Added Agent API functions for Send DTMF, Park Customer and the Transfer Conference functions as well
Backported two small bug fixes to 2.2 branch git-svn-id: svn://192.168.202.10@1443 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
@@ -281,9 +281,11 @@
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# 100327-0902 - fix for manual dial answering machine message
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# 100413-1347 - Various fixes for logging and extended alt-dialing
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# 100510-2014 - 2.2.1 release prep
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# 100527-2211 - Fixed minor consultative transfer bug and alternate language no hopper bug
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#
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$version = '2.2.1-259';
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$build = '100510-2014';
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$version = '2.2.1-260';
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$build = '100527-2211';
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$mel=1; # Mysql Error Log enabled = 1
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$mysql_log_count=64;
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$one_mysql_log=0;
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@@ -3097,12 +3099,12 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
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{
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var Ctasknum = tasknum_string.replace(regCXFvars, '');
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if (Ctasknum.length < 2)
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{Ctasknum = '990009';}
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{Ctasknum = '90009';}
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var agentdirect = '';
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}
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else
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{
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Ctasknum = '990009';
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Ctasknum = '90009';
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var agentdirect = tasknum_string;
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}
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var XfeRSelecT = document.getElementById("XfeRGrouP");
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@@ -156,6 +156,9 @@ OTHER CHANGES:
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36. Added utility in CallCard section to generate new card IDs and view by Run.
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37. Added Agent API functions for Send DTMF, Park Customer and the Transfer
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Conference functions as well
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@@ -22,6 +22,9 @@ set_timer_action - sets timer action for the current call the agent is on
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st_login_log - looks up the vicidial_users.custom_three field and logs event from CRM
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st_get_agent_active_lead - looks up active lead info for an agent and outputs lead information
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ra_call_control - remote agent call control: hangup/transfer calls being handled by remote agents
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send_dtmf - sends dtmf signal string to agent's session
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transfer_conference - sends several commands related to the agent transfer-conf frame
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park_call - sends command to park customer or grab customer from park
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New scripts:
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@@ -445,6 +448,107 @@ SUCCESS: ra_call_control hungup - 6666|Y0315201639000402027|HANGUP
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--------------------------------------------------------------------------------
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send_dtmf -
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DESCRIPTION:
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Sends dtmf signal string to agent's session
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VALUES: (value)
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only valid DTMF characters with these replacements:
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P = # (pound or hash)
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S = * (star)
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Q = (one second of silence)
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EXAMPLE URLS:
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http://server/agc/api.php?source=test&user=6666&pass=1234&agent_user=1000&function=send_dtmf&value=QQQQ1234SQQQQQ6654P
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RESPONSES:
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ERROR: send_dtmf not valid - QQ|6666
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ERROR: no user found - 6666
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ERROR: agent_user is not logged in - 6666
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SUCCESS: send_dtmf function set - QQQQ1234SQQQQQ6654P|6666
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--------------------------------------------------------------------------------
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park_call -
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DESCRIPTION:
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sends command to park customer or grab customer out of park
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VALUES:
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value -
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REQUIRED, choices are below
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PARK_CUSTOMER - send customer to the park extension as defined in the campaign the agent is logged into
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GRAB_CUSTOMER - grab customer from the park extension and send them to the agent session
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EXAMPLE URLS:
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http://server/agc/api.php?source=test&user=6666&pass=1234&agent_user=1000&function=park_call&value=PARK_CUSTOMER
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http://server/agc/api.php?source=test&user=6666&pass=1234&agent_user=1000&function=park_call&value=GRAB_CUSTOMER
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RESPONSES:
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ERROR: park_call not valid - PARK_CUSTOMER|6666
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ERROR: no user found - 6666
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ERROR: agent_user is not logged in - 6666
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ERROR: agent_user does not have a lead on their screen - 6666
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SUCCESS: park_call function set - PARK_CUSTOMER|6666
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--------------------------------------------------------------------------------
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transfer_conference -
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DESCRIPTION:
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sends several commands related to the agent transfer-conf frame
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VALUES:
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value -
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REQUIRED, choices are below
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HANGUP_XFER - hangup the third party line
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HANGUP_BOTH - hangup customer and third party line
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BLIND_TRANSFER - send a call to a defined phone number
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LEAVE_VM - blind transfer customer to the campaign-defined voicemail message
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LOCAL_CLOSER - send call to another ViciDial agent, must have in-group, optional phone_number field for AGENTDIRECT agent
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DIAL_WITH_CUSTOMER - 3-way call with customer on the line
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PARK_CUSTOMER_DIAL - send customer to park and place a call to a third party
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LEAVE_3WAY_CALL - leave customer and third party in conference and go to the disposition screen
