Added script_tab_frame_size campaign setting
git-svn-id: svn://192.168.202.10@3600 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
@@ -1087,7 +1087,8 @@ incall_tally_threshold_seconds SMALLINT(5) UNSIGNED default '0',
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auto_alt_threshold TINYINT(3) UNSIGNED default '0',
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pause_max_url TEXT,
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agent_hide_hangup ENUM('Y','N') default 'N',
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ig_xfer_list_sort ENUM('GROUP_ID_UP','GROUP_ID_DOWN','GROUP_NAME_UP','GROUP_NAME_DOWN','PRIORITY_UP','PRIORITY_DOWN') default 'GROUP_ID_UP'
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ig_xfer_list_sort ENUM('GROUP_ID_UP','GROUP_ID_DOWN','GROUP_NAME_UP','GROUP_NAME_DOWN','PRIORITY_UP','PRIORITY_DOWN') default 'GROUP_ID_UP',
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script_tab_frame_size VARCHAR(10) default 'DEFAULT'
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) ENGINE=MyISAM;
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CREATE TABLE vicidial_lists (
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@@ -5082,4 +5083,4 @@ INSERT INTO vicidial_settings_containers(container_id,container_notes,container_
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UPDATE system_settings set vdc_agent_api_active='1';
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UPDATE system_settings SET db_schema_version='1659',db_schema_update_date=NOW(),reload_timestamp=NOW();
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UPDATE system_settings SET db_schema_version='1660',db_schema_update_date=NOW(),reload_timestamp=NOW();
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@@ -1926,3 +1926,7 @@ ALTER TABLE vicidial_inbound_dids ADD pre_filter_recent_call VARCHAR(20) default
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ALTER TABLE vicidial_inbound_dids ADD pre_filter_recent_extension VARCHAR(50) default '';
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UPDATE system_settings SET db_schema_version='1659',db_schema_update_date=NOW() where db_schema_version < 1659;
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ALTER TABLE vicidial_campaigns ADD script_tab_frame_size VARCHAR(10) default 'DEFAULT';
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UPDATE system_settings SET db_schema_version='1660',db_schema_update_date=NOW() where db_schema_version < 1660;
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@@ -691,10 +691,11 @@
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# 220309-2215 - Fix for issue with pausing when calling agent phone again while already paused
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# 220310-0935 - Added more time-sync detailed logging
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# 220506-0902 - Added ig_xfer_list_sort campaign setting
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# 220510-1625 - Added script_tab_frame_size campaign setting
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#
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$version = '2.14-659c';
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$build = '220506-0902';
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$version = '2.14-660c';
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$build = '220510-1625';
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$php_script = 'vicidial.php';
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$mel=1; # Mysql Error Log enabled = 1
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$mysql_log_count=98;
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@@ -2293,7 +2294,7 @@ else
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$HKstatusnames = substr("$HKstatusnames", 0, -1);
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##### grab the campaign settings
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$stmt="SELECT park_ext,park_file_name,web_form_address,allow_closers,auto_dial_level,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,agent_pause_codes_active,no_hopper_leads_logins,campaign_allow_inbound,manual_dial_list_id,default_xfer_group,xfer_groups,disable_alter_custphone,display_queue_count,manual_dial_filter,agent_clipboard_copy,use_campaign_dnc,three_way_call_cid,dial_method,three_way_dial_prefix,web_form_target,vtiger_screen_login,agent_allow_group_alias,default_group_alias,quick_transfer_button,prepopulate_transfer_preset,view_calls_in_queue,view_calls_in_queue_launch,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,agent_select_territories,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,manual_preview_dial,api_manual_dial,manual_dial_call_time_check,my_callback_option,per_call_notes,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_pause_precall_code,auto_resume_precall,manual_dial_cid,custom_3way_button_transfer,callback_days_limit,disable_dispo_screen,disable_dispo_status,screen_labels,status_display_fields,pllb_grouping,pllb_grouping_limit,in_group_dial,in_group_dial_select,pause_after_next_call,owner_populate,manual_dial_lead_id,dead_max,dispo_max,pause_max,dead_max_dispo,dispo_max_dispo,max_inbound_calls,manual_dial_search_checkbox,hide_call_log_info,timer_alt_seconds,wrapup_bypass,wrapup_after_hotkey,callback_active_limit,callback_active_limit_override,comments_all_tabs,comments_dispo_screen,comments_callback_screen,qc_comment_history,show_previous_callback,clear_script,manual_dial_search_filter,web_form_address_three,manual_dial_override_field,status_display_ingroup,customer_gone_seconds,agent_display_fields,manual_dial_timeout,manual_auto_next,manual_auto_show,allow_required_fields,dead_to_dispo,agent_xfer_validation,ready_