From d74d2dc1e2b52b78598ac5b03eac8e7b7c17d620 Mon Sep 17 00:00:00 2001 From: mattf Date: Sat, 6 Apr 2019 20:29:36 +0000 Subject: [PATCH] Added user override option for next_dial_my_callbacks git-svn-id: svn://192.168.202.10@3088 3d104415-ff17-0410-8863-d5cf3c621b8a --- agc_2-X/trunk/extras/MySQL_AST_CREATE_tables.sql | 5 +++-- agc_2-X/trunk/extras/upgrade_2.14.sql | 4 ++++ agc_2-X/trunk/www/agc/vdc_db_query.php | 14 +++++++++----- agc_2-X/trunk/www/agc/vicidial.php | 5 +++-- agc_2-X/trunk/www/vicidial/admin.php | 15 +++++++++------ agc_2-X/trunk/www/vicidial/help_documentation.txt | 5 +++-- 6 files changed, 31 insertions(+), 17 deletions(-) diff --git a/agc_2-X/trunk/extras/MySQL_AST_CREATE_tables.sql b/agc_2-X/trunk/extras/MySQL_AST_CREATE_tables.sql index 7e80596c..7950027b 100644 --- a/agc_2-X/trunk/extras/MySQL_AST_CREATE_tables.sql +++ b/agc_2-X/trunk/extras/MySQL_AST_CREATE_tables.sql @@ -671,7 +671,8 @@ pause_code_approval ENUM('1','0') default '0', max_hopper_calls SMALLINT(5) UNSIGNED default '0', max_hopper_calls_hour SMALLINT(5) UNSIGNED default '0', mute_recordings ENUM('DISABLED','Y','N') default 'DISABLED', -hide_call_log_info ENUM('DISABLED','Y','N','SHOW_1','SHOW_2','SHOW_3','SHOW_4','SHOW_5','SHOW_6','SHOW_7','SHOW_8','SHOW_9','SHOW_10') default 'DISABLED' +hide_call_log_info ENUM('DISABLED','Y','N','SHOW_1','SHOW_2','SHOW_3','SHOW_4','SHOW_5','SHOW_6','SHOW_7','SHOW_8','SHOW_9','SHOW_10') default 'DISABLED', +next_dial_my_callbacks ENUM('NOT_ACTIVE','DISABLED','ENABLED') default 'NOT_ACTIVE' ) ENGINE=MyISAM; CREATE UNIQUE INDEX user ON vicidial_users (user); @@ -4345,4 +4346,4 @@ INSERT INTO vicidial_settings_containers(container_id,container_notes,container_ UPDATE system_settings set vdc_agent_api_active='1'; -UPDATE system_settings SET db_schema_version='1567',db_schema_update_date=NOW(),reload_timestamp=NOW(); +UPDATE system_settings SET db_schema_version='1568',db_schema_update_date=NOW(),reload_timestamp=NOW(); diff --git a/agc_2-X/trunk/extras/upgrade_2.14.sql b/agc_2-X/trunk/extras/upgrade_2.14.sql index b22ee6c1..f95a195c 100644 --- a/agc_2-X/trunk/extras/upgrade_2.14.sql +++ b/agc_2-X/trunk/extras/upgrade_2.14.sql @@ -839,3 +839,7 @@ CREATE TABLE vicidial_amd_log_archive LIKE vicidial_amd_log; CREATE UNIQUE INDEX amd_unq_key on vicidial_amd_log_archive(uniqueid, call_date, lead_id); UPDATE system_settings SET db_schema_version='1567',db_schema_update_date=NOW() where db_schema_version < 1567; + +ALTER TABLE vicidial_users ADD next_dial_my_callbacks ENUM('NOT_ACTIVE','DISABLED','ENABLED') default 'NOT_ACTIVE'; + +UPDATE system_settings SET db_schema_version='1568',db_schema_update_date=NOW() where db_schema_version < 1568; diff --git a/agc_2-X/trunk/www/agc/vdc_db_query.php b/agc_2-X/trunk/www/agc/vdc_db_query.php index 60c57143..bc61c7fb 100644 --- a/agc_2-X/trunk/www/agc/vdc_db_query.php +++ b/agc_2-X/trunk/www/agc/vdc_db_query.php @@ -470,10 +470,11 @@ # 190220-1005 - Added vicidial_sessions_recent inserts when lead is set to INCALL status # 190312-0927 - Added more hide_call_log_info options # 190322-1557 - Fix for issue with wrong script background with list-script-override on outbound autodial calls +# 190406-1614 - Added agent next_dial_my_callbacks override # -$version = '2.14-364'; -$build = '190322-1557'; +$version = '2.14-365'; +$build = '190406-1614'; $php_script = 'vdc_db_query.php'; $mel=1; # Mysql Error Log enabled = 1 $mysql_log_count=793; @@ -2595,10 +2596,10 @@ if ($ACTION == 'manDiaLnextCaLL') ########################################################## # $DB=1; - ##### gather user lead filter setting + ##### gather user lead filter, next_dial_my_callbacks settings $USERlead_filter_id=''; $USERfSQL=''; - $stmt="SELECT lead_filter_id FROM vicidial_users where user='$user';"; + $stmt="SELECT lead_filter_id,next_dial_my_callbacks FROM vicidial_users where user='$user';"; $rslt=mysql_to_mysqli($stmt, $link); if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00621',$user,$server_ip,$session_name,$one_mysql_log);} if ($DB) {echo "$stmt\n";} @@ -2606,7 +2607,8 @@ if ($ACTION == 'manDiaLnextCaLL') if ($camp_nohopper_ct > 0) { $row=mysqli_fetch_row($rslt); - $USERlead_filter_id = $row[0]; + $USERlead_filter_id = $row[0]; + $USERnext_dial_my_callbacks = $row[1]; } if ( ($USERlead_filter_id != 'NONE') and (strlen($USERlead_filter_id) > 0) ) { @@ -2622,6 +2624,8 @@ if ($ACTION == 'manDiaLnextCaLL') $USERfSQL = preg_replace('/\\\\/','',$USERfSQL); } } + if ( ($USERnext_dial_my_callbacks == 'ENABLED') or ($USERnext_dial_my_callbacks == 'DISABLED') ) + {$next_dial_my_callbacks = $USERnext_dial_my_callbacks;} $origUSERfSQL = $USERfSQL; $find_lead_ct=0; diff --git a/agc_2-X/trunk/www/agc/vicidial.php b/agc_2-X/trunk/www/agc/vicidial.php index b79cdf3d..849645d2 100644 --- a/agc_2-X/trunk/www/agc/vicidial.php +++ b/agc_2-X/trunk/www/agc/vicidial.php @@ -610,10 +610,11 @@ # 190222-1316 - Added recent session per-call logging # 190310-2017 - Added mute_recordings system/campaign/user option # 190330-0815 - Added logged_in_refresh_link option +# 190406-1615 - Added agent next_dial_my_callbacks override # -$version = '2.14-579c'; -$build = '190330-0815'; +$version = '2.14-580c'; +$build = '190406-1615'; $mel=1; # Mysql Error Log enabled = 1 $mysql_log_count=87; $one_mysql_log=0; diff --git a/agc_2-X/trunk/www/vicidial/admin.php b/agc_2-X/trunk/www/vicidial/admin.php index fca495ff..95448857 100644 --- a/agc_2-X/trunk/www/vicidial/admin.php +++ b/agc_2-X/trunk/www/vicidial/admin.php @@ -4486,12 +4486,13 @@ else # 190312-0928 - Added more hide_call_log_info options # 190327-2311 - Added READ_ONLY settings container type # 190329-1909 - Added AMD Log Report +# 190406-1437 - Added user override option for next_dial_my_callbacks # # make sure you have added a user to the vicidial_users MySQL table with at least user_level 9 to access this page the first time -$admin_version = '2.14-706a'; -$build = '190329-1909'; +$admin_version = '2.14-707a'; +$build = '190406-1437'; $STARTtime = date("U"); $SQLdate = date("Y-m-d H:i:s"); @@ -9669,7 +9670,7 @@ if ($ADD=="2A") $pass=''; } - $stmt="INSERT INTO vicidial_users (user,pass,full_name,user_level,user_group,phone_login,phone_pass,delete_users,delete_user_groups,delete_lists,delete_campaigns,delete_ingroups,delete_remote_agents,load_leads,campaign_detail,ast_admin_access,ast_delete_phones,delete_scripts,modify_leads,hotkeys_active,change_agent_campaign,agent_choose_ingroups,closer_campaigns,scheduled_callbacks,agentonly_callbacks,agentcall_manual,vicidial_recording,vicidial_transfers,delete_filters,alter_agent_interface_options,closer_default_blended,delete_call_times,modify_call_times,modify_users,modify_campaigns,modify_lists,modify_scripts,modify_filters,modify_ingroups,modify_usergroups,modify_remoteagents,modify_servers,view_reports,vicidial_recording_override,alter_custdata_override,qc_enabled,qc_user_level,qc_pass,qc_finish,qc_commit,add_timeclock_log,modify_timeclock_log,delete_timeclock_log,alter_custphone_override,vdc_agent_api_access,modify_inbound_dids,delete_inbound_dids,active,alert_enabled,download_lists,agent_shift_enforcement_override,manager_shift_enforcement_override,export_reports,delete_from_dnc,email,user_code,territory,allow_alerts,agent_choose_territories,custom_one,custom_two,custom_three,custom_four,custom_five,voicemail_id,agent_call_log_view_override,callcard_admin,agent_choose_blended,realtime_block_user_info,custom_fields_modify,force_change_password,agent_lead_search_override,modify_shifts,modify_phones,modify_carriers,modify_labels,modify_statuses,modify_voicemail,modify_audiostore,modify_moh,modify_tts,preset_contact_search,modify_contacts,modify_same_user_level,admin_hide_lead_data,admin_hide_phone_data,agentcall_email,agentcall_chat,modify_email_accounts,pass_hash,alter_admin_interface_options,max_inbound_calls,modify_custom_dialplans,wrapup_seconds_override,modify_languages,selected_language,user_choose_language,ignore_group_on_search,api_list_restrict,api_allowed_functions,lead_filter_id,admin_cf_show_hidden,user_hide_realtime,modify_colors,user_nickname,user_new_lead_limit,api_only_user,modify_auto_reports,modify_ip_lists,ignore_ip_list,ready_max_logout,export_gdpr_leads,access_recordings,pause_code_approval,max_hopper_calls,max_hopper_calls_hour,mute_recordings,hide_call_log_info) SELECT \"$user\",\"$pass\",\"$full_name\",user_level,user_group,phone_login,phone_pass,delete_users,delete_user_groups,delete_lists,delete_campaigns,delete_ingroups,delete_remote_agents,load_leads,campaign_detail,ast_admin_access,ast_delete_phones,delete_scripts,modify_leads,hotkeys_active,change_agent_campaign,agent_choose_ingroups,closer_campaigns,scheduled_callbacks,agentonly_callbacks,agentcall_manual,vicidial_recording,vicidial_transfers,delete_filters,alter_agent_interface_options,closer_default_blended,delete_call_times,modify_call_times,modify_users,modify_campaigns,modify_lists,modify_scripts,modify_filters,modify_ingroups,modify_usergroups,modify_remoteagents,modify_servers,view_reports,vicidial_recording_override,alter_custdata_override,qc_enabled,qc_user_level,qc_pass,qc_finish,qc_commit,add_timeclock_log,modify_timeclock_log,delete_timeclock_log,alter_custphone_override,vdc_agent_api_access,modify_inbound_dids,delete_inbound_dids,active,alert_enabled,download_lists,agent_shift_enforcement_override,manager_shift_enforcement_override,export_reports,delete_from_dnc,email,user_code,territory,allow_alerts,agent_choose_territories,custom_one,custom_two,custom_three,custom_four,custom_five,voicemail_id,agent_call_log_view_override,callcard_admin,agent_choose_blended,realtime_block_user_info,custom_fields_modify,force_change_password,agent_lead_search_override,modify_shifts,modify_phones,modify_carriers,modify_labels,modify_statuses,modify_voicemail,modify_audiostore,modify_moh,modify_tts,preset_contact_search,modify_contacts,modify_same_user_level,admin_hide_lead_data,admin_hide_phone_data,agentcall_email,agentcall_chat,modify_email_accounts,\"$pass_hash\",alter_admin_interface_options,max_inbound_calls,modify_custom_dialplans,wrapup_seconds_override,modify_languages,selected_language,user_choose_language,ignore_group_on_search,api_list_restrict,api_allowed_functions,lead_filter_id,admin_cf_show_hidden,user_hide_realtime,modify_colors,user_nickname,user_new_lead_limit,api_only_user,modify_auto_reports,modify_ip_lists,ignore_ip_list,ready_max_logout,export_gdpr_leads,access_recordings,pause_code_approval,max_hopper_calls,max_hopper_calls_hour,mute_recordings,hide_call_log_info