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phone_number -
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OPTIONAL/REQUIRED, required for any transfer or dial value
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ingroup_choices -
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OPTIONAL/REQUIRED, required for local_closer and consultative transfers, must be a single active in-group, reserved option of "DEFAULTINGROUP" can be used to select the default in-group for the in-group or campaign that the call originated from
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consultative -
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OPTIONAL, when you want to do a consultative transfer with your customer and another ViciDial agent, 'YES' and 'NO' are valid options, you can only use this with DIAL_WITH_CUSTOMER or PARK_CUSTOMER_DIAL
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dial_override -
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OPTIONAL, dials exactly the phone number specified with no campaign-defined phone code or prefix
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EXAMPLE URLS:
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http://server/agc/api.php?source=test&user=6666&pass=1234&agent_user=1000&function=transfer_conference&value=HANGUP_XFER
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http://server/agc/api.php?source=test&user=6666&pass=1234&agent_user=1000&function=transfer_conference&value=HANGUP_BOTH
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http://server/agc/api.php?source=test&user=6666&pass=1234&agent_user=1000&function=transfer_conference&value=BLIND_TRANSFER&phone_number=8500
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http://server/agc/api.php?source=test&user=6666&pass=1234&agent_user=1000&function=transfer_conference&value=LEAVE_VM
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http://server/agc/api.php?source=test&user=6666&pass=1234&agent_user=1000&function=transfer_conference&value=LOCAL_CLOSER&ingroup_choices=DEFAULTINGROUP
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http://server/agc/api.php?source=test&user=6666&pass=1234&agent_user=1000&function=transfer_conference&value=LOCAL_CLOSER&ingroup_choices=AGENTDIRECT&phone_number=6666
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http://server/agc/api.php?source=test&user=6666&pass=1234&agent_user=1000&function=transfer_conference&value=LOCAL_CLOSER&ingroup_choices=SALESLINE
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http://server/agc/api.php?source=test&user=6666&pass=1234&agent_user=1000&function=transfer_conference&value=DIAL_WITH_CUSTOMER&ingroup_choices=TEST_IN3&consultative=YES
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http://server/agc/api.php?source=test&user=6666&pass=1234&agent_user=1000&function=transfer_conference&value=DIAL_WITH_CUSTOMER&phone_number=8500
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http://server/agc/api.php?source=test&user=6666&pass=1234&agent_user=1000&function=transfer_conference&value=DIAL_WITH_CUSTOMER&phone_number=919998888112&dial_override=YES
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http://server/agc/api.php?source=test&user=6666&pass=1234&agent_user=1000&function=transfer_conference&value=PARK_CUSTOMER_DIAL&ingroup_choices=TEST_IN3&consultative=YES
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http://server/agc/api.php?source=test&user=6666&pass=1234&agent_user=1000&function=transfer_conference&value=LEAVE_3WAY_CALL
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RESPONSES:
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ERROR: transfer_conference not valid - QQ|6666
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ERROR: value is not valid - XYZFUNCTION|6666
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ERROR: no user found - 6666
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ERROR: ingroup is not valid - XYZINGROUP
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ERROR: agent_user is not logged in - 6666
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ERROR: agent_user does not have a live call - 6666
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SUCCESS: transfer_conference function set - LOCAL_CLOSER|SALESLINE||YES|6666
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@@ -459,16 +563,6 @@ update vicidial_live_agents set external_hangup=1 where user='1000';
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update vicidial_live_agents set external_status='A' where user='1000';
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Database changes: (these are already in the system, DO NOT RUN THEM)
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ALTER TABLE vicidial_live_agents ADD external_hangup VARCHAR(1) default '';
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ALTER TABLE vicidial_live_agents ADD external_status VARCHAR(6) default '';
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ALTER TABLE vicidial_live_agents ADD external_pause VARCHAR(20) default '';
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ALTER TABLE vicidial_live_agents ADD external_dial VARCHAR(100) default '';
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ALTER TABLE vicidial_users ADD vdc_agent_api_access ENUM('0','1') default '0';
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ALTER TABLE system_settings ADD vdc_agent_api_active ENUM('0','1') default '0';
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CREATE TABLE vicidial_api_log (
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api_id INT(9) UNSIGNED AUTO_INCREMENT PRIMARY KEY NOT NULL,
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user VARCHAR(20) NOT NULL,
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@@ -373,6 +373,9 @@ outbound_autodial ENUM('Y','N') default 'N',
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manager_ingroup_set ENUM('Y','N','SET') default 'N',
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ra_user VARCHAR(20) default '',
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ra_extension VARCHAR(100) default '',
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external_dtmf VARCHAR(100) default '',
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external_transferconf VARCHAR(100) default '',
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external_park VARCHAR(40) default '',
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index (random_id),
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index (last_call_time),
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index (last_update_time),
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@@ -2245,7 +2248,7 @@ ALTER TABLE vicidial_agent_log_archive MODIFY agent_log_id INT(9) UNSIGNED NOT N
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CREATE TABLE vicidial_carrier_log_archive LIKE vicidial_carrier_log;
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UPDATE system_settings SET db_schema_version='1224',db_schema_update_date=NOW();
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UPDATE system_settings SET db_schema_version='1225',db_schema_update_date=NOW();
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GRANT RELOAD ON *.* TO cron@'%';
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GRANT RELOAD ON *.* TO cron@localhost;
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@@ -349,3 +349,9 @@ ALTER table vicidial_inbound_groups ADD onhold_prompt_no_block ENUM('N','Y') def
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ALTER table vicidial_inbound_groups ADD onhold_prompt_seconds SMALLINT(5) default '10';
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UPDATE system_settings SET db_schema_version='1224',db_schema_update_date=NOW();
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ALTER TABLE vicidial_live_agents ADD external_dtmf VARCHAR(100) default '';
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ALTER TABLE vicidial_live_agents ADD external_transferconf VARCHAR(100) default '';
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ALTER TABLE vicidial_live_agents ADD external_park VARCHAR(40) default '';
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UPDATE system_settings SET db_schema_version='1225',db_schema_update_date=NOW();
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@@ -10,7 +10,7 @@
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# - $user
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# - $pass
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# - $agent_user
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# - $function - ('external_hangup','external_status','external_pause','external_dial','change_ingroups')
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# - $function - ('external_hangup','external_status','external_pause','external_dial','change_ingroups',...)
