From f53bfb38870faa6488bf019a0d4480eabf761834 Mon Sep 17 00:00:00 2001 From: mattf Date: Wed, 18 Jan 2023 21:25:08 +0000 Subject: [PATCH] Added "Agent Call Hangup Route" campaign settings, allowing you to send calls that an agent is finished with to a Call Menu, In-Group or a pre-recorded message before hanging up the call. NOTE: After upgrading your system, be sure to set each dialer to "Rebuild conf files" = 'Y' for this feature to work properly. Changed year in admin screens to 2023. git-svn-id: svn://192.168.202.10@3672 3d104415-ff17-0410-8863-d5cf3c621b8a --- agc_2-X/trunk/UPGRADE | 7 + agc_2-X/trunk/bin/ADMIN_keepalive_ALL.pl | 17 +- .../trunk/extras/MySQL_AST_CREATE_tables.sql | 7 +- agc_2-X/trunk/extras/upgrade_2.14.sql | 7 + agc_2-X/trunk/www/agc/vicidial.php | 105 +++++++- agc_2-X/trunk/www/vicidial/admin.php | 103 +++++-- agc_2-X/trunk/www/vicidial/admin_header.php | 82 +++++- .../trunk/www/vicidial/help_documentation.txt | 5 +- agc_2-X/trunk/www/vicidial/non_agent_api.php | 255 +++++++++++++++++- 9 files changed, 549 insertions(+), 39 deletions(-) diff --git a/agc_2-X/trunk/UPGRADE b/agc_2-X/trunk/UPGRADE index d81ee74b..39c3efcb 100644 --- a/agc_2-X/trunk/UPGRADE +++ b/agc_2-X/trunk/UPGRADE @@ -733,6 +733,13 @@ OTHER CHANGES: 206. Added "Webphone Settings" option to Phones, allows for more WebRTC config options to be set through a Settings Container. +207. Added "Agent Call Hangup Route" campaign settings, allowing you to send + calls that an agent is finished with to a Call Menu, In-Group or a + pre-recorded message before hanging up the call. + + NOTE: After upgrading your system, be sure to set each dialer to + "Rebuild conf files" = 'Y' for this feature to work properly. + diff --git a/agc_2-X/trunk/bin/ADMIN_keepalive_ALL.pl b/agc_2-X/trunk/bin/ADMIN_keepalive_ALL.pl index 6f3f7104..840c372d 100644 --- a/agc_2-X/trunk/bin/ADMIN_keepalive_ALL.pl +++ b/agc_2-X/trunk/bin/ADMIN_keepalive_ALL.pl @@ -15,7 +15,7 @@ # - Auto reset lists at defined times # - Auto restarts Asterisk process if enabled in servers settings # -# Copyright (C) 2022 Matt Florell LICENSE: AGPLv2 +# Copyright (C) 2023 Matt Florell LICENSE: AGPLv2 # # CHANGES # 61011-1348 - First build @@ -158,9 +158,10 @@ # 220526-1444 - Fix for CID auto-rotate functions # 220921-1255 - Added vicidial_user_logins_daily TEOD population # 221116-1157 - Added vicidial_long_extensions TEOD truncating +# 230118-1623 - Added Playback audio then hangup extension # -$build = '221116-1157'; +$build = '230118-1623'; $DB=0; # Debug flag $teodDB=0; # flag to log Timeclock End of Day processes to log file @@ -2970,7 +2971,17 @@ if ( ($active_asterisk_server =~ /Y/) && ($generate_vicidial_conf =~ /Y/) && ($r {$Vext .= "exten => 83047777777777,2,Playback(\${CALLERID(name)})\n";} $Vext .= "exten => 83047777777777,3,Hangup()\n"; - $Vext .= "; This is a loopback dial-around to allow for immediate answer of outbound calls\n"; + $Vext .= "\n; Playback audio then hangup extension\n"; + $Vext .= "exten => _83046777777777*.,1,Answer\n"; + $Vext .= "exten => _83046777777777*.,n,Playback(sip-silence)\n"; + $Vext .= "exten => _83046777777777*.,n,Playback(sip-silence)\n"; + $Vext .= "exten => _83046777777777*.,n,Playback(sip-silence)\n"; + $Vext .= "exten => _83046777777777*.,n,NoOp(Playing \${EXTEN:15})\n"; + $Vext .= "exten => _83046777777777*.,n,Playback(\${EXTEN:15})\n"; + $Vext .= "exten => _83046777777777*.,n,Playback(silence)\n"; + $Vext .= "exten => _83046777777777*.,n,Hangup()\n"; + + $Vext .= "\n; This is a loopback dial-around to allow for immediate answer of outbound calls\n"; $Vext .= "exten => _8305888888888888.,1,Answer\n"; $Vext .= "exten => _8305888888888888.,n,Wait(\${EXTEN:16:1})\n"; $Vext .= "exten => _8305888888888888.,n,Dial(\${TRUNKloop}/\${EXTEN:17},,To)\n"; diff --git a/agc_2-X/trunk/extras/MySQL_AST_CREATE_tables.sql b/agc_2-X/trunk/extras/MySQL_AST_CREATE_tables.sql index fb5758e0..975f9c64 100644 --- a/agc_2-X/trunk/extras/MySQL_AST_CREATE_tables.sql +++ b/agc_2-X/trunk/extras/MySQL_AST_CREATE_tables.sql @@ -1099,7 +1099,10 @@ agent_hide_hangup ENUM('Y','N') default 'N', ig_xfer_list_sort ENUM('GROUP_ID_UP','GROUP_ID_DOWN','GROUP_NAME_UP','GROUP_NAME_DOWN','PRIORITY_UP','PRIORITY_DOWN') default 'GROUP_ID_UP', script_tab_frame_size VARCHAR(10) default 'DEFAULT', max_logged_in_agents SMALLINT(5) UNSIGNED default '0', -user_group_script ENUM('DISABLED','ENABLED') default 'DISABLED' +user_group_script ENUM('DISABLED','ENABLED') default 'DISABLED', +agent_hangup_route ENUM('HANGUP','MESSAGE','EXTENSION','IN_GROUP','CALLMENU') default 'HANGUP', +agent_hangup_value TEXT, +agent_hangup_ig_override ENUM('Y','N') default 'N' ) ENGINE=MyISAM; CREATE TABLE vicidial_lists ( @@ -5193,4 +5196,4 @@ INSERT INTO `wallboard_reports` VALUES ('AGENTS_AND_QUEUES','Agents and Queues', UPDATE system_settings set vdc_agent_api_active='1'; -UPDATE system_settings SET db_schema_version='1674',db_schema_update_date=NOW(),reload_timestamp=NOW(); +UPDATE system_settings SET db_schema_version='1675',db_schema_update_date=NOW(),reload_timestamp=NOW(); diff --git a/agc_2-X/trunk/extras/upgrade_2.14.sql b/agc_2-X/trunk/extras/upgrade_2.14.sql index d87df9c0..725aa0f3 100644 --- a/agc_2-X/trunk/extras/upgrade_2.14.sql +++ b/agc_2-X/trunk/extras/upgrade_2.14.sql @@ -2094,3 +2094,10 @@ UPDATE system_settings SET db_schema_version='1673',db_schema_update_date=NOW() ALTER TABLE vicidial_inbound_groups MODIFY on_hook_cid VARCHAR(30) default 'CUSTOMER_PHONE_RINGAGENT'; UPDATE system_settings SET db_schema_version='1674',db_schema_update_date=NOW() where db_schema_version < 1674; + +ALTER TABLE vicidial_campaigns ADD agent_hangup_route ENUM('HANGUP','MESSAGE','EXTENSION','IN_GROUP','CALLMENU') default 'HANGUP'; +ALTER TABLE vicidial_campaigns ADD agent_hangup_value TEXT; +ALTER TABLE vicidial_campaigns ADD agent_hangup_ig_override ENUM('Y','N') default 'N'; +UPDATE vicidial_campaigns SET agent_hangup_value='' where agent_hangup_value IS NULL; + +UPDATE system_settings SET db_schema_version='1675',db_schema_update_date=NOW() where db_schema_version < 1675; diff --git a/agc_2-X/trunk/www/agc/vicidial.php b/agc_2-X/trunk/www/agc/vicidial.php index aae330c0..f374a178 100644 --- a/agc_2-X/trunk/www/agc/vicidial.php +++ b/agc_2-X/trunk/www/agc/vicidial.php @@ -708,10 +708,11 @@ # 221116-1059 - Fix for long in-group dialstring extensions # 221116-2159 - Fix for recording buttons ALLFORCE issue #1389 # 221206-1520 - Added login form multi-submit prevention ($login_submit_once), Added dialRegExten_enabled webphone option -# +# 230118-0947 - Added agent_hangup_route features +# -$version = '2.14-676c'; -$build = '221206-1520'; +$version = '2.14-677c'; +$build = '230118-0947'; $php_script = 'vicidial.php'; $mel=1; # Mysql Error Log enabled = 1 $mysql_log_count=98; @@ -2440,7 +2441,7 @@ else $HKstatusnames = substr("$HKstatusnames", 0, -1); ##### grab the campaign settings - $stmt="SELECT park_ext,park_file_name,web_form_address,allow_closers,auto_dial_level,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,agent_pause_codes_active,no_hopper_leads_logins,campaign_allow_inbound,manual_dial_list_id,default_xfer_group,xfer_groups,disable_alter_custphone,display_queue_count,manual_dial_filter,agent_clipboard_copy,use_campaign_dnc,three_way_call_cid,dial_method,three_way_dial_prefix,web_form_target,vtiger_screen_login,agent_allow_group_alias,default_group_alias,quick_transfer_button,prepopulate_transfer_preset,view_calls_in_queue,view_calls_in_queue_launch,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,agent_select_territories,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,manual_preview_dial,api_manual_dial,manual_dial_call_time_check,my_callback_option,per_call_notes,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_pause_precall_code,auto_resume_precall,manual_dial_cid,custom_3way_button_transfer,callback_days_limit,disable_dispo_screen,disable_dispo_status,screen_labels,status_display_fields,pllb_grouping,pllb_grouping_limit,in_group_dial,in_group_dial_select,pause_after_next_call,owner_populate,manual_dial_lead_id,dead_max,dispo_max,pause_max,dead_max_dispo,dispo_max_dispo,max_inbound_calls,manual_dial_search_checkbox,hide_call_log_info,timer_alt_seconds,wrapup_bypass,wrapup_after_hotkey,callback_active_limit,callback_active_limit_override,comments_all_tabs,comments_dispo_screen,comments_callback_screen,qc_comment_history,show_previous_callback,clear_script,manual_dial_search_filter,web_form_address_three,manual_dial_override_field,status_display_ingroup,customer_gone_seconds,agent_display_fields,manual_dial_timeout,manual_auto_next,manual_auto_show,allow_required_fields,dead_to_dispo,agent_xfer_validation,ready_max_logout,callback_display_days,three_way_record_stop,hangup_xfer_record_start,max_inbound_calls_outcome,manual_auto_next_options,agent_screen_time_display,pause_max_dispo,script_top_dispo,routing_initiated_recordings,dead_trigger_seconds,dead_trigger_action,dead_trigger_repeat,dead_trigger_filename,scheduled_callbacks_force_dial,callback_hours_block,callback_display_days,scheduled_callbacks_timezones_container,three_way_volume_buttons,manual_dial_validation,mute_recordings,leave_vm_no_dispo,leave_vm_message_group_id,campaign_script_two,browser_alert_sound,browser_alert_volume,three_way_record_stop_exception,pause_max_exceptions,transfer_button_launch,leave_3way_start_recording,leave_3way_start_recording_exception,calls_waiting_vl_one,calls_waiting_vl_two,in_man_dial_next_ready_seconds,in_man_dial_next_ready_seconds_override,transfer_no_dispo,local_call_time,pause_max_url,agent_hide_hangup,ig_xfer_list_sort,script_tab_frame_size,user_group_script FROM vicidial_campaigns where campaign_id = '$VD_campaign';"; + $stmt="SELECT park_ext,park_file_name,web_form_address,allow_closers,auto_dial_level,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,agent_pause_codes_active,no_hopper_leads_logins,campaign_allow_inbound,manual_dial_list_id,default_xfer_group,xfer_groups,disable_alter_custphone,display_queue_count,manual_dial_filter,agent_clipboard_copy,use_campaign_dnc,three_way_call_cid,dial_method,three_way_dial_prefix,web_form_target,vtiger_screen_login,agent_allow_group_alias,default_group_alias,quick_transfer_button,prepopulate_transfer_preset,view_calls_in_queue,view_calls_in_queue_launch,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,agent_select_territories,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,manual_preview_dial,api_manual_dial,manual_dial_call_time_check,my_callback_option,per_call_notes,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_pause_precall_code,auto_resume_precall,manual_dial_cid,custom_3way_button_transfer,callback_days_limit,disable_dispo_screen,disable_dispo_status,screen_labels,status_display_fields,pllb_grouping,pllb_grouping_limit,in_group_dial,in_group_dial_select,pause_after_next_call,owner_populate,manual_dial_lead_id,dead_max,dispo_max,pause_max,dead_max_dispo,dispo_max_dispo,max_inbound_calls,manual_dial_search_checkbox,hide_call_log_info,timer_alt_seconds,wrapup_bypass,wrapup_after_hotkey,callback_active_limit,callback_active_limit_override,comments_all_tabs,comments_dispo_screen,comments_callback_screen,qc_comment_history,show_previous_callback,clear_script,manual_dial_search_filter,web_form_address_three,manual_dial_override_field,status_display_ingroup,customer_gone_seconds,agent_display_fields,manual_dial_timeout,manual_auto_next,manual_auto_show,allow_required_fields,dead_to_dispo,agent_xfer_validation,ready_max_logout,callback_display_days,three_way_record_stop,hangup_xfer_record_start,max_inbound_calls_outcome,manual_auto_next_options,agent_screen_time_display,pause_max_dispo,script_top_dispo,routing_initiated_recordings,dead_trigger_seconds,dead_trigger_action,dead_trigger_repeat,dead_trigger_filename,scheduled_callbacks_force_dial,callback_hours_block,callback_display_days,scheduled_callbacks_timezones_container,three_way_volume_buttons,manual_dial_validation,mute_recordings,leave_vm_no_dispo,leave_vm_message_group_id,campaign_script_two,browser_alert_sound,browser_alert_volume,three_way_record_stop_exception,pause_max_exceptions,transfer_button_launch,leave_3way_start_recording,leave_3way_start_recording_exception,calls_waiting_vl_one,calls_waiting_vl_two,in_man_dial_next_ready_seconds,in_man_dial_next_ready_seconds_override,transfer_no_dispo,local_call_time,pause_max_url,agent_hide_hangup,ig_xfer_list_sort,script_tab_frame_size,user_group_script,agent_hangup_route,agent_hangup_value,agent_hangup_ig_override FROM vicidial_campaigns where campaign_id = '$VD_campaign';"; $rslt=mysql_to_mysqli($stmt, $link); if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01013',$VD_login,$server_ip,$session_name,$one_mysql_log);} if ($DB) {echo "$stmt\n";} @@ -2624,6 +2625,9 @@ else $ig_xfer_list_sort = $row[176]; $script_tab_frame_size = $row[177]; $user_group_script = $row[178]; + $agent_hangup_route = $row[179]; + $agent_hangup_value = $row[180]; + $agent_hangup_ig_override = $row[181]; if ( (strlen($UGscript_id) > 0) and ($user_group_script == 'ENABLED') ) { @@ -5913,6 +5917,9 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";} var agent_datetime=''; var tempDB2=''; var dialRegExten_enabled=''; + var agent_hangup_route=''; + var agent_hangup_value=''; + var agent_hangup_ig_override=''; var DiaLControl_auto_HTML = "\" border=\"0\" alt=\"You are paused\" />"; var DiaLControl_auto_HTML_ready = "\" border=\"0\" alt=\"You are active\" />"; var DiaLControl_auto_HTML_OFF = "\" border=\"0\" alt=\"pause button disabled\" />"; @@ -7440,7 +7447,7 @@ function set_length(SLnumber,SLlength_goal,SLdirection) WaitingForNextStep=0; custchannellive=0; - if ( (inbound_post_call_survey=='ENABLED') && (inbound_survey_participate=='Y') ) + if ( (inbound_post_call_survey=='ENABLED') && (inbound_survey_participate=='Y') && (agent_hangup_ig_override=='N') ) { document.vicidial_form.xfernumber.value = '83068888888888883999'; document.vicidial_form.xferoverride.checked=true; @@ -7449,7 +7456,39 @@ function set_length(SLnumber,SLlength_goal,SLdirection) } else { - dialedcall_send_hangup(); + if ( (agent_hangup_value.length > 0) && ( (agent_hangup_route=='MESSAGE') || (agent_hangup_route=='EXTENSION') || (agent_hangup_route=='IN_GROUP') || (agent_hangup_route=='CALLMENU') ) ) + { + button_click_log = button_click_log + "" + SQLdate + "-----APIHangupCallRoute---" + agent_hangup_route + " " + agent_hangup_value + " " + document.vicidial_form.xfernumber.value + "|"; + + if (agent_hangup_route=='MESSAGE') + { + document.vicidial_form.xfernumber.value = '83046777777777*' + agent_hangup_value; + document.vicidial_form.xferoverride.checked=true; + mainxfer_send_redirect('XfeRBLIND',lastcustchannel,lastcustserverip); + } + if (agent_hangup_route=='EXTENSION') + { + document.vicidial_form.xfernumber.value = agent_hangup_value; + document.vicidial_form.xferoverride.checked=true; + mainxfer_send_redirect('XfeRBLIND',lastcustchannel,lastcustserverip); + } + if (agent_hangup_route=='CALLMENU') + { + API_selected_callmenu = agent_hangup_value; + document.vicidial_form.xfernumber.value = agent_hangup_value; + mainxfer_send_redirect('XfeRBLIND',lastcustchannel,lastcustserverip); + } + if (agent_hangup_route=='IN_GROUP') + { + API_selected_xfergroup = agent_hangup_value; + document.vicidial_form.xfernumber.value = agent_hangup_value; + mainxfer_send_redirect('XfeRLOCAL',lastcustchannel,lastcustserverip); + } + } + else + { + dialedcall_send_hangup(); + } } } if ( (APIStatuS.length < 1000) && (APIStatuS.length > 0) && (AgentDispoing > 1) && (APIStatuS != '::::::::::') ) @@ -10289,7 +10328,7 @@ function set_length(SLnumber,SLlength_goal,SLdirection) document.getElementById("ivrParkControl").innerHTML ="\" border=\"0\" alt=\"IVR Park Call\" />"; } - document.getElementById("HangupControl").innerHTML = "\" border=\"0\" alt=\"Hangup Customer\" />"; + document.getElementById("HangupControl").innerHTML = "\" border=\"0\" alt=\"Hangup Customer\" />"; document.getElementById("XferControl").innerHTML = "\" border=\"0\" alt=\"Transfer - Conference\" />"; @@ -11443,7 +11482,7 @@ function set_length(SLnumber,SLlength_goal,SLdirection) MD_channel_look=1; custchannellive=1; - document.getElementById("HangupControl").innerHTML = "\" border=\"0\" alt=\"Hangup Customer\" />"; + document.getElementById("HangupControl").innerHTML = "\" border=\"0\" alt=\"Hangup Customer\" />"; if ( (LIVE_campaign_recording == 'ALLCALLS') || (LIVE_campaign_recording == 'ALLFORCE') ) {all_record = 'YES';} @@ -12038,7 +12077,7 @@ function set_length(SLnumber,SLlength_goal,SLdirection) document.getElementById("MainStatuSSpan").innerHTML = " " + status_display_number + " " + status_display_content + "   "; - document.getElementById("HangupControl").innerHTML = "\" border=\"0\" alt=\"Hangup Customer\" />"; + document.getElementById("HangupControl").innerHTML = "\" border=\"0\" alt=\"Hangup Customer\" />"; } if ( (LIVE_campaign_recording == 'ALLCALLS') || (LIVE_campaign_recording == 'ALLFORCE') ) {all_record = 'YES';} @@ -13042,16 +13081,17 @@ function set_length(SLnumber,SLlength_goal,SLdirection) document.getElementById("QuickXfer").innerHTML = "\" border=\"0\" alt=\"QUICK TRANSFER\" />"; } - if ( (inbound_post_call_survey=='ENABLED') && (inbound_survey_participate=='Y') ) + if ( (inbound_post_call_survey=='ENABLED') && (inbound_survey_participate=='Y') && (agent_hangup_ig_override=='N') ) { document.vicidial_form.xfernumber.value = '83068888888888883999'; document.vicidial_form.xferoverride.checked=true; document.getElementById("HangupControl").innerHTML = "\" border=\"0\" alt=\"Hangup Customer\" />"; button_click_log = button_click_log + "" + SQLdate + "-----AskInGroupSurvey---" + inbound_post_call_survey + " " + inbound_survey_participate + " " + document.vicidial_form.xfernumber.value + "|"; } + else { - document.getElementById("HangupControl").innerHTML = "\" border=\"0\" alt=\"Hangup Customer\" />"; + document.getElementById("HangupControl").innerHTML = "\" border=\"0\" alt=\"Hangup Customer\" />"; } if (custom_3way_button_transfer_enabled > 0) @@ -13797,7 +13837,7 @@ function set_length(SLnumber,SLlength_goal,SLdirection) document.getElementById("MainStatuSSpan").innerHTML = " " + dial_display_number + " " + custom_call_id + " " + temp_status_display_ingroup + "  " + VDIC_fronter + " " + status_display_content; } - document.getElementById("HangupControl").innerHTML = "\" border=\"0\" alt=\"Hangup Customer\" />"; + document.getElementById("HangupControl").innerHTML = "\" border=\"0\" alt=\"Hangup Customer\" />"; // JOEJ - 053018 - PATCH if (lastcustchannel=="EMAIL") @@ -14359,6 +14399,47 @@ function set_length(SLnumber,SLlength_goal,SLdirection) {xfercall_send_hangup();} } + +// ################################################################################ +// Hangup Customer Button Press + function hangup_customer_button_click(dispowindow,hotkeysused,altdispo,nodeletevdac,DSHclick) + { + if ( (agent_hangup_value.length > 0) && ( (agent_hangup_route=='MESSAGE') || (agent_hangup_route=='EXTENSION') || (agent_hangup_route=='IN_GROUP') || (agent_hangup_route=='CALLMENU') ) ) + { + button_click_log = button_click_log + "" + SQLdate + "-----AgentHangupCallRoute---" + agent_hangup_route + " " + agent_hangup_value + " " + document.vicidial_form.xfernumber.value + "|"; + + if (agent_hangup_route=='MESSAGE') + { + document.vicidial_form.xfernumber.value = '83046777777777*' + agent_hangup_value; + document.vicidial_form.xferoverride.checked=true; + mainxfer_send_redirect('XfeRBLIND',lastcustchannel,lastcustserverip); + } + if (agent_hangup_route=='EXTENSION') + { + document.vicidial_form.xfernumber.value = agent_hangup_value; + document.vicidial_form.xferoverride.checked=true; + mainxfer_send_redirect('XfeRBLIND',lastcustchannel,lastcustserverip); + } + if (agent_hangup_route=='CALLMENU') + { + API_selected_callmenu = agent_hangup_value; + document.vicidial_form.xfernumber.value = agent_hangup_value; + mainxfer_send_redirect('XfeRBLIND',lastcustchannel,lastcustserverip); + } + if (agent_hangup_route=='IN_GROUP') + { + API_selected_xfergroup = agent_hangup_value; + document.vicidial_form.xfernumber.value = agent_hangup_value; + mainxfer_send_redirect('XfeRLOCAL',lastcustchannel,lastcustserverip); + } + } + else + { + dialedcall_send_hangup(dispowindow,hotkeysused,altdispo,nodeletevdac,DSHclick); + } + } + + // ################################################################################ // Send Hangup command for customer call connected to the conference now to Manager function dialedcall_send_hangup(dispowindow,hotkeysused,altdispo,nodeletevdac,DSHclick) diff --git a/agc_2-X/trunk/www/vicidial/admin.php b/agc_2-X/trunk/www/vicidial/admin.php index e85527b7..79804bb9 100644 --- a/agc_2-X/trunk/www/vicidial/admin.php +++ b/agc_2-X/trunk/www/vicidial/admin.php @@ -1,7 +1,7 @@ LICENSE: AGPLv2 +# Copyright (C) 2023 Matt Florell LICENSE: AGPLv2 # $startMS = microtime(); @@ -131,7 +131,7 @@ $UGreports = 'ALL REPORTS, NONE, Real-Time Main Report, Real-Time Campaign Summa $Vtables = 'NONE,log_noanswer,did_agent_log,contact_information'; -$APIfunctions = 'ALL_FUNCTIONS add_group_alias add_lead add_list add_phone add_phone_alias add_user agent_ingroup_info agent_stats_export agent_status audio_playback blind_monitor call_agent callid_info change_ingroups check_phone_number copy_user did_log_export external_add_lead external_dial external_hangup external_pause external_status in_group_status logout moh_list park_call pause_code preview_dial_action ra_call_control recording recording_lookup send_dtmf server_refresh set_timer_action sounds_list st_get_agent_active_lead st_login_log transfer_conference update_fields update_lead batch_update_lead update_list list_info list_custom_fields update_log_entry update_phone update_phone_alias update_user user_group_status vm_list webphone_url webserver logged_in_agents update_campaign update_alt_url update_presets add_did update_did lead_field_info lead_all_info phone_number_log switch_lead ccc_lead_info lead_status_search lead_search call_status_stats calls_in_queue_count force_fronter_leave_3way force_fronter_audio_stop update_cid_group_entry add_dnc_phone add_fpg_phone'; +$APIfunctions = 'ALL_FUNCTIONS add_group_alias add_lead add_list add_phone add_phone_alias add_user agent_ingroup_info agent_stats_export agent_status audio_playback blind_monitor call_agent callid_info change_ingroups check_phone_number copy_user did_log_export external_add_lead external_dial external_hangup external_pause external_status in_group_status logout moh_list ingroup_list callmenu_list park_call pause_code preview_dial_action ra_call_control recording recording_lookup send_dtmf server_refresh set_timer_action sounds_list st_get_agent_active_lead st_login_log transfer_conference update_fields update_lead batch_update_lead update_list list_info list_custom_fields update_log_entry update_phone update_phone_alias update_user user_group_status vm_list webphone_url webserver logged_in_agents update_campaign update_alt_url update_presets add_did update_did lead_field_info lead_all_info phone_number_log switch_lead ccc_lead_info lead_status_search lead_search call_status_stats calls_in_queue_count force_fronter_leave_3way force_fronter_audio_stop update_cid_group_entry add_dnc_phone add_fpg_phone'; $browser_alert_sounds_list = 'bark_dog,beep_double,beep_five,beep_up,bell_double,bell_school,bird,blaster1,blaster2,buzz1,buzz2,cash_register,chat_alert,click_single,click_double,click_quiet,close_encounter,confirmation,ding,droplet,droplet_double,elephant,email_alert,hold_tone,horn_bike,horn_car,horn_car_triple,horn_clown,horn_double,horn_train,meow_cat,scream_wilhelm,silence_quick,siren,slide_down,slide_up,swish,teleport1,teleport2,ticking_two,ticking_four,ticking_six,whip,whistle_up,whistle_two,whistle_three,whoosh,xylophone1,xylophone2,xylophone3,xylophone4'; @@ -2734,6 +2734,12 @@ if (isset($_GET["county_rule"])) {$county_rule=$_GET["county_rule"];} elseif (isset($_POST["county_rule"])) {$county_rule=$_POST["county_rule"];} if (isset($_GET["ac_rule"])) {$ac_rule=$_GET["ac_rule"];} elseif (isset($_POST["ac_rule"])) {$ac_rule=$_POST["ac_rule"];} +if (isset($_GET["agent_hangup_route"])) {$agent_hangup_route=$_GET["agent_hangup_route"];} + elseif (isset($_POST["agent_hangup_route"])) {$agent_hangup_route=$_POST["agent_hangup_route"];} +if (isset($_GET["agent_hangup_value"])) {$agent_hangup_value=$_GET["agent_hangup_value"];} + elseif (isset($_POST["agent_hangup_value"])) {$agent_hangup_value=$_POST["agent_hangup_value"];} +if (isset($_GET["agent_hangup_ig_override"])) {$agent_hangup_ig_override=$_GET["agent_hangup_ig_override"];} + elseif (isset($_POST["agent_hangup_ig_override"])) {$agent_hangup_ig_override=$_POST["agent_hangup_ig_override"];} $DB=preg_replace("/[^0-9a-zA-Z]/","",$DB); @@ -3377,6 +3383,7 @@ $closing_time_lead_reset = preg_replace('/[^NY]/','',$closing_time_lead_reset); $script_top_dispo = preg_replace('/[^NY]/','',$script_top_dispo); $scheduled_callbacks_force_dial = preg_replace('/[^NY]/','',$scheduled_callbacks_force_dial); $inbound_route_answer = preg_replace('/[^NY]/','',$inbound_route_answer); +$agent_hangup_ig_override = preg_replace('/[^NY]/','',$agent_hangup_ig_override); $qc_enabled = preg_replace('/[^0-9NY]/','',$qc_enabled); $active = preg_replace('/[^0-9NY]/','',$active); @@ -3878,6 +3885,7 @@ if ($non_latin < 1) $user_group_two = preg_replace('/[^-_0-9a-zA-Z]/','',$user_group_two); $agent_script_override = preg_replace('/[^-_0-9a-zA-Z]/','',$agent_script_override); $inbound_list_script_override = preg_replace('/[^-_0-9a-zA-Z]/','',$inbound_list_script_override); + $agent_hangup_route = preg_replace('/[^-_0-9a-zA-Z]/','',$agent_hangup_route); ### ALPHA-NUMERIC and underscore $qc_statuses_id = preg_replace('/[^_0-9a-zA-Z]/','',$qc_statuses_id); @@ -3943,6 +3951,7 @@ if ($non_latin < 1) $place_in_line_caller_number_filename = preg_replace('/[^-\/\|\._0-9a-zA-Z]/','',$place_in_line_caller_number_filename); $place_in_line_you_next_filename = preg_replace('/[^-\/\|\._0-9a-zA-Z]/','',$place_in_line_you_next_filename); $audio_filename = preg_replace('/[^-\/\|\._0-9a-zA-Z]/','',$audio_filename); + $agent_hangup_value = preg_replace('/[^-\/\|\._0-9a-zA-Z]/','',$agent_hangup_value); ### ALPHA-NUMERIC and underscore and dash and slash and dot and comma $menu_prompt = preg_replace('/[^-\/\|\,\._0-9a-zA-Z]/','',$menu_prompt); @@ -4600,6 +4609,7 @@ else $agent_script_override = preg_replace('/[^-_0-9\p{L}]/u','',$agent_script_override); $inbound_list_script_override = preg_replace('/[^-_0-9\p{L}]/u','',$inbound_list_script_override); $user_group_two = preg_replace('/[^-_0-9\p{L}]/u','',$user_group_two); + $agent_hangup_route = preg_replace('/[^-_0-9\p{L}]/u','',$agent_hangup_route); ### ALPHA-NUMERIC and underscore and dash and slash and dot $menu_timeout_prompt = preg_replace('/[^-\/\|\._0-9\p{L}]/u','',$menu_timeout_prompt); @@ -4662,6 +4672,7 @@ else $place_in_line_caller_number_filename = preg_replace('/[^-\/\|\._0-9\p{L}]/u','',$place_in_line_caller_number_filename); $place_in_line_you_next_filename = preg_replace('/[^-\/\|\._0-9\p{L}]/u','',$place_in_line_you_next_filename); $audio_filename = preg_replace('/[^-\/\|\._0-9\p{L}]/u','',$audio_filename); + $agent_hangup_value = preg_replace('/[^-\/\|\._0-9\p{L}]/u','',$agent_hangup_value); ### ALPHA-NUMERIC and underscore and dash and slash and dot and comma $menu_prompt = preg_replace('/[^-\/\|\,\._0-9\p{L}]/u','',$menu_prompt); @@ -5956,12 +5967,13 @@ if ($SSscript_remove_js > 0) # 221021-1038 - Added webphone_settings option to phones, pointed to a settings container # 221214-1153 - Added $HTMLcolors validation for color form entry fields # 221230-2231 - Added Postal Codes Cities display +# 230117-0838 - Added Agent Call Hangup Routing options, changed year to 2023 # # make sure you have added a user to the vicidial_users MySQL table with at least user_level 9 to access this page the first time -$admin_version = '2.14-871a'; -$build = '221230-2231'; +$admin_version = '2.14-872a'; +$build = '230117-0838'; $STARTtime = date("U"); $SQLdate = date("Y-m-d H:i:s"); @@ -6033,7 +6045,7 @@ if ($force_logout) echo "\n"; echo "\n"; echo "\n"; - echo "\n"; + echo "\n"; echo "\n"; ?