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Added call_count_limit_restrict campaign option

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git-svn-id: svn://192.168.202.10@3948 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2025-10-02 22:54:27 +00:00
parent 08ecd147a2
commit ce85d315a5
6 changed files with 113 additions and 27 deletions
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agc_2-X/trunk/extras/MySQL_AST_CREATE_tables.sql
+3 -2
View File
@@ -1142,7 +1142,8 @@ parallel_rec_co_filename VARCHAR(50) default '',
parallel_rec_cm_filename VARCHAR(50) default '',
parallel_rec_fr_filename VARCHAR(50) default '',
recording_dtmf_muting SMALLINT(3) UNSIGNED default '0',
stereo_recording_agent ENUM('NEVER','ONDEMAND','ALLCALLS','ALLFORCE') default 'ALLFORCE'
stereo_recording_agent ENUM('NEVER','ONDEMAND','ALLCALLS','ALLFORCE') default 'ALLFORCE',
call_count_limit_restrict VARCHAR(30) default 'DISABLED'
) ENGINE=MyISAM;
CREATE TABLE vicidial_lists (
@@ -5853,4 +5854,4 @@ INSERT INTO `wallboard_reports` VALUES ('AGENTS_AND_QUEUES','Agents and Queues',
UPDATE system_settings set vdc_agent_api_active='1';
UPDATE system_settings SET db_schema_version='1730',db_schema_update_date=NOW(),reload_timestamp=NOW();
UPDATE system_settings SET db_schema_version='1731',db_schema_update_date=NOW(),reload_timestamp=NOW();
agc_2-X/trunk/extras/upgrade_2.14.sql
+4
View File
@@ -3011,3 +3011,7 @@ UPDATE system_settings SET db_schema_version='1729',db_schema_update_date=NOW()
ALTER TABLE vicidial_url_multi MODIFY url_type ENUM('dispo','start','addlead','noagent','apinewlead','talk','') default '';
UPDATE system_settings SET db_schema_version='1730',db_schema_update_date=NOW() where db_schema_version < 1730;
ALTER TABLE vicidial_campaigns ADD call_count_limit_restrict VARCHAR(30) default 'DISABLED';
UPDATE system_settings SET db_schema_version='1731',db_schema_update_date=NOW() where db_schema_version < 1731;
agc_2-X/trunk/www/agc/vdc_db_query.php
+78 -16
View File
@@ -562,13 +562,14 @@
# 250723-2002 - Fix for issue #1548
# 250916-1918 - Added stereo recording features
# 250923-1755 - Added talk_sec_url features
# 251002-1352 - Added call_count_limit_restrict campaign option
#
$version = '2.14-455';
$build = '250923-1755';
$version = '2.14-456';
$build = '251002-1352';
$php_script = 'vdc_db_query.php';
$mel=1; # Mysql Error Log enabled = 1
$mysql_log_count=989;
$mysql_log_count=995;
$one_mysql_log=0;
$DB=0;
$VD_login=0;
@@ -2909,7 +2910,7 @@ if ($ACTION == 'manDiaLnextCaLL')
if ($lead_id_defined < 1)
{
##### gather no hopper dialing settings from campaign
$stmt="SELECT no_hopper_dialing,agent_dial_owner_only,local_call_time,dial_statuses,drop_lockout_time,lead_filter_id,lead_order,lead_order_randomize,lead_order_secondary,call_count_limit,next_dial_my_callbacks,callback_list_calltime,callback_hours_block,daily_call_count_limit,daily_limit_manual,daily_phone_number_call_limit FROM vicidial_campaigns where campaign_id='$campaign';";
$stmt="SELECT no_hopper_dialing,agent_dial_owner_only,local_call_time,dial_statuses,drop_lockout_time,lead_filter_id,lead_order,lead_order_randomize,lead_order_secondary,call_count_limit,next_dial_my_callbacks,callback_list_calltime,callback_hours_block,daily_call_count_limit,daily_limit_manual,daily_phone_number_call_limit,call_count_limit_restrict FROM vicidial_campaigns where campaign_id='$campaign';";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00236',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
@@ -2933,6 +2934,7 @@ if ($ACTION == 'manDiaLnextCaLL')
$daily_call_count_limit = $row[13];
$daily_limit_manual = $row[14];
$daily_phone_number_call_limit = $row[15];
$call_count_limit_restrict = $row[16];
}
if (preg_match("/N/i",$no_hopper_dialing))
{
@@ -4327,7 +4329,7 @@ if ($ACTION == 'manDiaLnextCaLL')