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# - $value
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# - $vendor_id
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# - $focus
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@@ -47,10 +47,11 @@
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# 100315-2021 - Added ra_call_control function
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# 100318-0605 - Added close_window_link and language options
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# 100401-2357 - Added external_add_lead function (contributed by aouyar)
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# 100527-0926 - Added send_dtmf, transfer_conference and park_call functions
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#
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$version = '2.4-14';
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$build = '100401-2357';
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$version = '2.4-15';
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$build = '100527-0926';
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require("dbconnect.php");
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@@ -157,6 +158,10 @@ if (isset($_GET["dnc_check"])) {$dnc_check=$_GET["dnc_check"];}
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elseif (isset($_POST["dnc_check"])) {$dnc_check=$_POST["dnc_check"];}
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if (isset($_GET["campaign_dnc_check"])) {$campaign_dnc_check=$_GET["campaign_dnc_check"];}
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elseif (isset($_POST["campaign_dnc_check"])) {$campaign_dnc_check=$_POST["campaign_dnc_check"];}
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if (isset($_GET["dial_override"])) {$dial_override=$_GET["dial_override"];}
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elseif (isset($_POST["dial_override"])) {$dial_override=$_POST["dial_override"];}
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if (isset($_GET["consultative"])) {$consultative=$_GET["consultative"];}
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elseif (isset($_POST["consultative"])) {$consultative=$_POST["consultative"];}
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if (isset($_GET["DB"])) {$DB=$_GET["DB"];}
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elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];}
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@@ -228,6 +233,8 @@ if ($non_latin < 1)
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$vendor_lead_code = ereg_replace("[^ -\.\_0-9a-zA-Z]","",$vendor_lead_code);
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$rank = ereg_replace("[^-0-9]","",$rank);
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$owner = ereg_replace("[^-\.\:\/\@\_0-9a-zA-Z]","",$owner);
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$dial_override = ereg_replace("[^A-Z]","",$dial_override);
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$consultative = ereg_replace("[^A-Z]","",$consultative);
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}
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else
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{
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@@ -248,6 +255,7 @@ $ENTRYdate = date("YmdHis");
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$MT[0]='';
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$api_script = 'agent';
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$api_logging = 1;
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if ($consultative != 'YES') {$consultative='NO';}
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################################################################################
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@@ -1953,6 +1961,338 @@ if ($function == 'ra_call_control')
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################################################################################
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### BEGIN - send_dtmf - send dtmf signals
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################################################################################
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if ($function == 'send_dtmf')
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{
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if ( (strlen($value)<1) or ( (strlen($agent_user)<1) and (strlen($alt_user)<2) ) )
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{
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$result = 'ERROR';
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$result_reason = "send_dtmf not valid";
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echo "$result: $result_reason - $value|$agent_user\n";
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api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data);
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}
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else
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{
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if (strlen($alt_user)>1)
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{
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$stmt = "select count(*) from vicidial_users where custom_three='$alt_user';";
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if ($DB) {echo "$stmt\n";}
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$rslt=mysql_query($stmt, $link);
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$row=mysql_fetch_row($rslt);
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if ($row[0] > 0)
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{
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$stmt = "select user from vicidial_users where custom_three='$alt_user' order by user;";
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if ($DB) {echo "$stmt\n";}
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$rslt=mysql_query($stmt, $link);
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$row=mysql_fetch_row($rslt);
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$agent_user = $row[0];
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}
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else
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{
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$result = 'ERROR';
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$result_reason = "no user found";
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echo "$result: $result_reason - $alt_user\n";
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api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data);
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}
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}
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$stmt = "select count(*) from vicidial_live_agents where user='$agent_user';";
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if ($DB) {echo "$stmt\n";}
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$rslt=mysql_query($stmt, $link);
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$row=mysql_fetch_row($rslt);
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if ($row[0] > 0)
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{
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$stmt="UPDATE vicidial_live_agents set external_dtmf='$value' where user='$agent_user';";
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if ($format=='debug') {echo "\n<!-- $stmt -->";}
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$rslt=mysql_query($stmt, $link);
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$result = 'SUCCESS';
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$result_reason = "send_dtmf function set";
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echo "$result: $result_reason - $value|$agent_user\n";
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api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data);
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}
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else
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{
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$result = 'ERROR';
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$result_reason = "agent_user is not logged in";
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echo "$result: $result_reason - $agent_user\n";
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api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data);