from vicidial_users where user=\"$source_user_id\";"; + $stmt="INSERT INTO vicidial_users (user,pass,full_name,user_level,user_group,phone_login,phone_pass,delete_users,delete_user_groups,delete_lists,delete_campaigns,delete_ingroups,delete_remote_agents,load_leads,campaign_detail,ast_admin_access,ast_delete_phones,delete_scripts,modify_leads,hotkeys_active,change_agent_campaign,agent_choose_ingroups,closer_campaigns,scheduled_callbacks,agentonly_callbacks,agentcall_manual,vicidial_recording,vicidial_transfers,delete_filters,alter_agent_interface_options,closer_default_blended,delete_call_times,modify_call_times,modify_users,modify_campaigns,modify_lists,modify_scripts,modify_filters,modify_ingroups,modify_usergroups,modify_remoteagents,modify_servers,view_reports,vicidial_recording_override,alter_custdata_override,qc_enabled,qc_user_level,qc_pass,qc_finish,qc_commit,add_timeclock_log,modify_timeclock_log,delete_timeclock_log,alter_custphone_override,vdc_agent_api_access,modify_inbound_dids,delete_inbound_dids,active,alert_enabled,download_lists,agent_shift_enforcement_override,manager_shift_enforcement_override,export_reports,delete_from_dnc,email,user_code,territory,allow_alerts,agent_choose_territories,custom_one,custom_two,custom_three,custom_four,custom_five,voicemail_id,agent_call_log_view_override,callcard_admin,agent_choose_blended,realtime_block_user_info,custom_fields_modify,force_change_password,agent_lead_search_override,modify_shifts,modify_phones,modify_carriers,modify_labels,modify_statuses,modify_voicemail,modify_audiostore,modify_moh,modify_tts,preset_contact_search,modify_contacts,modify_same_user_level,admin_hide_lead_data,admin_hide_phone_data,agentcall_email,agentcall_chat,modify_email_accounts,pass_hash,alter_admin_interface_options,max_inbound_calls,modify_custom_dialplans,wrapup_seconds_override,modify_languages,selected_language,user_choose_language,ignore_group_on_search,api_list_restrict,api_allowed_functions,lead_filter_id,admin_cf_show_hidden,user_hide_realtime,modify_colors,user_nickname,user_new_lead_limit,api_only_user,modify_auto_reports,modify_ip_lists,ignore_ip_list,ready_max_logout,export_gdpr_leads,access_recordings,pause_code_approval,max_hopper_calls,max_hopper_calls_hour,mute_recordings,hide_call_log_info,next_dial_my_callbacks) SELECT \"$user\",\"$pass\",\"$full_name\",user_level,user_group,phone_login,phone_pass,delete_users,delete_user_groups,delete_lists,delete_campaigns,delete_ingroups,delete_remote_agents,load_leads,campaign_detail,ast_admin_access,ast_delete_phones,delete_scripts,modify_leads,hotkeys_active,change_agent_campaign,agent_choose_ingroups,closer_campaigns,scheduled_callbacks,agentonly_callbacks,agentcall_manual,vicidial_recording,vicidial_transfers,delete_filters,alter_agent_interface_options,closer_default_blended,delete_call_times,modify_call_times,modify_users,modify_campaigns,modify_lists,modify_scripts,modify_filters,modify_ingroups,modify_usergroups,modify_remoteagents,modify_servers,view_reports,vicidial_recording_override,alter_custdata_override,qc_enabled,qc_user_level,qc_pass,qc_finish,qc_commit,add_timeclock_log,modify_timeclock_log,delete_timeclock_log,alter_custphone_override,vdc_agent_api_access,modify_inbound_dids,delete_inbound_dids,active,alert_enabled,download_lists,agent_shift_enforcement_override,manager_shift_enforcement_override,export_reports,delete_from_dnc,email,user_code,territory,allow_alerts,agent_choose_territories,custom_one,custom_two,custom_three,custom_four,custom_five,voicemail_id,agent_call_log_view_override,callcard_admin,agent_choose_blended,realtime_block_user_info,custom_fields_modify,force_change_password,agent_lead_search_override,modify_shifts,modify_phones,modify_carriers,modify_labels,modify_statuses,modify_voicemail,modify_audiostore,modify_moh,modify_tts,preset_contact_search,modify_contacts,modify_same_user_level,admin_hide_lead_data,admin_hide_phone_data,agentcall_email,agentcall_chat,modify_email_accounts,\"$pass_hash\",alter_admin_interface_options,max_inbound_calls,modify_custom_dialplans,wrapup_seconds_override,modify_languages,selected_language,user_choose_language,ignore_group_on_search,api_list_restrict,api_allowed_functions,lead_filter_id,admin_cf_show_hidden,user_hide_realtime,modify_colors,user_nickname,user_new_lead_limit,api_only_user,modify_auto_reports,modify_ip_lists,ignore_ip_list,ready_max_logout,export_gdpr_leads,access_recordings,pause_code_approval,max_hopper_calls,max_hopper_calls_hour,mute_recordings,hide_call_log_info,next_dial_my_callbacks from vicidial_users where user=\"$source_user_id\";"; $rslt=mysql_to_mysqli($stmt, $link); $stmtA="INSERT INTO vicidial_inbound_group_agents (user,group_id,group_rank,group_weight,calls_today,group_type) SELECT \"$user\",group_id,group_rank,group_weight,\"0\",group_type from vicidial_inbound_group_agents where user=\"$source_user_id\";"; @@ -13332,7 +13333,7 @@ if ($ADD=="4A") echo "
