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Added campaign option to check the hopper for duplicate vendor_lead_code

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Added remote-agent daily stats
Added option to log non-agent-API queries from non-admin.php queries

git-svn-id: svn://192.168.202.10@1784 3d104415-ff17-0410-8863-d5cf3c621b8a
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mattf
2012-02-13 22:29:27 +00:00
parent bddbae3886
commit cce03d663f
15 changed files with 589 additions and 222 deletions
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agc_2-X/trunk/translations/raw_translation_files/TO_BE_TRANSLATED_2.4.txt
+4 -2
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@@ -475,11 +475,11 @@ This option if set to 1 will generate ADDMEMBER2 and REMOVEMEMBER entries in que
Minimum Hopper Level||
This is the minimum number of leads the VDhopper script tries to keep in the vicidial_hopper table for this campaign. If running VDhopper script every minute, make this slightly greater than the number of leads you go through in a minute||
Automatic Hopper Level||
Setting thing to Y will allow Vicidial to automatically adjust the hopper based off the settings you have in your campaign. The formula it uses to do this is||
Setting this to Y will allow Vicidial to automatically adjust the hopper based off the settings you have in your campaign. The formula it uses to do this is||
Automatic Hopper Multiplier||
This is multiplier for the Auto Hopper. Setting this less than 1 will cause the Auto Hopper algorithm to load less leads than it normally would. Setting this greater than 1 will cause the Auto Hopper algorithm to load more leads than it normally would. Default is 1||
Auto Trim Hopper||
Setting thing to Y will allow Vicidial to automatically remove excess leads from the hopper. Default is Y||
Setting this to Y will allow Vicidial to automatically remove excess leads from the hopper. Default is Y||
Manual Dial API||
This option allows you to set the Agent API to make either one call at a time, STANDARD, or the ability to queue up manual dial calls and have them dial automatically once the agent goes on pause or is available to take their next call with the option to disable the automatic dialing of these calls, QUEUE, or QUEUE_AND_AUTOCALL which is the same as QUEUE but without the option to disable the automatic dialing of these calls. If an agent has more than one call queued up for them they will see the count of how many manual dial calls are in queue right below the Pause button, or Dial Next Number button. We suggest that if QUEUE is used that you send API actions using the preview=YES option so you are not repeatedly dialing calls for the agent without notice. Also, if using QUEUE and heavily using manual dial calls in a non MANUAL dial method, we would recommend setting the Agent Pause After Each Call option to Y. Default is STANDARD||
Manual Call Time Check||
@@ -830,6 +830,8 @@ These are statistics that are generated by the system each day throughout the da
Add or Remove In-Group Selected For Active Users in This User Group||
Maximum System Stats Reports||
These statistics are cached totals that are stored throughout each day in real-time through back-end processes. For inbound calls, the total calls per in-group are calculated for each call that enters the process that calculates. For the whole system counts, the totals are generated from log entries as well as other in-group and campaign totals. These totals may not add up due to the settings that you have in your system as well as when the call is hung up||
Hopper VLC Dup Check||
Setting this to Y will result in every lead being inserted into the hopper being checked by vendor_lead_code to make sure there are no duplicate leads inserted with the same vendor_lead_code. This is most useful when Auto-Alt-Dialing with MULTI_LEAD. Default is N||
lead_report_export.php