diff --git a/agc_2-X/trunk/UPGRADE b/agc_2-X/trunk/UPGRADE index 6385ad9e..12246e44 100644 --- a/agc_2-X/trunk/UPGRADE +++ b/agc_2-X/trunk/UPGRADE @@ -392,6 +392,10 @@ OTHER CHANGES: screen. Must be enabled in System Settings to be able to use it in campaigns. There is also a User Override option. +110. Added more options to the Campaign "Hide Call Log Info" feature to be able + to show only the last X number of calls in the Lead Info screen. Also + added a User Override setting for this feature. + diff --git a/agc_2-X/trunk/extras/MySQL_AST_CREATE_tables.sql b/agc_2-X/trunk/extras/MySQL_AST_CREATE_tables.sql index 15f1ea02..42f52999 100644 --- a/agc_2-X/trunk/extras/MySQL_AST_CREATE_tables.sql +++ b/agc_2-X/trunk/extras/MySQL_AST_CREATE_tables.sql @@ -670,7 +670,8 @@ export_gdpr_leads ENUM('0','1','2') default '0', pause_code_approval ENUM('1','0') default '0', max_hopper_calls SMALLINT(5) UNSIGNED default '0', max_hopper_calls_hour SMALLINT(5) UNSIGNED default '0', -mute_recordings ENUM('DISABLED','Y','N') default 'DISABLED' +mute_recordings ENUM('DISABLED','Y','N') default 'DISABLED', +hide_call_log_info ENUM('DISABLED','Y','N','SHOW_1','SHOW_2','SHOW_3','SHOW_4','SHOW_5','SHOW_6','SHOW_7','SHOW_8','SHOW_9','SHOW_10') default 'DISABLED' ) ENGINE=MyISAM; CREATE UNIQUE INDEX user ON vicidial_users (user); @@ -960,7 +961,7 @@ dispo_max_dispo VARCHAR(6) default 'DISMX', pause_max SMALLINT(5) UNSIGNED default '0', max_inbound_calls SMALLINT(5) UNSIGNED default '0', manual_dial_search_checkbox ENUM('SELECTED','SELECTED_RESET','UNSELECTED','UNSELECTED_RESET','SELECTED_LOCK','UNSELECTED_LOCK') default 'SELECTED', -hide_call_log_info ENUM('Y','N') default 'N', +hide_call_log_info ENUM('Y','N','SHOW_1','SHOW_2','SHOW_3','SHOW_4','SHOW_5','SHOW_6','SHOW_7','SHOW_8','SHOW_9','SHOW_10') default 'N', timer_alt_seconds SMALLINT(5) default '0', wrapup_bypass ENUM('DISABLED','ENABLED') default 'ENABLED', wrapup_after_hotkey ENUM('DISABLED','ENABLED') default 'DISABLED', @@ -4325,4 +4326,4 @@ INSERT INTO vicidial_settings_containers(container_id,container_notes,container_ UPDATE system_settings set vdc_agent_api_active='1'; -UPDATE system_settings SET db_schema_version='1565',db_schema_update_date=NOW(),reload_timestamp=NOW(); +UPDATE system_settings SET db_schema_version='1566',db_schema_update_date=NOW(),reload_timestamp=NOW(); diff --git a/agc_2-X/trunk/extras/upgrade_2.14.sql b/agc_2-X/trunk/extras/upgrade_2.14.sql index 88882009..5c345d00 100644 --- a/agc_2-X/trunk/extras/upgrade_2.14.sql +++ b/agc_2-X/trunk/extras/upgrade_2.14.sql @@ -812,3 +812,9 @@ ALTER TABLE vicidial_campaigns ADD mute_recordings ENUM('Y','N') default 'N'; ALTER TABLE vicidial_users ADD mute_recordings ENUM('DISABLED','Y','N') default 'DISABLED'; UPDATE system_settings SET db_schema_version='1565',db_schema_update_date=NOW() where db_schema_version < 1565; + +ALTER TABLE vicidial_campaigns MODIFY hide_call_log_info ENUM('Y','N','SHOW_1','SHOW_2','SHOW_3','SHOW_4','SHOW_5','SHOW_6','SHOW_7','SHOW_8','SHOW_9','SHOW_10') default 'N'; + +ALTER TABLE vicidial_users ADD hide_call_log_info ENUM('DISABLED','Y','N','SHOW_1','SHOW_2','SHOW_3','SHOW_4','SHOW_5','SHOW_6','SHOW_7','SHOW_8','SHOW_9','SHOW_10') default 'DISABLED'; + +UPDATE system_settings SET db_schema_version='1566',db_schema_update_date=NOW() where db_schema_version < 1566; diff --git a/agc_2-X/trunk/www/agc/vdc_db_query.php b/agc_2-X/trunk/www/agc/vdc_db_query.php index b1311448..15284880 100644 --- a/agc_2-X/trunk/www/agc/vdc_db_query.php +++ b/agc_2-X/trunk/www/agc/vdc_db_query.php @@ -468,13 +468,14 @@ # 190106-1353 - Added manual_dial_validation feature # 190216-0805 - Fix for user-group, in-group and campaign allowed/permissions matching issues # 190220-1005 - Added vicidial_sessions_recent inserts when lead is set to INCALL status +# 190312-0927 - Added more hide_call_log_info options # -$version = '2.14-362'; -$build = '190220-1005'; +$version = '2.14-363'; +$build = '190312-0927'; $php_script = 'vdc_db_query.php'; $mel=1; # Mysql Error Log enabled = 1 -$mysql_log_count=792; +$mysql_log_count=793; $one_mysql_log=0; $DB=0; $VD_login=0; @@ -16561,6 +16562,19 @@ if ($ACTION == 'LEADINFOview') $screen_labels = $row[0]; $hide_call_log_info = $row[1]; } + ### find the user-override setting for this user for call log view + $stmt="SELECT hide_call_log_info from vicidial_users where user='$user';"; + $rslt=mysql_to_mysqli($stmt, $link); + if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00793',$user,$server_ip,$session_name,$one_mysql_log);} + $csl_to_print = mysqli_num_rows($rslt); + if ($format=='debug') {echo "|$csl_to_print|$stmt|";} + if ($csl_to_print > 0) + { + $row=mysqli_fetch_row($rslt); + $VU_hide_call_log_info = $row[0]; + if ($VU_hide_call_log_info != 'DISABLED') + {$hide_call_log_info = $VU_hide_call_log_info;} + } ### BEGIN Display lead info and custom fields ### ### BEGIN find any custom field labels ### @@ -16963,7 +16977,7 @@ if ($ACTION == 'LEADINFOview') ### BEGIN Gather Call Log and notes ### $NOTESout=''; - if ($hide_call_log_info=='N') + if ($hide_call_log_info!='Y') { if ($search != 'logfirst') {$NOTESout .= "
"._QXZ("CALL LOG FOR THIS LEAD:")."
