From ff5ea6d6908761e9512cf74e9af7460d84bdf70e Mon Sep 17 00:00:00 2001 From: mattf Date: Fri, 12 Dec 2014 02:40:45 +0000 Subject: [PATCH] Added No Agent Call URL override option for lists Added CPD Unknown Action option for campaigns Added date field for www_phrases and wipe option on perl script Fixed issue where vicidial_closer_log was not populating list_id git-svn-id: svn://192.168.202.10@2218 3d104415-ff17-0410-8863-d5cf3c621b8a --- agc_2-X/trunk/UPGRADE | 4 + agc_2-X/trunk/agi/VD_amd.agi | 57 ++++++++- agc_2-X/trunk/agi/agi-VDAD_ALL_inbound.agi | 11 +- agc_2-X/trunk/agi/agi-VDAD_ALL_outbound.agi | 109 ++++++++++++++++-- agc_2-X/trunk/agi/agi-set_variables.agi | 12 +- agc_2-X/trunk/bin/ADMIN_www_languages.pl | 14 ++- agc_2-X/trunk/bin/AST_VDauto_dial.pl | 38 +++++- agc_2-X/trunk/bin/AST_VDremote_agents.pl | 1 + agc_2-X/trunk/bin/AST_send_URL.pl | 27 ++++- agc_2-X/trunk/bin/FastAGI_log.pl | 1 + .../trunk/extras/MySQL_AST_CREATE_tables.sql | 9 +- agc_2-X/trunk/extras/upgrade_2.10.sql | 8 ++ agc_2-X/trunk/www/vicidial/admin.php | 25 ++-- agc_2-X/trunk/www/vicidial/help.php | 11 ++ 14 files changed, 289 insertions(+), 38 deletions(-) diff --git a/agc_2-X/trunk/UPGRADE b/agc_2-X/trunk/UPGRADE index 8ad3b140..4efa1807 100644 --- a/agc_2-X/trunk/UPGRADE +++ b/agc_2-X/trunk/UPGRADE @@ -103,6 +103,10 @@ OTHER CHANGES: 17. Added administrative web interface for managing Languages. The language features are not active in the agent interface yet. +18. Added No Agent URL option override for Lists + +19. Added CPD Unknown Action option to Campaigns + diff --git a/agc_2-X/trunk/agi/VD_amd.agi b/agc_2-X/trunk/agi/VD_amd.agi index d72e1c2d..3a290d36 100644 --- a/agc_2-X/trunk/agi/VD_amd.agi +++ b/agc_2-X/trunk/agi/VD_amd.agi @@ -1,6 +1,6 @@ #!/usr/bin/perl # -# VD_amd.agi version 2.8 +# VD_amd.agi version 2.10 # # runs after a call goes through AMD in extensions.conf to send the call on to # it's proper destination, or when agent sends to VM message @@ -46,6 +46,7 @@ # 130108-1808 - Changes for Asterisk 1.8 compatibility # 130210-1113 - Added options for CALLMENU|INGROUP cpd_amd_actions # 140312-2110 - Added CALLID as recording filename variable +# 141211-1634 - Added cpd_unknown_action campaign option # $script = 'VD_amd.agi'; @@ -380,7 +381,7 @@ else } ### Grab vmail forward message values from the database - $stmtA = "SELECT am_message_exten,amd_send_to_vmx,waitforsilence_options,survey_recording,campaign_rec_filename,cpd_amd_action,amd_inbound_group,amd_callmenu FROM vicidial_campaigns where campaign_id = '$VD_campaign_id' limit 1;"; + $stmtA = "SELECT am_message_exten,amd_send_to_vmx,waitforsilence_options,survey_recording,campaign_rec_filename,cpd_amd_action,amd_inbound_group,amd_callmenu,cpd_unknown_action FROM vicidial_campaigns where campaign_id = '$VD_campaign_id' limit 1;"; if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;} $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; @@ -396,13 +397,14 @@ else $cpd_amd_action = $aryA[5]; $amd_inbound_group = $aryA[6]; $amd_callmenu = $aryA[7]; + $cpd_unknown_action = $aryA[8]; $sthA->finish(); } else { $sthA->finish(); ### Grab vmail forward message values from the database - $stmtA = "SELECT am_message_exten,amd_send_to_vmx,waitforsilence_options,survey_recording,campaign_rec_filename,cpd_amd_action,amd_inbound_group,amd_callmenu FROM vicidial_campaigns where closer_campaigns LIKE \"% $VD_campaign_id %\" order by campaign_id limit 1;"; + $stmtA = "SELECT am_message_exten,amd_send_to_vmx,waitforsilence_options,survey_recording,campaign_rec_filename,cpd_amd_action,amd_inbound_group,amd_callmenu,cpd_unknown_action FROM vicidial_campaigns where closer_campaigns LIKE \"% $VD_campaign_id %\" order by campaign_id limit 1;"; if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;} $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; @@ -418,6 +420,7 @@ else $cpd_amd_action = $aryA[5]; $amd_inbound_group = $aryA[6]; $amd_callmenu = $aryA[7]; + $cpd_unknown_action = $aryA[8]; $sthA->finish(); } else @@ -530,7 +533,7 @@ else } ### check for list_id override - if ( ($DB_amd_send_to_vmx =~ /Y/) || ($AMDSTATUS =~ /CPD/) ) + if ( ( ($DB_amd_send_to_vmx =~ /Y/) || ($AMDSTATUS =~ /CPD/) ) && ($AMDCAUSE !~ /^Unknown|\?\?\?/i) ) { $am_message_exten_override=''; ### gather list_id overrides @@ -759,6 +762,52 @@ else ### if call menu or in-group method + if ( ($AMDCAUSE =~ /^Unknown|\?\?\?/i) && ($cpd_unknown_action =~ /CALLMENU|INGROUP/) ) + { + $DROPexten=''; + if ($cpd_unknown_action =~ /CALLMENU/) + { + $DROPexten = 's'; + $ext_context = $amd_callmenu; + } + if ($cpd_unknown_action =~ /INGROUP/) + { # 90009*CL_uk3survy_*8301*10000123*universal*7275551212*1234*" + $S='*'; + $fronter='VDAMD'; + $DROPexten = "90009*$amd_inbound_group$S$S$VD_lead_id$S$S$VD_phone_number$S$fronter$S"; + } + if (length($DROPexten)>0) + { + $stmtA = "UPDATE vicidial_log set status='AMDXFR' where uniqueid='$uniqueid' and lead_id='$VD_lead_id' order by call_date desc limit 1;"; + if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;} + $affected_rows = $dbhA->do($stmtA); + if ($AGILOG) {$agi_string = "-- VDAD vicidial_log AMDXFR update: |$affected_rows|$uniqueid|"; &agi_output;} + + $stmtA = "UPDATE vicidial_list set status='AMDXFR' where lead_id='$VD_lead_id';"; + if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;} + $affected_rows = $dbhA->do($stmtA); + if ($AGILOG) {$agi_string = "-- VDAD vicidial_list AMDXFR update: |$affected_rows|$uniqueid|"; &agi_output;} + + $AGI->stream_file('sip-silence'); + $AGI->stream_file('sip-silence'); + $AGI->stream_file('sip-silence'); + $AGI->stream_file('sip-silence'); + + if ($AGILOG) {$agi_string = "exiting the VD_AMD app CPD Unknown, transferring call to $DROPexten:$ext_context"; &agi_output;} + print "SET CONTEXT $ext_context\n"; + $result = ; + checkresult($result); + print "SET EXTENSION $DROPexten\n"; + $result = ; + checkresult($result); + print "SET PRIORITY 1\n"; + $result = ; + checkresult($result); + + exit; + } + } + if ($cpd_amd_action =~ /CALLMENU|INGROUP/) { $DROPexten=''; diff --git a/agc_2-X/trunk/agi/agi-VDAD_ALL_inbound.agi b/agc_2-X/trunk/agi/agi-VDAD_ALL_inbound.agi index bdccff6a..b05abae9 100644 --- a/agc_2-X/trunk/agi/agi-VDAD_ALL_inbound.agi +++ b/agc_2-X/trunk/agi/agi-VDAD_ALL_inbound.agi @@ -1,6 +1,6 @@ #!