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}
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}
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}
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################################################################################
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### END - send_dtmf
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################################################################################
|
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|
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|
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|
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|
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################################################################################
|
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### BEGIN - park_call - send customer to park or pick up customer from park
|
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################################################################################
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if ($function == 'park_call')
|
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{
|
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if ( (strlen($value)<10) or ( (strlen($agent_user)<1) and (strlen($alt_user)<2) ) )
|
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{
|
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$result = 'ERROR';
|
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$result_reason = "park_call not valid";
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echo "$result: $result_reason - $value|$agent_user\n";
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api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data);
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}
|
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else
|
||||
{
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||||
if (strlen($alt_user)>1)
|
||||
{
|
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$stmt = "select count(*) from vicidial_users where custom_three='$alt_user';";
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if ($DB) {echo "$stmt\n";}
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$rslt=mysql_query($stmt, $link);
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$row=mysql_fetch_row($rslt);
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if ($row[0] > 0)
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||||
{
|
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$stmt = "select user from vicidial_users where custom_three='$alt_user' order by user;";
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if ($DB) {echo "$stmt\n";}
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$rslt=mysql_query($stmt, $link);
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$row=mysql_fetch_row($rslt);
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$agent_user = $row[0];
|
||||
}
|
||||
else
|
||||
{
|
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$result = 'ERROR';
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$result_reason = "no user found";
|
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echo "$result: $result_reason - $alt_user\n";
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api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data);
|
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}
|
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}
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$stmt = "select count(*) from vicidial_live_agents where user='$agent_user';";
|
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if ($DB) {echo "$stmt\n";}
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$rslt=mysql_query($stmt, $link);
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$row=mysql_fetch_row($rslt);
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if ($row[0] > 0)
|
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{
|
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$stmt = "select lead_id from vicidial_live_agents where user='$agent_user';";
|
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if ($DB) {echo "$stmt\n";}
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$rslt=mysql_query($stmt, $link);
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$row=mysql_fetch_row($rslt);
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$lead_id = $row[0];
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if ($lead_id > 0)
|
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{
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$stmt="UPDATE vicidial_live_agents set external_park='$value' where user='$agent_user';";
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if ($format=='debug') {echo "\n<!-- $stmt -->";}
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$rslt=mysql_query($stmt, $link);
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$result = 'SUCCESS';
|
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$result_reason = "park_call function set";
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echo "$result: $result_reason - $value|$agent_user\n";
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api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data);
|
||||
}
|
||||
else
|
||||
{
|
||||
$result = 'ERROR';
|
||||
$result_reason = "agent_user does not have a lead on their screen";
|
||||
echo "$result: $result_reason - $agent_user\n";
|
||||
api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data);
|
||||
}
|
||||
}
|
||||
else
|
||||
{
|
||||
$result = 'ERROR';
|
||||
$result_reason = "agent_user is not logged in";
|
||||
echo "$result: $result_reason - $agent_user\n";
|
||||
api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data);
|
||||
}
|
||||
}
|
||||
}
|
||||
################################################################################
|
||||
### END - park_call
|
||||
################################################################################
|
||||
|
||||
|
||||
|
||||
|
||||
|
||||
################################################################################
|
||||
### BEGIN - transfer_conference - send several different functions for 3-way calling and transfers
|
||||
################################################################################
|
||||
if ($function == 'transfer_conference')
|
||||
{
|
||||
if ( (strlen($value)<8) or ( (strlen($agent_user)<1) and (strlen($alt_user)<2) ) )
|
||||
{
|
||||
$result = 'ERROR';
|
||||
$result_reason = "transfer_conference not valid";
|
||||
echo "$result: $result_reason - $value|$agent_user\n";
|
||||
api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data);
|
||||
}
|
||||
else
|
||||
{
|
||||
$processed=0;
|
||||
$SUCCESS=0;
|
||||
if (strlen($alt_user)>1)
|
||||
{
|
||||
$stmt = "select count(*) from vicidial_users where custom_three='$alt_user';";
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$row=mysql_fetch_row($rslt);
|
||||
if ($row[0] > 0)
|
||||
{
|
||||
$stmt = "select user from vicidial_users where custom_three='$alt_user' order by user;";
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$agent_user = $row[0];
|
||||
}
|
||||
else
|
||||
{
|
||||
$result = 'ERROR';
|
||||
$result_reason = "no user found";
|
||||
echo "$result: $result_reason - $alt_user\n";
|
||||
api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data);
|
||||
}
|
||||
}
|
||||
$stmt = "select count(*) from vicidial_live_agents where user='$agent_user';";
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$row=mysql_fetch_row($rslt);
|
||||
if ($row[0] > 0)
|
||||
{
|
||||
$stmt = "select lead_id,callerid from vicidial_live_agents where user='$agent_user';";
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$lead_id = $row[0];
|
||||
$callerid = $row[1];
|
||||
if ( ($lead_id > 0) and (strlen($callerid)>15) )
|
||||
{
|
||||
### START In-group transfer or bridge ###
|
||||
if ( ($value=='LOCAL_CLOSER') or ( ( ($value=='DIAL_WITH_CUSTOMER') or ($value=='PARK_CUSTOMER_DIAL') ) and ($consultative=='YES') ) )
|
||||
{
|
||||
$processed++;
|
||||
if (strlen($ingroup_choices) < 2)
|
||||
{
|
||||
$result = 'ERROR';
|
||||
$result_reason = "ingroup is not valid";
|
||||
echo "$result: $result_reason - $ingroup_choices\n";
|
||||
api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data);
|
||||
}
|
||||
else
|
||||
{
|
||||
if (preg_match("/DEFAULTINGROUP/",$ingroup_choices))
|
||||
{
|
||||
$stmt = "select campaign_id,call_type from vicidial_auto_calls where callerid='$callerid';";