\n";} @@ -16983,8 +16997,10 @@ if ($ACTION == 'LEADINFOview') # $NOTESout .= "   FULL NAME   "; $NOTESout .= ""; - - $stmt="SELECT start_epoch,call_date,campaign_id,length_in_sec,status,phone_code,phone_number,lead_id,term_reason,alt_dial,comments,uniqueid,user from vicidial_log where lead_id='$lead_id' order by call_date desc limit 10000;"; + if (preg_match("/SHOW/",$hide_call_log_info)) + {$call_limit = preg_replace("/\D/",'',$hide_call_log_info);} + if (strlen($call_limit)<1) {$call_limit=10000;} + $stmt="SELECT start_epoch,call_date,campaign_id,length_in_sec,status,phone_code,phone_number,lead_id,term_reason,alt_dial,comments,uniqueid,user from vicidial_log where lead_id='$lead_id' order by call_date desc limit $call_limit;"; $rslt=mysql_to_mysqli($stmt, $link); if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00580',$user,$server_ip,$session_name,$one_mysql_log);} $out_logs_to_print = mysqli_num_rows($rslt); @@ -17036,8 +17052,10 @@ if ($ACTION == 'LEADINFOview') $g++; $u++; } + $call_limit = ($call_limit - $g); + if ($call_limit < 0) {$call_limit=0;} - $stmt="SELECT start_epoch,call_date,campaign_id,length_in_sec,status,phone_code,phone_number,lead_id,term_reason,queue_seconds,uniqueid,closecallid,user from vicidial_closer_log where lead_id='$lead_id' order by closecallid desc limit 10000;"; + $stmt="SELECT start_epoch,call_date,campaign_id,length_in_sec,status,phone_code,phone_number,lead_id,term_reason,queue_seconds,uniqueid,closecallid,user from vicidial_closer_log where lead_id='$lead_id' order by closecallid desc limit $call_limit;"; $rslt=mysql_to_mysqli($stmt, $link); if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00583',$user,$server_ip,$session_name,$one_mysql_log);} $in_logs_to_print = mysqli_num_rows($rslt); diff --git a/agc_2-X/trunk/www/vicidial/admin.php b/agc_2-X/trunk/www/vicidial/admin.php index 76783e47..8f19f942 100644 --- a/agc_2-X/trunk/www/vicidial/admin.php +++ b/agc_2-X/trunk/www/vicidial/admin.php @@ -2959,7 +2959,6 @@ if ($non_latin < 1) $asterisk_temp_no_restart = preg_replace('/[^NY]/','',$asterisk_temp_no_restart); $voicemail_instructions = preg_replace('/[^NY]/','',$voicemail_instructions); $filter_url_did_redirect = preg_replace('/[^NY]/','',$filter_url_did_redirect); - $hide_call_log_info = preg_replace('/[^NY]/','',$hide_call_log_info); $callback_active_limit_override = preg_replace('/[^NY]/','',$callback_active_limit_override); $drop_lead_reset = preg_replace('/[^NY]/','',$drop_lead_reset); $after_hours_lead_reset = preg_replace('/[^NY]/','',$after_hours_lead_reset); @@ -3395,6 +3394,7 @@ if ($non_latin < 1) $scheduled_callbacks_timezones_container = preg_replace('/[^-_0-9a-zA-Z]/','',$scheduled_callbacks_timezones_container); $three_way_volume_buttons = preg_replace('/[^-_0-9a-zA-Z]/','',$three_way_volume_buttons); $callback_dnc = preg_replace('/[^-_0-9a-zA-Z]/','',$callback_dnc); + $hide_call_log_info = preg_replace('/[^-_0-9a-zA-Z]/','',$hide_call_log_info); ### ALPHA-NUMERIC and underscore and dash and slash and dot $menu_timeout_prompt = preg_replace('/[^-\/\|\._0-9a-zA-Z]/','',$menu_timeout_prompt); @@ -4483,12 +4483,13 @@ else # 190302-1745 - Added disclaimers for pure-knob code # 190310-1909 - Added mute_recordings system setting and campaign/user options # 190311-2153 - Added indicators for lists being assigned to non-existing campaigns +# 190312-0928 - Added more hide_call_log_info options # # make sure you have added a user to the vicidial_users MySQL table with at least user_level 9 to access this page the first time -$admin_version = '2.14-703a'; -$build = '190311-2153'; +$admin_version = '2.14-704a'; +$build = '190312-0928'; $STARTtime = date("U"); $SQLdate = date("Y-m-d H:i:s"); @@ -9666,7 +9667,7 @@ if ($ADD=="2A") $pass=''; } - $stmt="INSERT INTO vicidial_users (user,pass,full_name,user_level,user_group,phone_login,phone_pass,delete_users,delete_user_groups,delete_lists,delete_campaigns,delete_ingroups,delete_remote_agents,load_leads,campaign_detail,ast_admin_access,ast_delete_phones,delete_scripts,modify_leads,hotkeys_active,change_agent_campaign,agent_choose_ingroups,closer_campaigns,scheduled_callbacks,agentonly_callbacks,agentcall_manual,vicidial_recording,vicidial_transfers,delete_filters,alter_agent_interface_options,closer_default_blended,delete_call_times,modify_call_times,modify_users,modify_campaigns,modify_lists,modify_scripts,modify_filters,modify_ingroups,modify_usergroups,modify_remoteagents,modify_servers,view_reports,vicidial_recording_override,alter_custdata_override,qc_enabled,qc_user_level,qc_pass,qc_finish,qc_commit,add_timeclock_log,modify_timeclock_log,delete_timeclock_log,alter_custphone_override,vdc_agent_api_access,modify_inbound_dids,delete_inbound_dids,active,alert_enabled,download_lists,agent_shift_enforcement_override,manager_shift_enforcement_override,export_reports,delete_from_dnc,email,user_code,territory,allow_alerts,agent_choose_territories,custom_one,custom_two,custom_three,custom_four,custom_five,voicemail_id,agent_call_log_view_override,callcard_admin,agent_choose_blended,realtime_block_user_info,custom_fields_modify,force_change_password,agent_lead_search_override,modify_shifts,modify_phones,modify_carriers,modify_labels,modify_statuses,modify_voicemail,modify_audiostore,modify_moh,modify_tts,preset_contact_search,modify_contacts,modify_same_user_level,admin_hide_lead_data,admin_hide_phone_data,agentcall_email,agentcall_chat,modify_email_accounts,pass_hash,alter_admin_interface_options,max_inbound_calls,modify_custom_dialplans,wrapup_seconds_override,modify_languages,selected_language,user_choose_language,ignore_group_on_search,api_list_restrict,api_allowed_functions,lead_filter_id,admin_cf_show_hidden,user_hide_realtime,modify_colors,user_nickname,user_new_lead_limit,api_only_user,modify_auto_reports,modify_ip_lists,ignore_ip_list,ready_max_logout,export_gdpr_leads,access_recordings,pause_code_approval,max_hopper_calls,max_hopper_calls_hour,mute_recordings) SELECT \"$user\",\"$pass\",\"$full_name\",user_level,user_group,phone_login,phone_pass,delete_users,delete_user_groups,delete_lists,delete_campaigns,delete_ingroups,delete_remote_agents,load_leads,campaign_detail,ast_admin_access,ast_delete_phones,delete_scripts,modify_leads,hotkeys_active,change_agent_campaign,agent_choose_ingroups,closer_campaigns,scheduled_callbacks,agentonly_callbacks,agentcall_manual,vicidial_recording,vicidial_transfers,delete_filters,alter_agent_interface_options,closer_default_blended,delete_call_times,modify_call_times,modify_users,modify_campaigns,modify_lists,modify_scripts,modify_filters,modify_ingroups,modify_usergroups,modify_remoteagents,modify_servers,view_reports,vicidial_recording_override,alter_custdata_override,qc_enabled,qc_user_level,qc_pass,qc_finish,qc_commit,add_timeclock_log,modify_timeclock_log,delete_timeclock_log,alter_custphone_override,vdc_agent_api_access,modify_inbound_dids,delete_inbound_dids,active,alert_enabled,download_lists,agent_shift_enforcement_override,manager_shift_enforcement_override,export_reports,delete_from_dnc,email,user_code,territory,allow_alerts,agent_choose_territories,custom_one,custom_two,custom_three,custom_four,custom_five,voicemail_id,agent_call_log_view_override,callcard_admin,agent_choose_blended,realtime_block_user_info,custom_fields_modify,force_change_password,agent_lead_search_override,modify_shifts,modify_phones,modify_carriers,modify_labels,modify_statuses,modify_voicemail,modify_audiostore,modify_moh,modify_tts,preset_contact_search,modify_contacts,modify_same_user_level,admin_hide_lead_data,admin_hide_phone_data,agentcall_email,agentcall_chat,modify_email_accounts,\"$pass_hash\",alter_admin_interface_options,max_inbound_calls,modify_custom_dialplans,wrapup_seconds_override,modify_languages,selected_language,user_choose_language,ignore_group_on_search,api_list_restrict,api_allowed_functions,lead_filter_id,admin_cf_show_hidden,user_hide_realtime,modify_colors,user_nickname,user_new_lead_limit,api_only_user,modify_auto_reports,modify_ip_lists,ignore_ip_list,ready_max_logout,export_gdpr_leads,access_recordings,pause_code_approval,max_hopper_calls,max_hopper_calls_hour,mute_recordings from vicidial_users where user=\"$source_user_id\";"; + $stmt="INSERT INTO vicidial_users (user,pass,full_name,user_level,user_group,phone_login,phone_pass,delete_users,delete_user_groups,delete_lists,delete_campaigns,delete_ingroups,delete_remote_agents,load_leads,campaign_detail,ast_admin_access,ast_delete_phones,delete_scripts,modify_leads,hotkeys_active,change_agent_campaign,agent_choose_ingroups,closer_campaigns,scheduled_callbacks,agentonly_callbacks,agentcall_manual,vicidial_recording,vicidial_transfers,delete_filters,alter_agent_interface_options,closer_default_blended,delete_call_times,modify_call_times,modify_users,modify_campaigns,modify_lists,modify_scripts,modify_filters,modify_ingroups,modify_usergroups,modify_remoteagents,modify_servers,view_reports,vicidial_recording_override,alter_custdata_override,qc_enabled,qc_user_level,qc_pass,qc_finish,qc_commit,add_timeclock_log,modify_timeclock_log,delete_timeclock_log,alter_custphone_override,vdc_agent_api_access,modify_inbound_dids,delete_inbound_dids,active,alert_enabled,download_lists,agent_shift_enforcement_override,manager_shift_enforcement_override,export_reports,delete_from_dnc,email,user_code,territory,allow_alerts,agent_choose_territories,custom_one,custom_two,custom_three,custom_four,custom_five,voicemail_id,agent_call_log_view_override,callcard_admin,agent_choose_blended,realtime_block_user_info,custom_fields_modify,force_change_password,agent_lead_search_override,modify_shifts,modify_phones,modify_carriers,modify_labels,modify_statuses,modify_voicemail,modify_audiostore,modify_moh,modify_tts,preset_contact_search,modify_contacts,modify_same_user_level,admin_hide_lead_data,admin_hide_phone_data,agentcall_email,agentcall_chat,modify_email_accounts,pass_hash,alter_admin_interface_options,max_inbound_calls,modify_custom_dialplans,wrapup_seconds_override,modify_languages,selected_language,user_choose_language,ignore_group_on_search,api_list_restrict,api_allowed_functions,lead_filter_id,admin_cf_show_hidden,user_hide_realtime,modify_colors,user_nickname,user_new_lead_limit,api_only_user,modify_auto_reports,modify_ip_lists,ignore_ip_list,ready_max_logout,export_gdpr_leads,access_recordings,pause_code_approval,max_hopper_calls,max_hopper_calls_hour,mute_recordings,hide_call_log_info) SELECT \"$user\",\"$pass\",\"$full_name\",user_level,user_group,phone_login,phone_pass,delete_users,delete_user_groups,delete_lists,delete_campaigns,delete_ingroups,delete_remote_agents,load_leads,campaign_detail,ast_admin_access,ast_delete_phones,delete_scripts,modify_leads,hotkeys_active,change_agent_campaign,agent_choose_ingroups,closer_campaigns,scheduled_callbacks,agentonly_callbacks,agentcall_manual,vicidial_recording,vicidial_transfers,delete_filters,alter_agent_interface_options,closer_default_blended,delete_call_times,modify_call_times,modify_users,modify_campaigns,modify_lists,modify_scripts,modify_filters,modify_ingroups,modify_usergroups,modify_remoteagents,modify_servers,view_reports,vicidial_recording_override,alter_custdata_override,qc_enabled,qc_user_level,qc_pass,qc_finish,qc_commit,add_timeclock_log,modify_timeclock_log,delete_timeclock_log,alter_custphone_override,vdc_agent_