From ecb97dbd8f83af9a3407e902bba6b3eb663a0664 Mon Sep 17 00:00:00 2001 From: mattf Date: Wed, 18 Mar 2020 15:27:38 +0000 Subject: [PATCH] Added more mobile device-specific reports Reformatted some scripts for mobile devices git-svn-id: svn://192.168.202.10@3202 3d104415-ff17-0410-8863-d5cf3c621b8a --- .../AST_agent_performance_detail_mobile.php | 2192 ++++++++++ .../vicidial/AST_rt_whiteboard_rpt_mobile.php | 140 +- .../www/vicidial/AST_timeonVDADall_mobile.php | 3628 +++++++++++++++++ agc_2-X/trunk/www/vicidial/admin_mobile.php | 172 +- .../vicidial/agent_sales_report_mobile.php | 16 +- .../www/vicidial/realtime_report_mobile.php | 179 +- .../www/vicidial/vicidial_stylesheet.php | 117 +- .../vicidial_whiteboard_functions.php | 16 +- .../vicidial_whiteboard_functions_mobile.php | 692 ++++ 9 files changed, 6918 insertions(+), 234 deletions(-) create mode 100644 agc_2-X/trunk/www/vicidial/AST_agent_performance_detail_mobile.php create mode 100644 agc_2-X/trunk/www/vicidial/AST_timeonVDADall_mobile.php create mode 100644 agc_2-X/trunk/www/vicidial/vicidial_whiteboard_functions_mobile.php diff --git a/agc_2-X/trunk/www/vicidial/AST_agent_performance_detail_mobile.php b/agc_2-X/trunk/www/vicidial/AST_agent_performance_detail_mobile.php new file mode 100644 index 00000000..8b2939f3 --- /dev/null +++ b/agc_2-X/trunk/www/vicidial/AST_agent_performance_detail_mobile.php @@ -0,0 +1,2192 @@ + LICENSE: AGPLv2 +# +# CHANGES +# +# 200318-1122 - First build, based upon AST_agent_performance_detail.php +# + +$startMS = microtime(); + +require("dbconnect_mysqli.php"); +require("functions.php"); + +$PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER']; +$PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW']; +$PHP_SELF=$_SERVER['PHP_SELF']; +if (isset($_GET["query_date"])) {$query_date=$_GET["query_date"];} + elseif (isset($_POST["query_date"])) {$query_date=$_POST["query_date"];} +if (isset($_GET["end_date"])) {$end_date=$_GET["end_date"];} + elseif (isset($_POST["end_date"])) {$end_date=$_POST["end_date"];} +if (isset($_GET["query_time"])) {$query_time=$_GET["query_time"];} + elseif (isset($_POST["query_time"])) {$query_time=$_POST["query_time"];} +if (isset($_GET["end_time"])) {$end_time=$_GET["end_time"];} + elseif (isset($_POST["end_time"])) {$end_time=$_POST["end_time"];} +if (isset($_GET["group"])) {$group=$_GET["group"];} + elseif (isset($_POST["group"])) {$group=$_POST["group"];} +if (isset($_GET["user_group"])) {$user_group=$_GET["user_group"];} + elseif (isset($_POST["user_group"])) {$user_group=$_POST["user_group"];} +if (isset($_GET["users"])) {$users=$_GET["users"];} + elseif (isset($_POST["users"])) {$users=$_POST["users"];} +if (isset($_GET["shift"])) {$shift=$_GET["shift"];} + elseif (isset($_POST["shift"])) {$shift=$_POST["shift"];} +if (isset($_GET["stage"])) {$stage=$_GET["stage"];} + elseif (isset($_POST["stage"])) {$stage=$_POST["stage"];} +if (isset($_GET["DB"])) {$DB=$_GET["DB"];} + elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];} +if (isset($_GET["submit"])) {$submit=$_GET["submit"];} + elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];} +if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];} + elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];} +if (isset($_GET["file_download"])) {$file_download=$_GET["file_download"];} + elseif (isset($_POST["file_download"])) {$file_download=$_POST["file_download"];} +if (isset($_GET["report_display_type"])) {$report_display_type=$_GET["report_display_type"];} + elseif (isset($_POST["report_display_type"])) {$report_display_type=$_POST["report_display_type"];} +if (isset($_GET["live_agents"])) {$live_agents=$_GET["live_agents"];} + elseif (isset($_POST["live_agents"])) {$live_agents=$_POST["live_agents"];} +if (isset($_GET["show_percentages"])) {$show_percentages=$_GET["show_percentages"];} + elseif (isset($_POST["show_percentages"])) {$show_percentages=$_POST["show_percentages"];} +if (isset($_GET["time_in_sec"])) {$time_in_sec=$_GET["time_in_sec"];} + elseif (isset($_POST["time_in_sec"])) {$time_in_sec=$_POST["time_in_sec"];} +if (isset($_GET["breakdown_by_date"])) {$breakdown_by_date=$_GET["breakdown_by_date"];} + elseif (isset($_POST["breakdown_by_date"])) {$breakdown_by_date=$_POST["breakdown_by_date"];} +if (isset($_GET["search_archived_data"])) {$search_archived_data=$_GET["search_archived_data"];} + elseif (isset($_POST["search_archived_data"])) {$search_archived_data=$_POST["search_archived_data"];} +if (isset($_GET["show_defunct_users"])) {$show_defunct_users=$_GET["show_defunct_users"];} + elseif (isset($_POST["show_defunct_users"])) {$show_defunct_users=$_POST["show_defunct_users"];} + +if (strlen($shift)<2) {$shift='--';} +if ($search_archived_data=="checked") {$agent_log_table="vicidial_agent_log_archive";} else {$agent_log_table="vicidial_agent_log";} + +$TIME_HF_agentperfdetail = 'HF'; +$TIME_H_agentperfdetail = 'H'; +$TIME_M_agentperfdetail = 'M'; + +if ($file_download == 1) + { + $TIME_HF_agentperfdetail = 'HF'; + $TIME_H_agentperfdetail = 'HF'; + $TIME_M_agentperfdetail = 'HF'; + } + +if ($time_in_sec) + { + $TIME_HF_agentperfdetail = 'S'; + $TIME_H_agentperfdetail = 'S'; + $TIME_M_agentperfdetail = 'S'; + } + +$report_name = 'Agent Performance Detail'; +$db_source = 'M'; +$JS_text="\n"; +$HTML_head.="\n"; +$HTML_head.="\n"; +require("chart_button.php"); +$HTML_head.="\n"; +$HTML_head.="\n"; +$HTML_head.="\n"; +$HTML_head.= "\n"; + + + +$HTML_head.="\n"; +$HTML_head.=""._QXZ("$report_name")."\n"; + +# require("admin_header.php"); + +$HTML_text.=""; + $max_varname="max_".$Sstatus; + ### BEGIN loop through each stat line ### + $i=0; $status_found=0; + while ($i < $rows_to_print) + { + if ( ($Suser=="$user[$i]") and ($Sstatus=="$status[$i]") ) + { + $Scalls = ($Scalls + $calls[$i]); + $Stalk_sec = ($Stalk_sec + $talk_sec[$i]); + $Spause_sec = ($Spause_sec + $pause_sec[$i]); + $Swait_sec = ($Swait_sec + $wait_sec[$i]); + $Sdispo_sec = ($Sdispo_sec + $dispo_sec[$i]); + $Sdead_sec = ($Sdead_sec + $dead_sec[$i]); + $Scustomer_sec = ($Scustomer_sec + $customer_sec[$i]); + $SstatusTXT = sprintf("%8s", $calls[$i]); + $SstatusesHTML .= " $SstatusTXT |"; + + if ($calls[$i]>$$max_varname) {$$max_varname=$calls[$i];} + $graph_stats[$m][(15+$n)]=($calls[$i]+0); + + $CSVstatuses.=",\"$calls[$i]\""; + + if ($show_percentages) { + $SstatusTXT_pct=sprintf("%8s", sprintf("%0.2f", MathZDC(100*$calls[$i], $userTOTcalls[$Suser]))); + $SstatusesHTML .= " $SstatusTXT_pct % |"; + $CSVstatuses.=",\"$SstatusTXT_pct %\""; + } + + $status_found++; + } + $i++; + } + if ($status_found < 1) + { + $SstatusesHTML .= " 0 |"; + $CSVstatuses.=",\"0\""; + if ($show_percentages) { + $SstatusesHTML .= " 0.00 % |"; + $CSVstatuses.=",\"0.00 %\""; + } + $graph_stats[$m][(15+$n)]=0; + } + ### END loop through each stat line ### + $n++; + } + ### END loop through each status ### + $Stime = ($Stalk_sec + $Spause_sec + $Swait_sec + $Sdispo_sec); + $TOTcalls=($TOTcalls + $Scalls); + $TOTtime=($TOTtime + $Stime); + $TOTtotTALK=($TOTtotTALK + $Stalk_sec); + $TOTtotWAIT=($TOTtotWAIT + $Swait_sec); + $TOTtotPAUSE=($TOTtotPAUSE + $Spause_sec); + $TOTtotDISPO=($TOTtotDISPO + $Sdispo_sec); + $TOTtotDEAD=($TOTtotDEAD + $Sdead_sec); + $TOTtotCUSTOMER=($TOTtotCUSTOMER + $Scustomer_sec); + $Stime = ($Stalk_sec + $Spause_sec + $Swait_sec + $Sdispo_sec); + + $Stalk_avg = MathZDC($Stalk_sec, $Scalls); + $Spause_avg = MathZDC($Spause_sec, $Scalls); + $Swait_avg = MathZDC($Swait_sec, $Scalls); + $Sdispo_avg = MathZDC($Sdispo_sec, $Scalls); + $Sdead_avg = MathZDC($Sdead_sec, $Scalls); + $Scustomer_avg = MathZDC($Scustomer_sec, $Scalls); + + $RAWuser = $Suser; + $RAWcalls = $Scalls; + $Scalls = sprintf("%6s", $Scalls); + $Sfull_nameRAW = $Sfull_name; + $SuserRAW = $Suser; + + if ($non_latin < 1) + { + $Scall_date= sprintf("%-10s", " "); + $Sfull_name= sprintf("%-15s", $Sfull_name); + while(strlen($Sfull_name)>15) {$Sfull_name = substr("$Sfull_name", 0, -1);} + $Suser_group= sprintf("%-20s", $Suser_group); + while(strlen($Suser_group)>20) {$Suser_group = substr("$Suser_group", 0, -1);} + $Slast_user_group= sprintf("%-20s", $Slast_user_group); + while(strlen($Slast_user_group)>20) {$Slast_user_group = substr("$Slast_user_group", 0, -1);} + $Suser = sprintf("%-8s", $Suser); + while(strlen($Suser)>8) {$Suser = substr("$Suser", 0, -1);} + } + else + { + $Scall_date= sprintf("%-10s", " "); + $Sfull_name= sprintf("%-45s", $Sfull_name); + while(mb_strlen($Sfull_name,'utf-8')>15) {$Sfull_name = mb_substr("$Sfull_name", 0, -1,'utf-8');} + $Suser_group= sprintf("%-60s", $Suser_group); + while(mb_strlen($Suser_group,'utf-8')>20) {$Suser_group = mb_substr("$Suser_group", 0, -1,'utf-8');} + $Slast_user_group= sprintf("%-60s", $Slast_user_group); + while(mb_strlen($Slast_user_group,'utf-8')>20) {$Slast_user_group = mb_substr("$Slast_user_group", 0, -1,'utf-8');} + $Suser = sprintf("%-24s", $Suser); + while(mb_strlen($Suser,'utf-8')>8) {$Suser = mb_substr("$Suser", 0, -1,'utf-8');} + } + + if (trim($Scalls)>$max_calls) {$max_calls=trim($Scalls);} + if (trim($Stime)>$max_time) {$max_time=trim($Stime);} + if (trim($Spause_sec)>$max_pause) {$max_pause=trim($Spause_sec);} + if (trim($Spause_avg)>$max_pauseavg) {$max_pauseavg=trim($Spause_avg);} + if (trim($Swait_sec)>$max_wait) {$max_wait=trim($Swait_sec);} + if (trim($Swait_avg)>$max_waitavg) {$max_waitavg=trim($Swait_avg);} + if (trim($Stalk_sec)>$max_talk) {$max_talk=trim($Stalk_sec);} + if (trim($Stalk_avg)>$max_talkavg) {$max_talkavg=trim($Stalk_avg);} + if (trim($Sdispo_sec)>$max_dispo) {$max_dispo=trim($Sdispo_sec);} + if (trim($Sdispo_avg)>$max_dispoavg) {$max_dispoavg=trim($Sdispo_avg);} + if (trim($Sdead_sec)>$max_dead) {$max_dead=trim($Sdead_sec);} + if (trim($Sdead_avg)>$max_deadavg) {$max_deadavg=trim($Sdead_avg);} + if (trim($Scustomer_sec)>$max_customer) {$max_customer=trim($Scustomer_sec);} + if (trim($Scustomer_avg)>$max_customeravg) {$max_customeravg=trim($Scustomer_avg);} + $graph_stats[$m][0]=trim($Sfull_name)." - ".trim($Suser); + $graph_stats[$m][1]=trim($Scalls); + $graph_stats[$m][2]=trim($Stime); + $graph_stats[$m][3]=trim($Spause_sec); + $graph_stats[$m][4]=trim($Spause_avg); + $graph_stats[$m][5]=trim($Swait_sec); + $graph_stats[$m][6]=trim($Swait_avg); + $graph_stats[$m][7]=trim($Stalk_sec); + $graph_stats[$m][8]=trim($Stalk_avg); + $graph_stats[$m][9]=trim($Sdispo_sec); + $graph_stats[$m][10]=trim($Sdispo_avg); + $graph_stats[$m][11]=trim($Sdead_sec); + $graph_stats[$m][12]=trim($Sdead_avg); + $graph_stats[$m][13]=trim($Scustomer_sec); + $graph_stats[$m][14]=trim($Scustomer_avg); + + + $pfUSERtime_MS = sec_convert($Stime,$TIME_H_agentperfdetail); + $pfUSERtotTALK_MS = sec_convert($Stalk_sec,$TIME_H_agentperfdetail); + $pfUSERtotTALK_MS_pct = sprintf("%0.2f", MathZDC(100*$Stalk_sec, $Stime)); + $pfUSERavgTALK_MS = sec_convert($Stalk_avg,$TIME_M_agentperfdetail); + $USERtotPAUSE_MS = sec_convert($Spause_sec,$TIME_H_agentperfdetail); + $pfUSERtotPAUSE_MS_pct = sprintf("%0.2f", MathZDC(100*$Spause_sec, $Stime)); + $USERavgPAUSE_MS = sec_convert($Spause_avg,$TIME_M_agentperfdetail); + $USERtotWAIT_MS = sec_convert($Swait_sec,$TIME_H_agentperfdetail); + $pfUSERtotWAIT_MS_pct = sprintf("%0.2f", MathZDC(100*$Swait_sec, $Stime)); + $USERavgWAIT_MS = sec_convert($Swait_avg,$TIME_M_agentperfdetail); + $USERtotDISPO_MS = sec_convert($Sdispo_sec,$TIME_H_agentperfdetail); + $pfUSERtotDISPO_MS_pct = sprintf("%0.2f", MathZDC(100*$Sdispo_sec, $Stime)); + $USERavgDISPO_MS = sec_convert($Sdispo_avg,$TIME_M_agentperfdetail); + $USERtotDEAD_MS = sec_convert($Sdead_sec,$TIME_H_agentperfdetail); + $pfUSERtotDEAD_MS_pct = sprintf("%0.2f", MathZDC(100*$Sdead_sec, $Stime)); + $USERavgDEAD_MS = sec_convert($Sdead_avg,$TIME_M_agentperfdetail); + $USERtotCUSTOMER_MS = sec_convert($Scustomer_sec,$TIME_H_agentperfdetail); + $pfUSERtotCUSTOMER_MS_pct = sprintf("%0.2f", MathZDC(100*$Scustomer_sec, $Stime)); + $USERavgCUSTOMER_MS = sec_convert($Scustomer_avg,$TIME_M_agentperfdetail); + + $pfUSERtime_MS = sprintf("%9s", $pfUSERtime_MS); + $pfUSERtotTALK_MS = sprintf("%8s", $pfUSERtotTALK_MS); + $pfUSERtotTALK_MS_pct = sprintf("%8s", $pfUSERtotTALK_MS_pct); + $pfUSERavgTALK_MS = sprintf("%6s", $pfUSERavgTALK_MS); + $pfUSERtotPAUSE_MS = sprintf("%8s", $USERtotPAUSE_MS); + $pfUSERtotPAUSE_MS_pct = sprintf("%8s", $pfUSERtotPAUSE_MS_pct); + $pfUSERavgPAUSE_MS = sprintf("%6s", $USERavgPAUSE_MS); + $pfUSERtotWAIT_MS = sprintf("%8s", $USERtotWAIT_MS); + $pfUSERtotWAIT_MS_pct = sprintf("%8s", $pfUSERtotWAIT_MS_pct); + $pfUSERavgWAIT_MS = sprintf("%6s", $USERavgWAIT_MS); + $pfUSERtotDISPO_MS = sprintf("%8s", $USERtotDISPO_MS); + $pfUSERtotDISPO_MS_pct = sprintf("%8s", $pfUSERtotDISPO_MS_pct); + $pfUSERavgDISPO_MS = sprintf("%6s", $USERavgDISPO_MS); + $pfUSERtotDEAD_MS = sprintf("%8s", $USERtotDEAD_MS); + $pfUSERtotDEAD_MS_pct = sprintf("%8s", $pfUSERtotDEAD_MS_pct); + $pfUSERavgDEAD_MS = sprintf("%6s", $USERavgDEAD_MS); + $pfUSERtotCUSTOMER_MS = sprintf("%8s", $USERtotCUSTOMER_MS); + $pfUSERtotCUSTOMER_MS_pct = sprintf("%8s", $pfUSERtotCUSTOMER_MS_pct); + $pfUSERavgCUSTOMER_MS = sprintf("%6s", $USERavgCUSTOMER_MS); + $PAUSEtotal[$m] = $pfUSERtotPAUSE_MS; + + if ($show_percentages) { + $Toutput = "| $Sfull_name | $Suser | $Suser_group | $Slast_user_group$BBD_filler | $Scalls | $pfUSERtime_MS | $pfUSERtotPAUSE_MS | $pfUSERtotPAUSE_MS_pct % | $pfUSERavgPAUSE_MS | $pfUSERtotWAIT_MS | $pfUSERtotWAIT_MS_pct % | $pfUSERavgWAIT_MS | $pfUSERtotTALK_MS | $pfUSERtotTALK_MS_pct % | $pfUSERavgTALK_MS | $pfUSERtotDISPO_MS | $pfUSERtotDISPO_MS_pct % | $pfUSERavgDISPO_MS | $pfUSERtotDEAD_MS | $pfUSERtotDEAD_MS_pct % | $pfUSERavgDEAD_MS | $pfUSERtotCUSTOMER_MS | $pfUSERtotCUSTOMER_MS_pct % | $pfUSERavgCUSTOMER_MS |$SstatusesHTML\n"; + } else { + $Toutput = "| $Sfull_name | $Suser | $Suser_group | $Slast_user_group$BBD_filler | $Scalls | $pfUSERtime_MS | $pfUSERtotPAUSE_MS | $pfUSERavgPAUSE_MS | $pfUSERtotWAIT_MS | $pfUSERavgWAIT_MS | $pfUSERtotTALK_MS | $pfUSERavgTALK_MS | $pfUSERtotDISPO_MS | $pfUSERavgDISPO_MS | $pfUSERtotDEAD_MS | $pfUSERavgDEAD_MS | $pfUSERtotCUSTOMER_MS | $pfUSERavgCUSTOMER_MS |$SstatusesHTML\n"; + } + + $Toutput.=$Toutput_sub; + + $CSV_lines.="\"$Sfull_nameRAW\","; + if ($show_percentages) { + $CSV_lines.=preg_replace('/\s/', '', "\"$SuserRAW\",\"$Suser_group\",\"$Slast_user_group$BBD_csv_filler\",\"$Scalls\",\"$pfUSERtime_MS\",\"$pfUSERtotPAUSE_MS\",\"$pfUSERtotPAUSE_MS_pct\",\"$pfUSERavgPAUSE_MS\",\"$pfUSERtotWAIT_MS\",\"$pfUSERtotWAIT_MS_pct\",\"$pfUSERavgWAIT_MS\",\"$pfUSERtotTALK_MS\",\"$pfUSERtotTALK_MS_pct\",\"$pfUSERavgTALK_MS\",\"$pfUSERtotDISPO_MS\",\"$pfUSERtotDISPO_MS_pct\",\"$pfUSERavgDISPO_MS\",\"$pfUSERtotDEAD_MS\",\"$pfUSERtotDEAD_MS_pct\",\"$pfUSERavgDEAD_MS\",\"$pfUSERtotCUSTOMER_MS\",\"$pfUSERtotCUSTOMER_MS_pct\",\"$pfUSERavgCUSTOMER_MS\"$CSVstatuses"); + } else { + $CSV_lines.=preg_replace('/\s/', '', "\"$SuserRAW\",\"$Suser_group\",\"$Slast_user_group$BBD_csv_filler\",\"$Scalls\",\"$pfUSERtime_MS\",\"$pfUSERtotPAUSE_MS\",\"$pfUSERavgPAUSE_MS\",\"$pfUSERtotWAIT_MS\",\"$pfUSERavgWAIT_MS\",\"$pfUSERtotTALK_MS\",\"$pfUSERavgTALK_MS\",\"$pfUSERtotDISPO_MS\",\"$pfUSERavgDISPO_MS\",\"$pfUSERtotDEAD_MS\",\"$pfUSERavgDEAD_MS\",\"$pfUSERtotCUSTOMER_MS\",\"$pfUSERavgCUSTOMER_MS\"$CSVstatuses"); + } + $CSV_lines.="\n"; + $CSV_lines.=$CSV_lines_sub; + + + $TOPsorted_output[$m] = $Toutput; + + if ($stage == 'ID') + {$TOPsort[$m] = '' . sprintf("%08s", $RAWuser) . '-----' . $m . '-----' . sprintf("%020s", $RAWuser);} + if ($stage == 'LEADS') + {$TOPsort[$m] = '' . sprintf("%08s", $RAWcalls) . '-----' . $m . '-----' . sprintf("%020s", $RAWuser);} + if ($stage == 'TIME') + {$TOPsort[$m] = '' . sprintf("%08s", $Stime) . '-----' . $m . '-----' . sprintf("%020s", $RAWuser);} + if (!preg_match('/ID|TIME|LEADS/',$stage)) + {$ASCII_text.="$Toutput";} + + $m++; + } +### END loop through each user ### + + + +### BEGIN sort through output to display properly ### +if (preg_match('/ID|TIME|LEADS/',$stage)) + { + if (preg_match('/ID/',$stage)) + {sort($TOPsort, SORT_NUMERIC);} + if (preg_match('/TIME|LEADS/',$stage)) + {rsort($TOPsort, SORT_NUMERIC);} + + $m=0; + while ($m < $k) + { + $sort_split = explode("-----",$TOPsort[$m]); + $i = $sort_split[1]; + $sort_order[$m] = "$i"; + $ASCII_text.="$TOPsorted_output[$i]"; + $m++; + } + } +### END sort through output to display properly ### + + + +###### LAST LINE FORMATTING ########## +### BEGIN loop through each status ### +$SUMstatusesHTML=''; +$CSVSUMstatuses=''; +$n=0; +while ($n < $j) + { + $Scalls=0; + $Sstatus=$statusesARY[$n]; + $SUMstatusTXT=''; + $total_var=$Sstatus."_total"; + ### BEGIN loop through each stat line ### + $i=0; $status_found=0; + while ($i < $rows_to_print) + { + if ($Sstatus=="$status[$i]") + { + $Scalls = ($Scalls + $calls[$i]); + $status_found++; + } + $i++; + } + ### END loop through each stat line ### + if ($status_found < 1) + { + $SUMstatusesHTML .= " 0 |"; + if ($show_percentages) { + $SUMstatusesHTML .= " 0.00 % |"; + $CSVSUMstatuses.=",\"0.00 %\""; + } + $$total_var=0; + } + else + { + $SUMstatusTXT = sprintf("%8s", $Scalls); + $SUMstatusesHTML .= " $SUMstatusTXT |"; + $CSVSUMstatuses.=",\"$Scalls\""; + if ($show_percentages) { + $SstatusTXT_pct=sprintf("%8s", sprintf("%0.2f", MathZDC(100*$Scalls,$TOTcalls))); + $SUMstatusesHTML .= " $SstatusTXT_pct % |"; + $CSVSUMstatuses.