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Added several small options.php settings for agent and admin screens

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Added highest_lead_id collection and display in system settings
Added code for hopper_hold_inserts system and campaign settings
Fixed dead call max issue within manual alt dialing in agent screen

git-svn-id: svn://192.168.202.10@3776 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2023-11-17 13:28:42 +00:00
parent b2f19e31a8
commit fd3dae330e
20 changed files with 374 additions and 101 deletions
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agc_2-X/trunk/bin/AST_VDauto_dial.pl
+19 -7
View File
@@ -155,9 +155,10 @@
# 230204-2144 - Added ability to use ALT na_call_url entries
# 230215-1534 - Fix for AGENTDIRECT No-Agent Call URL calls, Issue #1396
# 230223-0826 - Fix for enhanced_disconnect_logging=3 issue
# 231116-0911 - Added hopper_hold_inserts option
#
$build='230223-0826';
$build='231116-0911';
$script='AST_VDauto_dial';
### begin parsing run-time options ###
if (length($ARGV[0])>1)
@@ -336,7 +337,7 @@ $event_string='LOGGED INTO MYSQL SERVER ON 1 CONNECTION|';
#############################################
##### START QUEUEMETRICS LOGGING LOOKUP #####
$stmtA = "SELECT enable_queuemetrics_logging,queuemetrics_server_ip,queuemetrics_dbname,queuemetrics_login,queuemetrics_pass,queuemetrics_log_id,outbound_autodial_active,queuemetrics_loginout,queuemetrics_addmember_enabled,queuemetrics_pause_type,enable_drop_lists,call_quota_lead_ranking,timeclock_end_of_day,allow_shared_dial,call_limit_24hour FROM system_settings;";
$stmtA = "SELECT enable_queuemetrics_logging,queuemetrics_server_ip,queuemetrics_dbname,queuemetrics_login,queuemetrics_pass,queuemetrics_log_id,outbound_autodial_active,queuemetrics_loginout,queuemetrics_addmember_enabled,queuemetrics_pause_type,enable_drop_lists,call_quota_lead_ranking,timeclock_end_of_day,allow_shared_dial,call_limit_24hour,hopper_hold_inserts FROM system_settings;";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
@@ -358,6 +359,7 @@ if ($sthArows > 0)
$timeclock_end_of_day = $aryA[12];
$allow_shared_dial = $aryA[13];
$SScall_limit_24hour = $aryA[14];
$SShopper_hold_inserts = $aryA[15];
}
$sthA->finish();
##### END QUEUEMETRICS LOGGING LOOKUP #####
@@ -953,7 +955,7 @@ while($one_day_interval > 0)
### grab the dial_level and multiply by active agents to get your goalcalls
$DBIPadlevel[$user_CIPct]=0;
$stmtA = "SELECT auto_dial_level,local_call_time,dial_timeout,dial_prefix,campaign_cid,active,campaign_vdad_exten,closer_campaigns,omit_phone_code,available_only_ratio_tally,auto_alt_dial,campaign_allow_inbound,queue_priority,dial_method,use_custom_cid,inbound_queue_no_dial,available_only_tally_threshold,available_only_tally_threshold_agents,dial_level_threshold,dial_level_threshold_agents,adaptive_dl_diff_target,dl_diff_target_method,inbound_no_agents_no_dial_container,inbound_no_agents_no_dial_threshold,cid_group_id,scheduled_callbacks_auto_reschedule,call_quota_lead_ranking,dial_timeout_lead_container,drop_call_seconds,drop_action,drop_inbound_group,call_limit_24hour_method,call_limit_24hour_scope,call_limit_24hour,call_limit_24hour_override,cid_group_id_two,incall_tally_threshold_seconds,auto_alt_threshold FROM vicidial_campaigns where campaign_id='$DBIPcampaign[$user_CIPct]'";
$stmtA = "SELECT auto_dial_level,local_call_time,dial_timeout,dial_prefix,campaign_cid,active,campaign_vdad_exten,closer_campaigns,omit_phone_code,available_only_ratio_tally,auto_alt_dial,campaign_allow_inbound,queue_priority,dial_method,use_custom_cid,inbound_queue_no_dial,available_only_tally_threshold,available_only_tally_threshold_agents,dial_level_threshold,dial_level_threshold_agents,adaptive_dl_diff_target,dl_diff_target_method,inbound_no_agents_no_dial_container,inbound_no_agents_no_dial_threshold,cid_group_id,scheduled_callbacks_auto_reschedule,call_quota_lead_ranking,dial_timeout_lead_container,drop_call_seconds,drop_action,drop_inbound_group,call_limit_24hour_method,call_limit_24hour_scope,call_limit_24hour,call_limit_24hour_override,cid_group_id_two,incall_tally_threshold_seconds,auto_alt_threshold,hopper_hold_inserts FROM vicidial_campaigns where campaign_id='$DBIPcampaign[$user_CIPct]'";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