api_access,modify_inbound_dids,delete_inbound_dids,active,alert_enabled,download_lists,agent_shift_enforcement_override,manager_shift_enforcement_override,export_reports,delete_from_dnc,email,user_code,territory,allow_alerts,agent_choose_territories,custom_one,custom_two,custom_three,custom_four,custom_five,voicemail_id,agent_call_log_view_override,callcard_admin,agent_choose_blended,realtime_block_user_info,custom_fields_modify,force_change_password,agent_lead_search_override,modify_shifts,modify_phones,modify_carriers,modify_labels,modify_statuses,modify_voicemail,modify_audiostore,modify_moh,modify_tts,preset_contact_search,modify_contacts,modify_same_user_level,admin_hide_lead_data,admin_hide_phone_data,agentcall_email,agentcall_chat,modify_email_accounts,\"$pass_hash\",alter_admin_interface_options,max_inbound_calls,modify_custom_dialplans,wrapup_seconds_override,modify_languages,selected_language,user_choose_language,ignore_group_on_search,api_list_restrict,api_allowed_functions,lead_filter_id,admin_cf_show_hidden,user_hide_realtime,modify_colors,user_nickname,user_new_lead_limit,api_only_user,modify_auto_reports,modify_ip_lists,ignore_ip_list,ready_max_logout,export_gdpr_leads,access_recordings,pause_code_approval,max_hopper_calls,max_hopper_calls_hour,mute_recordings,hide_call_log_info from vicidial_users where user=\"$source_user_id\";"; $rslt=mysql_to_mysqli($stmt, $link); $stmtA="INSERT INTO vicidial_inbound_group_agents (user,group_id,group_rank,group_weight,calls_today,group_type) SELECT \"$user\",group_id,group_rank,group_weight,\"0\",group_type from vicidial_inbound_group_agents where user=\"$source_user_id\";"; @@ -13329,7 +13330,7 @@ if ($ADD=="4A") echo "
"._QXZ("USER MODIFIED - ADMIN").": $user\n"; - $stmt="UPDATE vicidial_users set pass='$pass',full_name='$full_name',user_level='$user_level',user_group='$user_group',phone_login='$phone_login',phone_pass='$phone_pass',delete_users='$delete_users',delete_user_groups='$delete_user_groups',delete_lists='$delete_lists',delete_campaigns='$delete_campaigns',delete_ingroups='$delete_ingroups',delete_remote_agents='$delete_remote_agents',load_leads='$load_leads',campaign_detail='$campaign_detail',ast_admin_access='$ast_admin_access',ast_delete_phones='$ast_delete_phones',delete_scripts='$delete_scripts',modify_leads='$modify_leads',hotkeys_active='$hotkeys_active',change_agent_campaign='$change_agent_campaign',agent_choose_ingroups='$agent_choose_ingroups',closer_campaigns='$groups_value',scheduled_callbacks='$scheduled_callbacks',agentonly_callbacks='$agentonly_callbacks',agentcall_manual='$agentcall_manual',vicidial_recording='$vicidial_recording',vicidial_transfers='$vicidial_transfers',delete_filters='$delete_filters',alter_agent_interface_options='$alter_agent_interface_options',closer_default_blended='$closer_default_blended',delete_call_times='$delete_call_times',modify_call_times='$modify_call_times',modify_users='$modify_users',modify_campaigns='$modify_campaigns',modify_lists='$modify_lists',modify_scripts='$modify_scripts',modify_filters='$modify_filters',modify_ingroups='$modify_ingroups',modify_usergroups='$modify_usergroups',modify_remoteagents='$modify_remoteagents',modify_servers='$modify_servers',view_reports='$view_reports',vicidial_recording_override='$vicidial_recording_override',alter_custdata_override='$alter_custdata_override',qc_enabled='$qc_enabled',qc_user_level='$qc_user_level',qc_pass='$qc_pass',qc_finish='$qc_finish',qc_commit='$qc_commit',add_timeclock_log='$add_timeclock_log',modify_timeclock_log='$modify_timeclock_log',delete_timeclock_log='$delete_timeclock_log',alter_custphone_override='$alter_custphone_override',vdc_agent_api_access='$vdc_agent_api_access',modify_inbound_dids='$modify_inbound_dids',delete_inbound_dids='$delete_inbound_dids',active='$active',download_lists='$download_lists',agent_shift_enforcement_override='$agent_shift_enforcement_override',manager_shift_enforcement_override='$manager_shift_enforcement_override',export_reports='$export_reports',delete_from_dnc='$delete_from_dnc',email='$email',user_code='$user_code',territory='$territory',allow_alerts='$allow_alerts',agent_choose_territories='$agent_choose_territories',custom_one='$custom_one',custom_two='$custom_two',custom_three='$custom_three',custom_four='$custom_four',custom_five='$custom_five',voicemail_id='$voicemail_id',agent_call_log_view_override='$agent_call_log_view_override',callcard_admin='$callcard_admin',agent_choose_blended='$agent_choose_blended',realtime_block_user_info='$realtime_block_user_info',custom_fields_modify='$custom_fields_modify',force_change_password='$force_change_password',agent_lead_search_override='$agent_lead_search',modify_shifts='$modify_shifts',modify_phones='$modify_phones',modify_carriers='$modify_carriers',modify_labels='$modify_labels',modify_statuses='$modify_statuses',modify_voicemail='$modify_voicemail',modify_audiostore='$modify_audiostore',modify_moh='$modify_moh',modify_tts='$modify_tts',preset_contact_search='$preset_contact_search',modify_contacts='$modify_contacts',modify_same_user_level='$modify_same_user_level',admin_hide_lead_data='$admin_hide_lead_data',admin_hide_phone_data='$admin_hide_phone_data',agentcall_email='$agentcall_email',agentcall_chat='$agentcall_chat',modify_email_accounts='$modify_email_accounts',failed_login_count=0,alter_admin_interface_options='$alter_admin_interface_options',max_inbound_calls='$max_inbound_calls',modify_custom_dialplans='$modify_custom_dialplans',wrapup_seconds_override='$wrapup_seconds_override',modify_languages='$modify_languages',selected_language='$selected_language',user_choose_language='$user_choose_language',ignore_group_on_search='$ignore_group_on_search',api_list_restrict='$api_list_restrict',api_allowed_functions='$api_allowed_functions',lead_filter_id='$lead_filter_id',admin_cf_show_hidden='$admin_cf_show_hidden',user_hide_realtime='$user_hide_realtime',access_recordings='$access_recordings',modify_colors='$modify_colors',user_nickname='$user_nickname',user_new_lead_limit='$user_new_lead_limit',api_only_user='$api_only_user',modify_auto_reports='$modify_auto_reports',modify_ip_lists='$modify_ip_lists',ignore_ip_list='$ignore_ip_list',ready_max_logout='$ready_max_logout',export_gdpr_leads='$export_gdpr_leads',pause_code_approval='$pause_code_approval',max_hopper_calls='$max_hopper_calls',max_hopper_calls_hour='$max_hopper_calls_hour',mute_recordings='$mute_recordings' $pass_hashSQL