max_logout,callback_display_days,three_way_record_stop,hangup_xfer_record_start,max_inbound_calls_outcome,manual_auto_next_options,agent_screen_time_display,pause_max_dispo,script_top_dispo,routing_initiated_recordings,dead_trigger_seconds,dead_trigger_action,dead_trigger_repeat,dead_trigger_filename,scheduled_callbacks_force_dial,callback_hours_block,callback_display_days,scheduled_callbacks_timezones_container,three_way_volume_buttons,manual_dial_validation,mute_recordings,leave_vm_no_dispo,leave_vm_message_group_id,campaign_script_two,browser_alert_sound,browser_alert_volume,three_way_record_stop_exception,pause_max_exceptions,transfer_button_launch,leave_3way_start_recording,leave_3way_start_recording_exception,calls_waiting_vl_one,calls_waiting_vl_two,in_man_dial_next_ready_seconds,in_man_dial_next_ready_seconds_override,transfer_no_dispo,local_call_time,pause_max_url,agent_hide_hangup,ig_xfer_list_sort FROM vicidial_campaigns where campaign_id = '$VD_campaign';";
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$stmt="SELECT park_ext,park_file_name,web_form_address,allow_closers,auto_dial_level,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,agent_pause_codes_active,no_hopper_leads_logins,campaign_allow_inbound,manual_dial_list_id,default_xfer_group,xfer_groups,disable_alter_custphone,display_queue_count,manual_dial_filter,agent_clipboard_copy,use_campaign_dnc,three_way_call_cid,dial_method,three_way_dial_prefix,web_form_target,vtiger_screen_login,agent_allow_group_alias,default_group_alias,quick_transfer_button,prepopulate_transfer_preset,view_calls_in_queue,view_calls_in_queue_launch,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,agent_select_territories,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,manual_preview_dial,api_manual_dial,manual_dial_call_time_check,my_callback_option,per_call_notes,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_pause_precall_code,auto_resume_precall,manual_dial_cid,custom_3way_button_transfer,callback_days_limit,disable_dispo_screen,disable_dispo_status,screen_labels,status_display_fields,pllb_grouping,pllb_grouping_limit,in_group_dial,in_group_dial_select,pause_after_next_call,owner_populate,manual_dial_lead_id,dead_max,dispo_max,pause_max,dead_max_dispo,dispo_max_dispo,max_inbound_calls,manual_dial_search_checkbox,hide_call_log_info,timer_alt_seconds,wrapup_bypass,wrapup_after_hotkey,callback_active_limit,callback_active_limit_override,comments_all_tabs,comments_dispo_screen,comments_callback_screen,qc_comment_history,show_previous_callback,clear_script,manual_dial_search_filter,web_form_address_three,manual_dial_override_field,status_display_ingroup,customer_gone_seconds,agent_display_fields,manual_dial_timeout,manual_auto_next,manual_auto_show,allow_required_fields,dead_to_dispo,agent_xfer_validation,ready_max_logout,callback_display_days,three_way_record_stop,hangup_xfer_record_start,max_inbound_calls_outcome,manual_auto_next_options,agent_screen_time_display,pause_max_dispo,script_top_dispo,routing_initiated_recordings,dead_trigger_seconds,dead_trigger_action,dead_trigger_repeat,dead_trigger_filename,scheduled_callbacks_force_dial,callback_hours_block,callback_display_days,scheduled_callbacks_timezones_container,three_way_volume_buttons,manual_dial_validation,mute_recordings,leave_vm_no_dispo,leave_vm_message_group_id,campaign_script_two,browser_alert_sound,browser_alert_volume,three_way_record_stop_exception,pause_max_exceptions,transfer_button_launch,leave_3way_start_recording,leave_3way_start_recording_exception,calls_waiting_vl_one,calls_waiting_vl_two,in_man_dial_next_ready_seconds,in_man_dial_next_ready_seconds_override,transfer_no_dispo,local_call_time,pause_max_url,agent_hide_hangup,ig_xfer_list_sort,script_tab_frame_size FROM vicidial_campaigns where campaign_id = '$VD_campaign';";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01013',$VD_login,$server_ip,$session_name,$one_mysql_log);}
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if ($DB) {echo "$stmt\n";}
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@@ -2475,6 +2476,7 @@ else
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$pause_max_url = $row[174];
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$agent_hide_hangup = $row[175];
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$ig_xfer_list_sort = $row[176];
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$script_tab_frame_size = $row[177];
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$agent_hide_hangup_ACTIVE=0; $agent_hide_hangup_ACTIVE_style='';
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if ( ($agent_hide_hangup == 'Y') and ($SSagent_hide_hangup > 0) )
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@@ -4505,8 +4507,10 @@ $AMwidth = ($MASTERwidth + 270); # 700 - refresh links
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$SCwidth = ($MASTERwidth + 230); # 670 - live call seconds counter, sidebar link
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$PDwidth = ($MASTERwidth + 210); # 650 - preset-dial links
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$MUwidth = ($MASTERwidth + 180); # 610 - agent mute
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$SSwidth = ($MASTERwidth + 176); # 606 - scroll script
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$SDwidth = ($MASTERwidth + 170); # 600 - scroll script, customer data and calls-in-session
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$SSwidth = ($MASTERwidth + 176); # 606 - scroll form/email/chat panels
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$SPwidth = ($MASTERwidth + 176); # 606 - scroll script panels
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$SDwidth = ($MASTERwidth + 170); # 600 - customer data and calls-in-session