=",\"$SstatusTXT_pct %\""; + } + $$total_var=$Scalls; + } + $n++; + } +### END loop through each status ### + +$TOTcalls = sprintf("%7s", $TOTcalls); +$TOT_AGENTS = sprintf("%-4s", $m); + +$TOTavgTALK = MathZDC($TOTtotTALK, $TOTcalls); +$TOTavgDISPO = MathZDC($TOTtotDISPO, $TOTcalls); +$TOTavgDEAD = MathZDC($TOTtotDEAD, $TOTcalls); +$TOTavgPAUSE = MathZDC($TOTtotPAUSE, $TOTcalls); +$TOTavgWAIT = MathZDC($TOTtotWAIT, $TOTcalls); +$TOTavgCUSTOMER = MathZDC($TOTtotCUSTOMER, $TOTcalls); + +$TOTtime_MS = sec_convert($TOTtime,$TIME_H_agentperfdetail); +$TOTtotTALK_MS = sec_convert($TOTtotTALK,$TIME_H_agentperfdetail); +$TOTtotDISPO_MS = sec_convert($TOTtotDISPO,$TIME_H_agentperfdetail); +$TOTtotDEAD_MS = sec_convert($TOTtotDEAD,$TIME_H_agentperfdetail); +$TOTtotPAUSE_MS = sec_convert($TOTtotPAUSE,$TIME_H_agentperfdetail); +$TOTtotWAIT_MS = sec_convert($TOTtotWAIT,$TIME_H_agentperfdetail); +$TOTtotCUSTOMER_MS = sec_convert($TOTtotCUSTOMER,$TIME_H_agentperfdetail); +$TOTtotTALK_MS_pct = sprintf("%0.2f", MathZDC(100*$TOTtotTALK, $TOTtime)); +$TOTtotDISPO_MS_pct = sprintf("%0.2f", MathZDC(100*$TOTtotDISPO, $TOTtime)); +$TOTtotDEAD_MS_pct = sprintf("%0.2f", MathZDC(100*$TOTtotDEAD, $TOTtime)); +$TOTtotPAUSE_MS_pct = sprintf("%0.2f", MathZDC(100*$TOTtotPAUSE, $TOTtime)); +$TOTtotWAIT_MS_pct = sprintf("%0.2f", MathZDC(100*$TOTtotWAIT, $TOTtime)); +$TOTtotCUSTOMER_MS_pct =sprintf("%0.2f", MathZDC(100*$TOTtotCUSTOMER, $TOTtime)); +$TOTavgTALK_MS = sec_convert($TOTavgTALK,$TIME_M_agentperfdetail); +$TOTavgDISPO_MS = sec_convert($TOTavgDISPO,$TIME_M_agentperfdetail); +$TOTavgDEAD_MS = sec_convert($TOTavgDEAD,$TIME_M_agentperfdetail); +$TOTavgPAUSE_MS = sec_convert($TOTavgPAUSE,$TIME_M_agentperfdetail); +$TOTavgWAIT_MS = sec_convert($TOTavgWAIT,$TIME_M_agentperfdetail); +$TOTavgCUSTOMER_MS = sec_convert($TOTavgCUSTOMER,$TIME_M_agentperfdetail); + +$TOTtime_MS = sprintf("%10s", $TOTtime_MS); +$TOTtotTALK_MS = sprintf("%10s", $TOTtotTALK_MS); +$TOTtotDISPO_MS = sprintf("%10s", $TOTtotDISPO_MS); +$TOTtotDEAD_MS = sprintf("%10s", $TOTtotDEAD_MS); +$TOTtotPAUSE_MS = sprintf("%10s", $TOTtotPAUSE_MS); +$TOTtotWAIT_MS = sprintf("%10s", $TOTtotWAIT_MS); +$TOTtotCUSTOMER_MS = sprintf("%10s", $TOTtotCUSTOMER_MS); +$TOTtotTALK_MS_pct = sprintf("%8s", $TOTtotTALK_MS_pct); +$TOTtotDISPO_MS_pct = sprintf("%8s", $TOTtotDISPO_MS_pct); +$TOTtotDEAD_MS_pct = sprintf("%8s", $TOTtotDEAD_MS_pct); +$TOTtotPAUSE_MS_pct = sprintf("%8s", $TOTtotPAUSE_MS_pct); +$TOTtotWAIT_MS_pct = sprintf("%8s", $TOTtotWAIT_MS_pct); +$TOTtotCUSTOMER_MS_pct = sprintf("%8s", $TOTtotCUSTOMER_MS_pct); +$TOTavgTALK_MS = sprintf("%6s", $TOTavgTALK_MS); +$TOTavgDISPO_MS = sprintf("%6s", $TOTavgDISPO_MS); +$TOTavgDEAD_MS = sprintf("%6s", $TOTavgDEAD_MS); +$TOTavgPAUSE_MS = sprintf("%6s", $TOTavgPAUSE_MS); +$TOTavgWAIT_MS = sprintf("%6s", $TOTavgWAIT_MS); +$TOTavgCUSTOMER_MS = sprintf("%6s", $TOTavgCUSTOMER_MS); + +if ($file_download == 0 || !$file_download) + { + while(strlen($TOTtime_MS)>10) {$TOTtime_MS = substr("$TOTtime_MS", 0, -1);} + while(strlen($TOTtotTALK_MS)>10) {$TOTtotTALK_MS = substr("$TOTtotTALK_MS", 0, -1);} + while(strlen($TOTtotDISPO_MS)>10) {$TOTtotDISPO_MS = substr("$TOTtotDISPO_MS", 0, -1);} + while(strlen($TOTtotDEAD_MS)>10) {$TOTtotDEAD_MS = substr("$TOTtotDEAD_MS", 0, -1);} + while(strlen($TOTtotPAUSE_MS)>10) {$TOTtotPAUSE_MS = substr("$TOTtotPAUSE_MS", 0, -1);} + while(strlen($TOTtotWAIT_MS)>10) {$TOTtotWAIT_MS = substr("$TOTtotWAIT_MS", 0, -1);} + while(strlen($TOTtotCUSTOMER_MS)>10) {$TOTtotCUSTOMER_MS = substr("$TOTtotCUSTOMER_MS", 0, -1);} + while(strlen($TOTavgTALK_MS)>6) {$TOTavgTALK_MS = substr("$TOTavgTALK_MS", 0, -1);} + while(strlen($TOTavgDISPO_MS)>6) {$TOTavgDISPO_MS = substr("$TOTavgDISPO_MS", 0, -1);} + while(strlen($TOTavgDEAD_MS)>6) {$TOTavgDEAD_MS = substr("$TOTavgDEAD_MS", 0, -1);} + while(strlen($TOTavgPAUSE_MS)>6) {$TOTavgPAUSE_MS = substr("$TOTavgPAUSE_MS", 0, -1);} + while(strlen($TOTavgWAIT_MS)>6) {$TOTavgWAIT_MS = substr("$TOTavgWAIT_MS", 0, -1);} + while(strlen($TOTavgCUSTOMER_MS)>6) {$TOTavgCUSTOMER_MS = substr("$TOTavgCUSTOMER_MS", 0, -1);} + } + +if ($show_percentages) { + if (!$breakdown_by_date) # Prevent additional line from being printed - has to be here, won't work above in if-breakdown-by-date loop when results are sorted + { + $ASCII_text.="+-----------------+----------+----------------------+----------------------+".$BBD_header."--------+-----------+----------+------------+--------+----------+------------+--------+----------+------------+--------+----------+------------+--------+----------+------------+--------+----------+------------+--------+$statusesHEAD\n"; + } + $ASCII_text.="| "._QXZ("TOTALS",33)." "._QXZ("AGENTS",32,"r").":$TOT_AGENTS$BBD_filler | $TOTcalls| $TOTtime_MS|$TOTtotPAUSE_MS| $TOTtotPAUSE_MS_pct % | $TOTavgPAUSE_MS |$TOTtotWAIT_MS| $TOTtotWAIT_MS_pct % | $TOTavgWAIT_MS |$TOTtotTALK_MS| $TOTtotTALK_MS_pct % | $TOTavgTALK_MS |$TOTtotDISPO_MS| $TOTtotDISPO_MS_pct % | $TOTavgDISPO_MS |$TOTtotDEAD_MS| $TOTtotDEAD_MS_pct % | $TOTavgDEAD_MS |$TOTtotCUSTOMER_MS| $TOTtotCUSTOMER_MS_pct % | $TOTavgCUSTOMER_MS |$SUMstatusesHTML\n"; + $ASCII_text.="+-----------------+----------+----------------------+----------------------+".$BBD_header."--------+-----------+----------+------------+--------+----------+------------+--------+----------+------------+--------+----------+------------+--------+----------+------------+--------+----------+------------+--------+$statusesHEAD\n"; +} else { + if (!$breakdown_by_date) # Prevent additional line from being printed - has to be here, won't work above in if-breakdown-by-date loop when results are sorted + { + $ASCII_text.="+-----------------+----------+----------------------+----------------------+".$BBD_header."--------+-----------+----------+--------+----------+--------+----------+--------+----------+--------+----------+--------+----------+--------+$statusesHEAD\n"; + } + $ASCII_text.="| "._QXZ("TOTALS",33)." "._QXZ("AGENTS",32,"r").":$TOT_AGENTS$BBD_filler | $TOTcalls| $TOTtime_MS|$TOTtotPAUSE_MS| $TOTavgPAUSE_MS |$TOTtotWAIT_MS| $TOTavgWAIT_MS |$TOTtotTALK_MS| $TOTavgTALK_MS |$TOTtotDISPO_MS| $TOTavgDISPO_MS |$TOTtotDEAD_MS| $TOTavgDEAD_MS |$TOTtotCUSTOMER_MS| $TOTavgCUSTOMER_MS |$SUMstatusesHTML\n"; + $ASCII_text.="+-----------------+----------+----------------------+----------------------+".$BBD_header."--------+-----------+----------+--------+----------+--------+----------+--------+----------+--------+----------+--------+----------+--------+$statusesHEAD\n"; +} + +# USE THIS FOR COMBINED graphs, use pipe-delimited array elements, dataset_name|index|link_name|graph_override +# You have to hard code the graph name in where it is overridden and mind the data indices. No other way to do it. +$multigraph_text=""; +$graph_id++; +$graph_array=array("APD_CALLSdata|1|CALLS|integer|", "APD_TIMEdata|2|TIME|time|", "APD_PAUSEdata|3|PAUSE|time|", "APD_PAUSEdata|4|PAUSE AVG|time|", "APD_WAITdata|5|WAIT|time|", "APD_WAITdata|6|WAIT AVG|time|", "APD_TALKdata|7|TALK|time|", "APD_TALKdata|8|TALK AVG|time|", "APD_DISPOdata|9|DISPO|time|", "APD_DISPOdata|10|DISPO AVG|time|", "APD_DEADdata|11|DEAD|time|", "APD_DEADdata|12|DEAD AVG|time|", "APD_CUSTdata|13|CUST|time|", "APD_CUSTdata|14|CUST AVG|time|"); + +for ($e=0; $e"._QXZ("TOTAL")." - ".sec_convert($current_graph_total, 'H')." \n"; + $chart_options="options: {tooltips: {callbacks: {label: function(tooltipItem, data) {var value = Math.round(data.datasets[0].data[tooltipItem.index]); return value.toHHMMSS();}}}, legend: { display: false }},"; + break; + case "percent": + $graph_totals_array[$q]=""; + $chart_options="options: {tooltips: {callbacks: {label: function(tooltipItem, data) {var value = data.datasets[0].data[tooltipItem.index]; return value + '%';}}}, legend: { display: false }},"; + break; + default: + $graph_totals_array[$q]=" \n"; + $chart_options="options: { legend: { display: false }},"; + break; + } + + $datasets.=$data; + $datasets.=$graphConstantsA.$graphConstantsB.$graphConstantsC.$graphConstants; # SEE TOP OF SCRIPT + $datasets.="\t\t\t}\n"; + $datasets.="\t\t]\n"; + $datasets.="\t}\n"; + + $JS_text.=$labels.$datasets; + # $JS_text.="}\n"; + # $JS_text.="prepChart('$default_graph', $graph_id, $q, $dataset_name);\n"; + $JS_text.="var main_ctx = document.getElementById(\"CanvasID".$graph_id."_".$q."\");\n"; + $JS_text.="var GraphID".$graph_id."_".$q." = new Chart(main_ctx, {type: '$default_graph', $chart_options data: $dataset_name});\n"; + +} + + +$graph_count=count($graph_array); +$graph_title=_QXZ("CALL STATS BREAKDOWN: (Statistics related to handling of calls only)"); +include("graphcanvas.inc"); +$HTML_head.=$HTML_graph_head; +$GRAPH.=$graphCanvas; + +$GRAPH_text.=$JS_text.$GRAPH.$GRAPH2.$GRAPH3; + +if ($show_percentages) { + $CSV_total=preg_replace('/\s/', '', "\"\",\"\",\""._QXZ("TOTALS")."\",\""._QXZ("AGENTS").":$TOT_AGENTS\",\"$TOTcalls\",\"$TOTtime_MS\",\"$TOTtotPAUSE_MS\",\"$TOTtotPAUSE_MS_pct %\",\"$TOTavgPAUSE_MS\",\"$TOTtotWAIT_MS\",\"$TOTtotWAIT_MS_pct %\",\"$TOTavgWAIT_MS\",\"$TOTtotTALK_MS\",\"$TOTtotTALK_MS_pct %\",\"$TOTavgTALK_MS\",\"$TOTtotDISPO_MS\",\"$TOTtotDISPO_MS_pct %\",\"$TOTavgDISPO_MS\",\"$TOTtotDEAD_MS\",\"$TOTtotDEAD_MS_pct %\",\"$TOTavgDEAD_MS\",\"$TOTtotCUSTOMER_MS\",\"$TOTtotCUSTOMER_MS_pct %\",\"$TOTavgCUSTOMER_MS\"$CSVSUMstatuses\n\n"); +} else { + $CSV_total=preg_replace('/\s/', '', "\"\",\"\",\""._QXZ("TOTALS")."