where user='$user' $LOGadmin_viewable_groupsSQL;"; + $stmt="UPDATE vicidial_users set pass='$pass',full_name='$full_name',user_level='$user_level',user_group='$user_group',phone_login='$phone_login',phone_pass='$phone_pass',delete_users='$delete_users',delete_user_groups='$delete_user_groups',delete_lists='$delete_lists',delete_campaigns='$delete_campaigns',delete_ingroups='$delete_ingroups',delete_remote_agents='$delete_remote_agents',load_leads='$load_leads',campaign_detail='$campaign_detail',ast_admin_access='$ast_admin_access',ast_delete_phones='$ast_delete_phones',delete_scripts='$delete_scripts',modify_leads='$modify_leads',hotkeys_active='$hotkeys_active',change_agent_campaign='$change_agent_campaign',agent_choose_ingroups='$agent_choose_ingroups',closer_campaigns='$groups_value',scheduled_callbacks='$scheduled_callbacks',agentonly_callbacks='$agentonly_callbacks',agentcall_manual='$agentcall_manual',vicidial_recording='$vicidial_recording',vicidial_transfers='$vicidial_transfers',delete_filters='$delete_filters',alter_agent_interface_options='$alter_agent_interface_options',closer_default_blended='$closer_default_blended',delete_call_times='$delete_call_times',modify_call_times='$modify_call_times',modify_users='$modify_users',modify_campaigns='$modify_campaigns',modify_lists='$modify_lists',modify_scripts='$modify_scripts',modify_filters='$modify_filters',modify_ingroups='$modify_ingroups',modify_usergroups='$modify_usergroups',modify_remoteagents='$modify_remoteagents',modify_servers='$modify_servers',view_reports='$view_reports',vicidial_recording_override='$vicidial_recording_override',alter_custdata_override='$alter_custdata_override',qc_enabled='$qc_enabled',qc_user_level='$qc_user_level',qc_pass='$qc_pass',qc_finish='$qc_finish',qc_commit='$qc_commit',add_timeclock_log='$add_timeclock_log',modify_timeclock_log='$modify_timeclock_log',delete_timeclock_log='$delete_timeclock_log',alter_custphone_override='$alter_custphone_override',vdc_agent_api_access='$vdc_agent_api_access',modify_inbound_dids='$modify_inbound_dids',delete_inbound_dids='$delete_inbound_dids',active='$active',download_lists='$download_lists',agent_shift_enforcement_override='$agent_shift_enforcement_override',manager_shift_enforcement_override='$manager_shift_enforcement_override',export_reports='$export_reports',delete_from_dnc='$delete_from_dnc',email='$email',user_code='$user_code',territory='$territory',allow_alerts='$allow_alerts',agent_choose_territories='$agent_choose_territories',custom_one='$custom_one',custom_two='$custom_two',custom_three='$custom_three',custom_four='$custom_four',custom_five='$custom_five',voicemail_id='$voicemail_id',agent_call_log_view_override='$agent_call_log_view_override',callcard_admin='$callcard_admin',agent_choose_blended='$agent_choose_blended',realtime_block_user_info='$realtime_block_user_info',custom_fields_modify='$custom_fields_modify',force_change_password='$force_change_password',agent_lead_search_override='$agent_lead_search',modify_shifts='$modify_shifts',modify_phones='$modify_phones',modify_carriers='$modify_carriers',modify_labels='$modify_labels',modify_statuses='$modify_statuses',modify_voicemail='$modify_voicemail',modify_audiostore='$modify_audiostore',modify_moh='$modify_moh',modify_tts='$modify_tts',preset_contact_search='$preset_contact_search',modify_contacts='$modify_contacts',modify_same_user_level='$modify_same_user_level',admin_hide_lead_data='$admin_hide_lead_data',admin_hide_phone_data='$admin_hide_phone_data',agentcall_email='$agentcall_email',agentcall_chat='$agentcall_chat',modify_email_accounts='$modify_email_accounts',failed_login_count=0,alter_admin_interface_options='$alter_admin_interface_options',max_inbound_calls='$max_inbound_calls',modify_custom_dialplans='$modify_custom_dialplans',wrapup_seconds_override='$wrapup_seconds_override',modify_languages='$modify_languages',selected_language='$selected_language',user_choose_language='$user_choose_language',ignore_group_on_search='$ignore_group_on_search',api_list_restrict='$api_list_restrict',api_allowed_functions='$api_allowed_functions',lead_filter_id='$lead_filter_id',admin_cf_show_hidden='$admin_cf_show_hidden',user_hide_realtime='$user_hide_realtime',access_recordings='$access_recordings',modify_colors='$modify_colors',user_nickname='$user_nickname',user_new_lead_limit='$user_new_lead_limit',api_only_user='$api_only_user',modify_auto_reports='$modify_auto_reports',modify_ip_lists='$modify_ip_lists',ignore_ip_list='$ignore_ip_list',ready_max_logout='$ready_max_logout',export_gdpr_leads='$export_gdpr_leads',pause_code_approval='$pause_code_approval',max_hopper_calls='$max_hopper_calls',max_hopper_calls_hour='$max_hopper_calls_hour',mute_recordings='$mute_recordings',hide_call_log_info='$hide_call_log_info' $pass_hashSQL where user='$user' $LOGadmin_viewable_groupsSQL;"; $rslt=mysql_to_mysqli($stmt, $link); ### LOG INSERTION Admin Log Table ### @@ -13591,7 +13592,7 @@ if ($ADD=="4B") echo "