"._QXZ("USER MODIFIED - ADMIN").": $user\n"; - $stmt="UPDATE vicidial_users set pass='$pass',full_name='$full_name',user_level='$user_level',user_group='$user_group',phone_login='$phone_login',phone_pass='$phone_pass',delete_users='$delete_users',delete_user_groups='$delete_user_groups',delete_lists='$delete_lists',delete_campaigns='$delete_campaigns',delete_ingroups='$delete_ingroups',delete_remote_agents='$delete_remote_agents',load_leads='$load_leads',campaign_detail='$campaign_detail',ast_admin_access='$ast_admin_access',ast_delete_phones='$ast_delete_phones',delete_scripts='$delete_scripts',modify_leads='$modify_leads',hotkeys_active='$hotkeys_active',change_agent_campaign='$change_agent_campaign',agent_choose_ingroups='$agent_choose_ingroups',closer_campaigns='$groups_value',scheduled_callbacks='$scheduled_callbacks',agentonly_callbacks='$agentonly_callbacks',agentcall_manual='$agentcall_manual',vicidial_recording='$vicidial_recording',vicidial_transfers='$vicidial_transfers',delete_filters='$delete_filters',alter_agent_interface_options='$alter_agent_interface_options',closer_default_blended='$closer_default_blended',delete_call_times='$delete_call_times',modify_call_times='$modify_call_times',modify_users='$modify_users',modify_campaigns='$modify_campaigns',modify_lists='$modify_lists',modify_scripts='$modify_scripts',modify_filters='$modify_filters',modify_ingroups='$modify_ingroups',modify_usergroups='$modify_usergroups',modify_remoteagents='$modify_remoteagents',modify_servers='$modify_servers',view_reports='$view_reports',vicidial_recording_override='$vicidial_recording_override',alter_custdata_override='$alter_custdata_override',qc_enabled='$qc_enabled',qc_user_level='$qc_user_level',qc_pass='$qc_pass',qc_finish='$qc_finish',qc_commit='$qc_commit',add_timeclock_log='$add_timeclock_log',modify_timeclock_log='$modify_timeclock_log',delete_timeclock_log='$delete_timeclock_log',alter_custphone_override='$alter_custphone_override',vdc_agent_api_access='$vdc_agent_api_access',modify_inbound_dids='$modify_inbound_dids',delete_inbound_dids='$delete_inbound_dids',active='$active',download_lists='$download_lists',agent_shift_enforcement_override='$agent_shift_enforcement_override',manager_shift_enforcement_override='$manager_shift_enforcement_override',export_reports='$export_reports',delete_from_dnc='$delete_from_dnc',email='$email',user_code='$user_code',territory='$territory',allow_alerts='$allow_alerts',agent_choose_territories='$agent_choose_territories',custom_one='$custom_one',custom_two='$custom_two',custom_three='$custom_three',custom_four='$custom_four',custom_five='$custom_five',voicemail_id='$voicemail_id',agent_call_log_view_override='$agent_call_log_view_override',callcard_admin='$callcard_admin',agent_choose_blended='$agent_choose_blended',realtime_block_user_info='$realtime_block_user_info',custom_fields_modify='$custom_fields_modify',force_change_password='$force_change_password',agent_lead_search_override='$agent_lead_search',modify_shifts='$modify_shifts',modify_phones='$modify_phones',modify_carriers='$modify_carriers',modify_labels='$modify_labels',modify_statuses='$modify_statuses',modify_voicemail='$modify_voicemail',modify_audiostore='$modify_audiostore',modify_moh='$modify_moh',modify_tts='$modify_tts',preset_contact_search='$preset_contact_search',modify_contacts='$modify_contacts',modify_same_user_level='$modify_same_user_level',admin_hide_lead_data='$admin_hide_lead_data',admin_hide_phone_data='$admin_hide_phone_data',agentcall_email='$agentcall_email',agentcall_chat='$agentcall_chat',modify_email_accounts='$modify_email_accounts',failed_login_count=0,alter_admin_interface_options='$alter_admin_interface_options',max_inbound_calls='$max_inbound_calls',modify_custom_dialplans='$modify_custom_dialplans',wrapup_seconds_override='$wrapup_seconds_override',modify_languages='$modify_languages',selected_language='$selected_language',user_choose_language='$user_choose_language',ignore_group_on_search='$ignore_group_on_search',api_list_restrict='$api_list_restrict',api_allowed_functions='$api_allowed_functions',lead_filter_id='$lead_filter_id',admin_cf_show_hidden='$admin_cf_show_hidden',user_hide_realtime='$user_hide_realtime',access_recordings='$access_recordings',modify_colors='$modify_colors',user_nickname='$user_nickname',user_new_lead_limit='$user_new_lead_limit',api_only_user='$api_only_user',modify_auto_reports='$modify_auto_reports',modify_ip_lists='$modify_ip_lists',ignore_ip_list='$ignore_ip_list',ready_max_logout='$ready_max_logout',export_gdpr_leads='$export_gdpr_leads',pause_code_approval='$pause_code_approval',max_hopper_calls='$max_hopper_calls',max_hopper_calls_hour='$max_hopper_calls_hour',mute_recordings='$mute_recordings',hide_call_log_info='$hide_call_log_info' $pass_hashSQL where user='$user' $LOGadmin_viewable_groupsSQL;"; + $stmt="UPDATE vicidial_users set