##### BEGIN check for postal_code and phone time zones if alert enabled
$post_phone_time_diff_alert_message='';
$stmt="SELECT post_phone_time_diff_alert,local_call_time,owner_populate,default_xfer_group,daily_call_count_limit,daily_limit_manual,call_limit_24hour_method,call_limit_24hour_scope,call_limit_24hour,call_limit_24hour_override,daily_phone_number_call_limit FROM vicidial_campaigns where campaign_id='$campaign';";
$stmt="SELECT post_phone_time_diff_alert,local_call_time,owner_populate,default_xfer_group,daily_call_count_limit,daily_limit_manual,call_limit_24hour_method,call_limit_24hour_scope,call_limit_24hour,call_limit_24hour_override,daily_phone_number_call_limit,call_count_limit_restrict,call_count_limit FROM vicidial_campaigns where campaign_id='$campaign';";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00414',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
@@ -4346,6 +4348,8 @@ if ($ACTION == 'manDiaLnextCaLL')
$call_limit_24hour = $row[8];
$call_limit_24hour_override = $row[9];
$daily_phone_number_call_limit = $row[10];
$call_count_limit_restrict = $row[11];
$call_count_limit = $row[12];
}
if ( ($post_phone_time_diff_alert == 'ENABLED') or (preg_match("/OUTSIDE_CALLTIME/",$post_phone_time_diff_alert)) )
{
@@ -4431,7 +4435,7 @@ if ($ACTION == 'manDiaLnextCaLL')
}
##### END check for postal_code and phone time zones if alert enabled
### Daily call count limit check ###
### Total and Daily call count limit check ###
manual_dccl_check($lead_id, $no_hopper_dialing_used, 0, $agent_dialed_number);
#### BEGIN check for 24-hour call count limit ####
@@ -4629,7 +4633,7 @@ if ($ACTION == 'manDiaLnextCaLL')
if ( (strlen($preview)<1) or ($preview == 'NO') or (strlen($dial_ingroup) > 1) )
{
$use_custom_cid='N';
$stmt = "SELECT use_custom_cid,manual_dial_hopper_check,start_call_url,manual_dial_filter,use_internal_dnc,use_campaign_dnc,use_other_campaign_dnc,cid_group_id,scheduled_callbacks_auto_reschedule,dial_timeout_lead_container,manual_dial_cid,daily_call_count_limit,daily_limit_manual,call_limit_24hour_method,call_limit_24hour_scope,call_limit_24hour,call_limit_24hour_override,cid_group_id_two,daily_phone_number_call_limit,state_descriptions FROM vicidial_campaigns where campaign_id='$campaign';";
$stmt = "SELECT use_custom_cid,manual_dial_hopper_check,start_call_url,manual_dial_filter,use_internal_dnc,use_campaign_dnc,use_other_campaign_dnc,cid_group_id,scheduled_callbacks_auto_reschedule,dial_timeout_lead_container,manual_dial_cid,daily_call_count_limit,daily_limit_manual,call_limit_24hour_method,call_limit_24hour_scope,call_limit_24hour,call_limit_24hour_override,cid_group_id_two,daily_phone_number_call_limit,state_descriptions,call_count_limit_restrict,call_count_limit FROM vicidial_campaigns where campaign_id='$campaign';";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00313',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
@@ -4657,6 +4661,8 @@ if ($ACTION == 'manDiaLnextCaLL')
$cid_group_id_two = $row[17];
$daily_phone_number_call_limit = $row[18];
$state_descriptions = $row[19];
$call_count_limit_restrict = $row[20];
$call_count_limit = $row[21];
}
### BEGIN check for Dial Timeout Lead Override ###
@@ -6435,7 +6441,7 @@ if ($ACTION == 'manDiaLonly')
### check for manual dial filter and extension append settings in campaign
$use_eac=0;
$use_custom_cid='N';
$stmt = "SELECT manual_dial_filter,use_internal_dnc,use_campaign_dnc,use_other_campaign_dnc,extension_appended_cidname,start_call_url,scheduled_callbacks_auto_reschedule,dial_timeout_lead_container,daily_call_count_limit,daily_limit_manual,call_limit_24hour_method,call_limit_24hour_scope,call_limit_24hour,call_limit_24hour_override,custom_one,custom_two,custom_three,custom_four,custom_five,daily_phone_number_call_limit,state_descriptions FROM vicidial_campaigns where campaign_id='$campaign';";