> \n"; echo "\n"; @@ -12277,7 +12289,7 @@ if ($ADD==21) $rslt=mysql_to_mysqli($stmt, $link); } - $stmt="INSERT INTO vicidial_campaigns (campaign_id,campaign_name,campaign_description,active,dial_status_a,lead_order,park_ext,park_file_name,web_form_address,allow_closers,hopper_level,auto_dial_level,next_agent_call,local_call_time,voicemail_ext,campaign_script,get_call_launch,campaign_changedate,campaign_stats_refresh,list_order_mix,web_form_address_two,start_call_url,dispo_call_url,na_call_url,user_group,web_form_address_three,campaign_script_two,survey_first_audio_file,survey_ni_audio_file,survey_opt_in_audio_file,survey_third_audio_file,survey_fourth_audio_file) values('$campaign_id','$campaign_name','$campaign_description','$active','NEW','DOWN','$park_ext','$park_file_name','" . mysqli_real_escape_string($link, $web_form_address) . "','$allow_closers','$hopper_level','$auto_dial_level','$next_agent_call','$local_call_time','$voicemail_ext','$script_id','$get_call_launch','$SQLdate','Y','DISABLED','','','','','$user_group','','$campaign_script_two','US_pol_survey_hello','US_thanks_no_contact','US_pol_survey_transfer','US_thanks_no_contact','US_thanks_no_contact');"; + $stmt="INSERT INTO vicidial_campaigns (campaign_id,campaign_name,campaign_description,active,dial_status_a,lead_order,park_ext,park_file_name,web_form_address,allow_closers,hopper_level,auto_dial_level,next_agent_call,local_call_time,voicemail_ext,campaign_script,get_call_launch,campaign_changedate,campaign_stats_refresh,list_order_mix,web_form_address_two,start_call_url,dispo_call_url,na_call_url,user_group,web_form_address_three,campaign_script_two,survey_first_audio_file,survey_ni_audio_file,survey_opt_in_audio_file,survey_third_audio_file,survey_fourth_audio_file,agent_hangup_value) values('$campaign_id','$campaign_name','$campaign_description','$active','NEW','DOWN','$park_ext','$park_file_name','" . mysqli_real_escape_string($link, $web_form_address) . "','$allow_closers','$hopper_level','$auto_dial_level','$next_agent_call','$local_call_time','$voicemail_ext','$script_id','$get_call_launch','$SQLdate','Y','DISABLED','','','','','$user_group','','$campaign_script_two','US_pol_survey_hello','US_thanks_no_contact','US_pol_survey_transfer','US_thanks_no_contact','US_thanks_no_contact','');"; $rslt=mysql_to_mysqli($stmt, $link); $stmtA="INSERT INTO vicidial_campaign_stats (campaign_id) values('$campaign_id');"; @@ -12375,7 +12387,7 @@ if ($ADD==20) $rslt=mysql_to_mysqli($stmtX, $link); } - $stmt="INSERT INTO vicidial_campaigns (campaign_name,campaign_id,active,dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,park_ext,park_file_name,web_form_address,allow_closers,hopper_level,auto_dial_level,next_agent_call,local_call_time,voicemail_ext,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,amd_send_to_vmx,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,lead_filter_id,drop_call_seconds,drop_action,safe_harbor_exten,display_dialable_count,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,adaptive_latest_server_time,adaptive_intensity,adaptive_dl_diff_target,concurrent_transfers,auto_alt_dial,auto_alt_dial_statuses,agent_pause_codes_active,campaign_description,campaign_changedate,campaign_stats_refresh,campaign_logindate,dial_statuses,disable_alter_custdata,no_hopper_leads_logins,list_order_mix,campaign_allow_inbound,manual_dial_list_id,default_xfer_group,queue_priority,drop_inbound_group,qc_enabled,qc_statuses,qc_lists,qc_web_form_address,qc_script,survey_first_audio_file,survey_dtmf_digits,survey_ni_digit,survey_opt_in_audio_file,survey_ni_audio_file,survey_method,survey_no_response_action,survey_ni_status,survey_response_digit_map,survey_xfer_exten,survey_camp_record_dir,disable_alter_custphone,display_queue_count,qc_get_record_launch,qc_show_recording,qc_shift_id,manual_dial_filter,agent_clipboard_copy,agent_extended_alt_dial,use_campaign_dnc,three_way_call_cid,three_way_dial_prefix,web_form_target,vtiger_search_category,vtiger_create_call_record,vtiger_create_lead_record,vtiger_screen_login,cpd_amd_action,agent_allow_group_alias,default_group_alias,vtiger_search_dead,vtiger_status_call,survey_third_digit,survey_fourth_digit,survey_third_audio_file,survey_fourth_audio_file,survey_third_status,survey_fourth_status,survey_third_exten,survey_fourth_exten,drop_lockout_time,quick_transfer_button,prepopulate_transfer_preset,drop_rate_group,view_calls_in_queue,view_calls_in_queue_launch,grab_calls_in_queue,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,waitforsilence_options,agent_select_territories,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,queuemetrics_callstatus_override,extension_appended_cidname,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,inbound_queue_no_dial,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,ivr_park_call_agi,manual_preview_dial,realtime_agent_time_stats,use_auto_hopper,auto_hopper_multi,auto_trim_hopper,api_manual_dial,manual_dial_call_time_check,display_leads_count,lead_order_randomize,lead_order_secondary,per_call_notes,my_callback_option,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_resume_precall,auto_pause_precall_code,manual_dial_cid,post_phone_time_diff_alert,custom_3way_button_transfer,available_only_tally_threshold,available_only_tally_threshold_agents,dial_level_threshold,dial_level_threshold_agents,safe_harbor_audio,safe_harbor_menu_id,survey_menu_id,callback_days_limit,dl_diff_target_method,disable_dispo_screen,disable_dispo_status,screen_labels,status_display_fields,na_call_url,survey_recording,pllb_grouping,pllb_grouping_limit,call_count_limit,call_count_target,callback_hours_block,callback_list_calltime,user_group,hopper_vlc_dup_check,safe_harbor_audio_field,pause_after_next_call,owner_populate,use_other_campaign_dnc,allow_emails,allow_chats,amd_inbound_group,amd_callmenu,survey_wait_sec,manual_dial_lead_id,dead_max,dispo_max,pause_max,dead_max_dispo,dispo_max_dispo,max_inbound_calls,manual_dial_search_checkbox,hide_call_log_info,timer_alt_seconds,wrapup_bypass,wrapup_after_hotkey,callback_active_limit,callback_active_limit_override,comments_all_tabs,comments_dispo_screen,comments_callback_screen,qc_comment_history,show_previous_callback,clear_script,cpd_unknown_action,manual_dial_search_filter,web_form_address_three,manual_dial_override_field,status_display_ingroup,customer_gone_seconds,agent_display_fields,am_message_wildcards,manual_dial_timeout,routing_initiated_recordings,manual_dial_hopper_check,callback_useronly_move_minutes,ofcom_uk_drop_calc,manual_auto_next,manual_auto_show,allow_required_fields,dead_to_dispo,agent_xfer_validation,ready_max_logout,callback_display_days,three_way_record_stop,hangup_xfer_record_start,scheduled_callbacks_email_alert,max_inbound_calls_outcome,manual_auto_next_options,agent_screen_time_display,next_dial_my_callbacks,inbound_no_agents_no_dial_container,inbound_no_agents_no_dial_threshold,cid_group_id,pause_max_dispo,script_top_dispo,dead_trigger_seconds,dead_trigger_action,dead_trigger_repeat,dead_trigger_filename,dead_trigger_url,scheduled_callbacks_force_dial,scheduled_callbacks_auto_reschedule,scheduled_callbacks_timezones_container,three_way_volume_buttons,callback_dnc,manual_dial_validation,mute_recordings,auto_active_list_new,call_quota_lead_ranking,sip_event_logging,campaign_script_two,leave_vm_no_dispo,leave_vm_message_group_id,dial_timeout_lead_container,amd_type,vmm_daily_limit,opensips_cid_name,amd_agent_route_options,browser_alert_sound,browser_alert_volume,three_way_record_stop_exception,in_group_dial,pause_max_exceptions,hopper_drop_run_trigger,daily_call_count_limit,daily_limit_manual,transfer_button_launch,shared_dial_rank,agent_search_method,qc_scorecard_id,qc_statuses_id,clear_form,leave_3way_start_recording,leave_3way_start_recording_exception,calls_waiting_vl_one,calls_waiting_vl_two,calls_inqueue_count_one,calls_inqueue_count_two,in_man_dial_next_ready_seconds,in_man_dial_next_ready_seconds_override,transfer_no_dispo,call_limit_24hour_method,call_limit_24hour_scope,call_limit_24hour,call_limit_24hour_override,cid_group_id_two,incall_tally_threshold_seconds,auto_alt_threshold,pause_max_url,agent_hide_hangup,ig_xfer_list_sort,script_tab_frame_size,max_logged_in_agents,user_group_script) SELECT \"$campaign_name\",\"$campaign_id\",\"N\",dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,park_ext,park_file_name,web_form_address,allow_closers,hopper_level,auto_dial_level,next_agent_call,local_call_time,voicemail_ext,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,amd_send_to_vmx,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,lead_filter_id,drop_call_seconds,drop_action,safe_harbor_exten,display_dialable_count,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,adaptive_latest_server_time,adaptive_intensity,adaptive_dl_diff_target,concurrent_transfers,auto_alt_dial,auto_alt_dial_statuses,agent_pause_codes_active,campaign_description,campaign_changedate,campaign_stats_refresh,campaign_logindate,dial_statuses,disable_alter_custdata,no_hopper_leads_logins,\"DISABLED\",campaign_allow_inbound,manual_dial_list_id,default_xfer_group,queue_priority,drop_inbound_group,qc_enabled,qc_statuses,qc_lists,qc_web_form_address,qc_script,survey_first_audio_file,survey_dtmf_digits,survey_ni_digit,survey_opt_in_audio_file,survey_ni_audio_file,survey_method,survey_no_response_action,survey_ni_status,survey_response_digit_map,survey_xfer_exten,survey_camp_record_dir,disable_alter_custphone,display_queue_count,qc_get_record_launch,qc_show_recording,qc_shift_id,manual_dial_filter,agent_clipboard_copy,agent_extended_alt_dial,use_campaign_dnc,three_way_call_cid,three_way_dial_prefix,web_form_target,vtiger_search_category,vtiger_create_call_record,vtiger_create_lead_record,vtiger_screen_login,cpd_amd_action,agent_allow_group_alias,default_group_alias,vtiger_search_dead,vtiger_status_call,survey_third_digit,survey_fourth_digit,survey_third_audio_file,survey_fourth_audio_file,survey_third_status,survey_fourth_status,survey_third_exten,survey_fourth_exten,drop_lockout_time,quick_transfer_button,prepopulate_transfer_preset,drop_rate_group,view_calls_in_queue,view_calls_in_queue_launch,grab_calls_in_queue,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,waitforsilence_options,agent_select_territories,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,queuemetrics_callstatus_override,extension_appended_cidname,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,inbound_queue_no_dial,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,ivr_park_call_agi,manual_preview_dial,realtime_agent_time_stats,use_auto_hopper,auto_hopper_multi,auto_trim_hopper,api_manual_dial,manual_dial_call_time_check,display_leads_count,lead_order_randomize,lead_order_secondary,per_call_notes,my_callback_option,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_resume_precall,auto_pause_precall_code,manual_dial_cid,post_phone_time_diff_alert,custom_3way_button_transfer,available_only_tally_threshold,available_only_tally_threshold_agents,dial_level_threshold,dial_level_threshold_agents,safe_harbor_audio,safe_harbor_menu_id,survey_menu_id,callback_days_limit,dl_diff_target_method,disable_dispo_screen,disable_dispo_status,screen_labels,status_display_fields,na_call_url,survey_recording,pllb_grouping,pllb_grouping_limit,call_count_limit,call_count_target,callback_hours_block,callback_list_calltime,user_group,hopper_vlc_dup_check,safe_harbor_audio_field,pause_after_next_call,owner_populate,use_other_campaign_dnc,allow_emails,allow_chats,amd_inbound_group,amd_callmenu,survey_wait_sec,manual_dial_lead_id,dead_max,dispo_max,pause_max,dead_max_dispo,dispo_max_dispo,max_inbound_calls,manual_dial_search_checkbox,hide_call_log_info,timer_alt_seconds,wrapup_bypass,wrapup_after_hotkey,callback_active_limit,callback_active_limit_override,comments_all_tabs,comments_dispo_screen,comments_callback_screen,qc_comment_history,show_previous_callback,clear_script,cpd_unknown_action,manual_dial_search_filter,web_form_address_three,manual_dial_override_field,status_display_ingroup,customer_gone_seconds,agent_display_fields,am_message_wildcards,manual_dial_timeout,routing_initiated_recordings,manual_dial_hopper_check,callback_useronly_move_minutes,ofcom_uk_drop_calc,manual_auto_next,manual_auto_show,allow_required_fields,dead_to_dispo,agent_xfer_validation,ready_max_logout,callback_display_days,three_way_record_stop,hangup_xfer_record_start,scheduled_callbacks_email_alert,max_inbound_calls_outcome,manual_auto_next_options,agent_screen_time_display,next_dial_my_callbacks,inbound_no_agents_no_dial_container,inbound_no_agents_no_dial_threshold,cid_group_id,pause_max_dispo,script_top_dispo,dead_trigger_seconds,dead_trigger_action,dead_trigger_repeat,dead_trigger_filename,dead_trigger_url,scheduled_callbacks_force_dial,scheduled_callbacks_auto_reschedule,scheduled_callbacks_timezones_container,three_way_volume_buttons,callback_dnc,manual_dial_validation,mute_recordings,auto_active_list_new,call_quota_lead_ranking,sip_event_logging,campaign_script_two,leave_vm_no_dispo,leave_vm_message_group_id,dial_timeout_lead_container,amd_type,vmm_daily_limit,opensips_cid_name,amd_agent_route_options,browser_alert_sound,browser_alert_volume,three_way_record_stop_exception,in_group_dial,pause_max_exceptions,hopper_drop_run_trigger,daily_call_count_limit,daily_limit_manual,transfer_button_launch,shared_dial_rank,agent_search_method,qc_scorecard_id,qc_statuses_id,clear_form,leave_3way_start_recording,leave_3way_start_recording_exception,calls_waiting_vl_one,calls_waiting_vl_two,calls_inqueue_count_one,calls_inqueue_count_two,in_man_dial_next_ready_seconds,in_man_dial_next_ready_seconds_override,transfer_no_dispo,call_limit_24hour_method,call_limit_24hour_scope,call_limit_24hour,call_limit_24hour_override,cid_group_id_two,incall_tally_threshold_seconds,auto_alt_threshold,pause_max_url,agent_hide_hangup,ig_xfer_list_sort,script_tab_frame_size,max_logged_in_agents,user_group_script from vicidial_campaigns where campaign_id='$source_campaign_id';"; + $stmt="INSERT INTO vicidial_campaigns (campaign_name,campaign_id,active,dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,park_ext,park_file_name,web_form_address,allow_closers,hopper_level,auto_dial_level,next_agent_call,local_call_time,voicemail_ext,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,amd_send_to_vmx,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,lead_filter_id,drop_call_seconds,drop_action,safe_harbor_exten,display_dialable_count,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,adaptive_latest_server_time,adaptive_intensity,adaptive_dl_diff_target,concurrent_transfers,auto_alt_dial,auto_alt_dial_statuses,agent_pause_codes_active,campaign_description,campaign_changedate,campaign_stats_refresh,campaign_logindate,dial_statuses,disable_alter_custdata,no_hopper_leads_logins,list_order_mix,campaign_allow_inbound,manual_dial_list_id,default_xfer_group,queue_priority,drop_inbound_group,qc_enabled,qc_statuses,qc_lists,qc_web_form_address,qc_script,survey_first_audio_file,survey_dtmf_digits,survey_ni_digit,survey_opt_in_audio_file,survey_ni_audio_file,survey_method,survey_no_response_action,survey_ni_status,survey_response_digit_map,survey_xfer_exten,survey_camp_record_dir,disable_alter_custphone,display_queue_count,qc_get_record_launch,qc_show_recording,qc_shift_id,manual_dial_filter,agent_clipboard_copy,agent_extended_alt_dial,use_campaign_dnc,three_way_call_cid,three_way_dial_prefix,web_form_target,vtiger_search_category,vtiger_create_call_record,vtiger_create_lead_record,vtiger_screen_login,cpd_amd_action,agent_allow_group_alias,default_group_alias,vtiger_search_dead,vtiger_status_call,survey_third_digit,survey_fourth_digit,survey_third_audio_file,survey_fourth_audio_file,survey_third_status,survey_fourth_status,survey_third_exten,survey_fourth_exten,drop_lockout_time,quick_transfer_button,prepopulate_transfer_preset,drop_rate_group,view_calls_in_queue,view_calls_in_queue_launch,grab_calls_in_queue,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,waitforsilence_options,agent_select_territories,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,queuemetrics_callstatus_override,extension_appended_cidname,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,inbound_queue_no_dial,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,ivr_park_call_agi,manual_preview_dial,realtime_agent_time_stats,use_auto_hopper,auto_hopper_multi,auto_trim_hopper,api_manual_dial,manual_dial_call_time_check,display_leads_count,lead_order_randomize,lead_order_secondary,per_call_notes,my_callback_option,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_resume_precall,auto_pause_precall_code,manual_dial_cid,post_phone_time_diff_alert,custom_3way_button_transfer,available_only_tally_threshold,available_only_tally_threshold_agents,dial_level_threshold,dial_level_threshold_agents,safe_harbor_audio,safe_harbor_menu_id,survey_menu_id,callback_days_limit,dl_diff_target_method,disable_dispo_screen,disable_dispo_status,screen_labels,status_display_fields,na_call_url,survey_recording,pllb_grouping,pllb_grouping_limit,call_count_limit,call_count_target,callback_hours_block,callback_list_calltime,user_group,hopper_vlc_dup_check,safe_harbor_audio_field,pause_after_next_call,owner_populate,use_other_campaign_dnc,allow_emails,allow_chats,amd_inbound_group,amd_callmenu,survey_wait_sec,manual_dial_lead_id,dead_max,dispo_max,pause_max,dead_max_dispo,dispo_max_dispo,max_inbound_calls,manual_dial_search_checkbox,hide_call_log_info,timer_alt_seconds,wrapup_bypass,wrapup_after_hotkey,callback_active_limit,callback_active_limit_override,comments_all_tabs,comments_dispo_screen,comments_callback_screen,qc_comment_history,show_previous_callback,clear_script,cpd_unknown_action,manual_dial_search_filter,web_form_address_three,manual_dial_override_field,status_display_ingroup,customer_gone_seconds,agent_display_fields,am_message_wildcards,manual_dial_timeout,routing_initiated_recordings,manual_dial_hopper_check,callback_useronly_move_minutes,ofcom_uk_drop_calc,manual_auto_next,manual_auto_show,allow_required_fields,dead_to_dispo,agent_xfer_validation,ready_max_logout,callback_display_days,three_way_record_stop,hangup_xfer_record_start,scheduled_callbacks_email_alert,max_inbound_calls_outcome,manual_auto_next_options,agent_screen_time_display,next_dial_my_callbacks,inbound_no_agents_no_dial_container,inbound_no_agents_no_dial_threshold,cid_group_id,pause_max_dispo,script_top_dispo,dead_trigger_seconds,dead_trigger_action,dead_trigger_repeat,dead_trigger_filename,dead_trigger_url,scheduled_callbacks_force_dial,scheduled_callbacks_auto_reschedule,scheduled_callbacks_timezones_container,three_way_volume_buttons,callback_dnc,manual_dial_validation,mute_recordings,auto_active_list_new,call_quota_lead_ranking,sip_event_logging,campaign_script_two,leave_vm_no_dispo,leave_vm_message_group_id,dial_timeout_lead_container,amd_type,vmm_daily_limit,opensips_cid_name,amd_agent_route_options,browser_alert_sound,browser_alert_volume,three_way_record_stop_exception,in_group_dial,pause_max_exceptions,hopper_drop_run_trigger,daily_call_count_limit,daily_limit_manual,transfer_button_launch,shared_dial_rank,agent_search_method,qc_scorecard_id,qc_statuses_id,clear_form,leave_3way_start_recording,leave_3way_start_recording_exception,calls_waiting_vl_one,calls_waiting_vl_two,calls_inqueue_count_one,calls_inqueue_count_two,in_man_dial_next_ready_seconds,in_man_dial_next_ready_seconds_override,transfer_no_dispo,call_limit_24hour_method,call_limit_24hour_scope,call_limit_24hour,call_limit_24hour_override,cid_group_id_two,incall_tally_threshold_seconds,auto_alt_threshold,pause_max_url,agent_hide_hangup,ig_xfer_list_sort,script_tab_frame_size,max_logged_in_agents,user_group_script,agent_hangup_route,agent_hangup_value,agent_hangup_ig_override) SELECT \"$campaign_name\",\"$campaign_id\",\"N\",dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,park_ext,park_file_name,web_form_address,allow_closers,hopper_level,auto_dial_level,next_agent_call,local_call_time,voicemail_ext,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,amd_send_to_vmx,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,lead_filter_id,drop_call_seconds,drop_action,safe_harbor_exten,display_dialable_count,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,adaptive_latest_server_time,adaptive_intensity,adaptive_dl_diff_target,concurrent_transfers,auto_alt_dial,auto_alt_dial_statuses,agent_pause_codes_active,campaign_description,campaign_changedate,campaign_stats_refresh,campaign_logindate,dial_statuses,disable_alter_custdata,no_hopper_leads_logins,\"DISABLED\",campaign_allow_inbound,manual_dial_list_id,default_xfer_group,queue_priority,drop_inbound_group,qc_enabled,qc_statuses,qc_lists,qc_web_form_address,qc_script,survey_first_audio_file,survey_dtmf_digits,survey_ni_digit,survey_opt_in_audio_file,survey_ni_audio_file,survey_method,survey_no_response_action,survey_ni_status,survey_response_digit_map,survey_xfer_exten,survey_camp_record_dir,disable_alter_custphone,display_queue_count,qc_get_record_launch,qc_show_recording,qc_shift_id,manual_dial_filter,agent_clipboard_copy,agent_extended_alt_dial,use_campaign_dnc,three_way_call_cid,three_way_dial_prefix,web_form_target,vtiger_search_category,vtiger_create_call_record,vtiger_create_lead_record,vtiger_screen_login,cpd_amd_action,agent_allow_group_alias,default_group_alias,vtiger_search_dead,vtiger_status_call,survey_third_digit,survey_fourth_digit,survey_third_audio_file,survey_fourth_audio_file,survey_third_status,survey_fourth_status,survey_third_exten,survey_fourth_exten,drop_lockout_time,quick_transfer_button,prepopulate_transfer_preset,drop_rate_group,view_calls_in_queue,view_calls_in_queue_launch,grab_calls_in_queue,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,waitforsilence_options,agent_select_territories,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,queuemetrics_callstatus_override,extension_appended_cidname,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,inbound_queue_no_dial,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,ivr_park_call_agi,manual_preview_dial,realtime_agent_time_stats,use_auto_hopper,auto_hopper_multi,auto_trim_hopper,api_manual_dial,manual_dial_call_time_check,display_leads_count,lead_order_randomize,lead_order_secondary,per_call_notes,my_callback_option,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_resume_precall,auto_pause_precall_code,manual_dial_cid,post_phone_time_diff_alert,custom_3way_button_transfer,available_only_tally_threshold,available_only_tally_threshold_agents,dial_level_threshold,dial_level_threshold_agents,safe_harbor_audio,safe_harbor_menu_id,survey_menu_id,callback_days_limit,dl_diff_target_method,disable_dispo_screen,disable_dispo_status,screen_labels,status_display_fields,na_call_url,survey_recording,pllb_grouping,pllb_grouping_limit,call_count_limit,call_count_target,callback_hours_block,callback_list_calltime,user_group,hopper_vlc_dup_check,safe_harbor_audio_field,pause_after_next_call,owner_populate,use_other_campaign_dnc,allow_emails,allow_chats,amd_inbound_group,amd_callmenu,survey_wait_sec,manual_dial_lead_id,dead_max,dispo_max,pause_max,dead_max_dispo,dispo_max_dispo,max_inbound_calls,manual_dial_search_checkbox,hide_call_log_info,timer_alt_seconds,wrapup_bypass,wrapup_after_hotkey,callback_active_limit,callback_active_limit_override,comments_all_tabs,comments_dispo_screen,comments_callback_screen,qc_comment_history,show_previous_callback,clear_script,cpd_unknown_action,manual_dial_search_filter,web_form_address_three,manual_dial_override_field,status_display_ingroup,customer_gone_seconds,agent_display_fields,am_message_wildcards,manual_dial_timeout,routing_initiated_recordings,manual_dial_hopper_check,callback_useronly_move_minutes,ofcom_uk_drop_calc,manual_auto_next,manual_auto_show,allow_required_fields,dead_to_dispo,agent_xfer_validation,ready_max_logout,callback_display_days,three_way_record_stop,hangup_xfer_record_start,scheduled_callbacks_email_alert,max_inbound_calls_outcome,manual_auto_next_options,agent_screen_time_display,next_dial_my_callbacks,inbound_no_agents_no_dial_container,inbound_no_agents_no_dial_threshold,cid_group_id,pause_max_dispo,script_top_dispo,dead_trigger_seconds,dead_trigger_action,dead_trigger_repeat,dead_trigger_filename,dead_trigger_url,scheduled_callbacks_force_dial,scheduled_callbacks_auto_reschedule,scheduled_callbacks_timezones_container,three_way_volume_buttons,callback_dnc,manual_dial_validation,mute_recordings,auto_active_list_new,call_quota_lead_ranking,sip_event_logging,campaign_script_two,leave_vm_no_dispo,leave_vm_message_group_id,dial_timeout_lead_container,amd_type,vmm_daily_limit,opensips_cid_name,amd_agent_route_options,browser_alert_sound,browser_alert_volume,three_way_record_stop_exception,in_group_dial,pause_max_exceptions,hopper_drop_run_trigger,daily_call_count_limit,daily_limit_manual,transfer_button_launch,shared_dial_rank,agent_search_method,qc_scorecard_id,qc_statuses_id,clear_form,leave_3way_start_recording,leave_3way_start_recording_exception,calls_waiting_vl_one,calls_waiting_vl_two,calls_inqueue_count_one,calls_inqueue_count_two,in_man_dial_next_ready_seconds,in_man_dial_next_ready_seconds_override,transfer_no_dispo,call_limit_24hour_method,call_limit_24hour_scope,call_limit_24hour,call_limit_24hour_override,cid_group_id_two,incall_tally_threshold_seconds,auto_alt_threshold,pause_max_url,agent_hide_hangup,ig_xfer_list_sort,script_tab_frame_size,max_logged_in_agents,user_group_script,agent_hangup_route,agent_hangup_value,agent_hangup_ig_override from vicidial_campaigns where campaign_id='$source_campaign_id';"; $rslt=mysql_to_mysqli($stmt, $link); $affected_rows = mysqli_affected_rows($link); @@ -17118,7 +17130,7 @@ if ($ADD==41) $hdrtMESSAGE='Hopper All-Drops-Run Triggered'; } - $stmtA="UPDATE vicidial_campaigns set campaign_name='$campaign_name',active='$active',dial_status_a='$dial_status_a',dial_status_b='$dial_status_b',dial_status_c='$dial_status_c',dial_status_d='$dial_status_d',dial_status_e='$dial_status_e',lead_order='$lead_order',allow_closers='$allow_closers',hopper_level='$hopper_level', auto_trim_hopper='$auto_trim_hopper', use_auto_hopper='$use_auto_hopper', auto_hopper_multi='$auto_hopper_multi', $adlSQL next_agent_call='$next_agent_call', local_call_time='$local_call_time', voicemail_ext='$voicemail_ext', dial_timeout='$dial_timeout', dial_prefix='$dial_prefix', campaign_cid='$campaign_cid', campaign_vdad_exten='$campaign_vdad_exten', web_form_address='" . mysqli_real_escape_string($link, $web_form_address) . "', park_ext='$park_ext', park_file_name='$park_file_name', campaign_rec_exten='$campaign_rec_exten', campaign_recording='$campaign_recording', campaign_rec_filename='$campaign_rec_filename', campaign_script='$script_id', get_call_launch='$get_call_launch', am_message_exten='$am_message_exten', amd_send_to_vmx='$amd_send_to_vmx', xferconf_a_dtmf='$xferconf_a_dtmf',xferconf_a_number='$xferconf_a_number',xferconf_b_dtmf='$xferconf_b_dtmf',xferconf_b_number='$xferconf_b_number',lead_filter_id='$lead_filter_id',alt_number_dialing='$alt_number_dialing',scheduled_callbacks='$scheduled_callbacks',drop_action='$drop_action',drop_call_seconds='$drop_call_seconds',safe_harbor_exten='$safe_harbor_exten',wrapup_seconds='$wrapup_seconds',wrapup_message='$wrapup_message',closer_campaigns=$closer_campaignsSQL,use_internal_dnc='$use_internal_dnc',allcalls_delay='$allcalls_delay',omit_phone_code='$omit_phone_code',dial_method='$dial_method',available_only_ratio_tally='$available_only_ratio_tally',adaptive_dropped_percentage='$adaptive_dropped_percentage',adaptive_maximum_level='$adaptive_maximum_level',adaptive_latest_server_time='$adaptive_latest_server_time',adaptive_intensity='$adaptive_intensity',adaptive_dl_diff_target='$adaptive_dl_diff_target',concurrent_transfers='$concurrent_transfers',auto_alt_dial='$auto_alt_dial',agent_pause_codes_active='$agent_pause_codes_active',campaign_description='$campaign_description',campaign_changedate='$SQLdate',campaign_stats_refresh='$campaign_stats_refresh',disable_alter_custdata='$disable_alter_custdata',no_hopper_leads_logins='$no_hopper_leads_logins',list_order_mix='$list_order_mix',campaign_allow_inbound='$campaign_allow_inbound',manual_dial_list_id='$manual_dial_list_id',default_xfer_group='$default_xfer_group',xfer_groups='$XFERgroups_value',queue_priority='$queue_priority',drop_inbound_group='$drop_inbound_group',disable_alter_custphone='$disable_alter_custphone',display_queue_count='$display_queue_count',manual_dial_filter='$manual_dial_filter',agent_clipboard_copy='$agent_clipboard_copy',agent_extended_alt_dial='$agent_extended_alt_dial',use_campaign_dnc='$use_campaign_dnc',three_way_call_cid='$three_way_call_cid',three_way_dial_prefix='$three_way_dial_prefix',web_form_target='$web_form_target',vtiger_search_category='$vtiger_search_category',vtiger_create_call_record='$vtiger_create_call_record',vtiger_create_lead_record='$vtiger_create_lead_record',vtiger_screen_login='$vtiger_screen_login',cpd_amd_action='$cpd_amd_action',agent_allow_group_alias='$agent_allow_group_alias',default_group_alias='$default_group_alias',vtiger_search_dead='$vtiger_search_dead',vtiger_status_call='$vtiger_status_call',drop_lockout_time='$drop_lockout_time',quick_transfer_button='$quick_transfer_button',prepopulate_transfer_preset='$prepopulate_transfer_preset',drop_rate_group='$drop_rate_group',view_calls_in_queue='$view_calls_in_queue',view_calls_in_queue_launch='$view_calls_in_queue_launch',grab_calls_in_queue='$grab_calls_in_queue',call_requeue_button='$call_requeue_button',pause_after_each_call='$pause_after_each_call',no_hopper_dialing='$no_hopper_dialing',agent_dial_owner_only='$agent_dial_owner_only',agent_display_dialable_leads='$agent_display_dialable_leads',web_form_address_two='" . mysqli_real_escape_string($link, $web_form_address_two) . "',waitforsilence_options='$waitforsilence_options',agent_select_territories='$agent_select_territories',crm_popup_login='$crm_popup_login',crm_login_address='" . mysqli_real_escape_string($link, $crm_login_address) . "',timer_action='$timer_action',timer_action_message='$timer_action_message',timer_action_seconds='$timer_action_seconds',start_call_url='" . mysqli_real_escape_string($link, $start_call_url) . "',dispo_call_url='" . mysqli_real_escape_string($link, $dispo_call_url) . "',xferconf_c_number='$xferconf_c_number',xferconf_d_number='$xferconf_d_number',xferconf_e_number='$xferconf_e_number',use_custom_cid='$use_custom_cid',scheduled_callbacks_alert='$scheduled_callbacks_alert',queuemetrics_callstatus_override='$queuemetrics_callstatus',extension_appended_cidname='$extension_appended_cidname',scheduled_callbacks_count='$scheduled_callbacks_count',manual_dial_override='$manual_dial_override',blind_monitor_warning='$blind_monitor_warning',blind_monitor_message='" . mysqli_real_escape_string($link, $blind_monitor_message) . "',blind_monitor_filename='$blind_monitor_filename',inbound_queue_no_dial='$inbound_queue_no_dial',timer_action_destination='$timer_action_destination',enable_xfer_presets='$enable_xfer_presets',hide_xfer_number_to_dial='$hide_xfer_number_to_dial',manual_dial_prefix='$manual_dial_prefix',customer_3way_hangup_logging='$customer_3way_hangup_logging',customer_3way_hangup_seconds='$customer_3way_hangup_seconds',customer_3way_hangup_action='$customer_3way_hangup_action',ivr_park_call='$ivr_park_call',ivr_park_call_agi='$ivr_park_call_agi',manual_preview_dial='$manual_preview_dial',realtime_agent_time_stats='$realtime_agent_time_stats',api_manual_dial='$api_manual_dial',manual_dial_call_time_check='$manual_dial_call_time_check',lead_order_randomize='$lead_order_randomize',lead_order_secondary='$lead_order_secondary',per_call_notes='$per_call_notes',my_callback_option='$my_callback_option',agent_lead_search='$agent_lead_search',agent_lead_search_method='$agent_lead_search_method',queuemetrics_phone_environment='$queuemetrics_phone_environment',auto_pause_precall='$auto_pause_precall',auto_resume_precall='$auto_resume_precall',auto_pause_precall_code='$auto_pause_precall_code',manual_dial_cid='$manual_dial_cid',post_phone_time_diff_alert='$post_phone_time_diff_alert',custom_3way_button_transfer='$custom_3way_button_transfer',available_only_tally_threshold='$available_only_tally_threshold',available_only_tally_threshold_agents='$available_only_tally_threshold_agents',dial_level_threshold='$dial_level_threshold',dial_level_threshold_agents='$dial_level_threshold_agents',safe_harbor_audio='$safe_harbor_audio',safe_harbor_menu_id='$safe_harbor_menu_id',callback_days_limit='$callback_days_limit',dl_diff_target_method='$dl_diff_target_method',disable_dispo_screen='$disable_dispo_screen',disable_dispo_status='$disable_dispo_status',screen_labels='$screen_labels',status_display_fields='$status_display_fields',na_call_url='" . mysqli_real_escape_string($link, $na_call_url) . "',pllb_grouping='$pllb_grouping',pllb_grouping_limit='$pllb_grouping_limit',call_count_limit='$call_count_limit',call_count_target='$call_count_target',callback_hours_block='$callback_hours_block',callback_list_calltime='$callback_list_calltime',user_group='$user_group',hopper_vlc_dup_check='$hopper_vlc_dup_check',in_group_dial='$in_group_dial',in_group_dial_select='$in_group_dial_select',safe_harbor_audio_field='$safe_harbor_audio_field',pause_after_next_call='$pause_after_next_call',owner_populate='$owner_populate',use_other_campaign_dnc='$use_other_campaign_dnc',allow_emails='$allow_emails',allow_chats='$allow_chats',amd_inbound_group='$amd_inbound_group',amd_callmenu='$amd_callmenu',manual_dial_lead_id='$manual_dial_lead_id',dead_max='$dead_max',dispo_max='$dispo_max',pause_max='$pause_max',dead_max_dispo='$dead_max_dispo',dispo_max_dispo='$dispo_max_dispo',max_inbound_calls='$max_inbound_calls',manual_dial_search_checkbox='$manual_dial_search_checkbox',hide_call_log_info='$hide_call_log_info',timer_alt_seconds='$timer_alt_seconds',wrapup_bypass='$wrapup_bypass',wrapup_after_hotkey='$wrapup_after_hotkey',callback_active_limit='$callback_active_limit',callback_active_limit_override='$callback_active_limit_override',comments_all_tabs='$comments_all_tabs',comments_dispo_screen='$comments_dispo_screen',comments_callback_screen='$comments_callback_screen',qc_comment_history='$qc_comment_history',show_previous_callback='$show_previous_callback',clear_script='$clear_script',cpd_unknown_action='$cpd_unknown_action',manual_dial_search_filter='$manual_dial_search_filter',web_form_address_three='" . mysqli_real_escape_string($link, $web_form_address_three) . "',manual_dial_override_field='$manual_dial_override_field',status_display_ingroup='$status_display_ingroup',customer_gone_seconds='$customer_gone_seconds',agent_display_fields='$agent_display_fields',am_message_wildcards='$am_message_wildcards',manual_dial_timeout='$manual_dial_timeout',routing_initiated_recordings='$routing_initiated_recordings',manual_dial_hopper_check='$manual_dial_hopper_check',callback_useronly_move_minutes='$callback_useronly_move_minutes',ofcom_uk_drop_calc='$ofcom_uk_drop_calc',manual_auto_next='$manual_auto_next',manual_auto_show='$manual_auto_show',allow_required_fields='$allow_required_fields',dead_to_dispo='$dead_to_dispo',agent_xfer_validation='$agent_xfer_validation',ready_max_logout='$ready_max_logout',callback_display_days='$callback_display_days',three_way_record_stop='$three_way_record_stop',hangup_xfer_record_start='$hangup_xfer_record_start',scheduled_callbacks_email_alert='$scheduled_callbacks_email_alert',max_inbound_calls_outcome='$max_inbound_calls_outcome',manual_auto_next_options='$manual_auto_next_options',agent_screen_time_display='$agent_screen_time_display',next_dial_my_callbacks='$next_dial_my_callbacks',inbound_no_agents_no_dial_container='$inbound_no_agents_no_dial_container',inbound_no_agents_no_dial_threshold='$inbound_no_agents_no_dial_threshold',cid_group_id='$cid_group_id',pause_max_dispo='$pause_max_dispo',script_top_dispo='$script_top_dispo',dead_trigger_seconds='$dead_trigger_seconds',dead_trigger_action='$dead_trigger_action',dead_trigger_repeat='$dead_trigger_repeat',dead_trigger_filename='$dead_trigger_filename',dead_trigger_url='" . mysqli_real_escape_string($link, $dead_trigger_url) . "',scheduled_callbacks_force_dial='$scheduled_callbacks_force_dial',scheduled_callbacks_auto_reschedule='$scheduled_callbacks_auto_reschedule',scheduled_callbacks_timezones_container='$scheduled_callbacks_timezones_container',three_way_volume_buttons='$three_way_volume_buttons',callback_dnc='$callback_dnc',manual_dial_validation='$manual_dial_validation',mute_recordings='$mute_recordings',auto_active_list_new='$auto_active_list_new',call_quota_lead_ranking='$call_quota_lead_ranking',sip_event_logging='$sip_event_logging',campaign_script_two='$campaign_script_two',leave_vm_no_dispo='$leave_vm_no_dispo',leave_vm_message_group_id='$leave_vm_message_group_id',dial_timeout_lead_container='$dial_timeout_lead_container',amd_type='$amd_type',vmm_daily_limit='$vmm_daily_limit',opensips_cid_name='$opensips_cid_name',amd_agent_route_options='$amd_agent_route_options',browser_alert_sound='$browser_alert_sound',browser_alert_volume='$browser_alert_volume',three_way_record_stop_exception='$three_way_record_stop_exception',pause_max_exceptions='$pause_max_exceptions',daily_call_count_limit='$daily_call_count_limit',daily_limit_manual='$daily_limit_manual',transfer_button_launch='$transfer_button_launch',shared_dial_rank='$shared_dial_rank',agent_search_method='$agent_search_method',clear_form='$clear_form',leave_3way_start_recording='$leave_3way_start_recording',leave_3way_start_recording_exception='$leave_3way_start_recording_exception',calls_waiting_vl_one='$calls_waiting_vl_one',calls_waiting_vl_two='$calls_waiting_vl_two',calls_inqueue_count_one='$calls_inqueue_count_one',calls_inqueue_count_two='$calls_inqueue_count_two',in_man_dial_next_ready_seconds='$in_man_dial_next_ready_seconds',in_man_dial_next_ready_seconds_override='$in_man_dial_next_ready_seconds_override',transfer_no_dispo='$transfer_no_dispo',call_limit_24hour_method='$call_limit_24hour_method',call_limit_24hour_scope='$call_limit_24hour_scope',call_limit_24hour='$call_limit_24hour',call_limit_24hour_override='$call_limit_24hour_override',cid_group_id_two='$cid_group_id_two',incall_tally_threshold_seconds='$incall_tally_threshold_seconds',auto_alt_threshold='$auto_alt_threshold',pause_max_url='$pause_max_url',agent_hide_hangup='$agent_hide_hangup',ig_xfer_list_sort='$ig_xfer_list_sort',script_tab_frame_size='$script_tab_frame_size',max_logged_in_agents='$max_logged_in_agents',user_group_script='$user_group_script'$hdrtSQL where campaign_id='$campaign_id';"; + $stmtA="UPDATE vicidial_campaigns set campaign_name='$campaign_name',active='$active',dial_status_a='$dial_status_a',dial_status_b='$dial_status_b',dial_status_c='$dial_status_c',dial_status_d='$dial_status_d',dial_status_e='$dial_status_e',lead_order='$lead_order',allow_closers='$allow_closers',hopper_level='$hopper_level', auto_trim_hopper='$auto_trim_hopper', use_auto_hopper='$use_auto_hopper', auto_hopper_multi='$auto_hopper_multi', $adlSQL next_agent_call='$next_agent_call', local_call_time='$local_call_time', voicemail_ext='$voicemail_ext', dial_timeout='$dial_timeout', dial_prefix='$dial_prefix', campaign_cid='$campaign_cid', campaign_vdad_exten='$campaign_vdad_exten', web_form_address='" . mysqli_real_escape_string($link, $web_form_address) . "', park_ext='$park_ext', park_file_name='$park_file_name', campaign_rec_exten='$campaign_rec_exten', campaign_recording='$campaign_recording', campaign_rec_filename='$campaign_rec_filename', campaign_script='$script_id', get_call_launch='$get_call_launch', am_message_exten='$am_message_exten', amd_send_to_vmx='$amd_send_to_vmx', xferconf_a_dtmf='$xferconf_a_dtmf',xferconf_a_number='$xferconf_a_number',xferconf_b_dtmf='$xferconf_b_dtmf',xferconf_b_number='$xferconf_b_number',lead_filter_id='$lead_filter_id',alt_number_dialing='$alt_number_dialing',scheduled_callbacks='$scheduled_callbacks',drop_action='$drop_action',drop_call_seconds='$drop_call_seconds',safe_harbor_exten='$safe_harbor_exten',wrapup_seconds='$wrapup_seconds',wrapup_message='$wrapup_message',closer_campaigns=$closer_campaignsSQL,use_internal_dnc='$use_internal_dnc',allcalls_delay='$allcalls_delay',omit_phone_code='$omit_phone_code',dial_method='$dial_method',available_only_ratio_tally='$available_only_ratio_tally',adaptive_dropped_percentage='$adaptive_dropped_percentage',adaptive_maximum_level='$adaptive_maximum_level',adaptive_latest_server_time='$adaptive_latest_server_time',adaptive_intensity='$adaptive_intensity',adaptive_dl_diff_target='$adaptive_dl_diff_target',concurrent_transfers='$concurrent_transfers',auto_alt_dial='$auto_alt_dial',agent_pause_codes_active='$agent_pause_codes_active',campaign_description='$campaign_description',campaign_changedate='$SQLdate',campaign_stats_refresh='$campaign_stats_refresh',disable_alter_custdata='$disable_alter_custdata',no_hopper_leads_logins='$no_hopper_leads_logins',list_order_mix='$list_order_mix',campaign_allow_inbound='$campaign_allow_inbound',manual_dial_list_id='$manual_dial_list_id',default_xfer_group='$default_xfer_group',xfer_groups='$XFERgroups_value',queue_priority='$queue_priority',drop_inbound_group='$drop_inbound_group',disable_alter_custphone='$disable_alter_custphone',display_queue_count='$display_queue_count',manual_dial_filter='$manual_dial_filter',agent_clipboard_copy='$agent_clipboard_copy',agent_extended_alt_dial='$agent_extended_alt_dial',use_campaign_dnc='$use_campaign_dnc',three_way_call_cid='$three_way_call_cid',three_way_dial_prefix='$three_way_dial_prefix',web_form_target='$web_form_target',vtiger_search_category='$vtiger_search_category',vtiger_create_call_record='$vtiger_create_call_record',vtiger_create_lead_record='$vtiger_create_lead_record',vtiger_screen_login='$vtiger_screen_login',cpd_amd_action='$cpd_amd_action',agent_allow_group_alias='$agent_allow_group_alias',default_group_alias='$default_group_alias',vtiger_search_dead='$vtiger_search_dead',vtiger_status_call='$vtiger_status_call',drop_lockout_time='$drop_lockout_time',quick_transfer_button='$quick_transfer_button',prepopulate_transfer_preset='$prepopulate_transfer_preset',drop_rate_group='$drop_rate_group',view_calls_in_queue='$view_calls_in_queue',view_calls_in_queue_launch='$view_calls_in_queue_launch',grab_calls_in_queue='$grab_calls_in_queue',call_requeue_button='$call_requeue_button',pause_after_each_call='$pause_after_each_call',no_hopper_dialing='$no_hopper_dialing',agent_dial_owner_only='$agent_dial_owner_only',agent_display_dialable_leads='$agent_display_dialable_leads',web_form_address_two='" . mysqli_real_escape_string($link, $web_form_address_two) . "',waitforsilence_options='$waitforsilence_options',agent_select_territories='$agent_select_territories',crm_popup_login='$crm_popup_login',crm_login_address='" . mysqli_real_escape_string($link, $crm_login_address) . "',timer_action='$timer_action',timer_action_message='$timer_action_message',timer_action_seconds='$timer_action_seconds',start_call_url='" . mysqli_real_escape_string($link, $start_call_url) . "',dispo_call_url='" . mysqli_real_escape_string($link, $dispo_call_url) . "',xferconf_c_number='$xferconf_c_number',xferconf_d_number='$xferconf_d_number',xferconf_e_number='$xferconf_e_number',use_custom_cid='$use_custom_cid',scheduled_callbacks_alert='$scheduled_callbacks_alert',queuemetrics_callstatus_override='$queuemetrics_callstatus',extension_appended_cidname='$extension_appended_cidname',scheduled_callbacks_count='$scheduled_callbacks_count',manual_dial_override='$manual_dial_override',blind_monitor_warning='$blind_monitor_warning',blind_monitor_message='" . mysqli_real_escape_string($link, $blind_monitor_message) . "',blind_monitor_filename='$blind_monitor_filename',inbound_queue_no_dial='$inbound_queue_no_dial',timer_action_destination='$timer_action_destination',enable