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$SEwidth = ($MASTERwidth + 170); # 600 - scroll script contents
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$HKwidth = ($MASTERwidth + 20); # 450 - Hotkeys button
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$HSwidth = ($MASTERwidth + 1); # 431 - Header spacer
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$PBwidth = ($MASTERwidth + 0); # 430 - Presets list
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@@ -4541,6 +4545,12 @@ if ($webphone_location == 'bar')
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$AVTheight = '0';
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if ($is_webphone) {$AVTheight = '20';}
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if ($script_tab_frame_size == 'LEFT_EDGE')
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{
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$SPwidth = ($SPwidth + 154);
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$SEwidth = ($SEwidth + 154);
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}
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$start_recording_GIF = 'vdc_LB_startrecording.gif';
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$start_recording_GIF_off = 'vdc_LB_startrecording_OFF.gif';
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$stop_recording_GIF = 'vdc_LB_stoprecording.gif';
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@@ -5314,7 +5324,8 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
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var agent_display_dialable_leads = '<?php echo $agent_display_dialable_leads ?>';
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var no_empty_session_warnings = '<?php echo $no_empty_session_warnings ?>';
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var allow_recording_mute = '<?php echo $allow_recording_mute ?>';
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var script_width = '<?php echo $SDwidth ?>';
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var form_width = '<?php echo $SDwidth ?>';
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var script_width = '<?php echo $SEwidth ?>';
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var script_height = '<?php echo $SSheight ?>';
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var enable_first_webform = '<?php echo $SSenable_first_webform ?>';
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var enable_second_webform = '<?php echo $enable_second_webform ?>';
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@@ -19160,7 +19171,7 @@ function phone_number_format(formatphone) {
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var form_entry_list_id = document.vicidial_form.entry_list_id.value;
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if (form_entry_list_id.length > 2)
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{form_list_id = form_entry_list_id}
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var temp_vcFormIFrame_url = './<?php echo $vdc_form_display ?>?lead_id=' + document.vicidial_form.lead_id.value + '&list_id=' + form_list_id + '&user=' + user + '&pass=' + pass + '&campaign=' + campaign + '&server_ip=' + server_ip + '&session_id=' + '&uniqueid=' + document.vicidial_form.uniqueid.value + '&stage=DISPLAY' + "&campaign=" + campaign + "&phone_login=" + phone_login + "&original_phone_login=" + original_phone_login +"&phone_pass=" + phone_pass + "&fronter=" + fronter + "&closer=" + user + "&group=" + group + "&channel_group=" + group + "&SQLdate=" + SQLdate + "&epoch=" + UnixTime + "&customer_zap_channel=" + lastcustchannel + "&customer_server_ip=" + lastcustserverip +"&server_ip=" + server_ip + "&SIPexten=" + extension + "&session_id=" + session_id + "&phone=" + document.vicidial_form.phone_number.value + "&parked_by=" + document.vicidial_form.lead_id.value +"&dispo=" + LeaDDispO + '' +"&dialed_number=" + dialed_number + '' +"&dialed_label=" + dialed_label + '' +"&camp_script=" + campaign_script + '' +"&in_script=" + CalL_ScripT_id + '' +"&script_width=" + script_width + '' +"&script_height=" + script_height + '' +"&fullname=" + LOGfullname + '' +"&agent_email=" + LOGemail + '' +"&recording_filename=" + recording_filename + '' +"&recording_id=" + recording_id + '' +"&user_custom_one=" + VU_custom_one + '' +"&user_custom_two=" + VU_custom_two + '' +"&user_custom_three=" + VU_custom_three + '' +"&user_custom_four=" + VU_custom_four + '' +"&user_custom_five=" + VU_custom_five + '' +"&did_id=" + did_id + '' +"&did_extension=" + did_extension + '' +"&did_pattern=" + did_pattern + '' +"&did_description=" + did_description + '' +"&closecallid=" + closecallid + '' +"&xfercallid=" + xfercallid + '' + "&agent_log_id=" + agent_log_id + "&call_id=" + LasTCID + "&user_group=" + VU_user_group + "&called_count=" + document.vicidial_form.called_count.value + '' + "&did_custom_one=" + did_custom_one + "&did_custom_two=" + did_custom_two + "&did_custom_three=" + did_custom_three + "&did_custom_four=" + did_custom_four + "&did_custom_five=" + did_custom_five + "&web_vars=" + LIVE_web_vars + '' +"&preset_number_a=" + CalL_XC_a_NuMber + '' +"&preset_number_b=" + CalL_XC_b_NuMber + '' +"&preset_number_c=" + CalL_XC_c_NuMber + '' +"&preset_number_d=" + CalL_XC_d_NuMber + '' +"&preset_number_e=" + CalL_XC_e_NuMber + '' +"&preset_dtmf_a=" + CalL_XC_a_Dtmf + '' +"&preset_dtmf_b=" + CalL_XC_b_Dtmf + "&hide_gender=" + hide_gender + '';