\",\""._QXZ("AGENTS").":$TOT_AGENTS\",\"$TOTcalls\",\"$TOTtime_MS\",\"$TOTtotPAUSE_MS\",\"$TOTavgPAUSE_MS\",\"$TOTtotWAIT_MS\",\"$TOTavgWAIT_MS\",\"$TOTtotTALK_MS\",\"$TOTavgTALK_MS\",\"$TOTtotDISPO_MS\",\"$TOTavgDISPO_MS\",\"$TOTtotDEAD_MS\",\"$TOTavgDEAD_MS\",\"$TOTtotCUSTOMER_MS\",\"$TOTavgCUSTOMER_MS\"$CSVSUMstatuses\n\n"); +} + +$FILE_TIME = date("Ymd-His"); +$CSVfilename = "AGENT_PERFORMACE_DETAIL$US$FILE_TIME.csv"; + +if ($file_download == 1) + { + // We'll be outputting a TXT file + header('Content-type: application/octet-stream'); + + // It will be called LIST_101_20090209-121212.txt + header("Content-Disposition: attachment; filename=\"$CSVfilename\""); + header('Expires: 0'); + header('Cache-Control: must-revalidate, post-check=0, pre-check=0'); + header('Pragma: public'); + ob_clean(); + flush(); + + echo "$CSV_header$CSV_lines$CSV_total"; + + if ($db_source == 'S') + { + mysqli_close($link); + $use_slave_server=0; + $db_source = 'M'; + require("dbconnect_mysqli.php"); + } + + $endMS = microtime(); + $startMSary = explode(" ",$startMS); + $endMSary = explode(" ",$endMS); + $runS = ($endMSary[0] - $startMSary[0]); + $runM = ($endMSary[1] - $startMSary[1]); + $TOTALrun = ($runS + $runM); + + $stmt="UPDATE vicidial_report_log set run_time='$TOTALrun' where report_log_id='$report_log_id';"; + if ($DB) {echo "|$stmt|\n";} + $rslt=mysql_to_mysqli($stmt, $link); + + exit; + } + +#$CSV_report=fopen($CSVfilename, "w"); +#fwrite($CSV_report, $CSV_header); +#fwrite($CSV_report, $CSV_lines); +#fwrite($CSV_report, $CSV_total); +#fclose($CSV_report); + +$ASCII_text.="\n\n"; + + + +if ($file_download == 2) + { + $TIME_HF_agentperfdetail = 'HF'; + $TIME_H_agentperfdetail = 'HF'; + $TIME_M_agentperfdetail = 'HF'; + } +if ($time_in_sec) + { + $TIME_HF_agentperfdetail = 'S'; + $TIME_H_agentperfdetail = 'S'; + $TIME_M_agentperfdetail = 'S'; + } + +$sub_statuses='-'; +$sub_statusesTXT=''; +$sub_statusesHEAD=''; +$sub_statusesHTML=''; +$CSV_statuses=''; +$sub_statusesARY=$MT; +$j=0; +$PCusers='-'; +$PCusersARY=$MT; +$PCuser_namesARY=$MT; +$k=0; + +$graph_stats=array(); +$max_total=1; +$max_nonpause=1; +$max_pause=1; + +$sub_status_stmt="SELECT distinct if(sub_status is null, '*', sub_status) as all_subs from ".$agent_log_table." where event_time <= '$query_date_END' and event_time >= '$query_date_BEGIN' and pause_sec >= 0 and pause_sec < 65000 $group_SQL $user_agent_log_SQL order by all_subs asc limit 10000000;"; + if ($DB) {$ASCII_text.="$sub_status_stmt\n";} +$sub_status_rslt=mysql_to_mysqli($sub_status_stmt, $link); +$subs_to_print=0; +$q=0; +while($ss_row=mysqli_fetch_row($sub_status_rslt)) { + $current_ss=$ss_row[0]; + # FOR NULL SUB STATUSES + if ($current_ss=="*") {$sub_status_clause="and sub_status is null";} else {$sub_status_clause="and sub_status='$current_ss'";} + + if ($show_defunct_users=="checked") + { + $stmt="SELECT '' as full_name,user,sum(pause_sec),sub_status,sum(wait_sec + talk_sec + dispo_sec), '' as user_group from ".$agent_log_table." where event_time <= '$query_date_END' and event_time >= '$query_date_BEGIN' $sub_status_clause and pause_sec<65000 $live_user_SQL $group_SQL $user_group_agent_log_SQL $user_SQL group by user,full_name,sub_status order by user,full_name,sub_status desc limit 100000;"; + } + else + { + $stmt="SELECT full_name,vicidial_users.user,sum(pause_sec),sub_status,sum(wait_sec + talk_sec + dispo_sec), vicidial_users.user_group from vicidial_users,".$agent_log_table." where event_time <= '$query_date_END' and event_time >= '$query_date_BEGIN' $sub_status_clause and vicidial_users.user=".$agent_log_table.".user and pause_sec<65000 $live_user_SQLvu $group_SQL $user_group_SQL $user_SQL group by user,full_name,sub_status order by user,full_name,sub_status desc limit 100000;"; + } + $rslt=mysql_to_mysqli($stmt, $link); + if ($DB) {$ASCII_text.="$stmt\n";} + # $subs_to_print = mysqli_num_rows($rslt); + $sub_subs_to_print = mysqli_num_rows($rslt); + $subs_to_print+=$sub_subs_to_print; + $i=0; + while ($i < $sub_subs_to_print) + { + $row=mysqli_fetch_row($rslt); + + if ($show_defunct_users=="checked") + { + $defunct_user_stmt="SELECT full_name,user_group from vicidial_users where user='$row[1]'"; + $defunct_user_rslt=mysql_to_mysqli($defunct_user_stmt, $link); + if (mysqli_num_rows($defunct_user_rslt)>0) + { + $defunct_user_row=mysqli_fetch_row($defunct_user_rslt); + $PCfull_name_val=$defunct_user_row[0]; + $PCuser_group_val=$defunct_user_row[1]; + } + else + { + $PCfull_name_val=$row[1]; + $PCuser_group_val="**NONE**"; + } + } + else + { + $PCfull_name_val=$row[0]; + $PCuser_group_val=$row[5]; + } + + + $PCfull_name[$q] = $PCfull_name_val; + $PCuser[$q] = $row[1]; + $PCpause_sec[$q] = $row[2]; + $sub_status[$q] = $row[3]; + $PCnon_pause_sec[$q] = $row[4]; + $PCuser_group[$q] = $PCuser_group_val; + $max_varname="max_".$sub_status[$q]; + $$max_varname=1; + + # echo "$sub_status[$i]|$PCpause_sec[$i]\n"; + # if ( (!preg_match("/\-$sub_status[$i]\-/i", $sub_statuses)) and (strlen($sub_status[$i])>0) ) + if (!preg_match("/\-$sub_status[$q]\-/i", $sub_statuses)) + { + $sub_statusesTXT = sprintf("%8s", $sub_status[$q]); + $sub_statusesHEAD .= "----------+"; + $sub_statusesHTML .= " $sub_statusesTXT |"; + $sub_statuses .= "$sub_status[$q]-"; + $sub_statusesARY[$j] = $sub_status[$q]; + $CSV_statuses.=",\"$sub_status[$q]\""; + $j++; + } + if (!preg_match("/\-$PCuser[$q]\-/i", $PCusers)) + { + $PCusers .= "$PCuser[$q]-"; + $PCusersARY[$k] = $PCuser[$q]; + $PCuser_namesARY[$k] = $PCfull_name[$q]; + $PCuser_groupsARY[$k] = $PCuser_group[$q]; + $k++; + } + + $i++; + $q++; + } + } + +$ASCII_text.=_QXZ("PAUSE CODE BREAKDOWN",20).": ["._QXZ("DOWNLOAD")."]\n\n"; +$ASCII_text.="+-----------------+----------+----------------------+----------------------+------------+----------+----------+ +$sub_statusesHEAD\n"; +$ASCII_text.="| "._QXZ("USER NAME",15)." | "._QXZ("ID",8)." | "._QXZ("CURRENT USER GROUP",20)." | "._QXZ("MOST RECENT USER GRP",20)." | "._QXZ("LOGIN TIME",10)." | "._QXZ("NONPAUSE",8)." | "._QXZ("PAUSE",8)." | |$sub_statusesHTML\n"; +$ASCII_text.="+-----------------+----------+----------------------+----------------------+------------+----------+----------+ +$sub_statusesHEAD\n"; + +$CSV_header="\""._QXZ("Agent Performance Detail",47)." $NOW_TIME\"\n"; +$CSV_header.="\""._QXZ("Time range").": $query_date_BEGIN "._QXZ("to")." $query_date_END\"\n\n"; +$CSV_header.="\""._QXZ("PAUSE CODE BREAKDOWN").":\"\n"; +$CSV_header.="\""._QXZ("USER NAME")."\",\""._QXZ("ID")."\",\""._QXZ("CURRENT USER GROUP")."\",\""._QXZ("MOST RECENT USER GROUP")."\",\""._QXZ("TOTAL")."\",\""._QXZ("NONPAUSE")."\",\""._QXZ("PAUSE")."\",$CSV_statuses\n"; + +### BEGIN loop through each user ### +$m=0; +$Suser_ct = count($usersARY); +$TOTtotNONPAUSE = 0; +$TOTtotTOTAL = 0; +$CSV_lines=""; + +while ($m < $k) + { + $d=0; + while ($d < $Suser_ct) + { + if ($usersARY[$d] === "$PCusersARY[$m]") + {$pcPAUSEtotal = $PAUSEtotal[$d];} + $d++; + } + $Suser=$PCusersARY[$m]; + $Sfull_name=$PCuser_namesARY[$m]; + $Suser_group=$PCuser_groupsARY[$m]; + $Slast_user_group=$recent_user_groups[$Suser]; + $Spause_sec=0; + $Snon_pause_sec=0; + $Stotal_sec=0; + $SstatusesHTML=''; + $CSV_statuses=""; + + ### BEGIN loop through each status ### + $n=0; + while ($n < $j) + { + $Sstatus=$sub_statusesARY[$n]; + $SstatusTXT=''; + $varname=$Sstatus."_graph"; + $$varname=$graph_header.""; + $max_varname="max_".$Sstatus; + ### BEGIN loop through each stat line ### + $i=0; $status_found=0; + while ($i < $subs_to_print) + { + if ( ($Suser=="$PCuser[$i]") and ($Sstatus=="$sub_status[$i]") ) + { + $Spause_sec = ($Spause_sec + $PCpause_sec[$i]); + $Snon_pause_sec = ($Snon_pause_sec + $PCnon_pause_sec[$i]); + $Stotal_sec = ($Stotal_sec + $PCnon_pause_sec[$i] + $PCpause_sec[$i]); + + $USERcodePAUSE_MS = sec_convert($PCpause_sec[$i],$TIME_H_agentperfdetail); + $pfUSERcodePAUSE_MS = sprintf("%6s", $USERcodePAUSE_MS); + + $SstatusTXT = sprintf("%8s", $pfUSERcodePAUSE_MS); + $SstatusesHTML .= " $SstatusTXT |"; + + if ($PCpause_sec[$i]>$$max_varname) {$$max_varname=$PCpause_sec[$i];} + $graph_stats[$m][(4+$n)]=$PCpause_sec[$i]; + + $CSV_statuses.=",\"$USERcodePAUSE_MS\""; + $status_found++; + } + $i++; + } + if ($status_found < 1) + { + $SstatusesHTML .= " 0:00 |"; + $CSV_statuses.