/usr/bin/perl # -# agi-VDAD_ALL_inbound.agi version 2.8 +# agi-VDAD_ALL_inbound.agi version 2.10 # # runs when a call comes in from an inbound call. This script will # send the calls out to the closers that are logged in. @@ -191,6 +191,7 @@ # 140215-2133 - Added several variable options for QM socket URL # 140312-2111 - Added CALLID as recording filename variable # 140417-0932 - Added max inbound calls feature +# 141211-2028 - Added list_id to call url functions # $script = 'agi-VDAD_ALL_inbound.agi'; @@ -1010,6 +1011,7 @@ if ($call_handle_method =~ /LOOKUP/) $launch .= " --uniqueid=" . $uniqueid; $launch .= " --alt_dial=MAIN"; $launch .= " --call_id=" . $XXqueryCID; + $launch .= " --list_id=" . $list_id; $launch .= " --function=INGROUP_ADD_LEAD_URL"; system($launch . ' &'); @@ -1152,6 +1154,7 @@ if ($call_handle_method =~ /LOOKUP/) $launch .= " --uniqueid=" . $uniqueid; $launch .= " --alt_dial=MAIN"; $launch .= " --call_id=" . $XXqueryCID; + $launch .= " --list_id=" . $list_id; $launch .= " --function=INGROUP_ADD_LEAD_URL"; system($launch . ' &'); @@ -1228,6 +1231,7 @@ else $launch .= " --uniqueid=" . $uniqueid; $launch .= " --alt_dial=MAIN"; $launch .= " --call_id=" . $XXqueryCID; + $launch .= " --list_id=" . $list_id; $launch .= " --function=INGROUP_ADD_LEAD_URL"; system($launch . ' &'); @@ -2032,7 +2036,7 @@ $Uaffected_rows = $dbhA->do($stmtA); $dbhP=$dbhA; $mysql_count='02121'; $MEL_aff_rows=$Uaffected_rows; &mysql_error_logging; ### INSERT vicidial_closer_log record, call is entering the queue -$stmtA = "INSERT INTO vicidial_closer_log SET lead_id='$insert_lead_id', campaign_id='$channel_group', call_date='$SQLdate', start_epoch='$now_date_epoch', status='QUEUE', phone_code='$phone_code', phone_number='$phone_number', user='VDCL', processed='N', xfercallid='$insert_xfer_id', uniqueid='$uniqueid', queue_position='$queue_position',called_count='$called_count' $adSQL;"; +$stmtA = "INSERT INTO vicidial_closer_log SET lead_id='$insert_lead_id', campaign_id='$channel_group', call_date='$SQLdate', start_epoch='$now_date_epoch', status='QUEUE', phone_code='$phone_code', phone_number='$phone_number', user='VDCL', processed='N', xfercallid='$insert_xfer_id', uniqueid='$uniqueid', queue_position='$queue_position',called_count='$called_count',list_id='$list_id' $adSQL;"; if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;} $affected_rows = $dbhA->do($stmtA); $dbhP=$dbhA; $mysql_count='02031'; $MEL_aff_rows=$affected_rows; &mysql_error_logging; @@ -2980,6 +2984,7 @@ while ( ($drop_timer <= $DROP_TIME) && ($wait_in_queue > 0) && ($MCdrop_override $launch .= " --campaign=" . $channel_group; $launch .= " --uniqueid=" . $uniqueid; $launch .= " --call_id=" . $callerid; + $launch .= " --list_id=" . $list_id; $launch .= " --alt_dial=MAIN"; $launch .= " --function=QM_SOCKET_SEND"; $launch .= " --compat_url=" . $compat_url; @@ -4219,6 +4224,7 @@ while ( ($drop_timer <= $DROP_TIME) && ($wait_in_queue > 0) && ($MCdrop_override $launch .= " --campaign=" . $channel_group; $launch .= " --uniqueid=" . $uniqueid; $launch .= " --call_id=" . $callerid; + $launch .= " --list_id=" . $wait_time_option_callback_list_id; $launch .= " --alt_dial=MAIN"; $launch .= " --function=INGROUP_ADD_LEAD_URL"; @@ -4650,6 +4656,7 @@ while ( ($drop_timer <= $DROP_TIME) && ($wait_in_queue > 0) && ($MCdrop_override $launch .= " --uniqueid=" . $uniqueid; $launch .= " --alt_dial=MAIN"; $launch .= " --call_id=" . $callerid; + $launch .= " --list_id=" . $hold_time_option_callback_list_id; $launch .= " --function=INGROUP_ADD_LEAD_URL"; system($launch . ' &'); diff --git a/agc_2-X/trunk/agi/agi-VDAD_ALL_outbound.agi b/agc_2-X/trunk/agi/agi-VDAD_ALL_outbound.agi index 09a0cf16..c924a0de 100644 --- a/agc_2-X/trunk/agi/agi-VDAD_ALL_outbound.agi +++ b/agc_2-X/trunk/agi/agi-VDAD_ALL_outbound.agi @@ -1,6 +1,6 @@ #!/usr/bin/perl # -# agi-VDAD_ALL_outbound.agi version 2.8 +# agi-VDAD_ALL_outbound.agi version 2.10 # # runs when an outbound call is answered. This script will # send the calls out to the agents that are logged in. @@ -110,6 +110,7 @@ # 140215-2121 - Added several variable options for QM socket URL # 140312-2112 - Added CALLID as recording filename variable # 140617-1946 - Added single-digit change to text for TTS +# 141211-1635 - Added cpd_unknown_action campaign option and list_id added to AST_send_URL calls # $script = 'agi-VDAD_ALL_outbound.agi'; @@ -627,7 +628,7 @@ if ($VDACaffected_rows > 0) ##### END - Max call stats ### Grab campaign values from the database - $stmtA = "SELECT drop_call_seconds,drop_action,safe_harbor_exten,concurrent_transfers,next_agent_call,voicemail_ext,drop_inbound_group,use_internal_dnc,use_campaign_dnc,cpd_amd_action,am_message_exten,three_way_call_cid,campaign_cid,survey_first_audio_file,survey_opt_in_audio_file,survey_ni_audio_file,survey_third_audio_file,survey_fourth_audio_file,extension_appended_cidname,queue_priority,closer_campaigns,queuemetrics_phone_environment,campaign_recording,campaign_rec_filename,safe_harbor_audio,safe_harbor_menu_id,survey_recording,safe_harbor_audio_field,use_other_campaign_dnc FROM vicidial_campaigns where campaign_id = '$VDADcampaign';"; + $stmtA = "SELECT drop_call_seconds,drop_action,safe_harbor_exten,concurrent_transfers,next_agent_call,voicemail_ext,drop_inbound_group,use_internal_dnc,use_campaign_dnc,cpd_amd_action,am_message_exten,three_way_call_cid,campaign_cid,survey_first_audio_file,survey_opt_in_audio_file,survey_ni_audio_file,survey_third_audio_file,survey_fourth_audio_file,extension_appended_cidname,queue_priority,closer_campaigns,queuemetrics_phone_environment,campaign_recording,campaign_rec_filename,safe_harbor_audio,safe_harbor_menu_id,survey_recording,safe_harbor_audio_field,use_other_campaign_dnc,cpd_unknown_action FROM vicidial_campaigns where campaign_id = '$VDADcampaign';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; @@ -667,6 +668,7 @@ if ($VDACaffected_rows > 0) $survey_recording = $aryA[26]; $safe_harbor_audio_field = $aryA[27]; $use_other_campaign_dnc = $aryA[28]; + $cpd_unknown_action = $aryA[29]; if (length($closer_campaigns) > 2) { $closer_campaigns =~ s/^ | -$//gi; @@ -1120,6 +1122,29 @@ if ($call_handle_method =~ /REMIND/) } ############# END CPD AMD SECTION ############################ + ############# BEGIN CPD Unknown SECTION ############################ + if ($cpd_unknown_action =~ /DISPO|MESSAGE|CALLMENU|INGROUP/) + { + $stmtA = "SELECT count(*) FROM vicidial_cpd_log where callerid='$callerid' and result IN('Unknown','???') and status='NEW';"; + if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;} + $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; + $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; + $sthArows=$sthA->rows; + $dbhP=$dbhA; $mysql_count='01XXX'; $MEL_aff_rows=$sthArows; &mysql_error_logging; + if ($sthArows > 0) + { + @aryA = $sthA->fetchrow_array; + $cpd_unknown = $aryA[0]; + } + $sthA->finish(); + + if ($cpd_unknown > 0) + { + &cpd_end_call; + } + } + ############# END CPD Unknown SECTION ############################ + $stmtA = "UPDATE vicidial_auto_calls set last_update_time='$FDtsSQLdate',stage='REMIND-0' where callerid='$callerid' order by call_time desc limit 1;"; $affected_rows = $dbhA->do($stmtA); $dbhP=$dbhA; $mysql_count='01013'; $MEL_aff_rows=$affected_rows; &mysql_error_logging; @@ -1163,7 +1188,7 @@ if ($call_handle_method =~ /SURVEY/) $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; - $dbhP=$dbhA; $mysql_count='01054'; $MEL_aff_rows=$sthArows; &mysql_error_logging; + $dbhP=$dbhA; $mysql_count='01XXX'; $MEL_aff_rows=$sthArows; &mysql_error_logging; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; @@ -1178,6 +1203,29 @@ if ($call_handle_method =~ /SURVEY/) } ############# END CPD AMD SECTION ############################ + ############# BEGIN CPD Unknown SECTION ############################ + if ($cpd_unknown_action =~ /DISPO|MESSAGE|CALLMENU|INGROUP/) + { + $stmtA = "SELECT count(*) FROM vicidial_cpd_log where callerid='$callerid' and result IN('Unknown','???') and status='NEW';"; + if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;} + $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; + $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; + $sthArows=$sthA->rows; + $dbhP=$dbhA; $mysql_count='01XXX'; $MEL_aff_rows=$sthArows; &mysql_error_logging; + if ($sthArows > 0) + { + @aryA = $sthA->fetchrow_array; + $cpd_unknown = $aryA[0]; + } + $sthA->finish(); + + if ($cpd_unknown > 0) + { + &cpd_end_call; + } + } + ############# END CPD Unknown SECTION ############################ + $stmtA = "UPDATE vicidial_auto_calls set last_update_time='$FDtsSQLdate',stage='SURVEY-0' where callerid='$callerid' order by call_time desc limit 1;"; $affected_rows = $dbhA->do($stmtA); $dbhP=$dbhA; $mysql_count='01014'; $MEL_aff_rows=$affected_rows; &mysql_error_logging; @@ -1779,6 +1827,7 @@ if ($call_handle_method =~ /SURVEY/) $launch .= " --campaign=" . $VDADcampaign; $launch .= " --uniqueid=" . $uniqueid; $launch .= " --call_id=" . $callerid; + $launch .= " --list_id=" . $list_id; $launch .= " --alt_dial=MAIN"; $launch .= " --function=QM_SOCKET_SEND"; $launch .= " --compat_url=" . $compat_url; @@ -1806,6 +1855,7 @@ if ($call_handle_method =~ /SURVEY/) $launch .= " --campaign=" . $VDADcampaign; $launch .= " --uniqueid=" . $uniqueid; $launch .= " --call_id=" . $callerid; + $launch .= " --list_id=" . $list_id; $launch .= " --alt_dial=MAIN"; $launch .= " --function=QM_SOCKET_SEND"; $launch .= " --compat_url=" . $compat_url; @@ -2008,7 +2058,7 @@ while ($drop_timer <= $DROP_TIME) $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; - $dbhP=$dbhA; $mysql_count='01054'; $MEL_aff_rows=$sthArows; &mysql_error_logging; + $dbhP=$dbhA; $mysql_count='01XXX'; $MEL_aff_rows=$sthArows; &mysql_error_logging; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; @@ -2023,6 +2073,28 @@ while ($drop_timer <= $DROP_TIME) } ############# END CPD AMD SECTION ############################ + ############# BEGIN CPD Unknown SECTION ############################ + if ($cpd_unknown_action =~ /DISPO|MESSAGE|CALLMENU|INGROUP/) + { + $stmtA = "SELECT count(*) FROM vicidial_cpd_log where callerid='$callerid' and result IN('Unknown','???') and status='NEW';"; + if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;} + $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; + $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; + $sthArows=$sthA->rows; + $dbhP=$dbhA; $mysql_count='01XXX'; $MEL_aff_rows=$sthArows; &mysql_error_logging; + if ($sthArows > 0) + { + @aryA = $sthA->fetchrow_array; + $cpd_unknown = $aryA[0]; + } + $sthA->finish(); + + if ($cpd_unknown > 0) + { + &cpd_end_call; + } + } + ############# END CPD Unknown SECTION ############################ @@ -2589,6 +2661,7 @@ while ($drop_timer <= $DROP_TIME) $launch .= " --campaign=" . $VDADcampaign; $launch .= " --uniqueid=" . $uniqueid; $launch .= " --call_id=" . $callerid; + $launch .= " --list_id=" . $list_id; $launch .= " --alt_dial=MAIN"; $launch .= " --function=QM_SOCKET_SEND"; $launch .= " --compat_url=" . $compat_url; @@ -3195,6 +3268,7 @@ while ($drop_timer <= $DROP_TIME) $launch .= " --campaign=" . $VDADcampaign; $launch .= " --uniqueid=" . $uniqueid; $launch .= " --call_id=" . $callerid; + $launch .= " --list_id=" . $list_id; $launch .= " --alt_dial=MAIN"; $launch .= " --function=QM_SOCKET_SEND"; $launch .= " --compat_url=" . $compat_url; @@ -3682,6 +3756,7 @@ sub cpd_end_call } $sthA->finish(); $CPDfound=0; + $CPDunknown=0; if ($cpd_result =~ /Busy/i) {$vdad_result='CPDB'; $CPDfound++;} if ($cpd_result =~ /All-Trunks-Busy/i) {$vdad_result='CPDATB'; $CPDfound++;} if ($cpd_result =~ /No-Answer/i) {$vdad_result='CPDNA'; $CPDfound++;} @@ -3694,9 +3769,13 @@ sub cpd_end_call if ($cpd_result =~ /Sit-Unknown/i) {$vdad_result='CPDSUK'; $CPDfound++;} if ($cpd_result =~ /Sit-Vacant/i) {$vdad_result='CPDSV'; $CPDfound++;} if ($cpd_result =~ /Fax|Modem/i) {$vdad_result='AFAX'; $CPDfound++;} + if ($cpd_result =~ /^Unknown|\?\?\?/i) {$vdad_result='CPDUK'; $CPDfound++; $CPDunknown++;} if ($CPDfound < 1) {$vdad_result='AA';} - if ($AGILOG) {$agi_string = "CALL CPD AMD Detected $channel $callerid|$drop_timer|$cpd_result"; &agi_output;} + if ($CPDunknown < 1) + {if ($AGILOG) {$agi_string = "CALL CPD AMD Detected $channel $callerid|$drop_timer|$cpd_result"; &agi_output;}} + else + {if ($AGILOG) {$agi_string = "CALL CPD UNKNOWN Detected $channel $callerid|$drop_timer|$cpd_result"; &agi_output;}} ($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time); $year = ($year + 1900); @@ -3741,14 +3820,22 @@ sub cpd_end_call $DROPexten = "8320"; $AMDSTATUS_set = $AGI->set_variable('AMDSTATUS', "CPDMACHINE"); $AMDCAUSE_set = $AGI->set_variable('AMDCAUSE', $cpd_result); - } else { - $stmtA = "DELETE FROM vicidial_auto_calls where callerid='$callerid' order by call_time desc limit 1;"; - $affected_rows = $dbhA->do($stmtA); - $dbhP=$dbhA; $mysql_count='01052'; $MEL_aff_rows=$affected_rows; &mysql_error_logging; - if ($AGILOG) {$agi_string = "-- VDAD CPD vac record deleted: |$affected_rows|$VDADcampaign|"; &agi_output;} + if ( ($cpd_unknown_action =~ /MESSAGE|CALLMENU|INGROUP/) && ($cpd_result !