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$campaign_id = $row[0];
|
||||
$call_type = $row[1];
|
||||
|
||||
if ($call_type=='IN')
|
||||
{
|
||||
$stmt = "select default_xfer_group from vicidial_inbound_groups where group_id='$campaign_id';";
|
||||
}
|
||||
else
|
||||
{
|
||||
$stmt = "select default_xfer_group from vicidial_campaigns where campaign_id='$campaign_id';";
|
||||
}
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$ingroup_choices = $row[0];
|
||||
}
|
||||
|
||||
$stmt = "select count(*) from vicidial_inbound_groups where group_id='$ingroup_choices' and active='Y';";
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$ingroupactive = $row[0];
|
||||
|
||||
if ($ingroupactive < 1)
|
||||
{
|
||||
$result = 'ERROR';
|
||||
$result_reason = "ingroup is not valid";
|
||||
echo "$result: $result_reason - $ingroup_choices\n";
|
||||
api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data);
|
||||
}
|
||||
else
|
||||
{
|
||||
$SUCCESS++;
|
||||
|
||||
$external_transferconf = "$value---$ingroup_choices---$phone_number---$consultative---";
|
||||
}
|
||||
}
|
||||
}
|
||||
### END In-group transfer or bridge ###
|
||||
|
||||
### START other transfers ###
|
||||
if ( ($processed < 1) and (($value=='BLIND_TRANSFER') or ($value=='LEAVE_VM') or ($value=='DIAL_WITH_CUSTOMER') or ($value=='PARK_CUSTOMER_DIAL')) )
|
||||
{
|
||||
$processed++;
|
||||
$external_transferconf = "$value------$phone_number---NO---$dial_override";
|
||||
$SUCCESS++;
|
||||
}
|
||||
|
||||
### START hangups ###
|
||||
if ( ($processed < 1) and ( ($value=='HANGUP_XFER') or ($value=='HANGUP_BOTH') ) )
|
||||
{
|
||||
$processed++;
|
||||
$external_transferconf = "$value---------NO---";
|
||||
$SUCCESS++;
|
||||
}
|
||||
|
||||
### START leave-3way-call ###
|
||||
if ( ($processed < 1) and ($value=='LEAVE_3WAY_CALL') )
|
||||
{
|
||||
$processed++;
|
||||
$external_transferconf = "$value---------NO---";
|
||||
$SUCCESS++;
|
||||
}
|
||||
|
||||
if ($processed < 1)
|
||||
{
|
||||
$result = 'ERROR';
|
||||
$result_reason = "value is not valid";
|
||||
echo "$result: $result_reason - $value|$user\n";
|
||||
api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data);
|
||||
}
|
||||
else
|
||||
{
|
||||
if ($SUCCESS > 0)
|
||||
{
|
||||
$stmt="UPDATE vicidial_live_agents set external_transferconf='$external_transferconf' where user='$agent_user';";
|
||||
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$result = 'SUCCESS';
|
||||
$result_reason = "transfer_conference function set";
|
||||
echo "$result: $result_reason - $value|$ingroup_choices|$phone_number|$consultative|$agent_user\n";
|
||||
api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data);
|
||||
}
|
||||
}
|
||||
}
|
||||
else
|
||||
{
|
||||
$result = 'ERROR';
|
||||
$result_reason = "agent_user does not have a live call";
|
||||
echo "$result: $result_reason - $agent_user\n";
|
||||
api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data);
|
||||
}
|
||||
}
|
||||
else
|
||||
{
|
||||
$result = 'ERROR';
|
||||
$result_reason = "agent_user is not logged in";
|
||||
echo "$result: $result_reason - $agent_user\n";
|
||||
api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data);
|
||||
}
|
||||
}
|
||||
}
|
||||
################################################################################
|
||||
### END - transfer_conference
|
||||
################################################################################
|
||||
|
||||
|
||||
|
||||
|
||||
|
||||
|
||||
################################################################################
|
||||
### BEGIN - optional "close window" link
|
||||
################################################################################
|
||||
|
||||
@@ -1,7 +1,7 @@
|
||||
<?php
|
||||
# conf_exten_check.php version 2.2.0
|
||||
# conf_exten_check.php version 2.4
|
||||
#
|
||||
# Copyright (C) 2009 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2010 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# This script is designed purely to send whether the meetme conference has live channels connected and which they are
|
||||
# This script depends on the server_ip being sent and also needs to have a valid user/pass from the vicidial_users table
|
||||
@@ -50,10 +50,11 @@
|
||||
# 91130-2022 - Added code for manager override of in-group selection
|
||||
# 91228-1341 - Added API fields update functions
|
||||
# 100109-1337 - Fixed Manual dial live call detection
|
||||
# 100527-0957 - Added send_dtmf, transfer_conference and park_call API functions
|
||||
#
|
||||
|
||||
$version = '2.2.0-25';
|
||||
$build = '100109-1337';
|
||||
$version = '2.4-26';
|
||||
$build = '100527-0957';
|
||||
$mel=1; # Mysql Error Log enabled = 1
|
||||
$mysql_log_count=32;
|
||||
$one_mysql_log=0;
|
||||
@@ -387,7 +388,7 @@ echo "<BODY BGCOLOR=white marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>
|
||||
}
|
||||
|
||||
### grab the API hangup and API dispo fields in vicidial_live_agents
|
||||
$stmt="SELECT external_hangup,external_status,external_pause,external_dial,external_update_fields,external_update_fields_data,external_timer_action,external_timer_action_message,external_timer_action_seconds from vicidial_live_agents where user='$user' and server_ip='$server_ip';";
|
||||
$stmt="SELECT external_hangup,external_status,external_pause,external_dial,external_update_fields,external_update_fields_data,external_timer_action,external_timer_action_message,external_timer_action_seconds,external_dtmf,external_transferconf,external_park from vicidial_live_agents where user='$user' and server_ip='$server_ip';";
|
||||
if ($DB) {echo "|$stmt|\n";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03010',$user,$server_ip,$session_name,$one_mysql_log);}
|
||||
@@ -401,6 +402,9 @@ echo "<BODY BGCOLOR=white marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>
|
||||
$timer_action = $row[6];
|
||||
$timer_action_message = $row[7];
|
||||
$timer_action_seconds = $row[8];
|
||||
$external_dtmf = $row[9];
|
||||
$external_transferconf = $row[10];
|
||||
$external_park = $row[11];
|
||||
|
||||
if (strlen($external_status)<1) {$external_status = '::::::::::';}
|
||||
|
||||
@@ -570,7 +574,7 @@ echo "<BODY BGCOLOR=white marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>
|
||||
if ($Ashift_logout > 0)
|
||||
{$Alogin='SHIFT_LOGOUT';}
|
||||
|
||||
echo 'DateTime: ' . $NOW_TIME . '|UnixTime: ' . $StarTtime . '|Logged-in: ' . $Alogin . '|CampCalls: ' . $RingCalls . '|Status: ' . $Astatus . '|DiaLCalls: ' . $DiaLCalls . '|APIHanguP: ' . $external_hangup . '|APIStatuS: ' . $external_status . '|APIPausE: ' . $external_pause . '|APIDiaL: ' . $external_dial . '|DEADcall: ' . $DEADcustomer . '|InGroupChange: ' . $InGroupChangeDetails . '|APIFields: ' . $external_update_fields . '|APIFieldsData: ' . $external_update_fields_data . '|APITimerAction: ' . $timer_action . '|APITimerMessage: ' . $timer_action_message . '|APITimerSeconds: ' . $timer_action_seconds . "\n";
|
||||
echo 'DateTime: ' . $NOW_TIME . '|UnixTime: ' . $StarTtime . '|Logged-in: ' . $Alogin . '|CampCalls: ' . $RingCalls . '|Status: ' . $Astatus . '|DiaLCalls: ' . $DiaLCalls . '|APIHanguP: ' . $external_hangup . '|APIStatuS: ' . $external_status . '|APIPausE: ' . $external_pause . '|APIDiaL: ' . $external_dial . '|DEADcall: ' . $DEADcustomer . '|InGroupChange: ' . $InGroupChangeDetails . '|APIFields: ' . $external_update_fields . '|APIFieldsData: ' . $external_update_fields_data . '|APITimerAction: ' . $timer_action . '|APITimerMessage: ' . $timer_action_message . '|APITimerSeconds: ' . $timer_action_seconds . '|APIdtmf: ' . $external_dtmf . '|APItransferconf: ' . $external_transferconf . '|APIpark: ' . $external_park . "\n";
|
||||
|
||||
if (strlen($timer_action) > 3)
|
||||
{
|
||||
|
||||
@@ -1,5 +1,5 @@
|
||||
<?php
|
||||
# manager_send.php version 2.2.0
|
||||
# manager_send.php version 2.4
|
||||
#
|
||||
# Copyright (C) 2010 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
@@ -12,7 +12,7 @@
|
||||
# - $user
|
||||
# - $pass
|
||||
# optional variables:
|
||||
# - $ACTION - ('Originate','Redirect','Hangup','Command','Monitor','StopMonitor','SysCIDOriginate','RedirectName','RedirectNameVmail','MonitorConf','StopMonitorConf','RedirectXtra','RedirectXtraCX','RedirectVD','HangupConfDial','VolumeControl','OriginateVDRelogin')
|
||||
# - $ACTION - ('Originate','Redirect','Hangup','Command','Monitor','StopMonitor','SysCIDOriginate','SysCIDdtmfOriginate','RedirectName','RedirectNameVmail','MonitorConf','StopMonitorConf','RedirectXtra','RedirectXtraCX','RedirectVD','HangupConfDial','VolumeControl','OriginateVDRelogin')