pass='$pass',full_name='$full_name',user_level='$user_level',user_group='$user_group',phone_login='$phone_login',phone_pass='$phone_pass',delete_users='$delete_users',delete_user_groups='$delete_user_groups',delete_lists='$delete_lists',delete_campaigns='$delete_campaigns',delete_ingroups='$delete_ingroups',delete_remote_agents='$delete_remote_agents',load_leads='$load_leads',campaign_detail='$campaign_detail',ast_admin_access='$ast_admin_access',ast_delete_phones='$ast_delete_phones',delete_scripts='$delete_scripts',modify_leads='$modify_leads',hotkeys_active='$hotkeys_active',change_agent_campaign='$change_agent_campaign',agent_choose_ingroups='$agent_choose_ingroups',closer_campaigns='$groups_value',scheduled_callbacks='$scheduled_callbacks',agentonly_callbacks='$agentonly_callbacks',agentcall_manual='$agentcall_manual',vicidial_recording='$vicidial_recording',vicidial_transfers='$vicidial_transfers',delete_filters='$delete_filters',alter_agent_interface_options='$alter_agent_interface_options',closer_default_blended='$closer_default_blended',delete_call_times='$delete_call_times',modify_call_times='$modify_call_times',modify_users='$modify_users',modify_campaigns='$modify_campaigns',modify_lists='$modify_lists',modify_scripts='$modify_scripts',modify_filters='$modify_filters',modify_ingroups='$modify_ingroups',modify_usergroups='$modify_usergroups',modify_remoteagents='$modify_remoteagents',modify_servers='$modify_servers',view_reports='$view_reports',vicidial_recording_override='$vicidial_recording_override',alter_custdata_override='$alter_custdata_override',qc_enabled='$qc_enabled',qc_user_level='$qc_user_level',qc_pass='$qc_pass',qc_finish='$qc_finish',qc_commit='$qc_commit',add_timeclock_log='$add_timeclock_log',modify_timeclock_log='$modify_timeclock_log',delete_timeclock_log='$delete_timeclock_log',alter_custphone_override='$alter_custphone_override',vdc_agent_api_access='$vdc_agent_api_access',modify_inbound_dids='$modify_inbound_dids',delete_inbound_dids='$delete_inbound_dids',active='$active',download_lists='$download_lists',agent_shift_enforcement_override='$agent_shift_enforcement_override',manager_shift_enforcement_override='$manager_shift_enforcement_override',export_reports='$export_reports',delete_from_dnc='$delete_from_dnc',email='$email',user_code='$user_code',territory='$territory',allow_alerts='$allow_alerts',agent_choose_territories='$agent_choose_territories',custom_one='$custom_one',custom_two='$custom_two',custom_three='$custom_three',custom_four='$custom_four',custom_five='$custom_five',voicemail_id='$voicemail_id',agent_call_log_view_override='$agent_call_log_view_override',callcard_admin='$callcard_admin',agent_choose_blended='$agent_choose_blended',realtime_block_user_info='$realtime_block_user_info',custom_fields_modify='$custom_fields_modify',force_change_password='$force_change_password',agent_lead_search_override='$agent_lead_search',modify_shifts='$modify_shifts',modify_phones='$modify_phones',modify_carriers='$modify_carriers',modify_labels='$modify_labels',modify_statuses='$modify_statuses',modify_voicemail='$modify_voicemail',modify_audiostore='$modify_audiostore',modify_moh='$modify_moh',modify_tts='$modify_tts',preset_contact_search='$preset_contact_search',modify_contacts='$modify_contacts',modify_same_user_level='$modify_same_user_level',admin_hide_lead_data='$admin_hide_lead_data',admin_hide_phone_data='$admin_hide_phone_data',agentcall_email='$agentcall_email',agentcall_chat='$agentcall_chat',modify_email_accounts='$modify_email_accounts',failed_login_count=0,alter_admin_interface_options='$alter_admin_interface_options',max_inbound_calls='$max_inbound_calls',modify_custom_dialplans='$modify_custom_dialplans',wrapup_seconds_override='$wrapup_seconds_override',modify_languages='$modify_languages',selected_language='$selected_language',user_choose_language='$user_choose_language',ignore_group_on_search='$ignore_group_on_search',api_list_restrict='$api_list_restrict',api_allowed_functions='$api_allowed_functions',lead_filter_id='$lead_filter_id',admin_cf_show_hidden='$admin_cf_show_hidden',user_hide_realtime='$user_hide_realtime',access_recordings='$access_recordings',modify_colors='$modify_colors',user_nickname='$user_nickname',user_new_lead_limit='$user_new_lead_limit',api_only_user='$api_only_user',modify_auto_reports='$modify_auto_reports',modify_ip_lists='$modify_ip_lists',ignore_ip_list='$ignore_ip_list',ready_max_logout='$ready_max_logout',export_gdpr_leads='$export_gdpr_leads',pause_code_approval='$pause_code_approval',max_hopper_calls='$max_hopper_calls',max_hopper_calls_hour='$max_hopper_calls_hour',mute_recordings='$mute_recordings',hide_call_log_info='$hide_call_log_info',next_dial_my_callbacks='$next_dial_my_callbacks' $pass_hashSQL where user='$user' $LOGadmin_viewable_groupsSQL;"; $rslt=mysql_to_mysqli($stmt, $link); ### LOG INSERTION Admin Log Table ### @@ -13594,7 +13595,7 @@ if ($ADD=="4B") echo "