"._QXZ("USER MODIFIED - ADMIN").": $user\n"; - $stmt="UPDATE vicidial_users set pass='$pass',full_name='$full_name',user_level='$user_level',user_group='$user_group',phone_login='$phone_login',phone_pass='$phone_pass',hotkeys_active='$hotkeys_active',agent_choose_ingroups='$agent_choose_ingroups',closer_campaigns='$groups_value',scheduled_callbacks='$scheduled_callbacks',agentonly_callbacks='$agentonly_callbacks',agentcall_manual='$agentcall_manual',vicidial_recording='$vicidial_recording',vicidial_transfers='$vicidial_transfers',closer_default_blended='$closer_default_blended',vicidial_recording_override='$vicidial_recording_override',alter_custdata_override='$alter_custdata_override',qc_enabled='$qc_enabled',qc_user_level='$qc_user_level',qc_pass='$qc_pass',qc_finish='$qc_finish',qc_commit='$qc_commit',alter_custphone_override='$alter_custphone_override',active='$active',agent_shift_enforcement_override='$agent_shift_enforcement_override',email='$email',user_code='$user_code',territory='$territory',allow_alerts='$allow_alerts',agent_choose_territories='$agent_choose_territories',custom_one='$custom_one',custom_two='$custom_two',custom_three='$custom_three',custom_four='$custom_four',custom_five='$custom_five',voicemail_id='$voicemail_id',agent_call_log_view_override='$agent_call_log_view_override',agent_choose_blended='$agent_choose_blended',agent_lead_search_override='$agent_lead_search',preset_contact_search='$preset_contact_search',max_inbound_calls='$max_inbound_calls',wrapup_seconds_override='$wrapup_seconds_override',lead_filter_id='$lead_filter_id',user_hide_realtime='$user_hide_realtime',user_nickname='$user_nickname',user_new_lead_limit='$user_new_lead_limit',ready_max_logout='$ready_max_logout',failed_login_count=0,max_hopper_calls='$max_hopper_calls',max_hopper_calls_hour='$max_hopper_calls_hour' $pass_hashSQL where user='$user' $LOGadmin_viewable_groupsSQL;"; + $stmt="UPDATE vicidial_users set pass='$pass',full_name='$full_name',user_level='$user_level',user_group='$user_group',phone_login='$phone_login',phone_pass='$phone_pass',hotkeys_active='$hotkeys_active',agent_choose_ingroups='$agent_choose_ingroups',closer_campaigns='$groups_value',scheduled_callbacks='$scheduled_callbacks',agentonly_callbacks='$agentonly_callbacks',agentcall_manual='$agentcall_manual',vicidial_recording='$vicidial_recording',vicidial_transfers='$vicidial_transfers',closer_default_blended='$closer_default_blended',vicidial_recording_override='$vicidial_recording_override',alter_custdata_override='$alter_custdata_override',qc_enabled='$qc_enabled',qc_user_level='$qc_user_level',qc_pass='$qc_pass',qc_finish='$qc_finish',qc_commit='$qc_commit',alter_custphone_override='$alter_custphone_override',active='$active',agent_shift_enforcement_override='$agent_shift_enforcement_override',email='$email',user_code='$user_code',territory='$territory',allow_alerts='$allow_alerts',agent_choose_territories='$agent_choose_territories',custom_one='$custom_one',custom_two='$custom_two',custom_three='$custom_three',custom_four='$custom_four',custom_five='$custom_five',voicemail_id='$voicemail_id',agent_call_log_view_override='$agent_call_log_view_override',agent_choose_blended='$agent_choose_blended',agent_lead_search_override='$agent_lead_search',preset_contact_search='$preset_contact_search',max_inbound_calls='$max_inbound_calls',wrapup_seconds_override='$wrapup_seconds_override',lead_filter_id='$lead_filter_id',user_hide_realtime='$user_hide_realtime',user_nickname='$user_nickname',user_new_lead_limit='$user_new_lead_limit',ready_max_logout='$ready_max_logout',failed_login_count=0,max_hopper_calls='$max_hopper_calls',max_hopper_calls_hour='$max_hopper_calls_hour',hide_call_log_info='$hide_call_log_info' $pass_hashSQL where user='$user' $LOGadmin_viewable_groupsSQL;"; $rslt=mysql_to_mysqli($stmt, $link); ### LOG INSERTION Admin Log Table ### @@ -21203,7 +21204,7 @@ if ($ADD==3) echo "\n"; echo "\n"; + + echo "\n"; + echo "\n"; echo "\n"; - echo "\n"; + echo "\n"; echo "\n"; diff --git a/agc_2-X/trunk/www/vicidial/help_documentation.txt b/agc_2-X/trunk/www/vicidial/help_documentation.txt index 13ab4f24..b3216087 100644 --- a/agc_2-X/trunk/www/vicidial/help_documentation.txt +++ b/agc_2-X/trunk/www/vicidial/help_documentation.txt @@ -1,4 +1,4 @@ -# version: 20190311013701 +# version: 20190312093901 users-user User ID This field is where you put the users ID number, can be up to 8 digits in length, Must be at least 2 characters in length. users-pass Password This field is where you put the users password. Must be at least 2 characters in length. A medium strength user password will be at least 10 characters in length, and a strong user password will be at least 20 characters in length and have letters as well as at least one number. It is recommended that you use a longer password if possible, stringing together several unrelated words with no spaces, and a number somewhere in the string. The maximum size of a password is 100 characters. users-force_change_password Force Change Password If this option is set to Y then the user will be prompted to change their password the next time they log in to the administration webpage. Default is N. @@ -31,6 +31,7 @@ users-agent_recording_override Agent Recording Override This option will ov users-mute_recordings Mute Recordings Override This setting will override the campaign setting for -Mute Recording Button- for this user only. Default is DISABLED, which will follow the campaign settings. users-agent_shift_enforcement_override Agent Shift Enforcement Override This setting will override whatever