=",\"0:00:00\""; + $graph_stats[$m][(4+$n)]=0; + } + ### END loop through each stat line ### + $n++; + } + ### END loop through each status ### + $TOTtotPAUSE=($TOTtotPAUSE + $Spause_sec); + $Sfull_nameRAW = $Sfull_name; + $SuserRAW = $Suser; + $graph_stats[$m][0]="$Sfull_name - $SuserRAW"; + + if ($non_latin < 1) + { + $Sfull_name= sprintf("%-15s", $Sfull_name); + while(strlen($Sfull_name)>15) {$Sfull_name = substr("$Sfull_name", 0, -1);} + $Suser_group= sprintf("%-20s", $Suser_group); + while(strlen($Suser_group)>20) {$Suser_group = substr("$Suser_group", 0, -1);} + $Slast_user_group= sprintf("%-20s", $Slast_user_group); + while(strlen($Slast_user_group)>20) {$Slast_user_group = substr("$Slast_user_group", 0, -1);} + $Suser = sprintf("%-8s", $Suser); + while(strlen($Suser)>8) {$Suser = substr("$Suser", 0, -1);} + } + else + { + $Sfull_name= sprintf("%-45s", $Sfull_name); + while(mb_strlen($Sfull_name,'utf-8')>15) {$Sfull_name = mb_substr("$Sfull_name", 0, -1,'utf-8');} + $Suser_group= sprintf("%-60s", $Suser_group); + while(mb_strlen($Suser_group,'utf-8')>20) {$Suser_group = mb_substr("$Suser_group", 0, -1,'utf-8');} + $Slast_user_group= sprintf("%-60s", $Slast_user_group); + while(mb_strlen($Slast_user_group,'utf-8')>20) {$Slast_user_group = mb_substr("$Slast_user_group", 0, -1,'utf-8');} + $Suser = sprintf("%-24s", $Suser); + while(mb_strlen($Suser,'utf-8')>8) {$Suser = mb_substr("$Suser", 0, -1,'utf-8');} + } + + $TOTtotNONPAUSE = ($TOTtotNONPAUSE + $Snon_pause_sec); + $TOTtotTOTAL = ($TOTtotTOTAL + $Stotal_sec); + + if (trim($Stotal_sec)>$max_total) {$max_total=trim($Stotal_sec);} + if (trim($Snon_pause_sec)>$max_nonpause) {$max_nonpause=trim($Snon_pause_sec);} + if (trim($Spause_sec)>$max_pause) {$max_pause=trim($Spause_sec);} + $graph_stats[$m][1]="$Stotal_sec"; + $graph_stats[$m][2]="$Snon_pause_sec"; + $graph_stats[$m][3]="$Spause_sec"; + + $USERtotPAUSE_MS = sec_convert($Spause_sec,$TIME_H_agentperfdetail); + $USERtotNONPAUSE_MS = sec_convert($Snon_pause_sec,$TIME_H_agentperfdetail); + $USERtotTOTAL_MS = sec_convert($Stotal_sec,$TIME_H_agentperfdetail); + + $pfUSERtotPAUSE_MS = sprintf("%8s", $USERtotPAUSE_MS); + $pfUSERtotNONPAUSE_MS = sprintf("%8s", $USERtotNONPAUSE_MS); + $pfUSERtotTOTAL_MS = sprintf("%10s", $USERtotTOTAL_MS); + + $BOTTOMoutput = "| $Sfull_name | $Suser | $Suser_group | $Slast_user_group | $pfUSERtotTOTAL_MS | $pfUSERtotNONPAUSE_MS | $pfUSERtotPAUSE_MS | |$SstatusesHTML\n"; + + $BOTTOMsorted_output[$m] = $BOTTOMoutput; + + $ASCII_text.="$BOTTOMoutput"; + $CSV_lines.="\"$Sfull_nameRAW\"".preg_replace('/\s/', '', ",\"$SuserRAW\",\"$Suser_group\",\"$Slast_user_group\",\"$pfUSERtotTOTAL_MS\",\"$pfUSERtotNONPAUSE_MS\",\"$pfUSERtotPAUSE_MS\",$CSV_statuses"); + $CSV_lines.="\n"; + $m++; + } +### END loop through each user ### + + + +### BEGIN sort through output to display properly ### +#if (preg_match('/ID|TIME|LEADS/',$stage)) +# { +# $n=0; +# while ($n <= $m) +# { +# $i = $sort_order[$m]; +# echo "$BOTTOMsorted_output[$i]"; +# $m--; +# } +# } +### END sort through output to display properly ### + + + +###### LAST LINE FORMATTING ########## +### BEGIN loop through each status ### +$SUMstatusesHTML=''; +$CSVSUMstatuses=''; +$TOTtotPAUSE=0; +$n=0; +while ($n < $j) + { + $Scalls=0; + $Sstatus=$sub_statusesARY[$n]; + $SUMstatusTXT=''; + $total_var=$Sstatus."_total"; + ### BEGIN loop through each stat line ### + $i=0; $status_found=0; + while ($i < $subs_to_print) + { + if ($Sstatus=="$sub_status[$i]") + { + $Scalls = ($Scalls + $PCpause_sec[$i]); + $status_found++; + } + $i++; + } + ### END loop through each stat line ### + if ($status_found < 1) + { + $SUMstatusesHTML .= " 0 |"; + $$total_var=0; + } + else + { + $TOTtotPAUSE = ($TOTtotPAUSE + $Scalls); + $$total_var=$Scalls; + + $USERsumstatPAUSE_MS = sec_convert($Scalls,$TIME_H_agentperfdetail); + $pfUSERsumstatPAUSE_MS = sprintf("%8s", $USERsumstatPAUSE_MS); + + $SUMstatusTXT = sprintf("%8s", $pfUSERsumstatPAUSE_MS); + $SUMstatusesHTML .= " $SUMstatusTXT |"; + $CSVSUMstatuses.=",\"$USERsumstatPAUSE_MS\""; + } + $n++; + } +### END loop through each status ### + + $TOT_AGENTS = sprintf("%-4s", $m); + + $TOTtotPAUSE_MS = sec_convert($TOTtotPAUSE,$TIME_H_agentperfdetail); + $TOTtotNONPAUSE_MS = sec_convert($TOTtotNONPAUSE,$TIME_H_agentperfdetail); + $TOTtotTOTAL_MS = sec_convert($TOTtotTOTAL,$TIME_H_agentperfdetail); + + $TOTtotPAUSE_MS = sprintf("%10s", $TOTtotPAUSE_MS); + $TOTtotNONPAUSE_MS = sprintf("%10s", $TOTtotNONPAUSE_MS); + $TOTtotTOTAL_MS = sprintf("%12s", $TOTtotTOTAL_MS); + + if ($file_download == 0 || !$file_download) + { + while(strlen($TOTtotPAUSE_MS)>10) {$TOTtotPAUSE_MS = substr("$TOTtotPAUSE_MS", 0, -1);} + while(strlen($TOTtotNONPAUSE_MS)>10) {$TOTtotNONPAUSE_MS = substr("$TOTtotNONPAUSE_MS", 0, -1);} + while(strlen($TOTtotTOTAL_MS)>12) {$TOTtotTOTAL_MS = substr("$TOTtotTOTAL_MS", 0, -1);} + } + +$ASCII_text.="+-----------------+----------+----------------------+----------------------+------------+----------+----------+ +$sub_statusesHEAD\n"; +$ASCII_text.="| "._QXZ("TOTALS",33)." "._QXZ("AGENTS",32,"r").":$TOT_AGENTS |$TOTtotTOTAL_MS|$TOTtotNONPAUSE_MS|$TOTtotPAUSE_MS| |$SUMstatusesHTML\n"; +$ASCII_text.="+-----------------+----------+----------------------+----------------------+------------+----------+----------+ +$sub_statusesHEAD\n"; + +# USE THIS FOR COMBINED graphs, use pipe-delimited array elements, dataset_name|index|link_name|graph_override +# You have to hard code the graph name in where it is overridden and mind the data indices. No other way to do it. +$multigraph_text=""; +$graph_id++; +$graph_array=array("APD_TOTALdata|1|TOTAL|time|", "APD_NONPAUSEdata|2|NONPAUSE|time|", "APD_PAUSEdata|3|PAUSE|time|"); + +for ($e=0; $e"._QXZ("TOTAL")." - ".sec_convert($current_graph_total, 'H')." \n"; + $chart_options="options: {tooltips: {callbacks: {label: function(tooltipItem, data) {var value = Math.round(data.datasets[0].data[tooltipItem.index]); return value.toHHMMSS();}}}, legend: { display: false }},"; + break; + case "percent": + $graph_totals_array[$q]=""; + $chart_options="options: {tooltips: {callbacks: {label: function(tooltipItem, data) {var value = data.datasets[0].data[tooltipItem.index]; return value + '%';}}}, legend: { display: false }},"; + break; + default: + $graph_totals_array[$q]=" \n"; + $chart_options="options: { legend: { display: false }},"; + break; + } + + $datasets.=$data; + $datasets.=$graphConstantsA.$graphConstantsB.$graphConstantsC.$graphConstants; # SEE TOP OF SCRIPT + $datasets.="\t\t\t}\n"; + $datasets.="\t\t]\n"; + $datasets.="\t}\n"; + + $JS_text.=$labels.$datasets; + # $JS_text.="}\n"; + # $JS_text.="prepChart('$default_graph', $graph_id, $q, $dataset_name);\n"; + $JS_text.="var main_ctx = document.getElementById(\"CanvasID".$graph_id."_".$q."\");\n"; + $JS_text.="var GraphID".$graph_id."_".$q." = new Chart(main_ctx, {type: '$default_graph', $chart_options data: $dataset_name});\n"; +} + + +$graph_count=count($graph_array); +$graph_title=_QXZ("PAUSE CODE BREAKDOWN"); +include("graphcanvas.inc"); +$HTML_head.=$HTML_graph_head; +$GRAPH.=$graphCanvas; +$JS_text.="\n"; + + +$CSV_total=preg_replace('/\s/', '', "\"\",\"\",\""._QXZ("TOTALS")."\",\""._QXZ("AGENTS").":$TOT_AGENTS\",\"$TOTtotTOTAL_MS\",\"$TOTtotNONPAUSE_MS\",\"$TOTtotPAUSE_MS\",$CSVSUMstatuses"); + +$FILE_TIME = date("Ymd-His"); +$CSVfilename = "AST_PAUSE_CODE_BREAKDOWN$US$FILE_TIME.csv"; + +if ($file_download == 2) + { + // We'll be outputting a TXT file + header('Content-type: application/octet-stream'); + + // It will be called LIST_101_20090209-121212.txt + header("Content-Disposition: attachment; filename=\"$CSVfilename\""); + header('Expires: 0'); + header('Cache-Control: must-revalidate, post-check=0, pre-check=0'); + header('Pragma: public'); + ob_clean(); + flush(); + + echo "$CSV_header$CSV_lines$CSV_total"; + + if ($db_source == 'S') + { + mysqli_close($link); + $use_slave_server=0; + $db_source = 'M'; + require("dbconnect_mysqli.php"); + } + + $endMS = microtime(); + $startMSary = explode(" ",$startMS); + $endMSary = explode(" ",$endMS); + $runS = ($endMSary[0] - $startMSary[0]); + $runM = ($endMSary[1] - $startMSary[1]); + $TOTALrun = ($runS + $runM); + + $stmt="UPDATE vicidial_report_log set run_time='$TOTALrun' where report_log_id='$report_log_id';"; + if ($DB) {echo "|$stmt|\n";} + $rslt=mysql_to_mysqli($stmt, $link); + + exit; + } + +#$CSV_report=fopen($CSVfilename, "w"); +#fwrite($CSV_report, $CSV_header); +#fwrite($CSV_report, $CSV_lines); +#fwrite($CSV_report, $CSV_total); +#fclose($CSV_report); + +if ($report_display_type=="HTML") + { + $HTML_text.=$GRAPH.$JS_text; + } +else + { + $HTML_text.=$ASCII_text; + } + +$HTML_text.="\n\n
$db_source"; +$HTML_text.="
"; +# $HTML_text.=""._QXZ("$report_name")." $NWB#agent_performance_detail$NWE\n"; + +$HTML_text.="
\n"; +$HTML_text.="\n"; + +$HTML_text.="\n"; + +$HTML_text.="\n"; + + +$HTML_text.=""; +$HTML_text.="\n"; + +$HTML_text.="\n"; +$HTML_text.=""; + +$HTML_text.=""; +$HTML_text.="\n"; +$HTML_text.=""; + +$HTML_text.=""; +$HTML_text.=""; +$HTML_text.=""; +$HTML_text.=""; + +$HTML_text.=""; +$HTML_text.=""; + +$HTML_text.="
"._QXZ("Campaigns").":
"; +$HTML_text.="\n"; +$HTML_text.="		"._QXZ("Users").":
"; +$HTML_text.="\n"; +$HTML_text.="
"._QXZ("User Groups").":
"; +$HTML_text.="\n"; +$HTML_text.="		 "._QXZ("Dates").":
"; +$HTML_text.="\n"; +$HTML_text.=""; +/* +$HTML_text.="\n"; +*/ +$HTML_text.="  "; + +$HTML_text.="
"._QXZ("to")."
"; +/* +$HTML_text.="\n"; +*/ +$HTML_text.="  "; + +$HTML_text.="
"; +# $HTML_text.=_QXZ("Display as").":
"; +# $HTML_text.="
\n"; +$HTML_text.=_QXZ("Shift").":
"; +$HTML_text.="
"; +$HTML_text.=""._QXZ("Only live agents")."
\n"; +$HTML_text.=""._QXZ("Show %s")."
\n"; +$HTML_text.=""._QXZ("Time in seconds")."\n"; +$HTML_text.="		"; +$HTML_text.=""._QXZ("Show date breakdown")."
\n"; +$HTML_text.=""._QXZ("Search archived data")."