"._QXZ("USER MODIFIED - ADMIN").": $user\n"; - $stmt="UPDATE vicidial_users set pass='$pass',full_name='$full_name',user_level='$user_level',user_group='$user_group',phone_login='$phone_login',phone_pass='$phone_pass',hotkeys_active='$hotkeys_active',agent_choose_ingroups='$agent_choose_ingroups',closer_campaigns='$groups_value',scheduled_callbacks='$scheduled_callbacks',agentonly_callbacks='$agentonly_callbacks',agentcall_manual='$agentcall_manual',vicidial_recording='$vicidial_recording',vicidial_transfers='$vicidial_transfers',closer_default_blended='$closer_default_blended',vicidial_recording_override='$vicidial_recording_override',alter_custdata_override='$alter_custdata_override',qc_enabled='$qc_enabled',qc_user_level='$qc_user_level',qc_pass='$qc_pass',qc_finish='$qc_finish',qc_commit='$qc_commit',alter_custphone_override='$alter_custphone_override',active='$active',agent_shift_enforcement_override='$agent_shift_enforcement_override',email='$email',user_code='$user_code',territory='$territory',allow_alerts='$allow_alerts',agent_choose_territories='$agent_choose_territories',custom_one='$custom_one',custom_two='$custom_two',custom_three='$custom_three',custom_four='$custom_four',custom_five='$custom_five',voicemail_id='$voicemail_id',agent_call_log_view_override='$agent_call_log_view_override',agent_choose_blended='$agent_choose_blended',agent_lead_search_override='$agent_lead_search',preset_contact_search='$preset_contact_search',max_inbound_calls='$max_inbound_calls',wrapup_seconds_override='$wrapup_seconds_override',lead_filter_id='$lead_filter_id',user_hide_realtime='$user_hide_realtime',user_nickname='$user_nickname',user_new_lead_limit='$user_new_lead_limit',ready_max_logout='$ready_max_logout',failed_login_count=0,max_hopper_calls='$max_hopper_calls',max_hopper_calls_hour='$max_hopper_calls_hour',hide_call_log_info='$hide_call_log_info' $pass_hashSQL where user='$user' $LOGadmin_viewable_groupsSQL;"; + $stmt="UPDATE vicidial_users set pass='$pass',full_name='$full_name',user_level='$user_level',user_group='$user_group',phone_login='$phone_login',phone_pass='$phone_pass',hotkeys_active='$hotkeys_active',agent_choose_ingroups='$agent_choose_ingroups',closer_campaigns='$groups_value',scheduled_callbacks='$scheduled_callbacks',agentonly_callbacks='$agentonly_callbacks',agentcall_manual='$agentcall_manual',vicidial_recording='$vicidial_recording',vicidial_transfers='$vicidial_transfers',closer_default_blended='$closer_default_blended',vicidial_recording_override='$vicidial_recording_override',alter_custdata_override='$alter_custdata_override',qc_enabled='$qc_enabled',qc_user_level='$qc_user_level',qc_pass='$qc_pass',qc_finish='$qc_finish',qc_commit='$qc_commit',alter_custphone_override='$alter_custphone_override',active='$active',agent_shift_enforcement_override='$agent_shift_enforcement_override',email='$email',user_code='$user_code',territory='$territory',allow_alerts='$allow_alerts',agent_choose_territories='$agent_choose_territories',custom_one='$custom_one',custom_two='$custom_two',custom_three='$custom_three',custom_four='$custom_four',custom_five='$custom_five',voicemail_id='$voicemail_id',agent_call_log_view_override='$agent_call_log_view_override',agent_choose_blended='$agent_choose_blended',agent_lead_search_override='$agent_lead_search',preset_contact_search='$preset_contact_search',max_inbound_calls='$max_inbound_calls',wrapup_seconds_override='$wrapup_seconds_override',lead_filter_id='$lead_filter_id',user_hide_realtime='$user_hide_realtime',user_nickname='$user_nickname',user_new_lead_limit='$user_new_lead_limit',ready_max_logout='$ready_max_logout',failed_login_count=0,max_hopper_calls='$max_hopper_calls',max_hopper_calls_hour='$max_hopper_calls_hour',hide_call_log_info='$hide_call_log_info',next_dial_my_callbacks='$next_dial_my_callbacks' $pass_hashSQL where user='$user' $LOGadmin_viewable_groupsSQL;"; $rslt=mysql_to_mysqli($stmt, $link); ### LOG INSERTION Admin Log Table ### @@ -21209,7 +21210,7 @@ if ($ADD==3) echo "\n"; echo "\n"; echo "\n"; + echo "\n"; echo "\n"; if ($SSallow_emails > 0) { echo "\n"; diff --git a/agc_2-X/trunk/www/vicidial/help_documentation.txt b/agc_2-X/trunk/www/vicidial/help_documentation.txt index d789b779..b88cba5a 100644 --- a/agc_2-X/trunk/www/vicidial/help_documentation.txt +++ b/agc_2-X/trunk/www/vicidial/help_documentation.txt @@ -1,4 +1,4 @@ -# version: 20190327231401 +# version: 20190406144001 users-user User ID This field is where you put the users ID number, can be up to 8 digits in length, Must be at least 2 characters in length. users-pass Password This field is where you put the users password. Must be at least 2 characters in length. A medium strength user password will be at least 10 characters in length, and a strong user password will be at least 20 characters in length and have letters as well as at least one number. It is recommended that you use a longer password if possible, stringing together several unrelated words with no spaces, and a number somewhere in the string. The maximum size of a password is 100 characters. users-force_change_password Force Change Password If this option is set to Y then the user will be prompted to change their password the next time they log in to the administration webpage. Default is N. @@ -19,6 +19,7 @@ users-agent_choose_blended Agent Choose Blended This option if set to 1 all users-agent_choose_territories Agent Choose Territories This option if set to 1 allows the user to choose the territories that they will receive calls from when they login to a MANUAL or INBOUND_MAN campaign. Otherwise the user will be set to use all of the territories that they are set to belong to in the User Territories administrative section. users-scheduled_callbacks Scheduled Callbacks This option allows an agent to disposition a call as CALLBK and choose the date and time at which the lead will be re-activated. users-agentonly_callbacks