$stmt = "SELECT manual_dial_filter,use_internal_dnc,use_campaign_dnc,use_other_campaign_dnc,extension_appended_cidname,start_call_url,scheduled_callbacks_auto_reschedule,dial_timeout_lead_container,daily_call_count_limit,daily_limit_manual,call_limit_24hour_method,call_limit_24hour_scope,call_limit_24hour,call_limit_24hour_override,custom_one,custom_two,custom_three,custom_four,custom_five,daily_phone_number_call_limit,state_descriptions,call_count_limit_restrict,call_count_limit FROM vicidial_campaigns where campaign_id='$campaign';";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00325',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
@@ -6464,6 +6470,8 @@ if ($ACTION == 'manDiaLonly')
$camp_custom_five = $row[18];
$daily_phone_number_call_limit = $row[19];
$state_descriptions = $row[20];
$call_count_limit_restrict = $row[21];
$call_count_limit = $row[22];
}
# check for user overrides
@@ -9056,7 +9064,7 @@ if ($stage == "end")
if ($auto_dial_level > 0)
{
### check to see if campaign has alt_dial enabled
$stmt="SELECT auto_alt_dial,use_internal_dnc,use_campaign_dnc,use_other_campaign_dnc,daily_call_count_limit,daily_limit_manual,call_limit_24hour_method,call_limit_24hour_scope,call_limit_24hour,call_limit_24hour_override,auto_alt_threshold,daily_phone_number_call_limit FROM vicidial_campaigns where campaign_id='$campaign';";
$stmt="SELECT auto_alt_dial,use_internal_dnc,use_campaign_dnc,use_other_campaign_dnc,daily_call_count_limit,daily_limit_manual,call_limit_24hour_method,call_limit_24hour_scope,call_limit_24hour,call_limit_24hour_override,auto_alt_threshold,daily_phone_number_call_limit,call_count_limit_restrict,call_count_limit FROM vicidial_campaigns where campaign_id='$campaign';";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00064',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
@@ -9076,6 +9084,8 @@ if ($stage == "end")
$call_limit_24hour_override = $row[9];
$auto_alt_threshold = $row[10];
$daily_phone_number_call_limit = $row[11];
$call_count_limit_restrict = $row[12];
$call_count_limit = $row[13];
}
else {$auto_alt_dial = 'NONE';}
$alt_lead_done=0;
@@ -11152,7 +11162,7 @@ if ($ACTION == 'VDADcheckINCOMING')
$force_disable=0;
$stmt = "SELECT count(*) from vicidial_url_multi where campaign_id='$VDADchannel_group' and entry_type='ingroup' and url_type='talk' and active='N' and url_address LIKE \"%FORCEDISABLE%\";";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00990',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$fdtu_field_ct = mysqli_num_rows($rslt);
if ($fdtu_field_ct > 0)
@@ -13009,7 +13019,7 @@ if ($ACTION == 'VDADcheckINCOMINGother')
$force_disable=0;
$stmt = "SELECT count(*) from vicidial_url_multi where campaign_id='$VDADchannel_group' and entry_type='ingroup' and url_type='talk' and active='N' and url_address LIKE \"%FORCEDISABLE%\";";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00991',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$fdtu_field_ct = mysqli_num_rows($rslt);
if ($fdtu_field_ct > 0)
@@ -15375,7 +15385,7 @@ if ($ACTION == 'updateDISPO')
}
### END Call Notes Logging ###
$stmt="SELECT auto_alt_dial_statuses,use_internal_dnc,use_campaign_dnc,api_manual_dial,use_other_campaign_dnc,call_quota_lead_ranking,daily_call_count_limit,daily_limit_manual,daily_phone_number_call_limit from vicidial_campaigns where campaign_id='$campaign';";
$stmt="SELECT auto_alt_dial_statuses,use_internal_dnc,use_campaign_dnc,api_manual_dial,use_other_campaign_dnc,call_quota_lead_ranking,daily_call_count_limit,daily_limit_manual,daily_phone_number_call_limit,call_count_limit_restrict,call_count_limit from vicidial_campaigns where campaign_id='$campaign';";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00155',$user,$server_ip,$session_name,$one_mysql_log);}
$row=mysqli_fetch_row($rslt);