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var temp_vcFormIFrame_url = './<?php echo $vdc_form_display ?>?lead_id=' + document.vicidial_form.lead_id.value + '&list_id=' + form_list_id + '&user=' + user + '&pass=' + pass + '&campaign=' + campaign + '&server_ip=' + server_ip + '&session_id=' + '&uniqueid=' + document.vicidial_form.uniqueid.value + '&stage=DISPLAY' + "&campaign=" + campaign + "&phone_login=" + phone_login + "&original_phone_login=" + original_phone_login +"&phone_pass=" + phone_pass + "&fronter=" + fronter + "&closer=" + user + "&group=" + group + "&channel_group=" + group + "&SQLdate=" + SQLdate + "&epoch=" + UnixTime + "&customer_zap_channel=" + lastcustchannel + "&customer_server_ip=" + lastcustserverip +"&server_ip=" + server_ip + "&SIPexten=" + extension + "&session_id=" + session_id + "&phone=" + document.vicidial_form.phone_number.value + "&parked_by=" + document.vicidial_form.lead_id.value +"&dispo=" + LeaDDispO + '' +"&dialed_number=" + dialed_number + '' +"&dialed_label=" + dialed_label + '' +"&camp_script=" + campaign_script + '' +"&in_script=" + CalL_ScripT_id + '' +"&script_width=" + form_width + '' +"&script_height=" + script_height + '' +"&fullname=" + LOGfullname + '' +"&agent_email=" + LOGemail + '' +"&recording_filename=" + recording_filename + '' +"&recording_id=" + recording_id + '' +"&user_custom_one=" + VU_custom_one + '' +"&user_custom_two=" + VU_custom_two + '' +"&user_custom_three=" + VU_custom_three + '' +"&user_custom_four=" + VU_custom_four + '' +"&user_custom_five=" + VU_custom_five + '' +"&did_id=" + did_id + '' +"&did_extension=" + did_extension + '' +"&did_pattern=" + did_pattern + '' +"&did_description=" + did_description + '' +"&closecallid=" + closecallid + '' +"&xfercallid=" + xfercallid + '' + "&agent_log_id=" + agent_log_id + "&call_id=" + LasTCID + "&user_group=" + VU_user_group + "&called_count=" + document.vicidial_form.called_count.value + '' + "&did_custom_one=" + did_custom_one + "&did_custom_two=" + did_custom_two + "&did_custom_three=" + did_custom_three + "&did_custom_four=" + did_custom_four + "&did_custom_five=" + did_custom_five + "&web_vars=" + LIVE_web_vars + '' +"&preset_number_a=" + CalL_XC_a_NuMber + '' +"&preset_number_b=" + CalL_XC_b_NuMber + '' +"&preset_number_c=" + CalL_XC_c_NuMber + '' +"&preset_number_d=" + CalL_XC_d_NuMber + '' +"&preset_number_e=" + CalL_XC_e_NuMber + '' +"&preset_dtmf_a=" + CalL_XC_a_Dtmf + '' +"&preset_dtmf_b=" + CalL_XC_b_Dtmf + "&hide_gender=" + hide_gender + '';
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document.getElementById('vcFormIFrame').src = temp_vcFormIFrame_url;
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// alert_box(temp_vcFormIFrame_url);
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form_list_id = '';
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@@ -19178,7 +19189,7 @@ function phone_number_format(formatphone) {
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var form_entry_list_id = document.vicidial_form.entry_list_id.value;
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if (form_entry_list_id.length > 2)
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{form_list_id = form_entry_list_id}
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||||
document.getElementById('vcEmailIFrame').src='./vdc_email_display.php?lead_id=' + document.vicidial_form.lead_id.value + '&email_row_id=' + email_row_id + '&list_id=' + form_list_id + '&user=' + user + '&pass=' + pass + '&campaign=' + campaign + '&server_ip=' + server_ip + '&session_id=' + '&uniqueid=' + document.vicidial_form.uniqueid.value + '&stage=DISPLAY' + "&campaign=" + campaign + "&phone_login=" + phone_login + "&original_phone_login=" + original_phone_login +"&phone_pass=" + phone_pass + "&fronter=" + fronter + "&closer=" + user + "&group=" + group + "&channel_group=" + group + "&SQLdate=" + SQLdate + "&epoch=" + UnixTime + "&customer_zap_channel=" + lastcustchannel + "&customer_server_ip=" + lastcustserverip +"&server_ip=" + server_ip + "&SIPexten=" + extension + "&session_id=" + session_id + "&phone=" + document.vicidial_form.phone_number.value + "&parked_by=" + document.vicidial_form.lead_id.value +"&dispo=" + LeaDDispO + '' +"&dialed_number=" + dialed_number + '' +"&dialed_label=" + dialed_label + '' +"&camp_script=" + campaign_script + '' +"&in_script=" + CalL_ScripT_id + '' +"&script_width=" + script_width + '' +"&script_height=" + script_height + '' +"&fullname=" + LOGfullname + '' +"&agent_email=" + LOGemail + '' +"&recording_filename=" + recording_filename + '' +"&recording_id=" + recording_id + '' +"&user_custom_one=" + VU_custom_one + '' +"&user_custom_two=" + VU_custom_two + '' +"&user_custom_three=" + VU_custom_three + '' +"&user_custom_four=" + VU_custom_four + '' +"&user_custom_five=" + VU_custom_five + '' +"&did_id=" + did_id + '' +"&did_extension=" + did_extension + '' +"&did_pattern=" + did_pattern + '' +"&did_description=" + did_description + '' +"&closecallid=" + closecallid + '' +"&xfercallid=" + xfercallid + '' + "&agent_log_id=" + agent_log_id + "&call_id=" + LasTCID + "&user_group=" + VU_user_group + '' + "&did_custom_one=" + did_custom_one + "&did_custom_two=" + did_custom_two + "&did_custom_three=" + did_custom_three + "&did_custom_four=" + did_custom_four + "&did_custom_five=" + did_custom_five + "&web_vars=" + LIVE_web_vars + '' +"&preset_number_a=" + CalL_XC_a_NuMber + '' +"&preset_number_b=" + CalL_XC_b_NuMber + '' +"&preset_number_c=" + CalL_XC_c_NuMber + '' +"&preset_number_d=" + CalL_XC_d_NuMber + '' +"&preset_number_e=" + CalL_XC_e_NuMber + '' +"&preset_dtmf_a=" + CalL_XC_a_Dtmf + '' +"&preset_dtmf_b=" + CalL_XC_b_Dtmf + '' ;
|
||||