~ /Fax/i) ) + { + $DROPexten = "8320"; + $AMDSTATUS_set = $AGI->set_variable('AMDSTATUS', "CPDMACHINE"); + $AMDCAUSE_set = $AGI->set_variable('AMDCAUSE', $cpd_result); + } + else + { + $stmtA = "DELETE FROM vicidial_auto_calls where callerid='$callerid' order by call_time desc limit 1;"; + $affected_rows = $dbhA->do($stmtA); + $dbhP=$dbhA; $mysql_count='01052'; $MEL_aff_rows=$affected_rows; &mysql_error_logging; + if ($AGILOG) {$agi_string = "-- VDAD CPD vac record deleted: |$affected_rows|$VDADcampaign|"; &agi_output;} + } } $Euniqueid=$uniqueid; @@ -3765,7 +3852,7 @@ sub cpd_end_call $dbhP=$dbhA; $mysql_count='01051'; $MEL_aff_rows=$affected_rows; &mysql_error_logging; if ($AGILOG) {$agi_string = "-- VDAD CPD vicidial_list update: |$affected_rows|$CIDlead_id"; &agi_output;} - $stmtA = "UPDATE vicidial_cpd_log SET status='PROCESSED',cpd_seconds='$drop_timer' where callerid='$callerid' and result IN('Answering-Machine','Fax') and status='NEW';"; + $stmtA = "UPDATE vicidial_cpd_log SET status='PROCESSED',cpd_seconds='$drop_timer' where callerid='$callerid' and result IN('Answering-Machine','Fax','Unknown','???') and status='NEW';"; $affected_rows = $dbhA->do($stmtA); $dbhP=$dbhA; $mysql_count='01055'; $MEL_aff_rows=$affected_rows; &mysql_error_logging; diff --git a/agc_2-X/trunk/agi/agi-set_variables.agi b/agc_2-X/trunk/agi/agi-set_variables.agi index 8344056a..6ad8d91d 100644 --- a/agc_2-X/trunk/agi/agi-set_variables.agi +++ b/agc_2-X/trunk/agi/agi-set_variables.agi @@ -1,6 +1,6 @@ #!/usr/bin/perl # -# agi-set_variables.agi version 2.4 +# agi-set_variables.agi version 2.10 # # runs after a call_log before call is placed out the trunk and sets all # vicidial_list fields as variables for the call @@ -13,12 +13,13 @@ # exten => _91NXXNXXXXXX,n,Dial(${TESTSIPTRUNK}/${EXTEN:2},,tTor) # exten => _91NXXNXXXXXX,n,Hangup # -# Copyright (C) 2011 Matt Florell LICENSE: AGPLv2 +# Copyright (C) 2014 Matt Florell LICENSE: AGPLv2 # # changes: # 101118-1409 - First build # 101125-2115 - Added parsing for 3-way calls # 110404-1604 - Added dial_timeout and cpd_amd_action variables +# 141211-1643 - Added cpd_unknown_action # $script = 'agi-set_variables.agi'; @@ -178,6 +179,7 @@ $VDADphone=''; $VDADphone_code=''; $auto_dial_timeout='60'; $cpd_amd_action='DISABLED'; +$cpd_unknown_action='DISABLED'; $callerid =~ s/\"//gi; $callerid =~ s/ .*//gi; @@ -212,7 +214,7 @@ if ($sthArows > 0) $sthA->finish(); } -$stmtA = "SELECT dial_timeout,cpd_amd_action FROM vicidial_campaigns where campaign_id='$campaign_id' limit 1;"; +$stmtA = "SELECT dial_timeout,cpd_amd_action,cpd_unknown_action FROM vicidial_campaigns where campaign_id='$campaign_id' limit 1;"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; @@ -224,7 +226,8 @@ if ($sthArows > 0) # only set if auto-dial call if ($callerid =~ /^V/) { - $cpd_amd_action = $aryA[1]; + $cpd_amd_action = $aryA[1]; + $cpd_unknown_action = $aryA[2]; } $sthA->finish(); } @@ -339,6 +342,7 @@ $AGI->exec("EXEC Set(_campaign_id=$campaign_id)"); $AGI->exec("EXEC Set(_dialed_number=$dialed_number)"); $AGI->exec("EXEC Set(_auto_dial_timeout=$auto_dial_timeout)"); $AGI->exec("EXEC Set(_cpd_amd_action=$cpd_amd_action)"); +$AGI->exec("EXEC Set(_cpd_unknown_action=$cpd_unknown_action)"); $dbhA->disconnect(); diff --git a/agc_2-X/trunk/bin/ADMIN_www_languages.pl b/agc_2-X/trunk/bin/ADMIN_www_languages.pl index 560bf41f..fb513dff 100644 --- a/agc_2-X/trunk/bin/ADMIN_www_languages.pl +++ b/agc_2-X/trunk/bin/ADMIN_www_languages.pl @@ -17,6 +17,7 @@ # # CHANGES # 141128-0024 - First build +# 141211-2123 - Added --wipe-www-phrases-table CLI option and insert_date field # $secX = time(); @@ -75,6 +76,7 @@ if (length($ARGV[0])>1) print " [--QXZlengthonly] = print only QXZ function values that include a length spec\n"; print " [--QXZplaceonly] = print only QXZ function values with placeholder variables in them\n"; print " [--conffile=/path/from/root] = define astguiclient.conf config file to use\n"; + print " [--wipe-www-phrases-table] = deletes all records in www_phrases database table\n"; print "\n"; exit; @@ -99,6 +101,8 @@ if (length($ARGV[0])>1) {$QXZlengthonly=1;} if ($args =~ /--QXZplaceonly/i) # QXZplaceonly flag {$QXZplaceonly=1;} + if ($args =~ /--wipe-www-phrases-table/i) # wipewwwphrasestable flag + {$wipewwwphrasestable=1;} if ($args =~ /--conffile=/i) # CLI defined file path { @CLIconffileARY = split(/--conffile=/,$args); @@ -180,6 +184,14 @@ $event_string = "Existing phrases: $phrase_count"; if ($DB > 0) {print "$event_string\n";} &event_logger; +if ($wipewwwphrasestable > 0) + { + $stmtA="DELETE FROM www_phrases;"; + $affected_rows = $dbhA->do($stmtA); + $event_string = " $affected_rows|$stmtA|"; + if ($DBX > 0) {print "$event_string\n";} + &event_logger; + } $i=0; $f=0; @@ -353,7 +365,7 @@ foreach(@FILEparse) if ($phrase_match < 1) { - $stmtA="INSERT INTO www_phrases SET phrase_text='$temp_QXZval_strSQL',php_filename='$FILEparseNAME[$f]',php_directory='$FILEparseDIR[$f]',source='www_languages_script';"; + $stmtA="INSERT INTO www_phrases SET phrase_text='$temp_QXZval_strSQL',php_filename='$FILEparseNAME[$f]',php_directory='$FILEparseDIR[$f]',source='www_languages_script',insert_date=NOW();"; $affected_rows = $dbhA->do($stmtA); $QXZinserts++; diff --git a/agc_2-X/trunk/bin/AST_VDauto_dial.pl b/agc_2-X/trunk/bin/AST_VDauto_dial.pl index 77021410..578d6322 100644 --- a/agc_2-X/trunk/bin/AST_VDauto_dial.pl +++ b/agc_2-X/trunk/bin/AST_VDauto_dial.pl @@ -118,6 +118,7 @@ # 131209-1557 - Added called_count logging # 140426-1941 - Added pause_type to vicidial_agent_log # 141113-1556 - Added concurrency check +# 141211-2134 - Added na_call_url list_id override option # @@ -2766,7 +2767,18 @@ while($one_day_interval > 0) } $sthA->finish(); - if ( ($ncu_count > 0) || ($ncu_in_count > 0) ) + $stmtA = "SELECT count(*) FROM vicidial_lists where na_call_url IS NOT NULL and na_call_url!