@@ -15388,6 +15398,8 @@ if ($ACTION == 'updateDISPO')
$daily_call_count_limit = $row[6];
$daily_limit_manual = $row[7];
$daily_phone_number_call_limit = $row[8];
$call_count_limit_restrict = $row[9];
$call_count_limit = $row[10];
### BEGIN Call Quota Lead Renking logging ###
@@ -17648,7 +17660,7 @@ if ($ACTION == 'TALKsecURL')
# check if this In-Group has talk seconds urls set to -FORCEDISABLE-
$stmt = "SELECT count(*) from vicidial_url_multi where campaign_id='$VDADchannel_group' and entry_type='$DUentry_type' and url_type='talk' and active='N' and url_address LIKE \"%FORCEDISABLE%\";";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00992',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$fdtu_field_ct = mysqli_num_rows($rslt);
if ($fdtu_field_ct > 0)
@@ -23311,13 +23323,13 @@ function manual_dnc_check($temp_phone_number, $temp_no_hopper, $temp_dial_only)
}
##### Daily call count limit check #####
##### Total and Daily call count limit check #####
function manual_dccl_check($temp_lead_id, $temp_no_hopper, $temp_dial_only, $temp_phone_number)
{
global $manual_dial_filter, $use_internal_dnc, $use_campaign_dnc, $campaign, $user, $link, $NOW_TIME, $mel, $server_ip, $session_name, $one_mysql_log, $SSagent_debug_logging, $startMS, $ACTION, $php_script, $stage, $lead_id, $daily_call_count_limit, $daily_limit_manual, $SSdaily_call_count_limit, $daily_phone_number_call_limit;
global $manual_dial_filter, $use_internal_dnc, $use_campaign_dnc, $campaign, $user, $link, $NOW_TIME, $mel, $server_ip, $session_name, $one_mysql_log, $SSagent_debug_logging, $startMS, $ACTION, $php_script, $stage, $lead_id, $daily_call_count_limit, $daily_limit_manual, $SSdaily_call_count_limit, $daily_phone_number_call_limit, $call_count_limit, $call_count_limit_restrict;
# $fp = fopen ("./DCCLdebug_log.txt", "a");
# fwrite ($fp, "$NOW_TIME|1 |$lead_id|$SSdaily_call_count_limit|$daily_call_count_limit|$daily_limit_manual|\n");
# fwrite ($fp, "$NOW_TIME|1 |$lead_id|$SSdaily_call_count_limit|$daily_call_count_limit|$daily_limit_manual|$call_count_limit|$call_count_limit_restrict|\n");
# fclose($fp);
### BEGIN Daily call count limit filtering ###
@@ -23421,6 +23433,56 @@ function manual_dccl_check($temp_lead_id, $temp_no_hopper, $temp_dial_only, $tem
}
}
### END Daily phone_number call count limit filtering ###
### BEGIN Total call_count_limit_restrict filtering ###
if ( ($call_count_limit > 0) and (preg_match("/RESTRICT_ALL/",$call_count_limit_restrict)) )
{
$temp_daily_call_count_limit = $daily_phone_number_call_limit;
if ($temp_dial_only > 0) {$temp_daily_call_count_limit = ($daily_phone_number_call_limit + 1);}
$stmt="SELECT called_count FROM vicidial_list where lead_id='$temp_lead_id';";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00993',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$vlcdc_ct = mysqli_num_rows($rslt);
if ($vlcdc_ct > 0)
{
$row=mysqli_fetch_row($rslt);
if ($row[0] >= $call_count_limit)
{
### flag the lead as called
$stmt = "UPDATE vicidial_list set called_since_last_reset='Y' where lead_id='$lead_id';";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00994',$user,$server_ip,$session_name,$one_mysql_log);}
if ($temp_no_hopper > 0)
{
### reset agent log record
$stmt="UPDATE vicidial_agent_log set lead_id=NULL,comments='' where agent_log_id='$agent_log_id';";
if ($format=='debug') {echo "\n<!-- $stmt -->";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00995',$user,$server_ip,$session_name,$one_mysql_log);}
echo " NO-HOPPER TOTAL CALL LIMIT\nTRY AGAIN\n";
$stage .= "|$agent_log_id|$vla_status|$agent_dialed_type|$agent_dialed_number|";
}
else
{
if ($temp_dial_only)
{
echo " CALL NOT PLACED\nTOTAL CALL LIMIT\n";
}
else
{
echo "TOTAL CALL LIMIT\n";
}
}
if ($SSagent_debug_logging > 0) {vicidial_ajax_log($NOW_TIME,$startMS,$link,$ACTION,$php_script,$user,$stage,$lead_id,$session_name,$stmt);}
exit;
}
}
}
### END Total call_count_limit_restrict filtering ###
}
agc_2-X/trunk/www/agc/vicidial.php
+11 -3
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@@ -750,10 +750,11 @@
# 250808-1322 - Added agent_man_dial_filter & agent_3way_dial_filter system settings
# 250916-2055 - Added stereo recording features
# 250924-0953 - Added Talk Seconds URLs features
# 251002-1353 - Added call_count_limit_restrict campaign option
#
$version = '2.14-716c';
$build = '250924-0953';
$version = '2.14-717c';
$build = '251002-1353';
$php_script = 'vicidial.php';
$mel=1; # Mysql Error Log enabled = 1
$mysql_log_count=108;
@@ -12564,6 +12565,7 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
var regMNCvar = new RegExp("HOPPER EMPTY","ig");
var regMDFvarDNC = new RegExp("DNC","ig");
var regMDFvarTCCL = new RegExp("TOTAL CALL LIMIT","ig");
var regMDFvarDCCL = new RegExp("DAILY CALL LIMIT","ig");
var regMDFvarDCCLP = new RegExp("DAILY PHONE NUMBER CALL LIMIT","ig");
var regMNHDNCvar = new RegExp("NO-HOPPER DNC","ig");
@@ -12575,7 +12577,7 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
var regMDFvarTIME = new RegExp("OUTSIDE","ig");
var regMDFvarTFH = new RegExp("24-HOUR CALL LIMIT","ig");
var regMDFvarERR = new RegExp("ERROR","ig");
if ( (MDnextCID.match(regMNCvar)) || (MDnextCID.match(regMDFvarDNC)) || (MDnextCID.match(regMDFvarDCCL)) || (MDnextCID.match(regMDFvarCAMP)) || (MDnextCID.match(regMDFvarSYS)) ||(MDnextCID.match(regMDFvarCB)) || (MDnextCID.match(regMDFvarTIME)) || (MDnextCID.match(regMDFvarTFH)) || (MDnextCID.match(regMDFvarERR)) || (MDnextCID.match(regMDFvarDCCLP)) || (MDnextCID.match(regMNHDCCLPvar)) )
if ( (MDnextCID.match(regMNCvar)) || (MDnextCID.match(regMDFvarDNC)) || (MDnextCID.match(regMDFvarTCCL)) || (MDnextCID.match(regMDFvarDCCL)) || (MDnextCID.match(regMDFvarCAMP)) || (MDnextCID.match(regMDFvarSYS)) ||(MDnextCID.match(regMDFvarCB)) || (MDnextCID.match(regMDFvarTIME)) || (MDnextCID.match(regMDFvarTFH)) || (MDnextCID.match(regMDFvarERR)) || (MDnextCID.match(regMDFvarDCCLP)) || (MDnextCID.match(regMNHDCCLPvar)) )
{
button_click_log = button_click_log + "" + SQLdate + "-----DialNextFailed---" + MDnextCID + " " + "|";
@@ -12600,6 +12602,12 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
alert_displayed=1;
in_lead_preview_state=0;
}
if (MDnextCID.match(regMDFvarTCCL))
{
alert_box("<?php echo _QXZ("This lead has exceeded its total call count limit:"); ?>\n" + mdnPhonENumbeR);
alert_displayed=1;
in_lead_preview_state=0;
}
if (MDnextCID.match(regMDFvarDCCL))
{
alert_box("<?php echo _QXZ("This lead has exceeded its daily call count limit:"); ?>\n" + mdnPhonENumbeR);
agc_2-X/trunk/www/vicidial/admin.php
+15 -5
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File diff suppressed because one or more lines are too long
agc_2-X/trunk/www/vicidial/help_documentation.txt
+2 -1
View File
@@ -1,4 +1,4 @@
# version: 20250920221701
# version: 20251002142401
users-user User ID <QXZ>This field is where you put the users ID number, can be up to 20 digits in length, Must be at least 2 characters in length. We strongly recommend not reusing user accounts for different users, for reporting accuracy. To disable a user account, set the Active option to -N-.</QXZ>
users-pass Password <QXZ>This field is where you put the users password. Must be at least 2 characters in length, unless the User Password Minimum Length system setting is enabled, which will require a longer password. Only letters and numbers are allowed in user passwords. A medium strength user password will be at least 10 characters in length, and a strong user password will be at least 20 characters in length and have letters as well as at least one number. It is recommended that you use a longer password if possible, stringing together several unrelated words with no spaces, and a number somewhere in the string. The maximum size of a password is 100 characters.</QXZ>