@@ -1003,6 +1005,8 @@ while($one_day_interval > 0)
$DBIPcid_group_id_two[$user_CIPct] = $aryA[35];
$DBIPincall_tally_threshold_seconds[$user_CIPct] = $aryA[36];
$DBIPauto_alt_threshold[$user_CIPct] = $aryA[37];
$DBIPhopper_hold_inserts[$user_CIPct] = $aryA[38];
if ($SShopper_hold_inserts < 1) {$DBIPhopper_hold_inserts[$user_CIPct] = 'DISABLED';}
# check for Dial Timeout Lead override
if ( (length($DBIPdial_timeout_lead_container[$user_CIPct]) > 1) && ($DBIPdial_timeout_lead_container[$user_CIPct] !~ /^DISABLED$/i) )
@@ -2853,7 +2857,7 @@ while($one_day_interval > 0)
$VD_auto_alt_dial = 'NONE';
$VD_auto_alt_dial_statuses='';
$VD_call_quota_lead_ranking='DISABLED';
$stmtA="SELECT auto_alt_dial,auto_alt_dial_statuses,use_internal_dnc,use_campaign_dnc,use_other_campaign_dnc,call_quota_lead_ranking,call_limit_24hour_method,call_limit_24hour_scope,call_limit_24hour,call_limit_24hour_override,auto_alt_threshold FROM vicidial_campaigns where campaign_id='$CLcampaign_id';";
$stmtA="SELECT auto_alt_dial,auto_alt_dial_statuses,use_internal_dnc,use_campaign_dnc,use_other_campaign_dnc,call_quota_lead_ranking,call_limit_24hour_method,call_limit_24hour_scope,call_limit_24hour,call_limit_24hour_override,auto_alt_threshold,hopper_hold_inserts FROM vicidial_campaigns where campaign_id='$CLcampaign_id';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
@@ -2871,6 +2875,8 @@ while($one_day_interval > 0)
$VD_call_limit_24hour = $aryA[8];
$VD_call_limit_24hour_override = $aryA[9];
$VD_auto_alt_threshold = $aryA[10];
$VD_hopper_hold_inserts = $aryA[11];
if ($SShopper_hold_inserts < 1) {$VD_hopper_hold_inserts = 'DISABLED';}
}
$sthA->finish();
@@ -3282,7 +3288,9 @@ while($one_day_interval > 0)
}
if ($passed_24hour_call_count > 0)
{
$stmtA = "INSERT INTO vicidial_hopper SET lead_id='$CLlead_id',campaign_id='$CLcampaign_id',status='READY',list_id='$VD_list_id',gmt_offset_now='$VD_gmt_offset_now',state='$VD_state',alt_dial='ALT',user='',priority='25',source='A';";
$hopper_status='READY';
if ($VD_hopper_hold_inserts =~ /ENABLED/) {$hopper_status='RHOLD';}
$stmtA = "INSERT INTO vicidial_hopper SET lead_id='$CLlead_id',campaign_id='$CLcampaign_id',status='$hopper_status',list_id='$VD_list_id',gmt_offset_now='$VD_gmt_offset_now',state='$VD_state',alt_dial='ALT',user='',priority='25',source='A';";
$affected_rows = $dbhA->do($stmtA);
$event_string = "-- VDH record inserted: |$affected_rows| |$stmtA|"; &event_logger;
$aad_string = "$CLlead_id|$VD_alt_phone|$CLcampaign_id|ALT|25|hopper insert|"; &aad_output;
@@ -3386,7 +3394,9 @@ while($one_day_interval > 0)
}
if ($passed_24hour_call_count > 0)
{
$stmtA = "INSERT INTO vicidial_hopper SET lead_id='$CLlead_id',campaign_id='$CLcampaign_id',status='READY',list_id='$VD_list_id',gmt_offset_now='$VD_gmt_offset_now',state='$VD_state',alt_dial='ADDR3',user='',priority='20',source='A';";
$hopper_status='READY';
if ($VD_hopper_hold_inserts =~ /ENABLED/) {$hopper_status='RHOLD';}
$stmtA = "INSERT INTO vicidial_hopper SET lead_id='$CLlead_id',campaign_id='$CLcampaign_id',status='$hopper_status',list_id='$VD_list_id',gmt_offset_now='$VD_gmt_offset_now',state='$VD_state',alt_dial='ADDR3',user='',priority='20',source='A';";
$affected_rows = $dbhA->do($stmtA);
$event_string = "-- VDH record inserted: |$affected_rows| |$stmtA|"; &event_logger;
$aad_string = "$CLlead_id|$VD_address3|$CLcampaign_id|ADDR3|20|hopper insert|"; &aad_output;
@@ -3536,7 +3546,9 @@ while($one_day_interval > 0)
}
if ($passed_24hour_call_count > 0)
{
$stmtA = "INSERT INTO vicidial_hopper SET lead_id='$CLlead_id',campaign_id='$CLcampaign_id',status='READY',list_id='$VD_list_id',gmt_offset_now='$VD_gmt_offset_now',state='$VD_state',alt_dial='X$Xlast',user='',priority='15',source='A';";
$hopper_status='READY';
if ($VD_hopper_hold_inserts =~ /ENABLED/) {$hopper_status='RHOLD';}
$stmtA = "INSERT INTO vicidial_hopper SET lead_id='$CLlead_id',campaign_id='$CLcampaign_id',status='$hopper_status',list_id='$VD_list_id',gmt_offset_now='$VD_gmt_offset_now',state='$VD_state',alt_dial='X$Xlast',user='',priority='15',source='A';";
$affected_rows = $dbhA->do($stmtA);
$event_string = "-- VDH record inserted: |$affected_rows| |$stmtA|X$Xlast|$VD_altdial_id|"; &event_logger;
$aad_string = "$CLlead_id|$VD_altdial_phone|$CLcampaign_id|X$Xlast|15|hopper insert|"; &aad_output;