\n"; +$HTML_text.=""._QXZ("Show defunct users")."\n"; +$HTML_text.="
"; +$HTML_text.="\n"; +$HTML_text.="
"; + +$HTML_text.="
\n\n"; + + +$HTML_text.="
";
+
+if (!$group)
+	{
+	$HTML_text.="";
+#	$HTML_text.=_QXZ("PLEASE SELECT A CAMPAIGN AND DATE-TIME ABOVE AND CLICK SUBMIT")."\n";
+	$HTML_text.=" "._QXZ("NOTE: stats taken from shift specified")."\n";
+	}
+
+else
+{
+
+$time_BEGIN=$query_time;
+$time_END=$end_time;
+
+if ($shift == 'AM') 
+	{
+	$time_BEGIN=$AM_shift_BEGIN;
+	$time_END=$AM_shift_END;
+	if (strlen($time_BEGIN) < 6) {$time_BEGIN = "03:45:00";}   
+	if (strlen($time_END) < 6) {$time_END = "15:14:59";}
+	}
+if ($shift == 'PM') 
+	{
+	$time_BEGIN=$PM_shift_BEGIN;
+	$time_END=$PM_shift_END;
+	if (strlen($time_BEGIN) < 6) {$time_BEGIN = "15:15:00";}
+	if (strlen($time_END) < 6) {$time_END = "23:15:00";}
+	}
+if ($shift == 'ALL') 
+	{
+	$time_BEGIN = "00:00:00";
+	$time_END = "23:59:59";
+	}
+$query_date_BEGIN = "$query_date $time_BEGIN";   
+$query_date_END = "$end_date $time_END";
+
+$HTML_text.=_QXZ("Agent Performance Detail",47)." $NOW_TIME\n";
+
+$HTML_text.=_QXZ("Time range").": $query_date_BEGIN "._QXZ("to")." $query_date_END\n\n";
+$HTML_text.="---------- "._QXZ("AGENTS Details")." -------------\n\n";
+
+
+
+$statuses='-';
+$statusesTXT='';
+$statusesHEAD='';
+
+## Breakdown by date text
+if ($breakdown_by_date) 
+	{
+	$BBD_header="------------+";
+	$BBD_text=" | "._QXZ("CALL DATE",10); 
+	$BBD_filler=" | ".sprintf("%-10s", " "); 
+	$BBD_csv=_QXZ("CALL DATE",10)."\",\""; 
+	$BBD_csv_filler="\",\""; 
+	}
+else 
+	{
+	$BBD_header="";
+	$BBD_text="";
+	$BBD_filler=""; 
+	$BBD_csv="";
+	$BBD_csv_filler="";
+	}
+
+
+$CSV_header="\""._QXZ("Agent Performance Detail",47)." $NOW_TIME\"\n";
+$CSV_header.="\""._QXZ("Time range").": $query_date_BEGIN "._QXZ("to")." $query_date_END\"\n\n";
+$CSV_header.="\"---------- "._QXZ("AGENTS Details")." -------------\"\n";
+if ($show_percentages) {
+	$CSV_header.='"'._QXZ("USER NAME").'","'._QXZ("ID").'","'._QXZ("CURRENT USER GROUP").'","'._QXZ("MOST RECENT USER GROUP").'","'.$BBD_csv._QXZ("CALLS").'","'._QXZ("TIME").'","'._QXZ("PAUSE").'","'._QXZ("PAUSE").' %","'._QXZ("PAUSAVG").'","'._QXZ("WAIT").'","'._QXZ("WAIT").' %","'._QXZ("WAITAVG").'","'._QXZ("TALK").'","'._QXZ("TALK").' %","'._QXZ("TALKAVG").'","'._QXZ("DISPO").'","'._QXZ("DISPO").' %","'._QXZ("DISPAVG").'","'._QXZ("DEAD").'","'._QXZ("DEAD").' %","'._QXZ("DEADAVG").'","'._QXZ("CUSTOMER").'","'._QXZ("CUSTOMER").' %","'._QXZ("CUSTAVG").'"';
+} else {
+	$CSV_header.='"'._QXZ("USER NAME").'","'._QXZ("ID").'","'._QXZ("CURRENT USER GROUP").'","'._QXZ("MOST RECENT USER GROUP").'","'.$BBD_csv._QXZ("CALLS").'","'._QXZ("TIME").'","'._QXZ("PAUSE").'","'._QXZ("PAUSAVG").'","'._QXZ("WAIT").'","'._QXZ("WAITAVG").'","'._QXZ("TALK").'","'._QXZ("TALKAVG").'","'._QXZ("DISPO").'","'._QXZ("DISPAVG").'","'._QXZ("DEAD").'","'._QXZ("DEADAVG").'","'._QXZ("CUSTOMER").'","'._QXZ("CUSTAVG").'"';
+}
+
+
+$statusesHTML='';
+$statusesARY[0]='';
+$j=0;
+$users='-';
+$usersARY[0]='';
+$user_namesARY[0]='';
+$k=0;
+
+$live_agents_ary=array();
+$live_user_SQL="";
+$live_user_SQLvu="";
+if ($live_agents) {
+	$active_stmt="SELECT user from vicidial_live_agents";
+	$active_rslt=mysql_to_mysqli($active_stmt, $link);
+	while($active_row=mysqli_fetch_row($active_rslt)) {
+		array_push($live_agents_ary, "$active_row[0]");
+	}
+	$live_user_SQL=" and user in ('".implode("','", $live_agents_ary)."') ";
+	$live_user_SQLvu=" and vicidial_users.user in ('".implode("','", $live_agents_ary)."') ";
+}
+
+$recent_UG_stmt="SELECT max(agent_log_id), user from ".$agent_log_table." where event_time <= '$query_date_END' and event_time >= '$query_date_BEGIN' and pause_sec<65000 and wait_sec<65000 and talk_sec<65000 and dispo_sec<65000 $group_SQL $user_group_agent_log_SQL $user_agent_log_SQL group by user";
+if ($DB) {$HTML_text.="$recent_UG_stmt\n";}
+$recent_UG_rslt=mysql_to_mysqli($recent_UG_stmt, $link);
+while ($UG_row=mysqli_fetch_row($recent_UG_rslt)) {
+	$agent_log_id=$UG_row[0];
+	$al_stmt="SELECT user_group from ".$agent_log_table." where agent_log_id='$agent_log_id'";
+	if ($DB) {$HTML_text.="$al_stmt\n";}
+	$al_rslt=mysql_to_mysqli($al_stmt, $link);
+	$Ugrp_row=mysqli_fetch_row($al_rslt);
+	$recent_user_groups[$UG_row[1]]=$Ugrp_row[0];
+}
+
+$graph_stats=array();
+$max_calls=1;
+$max_time=1;
+$max_pause=1;
+$max_pauseavg=1;
+$max_wait=1;
+$max_waitavg=1;
+$max_talk=1;
+$max_talkavg=1;
+$max_dispo=1;
+$max_dispoavg=1;
+$max_dead=1;
+$max_deadavg=1;
+$max_customer=1;
+$max_customeravg=1;
+
+	if ($show_defunct_users=="checked")
+		{
+		$user_stmt="SELECT distinct '' as full_name, user from ".$agent_log_table." where event_time <= '$query_date_END' and event_time >= '$query_date_BEGIN' $live_user_SQL $group_SQL $user_agent_log_SQL order by user asc";
+		}
+	else
+		{
+		$user_stmt="SELECT distinct full_name,vicidial_users.user,vicidial_users.user_group from vicidial_users,".$agent_log_table." where event_time <= '$query_date_END' and event_time >= '$query_date_BEGIN' and vicidial_users.user=".$agent_log_table.".user $live_user_SQLvu $group_SQL $user_group_SQL $user_agent_log_SQL order by full_name asc";
+		}
+		if ($DB) {echo "$user_stmt\n";}
+	$user_rslt=mysql_to_mysqli($user_stmt, $link);
+	$q=0;
+	while($q0) 
+				{
+				$defunct_user_row=mysqli_fetch_row($defunct_user_rslt);
+				$full_name_val=$defunct_user_row[0];
+				$user_group_val=$defunct_user_row[1];
+				} 
+			else 
+				{
+				$full_name_val=$user_row[1];
+				$user_group_val="** NONE **";
+				}
+			}
+		else
+			{
+			$full_name_val =	$user_row[0];
+			$user_group_val =	$user_row[2];
+			}
+
+		$full_name[$q] =	$full_name_val;
+		$user[$q] =			$user_row[1];
+		$user_group[$q] =	$user_group_val;
+
+		if (!preg_match("/\-$user[$q]\-/i", $users))
+			{
+			$users .= "$user[$q]-";
+			$usersARY[$k] = $user[$q];
+			$user_namesARY[$k] = $full_name[$q];
+			$user_groupsARY[$k] = $user_group[$q];
+			$k++;
+			}
+		$q++;
+		}
+
+
+if ($show_defunct_users=="checked")
+	{
+	$stat_stmt="SELECT distinct status from ".$agent_log_table." where event_time <= '$query_date_END' and event_time >= '$query_date_BEGIN' and pause_sec<65000 and wait_sec<65000 and talk_sec<65000 and dispo_sec<65000 $live_user_SQL $group_SQL $user_agent_log_SQL $user_SQL order by status asc";
+	}
+else 
+	{
+	$stat_stmt="SELECT distinct status from vicidial_users,".$agent_log_table." where event_time <= '$query_date_END' and event_time >= '$query_date_BEGIN' and vicidial_users.user=".$agent_log_table.".user and pause_sec<65000 and wait_sec<65000 and talk_sec<65000 and dispo_sec<65000 $live_user_SQLvu $group_SQL $user_group_SQL $user_SQL order by status asc";
+	}
+$stat_rslt=mysql_to_mysqli($stat_stmt, $link);
+	if ($DB) {$HTML_text.="$stat_stmt\n";}
+$q=0;
+$userTOTcalls=array();
+
+while ($stat_row=mysqli_fetch_row($stat_rslt)) {
+	$current_status=$stat_row[0];
+
+	if ($show_defunct_users=="checked")
+		{
+		$stmt="SELECT count(*) as calls,sum(talk_sec) as talk,'' as full_name,user,sum(pause_sec),sum(wait_sec),sum(dispo_sec),status,sum(dead_sec), '' as user_group,date(event_time) as call_date from ".$agent_log_table." where event_time <= '$query_date_END' and event_time >= '$query_date_BEGIN' and pause_sec<65000 and wait_sec<65000 and talk_sec<65000 and dispo_sec<65000 and status='$current_status' $live_user_SQL $group_SQL $user_agent_log_SQL $user_SQL group by user,full_name,user_group,status,call_date order by full_name,user,status desc limit 500000;";
+		}
+	else
+		{
+		$stmt="SELECT count(*) as calls,sum(talk_sec) as talk,full_name,vicidial_users.user,sum(pause_sec),sum(wait_sec),sum(dispo_sec),status,sum(dead_sec), vicidial_users.user_group,date(event_time) as call_date from vicidial_users,".$agent_log_table." where event_time <= '$query_date_END' and event_time >= '$query_date_BEGIN' and vicidial_users.user=".$agent_log_table.".user and pause_sec<65000 and wait_sec<65000 and talk_sec<65000 and dispo_sec<65000 and status='$current_status' $live_user_SQLvu $group_SQL $user_group_SQL $user_SQL group by user,full_name,user_group,status order by full_name,user,status desc limit 500000;";
+		}
+	$rslt=mysql_to_mysqli($stmt, $link);
+	if ($DB) {$HTML_text.="$stmt\n";} 
+	$rows_to_print+=mysqli_num_rows($rslt);
+
+	$stat_rows_to_print = mysqli_num_rows($rslt);
+
+	$i=0;
+	while ($i < $stat_rows_to_print)
+		{
+		$row=mysqli_fetch_row($rslt);
+	#	$row[0] = ($row[0] - 1);	# subtract 1 for login/logout event compensation
+		
+		if ($show_defunct_users=="checked")
+			{
+			$defunct_user_stmt="SELECT full_name,user_group from vicidial_users where user='$row[3]'";
+	if ($DB) {$HTML_text.="$defunct_user_stmt\n";}
+			$defunct_user_rslt=mysql_to_mysqli($defunct_user_stmt, $link);
+			if (mysqli_num_rows($defunct_user_rslt)>0) 
+				{
+				$defunct_user_row=mysqli_fetch_row($defunct_user_rslt);
+				$full_name_val=$defunct_user_row[0];
+				$user_group_val=$defunct_user_row[1];
+				} 
+			else 
+				{
+				$full_name_val=$row[3];
+				$user_group_val="**NONE**";
+				}
+			}
+		else 
+			{
+			$full_name_val=$row[2];
+			$user_group_val=$row[9];