_xfer_presets='$enable_xfer_presets',hide_xfer_number_to_dial='$hide_xfer_number_to_dial',manual_dial_prefix='$manual_dial_prefix',customer_3way_hangup_logging='$customer_3way_hangup_logging',customer_3way_hangup_seconds='$customer_3way_hangup_seconds',customer_3way_hangup_action='$customer_3way_hangup_action',ivr_park_call='$ivr_park_call',ivr_park_call_agi='$ivr_park_call_agi',manual_preview_dial='$manual_preview_dial',realtime_agent_time_stats='$realtime_agent_time_stats',api_manual_dial='$api_manual_dial',manual_dial_call_time_check='$manual_dial_call_time_check',lead_order_randomize='$lead_order_randomize',lead_order_secondary='$lead_order_secondary',per_call_notes='$per_call_notes',my_callback_option='$my_callback_option',agent_lead_search='$agent_lead_search',agent_lead_search_method='$agent_lead_search_method',queuemetrics_phone_environment='$queuemetrics_phone_environment',auto_pause_precall='$auto_pause_precall',auto_resume_precall='$auto_resume_precall',auto_pause_precall_code='$auto_pause_precall_code',manual_dial_cid='$manual_dial_cid',post_phone_time_diff_alert='$post_phone_time_diff_alert',custom_3way_button_transfer='$custom_3way_button_transfer',available_only_tally_threshold='$available_only_tally_threshold',available_only_tally_threshold_agents='$available_only_tally_threshold_agents',dial_level_threshold='$dial_level_threshold',dial_level_threshold_agents='$dial_level_threshold_agents',safe_harbor_audio='$safe_harbor_audio',safe_harbor_menu_id='$safe_harbor_menu_id',callback_days_limit='$callback_days_limit',dl_diff_target_method='$dl_diff_target_method',disable_dispo_screen='$disable_dispo_screen',disable_dispo_status='$disable_dispo_status',screen_labels='$screen_labels',status_display_fields='$status_display_fields',na_call_url='" . mysqli_real_escape_string($link, $na_call_url) . "',pllb_grouping='$pllb_grouping',pllb_grouping_limit='$pllb_grouping_limit',call_count_limit='$call_count_limit',call_count_target='$call_count_target',callback_hours_block='$callback_hours_block',callback_list_calltime='$callback_list_calltime',user_group='$user_group',hopper_vlc_dup_check='$hopper_vlc_dup_check',in_group_dial='$in_group_dial',in_group_dial_select='$in_group_dial_select',safe_harbor_audio_field='$safe_harbor_audio_field',pause_after_next_call='$pause_after_next_call',owner_populate='$owner_populate',use_other_campaign_dnc='$use_other_campaign_dnc',allow_emails='$allow_emails',allow_chats='$allow_chats',amd_inbound_group='$amd_inbound_group',amd_callmenu='$amd_callmenu',manual_dial_lead_id='$manual_dial_lead_id',dead_max='$dead_max',dispo_max='$dispo_max',pause_max='$pause_max',dead_max_dispo='$dead_max_dispo',dispo_max_dispo='$dispo_max_dispo',max_inbound_calls='$max_inbound_calls',manual_dial_search_checkbox='$manual_dial_search_checkbox',hide_call_log_info='$hide_call_log_info',timer_alt_seconds='$timer_alt_seconds',wrapup_bypass='$wrapup_bypass',wrapup_after_hotkey='$wrapup_after_hotkey',callback_active_limit='$callback_active_limit',callback_active_limit_override='$callback_active_limit_override',comments_all_tabs='$comments_all_tabs',comments_dispo_screen='$comments_dispo_screen',comments_callback_screen='$comments_callback_screen',qc_comment_history='$qc_comment_history',show_previous_callback='$show_previous_callback',clear_script='$clear_script',cpd_unknown_action='$cpd_unknown_action',manual_dial_search_filter='$manual_dial_search_filter',web_form_address_three='" . mysqli_real_escape_string($link, $web_form_address_three) . "',manual_dial_override_field='$manual_dial_override_field',status_display_ingroup='$status_display_ingroup',customer_gone_seconds='$customer_gone_seconds',agent_display_fields='$agent_display_fields',am_message_wildcards='$am_message_wildcards',manual_dial_timeout='$manual_dial_timeout',routing_initiated_recordings='$routing_initiated_recordings',manual_dial_hopper_check='$manual_dial_hopper_check',callback_useronly_move_minutes='$callback_useronly_move_minutes',ofcom_uk_drop_calc='$ofcom_uk_drop_calc',manual_auto_next='$manual_auto_next',manual_auto_show='$manual_auto_show',allow_required_fields='$allow_required_fields',dead_to_dispo='$dead_to_dispo',agent_xfer_validation='$agent_xfer_validation',ready_max_logout='$ready_max_logout',callback_display_days='$callback_display_days',three_way_record_stop='$three_way_record_stop',hangup_xfer_record_start='$hangup_xfer_record_start',scheduled_callbacks_email_alert='$scheduled_callbacks_email_alert',max_inbound_calls_outcome='$max_inbound_calls_outcome',manual_auto_next_options='$manual_auto_next_options',agent_screen_time_display='$agent_screen_time_display',next_dial_my_callbacks='$next_dial_my_callbacks',inbound_no_agents_no_dial_container='$inbound_no_agents_no_dial_container',inbound_no_agents_no_dial_threshold='$inbound_no_agents_no_dial_threshold',cid_group_id='$cid_group_id',pause_max_dispo='$pause_max_dispo',script_top_dispo='$script_top_dispo',dead_trigger_seconds='$dead_trigger_seconds',dead_trigger_action='$dead_trigger_action',dead_trigger_repeat='$dead_trigger_repeat',dead_trigger_filename='$dead_trigger_filename',dead_trigger_url='" . mysqli_real_escape_string($link, $dead_trigger_url) . "',scheduled_callbacks_force_dial='$scheduled_callbacks_force_dial',scheduled_callbacks_auto_reschedule='$scheduled_callbacks_auto_reschedule',scheduled_callbacks_timezones_container='$scheduled_callbacks_timezones_container',three_way_volume_buttons='$three_way_volume_buttons',callback_dnc='$callback_dnc',manual_dial_validation='$manual_dial_validation',mute_recordings='$mute_recordings',auto_active_list_new='$auto_active_list_new',call_quota_lead_ranking='$call_quota_lead_ranking',sip_event_logging='$sip_event_logging',campaign_script_two='$campaign_script_two',leave_vm_no_dispo='$leave_vm_no_dispo',leave_vm_message_group_id='$leave_vm_message_group_id',dial_timeout_lead_container='$dial_timeout_lead_container',amd_type='$amd_type',vmm_daily_limit='$vmm_daily_limit',opensips_cid_name='$opensips_cid_name',amd_agent_route_options='$amd_agent_route_options',browser_alert_sound='$browser_alert_sound',browser_alert_volume='$browser_alert_volume',three_way_record_stop_exception='$three_way_record_stop_exception',pause_max_exceptions='$pause_max_exceptions',daily_call_count_limit='$daily_call_count_limit',daily_limit_manual='$daily_limit_manual',transfer_button_launch='$transfer_button_launch',shared_dial_rank='$shared_dial_rank',agent_search_method='$agent_search_method',clear_form='$clear_form',leave_3way_start_recording='$leave_3way_start_recording',leave_3way_start_recording_exception='$leave_3way_start_recording_exception',calls_waiting_vl_one='$calls_waiting_vl_one',calls_waiting_vl_two='$calls_waiting_vl_two',calls_inqueue_count_one='$calls_inqueue_count_one',calls_inqueue_count_two='$calls_inqueue_count_two',in_man_dial_next_ready_seconds='$in_man_dial_next_ready_seconds',in_man_dial_next_ready_seconds_override='$in_man_dial_next_ready_seconds_override',transfer_no_dispo='$transfer_no_dispo',call_limit_24hour_method='$call_limit_24hour_method',call_limit_24hour_scope='$call_limit_24hour_scope',call_limit_24hour='$call_limit_24hour',call_limit_24hour_override='$call_limit_24hour_override',cid_group_id_two='$cid_group_id_two',incall_tally_threshold_seconds='$incall_tally_threshold_seconds',auto_alt_threshold='$auto_alt_threshold',pause_max_url='$pause_max_url',agent_hide_hangup='$agent_hide_hangup',ig_xfer_list_sort='$ig_xfer_list_sort',script_tab_frame_size='$script_tab_frame_size',max_logged_in_agents='$max_logged_in_agents',user_group_script='$user_group_script',agent_hangup_route='$agent_hangup_route',agent_hangup_value='$agent_hangup_value',agent_hangup_ig_override='$agent_hangup_ig_override'$hdrtSQL where campaign_id='$campaign_id';"; if ($DB) {echo "|$stmt|\n";} $rslt=mysql_to_mysqli($stmtA, $link); @@ -25795,7 +25807,7 @@ if ($ADD==31) $enable_vtiger_integration_LU = $row[0]; $vtiger_url_LU = $row[1]; - $stmt="SELECT campaign_id,campaign_name,active,dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,park_ext,park_file_name,web_form_address,allow_closers,hopper_level,auto_dial_level,next_agent_call,local_call_time,voicemail_ext,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,amd_send_to_vmx,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,lead_filter_id,drop_call_seconds,drop_action,safe_harbor_exten,display_dialable_count,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,adaptive_latest_server_time,adaptive_intensity,adaptive_dl_diff_target,concurrent_transfers,auto_alt_dial,auto_alt_dial_statuses,agent_pause_codes_active,campaign_description,campaign_changedate,campaign_stats_refresh,campaign_logindate,dial_statuses,disable_alter_custdata,no_hopper_leads_logins,list_order_mix,campaign_allow_inbound,manual_dial_list_id,default_xfer_group,xfer_groups,queue_priority,drop_inbound_group,qc_enabled,qc_statuses,qc_lists,qc_shift_id,qc_get_record_launch,qc_show_recording,qc_web_form_address,qc_script,survey_first_audio_file,survey_dtmf_digits,survey_ni_digit,survey_opt_in_audio_file,survey_ni_audio_file,survey_method,survey_no_response_action,survey_ni_status,survey_response_digit_map,survey_xfer_exten,survey_camp_record_dir,disable_alter_custphone,display_queue_count,manual_dial_filter,agent_clipboard_copy,agent_extended_alt_dial,use_campaign_dnc,three_way_call_cid,three_way_dial_prefix,web_form_target,vtiger_search_category,vtiger_create_call_record,vtiger_create_lead_record,vtiger_screen_login,cpd_amd_action,agent_allow_group_alias,default_group_alias,vtiger_search_dead,vtiger_status_call,survey_third_digit,survey_third_audio_file,survey_third_status,survey_third_exten,survey_fourth_digit,survey_fourth_audio_file,survey_fourth_status,survey_fourth_exten,drop_lockout_time,quick_transfer_button,prepopulate_transfer_preset,drop_rate_group,view_calls_in_queue,view_calls_in_queue_launch,grab_calls_in_queue,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,waitforsilence_options,agent_select_territories,campaign_calldate,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,queuemetrics_callstatus_override,extension_appended_cidname,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,inbound_queue_no_dial,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,ivr_park_call_agi,manual_preview_dial,realtime_agent_time_stats,use_auto_hopper,auto_hopper_multi,auto_trim_hopper,api_manual_dial,manual_dial_call_time_check,display_leads_count,lead_order_randomize,lead_order_secondary,per_call_notes,my_callback_option,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_resume_precall,auto_pause_precall_code,manual_dial_cid,post_phone_time_diff_alert,custom_3way_button_transfer,available_only_tally_threshold,available_only_tally_threshold_agents,dial_level_threshold,dial_level_threshold_agents,safe_harbor_audio,safe_harbor_menu_id,survey_menu_id,callback_days_limit,dl_diff_target_method,disable_dispo_screen,disable_dispo_status,screen_labels,status_display_fields,na_call_url,survey_recording,pllb_grouping,pllb_grouping_limit,call_count_limit,call_count_target,callback_hours_block,callback_list_calltime,user_group,hopper_vlc_dup_check,in_group_dial,in_group_dial_select,safe_harbor_audio_field,pause_after_next_call,owner_populate,use_other_campaign_dnc,allow_emails,amd_inbound_group,amd_callmenu,survey_wait_sec,manual_dial_lead_id,dead_max,dispo_max,pause_max,dead_max_dispo,dispo_max_dispo,max_inbound_calls,manual_dial_search_checkbox,hide_call_log_info,timer_alt_seconds,wrapup_bypass,wrapup_after_hotkey,callback_active_limit,callback_active_limit_override,allow_chats,comments_all_tabs,comments_dispo_screen,comments_callback_screen,qc_comment_history,show_previous_callback,clear_script,cpd_unknown_action,manual_dial_search_filter,web_form_address_three,manual_dial_override_field,status_display_ingroup,customer_gone_seconds,agent_display_fields,am_message_wildcards,manual_dial_timeout,routing_initiated_recordings,manual_dial_hopper_check,callback_useronly_move_minutes,ofcom_uk_drop_calc,manual_auto_next,manual_auto_show,allow_required_fields,dead_to_dispo,agent_xfer_validation,ready_max_logout,callback_display_days,three_way_record_stop,hangup_xfer_record_start,scheduled_callbacks_email_alert,max_inbound_calls_outcome,manual_auto_next_options,agent_screen_time_display,next_dial_my_callbacks,inbound_no_agents_no_dial_container,inbound_no_agents_no_dial_threshold,cid_group_id,pause_max_dispo,script_top_dispo,dead_trigger_seconds,dead_trigger_action,dead_trigger_repeat,dead_trigger_filename,dead_trigger_url,scheduled_callbacks_force_dial,scheduled_callbacks_auto_reschedule,scheduled_callbacks_timezones_container,three_way_volume_buttons,callback_dnc,manual_dial_validation,mute_recordings,auto_active_list_new,call_quota_lead_ranking,call_quota_process_running,sip_event_logging,campaign_script_two,leave_vm_no_dispo,leave_vm_message_group_id,dial_timeout_lead_container,amd_type,vmm_daily_limit,opensips_cid_name,amd_agent_route_options,browser_alert_sound,browser_alert_volume,three_way_record_stop_exception,pause_max_exceptions,hopper_drop_run_trigger,daily_call_count_limit,daily_limit_manual,transfer_button_launch,shared_dial_rank,agent_search_method,qc_scorecard_id,qc_statuses_id,clear_form,leave_3way_start_recording,leave_3way_start_recording_exception,calls_waiting_vl_one,calls_waiting_vl_two,calls_inqueue_count_one,calls_inqueue_count_two,in_man_dial_next_ready_seconds,in_man_dial_next_ready_seconds_override,transfer_no_dispo,call_limit_24hour_method,call_limit_24hour_scope,call_limit_24hour,call_limit_24hour_override,cid_group_id_two,incall_tally_threshold_seconds,auto_alt_threshold,pause_max_url,agent_hide_hangup,ig_xfer_list_sort,script_tab_frame_size,max_logged_in_agents,user_group_script from vicidial_campaigns where campaign_id='$campaign_id' $LOGallowed_campaignsSQL;"; + $stmt="SELECT