users-force_change_password Force Change Password <QXZ>If this option is set to Y then the user will be prompted to change their password the next time they log in to the administration webpage or the agent screen. Default is N.</QXZ>
@@ -157,6 +157,7 @@ campaigns-demographic_quotas_list_resets Demographic Quotas List Resets <QXZ>Thi
campaigns-demographic_quotas_container Demographic Quotas Container <QXZ>This setting is where you select a DEMOGRAPHIC_QUOTAS container to be used for the Demographic Quota features to use for quota goals. For more information, read the DEMOGRAPHIC_QUOTAS.txt document. Default is DISABLED.</QXZ>
campaigns-call_count_limit Call Count Limit <QXZ>This enforces a limit on the number of call attempts for the leads dialed in this campaign. A lead may go over this limit slightly if Lead Recycling or Auto-Alt-Dialing is enabled. Default is 0 for no limit.</QXZ>
campaigns-call_count_target Call Count Target <QXZ>This option is only used for reporting purposes and has no effect on leads dialed. Default is 3.</QXZ>
campaigns-call_count_limit_restrict Call Count Limit Manual Restrict <QXZ>If the Call Count Limit setting is greater than 0 above, then this optional setting can further restrict manual dial lead calls placed from this campaign to not exceed the total lead called count. If RESTRICT_ALL is used, then no manual dial lead calls will be allowed past the call count limit. Even if this option is disabled, if the agent clicks the Dial Next Number button on the agent screen, no leads that have reached the campaign Call Count Limit will be dialed. This option was created to allow for restricting the other manual dialing methods such as callbacks, lead search, call log, etc... Default is DISABLED.</QXZ>
campaigns-daily_call_count_limit Daily Call Count Limit <QXZ>This feature, if enabled, will limit the number of times a lead can be called in a single day. Once a lead has reached this set limit, if the lead is selected to be dialed again, the called-since-last-reset flag on the lead will be changed to -Y- and the call will not be dialed. If you want to raise this daily limit during the day, you might need to reset your lists to be able to dial the leads that hit the previous limit earlier in the day. This feature may conflict with Auto-Alt-Dial features if they are enabled on a campaign. Default is 0 for disabled.</QXZ>
settings-daily_limit_manual Daily Call Limit Manual <QXZ>If the Daily Call Count Limit is enabled, this setting will determine if manual dial calls will be counted and or restricted in the daily call count limit. The DISABLED option will not count manual dial calls or restrict them as part of the daily call count limits, only auto-dial calls would be counted restricted. If one of the COUNT options is used, then manual dial calls would be included in the daily call counts. If one of the RESTRICT options is used, then manual dial calls would be restricted as part of the daily call count limit. Default is DISABLED.</QXZ>
campaigns-daily_phone_number_call_limit Daily Phone Number Call Limit System-wide <QXZ>This feature, if enabled, will limit the number of times a specific phone number can be called in a single day through this campaign. Once a phone number has reached this set limit, if the lead is selected to be dialed again, the called-since-last-reset flag on the lead will be changed to -Y- and the call will not be dialed. If you want to raise this daily limit during the day, you might need to reset your lists to be able to dial the leads that hit the previous limit earlier in the day. This feature may conflict with Auto-Alt-Dial features if they are enabled on a campaign. Default is 0 for disabled.</QXZ>