+			}
+
+	if ($DB) {$HTML_text.="$full_name_val - $user_group_val\n";}
+		$calls[$q] =		$row[0];
+		$talk_sec[$q] =		$row[1];
+		$full_name[$q] =	$full_name_val;
+		$user[$q] =			$row[3];
+		$pause_sec[$q] =	$row[4];
+		$wait_sec[$q] =		$row[5];
+		$dispo_sec[$q] =	$row[6];
+		$status[$q] =		strtoupper($row[7]);
+		$dead_sec[$q] =		$row[8];
+		$user_group[$q] =	$user_group_val;
+		$call_date[$q] =		$row[10];
+		$customer_sec[$q] =	($talk_sec[$q] - $dead_sec[$q]);
+
+		if (strlen($status[$q])>0) {$userTOTcalls[$row[3]]+=$row[0];}
+
+		$max_varname="max_".$status[$q];
+		$$max_varname=1;
+		
+		if ($customer_sec[$q] < 1)
+			{$customer_sec[$q]=0;}
+		if ( (!preg_match("/\-$status[$q]\-/i", $statuses)) and (strlen($status[$q])>0) )
+			{
+			$statusesTXT = sprintf("%8s", $status[$q]);
+
+			$statusesHEAD .= "----------+";
+			$statusesHTML .= " $statusesTXT |";
+			$CSV_header.=",\"$status[$q]\"";
+
+			if($show_percentages) {
+				$statusesHEAD .= "------------+";
+				$statusesHTML .= " $statusesTXT % |";
+				$CSV_header.=",\"$status[$q] %\"";
+			}
+
+			$statuses .= "$status[$q]-";
+			$statusesARY[$j] = $status[$q];
+			$j++;
+			}
+		if (!preg_match("/\-$user[$q]\-/i", $users))
+			{
+			$users .= "$user[$q]-";
+			$usersARY[$k] = $user[$q];
+			$user_namesARY[$k] = $full_name[$q];
+			$user_groupsARY[$k] = $user_group[$q];
+			$k++;
+			}
+
+		$i++;
+		$q++;
+		}
+}
+if ($DB) {print "
\n****$users****
\n";}
+if ($DB) {print_r($user_groupsARY[$k]);}
+$CSV_header.="\n";
+$CSV_lines='';
+
+$ASCII_text.=_QXZ("CALL STATS BREAKDOWN").": ("._QXZ("Statistics related to handling of calls only").")     ["._QXZ("DOWNLOAD")."]\n";
+if ($show_percentages) {
+	$ASCII_text.="+-----------------+----------+----------------------+----------------------+".$BBD_header."--------+-----------+----------+------------+--------+----------+------------+--------+----------+------------+--------+----------+------------+--------+----------+------------+--------+----------+------------+--------+$statusesHEAD\n";
+	$ASCII_text.="| "._QXZ("USER NAME",15)." | "._QXZ("ID",8)." | "._QXZ("CURRENT USER GROUP",20)." | "._QXZ("MOST RECENT USER GRP",20).$BBD_text." | "._QXZ("CALLS",6)." | "._QXZ("TIME",9)." | "._QXZ("PAUSE",8)." | "._QXZ("PAUSE",8)." % |"._QXZ("PAUSAVG",7)." | "._QXZ("WAIT",8)." | "._QXZ("WAIT",8)." % |"._QXZ("WAITAVG",7)." | "._QXZ("TALK",8)." | "._QXZ("TALK",8)." % |"._QXZ("TALKAVG",7)." | "._QXZ("DISPO",8)." | "._QXZ("DISPO",8)." % |"._QXZ("DISPAVG",7)." | "._QXZ("DEAD",7)." | "._QXZ("DEAD",8)." % |"._QXZ("DEADAVG",7)." | "._QXZ("CUSTOMER",8)." | "._QXZ("CUSTOMER",8)." % |"._QXZ("CUSTAVG",7)." |$statusesHTML\n";
+	$ASCII_text.="+-----------------+----------+----------------------+----------------------+".$BBD_header."--------+-----------+----------+------------+--------+----------+------------+--------+----------+------------+--------+----------+------------+--------+----------+------------+--------+----------+------------+--------+$statusesHEAD\n";
+} else {
+	$ASCII_text.="+-----------------+----------+----------------------+----------------------+".$BBD_header."--------+-----------+----------+--------+----------+--------+----------+--------+----------+--------+----------+--------+----------+--------+$statusesHEAD\n";
+	$ASCII_text.="| "._QXZ("USER NAME",15)." | "._QXZ("ID",8)." | "._QXZ("CURRENT USER GROUP",20)." | "._QXZ("MOST RECENT USER GRP",20).$BBD_text." | "._QXZ("CALLS",6)." | "._QXZ("TIME",9)." | "._QXZ("PAUSE",8)." |"._QXZ("PAUSAVG",7)." | "._QXZ("WAIT",8)." |"._QXZ("WAITAVG",7)." | "._QXZ("TALK",8)." |"._QXZ("TALKAVG",7)." | "._QXZ("DISPO",8)." |"._QXZ("DISPAVG",7)." | "._QXZ("DEAD",8)." |"._QXZ("DEADAVG",7)." | "._QXZ("CUSTOMER",8)." |"._QXZ("CUSTAVG",7)." |$statusesHTML\n";
+	$ASCII_text.="+-----------------+----------+----------------------+----------------------+".$BBD_header."--------+-----------+----------+--------+----------+--------+----------+--------+----------+--------+----------+--------+----------+--------+$statusesHEAD\n";
+}
+
+
+### BEGIN loop through each user ###
+$m=0;
+while ($m < $k)
+	{
+	$Suser=$usersARY[$m];
+
+	if ($breakdown_by_date) 
+		{
+		$Toutput_sub="";
+		$CSV_lines_sub="";
+
+		$SstatusesHTML='';
+		$CSVstatuses='';
+
+		$Stalk_sec_pct=0;
+		$Spause_sec_pct=0;
+		$Swait_sec_pct=0;
+		$Sdispo_sec_pct=0;
+		$Sdead_sec_pct=0;
+
+		$date_stmt="select distinct date(event_time) as call_date from ".$agent_log_table." where event_time <= '$query_date_END' and event_time >= '$query_date_BEGIN' and user='$Suser' and pause_sec<65000 and wait_sec<65000 and talk_sec<65000 and dispo_sec<65000 $group_SQL $user_group_agent_log_SQL $user_agent_log_SQL order by call_date asc limit 500000;";
+		if ($DB) {$ASCII_text.=$date_stmt."\n";}
+		$date_rslt=mysql_to_mysqli($date_stmt, $link);
+		while($date_row=mysqli_fetch_row($date_rslt)) 
+			{
+			$call_dateX=$date_row[0];
+
+			$cd_stmt="SELECT count(*) as calls,sum(talk_sec) as talk,'' as full_name,user,sum(pause_sec),sum(wait_sec),sum(dispo_sec),status,sum(dead_sec), '' as user_group from ".$agent_log_table." where date(event_time)='$call_dateX' and pause_sec<65000 and wait_sec<65000 and talk_sec<65000 and dispo_sec<65000 and user='$Suser' $group_SQL $user_agent_log_SQL $user_SQL group by user,full_name,user_group,status order by full_name,user,status desc limit 500000;";
+			$cd_rslt=mysql_to_mysqli($cd_stmt, $link); 
+			if ($DB) {$ASCII_text.=$cd_stmt."\n";}
+
+			$x=0;
+			while ($cd_row=mysqli_fetch_row($cd_rslt)) 
+				{
+				$calls_sub[$x] =		$cd_row[0];
+				$talk_sec_sub[$x] =		$cd_row[1];
+				$user_sub[$x] =			$cd_row[3];
+				$pause_sec_sub[$x] =	$cd_row[4];
+				$wait_sec_sub[$x] =		$cd_row[5];
+				$dispo_sec_sub[$x] =	$cd_row[6];
+				$status_sub[$x] =		strtoupper($cd_row[7]);
+				$dead_sec_sub[$x] =		$cd_row[8];
+				$customer_sec_sub[$x] =	($talk_sec_sub[$x] - $dead_sec_sub[$x]);
+				$x++;
+				}
+			
+
+			$Stime=0;
+			$Scalls=0;
+			$Stalk_sec=0;
+			$Spause_sec=0;
+			$Swait_sec=0;
+			$Sdispo_sec=0;
+			$Sdead_sec=0;
+			$Scustomer_sec=0;
+			$o=0;
+			$SstatusesHTML='';
+			$CSVstatuses='';
+			while ($o < $j)
+				{
+				$Sstatus=$statusesARY[$o];
+				$Scall_date=$call_date[$o];
+				$SstatusTXT='';
+
+				$i=0; $status_found=0;
+				while ($i < $x)
+					{
+					if ($Sstatus=="$status_sub[$i]")
+						{
+						$Scalls =		($Scalls + $calls_sub[$i]);
+						$Stalk_sec =	($Stalk_sec + $talk_sec_sub[$i]);
+						$Spause_sec =	($Spause_sec + $pause_sec_sub[$i]);
+						$Swait_sec =	($Swait_sec + $wait_sec_sub[$i]);
+						$Sdispo_sec =	($Sdispo_sec + $dispo_sec_sub[$i]);
+						$Sdead_sec =	($Sdead_sec + $dead_sec_sub[$i]);
+						$Scustomer_sec =	($Scustomer_sec + $customer_sec_sub[$i]);
+						$SstatusTXT = sprintf("%8s", $calls_sub[$i]);
+						$SstatusesHTML .= " $SstatusTXT |";
+
+						$CSVstatuses.=",\"$calls_sub[$i]\"";
+
+						if ($show_percentages) 
+							{
+							$SstatusTXT_pct=sprintf("%8s", sprintf("%0.2f", MathZDC(100*$calls[$i], $userTOTcalls[$Suser])));
+							$SstatusesHTML .= " $SstatusTXT_pct % |";
+							$CSVstatuses.=",\"$SstatusTXT_pct %\"";
+							}
+
+						$status_found++;
+						}
+					$i++;
+					}
+				if ($status_found < 1)
+					{
+					$SstatusesHTML .= "        0 |";
+					$CSVstatuses.=",\"0\"";
+					if ($show_percentages) 
+						{
+						$SstatusesHTML .= "     0.00 % |";
+						$CSVstatuses.=",\"0.00 %\"";
+						}
+					}
+				### END loop through each stat line ###
+				$o++;
+				}
+
+			$Stime = ($Stalk_sec + $Spause_sec + $Swait_sec + $Sdispo_sec);
+			
+			$Stalk_avg = MathZDC($Stalk_sec, $Scalls);
+			$Spause_avg = MathZDC($Spause_sec, $Scalls);
+			$Swait_avg = MathZDC($Swait_sec, $Scalls);
+			$Sdispo_avg = MathZDC($Sdispo_sec, $Scalls);
+			$Sdead_avg = MathZDC($Sdead_sec, $Scalls);
+			$Scustomer_avg = MathZDC($Scustomer_sec, $Scalls);
+
+			$RAWuser = $Suser;
+			$RAWcalls = $Scalls;
+			$Scalls =	sprintf("%6s", $Scalls);
+			$Sfull_nameRAW = $Sfull_name;
+			$SuserRAW = $Suser;
+
+			$pfUSERtime_MS =			sec_convert($Stime,$TIME_H_agentperfdetail); 
+			$pfUSERtotTALK_MS =			sec_convert($Stalk_sec,$TIME_H_agentperfdetail); 
+			$pfUSERtotTALK_MS_pct =		sprintf("%0.2f", MathZDC(100*$Stalk_sec, $Stime));
+			$pfUSERavgTALK_MS =			sec_convert($Stalk_avg,$TIME_M_agentperfdetail); 
+			$USERtotPAUSE_MS =			sec_convert($Spause_sec,$TIME_H_agentperfdetail); 
+			$pfUSERtotPAUSE_MS_pct =	sprintf("%0.2f", MathZDC(100*$Spause_sec, $Stime));
+			$USERavgPAUSE_MS =			sec_convert($Spause_avg,$TIME_M_agentperfdetail); 
+			$USERtotWAIT_MS =			sec_convert($Swait_sec,$TIME_H_agentperfdetail); 
+			$pfUSERtotWAIT_MS_pct =		sprintf("%0.2f", MathZDC(100*$Swait_sec, $Stime));
+			$USERavgWAIT_MS =			sec_convert($Swait_avg,$TIME_M_agentperfdetail); 
+			$USERtotDISPO_MS =			sec_convert($Sdispo_sec,$TIME_H_agentperfdetail); 
+			$pfUSERtotDISPO_MS_pct =	sprintf("%0.2f", MathZDC(100*$Sdispo_sec, $Stime));
+			$USERavgDISPO_MS =			sec_convert($Sdispo_avg,$TIME_M_agentperfdetail); 
+			$USERtotDEAD_MS =			sec_convert($Sdead_sec,$TIME_H_agentperfdetail); 