|
||||
# - $queryCID - ('CN012345678901234567',...)
|
||||
# - $format - ('text','debug')
|
||||
# - $channel - ('Zap/41-1','SIP/test101-1jut','IAX2/iaxy@iaxy',...)
|
||||
@@ -97,10 +97,11 @@
|
||||
# 91213-1208 - Added queue_position to queue_log COMPLETE... records
|
||||
# 100327-0846 - Fix for list_id override answering machine message
|
||||
# 100423-2304 - Added alertCID
|
||||
# 100527-1014 - Added SysCIDdtmfOriginate function
|
||||
#
|
||||
|
||||
$version = '2.2.0-48';
|
||||
$build = '100423-2304';
|
||||
$version = '2.4-49';
|
||||
$build = '100527-1014';
|
||||
$mel=1; # Mysql Error Log enabled = 1
|
||||
$mysql_log_count=85;
|
||||
$one_mysql_log=0;
|
||||
@@ -294,6 +295,20 @@ if ($format=='debug')
|
||||
|
||||
|
||||
|
||||
######################
|
||||
# ACTION=SysCIDdtmfOriginate - prep the send dtmf command
|
||||
######################
|
||||
if ($ACTION=="SysCIDdtmfOriginate")
|
||||
{
|
||||
$stmt="UPDATE vicidial_live_agents SET external_dtmf='' where user='$user';";
|
||||
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02XXX',$user,$server_ip,$session_name,$one_mysql_log);}
|
||||
|
||||
$ACTION="SysCIDOriginate";
|
||||
}
|
||||
|
||||
|
||||
|
||||
######################
|
||||
# ACTION=SysCIDOriginate - insert Originate Manager statement allowing small CIDs for system calls
|
||||
@@ -771,6 +786,11 @@ if ($ACTION=="RedirectToPark")
|
||||
# fwrite ($fp, "$NOW_TIME|MS_LOG_0|$queryCID|$stmt|\n");
|
||||
# fclose($fp);
|
||||
}
|
||||
|
||||
$stmt="UPDATE vicidial_live_agents SET external_park='' where user='$user';";
|
||||
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02XXX',$user,$server_ip,$session_name,$one_mysql_log);}
|
||||
}
|
||||
|
||||
if ($ACTION=="RedirectFromPark")
|
||||
@@ -795,6 +815,11 @@ if ($ACTION=="RedirectFromPark")
|
||||
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02026',$user,$server_ip,$session_name,$one_mysql_log);}
|
||||
$ACTION="Redirect";
|
||||
}
|
||||
|
||||
$stmt="UPDATE vicidial_live_agents SET external_park='' where user='$user';";
|
||||
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02XXX',$user,$server_ip,$session_name,$one_mysql_log);}
|
||||
}
|
||||
|
||||
if ($ACTION=="RedirectName")
|
||||
|
||||
@@ -5014,7 +5014,7 @@ if ($ACTION == 'updateDISPO')
|
||||
}
|
||||
|
||||
### reset the API fields in vicidial_live_agents record
|
||||
$stmt = "UPDATE vicidial_live_agents set lead_id=0,external_hangup=0,external_status='',external_update_fields='0',external_update_fields_data='',external_timer_action_seconds='-1',last_state_change='$NOW_TIME' where user='$user' and server_ip='$server_ip';";
|
||||
$stmt = "UPDATE vicidial_live_agents set lead_id=0,external_hangup=0,external_status='',external_update_fields='0',external_update_fields_data='',external_timer_action_seconds='-1',external_dtmf='',external_transferconf='',external_park='',last_state_change='$NOW_TIME' where user='$user' and server_ip='$server_ip';";
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($mel > 0) {$errno = mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00141',$user,$server_ip,$session_name,$one_mysql_log);}
|
||||
@@ -7391,6 +7391,21 @@ if ($ACTION == 'DiaLableLeaDsCounT')
|
||||
}
|
||||
|
||||
|
||||
################################################################################
|
||||
### Clear_API_Field - clears a single vicidial_live_agents field
|
||||
################################################################################
|
||||
if ($ACTION == 'Clear_API_Field')
|
||||
{
|
||||
$stmt="UPDATE vicidial_live_agents SET $comments='' where user='$user';";
|
||||
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
|
||||
|
||||
echo "DONE: $comments";
|
||||
}
|
||||
|
||||
|
||||
|
||||
|
||||
|
||||
if ($format=='debug')
|
||||
|
||||
@@ -294,10 +294,11 @@
|
||||
# 100428-0544 - Added uniqueid display option for PRESERVE
|
||||
# 100513-0714 - Added options.php option to hide the timeclock link
|
||||
# 100513-2337 - Changed user_login_first to attempt full login if phone_login/pass are filled in
|
||||
# 100527-2212 - Added API send_dtmf, transfer_conference and park_call functions
|
||||
#
|
||||
|
||||
$version = '2.4-272';
|
||||
$build = '100513-2337';
|
||||
$version = '2.4-273';
|
||||
$build = '100527-2212';
|
||||
$mel=1; # Mysql Error Log enabled = 1
|
||||
$mysql_log_count=66;
|
||||
$one_mysql_log=0;
|
||||
@@ -2921,6 +2922,14 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
|
||||
var uniqueid_status_display='';
|
||||
var uniqueid_status_prefix='';
|
||||
var custom_call_id='';
|
||||
var api_dtmf='';
|
||||
var api_transferconf_function='';
|
||||
var api_transferconf_group='';
|
||||
var api_transferconf_number='';
|
||||
var api_transferconf_consultative='';
|
||||
var api_transferconf_override='';
|
||||
var api_parkcustomer='';
|
||||
var API_selected_xfergroup='';
|
||||
var DiaLControl_auto_HTML = "<IMG SRC=\"./images/vdc_LB_pause_OFF.gif\" border=0 alt=\" Pause \"><a href=\"#\" onclick=\"AutoDial_ReSume_PauSe('VDADready');\"><IMG SRC=\"./images/vdc_LB_resume.gif\" border=0 alt=\"Resume\"></a>";
|
||||
var DiaLControl_auto_HTML_ready = "<a href=\"#\" onclick=\"AutoDial_ReSume_PauSe('VDADpause');\"><IMG SRC=\"./images/vdc_LB_pause.gif\" border=0 alt=\" Pause \"></a><IMG SRC=\"./images/vdc_LB_resume_OFF.gif\" border=0 alt=\"Resume\">";
|
||||
var DiaLControl_auto_HTML_OFF = "<IMG SRC=\"./images/vdc_LB_pause_OFF.gif\" border=0 alt=\" Pause \"><IMG SRC=\"./images/vdc_LB_resume_OFF.gif\" border=0 alt=\"Resume\">";
|
||||
@@ -3269,16 +3278,19 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
|
||||
{
|
||||
var Ctasknum = tasknum_string.replace(regCXFvars, '');
|
||||
if (Ctasknum.length < 2)
|
||||
{Ctasknum = '990009';}
|
||||
{Ctasknum = '90009';}