='' and list_lastcalldate > \"$RMSQLdate\";"; + $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; + $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; + $sthArows=$sthA->rows; + if ($sthArows > 0) + { + @aryA = $sthA->fetchrow_array; + $ncu_list_count = $aryA[0]; + } + $sthA->finish(); + + if ( ($ncu_count > 0) || ($ncu_in_count > 0) || ($ncu_list_count > 0) ) { @NCUcamp_id = @MT; @NCUncurl = @MT; @@ -2809,6 +2821,24 @@ while($one_day_interval > 0) } $sthA->finish(); } + if ($ncu_list_count > 0) + { + $stmtA = "SELECT list_id,na_call_url FROM vicidial_lists where na_call_url IS NOT NULL and na_call_url!='' and list_lastcalldate > \"$RMSQLdate\";"; + $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; + $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; + $sthArows=$sthA->rows; + $NCUlist_count=0; + while ($sthArows > $NCUlist_count) + { + @aryA = $sthA->fetchrow_array; + $NCUlists .= "$aryA[0]|"; + $NCUlist_id[$ncu_total_count] = $aryA[0]; + $NCUncurl[$ncu_total_count] = $aryA[1]; + $NCUlist_count++; + $ncu_total_count++; + } + $sthA->finish(); + } $event_string = " NA-CALL-URL check: $ncu_total_count active, checking unprocessed calls..."; &event_logger; @@ -2866,12 +2896,12 @@ while($one_day_interval > 0) { if ($NCUcallerid[$vle_count] =~ /^Y/) { - $stmtA = "SELECT campaign_id,status,user,phone_number,'MAIN' FROM vicidial_closer_log where uniqueid='$NCUuniqueid[$vle_count]' and lead_id='$NCUleadid[$vle_count]' and call_date='$NCUcalldate[$vle_count]';"; + $stmtA = "SELECT campaign_id,status,user,phone_number,'MAIN',list_id FROM vicidial_closer_log where uniqueid='$NCUuniqueid[$vle_count]' and lead_id='$NCUleadid[$vle_count]' and call_date='$NCUcalldate[$vle_count]';"; $NCUcalltype[$vle_count] = 'IN'; } else { - $stmtA = "SELECT campaign_id,status,user,phone_number,alt_dial FROM vicidial_log where uniqueid='$NCUuniqueid[$vle_count]' and lead_id='$NCUleadid[$vle_count]' and call_date > \"$RMSQLdate\";"; + $stmtA = "SELECT campaign_id,status,user,phone_number,alt_dial,list_id FROM vicidial_log where uniqueid='$NCUuniqueid[$vle_count]' and lead_id='$NCUleadid[$vle_count]' and call_date > \"$RMSQLdate\";"; $NCUcalltype[$vle_count] = 'OUT'; } $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; @@ -2885,6 +2915,7 @@ while($one_day_interval > 0) $NCUuser[$vle_count] = $aryA[2]; $NCUphone[$vle_count] = $aryA[3]; $NCUaltdial[$vle_count] = $aryA[4]; + $NCUlist[$vle_count] = $aryA[5]; $sthA->finish(); if ($NCUcampaigns =~ /\|$NCUcampaign[$vle_count]\|/i) @@ -2924,6 +2955,7 @@ while($one_day_interval > 0) $launch .= " --uniqueid=" . $NCUuniqueid[$vle_count]; $launch .= " --alt_dial=" . $NCUaltdial[$vle_count]; $launch .= " --call_id=" . $NCUcallerid[$vle_count]; + $launch .= " --list_id=" . $NCUlist[$vle_count]; $launch .= " --function=NA_CALL_URL"; system($launch . ' &'); diff --git a/agc_2-X/trunk/bin/AST_VDremote_agents.pl b/agc_2-X/trunk/bin/AST_VDremote_agents.pl index 8dd69f34..e6cf6442 100644 --- a/agc_2-X/trunk/bin/AST_VDremote_agents.pl +++ b/agc_2-X/trunk/bin/AST_VDremote_agents.pl @@ -506,6 +506,7 @@ while($one_day_interval > 0) $launch .= " --uniqueid=" . $QHuniqueid[$w]; $launch .= " --alt_dial=" . $QHalt_dial[$w]; $launch .= " --call_id=" . $QHcall_id[$w]; + $launch .= " --list_id=0"; $launch .= " --function=REMOTE_AGENT_START_CALL_URL"; system($launch . ' &'); diff --git a/agc_2-X/trunk/bin/AST_send_URL.pl b/agc_2-X/trunk/bin/AST_send_URL.pl index 1407dbee..f2e27af1 100644 --- a/agc_2-X/trunk/bin/AST_send_URL.pl +++ b/agc_2-X/trunk/bin/AST_send_URL.pl @@ -1,6 +1,6 @@ #!/usr/bin/perl # -# AST_send_URL.pl version 2.6 +# AST_send_URL.pl version 2.10 # # DESCRIPTION: # This script is spawned for remote agents when the Start Call URL is set in the @@ -8,7 +8,7 @@ # This script is also used for the Add-Lead-URL feature in In-groups and for # QM socket-send. # -# Copyright (C) 2013 Matt Florell LICENSE: AGPLv2 +# Copyright (C) 2014 Matt Florell LICENSE: AGPLv2 # # CHANGES # 100622-0929 - First Build @@ -16,6 +16,7 @@ # 110731-0127 - Added call_id variable and logging # 121120-0925 - Added QM socket-send functionality # 130402-2307 - Added user_group variable +# 141211-1742 - Added list override for no-agent url # $|++; @@ -53,6 +54,7 @@ if (scalar @ARGV) { 'uniqueid=s' => \$uniqueid, 'alt_dial=s' => \$alt_dial, 'call_id=s' => \$call_id, + 'list_id:s' => \$list_id, 'function=s' => \$function, 'debug!' => \$DB, 'debugX!' => \$DBX, @@ -73,6 +75,7 @@ if (scalar @ARGV) { print " uniqueid: $uniqueid\n" if ($uniqueid); print " alt_dial: $alt_dial\n" if ($alt_dial); print " call_id: $call_id\n" if ($call_id); + print " list_id: $list_id\n" if ($list_id); print " function: $function\n" if ($function); print " compat_url: $compat_url\n" if ($compat_url); print "\n"; @@ -91,6 +94,7 @@ if (scalar @ARGV) { print " [--uniqueid] = uniqueid of the call\n"; print " [--alt_dial] = label of the phone number dialed\n"; print " [--call_id] = call_id or caller_code of the call\n"; + print " [--list_id] = list_id of the lead on the call\n"; print " [--compat_url] = full compatible URL to send\n"; print " [--function] = which function is to be run, default is REMOTE_AGENT_START_CALL_URL\n"; print " *REMOTE_AGENT_START_CALL_URL - performs a Start Call URL get for Remote Agent Calls\n"; @@ -193,6 +197,23 @@ if (length($lead_id) > 0) } $sthA->finish(); + if ( ($function =~ /NA_CALL_URL/) && (length($list_id) > 1) ) + { + $stmtH = "SELECT na_call_url FROM vicidial_lists where list_id='$list_id';"; + $sthA = $dbhA->prepare($stmtH) or die "preparing: ",$dbhA->errstr; + $sthA->execute or die "executing: $stmtH ", $dbhA->errstr; + $list_nacu_url_ct=$sthA->rows; + if ($list_nacu_url_ct > 0) + { + @aryA = $sthA->fetchrow_array; + if (length($aryA[0])>3) + { + $na_call_url = $aryA[0]; + } + } + $sthA->finish(); + } + $VAR_lead_id = $lead_id; $VAR_user = $user; $VAR_phone_number = $phone_number; @@ -203,7 +224,7 @@ if (length($lead_id) > 0) $VAR_group = $campaign; $VAR_alt_dial = $alt_dial; $VAR_call_id = $call_id; - $VAR_list_id = ''; + $VAR_list_id = $list_id; $VAR_phone_code = ''; $VAR_vendor_lead_code = ''; $VAR_did_id = ''; diff --git a/agc_2-X/trunk/bin/FastAGI_log.pl b/agc_2-X/trunk/bin/FastAGI_log.pl index 3ad15897..83ac48e4 100644 --- a/agc_2-X/trunk/bin/FastAGI_log.pl +++ b/agc_2-X/trunk/bin/FastAGI_log.pl @@ -1237,6 +1237,7 @@ sub process_request $launch .= " --campaign=" . $VD_campaign_id; $launch .