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Added daily breakdown option to the Agent Performance Detail report

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Added archive search option to several reports

git-svn-id: svn://192.168.202.10@2446 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2015-12-30 02:19:42 +00:00
parent e049380293
commit d40cb00fd6
12 changed files with 718 additions and 141 deletions
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agc_2-X/trunk/www/vicidial/AST_agent_days_time.php
+34 -5
View File
@@ -6,6 +6,7 @@
# CHANGES
#
# 150114-2158 - First build based on AST_agent_days_detail.php
# 151227-1718 - Added option to search archive records instead of main
#
$startMS = microtime();
@@ -38,6 +39,8 @@ if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];}
elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];}
if (isset($_GET["report_display_type"])) {$report_display_type=$_GET["report_display_type"];}
elseif (isset($_POST["report_display_type"])) {$report_display_type=$_POST["report_display_type"];}
if (isset($_GET["search_archived_data"])) {$search_archived_data=$_GET["search_archived_data"];}
elseif (isset($_POST["search_archived_data"])) {$search_archived_data=$_POST["search_archived_data"];}
if (strlen($shift)<2) {$shift='ALL';}
@@ -65,6 +68,26 @@ if ($qm_conf_ct > 0)
##### END SETTINGS LOOKUP #####
###########################################
### ARCHIVED DATA CHECK CONFIGURATION
$archives_available="N";
$log_tables_array=array("vicidial_agent_log");
for ($t=0; $t<count($log_tables_array); $t++)
{
$table_name=$log_tables_array[$t];
$archive_table_name=use_archive_table($table_name);
if ($archive_table_name!=$table_name) {$archives_available="Y";}
}
if ($search_archived_data)
{
$vicidial_agent_log_table=use_archive_table("vicidial_agent_log");
}
else
{
$vicidial_agent_log_table="vicidial_agent_log";
}
#############
if ($non_latin < 1)
{
$PHP_AUTH_USER = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_USER);
@@ -325,7 +348,7 @@ if (strlen($customer_interactive_statuses)>0)
#$customer_interactive_statuses = '|NI|DNC|CALLBK|AP|SALE|COMP|HAP1|HAP2|HBED|DIED|';
#$customer_interactive_statuses = '|NI|DNC|CALLBK|XFER|C2|B7|B8|C1|';
$LINKbase = "$PHP_SELF?query_date=$query_date&end_date=$end_date&shift=$shift&DB=$DB&user=$user$groupQS";
$LINKbase = "$PHP_SELF?query_date=$query_date&end_date=$end_date&shift=$shift&DB=$DB&user=$user$groupQS&search_archived_data=$search_archived_data";
if ($file_download < 1)
{
@@ -420,7 +443,7 @@ else
$date_namesARY[0]='';
$k=0;
$stmt="select date_format(event_time, '%Y-%m-%d') as date,count(*) as calls from vicidial_users,vicidial_agent_log where event_time <= '$query_date_END' and event_time >= '$query_date_BEGIN' and vicidial_users.user=vicidial_agent_log.user and vicidial_agent_log.user='$user' $group_SQL $user_group_SQL $vuLOGadmin_viewable_groupsSQL group by date order by date desc limit 500000;";
$stmt="select date_format(event_time, '%Y-%m-%d') as date,count(*) as calls from vicidial_users,".$vicidial_agent_log_table." where event_time <= '$query_date_END' and event_time >= '$query_date_BEGIN' and vicidial_users.user=".$vicidial_agent_log_table.".user and ".$vicidial_agent_log_table.".user='$user' $group_SQL $user_group_SQL $vuLOGadmin_viewable_groupsSQL group by date order by date desc limit 500000;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$rows_to_print = mysqli_num_rows($rslt);
@@ -456,7 +479,7 @@ else
$VALstart_time = "$date[$i] 00:00:00";
$VALstop_time = "$date[$i] 23:59:59";
$stmt="select event_time,lead_id,campaign_id,pause_sec,wait_sec,talk_sec,dispo_sec,dead_sec,status,sub_status,user_group from vicidial_agent_log where user='$user' and event_time >= '$VALstart_time' and event_time <= '$VALstop_time' and ( (pause_sec > 0) or (wait_sec > 0) or (talk_sec > 0) or (dispo_sec > 0) ) order by event_time desc limit 10000;";
$stmt="select event_time,lead_id,campaign_id,pause_sec,wait_sec,talk_sec,dispo_sec,dead_sec,status,sub_status,user_group from ".$vicidial_agent_log_table." where user='$user' and event_time >= '$VALstart_time' and event_time <= '$VALstop_time' and ( (pause_sec > 0) or (wait_sec > 0) or (talk_sec > 0) or (dispo_sec > 0) ) order by event_time desc limit 10000;";
if ($DB) {$MAIN.="agent activity|$stmt|";}
$rslt=mysql_to_mysqli($stmt, $link);
$logs_to_print = mysqli_num_rows($rslt);
@@ -646,8 +669,14 @@ echo "<option value=\"\">--</option>\n";
echo "<option value=\"AM\">"._QXZ("AM")."</option>\n";
echo "<option value=\"PM\">"._QXZ("PM")."</option>\n";
echo "<option value=\"ALL\">"._QXZ("ALL")."</option>\n";
echo "</SELECT><BR><BR>\n";
echo "<INPUT TYPE=SUBMIT NAME=SUBMIT VALUE='"._QXZ("SUBMIT")."'>\n";
echo "</SELECT>\n";
if ($archives_available=="Y")
{
echo "<input type='checkbox' name='search_archived_data' value='checked' $search_archived_data>"._QXZ("Search archived data")."\n";
}
echo "<BR><BR><INPUT TYPE=SUBMIT NAME=SUBMIT VALUE='"._QXZ("SUBMIT")."'>\n";
echo "</TD><TD VALIGN=TOP> &nbsp; &nbsp; &nbsp; &nbsp; ";
echo "<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2>";
if (strlen($user) > 1)