Added call_count_limit_restrict campaign option

git-svn-id: svn://192.168.202.10@3948 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2025-10-02 22:54:27 +00:00
parent 08ecd147a2
commit ce85d315a5
6 changed files with 113 additions and 27 deletions
@@ -1,4 +1,4 @@
# version: 20250920221701
# version: 20251002142401
users-user User ID <QXZ>This field is where you put the users ID number, can be up to 20 digits in length, Must be at least 2 characters in length. We strongly recommend not reusing user accounts for different users, for reporting accuracy. To disable a user account, set the Active option to -N-.</QXZ>
users-pass Password <QXZ>This field is where you put the users password. Must be at least 2 characters in length, unless the User Password Minimum Length system setting is enabled, which will require a longer password. Only letters and numbers are allowed in user passwords. A medium strength user password will be at least 10 characters in length, and a strong user password will be at least 20 characters in length and have letters as well as at least one number. It is recommended that you use a longer password if possible, stringing together several unrelated words with no spaces, and a number somewhere in the string. The maximum size of a password is 100 characters.</QXZ>
users-force_change_password Force Change Password <QXZ>If this option is set to Y then the user will be prompted to change their password the next time they log in to the administration webpage or the agent screen. Default is N.</QXZ>
@@ -157,6 +157,7 @@ campaigns-demographic_quotas_list_resets Demographic Quotas List Resets <QXZ>Thi
campaigns-demographic_quotas_container Demographic Quotas Container <QXZ>This setting is where you select a DEMOGRAPHIC_QUOTAS container to be used for the Demographic Quota features to use for quota goals. For more information, read the DEMOGRAPHIC_QUOTAS.txt document. Default is DISABLED.</QXZ>
campaigns-call_count_limit Call Count Limit <QXZ>This enforces a limit on the number of call attempts for the leads dialed in this campaign. A lead may go over this limit slightly if Lead Recycling or Auto-Alt-Dialing is enabled. Default is 0 for no limit.</QXZ>
campaigns-call_count_target Call Count Target <QXZ>This option is only used for reporting purposes and has no effect on leads dialed. Default is 3.</QXZ>
campaigns-call_count_limit_restrict Call Count Limit Manual Restrict <QXZ>If the Call Count Limit setting is greater than 0 above, then this optional setting can further restrict manual dial lead calls placed from this campaign to not exceed the total lead called count. If RESTRICT_ALL is used, then no manual dial lead calls will be allowed past the call count limit. Even if this option is disabled, if the agent clicks the Dial Next Number button on the agent screen, no leads that have reached the campaign Call Count Limit will be dialed. This option was created to allow for restricting the other manual dialing methods such as callbacks, lead search, call log, etc... Default is DISABLED.</QXZ>
campaigns-daily_call_count_limit Daily Call Count Limit <QXZ>This feature, if enabled, will limit the number of times a lead can be called in a single day. Once a lead has reached this set limit, if the lead is selected to be dialed again, the called-since-last-reset flag on the lead will be changed to -Y- and the call will not be dialed. If you want to raise this daily limit during the day, you might need to reset your lists to be able to dial the leads that hit the previous limit earlier in the day. This feature may conflict with Auto-Alt-Dial features if they are enabled on a campaign. Default is 0 for disabled.</QXZ>
settings-daily_limit_manual Daily Call Limit Manual <QXZ>If the Daily Call Count Limit is enabled, this setting will determine if manual dial calls will be counted and or restricted in the daily call count limit. The DISABLED option will not count manual dial calls or restrict them as part of the daily call count limits, only auto-dial calls would be counted restricted. If one of the COUNT options is used, then manual dial calls would be included in the daily call counts. If one of the RESTRICT options is used, then manual dial calls would be restricted as part of the daily call count limit. Default is DISABLED.</QXZ>
campaigns-daily_phone_number_call_limit Daily Phone Number Call Limit System-wide <QXZ>This feature, if enabled, will limit the number of times a specific phone number can be called in a single day through this campaign. Once a phone number has reached this set limit, if the lead is selected to be dialed again, the called-since-last-reset flag on the lead will be changed to -Y- and the call will not be dialed. If you want to raise this daily limit during the day, you might need to reset your lists to be able to dial the leads that hit the previous limit earlier in the day. This feature may conflict with Auto-Alt-Dial features if they are enabled on a campaign. Default is 0 for disabled.</QXZ>