= " --uniqueid=" . $uniqueid; $launch .= " --call_id=" . $VD_callerid; + $launch .= " --list_id=" . $list_id; $launch .= " --alt_dial=UNKNOWN"; $launch .= " --function=QM_SOCKET_SEND"; $launch .= " --compat_url=" . $compat_url; diff --git a/agc_2-X/trunk/extras/MySQL_AST_CREATE_tables.sql b/agc_2-X/trunk/extras/MySQL_AST_CREATE_tables.sql index 821f185a..54027cca 100644 --- a/agc_2-X/trunk/extras/MySQL_AST_CREATE_tables.sql +++ b/agc_2-X/trunk/extras/MySQL_AST_CREATE_tables.sql @@ -916,7 +916,8 @@ comments_dispo_screen ENUM('DISABLED','ENABLED','REPLACE_CALL_NOTES') default 'D comments_callback_screen ENUM('DISABLED','ENABLED','REPLACE_CB_NOTES') default 'DISABLED', qc_comment_history ENUM('CLICK','AUTO_OPEN','CLICK_ALLOW_MINIMIZE','AUTO_OPEN_ALLOW_MINIMIZE') default 'CLICK', show_previous_callback ENUM('DISABLED','ENABLED') default 'ENABLED', -clear_script ENUM('DISABLED','ENABLED') default 'DISABLED' +clear_script ENUM('DISABLED','ENABLED') default 'DISABLED', +cpd_unknown_action ENUM('DISABLED','DISPO','MESSAGE','CALLMENU','INGROUP') default 'DISABLED' ) ENGINE=MyISAM; CREATE TABLE vicidial_lists ( @@ -941,7 +942,8 @@ web_form_address TEXT, web_form_address_two TEXT, time_zone_setting ENUM('COUNTRY_AND_AREA_CODE','POSTAL_CODE','NANPA_PREFIX','OWNER_TIME_ZONE_CODE') default 'COUNTRY_AND_AREA_CODE', inventory_report ENUM('Y','N') default 'Y', -expiration_date DATE default '2099-12-31' +expiration_date DATE default '2099-12-31', +na_call_url TEXT ) ENGINE=MyISAM; CREATE TABLE vicidial_statuses ( @@ -3086,6 +3088,7 @@ phrase_text VARCHAR(10000) default '', php_filename VARCHAR(255) NOT NULL, php_directory VARCHAR(255) default '', source VARCHAR(20) default '', +insert_date DATETIME, index (phrase_text) ) ENGINE=MyISAM CHARACTER SET utf8 COLLATE utf8_unicode_ci; @@ -3352,4 +3355,4 @@ UPDATE vicidial_configuration set value='1766' where name='qc_database_version'; UPDATE system_settings set vdc_agent_api_active='1'; -UPDATE system_settings SET db_schema_version='1394',db_schema_update_date=NOW(),reload_timestamp=NOW(); +UPDATE system_settings SET db_schema_version='1395',db_schema_update_date=NOW(),reload_timestamp=NOW(); diff --git a/agc_2-X/trunk/extras/upgrade_2.10.sql b/agc_2-X/trunk/extras/upgrade_2.10.sql index b0278ff4..84d1925f 100644 --- a/agc_2-X/trunk/extras/upgrade_2.10.sql +++ b/agc_2-X/trunk/extras/upgrade_2.10.sql @@ -134,3 +134,11 @@ index (english_text) ) ENGINE=MyISAM CHARACTER SET utf8 COLLATE utf8_unicode_ci; UPDATE system_settings SET db_schema_version='1394',db_schema_update_date=NOW() where db_schema_version < 1394; + +ALTER TABLE vicidial_campaigns ADD cpd_unknown_action ENUM('DISABLED','DISPO','MESSAGE','CALLMENU','INGROUP') default 'DISABLED'; + +ALTER TABLE vicidial_lists ADD na_call_url TEXT; + +ALTER TABLE www_phrases ADD insert_date DATETIME; + +UPDATE system_settings SET db_schema_version='1395',db_schema_update_date=NOW() where db_schema_version < 1395; diff --git a/agc_2-X/trunk/www/vicidial/admin.php b/agc_2-X/trunk/www/vicidial/admin.php index d57ca6bd..5013f680 100644 --- a/agc_2-X/trunk/www/vicidial/admin.php +++ b/agc_2-X/trunk/www/vicidial/admin.php @@ -1882,6 +1882,8 @@ if (isset($_GET["modify_languages"])) {$modify_languages=$_GET["modify_languag elseif (isset($_POST["modify_languages"])) {$modify_languages=$_POST["modify_languages"];} if (isset($_GET["enable_languages"])) {$enable_languages=$_GET["enable_languages"];} elseif (isset($_POST["enable_languages"])) {$enable_languages=$_POST["enable_languages"];} +if (isset($_GET["cpd_unknown_action"])) {$cpd_unknown_action=$_GET["cpd_unknown_action"];} + elseif (isset($_POST["cpd_unknown_action"])) {$cpd_unknown_action=$_POST["cpd_unknown_action"];} if (isset($script_id)) {$script_id= strtoupper($script_id);} @@ -2527,6 +2529,7 @@ if ($non_latin < 1) $vtiger_create_lead_record = preg_replace('/[^-_0-9a-zA-Z]/','',$vtiger_create_lead_record); $vtiger_screen_login = preg_replace('/[^-_0-9a-zA-Z]/','',$vtiger_screen_login); $cpd_amd_action = preg_replace('/[^-_0-9a-zA-Z]/','',$cpd_amd_action); + $cpd_unknown_action = preg_replace('/[^-_0-9a-zA-Z]/','',$cpd_unknown_action); $template_id = preg_replace('/[^-_0-9a-zA-Z]/','',$template_id); $carrier_id = preg_replace('/[^-_0-9a-zA-Z]/','',$carrier_id); $source_carrier = preg_replace('/[^-_0-9a-zA-Z]/','',$source_carrier); @@ -3397,12 +3400,13 @@ else # 141124-2352 - Allow spaces in user custom fields, issue #465 # 141128-0758 - Fixed carrier-related seccurity issue in carrier listings # 141204-0559 - Fixed Contacts alt-db issue, Added user modify_languages user option and enable_languages system option +# 141211-1639 - Added cpd_unknown_action campaign option and na_call_url lists option # # make sure you have added a user to the vicidial_users MySQL table with at least user_level 9 to access this page the first time -$admin_version = '2.10-459a'; -$build = '141204-0559'; +$admin_version = '2.10-460a'; +$build = '141211-1639'; $STARTtime = date("U"); $SQLdate = date("Y-m-d H:i:s"); @@ -8255,7 +8259,7 @@ if ($ADD==20) $rslt=mysql_to_mysqli($stmt, $link); } - $stmt="INSERT INTO vicidial_campaigns (campaign_name,campaign_id,active,dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,park_ext,park_file_name,web_form_address,allow_closers,hopper_level,auto_dial_level,next_agent_call,local_call_time,voicemail_ext,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,amd_send_to_vmx,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,lead_filter_id,drop_call_seconds,drop_action,safe_harbor_exten,display_dialable_count,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,adaptive_latest_server_time,adaptive_intensity,adaptive_dl_diff_target,concurrent_transfers,auto_alt_dial,auto_alt_dial_statuses,agent_pause_codes_active,campaign_description,campaign_changedate,campaign_stats_refresh,campaign_logindate,dial_statuses,disable_alter_custdata,no_hopper_leads_logins,list_order_mix,campaign_allow_inbound,manual_dial_list_id,default_xfer_group,queue_priority,drop_inbound_group,qc_enabled,qc_statuses,qc_lists,qc_web_form_address,qc_script,survey_first_audio_file,survey_dtmf_digits,survey_ni_digit,survey_opt_in_audio_file,survey_ni_audio_file,survey_method,survey_no_response_action,survey_ni_status,survey_response_digit_map,survey_xfer_exten,survey_camp_record_dir,disable_alter_custphone,display_queue_count,qc_get