+			$pfUSERtotDEAD_MS_pct =		sprintf("%0.2f", MathZDC(100*$Sdead_sec, $Stime));
+			$USERavgDEAD_MS =			sec_convert($Sdead_avg,$TIME_M_agentperfdetail); 
+			$USERtotCUSTOMER_MS	=		sec_convert($Scustomer_sec,$TIME_H_agentperfdetail);
+			$pfUSERtotCUSTOMER_MS_pct =	sprintf("%0.2f", MathZDC(100*$Scustomer_sec, $Stime));
+			$USERavgCUSTOMER_MS =		sec_convert($Scustomer_avg,$TIME_M_agentperfdetail); 
+
+			$pfUSERtime_MS =			sprintf("%9s", $pfUSERtime_MS);
+			$pfUSERtotTALK_MS =			sprintf("%8s", $pfUSERtotTALK_MS);
+			$pfUSERtotTALK_MS_pct =		sprintf("%8s", $pfUSERtotTALK_MS_pct);
+			$pfUSERavgTALK_MS =			sprintf("%6s", $pfUSERavgTALK_MS);
+			$pfUSERtotPAUSE_MS =		sprintf("%8s", $USERtotPAUSE_MS);
+			$pfUSERtotPAUSE_MS_pct =	sprintf("%8s", $pfUSERtotPAUSE_MS_pct);
+			$pfUSERavgPAUSE_MS =		sprintf("%6s", $USERavgPAUSE_MS);
+			$pfUSERtotWAIT_MS =			sprintf("%8s", $USERtotWAIT_MS);
+			$pfUSERtotWAIT_MS_pct =		sprintf("%8s", $pfUSERtotWAIT_MS_pct);
+			$pfUSERavgWAIT_MS =			sprintf("%6s", $USERavgWAIT_MS);
+			$pfUSERtotDISPO_MS =		sprintf("%8s", $USERtotDISPO_MS);
+			$pfUSERtotDISPO_MS_pct =	sprintf("%8s", $pfUSERtotDISPO_MS_pct);
+			$pfUSERavgDISPO_MS =		sprintf("%6s", $USERavgDISPO_MS);
+			$pfUSERtotDEAD_MS =			sprintf("%8s", $USERtotDEAD_MS);
+			$pfUSERtotDEAD_MS_pct =		sprintf("%8s", $pfUSERtotDEAD_MS_pct);
+			$pfUSERavgDEAD_MS =			sprintf("%6s", $USERavgDEAD_MS);
+			$pfUSERtotCUSTOMER_MS =		sprintf("%8s", $USERtotCUSTOMER_MS);
+			$pfUSERtotCUSTOMER_MS_pct =	sprintf("%8s", $pfUSERtotCUSTOMER_MS_pct);
+			$pfUSERavgCUSTOMER_MS =		sprintf("%6s", $USERavgCUSTOMER_MS);
+			$PAUSEtotal[$m] = $pfUSERtotPAUSE_MS;
+
+			if ($non_latin < 1)
+				{
+				$Scall_date=	sprintf("%-10s", $call_dateX);
+				$Sfull_name=	sprintf("%-15s", " "); 
+				$Suser_group=	sprintf("%-20s", " "); 
+				$Slast_user_group=	sprintf("%-20s", " "); 
+				$Suser_sub =		sprintf("%-8s", " ");
+				}
+			else
+				{	
+				$Scall_date=	sprintf("%-10s", $call_dateX);
+				$Sfull_name=	sprintf("%-45s", " "); 
+				$Suser_group=	sprintf("%-60s", " "); 
+				$Slast_user_group=	sprintf("%-60s", " "); 
+				$Suser_sub =	sprintf("%-24s", " ");
+				}
+
+			if ($show_percentages) {
+				$Toutput_sub .= "| $Sfull_name | $Suser_sub | $Suser_group | $Slast_user_group | $Scall_date | $Scalls | $pfUSERtime_MS | $pfUSERtotPAUSE_MS | $pfUSERtotPAUSE_MS_pct % | $pfUSERavgPAUSE_MS | $pfUSERtotWAIT_MS | $pfUSERtotWAIT_MS_pct % | $pfUSERavgWAIT_MS | $pfUSERtotTALK_MS | $pfUSERtotTALK_MS_pct % | $pfUSERavgTALK_MS | $pfUSERtotDISPO_MS | $pfUSERtotDISPO_MS_pct % | $pfUSERavgDISPO_MS | $pfUSERtotDEAD_MS | $pfUSERtotDEAD_MS_pct % | $pfUSERavgDEAD_MS | $pfUSERtotCUSTOMER_MS | $pfUSERtotCUSTOMER_MS_pct % | $pfUSERavgCUSTOMER_MS |$SstatusesHTML\n";
+			} else {
+				$Toutput_sub .= "| $Sfull_name | $Suser_sub | $Suser_group | $Slast_user_group | $Scall_date | $Scalls | $pfUSERtime_MS | $pfUSERtotPAUSE_MS | $pfUSERavgPAUSE_MS | $pfUSERtotWAIT_MS | $pfUSERavgWAIT_MS | $pfUSERtotTALK_MS | $pfUSERavgTALK_MS | $pfUSERtotDISPO_MS | $pfUSERavgDISPO_MS | $pfUSERtotDEAD_MS | $pfUSERavgDEAD_MS | $pfUSERtotCUSTOMER_MS | $pfUSERavgCUSTOMER_MS |$SstatusesHTML\n";
+			}
+
+
+			$CSV_lines_sub.="\"\",";
+			if ($show_percentages) {
+				$CSV_lines_sub.=preg_replace('/\s/', '', "\"\",\"\",\"\",\"$Scall_date\",\"$Scalls\",\"$pfUSERtime_MS\",\"$pfUSERtotPAUSE_MS\",\"$pfUSERtotPAUSE_MS_pct\",\"$pfUSERavgPAUSE_MS\",\"$pfUSERtotWAIT_MS\",\"$pfUSERtotWAIT_MS_pct\",\"$pfUSERavgWAIT_MS\",\"$pfUSERtotTALK_MS\",\"$pfUSERtotTALK_MS_pct\",\"$pfUSERavgTALK_MS\",\"$pfUSERtotDISPO_MS\",\"$pfUSERtotDISPO_MS_pct\",\"$pfUSERavgDISPO_MS\",\"$pfUSERtotDEAD_MS\",\"$pfUSERtotDEAD_MS_pct\",\"$pfUSERavgDEAD_MS\",\"$pfUSERtotCUSTOMER_MS\",\"$pfUSERtotCUSTOMER_MS_pct\",\"$pfUSERavgCUSTOMER_MS\"$CSVstatuses");
+			} else {
+				$CSV_lines_sub.=preg_replace('/\s/', '', "\"\",\"\",\"\",\"$Scall_date\",\"$Scalls\",\"$pfUSERtime_MS\",\"$pfUSERtotPAUSE_MS\",\"$pfUSERavgPAUSE_MS\",\"$pfUSERtotWAIT_MS\",\"$pfUSERavgWAIT_MS\",\"$pfUSERtotTALK_MS\",\"$pfUSERavgTALK_MS\",\"$pfUSERtotDISPO_MS\",\"$pfUSERavgDISPO_MS\",\"$pfUSERtotDEAD_MS\",\"$pfUSERavgDEAD_MS\",\"$pfUSERtotCUSTOMER_MS\",\"$pfUSERavgCUSTOMER_MS\"$CSVstatuses");
+			}
+			$CSV_lines_sub.="\n";
+
+			}
+		if ($show_percentages) 
+			{
+			$Toutput_sub.="+-----------------+----------+----------------------+----------------------+".$BBD_header."--------+-----------+----------+------------+--------+----------+------------+--------+----------+------------+--------+----------+------------+--------+----------+------------+--------+----------+------------+--------+$statusesHEAD\n";
+			} 
+		else 
+			{
+			$Toutput_sub.="+-----------------+----------+----------------------+----------------------+".$BBD_header."--------+-----------+----------+--------+----------+--------+----------+--------+----------+--------+----------+--------+----------+--------+$statusesHEAD\n";
+			}
+		}
+
+	$Slast_user_group=$recent_user_groups[$Suser];
+
+	$Sfull_name=$user_namesARY[$m];
+	$Suser_group=$user_groupsARY[$m];
+	$Stime=0;
+	$Scalls=0;
+	$Stalk_sec=0;
+	$Spause_sec=0;
+	$Swait_sec=0;
+	$Sdispo_sec=0;
+	$Sdead_sec=0;
+	$Scustomer_sec=0;
+	$SstatusesHTML='';
+	$CSVstatuses='';
+
+	$Stalk_sec_pct=0;
+	$Spause_sec_pct=0;
+	$Swait_sec_pct=0;
+	$Sdispo_sec_pct=0;
+	$Sdead_sec_pct=0;
+
+	### BEGIN loop through each status ###
+	$n=0;
+	while ($n < $j)
+		{
+		$Sstatus=$statusesARY[$n];
+		$SstatusTXT='';
+
+		$varname=$Sstatus."_graph";
+		$$varname=$graph_header."
$Sstatus
"._QXZ("TOTAL").": $current_graph_total
$Sstatus
"._QXZ("TOTAL").": $current_graph_total
"; + +$HTML_text.=""; +} + + +if ($file_download == 0 || !$file_download) + { + $android_header=1; + echo $HTML_head; + require("admin_header.php"); + echo $HTML_text; + } + + +if ($db_source == 'S') + { + mysqli_close($link); + $use_slave_server=0; + $db_source = 'M'; + require("dbconnect_mysqli.php"); + } + +$endMS = microtime(); +$startMSary = explode(" ",$startMS); +$endMSary = explode(" ",$endMS); +$runS = ($endMSary[0] - $startMSary[0]); +$runM = ($endMSary[1] - $startMSary[1]); +$TOTALrun = ($runS + $runM); + +$stmt="UPDATE vicidial_report_log set run_time='$TOTALrun' where report_log_id='$report_log_id';"; +if ($DB) {echo "|$stmt|\n";} +$rslt=mysql_to_mysqli($stmt, $link); + +exit; +?> + diff --git a/agc_2-X/trunk/www/vicidial/AST_rt_whiteboard_rpt_mobile.php b/agc_2-X/trunk/www/vicidial/AST_rt_whiteboard_rpt_mobile.php index 0a3832f1..d9a2d225 100644 --- a/agc_2-X/trunk/www/vicidial/AST_rt_whiteboard_rpt_mobile.php +++ b/agc_2-X/trunk/www/vicidial/AST_rt_whiteboard_rpt_mobile.php @@ -1,11 +1,12 @@ , Joe Johnson LICENSE: AGPLv2 +# Copyright (C) 2020 Matt Florell , Joe Johnson LICENSE: AGPLv2 # # Mobile version of real-time report that allows users to create a customized, graphical display of various data sets # # 190227-1259 - Initial build +# 200309-1819 - Modifications for display formatting # $startMS = microtime(); @@ -585,8 +586,8 @@ $MAIN.="
"; -$MAIN.=""._QXZ("Report Type").": $NWB#rt_whiteboard_report-report_type$NWE"; -$MAIN.="\n"; $MAIN.=""; $MAIN.=""; $MAIN.=""; @@ -603,7 +604,7 @@ $MAIN.="\n"; $MAIN.="\n"; $MAIN.="\n"; -$MAIN.=" "._QXZ("Campaigns").": $NWB#rt_whiteboard_report-parameters$NWE
"; +$MAIN.=" "._QXZ("Campaigns").": $NWB#rt_whiteboard_report-parameters$NWE
"; $MAIN.="\n"; $MAIN.="\n"; $MAIN.=""; -$MAIN.=""._QXZ("Status flags").": $NWB#rt_whiteboard_report-parameters$NWE
"; +$MAIN.=""._QXZ("Status flags").": $NWB#rt_whiteboard_report-parameters$NWE
"; $MAIN.="\n"; if (preg_match('/\-\-ALL\-\-/',$groups_string)) {$MAIN.="\n";} @@ -670,7 +671,7 @@ while ($groups_to_print > $o) $MAIN.="\n"; $MAIN.="\n"; -$MAIN.=""._QXZ("DIDs").": $NWB#rt_whiteboard_report-parameters$NWE
"; +$MAIN.=""._QXZ("DIDs").": $NWB#rt_whiteboard_report-parameters$NWE
"; $MAIN.="\n"; if (preg_match('/\-\-ALL\-\-/',$user_groups_string)) {$MAIN.="\n";} @@ -704,7 +705,7 @@ while ($user_groups_to_print > $o) $MAIN.="\n"; $MAIN.="\n"; -$MAIN.=""._QXZ("Users").": $NWB#rt_whiteboard_report-parameters$NWE
"; +$MAIN.=""._QXZ("Users").": $NWB#rt_whiteboard_report-parameters$NWE
"; $MAIN.="
\n"; -$MAIN.=""; +$MAIN.=" "._QXZ("Start date/time").": $NWB#rt_whiteboard_report-start_date$NWE"; +$MAIN.="\n"; +$MAIN.=""; /* $MAIN.="\n"; */ -$MAIN.="  "; +$MAIN.="  
"; -$MAIN.="

"; -$MAIN.=""._QXZ("OR Past")." "._QXZ("hours")." $NWB#rt_whiteboard_report-show_results$NWE"; -$MAIN.="\n"; - -$MAIN.=""; -$MAIN.=""; -$MAIN.=""; -$MAIN.=""; -$MAIN.=""; -$MAIN.=""; -$MAIN.=""; -$MAIN.=""; -$MAIN.="
"._QXZ("Target per unit").": $NWB#rt_whiteboard_report-target_per_unit$NWE
"._QXZ("Target sales").": $NWB#rt_whiteboard_report-target_gross_sales$NWE
"; +$MAIN.="    "._QXZ("OR Past")." "._QXZ("hours")." $NWB#rt_whiteboard_report-show_results$NWE"; $MAIN.="\n"; $MAIN.="\n"; $MAIN.=""; -$MAIN.=""; +$MAIN.=""._QXZ("Target per unit").": $NWB#rt_whiteboard_report-target_per_unit$NWE"; +$MAIN.=""._QXZ("Target sales").": $NWB#rt_whiteboard_report-target_gross_sales$NWE"; +$MAIN.="\n"; + +$MAIN.=""; +$MAIN.="

"; # $MAIN.=""; $MAIN.="\n"; @@ -769,28 +763,63 @@ $MAIN.="\n"; $MAIN.="