Agent-Only Callbacks This option allows an agent to set a callback so that they are the only Agent that can call the customer back. This also allows the agent to see their callback listings and call them back any time they want to. +users-next_dial_my_callbacks Next-Dial My Callbacks Override This option, if not set to NOT_ACTIVE, will override the campaign option set for Next-Dial My Callbacks. Default is NOT_ACTIVE. users-agentcall_manual Agent Call Manual This option allows an agent to manually enter a new lead into the system and call them. This also allows the calling of any phone number from their agent screen and puts that call into their session. Use this option with caution. users-agentcall_email Agent Call Email This option is disabled. users-agentcall_chat Agent Call Chat This option is disabled. @@ -263,7 +264,7 @@ campaigns-callback_dnc Anyone Callbacks DNC Filter This option if enabled w campaigns-my_callback_option My Callbacks Checkbox Default This option allows you to pre-set the My Callback checkbox on the agent scheduled callback screen. CHECKED will check the checkbox automatically for every call. Default is UNCHECKED. campaigns-show_previous_callback Show Previous Callback This option if enabled will show on the agent screen with a separate yellow panel information about the previously set callback that the agent has up on their screen. Disabling this option will not show that panel. Default is ENABLED. campaigns-callback_useronly_move_minutes Scheduled Callbacks Useronly Move Minutes This option if set to a number greater than 0, will change all USERONLY Scheduled Callbacks that are X minutes after their callback time to ANYONE callbacks. This process runs every minute. Default is 0 for disabled. -campaigns-next_dial_my_callbacks Next-Dial My Callbacks This option only works for MANUAL and INBOUND_MAN dial methods, and also only if No Hopper Dialing is enabled. This feature will look for Scheduled Callbacks that have triggered for the agent and dial them next when the agent clicks on the Dial Next Number button on their agent screen. Default is DISABLED. +campaigns-next_dial_my_callbacks Next-Dial My Callbacks This option only works for MANUAL and INBOUND_MAN dial methods, and also only if No Hopper Dialing is enabled. This feature will look for Scheduled Callbacks that have triggered for the agent and dial them next when the agent clicks on the Dial Next Number button on their agent screen. There is a per-user override option for this setting as well. Default is DISABLED. campaigns-scheduled_callbacks_force_dial Scheduled Callbacks Force Dial This feature will force an agent to a paused state and block out their screen with the next triggered USERONLY scheduled callback to be called. The agent's only option will be to dial this callback, although they are able to look at lead info before they do that. If there are multiple triggered scheduled callbacks for the agent, they all must be called before the agent can move on to handling other items. This feature will not pay attention to the Call Time that is set for the campaign, so these calls may be dialed outside of the set call time. The agent must be able to place manual dial calls for this feature to work. Default is N for disabled. campaigns-scheduled_callbacks_timezones_container Scheduled Callbacks Local Timezones This feature allows agents to set scheduled callbacks with a customer local time and timezone. If set to something other than ---DISABLED---, the selected TIMEZONE_LIST type of Settings Container will be used to display a list of time zones in the Scheduled Callback panel of the agent screen that would be used to set the scheduled callback by one of those local times. A TIMEZONE_LIST type of Settings Container would need to be created that will contain one timezone per line with each line containing the 3-letter Country Code, the TimeZone Code, a Y or N for whether Daylight Saving Time is observed in that zone, and a short description of the time zone as you want it to appear to the agents. For example, for the Eastern United States time zone, you could put -USA,EST,Y,Eastern Time Zone-, without the dashes. To see a list of the available time zone combinations on your system, go to the Admin, System Settings page and click on the -Phone Codes- link on that page. Default is DISABLED, and the scheduled callbacks screen will use the agent server time to set callbacks. campaigns-scheduled_callbacks_auto_reschedule Scheduled Callbacks Auto Reschedule This feature only affects ANYONE scheduled callbacks. If DAY_1 is used, it will automatically reschedule lead lead to be called back on the next calling day at the same time they were called if the resulting disposition of the call was not a Human Answer -Y- status. The next calling day is determined by the Call Time that is set for the campaign. In the case of DAY_1, if tomorrow is not an allowed calling day, the system will look at the next day and then the next day until it finds the next allowable calling day to set the ANYONE scheduled callback for. There are up to 6 DAY options, then there are up to 3 WEEK options, then there are up to 6 MONTH options. Default is DISABLED.