campaign_id,campaign_name,active,dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,park_ext,park_file_name,web_form_address,allow_closers,hopper_level,auto_dial_level,next_agent_call,local_call_time,voicemail_ext,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,amd_send_to_vmx,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,lead_filter_id,drop_call_seconds,drop_action,safe_harbor_exten,display_dialable_count,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,adaptive_latest_server_time,adaptive_intensity,adaptive_dl_diff_target,concurrent_transfers,auto_alt_dial,auto_alt_dial_statuses,agent_pause_codes_active,campaign_description,campaign_changedate,campaign_stats_refresh,campaign_logindate,dial_statuses,disable_alter_custdata,no_hopper_leads_logins,list_order_mix,campaign_allow_inbound,manual_dial_list_id,default_xfer_group,xfer_groups,queue_priority,drop_inbound_group,qc_enabled,qc_statuses,qc_lists,qc_shift_id,qc_get_record_launch,qc_show_recording,qc_web_form_address,qc_script,survey_first_audio_file,survey_dtmf_digits,survey_ni_digit,survey_opt_in_audio_file,survey_ni_audio_file,survey_method,survey_no_response_action,survey_ni_status,survey_response_digit_map,survey_xfer_exten,survey_camp_record_dir,disable_alter_custphone,display_queue_count,manual_dial_filter,agent_clipboard_copy,agent_extended_alt_dial,use_campaign_dnc,three_way_call_cid,three_way_dial_prefix,web_form_target,vtiger_search_category,vtiger_create_call_record,vtiger_create_lead_record,vtiger_screen_login,cpd_amd_action,agent_allow_group_alias,default_group_alias,vtiger_search_dead,vtiger_status_call,survey_third_digit,survey_third_audio_file,survey_third_status,survey_third_exten,survey_fourth_digit,survey_fourth_audio_file,survey_fourth_status,survey_fourth_exten,drop_lockout_time,quick_transfer_button,prepopulate_transfer_preset,drop_rate_group,view_calls_in_queue,view_calls_in_queue_launch,grab_calls_in_queue,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,waitforsilence_options,agent_select_territories,campaign_calldate,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,queuemetrics_callstatus_override,extension_appended_cidname,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,inbound_queue_no_dial,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,ivr_park_call_agi,manual_preview_dial,realtime_agent_time_stats,use_auto_hopper,auto_hopper_multi,auto_trim_hopper,api_manual_dial,manual_dial_call_time_check,display_leads_count,lead_order_randomize,lead_order_secondary,per_call_notes,my_callback_option,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_resume_precall,auto_pause_precall_code,manual_dial_cid,post_phone_time_diff_alert,custom_3way_button_transfer,available_only_tally_threshold,available_only_tally_threshold_agents,dial_level_threshold,dial_level_threshold_agents,safe_harbor_audio,safe_harbor_menu_id,survey_menu_id,callback_days_limit,dl_diff_target_method,disable_dispo_screen,disable_dispo_status,screen_labels,status_display_fields,na_call_url,survey_recording,pllb_grouping,pllb_grouping_limit,call_count_limit,call_count_target,callback_hours_block,callback_list_calltime,user_group,hopper_vlc_dup_check,in_group_dial,in_group_dial_select,safe_harbor_audio_field,pause_after_next_call,owner_populate,use_other_campaign_dnc,allow_emails,amd_inbound_group,amd_callmenu,survey_wait_sec,manual_dial_lead_id,dead_max,dispo_max,pause_max,dead_max_dispo,dispo_max_dispo,max_inbound_calls,manual_dial_search_checkbox,hide_call_log_info,timer_alt_seconds,wrapup_bypass,wrapup_after_hotkey,callback_active_limit,callback_active_limit_override,allow_chats,comments_all_tabs,comments_dispo_screen,comments_callback_screen,qc_comment_history,show_previous_callback,clear_script,cpd_unknown_action,manual_dial_search_filter,web_form_address_three,manual_dial_override_field,status_display_ingroup,customer_gone_seconds,agent_display_fields,am_message_wildcards,manual_dial_timeout,routing_initiated_recordings,manual_dial_hopper_check,callback_useronly_move_minutes,ofcom_uk_drop_calc,manual_auto_next,manual_auto_show,allow_required_fields,dead_to_dispo,agent_xfer_validation,ready_max_logout,callback_display_days,three_way_record_stop,hangup_xfer_record_start,scheduled_callbacks_email_alert,max_inbound_calls_outcome,manual_auto_next_options,agent_screen_time_display,next_dial_my_callbacks,inbound_no_agents_no_dial_container,inbound_no_agents_no_dial_threshold,cid_group_id,pause_max_dispo,script_top_dispo,dead_trigger_seconds,dead_trigger_action,dead_trigger_repeat,dead_trigger_filename,dead_trigger_url,scheduled_callbacks_force_dial,scheduled_callbacks_auto_reschedule,scheduled_callbacks_timezones_container,three_way_volume_buttons,callback_dnc,manual_dial_validation,mute_recordings,auto_active_list_new,call_quota_lead_ranking,call_quota_process_running,sip_event_logging,campaign_script_two,leave_vm_no_dispo,leave_vm_message_group_id,dial_timeout_lead_container,amd_type,vmm_daily_limit,opensips_cid_name,amd_agent_route_options,browser_alert_sound,browser_alert_volume,three_way_record_stop_exception,pause_max_exceptions,hopper_drop_run_trigger,daily_call_count_limit,daily_limit_manual,transfer_button_launch,shared_dial_rank,agent_search_method,qc_scorecard_id,qc_statuses_id,clear_form,leave_3way_start_recording,leave_3way_start_recording_exception,calls_waiting_vl_one,calls_waiting_vl_two,calls_inqueue_count_one,calls_inqueue_count_two,in_man_dial_next_ready_seconds,in_man_dial_next_ready_seconds_override,transfer_no_dispo,call_limit_24hour_method,call_limit_24hour_scope,call_limit_24hour,call_limit_24hour_override,cid_group_id_two,incall_tally_threshold_seconds,auto_alt_threshold,pause_max_url,agent_hide_hangup,ig_xfer_list_sort,script_tab_frame_size,max_logged_in_agents,user_group_script,agent_hangup_route,agent_hangup_value,agent_hangup_ig_override from vicidial_campaigns where campaign_id='$campaign_id' $LOGallowed_campaignsSQL;"; $rslt=mysql_to_mysqli($stmt, $link); $row=mysqli_fetch_row($rslt); $campaign_name = $row[1]; @@ -26124,6 +26136,9 @@ if ($ADD==31) $script_tab_frame_size=$row[324]; $max_logged_in_agents=$row[325]; $user_group_script=$row[326]; + $agent_hangup_route=$row[327]; + $agent_hangup_value=$row[328]; + $agent_hangup_ig_override=$row[329]; if (preg_match('/DISABLED/', $list_order_mix)) {$DEFlistDISABLE = ''; $DEFstatusDISABLED=0;} @@ -27718,6 +27733,43 @@ if ($ADD==31) echo "\n"; } + echo ""._QXZ("Agent Call Hangup Route").": $NWB#campaigns-agent_hangup_route$NWE\n"; + + $ACHR_title = "-"._QXZ("no value required")."-"; + $ACHR_chooser = ''; + if ($agent_hangup_route=='MESSAGE') + { + $ACHR_title = _QXZ("Agent Hangup Message"); + $ACHR_chooser = " "._QXZ("audio chooser")." "; + } + if ($agent_hangup_route=='EXTENSION') + { + $ACHR_title = _QXZ("Agent Hangup Dialplan Extension"); + $ACHR_chooser = ''; + } + if ($agent_hangup_route=='IN_GROUP') + { + $ACHR_title = _QXZ("Agent Hangup In-Group"); + $ACHR_chooser = " "._QXZ("in-group chooser")." "; + if (strlen($agent_hangup_value) > 0) + { + $ACHR_title = ""._QXZ("Agent Hangup In-Group").""; + } + } + if ($agent_hangup_route=='CALLMENU') + { + $ACHR_title = _QXZ("Agent Hangup Call Menu"); + $ACHR_chooser = " "._QXZ("call menu chooser")." "; + if (strlen($agent_hangup_value) > 0) + { + $ACHR_title = ""._QXZ("Agent Hangup Call Menu").""; + } + } + + echo "$ACHR_title: $ACHR_chooser$NWB#campaigns-agent_hangup_value$NWE\n"; + + echo ""._QXZ("Agent Hangup In-Group Override").": $NWB#campaigns-agent_hangup_ig_override$NWE\n"; + if ($SSagent_hide_hangup > 0) { echo ""._QXZ("Hide Customer Hangup Button").": $NWB#campaigns-agent_hide_hangup$NWE\n"; @@ -27727,11 +27779,11 @@ if ($ADD==31) echo "\n"; } - echo ""._QXZ("Disable Dispo Screen").": $NWB#campaigns-disable_dispo_screen$NWE\n"; + echo ""._QXZ("Disable Dispo Screen").": $NWB#campaigns-disable_dispo_screen$NWE\n"; - echo ""._QXZ("Disable Dispo Status").": $NWB#campaigns-disable_dispo_status$NWE\n"; + echo ""._QXZ("Disable Dispo Status").": $NWB#campaigns-disable_dispo_status$NWE\n"; - echo ""._QXZ("Script on top of Dispo").": $NWB#campaigns-script_top_dispo$NWE\n"; + echo ""._QXZ("Script on top of Dispo").": $NWB#campaigns-script_top_dispo$NWE\n"; echo ""._QXZ("Wrap Up Seconds").": $NWB#campaigns-wrapup_seconds$NWE\n"; @@ -34307,6 +34359,23 @@ if ($ADD==3111) } echo "
\n"; + echo ""._QXZ("CAMPAIGNS USING THIS IN-GROUP").":
\n"; + echo "\n"; + + $SQL_group_id = preg_replace("/_/",'\\_',$group_id); + $stmt="SELECT campaign_id,campaign_name from vicidial_campaigns where ( (agent_hangup_route='IN_GROUP' and agent_hangup_value='$group_id') or (drop_inbound_group='$group_id') ) $LOGallowed_campaignsSQL;"; + $rslt=mysql_to_mysqli($stmt, $link); + $campin_to_print = mysqli_num_rows($rslt); + if ($DB > 0) {echo "|$SQL_group_id|$group_id|$stmt|\n";} + $o=0; + while ($campin_to_print > $o) + { + $row=mysqli_fetch_row($rslt); + echo "\n"; + $o++; + } + + echo "
$row[0] $row[1]
\n"; echo ""._QXZ("CAMPAIGNS ALLOWING THIS IN-GROUP").":
\n"; echo "\n"; @@ -37447,7 +37516,7 @@ if ($ADD==3511) echo ""._QXZ("CAMPAIGNS USING THIS CALL MENU").":
\n"; echo "
\n"; - $stmt="SELECT campaign_id,campaign_name from vicidial_campaigns where (safe_harbor_menu_id='$menu_id' or survey_menu_id='$menu_id' or amd_callmenu='$menu_id') $LOGallowed_campaignsSQL;"; + $stmt="SELECT campaign_id,campaign_name from vicidial_campaigns where (safe_harbor_menu_id='$menu_id' or survey_menu_id='$menu_id' or amd_callmenu='$menu_id' or ((agent_hangup_route='CALLMENU' and agent_hangup_value='$menu_id') ) ) $LOGallowed_campaignsSQL;"; $rslt=mysql_to_mysqli($stmt, $link); $camps_to_print = mysqli_num_rows($rslt); $o=0; @@ -49460,7 +49529,7 @@ if ($ADD==999995) echo "
"._QXZ("Welcome to ViciDial: copyright, trademark and license page")."

\n"; echo "
\n"; - echo "\n"; + echo "\n"; echo "\n"; @@ -49480,7 +49549,7 @@ if ($ADD==999995) echo "
"._QXZ("Copyright").":   "._QXZ("The ViciDial Contact Center Suite is maintained by the")." ViciDial Group, © 2022
"._QXZ("Copyright").":   "._QXZ("The ViciDial Contact Center Suite is maintained by the")." ViciDial Group, © 2023
"._QXZ("Trademark").":   \"VICIDIAL\" "._QXZ("is a registered trademark of the")." ViciDial Group. Here is our "._QXZ("trademark use policy")."
\n"; echo ""; - echo "\n"; + echo "\n"; echo "\n"; echo "\n"; @@ -50764,7 +50833,7 @@ echo "

"; echo _QXZ("BUILD").": $build\n"; if (!preg_match("/_BUILD_/",$SShosted_settings)) - {echo "
© 2022 ViciDial Group
";} + {echo "
© 2023 ViciDial Group
";} echo "\n"; ?> diff --git a/agc_2-X/trunk/www/vicidial/admin_header.php b/agc_2-X/trunk/www/vicidial/admin_header.php index 22dc5c38..18d48fd4 100644 --- a/agc_2-X/trunk/www/vicidial/admin_header.php +++ b/agc_2-X/trunk/www/vicidial/admin_header.php @@ -1,7 +1,7 @@ LICENSE: AGPLv2 +# Copyright (C) 2023 Matt Florell LICENSE: AGPLv2 # # CHANGES @@ -96,6 +96,7 @@ # 220830-2303 - Fix for ADMIN change, issue #1370 # 221214-1321 - Added HTML color chooser # 221230-2230 - Added Postal Codes Cities submenu +# 230118-0835 - Added Agent Call Hangup Change function # $HTMLcolors = 'IndianRed,CD5C5C|LightCoral,F08080|Salmon,FA8072|DarkSalmon,E9967A|LightSalmon,FFA07A|Crimson,DC143C|Red,FF0000|FireBrick,B22222|DarkRed,8B0000|Pink,FFC0CB|LightPink,FFB6C1|HotPink,FF69B4|DeepPink,FF1493|MediumVioletRed,C71585|PaleVioletRed,DB7093|LightSalmon,FFA07A|Coral,FF7F50|Tomato,FF6347|OrangeRed,FF4500|DarkOrange,FF8C00|Orange,FFA500|Gold,FFD700|Yellow,FFFF00|LightYellow,FFFFE0|LemonChiffon,FFFACD|LightGoldenrodYellow,FAFAD2|PapayaWhip,FFEFD5|Moccasin,FFE4B5|PeachPuff,FFDAB9|PaleGoldenrod,EEE8AA|Khaki,F0E68C|DarkKhaki,BDB76B|Lavender,E6E6FA|Thistle,D8BFD8|Plum,DDA0DD|Violet,EE82EE|Orchid,DA70D6|Fuchsia,FF00FF|Magenta,FF00FF|MediumOrchid,BA55D3|MediumPurple,9370DB|RebeccaPurple,663399|BlueViolet,8A2BE2|DarkViolet,9400D3|DarkOrchid,9932CC|DarkMagenta,8B008B|Purple,800080|Indigo,4B0082|SlateBlue,6A5ACD|DarkSlateBlue,483D8B|MediumSlateBlue,7B68EE|GreenYellow,ADFF2F|Chartreuse,7FFF00|LawnGreen,7CFC00|Lime,00FF00|LimeGreen,32CD32|PaleGreen,98FB98|LightGreen,90EE90|MediumSpringGreen,00FA9A|SpringGreen,00FF7F|MediumSeaGreen,3CB371|SeaGreen,2E8B57|ForestGreen,228B22|Green,008000|DarkGreen,006400|YellowGreen,9ACD32|OliveDrab,6B8E23|Olive,808000|DarkOliveGreen,556B2F|MediumAquamarine,66CDAA|DarkSeaGreen,8FBC8B|LightSeaGreen,20B2AA|DarkCyan,008B8B|Teal,008080|Aqua,00FFFF|Cyan,00FFFF|LightCyan,E0FFFF|PaleTurquoise,AFEEEE|Aquamarine,7FFFD4|Turquoise,40E0D0|MediumTurquoise,48D1CC|DarkTurquoise,00CED1|CadetBlue,5F9EA0|SteelBlue,4682B4|LightSteelBlue,B0C4DE|PowderBlue,B0E0E6|LightBlue,ADD8E6|SkyBlue,87CEEB|LightSkyBlue,87CEFA|DeepSkyBlue,00BFFF|DodgerBlue,1E90FF|CornflowerBlue,6495ED|MediumSlateBlue,7B68EE|RoyalBlue,4169E1|Blue,0000FF|MediumBlue,0000CD|DarkBlue,00008B|Navy,000080|MidnightBlue,191970|Cornsilk,FFF8DC|BlanchedAlmond,FFEBCD|Bisque,FFE4C4|NavajoWhite,FFDEAD|Wheat,F5DEB3|BurlyWood,DEB887|Tan,D2B48C|RosyBrown,BC8F8F|SandyBrown,F4A460|Goldenrod,DAA520|DarkGoldenrod,B8860B|Peru,CD853F|Chocolate,D2691E|SaddleBrown,8B4513|Sienna,A0522D|Brown,A52A2A|Maroon,800000|White,FFFFFF|Snow,FFFAFA|HoneyDew,F0FFF0|MintCream,F5FFFA|Azure,F0FFFF|AliceBlue,F0F8FF|GhostWhite,F8F8FF|WhiteSmoke,F5F5F5|SeaShell,FFF5EE|Beige,F5F5DC|OldLace,FDF5E6|FloralWhite,FFFAF0|Ivory,FFFFF0|AntiqueWhite,FAEBD7|Linen,FAF0E6|LavenderBlush,FFF0F5|MistyRose,FFE4E1|Gainsboro,DCDCDC|LightGray,D3D3D3|Silver,C0C0C0|DarkGray,A9A9A9|Gray,808080|DimGray,696969|LightSlateGray,778899|SlateGray,708090|DarkSlateGray,2F4F4F|Black,000000'; @@ -693,6 +694,53 @@ if ( ( ($ADD==34) or ($ADD==31) or ($ADD==49) ) and ($SUB==29) and ($LOGmodify_c } + // Agent Call Hangup Route change trigger + function AgentCallHangupRouteChange(ACHR_new_value) + { + var ACHR_list = document.getElementById("agent_hangup_route"); + var ACHR_route = ACHR_list.value; + var ACHR_value = document.getElementById("agent_hangup_value"); + var ACHR_title = document.getElementById("agent_hangup_value_title"); + var ACHR_chooser = document.getElementById("agent_hangup_value_chooser"); + + if (ACHR_route=='HANGUP') + { + ACHR_title.innerHTML = '--'; + ACHR_chooser.innerHTML = ''; + ACHR_value.value=''; + } + if (ACHR_route=='MESSAGE') + { + ACHR_title.innerHTML = ''; + ACHR_chooser.innerHTML = " "; + ACHR_value.value=''; + } + if (ACHR_route=='EXTENSION') + { + ACHR_title.innerHTML = ''; + ACHR_chooser.innerHTML = ''; + ACHR_value.value=''; + } + if (ACHR_route=='IN_GROUP') + { + ACHR_title.innerHTML = ''; + ACHR_chooser.innerHTML = " "; + ACHR_value.value=''; + } + if (ACHR_route=='CALLMENU') + { + ACHR_title.innerHTML = ''; + ACHR_chooser.innerHTML = " "; + ACHR_value.value=''; + } + } + + var weak = new Image(); @@ -872,6 +920,38 @@ else document.getElementById("audio_chooser_span").innerHTML = Iframe_content; } + function launch_ingroup_chooser(fieldname,stage) + { + var h = window.innerHeight; + var vposition=mouseY; + + var apilistURL = "./non_agent_api.php"; + var apilistQuery = "source=admin&function=ingroup_list&user=" + user + "&pass=" + pass + "&format=selectframe&stage=" + stage + "&comments=" + fieldname; + var Iframe_content = ''; + + document.getElementById("audio_chooser_span").style.position = "absolute"; + document.getElementById("audio_chooser_span").style.left = "220px"; + document.getElementById("audio_chooser_span").style.top = vposition + "px"; + document.getElementById("audio_chooser_span").style.visibility = 'visible'; + document.getElementById("audio_chooser_span").innerHTML = Iframe_content; + } + + function launch_callmenu_chooser(fieldname,stage) + { + var h = window.innerHeight; + var vposition=mouseY; + + var apilistURL = "./non_agent_api.php"; + var apilistQuery = "source=admin&function=callmenu_list&user=" + user + "&pass=" + pass + "&format=selectframe&stage=" + stage + "&comments=" + fieldname; + var Iframe_content = ''; + + document.getElementById("audio_chooser_span").style.position = "absolute"; + document.getElementById("audio_chooser_span").style.left = "220px"; + document.getElementById("audio_chooser_span").style.top = vposition + "px"; + document.getElementById("audio_chooser_span").style.visibility = 'visible'; + document.getElementById("audio_chooser_span").innerHTML = Iframe_content; + } + function launch_vm_chooser(fieldname,stage) { var h = window.innerHeight; diff --git a/agc_2-X/trunk/www/vicidial/help_documentation.txt b/agc_2-X/trunk/www/vicidial/help_documentation.txt index a7f9fdb1..836fbd81 100644 --- a/agc_2-X/trunk/www/vicidial/help_documentation.txt +++ b/agc_2-X/trunk/www/vicidial/help_documentation.txt @@ -1,4 +1,4 @@ -# version: 20230112105701 +# version: 20230117084601 users-user User ID This field is where you put the users ID number, can be up to 20 digits in length, Must be at least 2 characters in length. We strongly recommend not reusing user accounts for different users, for reporting accuracy. To disable a user account, set the Active option to -N-. users-pass Password This field is where you put the users password. Must be at least 2 characters in length. Only letters and numbers are allowed in user passwords. A medium strength user password will be at least 10 characters in length, and a strong user password will be at least 20 characters in length and have letters as well as at least one number. It is recommended that you use a longer password if possible, stringing together several unrelated words with no spaces, and a number somewhere in the string. The maximum size of a password is 100 characters. users-force_change_password Force Change Password If this option is set to Y then the user will be prompted to change their password the next time they log in to the administration webpage or the agent screen. Default is N. @@ -319,6 +319,9 @@ campaigns-wrapup_seconds Wrap Up Seconds The number of seconds to force an campaigns-wrapup_message Wrap Up Message This is a campaign-specific message to be displayed on the wrap up screen if wrap up seconds is set. You can use a Script in the system if you use the script id with WUSCRIPT in front of it, so if you wanted to use a script called agent_script, then you would put WUSCRIPTagent_script in this field. campaigns-wrapup_bypass Wrap Up Bypass If set to ENABLED then the agent will be able to click a link to stop the Wrap Up timer before the time is completed. Default is ENABLED. campaigns-wrapup_after_hotkey Wrap Up After Hotkey If set to ENABLED and the campaign has hotkeys configured and the agent terminates a call with a hotkey, then the wrap up settings will be used after that call. Default is DISABLED. +campaigns-agent_hangup_route Agent Call Hangup Route This setting will determine what happens when the agent clicks on the Hangup Customer button on the agent screen. HANGUP will hang up the call, MESSAGE will play an audio file to the customer then hang up the call, EXTENSION will blind-transfer the call to the defined dialplan extension, IN_GROUP will blind-transfer the call to the defined inbound Group, CALLMENU will blind-transfer the call to the defined Call Menu. Default is HANGUP. +campaigns-agent_hangup_value Agent Call Hangup Value If the Agent Call Hangup Route above is set to MESSAGE, EXTENSION, IN_GROUP or CALLMENU, then this is the value of the selected route that the call will be sent to. If the Agent Call Hangup Route above is set to anything but HANGUP, then this value is required to be populated with a valid option for this function to work properly. Default is blank. +campaigns-agent_hangup_ig_override Agent Hangup In-Group Override This option, if enabled, will override any post-call survey options that may be enabled in the In-Groups for calls that go to agents in this campaign. Default is N for disabled. campaigns-agent_hide_hangup Hide Customer Hangup Button This setting will hide the agent screen Hangup Customer button, and the Transfer Conference frame Hangup Both button, for agents logging in to this campaign. This option should only be used if the campaign is using a custom application to hang up customer phone calls through the Agent API. Default is N for disabled. campaigns-disable_dispo_screen Disable Dispo Screen This option allows you to disable the disposition screen in the agent interface. The Disable Dispo Status field below must be filled in for this option to work. Default is DISPO_ENABLED. The DISPO_SELECT_DISABLED option will not disable the dispo screen completely, but will display the dispo screen without any dispositions, this option should only be used if you want to force your agents to use your CRM software which will send the status to the system through the API. campaigns-disable_dispo_status Disable Dispo Status If the Disable Dispo Screen option is set to DISPO_DISABLED, then this field must be filled in. You can use any disposition you want for this field as long as it is 1 to 6 characters in length with only letters and numbers. diff --git a/agc_2-X/trunk/www/vicidial/non_agent_api.php b/agc_2-X/trunk/www/vicidial/non_agent_api.php index 825d9632..4081c02f 100644 --- a/agc_2-X/trunk/www/vicidial/non_agent_api.php +++ b/agc_2-X/trunk/www/vicidial/non_agent_api.php @@ -1,7 +1,7 @@ LICENSE: AGPLv2 +# Copyright (C) 2023 Matt Florell LICENSE: AGPLv2 # # This script is designed as an API(Application Programming Interface) to allow # other programs to interact with all non-agent-screen VICIDIAL functions @@ -198,10 +198,11 @@ # 220902-0823 - Added dial_status_add/dial_status_remove options to update_campaign function # 220920-0814 - Added more "XDAY" options to add_lead duplicate checks # 221108-1849 - Added include_ip option for agent_status function +# 230118-0833 - Added ingroup_list and callmenu_list functions # -$version = '2.14-175'; -$build = '221108-1849'; +$version = '2.14-176'; +$build = '230118-0833'; $php_script='non_agent_api.php'; $api_url_log = 0; @@ -1947,6 +1948,254 @@ if ($function == 'vm_list') +################################################################################ +### ingroup_list - sends a list of the inbound groups in the system +################################################################################ +if ($function == 'ingroup_list') + { + $stmt="SELECT count(*) from vicidial_users where user='$user' and user_level > 6 and active='Y';"; + $rslt=mysql_to_mysqli($stmt, $link); + $row=mysqli_fetch_row($rslt); + $allowed_user=$row[0]; + if ($allowed_user < 1) + { + $result = 'ERROR'; + $result_reason = "ingroup_list USER DOES NOT HAVE PERMISSION TO VIEW INBOUND GROUPS LIST"; + echo "$result: $result_reason: |$user|$allowed_user|\n"; + $data = "$allowed_user"; + api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data); + exit; + } + else + { + if ( (!preg_match("/ $function /",$api_allowed_functions)) and (!preg_match("/ALL_FUNCTIONS/",$api_allowed_functions)) ) + { + $result = 'ERROR'; + $result_reason = "auth USER DOES NOT HAVE PERMISSION TO USE THIS FUNCTION"; + echo "$result: $result_reason: |$user|$function|\n"; + $data = "$allowed_user"; + api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data); + exit; + } + $stmt="SELECT allowed_campaigns,admin_viewable_groups from vicidial_user_groups where user_group='$LOGuser_group';"; + if ($DB>0) {echo "|$stmt|\n";} + $rslt=mysql_to_mysqli($stmt, $link); + $row=mysqli_fetch_row($rslt); + $LOGallowed_campaigns = $row[0]; + $LOGadmin_viewable_groups = $row[1]; + + $LOGadmin_viewable_groupsSQL=''; + $whereLOGadmin_viewable_groupsSQL=''; + if ( (!preg_match('/\-\-ALL\-\-/i',$LOGadmin_viewable_groups)) and (strlen($LOGadmin_viewable_groups) > 3) ) + { + $rawLOGadmin_viewable_groupsSQL = preg_replace("/ -/",'',$LOGadmin_viewable_groups); + $rawLOGadmin_viewable_groupsSQL = preg_replace("/ /","','",$rawLOGadmin_viewable_groupsSQL); + $LOGadmin_viewable_groupsSQL = "and user_group IN('---ALL---','$rawLOGadmin_viewable_groupsSQL')"; + $whereLOGadmin_viewable_groupsSQL = "where user_group IN('---ALL---','$rawLOGadmin_viewable_groupsSQL')"; + } + + $server_name = getenv("SERVER_NAME"); + $server_port = getenv("SERVER_PORT"); + if (preg_match("/443/i",$server_port)) {$HTTPprotocol = 'https://';} + else {$HTTPprotocol = 'http://';} + $admDIR = "$HTTPprotocol$server_name:$server_port"; + + echo "\n"; + echo "NON-AGENT API\n"; + echo "\n"; + echo "\n\n"; + + echo "\n"; + echo ""._QXZ("close frame")."\n"; + echo "
\n"; + echo "
"._QXZ("Matex").": "._QXZ("Copyright").":   "._QXZ("Matex PHP Mathematical expression parser and evaluator library was written by Dorin Marcoci").", © 2022
"._QXZ("Copyright").":   "._QXZ("Matex PHP Mathematical expression parser and evaluator library was written by Dorin Marcoci").", © 2023
"._QXZ("License").":   "._QXZ("Matex is licensed under the")." MIT "._QXZ("open source license")."
"._QXZ("Source Code").":   "._QXZ("Matex original source code is available at")." "._QXZ("this link").".
\n"; + echo "\n"; + echo "\n"; + echo "\n"; + echo "\n"; + echo "\n"; + + $rowx=array(); + $group_id=array(); + $fullname=array(); + $color=array(); + + $stmt="SELECT group_id,group_name,group_color from vicidial_inbound_groups where active='Y' $LOGadmin_viewable_groupsSQL order by group_id"; + $rslt=mysql_to_mysqli($stmt, $link); + $vm_to_print = mysqli_num_rows($rslt); + $k=0; + $sf=0; + while ($vm_to_print > $k) + { + $rowx=mysqli_fetch_row($rslt); + $group_id[$k] = $rowx[0]; + $fullname[$k] = $rowx[1]; + $color[$k] = $rowx[2]; + $sf++; + if (preg_match("/1$|3$|5$|7$|9$/i", $sf)) + {$bgcolor='bgcolor="#E6E6E6"';} + else + {$bgcolor='bgcolor="#F6F6F6"';} + echo "\n"; + echo "\n"; + echo "\n"; + echo "\n"; + + $k++; + } + echo "
#"._QXZ("Inbound Groups").""._QXZ("Name").""._QXZ("Color")."
$sf$group_id[$k]$fullname[$k]        
\n"; + + exit; + } + } +################################################################################ +### END ingroup_list +################################################################################ + + + + +################################################################################ +### callmenu_list - sends a list of the inbound groups in the system +################################################################################ +if ($function == 'callmenu_list') + { + $stmt="SELECT count(*) from vicidial_users where user='$user' and user_level > 6 and active='Y';"; + $rslt=mysql_to_mysqli($stmt, $link); + $row=mysqli_fetch_row($rslt); + $allowed_user=$row[0]; + if ($allowed_user < 1) + { + $result = 'ERROR'; + $result_reason = "callmenu_list USER DOES NOT HAVE PERMISSION TO VIEW CALL MENUS LIST"; + echo "$result: $result_reason: |$user|$allowed_user|\n"; + $data = "$allowed_user"; + api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data); + exit; + } + else + { + if ( (!preg_match("/ $function /",$api_allowed_functions)) and (!preg_match("/ALL_FUNCTIONS/",$api_allowed_functions)) ) + { + $result = 'ERROR'; + $result_reason = "auth USER DOES NOT HAVE PERMISSION TO USE THIS FUNCTION"; + echo "$result: $result_reason: |$user|$function|\n"; + $data = "$allowed_user"; + api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data); + exit; + } + $stmt="SELECT allowed_campaigns,admin_viewable_groups from vicidial_user_groups where user_group='$LOGuser_group';"; + if ($DB>0) {echo "|$stmt|\n";} + $rslt=mysql_to_mysqli($stmt, $link); + $row=mysqli_fetch_row($rslt); + $LOGallowed_campaigns = $row[0]; + $LOGadmin_viewable_groups = $row[1]; + + $LOGadmin_viewable_groupsSQL=''; + $whereLOGadmin_viewable_groupsSQL=''; + if ( (!preg_match('/\-\-ALL\-\-/i',$LOGadmin_viewable_groups)) and (strlen($LOGadmin_viewable_groups) > 3) ) + { + $rawLOGadmin_viewable_groupsSQL = preg_replace("/ -/",'',$LOGadmin_viewable_groups); + $rawLOGadmin_viewable_groupsSQL = preg_replace("/ /","','",$rawLOGadmin_viewable_groupsSQL); + $LOGadmin_viewable_groupsSQL = "and user_group IN('---ALL---','$rawLOGadmin_viewable_groupsSQL')"; + $whereLOGadmin_viewable_groupsSQL = "where user_group IN('---ALL---','$rawLOGadmin_viewable_groupsSQL')"; + } + + $server_name = getenv("SERVER_NAME"); + $server_port = getenv("SERVER_PORT"); + if (preg_match("/443/i",$server_port)) {$HTTPprotocol = 'https://';} + else {$HTTPprotocol = 'http://';} + $admDIR = "$HTTPprotocol$server_name:$server_port"; + + echo "\n"; + echo "NON-AGENT API\n"; + echo "\n"; + echo "\n\n"; + + echo "\n"; + echo ""._QXZ("close frame")."\n"; + echo "
\n"; + echo "\n"; + echo "\n"; + echo "\n"; + echo "\n"; + # echo "\n"; + echo "\n"; + + $rowx=array(); + $group_id=array(); + $fullname=array(); + $color=array(); + + $stmt="SELECT menu_id,menu_name,menu_prompt from vicidial_call_menu $whereLOGadmin_viewable_groupsSQL order by menu_id"; + $rslt=mysql_to_mysqli($stmt, $link); + $vm_to_print = mysqli_num_rows($rslt); + $k=0; + $sf=0; + while ($vm_to_print > $k) + { + $rowx=mysqli_fetch_row($rslt); + $group_id[$k] = $rowx[0]; + $fullname[$k] = $rowx[1]; + $color[$k] = $rowx[2]; + $sf++; + if (preg_match("/1$|3$|5$|7$|9$/i", $sf)) + {$bgcolor='bgcolor="#E6E6E6"';} + else + {$bgcolor='bgcolor="#F6F6F6"';} + echo "\n"; + echo "\n"; + echo "\n"; + # echo "\n"; + + $k++; + } + echo "
#"._QXZ("Call Menus").""._QXZ("Name").""._QXZ("Color")."
$sf$group_id[$k]$fullname[$k]
       
\n"; + + exit; + } + } +################################################################################ +### END callmenu_list +################################################################################ + + + + ################################################################################ ### agent_ingroup_info - displays agent in-group info in an HTML form allowing for changes ################################################################################