document.getElementById('vcEmailIFrame').src='./vdc_email_display.php?lead_id=' + document.vicidial_form.lead_id.value + '&email_row_id=' + email_row_id + '&list_id=' + form_list_id + '&user=' + user + '&pass=' + pass + '&campaign=' + campaign + '&server_ip=' + server_ip + '&session_id=' + '&uniqueid=' + document.vicidial_form.uniqueid.value + '&stage=DISPLAY' + "&campaign=" + campaign + "&phone_login=" + phone_login + "&original_phone_login=" + original_phone_login +"&phone_pass=" + phone_pass + "&fronter=" + fronter + "&closer=" + user + "&group=" + group + "&channel_group=" + group + "&SQLdate=" + SQLdate + "&epoch=" + UnixTime + "&customer_zap_channel=" + lastcustchannel + "&customer_server_ip=" + lastcustserverip +"&server_ip=" + server_ip + "&SIPexten=" + extension + "&session_id=" + session_id + "&phone=" + document.vicidial_form.phone_number.value + "&parked_by=" + document.vicidial_form.lead_id.value +"&dispo=" + LeaDDispO + '' +"&dialed_number=" + dialed_number + '' +"&dialed_label=" + dialed_label + '' +"&camp_script=" + campaign_script + '' +"&in_script=" + CalL_ScripT_id + '' +"&script_width=" + form_width + '' +"&script_height=" + script_height + '' +"&fullname=" + LOGfullname + '' +"&agent_email=" + LOGemail + '' +"&recording_filename=" + recording_filename + '' +"&recording_id=" + recording_id + '' +"&user_custom_one=" + VU_custom_one + '' +"&user_custom_two=" + VU_custom_two + '' +"&user_custom_three=" + VU_custom_three + '' +"&user_custom_four=" + VU_custom_four + '' +"&user_custom_five=" + VU_custom_five + '' +"&did_id=" + did_id + '' +"&did_extension=" + did_extension + '' +"&did_pattern=" + did_pattern + '' +"&did_description=" + did_description + '' +"&closecallid=" + closecallid + '' +"&xfercallid=" + xfercallid + '' + "&agent_log_id=" + agent_log_id + "&call_id=" + LasTCID + "&user_group=" + VU_user_group + '' + "&did_custom_one=" + did_custom_one + "&did_custom_two=" + did_custom_two + "&did_custom_three=" + did_custom_three + "&did_custom_four=" + did_custom_four + "&did_custom_five=" + did_custom_five + "&web_vars=" + LIVE_web_vars + '' +"&preset_number_a=" + CalL_XC_a_NuMber + '' +"&preset_number_b=" + CalL_XC_b_NuMber + '' +"&preset_number_c=" + CalL_XC_c_NuMber + '' +"&preset_number_d=" + CalL_XC_d_NuMber + '' +"&preset_number_e=" + CalL_XC_e_NuMber + '' +"&preset_dtmf_a=" + CalL_XC_a_Dtmf + '' +"&preset_dtmf_b=" + CalL_XC_b_Dtmf + '' ;
|
||||
form_list_id = '';
|
||||
form_entry_list_id = '';
|
||||
}
|
||||
@@ -19193,7 +19204,7 @@ function phone_number_format(formatphone) {
|
||||
var form_chat_id = document.vicidial_form.chat_id.value;
|
||||
if (form_entry_list_id.length > 2)
|
||||
{form_list_id = form_entry_list_id}
|
||||
document.getElementById('CustomerChatIFrame').src='./vdc_chat_display.php?lead_id=' + document.vicidial_form.lead_id.value + '&list_id=' + form_list_id + '&user=' + user + '&pass=' + orig_pass + '&campaign=' + campaign + '&chat_id=' + form_chat_id + '&dial_method=' + dial_method + '&clickmute=' + clickMute + '&email_invite_lead_id=' + email_invite_lead_id + '&server_ip=' + server_ip + '&session_id=' + '&uniqueid=' + document.vicidial_form.uniqueid.value + '&stage=DISPLAY' + "&campaign=" + campaign + "&phone_login=" + phone_login + "&original_phone_login=" + original_phone_login +"&phone_pass=" + phone_pass + "&fronter=" + fronter + "&closer=" + user + "&group=" + group + "&channel_group=" + group + "&SQLdate=" + SQLdate + "&epoch=" + UnixTime + "&customer_zap_channel=" + lastcustchannel + "&customer_server_ip=" + lastcustserverip +"&server_ip=" + server_ip + "&SIPexten=" + extension + "&session_id=" + session_id + "&phone=" + document.vicidial_form.phone_number.value + "&parked_by=" + document.vicidial_form.lead_id.value +"&dispo=" + LeaDDispO + '' +"&dialed_number=" + dialed_number + '' +"&dialed_label=" + dialed_label + '' +"&camp_script=" + campaign_script + '' +"&in_script=" + CalL_ScripT_id + '' +"&script_width=" + script_width + '' +"&script_height=" + script_height + '' +"&fullname=" + LOGfullname + '' +"&recording_filename=" + recording_filename + '' +"&recording_id=" + recording_id + '' +"&user_custom_one=" + VU_custom_one + '' +"&user_custom_two=" + VU_custom_two + '' +"&user_custom_three=" + VU_custom_three + '' +"&user_custom_four=" + VU_custom_four + '' +"&user_custom_five=" + VU_custom_five + '' +"&did_id=" + did_id + '' +"&did_extension=" + did_extension + '' +"&did_pattern=" + did_pattern + '' +"&did_description=" + did_description + '' +"&closecallid=" + closecallid + '' + "&xfercallid=" + xfercallid + '' + "&chat_group_id=" + VDCL_group_id + '' + "&agent_log_id=" + agent_log_id + "&call_id=" + LasTCID + "&user_group=" + VU_user_group + '' +"&web_vars=" + LIVE_web_vars + '' +"&preset_number_a=" + CalL_XC_a_NuMber + '' +"&preset_number_b=" + CalL_XC_b_NuMber + '' +"&preset_number_c=" + CalL_XC_c_NuMber + '' +"&preset_number_d=" + CalL_XC_d_NuMber + '' +"&preset_number_e=" + CalL_XC_e_NuMber + '' +"&preset_dtmf_a=" + CalL_XC_a_Dtmf + '' +"&preset_dtmf_b=" + CalL_XC_b_Dtmf + '';
|
||||
document.getElementById('CustomerChatIFrame').src='./vdc_chat_display.php?lead_id=' + document.vicidial_form.lead_id.value + '&list_id=' + form_list_id + '&user=' + user + '&pass=' + orig_pass + '&campaign=' + campaign + '&chat_id=' + form_chat_id + '&dial_method=' + dial_method + '&clickmute=' + clickMute + '&email_invite_lead_id=' + email_invite_lead_id + '&server_ip=' + server_ip + '&session_id=' + '&uniqueid=' + document.vicidial_form.uniqueid.value + '&stage=DISPLAY' + "&campaign=" + campaign + "&phone_login=" + phone_login + "&original_phone_login=" + original_phone_login +"&phone_pass=" + phone_pass + "&fronter=" + fronter + "&closer=" + user + "&group=" + group + "&channel_group=" + group + "&SQLdate=" + SQLdate + "&epoch=" + UnixTime + "&customer_zap_channel=" + lastcustchannel + "&customer_server_ip=" + lastcustserverip +"&server_ip=" + server_ip + "&SIPexten=" + extension + "&session_id=" + session_id + "&phone=" + document.vicidial_form.phone_number.value + "&parked_by=" + document.vicidial_form.lead_id.value +"&dispo=" + LeaDDispO + '' +"&dialed_number=" + dialed_number + '' +"&dialed_label=" + dialed_label + '' +"&camp_script=" + campaign_script + '' +"&in_script=" + CalL_ScripT_id + '' +"&script_width=" + form_width + '' +"&script_height=" + script_height + '' +"&fullname=" + LOGfullname + '' +"&recording_filename=" + recording_filename + '' +"&recording_id=" + recording_id + '' +"&user_custom_one=" + VU_custom_one + '' +"&user_custom_two=" + VU_custom_two + '' +"&user_custom_three=" + VU_custom_three + '' +"&user_custom_four=" + VU_custom_four + '' +"&user_custom_five=" + VU_custom_five + '' +"&did_id=" + did_id + '' +"&did_extension=" + did_extension + '' +"&did_pattern=" + did_pattern + '' +"&did_description=" + did_description + '' +"&closecallid=" + closecallid + '' + "&xfercallid=" + xfercallid + '' + "&chat_group_id=" + VDCL_group_id + '' + "&agent_log_id=" + agent_log_id + "&call_id=" + LasTCID + "&user_group=" + VU_user_group + '' +"&web_vars=" + LIVE_web_vars + '' +"&preset_number_a=" + CalL_XC_a_NuMber + '' +"&preset_number_b=" + CalL_XC_b_NuMber + '' +"&preset_number_c=" + CalL_XC_c_NuMber + '' +"&preset_number_d=" + CalL_XC_d_NuMber + '' +"&preset_number_e=" + CalL_XC_e_NuMber + '' +"&preset_dtmf_a=" + CalL_XC_a_Dtmf + '' +"&preset_dtmf_b=" + CalL_XC_b_Dtmf + '';
|
||||
form_list_id = '';
|
||||
form_chat_id = '';
|
||||
form_entry_list_id = '';
|
||||
@@ -21239,6 +21250,10 @@ function phone_number_format(formatphone) {
|
||||
{document.vicidial_form.other_tab_comments.value = document.vicidial_form.comments.value}
|
||||
showDiv('OtherTabCommentsSpan');
|
||||
}
|
||||
hideDiv('ScriptPanel');
|
||||
hideDiv('ScriptRefresH');
|
||||
hideDiv('Script2Panel');
|
||||
hideDiv('Script2RefresH');
|
||||
hideDiv('EmailPanel');
|
||||
hideDiv('EmailRefresH');
|
||||
hideDiv('CustomerChatPanel');
|
||||
@@ -21258,6 +21273,10 @@ function phone_number_format(formatphone) {
|
||||
var CBFPheight = '<?php echo $QLheight ?>px';
|
||||
document.getElementById("CallbacksButtons").style.top = CBFPheight;
|
||||
document.getElementById("CallbacksButtons").style.left = '340px';
|
||||
hideDiv('ScriptPanel');
|
||||
hideDiv('ScriptRefresH');
|
||||
hideDiv('Script2Panel');
|
||||
hideDiv('Script2RefresH');
|
||||
hideDiv('FormPanel');
|
||||
hideDiv('FormRefresH');
|
||||
showDiv('EmailPanel');
|
||||
@@ -21287,6 +21306,10 @@ function phone_number_format(formatphone) {
|
||||
var CBFPheight = '<?php echo $QLheight ?>px';
|
||||
document.getElementById("CallbacksButtons").style.top = CBFPheight;
|
||||
document.getElementById("CallbacksButtons").style.left = '360px';
|
||||
hideDiv('ScriptPanel');
|
||||
hideDiv('ScriptRefresH');
|
||||
hideDiv('Script2Panel');
|
||||
hideDiv('Script2RefresH');
|
||||
hideDiv('FormPanel');
|
||||
hideDiv('FormRefresH');
|
||||
hideDiv('EmailPanel');
|
||||
@@ -21309,6 +21332,10 @@ function phone_number_format(formatphone) {
|
||||
var CBFPheight = '<?php echo $QLheight ?>px';
|
||||
document.getElementById("CallbacksButtons").style.top = CBFPheight;
|
||||
document.getElementById("CallbacksButtons").style.left = '360px';
|
||||
hideDiv('ScriptPanel');
|
||||
hideDiv('ScriptRefresH');
|
||||
hideDiv('Script2Panel');
|
||||
hideDiv('Script2RefresH');
|
||||
hideDiv('FormPanel');
|
||||
hideDiv('FormRefresH');
|
||||
hideDiv('EmailPanel');
|
||||
@@ -21362,8 +21389,10 @@ function phone_number_format(formatphone) {
|
||||
div.scroll_calllog {height: <?php echo $CQheight ?>px; width: <?php echo $MNwidth ?>px; overflow: scroll;}
|
||||
div.scroll_callback {height: 400px; width: <?php echo $MNwidth ?>px; overflow: scroll;}
|
||||
div.scroll_callback_auto {height: 400px; width: <?php echo $MNwidth ?>px; overflow: auto;}
|
||||
div.scroll_script {height: <?php echo $SSheight ?>px; width: <?php echo $SDwidth ?>px; background: transparent; overflow: auto; font-size: 12px; font-family: sans-serif;}
|
||||
div.noscroll_script {height: <?php echo $SSheight ?>px; width: <?php echo $SDwidth ?>px; background: #FFF5EC; overflow: hidden; font-size: 12px; font-family: sans-serif;}
|
||||
div.scroll_script {height: <?php echo $SSheight ?>px; width: <?php echo $SEwidth ?>px; background: transparent; overflow: auto; font-size: 12px; font-family: sans-serif;}
|
||||
div.noscroll_script {height: <?php echo $SSheight ?>px; width: <?php echo $SEwidth ?>px; background: #FFF5EC; overflow: hidden; font-size: 12px; font-family: sans-serif;}
|
||||
div.scroll_form {height: <?php echo $SSheight ?>px; width: <?php echo $SDwidth ?>px; background: transparent; overflow: auto; font-size: 12px; font-family: sans-serif;}
|
||||
div.noscroll_form {height: <?php echo $SSheight ?>px; width: <?php echo $SDwidth ?>px; background: #FFF5EC; overflow: hidden; font-size: 12px; font-family: sans-serif;}
|
||||
-->
|
||||
</style>
|
||||
</head>
|
||||
@@ -22109,24 +22138,24 @@ if ($agent_display_dialable_leads > 0)
|
||||
<a href="#" onclick="CustomerData_update('YES')"><font class="body_small"><?php echo _QXZ("commit"); ?></font></a>
|
||||
</span>
|
||||
|
||||
<span style="position:absolute;left:154px;top:<?php echo $SFheight ?>px;z-index:<?php $zi++; echo $zi ?>;" id="ScriptPanel">
|
||||
<span style="position:absolute;left:<?php if ($script_tab_frame_size == 'LEFT_EDGE') {echo "0";} else {echo "154";} ?>px;top:<?php echo $SFheight ?>px;z-index:<?php $zi++; echo $zi ?>;" id="ScriptPanel">
|
||||
<?php
|
||||
if ($webphone_location == 'bar')
|
||||
{echo "<img src=\"./images/"._QXZ("pixel.gif")."\" width=\"1px\" height=\"".$webphone_height."px\" /><br />\n";}
|
||||
?>
|
||||
<table border="0" bgcolor="<?php echo $SCRIPT_COLOR ?>" width="<?php echo $SSwidth ?>px" height="<?php echo $SSheight ?>px"><tr><td align="left" valign="top"><font class="sb_text"><div class="noscroll_script" id="ScriptContents"><?php echo _QXZ("AGENT SCRIPT"); ?></div></font></td></tr></table>