\n"; echo ""; - $stmt="SELECT user_id,user,pass,full_name,user_level,user_group,phone_login,phone_pass,delete_users,delete_user_groups,delete_lists,delete_campaigns,delete_ingroups,delete_remote_agents,load_leads,campaign_detail,ast_admin_access,ast_delete_phones,delete_scripts,modify_leads,hotkeys_active,change_agent_campaign,agent_choose_ingroups,closer_campaigns,scheduled_callbacks,agentonly_callbacks,agentcall_manual,vicidial_recording,vicidial_transfers,delete_filters,alter_agent_interface_options,closer_default_blended,delete_call_times,modify_call_times,modify_users,modify_campaigns,modify_lists,modify_scripts,modify_filters,modify_ingroups,modify_usergroups,modify_remoteagents,modify_servers,view_reports,vicidial_recording_override,alter_custdata_override,qc_enabled,qc_user_level,qc_pass,qc_finish,qc_commit,add_timeclock_log,modify_timeclock_log,delete_timeclock_log,alter_custphone_override,vdc_agent_api_access,modify_inbound_dids,delete_inbound_dids,active,alert_enabled,download_lists,agent_shift_enforcement_override,manager_shift_enforcement_override,shift_override_flag,export_reports,delete_from_dnc,email,user_code,territory,allow_alerts,agent_choose_territories,custom_one,custom_two,custom_three,custom_four,custom_five,voicemail_id,agent_call_log_view_override,callcard_admin,agent_choose_blended,realtime_block_user_info,custom_fields_modify,force_change_password,agent_lead_search_override,modify_shifts,modify_phones,modify_carriers,modify_labels,modify_statuses,modify_voicemail,modify_audiostore,modify_moh,modify_tts,preset_contact_search,modify_contacts,modify_same_user_level,admin_hide_lead_data,admin_hide_phone_data,agentcall_email,modify_email_accounts,failed_login_count,last_login_date,last_ip,alter_admin_interface_options,max_inbound_calls,modify_custom_dialplans,wrapup_seconds_override,modify_languages,selected_language,user_choose_language,ignore_group_on_search,api_list_restrict,api_allowed_functions,lead_filter_id,agentcall_chat,admin_cf_show_hidden,user_hide_realtime,access_recordings,modify_colors,user_nickname,user_new_lead_limit,api_only_user,modify_auto_reports,modify_ip_lists,ignore_ip_list,ready_max_logout,export_gdpr_leads,pause_code_approval,max_hopper_calls,max_hopper_calls_hour,mute_recordings,hide_call_log_info from vicidial_users where user='$user' $LOGadmin_viewable_groupsSQL;"; + $stmt="SELECT user_id,user,pass,full_name,user_level,user_group,phone_login,phone_pass,delete_users,delete_user_groups,delete_lists,delete_campaigns,delete_ingroups,delete_remote_agents,load_leads,campaign_detail,ast_admin_access,ast_delete_phones,delete_scripts,modify_leads,hotkeys_active,change_agent_campaign,agent_choose_ingroups,closer_campaigns,scheduled_callbacks,agentonly_callbacks,agentcall_manual,vicidial_recording,vicidial_transfers,delete_filters,alter_agent_interface_options,closer_default_blended,delete_call_times,modify_call_times,modify_users,modify_campaigns,modify_lists,modify_scripts,modify_filters,modify_ingroups,modify_usergroups,modify_remoteagents,modify_servers,view_reports,vicidial_recording_override,alter_custdata_override,qc_enabled,qc_user_level,qc_pass,qc_finish,qc_commit,add_timeclock_log,modify_timeclock_log,delete_timeclock_log,alter_custphone_override,vdc_agent_api_access,modify_inbound_dids,delete_inbound_dids,active,alert_enabled,download_lists,agent_shift_enforcement_override,manager_shift_enforcement_override,shift_override_flag,export_reports,delete_from_dnc,email,user_code,territory,allow_alerts,agent_choose_territories,custom_one,custom_two,custom_three,custom_four,custom_five,voicemail_id,agent_call_log_view_override,callcard_admin,agent_choose_blended,realtime_block_user_info,custom_fields_modify,force_change_password,agent_lead_search_override,modify_shifts,modify_phones,modify_carriers,modify_labels,modify_statuses,modify_voicemail,modify_audiostore,modify_moh,modify_tts,preset_contact_search,modify_contacts,modify_same_user_level,admin_hide_lead_data,admin_hide_phone_data,agentcall_email,modify_email_accounts,failed_login_count,last_login_date,last_ip,alter_admin_interface_options,max_inbound_calls,modify_custom_dialplans,wrapup_seconds_override,modify_languages,selected_language,user_choose_language,ignore_group_on_search,api_list_restrict,api_allowed_functions,lead_filter_id,agentcall_chat,admin_cf_show_hidden,user_hide_realtime,access_recordings,modify_colors,user_nickname,user_new_lead_limit,api_only_user,modify_auto_reports,modify_ip_lists,ignore_ip_list,ready_max_logout,export_gdpr_leads,pause_code_approval,max_hopper_calls,max_hopper_calls_hour,mute_recordings,hide_call_log_info,next_dial_my_callbacks from vicidial_users where user='$user' $LOGadmin_viewable_groupsSQL;"; $rslt=mysql_to_mysqli($stmt, $link); $row=mysqli_fetch_row($rslt); $user_id = $row[0]; @@ -21342,6 +21343,7 @@ if ($ADD==3) $max_hopper_calls_hour =$row[129]; $mute_recordings = $row[130]; $hide_call_log_info = $row[131]; + $next_dial_my_callbacks=$row[132]; if ( ( ($user_level >= $LOGuser_level) and ($LOGuser_level < 9) ) or ( ($LOGmodify_same_user_level < 1) and ($LOGuser_level > 8) and ($user_level > 8) ) ) { @@ -21452,6 +21454,7 @@ if ($ADD==3) echo "
"._QXZ("Hot Keys Active").": $NWB#users-hotkeys_active$NWE
"._QXZ("Scheduled Callbacks").": $NWB#users-scheduled_callbacks$NWE
"._QXZ("Agent-Only Callbacks").": $NWB#users-agentonly_callbacks$NWE
"._QXZ("Next-Dial My Callbacks Override").": $NWB#users-next_dial_my_callbacks$NWE
"._QXZ("Agent Call Manual").": $NWB#users-agentcall_manual$NWE
"._QXZ("Agent Call Email").": $NWB#users-agentcall_email$NWE