Changed total login time calculation in Agent timesheet report to work for multi-day ranges
git-svn-id: svn://192.168.202.10@3618 3d104415-ff17-0410-8863-d5cf3c621b8a
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@@ -30,6 +30,7 @@
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# 220122-1700 - Added more variable filtering
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# 220122-1700 - Added more variable filtering
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# 220221-0938 - Added allow_web_debug system setting
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# 220221-0938 - Added allow_web_debug system setting
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# 220811-1440 - Modified for date ranges instead of single-day
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# 220811-1440 - Modified for date ranges instead of single-day
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# 220822-1728 - Changed total login time calculation to work for multi-day ranges
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#
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#
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$startMS = microtime();
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$startMS = microtime();
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@@ -496,7 +497,7 @@ if ($calls_summary)
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$pfWAIT_AVG_MS = sprintf("%6s", $WAIT_AVG_MS);
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$pfWAIT_AVG_MS = sprintf("%6s", $WAIT_AVG_MS);
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$pfWRAPUP_AVG_MS = sprintf("%6s", $WRAPUP_AVG_MS);
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$pfWRAPUP_AVG_MS = sprintf("%6s", $WRAPUP_AVG_MS);
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$MAIN.=_QXZ("TOTAL CALLS TAKEN",17).": $row[0] <a href='$PHP_SELF?calls_summary=$calls_summary&agent=$agent&query_date=$query_date&file_download=1&search_archived_data=$search_archived_data'>["._QXZ("DOWNLOAD")."]</a>\n";
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$MAIN.=_QXZ("TOTAL CALLS TAKEN",17).": $row[0] <a href='$PHP_SELF?calls_summary=$calls_summary&agent=$agent&query_date=$query_date&end_date=$end_date&file_download=1&search_archived_data=$search_archived_data'>["._QXZ("DOWNLOAD")."]</a>\n";
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$MAIN.=_QXZ("TALK TIME:",24)." $pfTALK_TIME_HMS "._QXZ("AVERAGE",11,"r").": $pfTALK_AVG_MS\n";
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$MAIN.=_QXZ("TALK TIME:",24)." $pfTALK_TIME_HMS "._QXZ("AVERAGE",11,"r").": $pfTALK_AVG_MS\n";
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$MAIN.=_QXZ("PAUSE TIME:",24)." $pfPAUSE_TIME_HMS "._QXZ("AVERAGE",11,"r").": $pfPAUSE_AVG_MS\n";
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$MAIN.=_QXZ("PAUSE TIME:",24)." $pfPAUSE_TIME_HMS "._QXZ("AVERAGE",11,"r").": $pfPAUSE_AVG_MS\n";
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$MAIN.=_QXZ("WAIT TIME:",24)." $pfWAIT_TIME_HMS "._QXZ("AVERAGE",11,"r").": $pfWAIT_AVG_MS\n";
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$MAIN.=_QXZ("WAIT TIME:",24)." $pfWAIT_TIME_HMS "._QXZ("AVERAGE",11,"r").": $pfWAIT_AVG_MS\n";
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@@ -513,7 +514,7 @@ if ($calls_summary)
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}
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}
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else
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else
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{
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{
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$MAIN.="<a href=\"$PHP_SELF?calls_summary=1&agent=$agent&query_date=$query_date\">"._QXZ("Call Activity Summary")."</a>\n\n";
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$MAIN.="<a href=\"$PHP_SELF?calls_summary=1&agent=$agent&query_date=$query_date&end_date=$end_date\">"._QXZ("Call Activity Summary")."</a>\n\n";
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}
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}
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@@ -537,7 +538,14 @@ $end = $row[1];
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$CSV_login.="\"\",\""._QXZ("LAST LOG ACTIVITY").":\",\"$row[0]\"\n";
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$CSV_login.="\"\",\""._QXZ("LAST LOG ACTIVITY").":\",\"$row[0]\"\n";
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$login_time = ($end - $start);
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# $login_time = ($end - $start);
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$total_stmt="select sum(talk_sec+pause_sec+wait_sec+dispo_sec) from ".$vicidial_agent_log_table." where event_time <= '" . mysqli_real_escape_string($link, $end_date_END) . "' and event_time >= '" . mysqli_real_escape_string($link, $query_date_BEGIN) . "' and user='" . mysqli_real_escape_string($link, $agent) . "' and pause_sec<48800 and wait_sec<48800 and talk_sec<48800 and dispo_sec<48800 limit 1;";
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$total_rslt=mysql_to_mysqli($total_stmt, $link);
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if ($DB) {$MAIN.="$total_stmt\n";}
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$total_row=mysqli_fetch_row($total_rslt);
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$login_time=$total_row[0];
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$LOGIN_TIME_HMS = sec_convert($login_time,'H');
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$LOGIN_TIME_HMS = sec_convert($login_time,'H');
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$pfLOGIN_TIME_HMS = sprintf("%8s", $LOGIN_TIME_HMS);
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$pfLOGIN_TIME_HMS = sprintf("%8s", $LOGIN_TIME_HMS);
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@@ -576,7 +584,8 @@ $CSV_text2.="\"\",\""._QXZ("ID")."\",\""._QXZ("EDIT")."\",\""._QXZ("EVENT")."\",
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$total_logs=0;
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$total_logs=0;
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$o=0;
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$o=0;
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while ($events_to_print > $o) {
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while ($events_to_print > $o)
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{
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$row=mysqli_fetch_row($rslt);
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$row=mysqli_fetch_row($rslt);
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if ( ($row[0]=='START') or ($row[0]=='LOGIN') )
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if ( ($row[0]=='START') or ($row[0]=='LOGIN') )
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{$bgcolor='bgcolor="#'.$SSstd_row3_background.'"';}
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{$bgcolor='bgcolor="#'.$SSstd_row3_background.'"';}
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@@ -618,10 +627,17 @@ $CSV_text2.="\"\",\""._QXZ("ID")."\",\""._QXZ("EDIT")."\",\""._QXZ("EVENT")."\",
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$CSV_text2.="\"\",\"$row[5]\",\"$manager_edit\",\"$row[0]\",\"$TC_log_date\",\"$row[4]\",\"$row[2]\",\"$event_hours_minutes\"\n";
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$CSV_text2.="\"\",\"$row[5]\",\"$manager_edit\",\"$row[0]\",\"$TC_log_date\",\"$row[4]\",\"$row[2]\",\"$event_hours_minutes\"\n";
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}
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}
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$o++;
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$o++;
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}
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}
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if (strlen($login_sec)<1)
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if (strlen($login_sec)<1)
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{
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{
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$login_sec = ($STARTtime - $row[1]);
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if ($events_to_print==0)
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{
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$login_sec=0;
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}
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else
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{
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$login_sec = ($STARTtime - $row[1]);
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}
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$total_login_time = ($total_login_time + $login_sec);
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$total_login_time = ($total_login_time + $login_sec);
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if ($DB) {$MAIN.=_QXZ("LOGIN ONLY")." - $total_login_time - $login_sec";}
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if ($DB) {$MAIN.=_QXZ("LOGIN ONLY")." - $total_login_time - $login_sec";}
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}
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}
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