|
||||
var agentdirect = '';
|
||||
}
|
||||
else
|
||||
{
|
||||
Ctasknum = '990009';
|
||||
Ctasknum = '90009';
|
||||
var agentdirect = tasknum_string;
|
||||
}
|
||||
var XfeRSelecT = document.getElementById("XfeRGrouP");
|
||||
tasknum = Ctasknum + "*" + XfeRSelecT.value + '*CXFER*' + document.vicidial_form.lead_id.value + '**' + dialed_number + '*' + user + '*' + agentdirect + '*' + VD_live_call_secondS + '*';
|
||||
var XfeR_GrouP = XfeRSelecT.value;
|
||||
if (API_selected_xfergroup.length > 1)
|
||||
{var XfeR_GrouP = API_selected_xfergroup;}
|
||||
tasknum = Ctasknum + "*" + XfeR_GrouP + '*CXFER*' + document.vicidial_form.lead_id.value + '**' + dialed_number + '*' + user + '*' + agentdirect + '*' + VD_live_call_secondS + '*';
|
||||
|
||||
CustomerData_update();
|
||||
}
|
||||
@@ -3441,7 +3453,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
|
||||
if (xmlhttp)
|
||||
{
|
||||
var queryCID = dtmf_string;
|
||||
VMCoriginate_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=SysCIDOriginate&format=text&channel=" + dtmf_send_extension + "&queryCID=" + queryCID + "&exten=" + dtmf_silent_prefix + '' + conf_dtmf_room + "&ext_context=" + ext_context + "&ext_priority=1";
|
||||
VMCoriginate_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=SysCIDdtmfOriginate&format=text&channel=" + dtmf_send_extension + "&queryCID=" + queryCID + "&exten=" + dtmf_silent_prefix + '' + conf_dtmf_room + "&ext_context=" + ext_context + "&ext_priority=1";
|
||||
xmlhttp.open('POST', 'manager_send.php');
|
||||
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
|
||||
xmlhttp.send(VMCoriginate_query);
|
||||
@@ -3600,6 +3612,80 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
|
||||
api_timer_action_message = APITimerMessage_array[1];
|
||||
var APITimerSeconds_array = check_time_array[19].split("APITimerSeconds: ");
|
||||
api_timer_action_seconds = APITimerSeconds_array[1];
|
||||
var APIdtmf_array = check_time_array[20].split("APIdtmf: ");
|
||||
api_dtmf = APIdtmf_array[1];
|
||||
var APItransfercond_array = check_time_array[21].split("APItransferconf: ");
|
||||
var api_transferconf_values_array = APItransfercond_array[1].split("---");
|
||||
api_transferconf_function = api_transferconf_values_array[0];
|
||||
api_transferconf_group = api_transferconf_values_array[1];
|
||||
api_transferconf_number = api_transferconf_values_array[2];
|
||||
api_transferconf_consultative = api_transferconf_values_array[3];
|
||||
api_transferconf_override = api_transferconf_values_array[4];
|
||||
var APIpark_array = check_time_array[22].split("APIpark: ");
|
||||
api_parkcustomer = APIpark_array[1];
|
||||
|
||||
if (api_transferconf_function.length > 0)
|
||||
{
|
||||
if (api_transferconf_function == 'HANGUP_XFER')
|
||||
{xfercall_send_hangup();}
|
||||
if (api_transferconf_function == 'HANGUP_BOTH')
|
||||
{bothcall_send_hangup();}
|
||||
if (api_transferconf_function == 'LEAVE_VM')
|
||||
{mainxfer_send_redirect('XfeRVMAIL',lastcustchannel,lastcustserverip);}
|
||||
if (api_transferconf_function == 'LEAVE_3WAY_CALL')
|
||||
{leave_3way_call('FIRST');}
|
||||
if (api_transferconf_function == 'BLIND_TRANSFER')
|
||||
{
|
||||
document.vicidial_form.xfernumber.value = api_transferconf_number;
|
||||
mainxfer_send_redirect('XfeRBLIND',lastcustchannel,lastcustserverip);
|
||||
}
|
||||
if (api_transferconf_function == 'LOCAL_CLOSER')
|
||||
{
|
||||
API_selected_xfergroup = api_transferconf_group;
|
||||
document.vicidial_form.xfernumber.value = api_transferconf_number;
|
||||
mainxfer_send_redirect('XfeRLOCAL',lastcustchannel,lastcustserverip);
|
||||
}
|
||||
if (api_transferconf_function == 'DIAL_WITH_CUSTOMER')
|
||||
{
|
||||
if (api_transferconf_consultative=='YES')
|
||||
{document.vicidial_form.consultativexfer.checked=true;}
|
||||
if (api_transferconf_consultative=='NO')
|
||||
{document.vicidial_form.consultativexfer.checked=false;}
|
||||
if (api_transferconf_override=='YES')
|
||||
{document.vicidial_form.xferoverride.checked=true;}
|
||||
API_selected_xfergroup = api_transferconf_group;
|
||||
document.vicidial_form.xfernumber.value = api_transferconf_number;
|
||||
SendManualDial('YES');
|
||||
}
|
||||
if (api_transferconf_function == 'PARK_CUSTOMER_DIAL')
|
||||
{
|
||||
if (api_transferconf_consultative=='YES')
|
||||
{document.vicidial_form.consultativexfer.checked=true;}
|
||||
if (api_transferconf_consultative=='NO')
|
||||
{document.vicidial_form.consultativexfer.checked=false;}
|
||||
if (api_transferconf_override=='YES')
|
||||
{document.vicidial_form.xferoverride.checked=true;}
|
||||
API_selected_xfergroup = api_transferconf_group;
|
||||
document.vicidial_form.xfernumber.value = api_transferconf_number;
|
||||
xfer_park_dial();
|
||||
}
|
||||
Clear_API_Field('external_transferconf');
|
||||
}
|
||||
if (api_parkcustomer == 'PARK_CUSTOMER')
|
||||
{mainxfer_send_redirect('ParK',lastcustchannel,lastcustserverip);}
|
||||
if (api_parkcustomer == 'GRAB_CUSTOMER')
|
||||
{mainxfer_send_redirect('FROMParK',lastcustchannel,lastcustserverip);}
|
||||
if (api_dtmf.length > 0)
|
||||
{
|
||||
var REGdtmfPOUND = new RegExp("P","g");
|
||||
var REGdtmfSTAR = new RegExp("S","g");
|
||||
var REGdtmfQUIET = new RegExp("Q","g");
|
||||
api_dtmf = api_dtmf.replace(REGdtmfPOUND, '#');
|
||||
api_dtmf = api_dtmf.replace(REGdtmfSTAR, '*');
|
||||
api_dtmf = api_dtmf.replace(REGdtmfQUIET, ',');
|
||||
document.vicidial_form.conf_dtmf.value = api_dtmf;
|
||||
SendConfDTMF(session_id);
|
||||
}
|
||||
|
||||
if (api_timer_action.length > 2)
|
||||
{
|
||||
@@ -3607,7 +3693,6 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
|
||||
timer_action_message = api_timer_action_message;
|
||||
timer_action_seconds = api_timer_action_seconds;
|
||||
}
|
||||
|