|
||||
<table border="0" bgcolor="<?php echo $SCRIPT_COLOR ?>" width="<?php echo $SPwidth ?>px" height="<?php echo $SSheight ?>px"><tr><td align="left" valign="top"><font class="sb_text"><div class="noscroll_script" id="ScriptContents"><?php echo _QXZ("AGENT SCRIPT"); ?></div></font></td></tr></table>
|
||||
</span>
|
||||
|
||||
<span style="position:absolute;left:<?php echo $AMwidth ?>px;top:<?php echo $SRheight ?>px;z-index:<?php $zi++; echo $zi ?>;" id="ScriptRefresH">
|
||||
<a href="#" onclick="RefresHScript('','YES')"><font class="body_small"><?php echo _QXZ("refresh"); ?></font></a>
|
||||
</span>
|
||||
|
||||
<span style="position:absolute;left:154px;top:<?php echo $SFheight ?>px;z-index:<?php $zi++; echo $zi ?>;" id="Script2Panel">
|
||||
<span style="position:absolute;left:<?php if ($script_tab_frame_size == 'LEFT_EDGE') {echo "0";} else {echo "154";} ?>px;top:<?php echo $SFheight ?>px;z-index:<?php $zi++; echo $zi ?>;" id="Script2Panel">
|
||||
<?php
|
||||
if ($webphone_location == 'bar')
|
||||
{echo "<img src=\"./images/"._QXZ("pixel.gif")."\" width=\"1px\" height=\"".$webphone_height."px\" /><br />\n";}
|
||||
?>
|
||||
<table border="0" bgcolor="<?php echo $SCRIPT_COLOR ?>" width="<?php echo $SSwidth ?>px" height="<?php echo $SSheight ?>px"><tr><td align="left" valign="top"><font class="sb_text"><div class="noscroll_script" id="Script2Contents"><?php echo _QXZ("AGENT SCRIPT 2"); ?></div></font></td></tr></table>
|
||||
<table border="0" bgcolor="<?php echo $SCRIPT_COLOR ?>" width="<?php echo $SPwidth ?>px" height="<?php echo $SSheight ?>px"><tr><td align="left" valign="top"><font class="sb_text"><div class="noscroll_script" id="Script2Contents"><?php echo _QXZ("AGENT SCRIPT 2"); ?></div></font></td></tr></table>
|
||||
</span>
|
||||
|
||||
<span style="position:absolute;left:<?php echo $AMwidth ?>px;top:<?php echo $SRheight ?>px;z-index:<?php $zi++; echo $zi ?>;" id="Script2RefresH">
|
||||
@@ -22138,7 +22167,7 @@ if ($agent_display_dialable_leads > 0)
|
||||
if ($webphone_location == 'bar')
|
||||
{echo "<img src=\"./images/"._QXZ("pixel.gif")."\" width=\"1px\" height=\"".$webphone_height."px\" /><br />\n";}
|
||||
?>
|
||||
<table border="0" bgcolor="<?php echo $SCRIPT_COLOR ?>" width="<?php echo $SSwidth ?>px" height="<?php echo $SSheight ?>px"><tr><td align="left" valign="top"><font class="sb_text"><div class="noscroll_script" id="FormContents"><iframe src="./vdc_form_display.php?lead_id=&list_id=&stage=WELCOME" style="background-color:transparent;" scrolling="auto" frameborder="0" allowtransparency="true" id="vcFormIFrame" name="vcFormIFrame" width="<?php echo $SDwidth ?>px" height="<?php echo $SSheight ?>px" STYLE="z-index:<?php $zi++; echo $zi ?>"> </iframe></div></font></td></tr></table>
|
||||
<table border="0" bgcolor="<?php echo $SCRIPT_COLOR ?>" width="<?php echo $SSwidth ?>px" height="<?php echo $SSheight ?>px"><tr><td align="left" valign="top"><font class="sb_text"><div class="noscroll_form" id="FormContents"><iframe src="./vdc_form_display.php?lead_id=&list_id=&stage=WELCOME" style="background-color:transparent;" scrolling="auto" frameborder="0" allowtransparency="true" id="vcFormIFrame" name="vcFormIFrame" width="<?php echo $SDwidth ?>px" height="<?php echo $SSheight ?>px" STYLE="z-index:<?php $zi++; echo $zi ?>"> </iframe></div></font></td></tr></table>
|
||||
</span>
|
||||
|
||||
<span style="position:absolute;left:154px;top:<?php echo $SFheight ?>px;z-index:<?php $zi++; echo $zi ?>;" id="EmailPanel">
|
||||
@@ -22146,7 +22175,7 @@ if ($agent_display_dialable_leads > 0)
|
||||
if ($webphone_location == 'bar')
|
||||
{echo "<img src=\"./images/"._QXZ("pixel.gif")."\" width=\"1px\" height=\"".$webphone_height."px\" /><br />\n";}
|
||||
?>
|
||||
<table border="0" bgcolor="<?php echo $SCRIPT_COLOR ?>" width="<?php echo $SSwidth ?>px" height="<?php echo $SSheight ?>px"><tr><td align="left" valign="top"><font class="sb_text"><div class="noscroll_script" id="EmailContents"><iframe src="./vdc_email_display.php?lead_id=&list_id=&stage=WELCOME" style="background-color:transparent;" scrolling="auto" frameborder="0" allowtransparency="true" id="vcEmailIFrame" name="vcEmailIFrame" width="<?php echo $SDwidth ?>px" height="<?php echo $SSheight ?>px" STYLE="z-index:<?php $zi++; echo $zi ?>"> </iframe></div></font></td></tr></table>
|
||||
<table border="0" bgcolor="<?php echo $SCRIPT_COLOR ?>" width="<?php echo $SSwidth ?>px" height="<?php echo $SSheight ?>px"><tr><td align="left" valign="top"><font class="sb_text"><div class="noscroll_form" id="EmailContents"><iframe src="./vdc_email_display.php?lead_id=&list_id=&stage=WELCOME" style="background-color:transparent;" scrolling="auto" frameborder="0" allowtransparency="true" id="vcEmailIFrame" name="vcEmailIFrame" width="<?php echo $SDwidth ?>px" height="<?php echo $SSheight ?>px" STYLE="z-index:<?php $zi++; echo $zi ?>"> </iframe></div></font></td></tr></table>
|
||||
</span>
|
||||
|
||||
<span style="position:absolute;left:154px;top:<?php echo $SFheight ?>px;z-index:<?php $zi++; echo $zi ?>;" id="CustomerChatPanel">
|
||||
@@ -22154,7 +22183,7 @@ if ($agent_display_dialable_leads > 0)
|
||||
if ($webphone_location == 'bar')
|
||||
{echo "<img src=\"./images/"._QXZ("pixel.gif")."\" width=\"1px\" height=\"".$webphone_height."px\" /><br />\n";}
|
||||
?>
|
||||
<table border="0" bgcolor="<?php echo $SCRIPT_COLOR ?>" width="<?php echo $SSwidth ?>px" height="<?php echo $SSheight ?>px"><tr><td align="left" valign="top"><font class="sb_text"><div class="noscroll_script" id="ChatContents"><iframe src="./vdc_chat_display.php?lead_id=&list_id=&dial_method=<?php echo $dial_method; ?>&stage=WELCOME&server_ip=<?php echo $server_ip; ?>&user=<?php echo $VD_login.$VARchatgroupsURL ?>" style="background-color:transparent;" scrolling="auto" frameborder="0" allowtransparency="true" id="CustomerChatIFrame" name="CustomerChatIFrame" width="<?php echo $SDwidth ?>px" height="<?php echo $SSheight ?>px" STYLE="z-index:<?php $zi++; echo $zi ?>"> </iframe></div></font></td></tr></table>