the users user group has set for Shift Enforcement. DISABLED will use the user group setting. OFF will not enforce shifts at all. START will only enforce the login time but will not affect an agent that is running over their shift time if they are already logged in. ALL will enforce shift start time and will log an agent out after they run over the end of their shift time. Default is DISABLED. users-agent_call_log_view_override Agent Call Log View Override This setting will override whatever the users user group has set for Agent Call Log View. DISABLED will use the user group setting. N will not allow showing the users call log. Y will allow showing the user call log. Default is DISABLED. +users-hide_call_log_info Campaign Hide Call Log Override Setting this option to anything other than DISABLED will override the campaign setting to hide any call log or call count information when lead information is displayed on the agent screen. Using one of the SHOW options will show the last X number of calls to a lead in the call log section of the lead info view. Default is DISABLED. users-agent_lead_search_override Agent Lead Search Override This setting will override whatever the campaign has set for Agent Lead Search. NOT_ACTIVE will use the campaign setting. ENABLED will allow lead searching and DISABLED will not allow lead searching. Default is NOT_ACTIVE. LIVE_CALL_INBOUND will allow search for a lead while on an inbound call only. LIVE_CALL_INBOUND_AND_MANUAL will allow search for a lead while on an inbound call or while paused. When Lead Search is used on a live inbound call, the lead of the call when it went to the agent will be changed to a status of LSMERG, and the logs for the call will be modified to link to the agent selected lead instead. users-lead_filter_id Lead Filter This option allows you to set a Lead Filter for an individual user. To use this option, the user must be logged in to a campaign that has No Hopper Dialing enabled. Default is EMPTY for disabled. users-user_hide_realtime User Hide in RealTime This setting allows you to hide this user from the Real-Time Report display. Default is 0 for disabled. @@ -222,7 +223,7 @@ campaigns-comments_all_tabs Comments All Tabs Setting this option to ENABLE campaigns-comments_dispo_screen Comments Dispo Screen Setting this option to ENABLED will display the Comments field at the top of the agent disposition screen. If the REPLACE_CALL_NOTES option is selected, then the Comments field will replace the Call Notes field on the disposition screen if Per Call Notes is enabled. Default is DISABLED. campaigns-comments_callback_screen Comments Callback Screen Setting this option to ENABLED will display the Comments field at the top of the callback scheduling screen. If the REPLACE_CB_NOTES option is selected, then the Comments field will replace the Callback Notes field on the callback scheduling screen. Default is DISABLED. campaigns-qc_comment_history QC Comments History Setting this option to AUTO_OPEN will automatically open the QC comments history panel in the agent interface when a call goes to the agent screen that has QC comments. The MINIMIZE options will allow the QC Comment History panel to collapse to the bottom of the screen when you click to hide it instead of it disappearing completely. Default is CLICK. -campaigns-hide_call_log_info Hide Call Log Info Enabling this option will hide any call log or call count information when lead information is displayed on the agent screen. Default is N. +campaigns-hide_call_log_info Hide Call Log Info Enabling this option will hide any call log or call count information when lead information is displayed on the agent screen. Using one of the SHOW options will show the last X number of calls to a lead in the call log section of the lead info view. Default is N. campaigns-agent_lead_search Agent Lead Search Setting this option to ENABLED will allow agents to search for leads and view lead information while paused in the agent interface. Also, if the Agent User Group is allowed to view Call Logs then the agent will be able to view past call notes for any lead that they are viewing information on. Default is DISABLED. LIVE_CALL_INBOUND will allow search for a lead while on an inbound call only. LIVE_CALL_INBOUND_AND_MANUAL will allow search for a lead while on an inbound call or while paused. When Lead Search is used on a live inbound call, the lead of the call when it went to the agent will be changed to a status of LSMERG, and the logs for the call will be modified to link to the agent selected lead instead. campaigns-agent_lead_search_method Agent Lead Search Method If Agent Lead Search is enabled, this setting defines where the agent will be allowed to search for leads. SYSTEM will search the entire system, CAMPAIGNLISTS will search inside all of the active lists within the campaign, CAMPLISTS_ALL will search inside all of the active and inactive lists within the campaign, LIST will search only within the Manual Dial List ID as defined in the campaign. Default is CAMPLISTS_ALL. One of these options with USER_ in front will only search within leads that have the owner field matching the user ID of the agent, the options with GROUP_ in front will only search within leads that have the owner field matching the user group that the user is a member of, the options with TERRITORY_ in front will only search within leads that have the owner field matching the territories that the agent has selected. campaigns-campaign_script Campaign Script This menu allows you to choose the script that will appear on the agents screen for this campaign. Select NONE to show no script for this campaign.