||||
if ( (APIHanguP==1) && (VD_live_customer_call==1) )
|
||||
{
|
||||
hideDiv('CustomerGoneBox');
|
||||
@@ -4112,9 +4197,13 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
|
||||
CustomerData_update();
|
||||
|
||||
var XfeRSelecT = document.getElementById("XfeRGrouP");
|
||||
var XfeR_GrouP = XfeRSelecT.value;
|
||||
if (API_selected_xfergroup.length > 1)
|
||||
{var XfeR_GrouP = API_selected_xfergroup;}
|
||||
var queryCID = "XLvdcW" + epoch_sec + user_abb;
|
||||
// "90009*$group**$lead_id**$phone_number*$user*$agent_only*";
|
||||
var redirectdestination = closerxferinternal + '90009*' + XfeRSelecT.value + '**' + document.vicidial_form.lead_id.value + '**' + dialed_number + '*' + user + '*' + document.vicidial_form.xfernumber.value + '*';
|
||||
var redirectdestination = closerxferinternal + '90009*' + XfeR_GrouP + '**' + document.vicidial_form.lead_id.value + '**' + dialed_number + '*' + user + '*' + document.vicidial_form.xfernumber.value + '*';
|
||||
|
||||
|
||||
xferredirect_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=RedirectVD&format=text&channel=" + redirectvalue + "&call_server_ip=" + redirectserverip + "&queryCID=" + queryCID + "&exten=" + redirectdestination + "&ext_context=" + ext_context + "&ext_priority=1&auto_dial_level=" + auto_dial_level + "&campaign=" + campaign + "&uniqueid=" + document.vicidial_form.uniqueid.value + "&lead_id=" + document.vicidial_form.lead_id.value + "&secondS=" + VD_live_call_secondS + "&session_id=" + session_id;
|
||||
}
|
||||
@@ -4145,6 +4234,9 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
|
||||
var redirectXTRAvalue = XDchannel;
|
||||
var redirecttype_test = document.vicidial_form.xfernumber.value;
|
||||
var XfeRSelecT = document.getElementById("XfeRGrouP");
|
||||
var XfeR_GrouP = XfeRSelecT.value;
|
||||
if (API_selected_xfergroup.length > 1)
|
||||
{var XfeR_GrouP = API_selected_xfergroup;}
|
||||
var regRXFvars = new RegExp("CXFER","g");
|
||||
if ( ( (redirecttype_test.match(regRXFvars)) || (consultativexfer_checked > 0) ) && (local_consult_xfers > 0) )
|
||||
{var redirecttype = 'RedirectXtraCXNeW';}
|
||||
@@ -4156,7 +4248,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
|
||||
DispO3wayCalLxfernumber = document.vicidial_form.xfernumber.value;
|
||||
DispO3wayCalLcamptail = '';
|
||||
|
||||
xferredirect_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=" + redirecttype + "&format=text&channel=" + redirectvalue + "&call_server_ip=" + redirectserverip + "&queryCID=" + queryCID + "&exten=" + redirectdestination + "&ext_context=" + ext_context + "&ext_priority=1&extrachannel=" + redirectXTRAvalue + "&lead_id=" + document.vicidial_form.lead_id.value + "&phone_code=" + document.vicidial_form.phone_code.value + "&phone_number=" + document.vicidial_form.phone_number.value + "&filename=" + taskdebugnote + "&campaign=" + XfeRSelecT.value + "&session_id=" + session_id + "&agentchannel=" + agentchannel + "&protocol=" + protocol + "&extension=" + extension + "&auto_dial_level=" + auto_dial_level;
|
||||
xferredirect_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=" + redirecttype + "&format=text&channel=" + redirectvalue + "&call_server_ip=" + redirectserverip + "&queryCID=" + queryCID + "&exten=" + redirectdestination + "&ext_context=" + ext_context + "&ext_priority=1&extrachannel=" + redirectXTRAvalue + "&lead_id=" + document.vicidial_form.lead_id.value + "&phone_code=" + document.vicidial_form.phone_code.value + "&phone_number=" + document.vicidial_form.phone_number.value + "&filename=" + taskdebugnote + "&campaign=" + XfeR_GrouP + "&session_id=" + session_id + "&agentchannel=" + agentchannel + "&protocol=" + protocol + "&extension=" + extension + "&auto_dial_level=" + auto_dial_level;
|
||||
|
||||
if (taskdebugnote == 'FIRST')
|
||||
{
|
||||
@@ -8334,6 +8426,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
|
||||
uniqueid_status_display='';
|
||||
uniqueid_status_prefix='';
|
||||
custom_call_id='';
|
||||
API_selected_xfergroup='';
|
||||
|
||||
if (manual_dial_in_progress==1)
|
||||
{
|
||||
@@ -8914,6 +9007,47 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
|
||||
}
|
||||
|
||||
|
||||
// ################################################################################
|
||||
// clear api field
|
||||
function Clear_API_Field(temp_field)
|
||||
{
|
||||
var xmlhttp=false;
|
||||
/*@cc_on @*/
|
||||
/*@if (@_jscript_version >= 5)
|
||||
// JScript gives us Conditional compilation, we can cope with old IE versions.
|
||||
// and security blocked creation of the objects.
|
||||
try {
|
||||
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
|
||||
} catch (e) {
|
||||
try {
|
||||
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
|
||||
} catch (E) {
|
||||
xmlhttp = false;
|
||||
}
|
||||
}
|
||||
@end @*/
|
||||
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
|
||||
{
|
||||
xmlhttp = new XMLHttpRequest();
|
||||
}
|
||||
if (xmlhttp)
|
||||
{
|
||||
TERRupdate_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=Clear_API_Field&format=text&user=" + user + "&pass=" + pass + "&comments=" + temp_field;
|
||||
xmlhttp.open('POST', 'vdc_db_query.php');
|
||||
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
|
||||
xmlhttp.send(TERRupdate_query);
|
||||
xmlhttp.onreadystatechange = function()
|
||||
{
|
||||
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
|
||||
{
|
||||
// alert(xmlhttp.responseText);
|
||||
}
|
||||
}
|
||||
delete xmlhttp;
|
||||
}
|
||||
}
|
||||
|
||||
|
||||
// ################################################################################
|
||||
// Log the user out of the system when they close their browser while logged in
|
||||
function BrowserCloseLogout()
|
||||
|
||||
Reference in New Issue
Block a user