|
||||
<table border="0" bgcolor="<?php echo $SCRIPT_COLOR ?>" width="<?php echo $SSwidth ?>px" height="<?php echo $SSheight ?>px"><tr><td align="left" valign="top"><font class="sb_text"><div class="noscroll_form" id="ChatContents"><iframe src="./vdc_chat_display.php?lead_id=&list_id=&dial_method=<?php echo $dial_method; ?>&stage=WELCOME&server_ip=<?php echo $server_ip; ?>&user=<?php echo $VD_login.$VARchatgroupsURL ?>" style="background-color:transparent;" scrolling="auto" frameborder="0" allowtransparency="true" id="CustomerChatIFrame" name="CustomerChatIFrame" width="<?php echo $SDwidth ?>px" height="<?php echo $SSheight ?>px" STYLE="z-index:<?php $zi++; echo $zi ?>"> </iframe></div></font></td></tr></table>
|
||||
</span>
|
||||
|
||||
<span style="position:absolute;left:154px;top:<?php echo $SFheight ?>px;z-index:<?php $zi++; echo $zi ?>;" id="InternalChatPanel">
|
||||
@@ -22162,7 +22191,7 @@ if ($agent_display_dialable_leads > 0)
|
||||
if ($webphone_location == 'bar')
|
||||
{echo "<img src=\"./images/"._QXZ("pixel.gif")."\" width=\"1px\" height=\"".$webphone_height."px\" /><br />\n";}
|
||||
?>
|
||||
<table border="0" bgcolor="<?php echo $SCRIPT_COLOR ?>" width="<?php echo $SSwidth ?>px" height="<?php echo $SSheight ?>px"><tr><td align="left" valign="top"><font class="sb_text"><div class="noscroll_script" id="InternalChatContents"><iframe src="./agc_agent_manager_chat_interface.php?user=<?php echo $VD_login; ?>&pass=<?php echo $VD_pass; ?>" style="background-color:transparent;" scrolling="auto" frameborder="0" allowtransparency="true" id="InternalChatIFrame" name="InternalChatIFrame" width="<?php echo $SDwidth ?>px" height="<?php echo $SSheight ?>px" STYLE="z-index:<?php $zi++; echo $zi ?>"> </iframe></div></font></td></tr></table>
|
||||
<table border="0" bgcolor="<?php echo $SCRIPT_COLOR ?>" width="<?php echo $SSwidth ?>px" height="<?php echo $SSheight ?>px"><tr><td align="left" valign="top"><font class="sb_text"><div class="noscroll_form" id="InternalChatContents"><iframe src="./agc_agent_manager_chat_interface.php?user=<?php echo $VD_login; ?>&pass=<?php echo $VD_pass; ?>" style="background-color:transparent;" scrolling="auto" frameborder="0" allowtransparency="true" id="InternalChatIFrame" name="InternalChatIFrame" width="<?php echo $SDwidth ?>px" height="<?php echo $SSheight ?>px" STYLE="z-index:<?php $zi++; echo $zi ?>"> </iframe></div></font></td></tr></table>
|
||||
</span>
|
||||
|
||||
|
||||
|
||||
File diff suppressed because one or more lines are too long
@@ -266,6 +266,7 @@ campaigns-agent_lead_search Agent Lead Search <QXZ>Setting this option to ENABLE
|
||||
campaigns-agent_lead_search_method Agent Lead Search Method <QXZ>If Agent Lead Search is enabled, this setting defines where the agent will be allowed to search for leads. SYSTEM will search the entire system, CAMPAIGNLISTS will search inside all of the active lists within the campaign, CAMPLISTS_ALL will search inside all of the active and inactive lists within the campaign, LIST will search only within the Manual Dial List ID as defined in the campaign. Default is CAMPLISTS_ALL. One of these options with USER_ in front will only search within leads that have the owner field matching the user ID of the agent, the options with GROUP_ in front will only search within leads that have the owner field matching the user group that the user is a member of, the options with TERRITORY_ in front will only search within leads that have the owner field matching the territories that the agent has selected.</QXZ>
|
||||
campaigns-campaign_script Campaign Script <QXZ>This menu allows you to choose the script that will appear on the agents screen for this campaign. Select NONE to show no script for this campaign.</QXZ>
|
||||
campaigns-clear_script Clear Script <QXZ>This option if enabled will clear the agent SCRIPT tab after a call has been dispositioned by the agent. Default is DISABLED.</QXZ>
|
||||
campaigns-script_tab_frame_size Script Tab Frame Location <QXZ>This option will allow you to specify additional changes to how the Script tabs appear on the agent screen. The LEFT_EDGE option will have the Script tabs go to the left edge of the agent screen, covering the buttons on that side. Default is DEFAULT.</QXZ>
|
||||
campaigns-clear_form Clear Form Tab <QXZ>If Custom List Fields is enabled, this option can clear the agent FORM tab after a call has been dispositioned by the agent. The ACKNOWLEDGE option will show a message that the form data has been submitted, but will not show any of the data itself. Default is ACKNOWLEDGE.</QXZ>
|
||||
campaigns-get_call_launch Get Call Launch <QXZ>This menu allows you to choose whether you want to auto-launch the web-form page in a separate window, auto-switch to the SCRIPT, EMAIL, or CHAT tab ,emails and chats must be allowed to have those options available, or do nothing when a call is sent to the agent for this campaign. If custom list fields are enabled on your system, FORM will open the FORM tab upon connection of a call to an agent. If the PREVIEW option is included, then the launch will happen if a lead is being previewed.</QXZ>
|
||||
campaigns-browser_alert_sound Agent Browser Call Alert Sound <QXZ>This is the sound that will be played in the web browser that the agent is logged into the agent screen with when a call arrives into the agent session. Default is ---NONE--- for no sound.</QXZ>
|
||||
|
||||
Reference in New Issue
Block a user