\n"; echo ""; - $stmt="SELECT user_id,user,pass,full_name,user_level,user_group,phone_login,phone_pass,delete_users,delete_user_groups,delete_lists,delete_campaigns,delete_ingroups,delete_remote_agents,load_leads,campaign_detail,ast_admin_access,ast_delete_phones,delete_scripts,modify_leads,hotkeys_active,change_agent_campaign,agent_choose_ingroups,closer_campaigns,scheduled_callbacks,agentonly_callbacks,agentcall_manual,vicidial_recording,vicidial_transfers,delete_filters,alter_agent_interface_options,closer_default_blended,delete_call_times,modify_call_times,modify_users,modify_campaigns,modify_lists,modify_scripts,modify_filters,modify_ingroups,modify_usergroups,modify_remoteagents,modify_servers,view_reports,vicidial_recording_override,alter_custdata_override,qc_enabled,qc_user_level,qc_pass,qc_finish,qc_commit,add_timeclock_log,modify_timeclock_log,delete_timeclock_log,alter_custphone_override,vdc_agent_api_access,modify_inbound_dids,delete_inbound_dids,active,alert_enabled,download_lists,agent_shift_enforcement_override,manager_shift_enforcement_override,shift_override_flag,export_reports,delete_from_dnc,email,user_code,territory,allow_alerts,agent_choose_territories,custom_one,custom_two,custom_three,custom_four,custom_five,voicemail_id,agent_call_log_view_override,callcard_admin,agent_choose_blended,realtime_block_user_info,custom_fields_modify,force_change_password,agent_lead_search_override,modify_shifts,modify_phones,modify_carriers,modify_labels,modify_statuses,modify_voicemail,modify_audiostore,modify_moh,modify_tts,preset_contact_search,modify_contacts,modify_same_user_level,admin_hide_lead_data,admin_hide_phone_data,agentcall_email,modify_email_accounts,failed_login_count,last_login_date,last_ip,alter_admin_interface_options,max_inbound_calls,modify_custom_dialplans,wrapup_seconds_override,modify_languages,selected_language,user_choose_language,ignore_group_on_search,api_list_restrict,api_allowed_functions,lead_filter_id,agentcall_chat,admin_cf_show_hidden,user_hide_realtime,access_recordings,modify_colors,user_nickname,user_new_lead_limit,api_only_user,modify_auto_reports,modify_ip_lists,ignore_ip_list,ready_max_logout,export_gdpr_leads,pause_code_approval,max_hopper_calls,max_hopper_calls_hour,mute_recordings from vicidial_users where user='$user' $LOGadmin_viewable_groupsSQL;"; + $stmt="SELECT user_id,user,pass,full_name,user_level,user_group,phone_login,phone_pass,delete_users,delete_user_groups,delete_lists,delete_campaigns,delete_ingroups,delete_remote_agents,load_leads,campaign_detail,ast_admin_access,ast_delete_phones,delete_scripts,modify_leads,hotkeys_active,change_agent_campaign,agent_choose_ingroups,closer_campaigns,scheduled_callbacks,agentonly_callbacks,agentcall_manual,vicidial_recording,vicidial_transfers,delete_filters,alter_agent_interface_options,closer_default_blended,delete_call_times,modify_call_times,modify_users,modify_campaigns,modify_lists,modify_scripts,modify_filters,modify_ingroups,modify_usergroups,modify_remoteagents,modify_servers,view_reports,vicidial_recording_override,alter_custdata_override,qc_enabled,qc_user_level,qc_pass,qc_finish,qc_commit,add_timeclock_log,modify_timeclock_log,delete_timeclock_log,alter_custphone_override,vdc_agent_api_access,modify_inbound_dids,delete_inbound_dids,active,alert_enabled,download_lists,agent_shift_enforcement_override,manager_shift_enforcement_override,shift_override_flag,export_reports,delete_from_dnc,email,user_code,territory,allow_alerts,agent_choose_territories,custom_one,custom_two,custom_three,custom_four,custom_five,voicemail_id,agent_call_log_view_override,callcard_admin,agent_choose_blended,realtime_block_user_info,custom_fields_modify,force_change_password,agent_lead_search_override,modify_shifts,modify_phones,modify_carriers,modify_labels,modify_statuses,modify_voicemail,modify_audiostore,modify_moh,modify_tts,preset_contact_search,modify_contacts,modify_same_user_level,admin_hide_lead_data,admin_hide_phone_data,agentcall_email,modify_email_accounts,failed_login_count,last_login_date,last_ip,alter_admin_interface_options,max_inbound_calls,modify_custom_dialplans,wrapup_seconds_override,modify_languages,selected_language,user_choose_language,ignore_group_on_search,api_list_restrict,api_allowed_functions,lead_filter_id,agentcall_chat,admin_cf_show_hidden,user_hide_realtime,access_recordings,modify_colors,user_nickname,user_new_lead_limit,api_only_user,modify_auto_reports,modify_ip_lists,ignore_ip_list,ready_max_logout,export_gdpr_leads,pause_code_approval,max_hopper_calls,max_hopper_calls_hour,mute_recordings,hide_call_log_info from vicidial_users where user='$user' $LOGadmin_viewable_groupsSQL;"; $rslt=mysql_to_mysqli($stmt, $link); $row=mysqli_fetch_row($rslt); $user_id = $row[0]; @@ -21335,6 +21336,7 @@ if ($ADD==3) $max_hopper_calls = $row[128]; $max_hopper_calls_hour =$row[129]; $mute_recordings = $row[130]; + $hide_call_log_info = $row[131]; if ( ( ($user_level >= $LOGuser_level) and ($LOGuser_level < 9) ) or ( ($LOGmodify_same_user_level < 1) and ($LOGuser_level > 8) and ($user_level > 8) ) ) { @@ -21504,6 +21506,9 @@ if ($ADD==3) echo "
"._QXZ("Agent Shift Enforcement Override").": $NWB#users-agent_shift_enforcement_override$NWE
"._QXZ("Agent Call Log View Override").": $NWB#users-agent_call_log_view_override$NWE
"._QXZ("Campaign Hide Call Log Override").": $NWB#users-hide_call_log_info$NWE
"._QXZ("Agent Lead Search Override").": $NWB#users-agent_lead_search_override$NWE
"._QXZ("Lead Filter").": "; @@ -23169,7 +23174,7 @@ if ($ADD==31) echo "
"._QXZ("QC Comments History").": $NWB#campaigns-qc_comment_history$NWE
"._QXZ("Hide Call Log Info").": $NWB#campaigns-hide_call_log_info$NWE
"._QXZ("Hide Call Log Info").": $NWB#campaigns-hide_call_log_info$NWE
"._QXZ("Agent Lead Search").": $NWB#campaigns-agent_lead_search$NWE