_record_launch,qc_show_recording,qc_shift_id,manual_dial_filter,agent_clipboard_copy,agent_extended_alt_dial,use_campaign_dnc,three_way_call_cid,three_way_dial_prefix,web_form_target,vtiger_search_category,vtiger_create_call_record,vtiger_create_lead_record,vtiger_screen_login,cpd_amd_action,agent_allow_group_alias,default_group_alias,vtiger_search_dead,vtiger_status_call,survey_third_digit,survey_fourth_digit,survey_third_audio_file,survey_fourth_audio_file,survey_third_status,survey_fourth_status,survey_third_exten,survey_fourth_exten,drop_lockout_time,quick_transfer_button,prepopulate_transfer_preset,drop_rate_group,view_calls_in_queue,view_calls_in_queue_launch,grab_calls_in_queue,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,waitforsilence_options,agent_select_territories,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,queuemetrics_callstatus_override,extension_appended_cidname,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,inbound_queue_no_dial,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,ivr_park_call_agi,manual_preview_dial,realtime_agent_time_stats,use_auto_hopper,auto_hopper_multi,auto_trim_hopper,api_manual_dial,manual_dial_call_time_check,display_leads_count,lead_order_randomize,lead_order_secondary,per_call_notes,my_callback_option,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_resume_precall,auto_pause_precall_code,manual_dial_cid,post_phone_time_diff_alert,custom_3way_button_transfer,available_only_tally_threshold,available_only_tally_threshold_agents,dial_level_threshold,dial_level_threshold_agents,safe_harbor_audio,safe_harbor_menu_id,survey_menu_id,callback_days_limit,dl_diff_target_method,disable_dispo_screen,disable_dispo_status,screen_labels,status_display_fields,na_call_url,survey_recording,pllb_grouping,pllb_grouping_limit,call_count_limit,call_count_target,callback_hours_block,callback_list_calltime,user_group,hopper_vlc_dup_check,safe_harbor_audio_field,pause_after_next_call,owner_populate,use_other_campaign_dnc,allow_emails,amd_inbound_group,amd_callmenu,survey_wait_sec,manual_dial_lead_id,dead_max,dispo_max,pause_max,dead_max_dispo,dispo_max_dispo,max_inbound_calls,manual_dial_search_checkbox,hide_call_log_info,timer_alt_seconds,wrapup_bypass,wrapup_after_hotkey,callback_active_limit,callback_active_limit_override,comments_all_tabs,comments_dispo_screen,comments_callback_screen,qc_comment_history,show_previous_callback,clear_script) SELECT \"$campaign_name\",\"$campaign_id\",\"N\",dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,park_ext,park_file_name,web_form_address,allow_closers,hopper_level,auto_dial_level,next_agent_call,local_call_time,voicemail_ext,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,amd_send_to_vmx,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,lead_filter_id,drop_call_seconds,drop_action,safe_harbor_exten,display_dialable_count,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,adaptive_latest_server_time,adaptive_intensity,adaptive_dl_diff_target,concurrent_transfers,auto_alt_dial,auto_alt_dial_statuses,agent_pause_codes_active,campaign_description,campaign_changedate,campaign_stats_refresh,campaign_logindate,dial_statuses,disable_alter_custdata,no_hopper_leads_logins,\"DISABLED\",campaign_allow_inbound,manual_dial_list_id,default_xfer_group,queue_priority,drop_inbound_group,qc_enabled,qc_statuses,qc_lists,qc_web_form_address,qc_script,survey_first_audio_file,survey_dtmf_digits,survey_ni_digit,survey_opt_in_audio_file,survey_ni_audio_file,survey_method,survey_no_response_action,survey_ni_status,survey_response_digit_map,survey_xfer_exten,survey_camp_record_dir,disable_alter_custphone,display_queue_count,qc_get_record_launch,qc_show_recording,qc_shift_id,manual_dial_filter,agent_clipboard_copy,agent_extended_alt_dial,use_campaign_dnc,three_way_call_cid,three_way_dial_prefix,web_form_target,vtiger_search_category,vtiger_create_call_record,vtiger_create_lead_record,vtiger_screen_login,cpd_amd_action,agent_allow_group_alias,default_group_alias,vtiger_search_dead,vtiger_status_call,survey_third_digit,survey_fourth_digit,survey_third_audio_file,survey_fourth_audio_file,survey_third_status,survey_fourth_status,survey_third_exten,survey_fourth_exten,drop_lockout_time,quick_transfer_button,prepopulate_transfer_preset,drop_rate_group,view_calls_in_queue,view_calls_in_queue_launch,grab_calls_in_queue,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,waitforsilence_options,agent_select_territories,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,queuemetrics_callstatus_override,extension_appended_cidname,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,inbound_queue_no_dial,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,ivr_park_call_agi,manual_preview_dial,realtime_agent_time_stats,use_auto_hopper,auto_hopper_multi,auto_trim_hopper,api_manual_dial,manual_dial_call_time_check,display_leads_count,lead_order_randomize,lead_order_secondary,per_call_notes,my_callback_option,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_resume_precall,auto_pause_precall_code,manual_dial_cid,post_phone_time_diff_alert,custom_3way_button_transfer,available_only_tally_threshold,available_only_tally_threshold_agents,dial_level_threshold,dial_level_threshold_agents,safe_harbor_audio,safe_harbor_menu_id,survey_menu_id,callback_days_limit,dl_diff_target_method,disable_dispo_screen,disable_dispo_status,screen_labels,status_display_fields,na_call_url,survey_recording,pllb_grouping,pllb_grouping_limit,call_count_limit,call_count_target,callback_hours_block,callback_list_calltime,user_group,hopper_vlc_dup_check,safe_harbor_audio_field,pause_after_next_call,owner_populate,use_other_campaign_dnc,allow_emails,amd_inbound_group,amd_callmenu,survey_wait_sec,manual_dial_lead_id,dead_max,dispo_max,pause_max,dead_max_dispo,dispo_max_dispo,max_inbound_calls,manual_dial_search_checkbox,hide_call_log_info,timer_alt_seconds,wrapup_bypass,wrapup_after_hotkey,callback_active_limit,callback_active_limit_override,comments_all_tabs,comments_dispo_screen,comments_callback_screen,qc_comment_history,show_previous_callback,clear_script from vicidial_campaigns where campaign_id='$source_campaign_id';"; + $stmt="INSERT INTO vicidial_campaigns (campaign_name,campaign_id,active,dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,park_ext,park_file_name,web_form_address,allow_closers,hopper_level,auto_dial_level,next_agent_call,local_call_time,voicemail_ext,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,amd_send_to_vmx,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,lead_filter_id,drop_call_seconds,drop_action,safe_harbor_exten,display_dialable_count,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,adaptive_latest_server_time,adaptive_intensity,adaptive_dl_diff_target,concurrent_transfers,auto_alt_dial,auto_alt_dial_statuses,agent_pause_codes_active,campaign_description,campaign_changedate,campaign_stats_refresh,campaign_logindate,dial_statuses,disable_alter_custdata,no_hopper_leads_logins,list_order_mix,campaign_allow_inbound,manual_dial_list_id,default_xfer_group,queue_priority,drop_inbound_group,qc_enabled,qc_statuses,qc_lists,qc_web_form_address,qc_script,survey_first_audio_file,survey_dtmf_digits,survey_ni_digit,survey_opt_in_audio_file,survey_ni_audio_file,survey_method,survey_no_response_action,survey_ni_status,survey_response_digit_map,survey_xfer_exten,survey_camp_record_dir,disable_alter_custphone,display_queue_count,qc_get_record_launch,qc_show_recording,qc_shift_id,manual_dial_filter,agent_clipboard_copy,agent_extended_alt_dial,use_campaign_dnc,three_way_call_cid,three_way_dial_prefix,web_form_target,vtiger_search_category,vtiger_create_call_record,vtiger_create_lead_record,vtiger_screen_login,cpd_amd_action,agent_allow_group_alias,default_group_alias,vtiger_search_dead,vtiger_status_call,survey_third_digit,survey_fourth_digit,survey_third_audio_file,survey_fourth_audio_file,survey_third_status,survey_fourth_status,survey_third_exten,survey_fourth_exten,drop_lockout_time,quick_transfer_button,prepopulate_transfer_preset,drop_rate_group,view_calls_in_queue,view_calls_in_queue_launch,grab_calls_in_queue,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,waitforsilence_options,agent_select_territories,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,queuemetrics_callstatus_override,extension_appended_cidname,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,inbound_queue_no_dial,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,ivr_park_call_agi,manual_preview_dial,realtime_agent_time_stats,use_auto_hopper,auto_hopper_multi,auto_trim_hopper,api_manual_dial,manual_dial_call_time_check,display_leads_count,lead_order_randomize,lead_order_secondary,per_call_notes,my_callback_option,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_resume_precall,auto_pause_precall_code,manual_dial_cid,post_phone_time_diff_alert,custom_3way_button_transfer,available_only_tally_threshold,available_only_tally_threshold_agents,dial_level_threshold,dial_level_threshold_agents,safe_harbor_audio,safe_harbor_menu_id,survey_menu_id,callback_days_limit,dl_diff_target_method,disable_dispo_screen,disable_dispo_status,screen_labels,status_display_fields,na_call_url,survey_recording,pllb_grouping,pllb_grouping_limit,call_count_limit,call_count_target,callback_hours_block,callback_list_calltime,user_group,hopper_vlc_dup_check,safe_harbor_audio_field,pause_after_next_call,owner_populate,use_other_campaign_dnc,allow_emails,amd_inbound_group,amd_callmenu,survey_wait_sec,manual_dial_lead_id,dead_max,dispo_max,pause_max,dead_max_dispo,dispo_max_dispo,max_inbound_calls,manual_dial_search_checkbox,hide_call_log_info,timer_alt_seconds,wrapup_bypass,wrapup_after_hotkey,callback_active_limit,callback_active_limit_override,comments_all_tabs,comments_dispo_screen,comments_callback_screen,qc_comment_history,show_previous_callback,clear_script,cpd_unknown_action) SELECT \"$campaign_name\",\"$campaign_id\",\"N\",dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,park_ext,park_file_name,web_form_address,allow_closers,hopper_level,auto_dial_level,next_agent_call,local_call_time,voicemail_ext,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,amd_send_to_vmx,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,lead_filter_id,drop_call_seconds,drop_action,safe_harbor_exten,display_dialable_count,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,adaptive_latest_server_time,adaptive_intensity,adaptive_dl_diff_target,concurrent_transfers,auto_alt_dial,auto_alt_dial_statuses,agent_pause_codes_active,campaign_description,campaign_changedate,campaign_stats_refresh,campaign_logindate,dial_statuses,disable_alter_custdata,no_hopper_leads_logins,\"DISABLED\",campaign_allow_inbound,manual_dial_list_id,default_xfer_group,queue_priority,drop_inbound_group,qc_enabled,qc_statuses,qc_lists,qc_web_form_address,qc_script,survey_first_audio_file,survey_dtmf_digits,survey_ni_digit,survey_opt_in_audio_file,survey_ni_audio_file,survey_method,survey_no_response_action,survey_ni_status,survey_response_digit_map,survey_xfer_exten,survey_camp_record_dir,disable_alter_custphone,display_queue_count,qc_get_record_launch,qc_show_recording,qc_shift_id,manual_dial_filter,agent_clipboard_copy,agent_extended_alt_dial,use_campaign_dnc,three_way_call_cid,three_way_dial_prefix,web_form_target,vtiger_search_category,vtiger_create_call_record,vtiger_create_lead_record,vtiger_screen_login,cpd_amd_action,agent_allow_group_alias,default_group_alias,vtiger_search_dead,vtiger_status_call,survey_third_digit,survey_fourth_digit,survey_third_audio_file,survey_fourth_audio_file,survey_third_status,survey_fourth_status,survey_third_exten,survey_fourth_exten,drop_lockout_time,quick_transfer_button,prepopulate_transfer_preset,drop_rate_group,view_calls_in_queue,view_calls_in_queue_launch,grab_calls_in_queue,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,waitforsilence_options,agent_select_territories,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,queuemetrics_callstatus_override,extension_appended_cidname,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,inbound_queue_no_dial,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,ivr_park_call_agi,manual_preview_dial,realtime_agent_time_stats,use_auto_hopper,auto_hopper_multi,auto_trim_hopper,api_manual_dial,manual_dial_call_time_check,display_leads_count,lead_order_randomize,lead_order_secondary,per_call_notes,my_callback_option,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_resume_precall,auto_pause_precall_code,manual_dial_cid,post_phone_time_diff_alert,custom_3way_button_transfer,available_only_tally_threshold,available_only_tally_threshold_agents,dial_level_threshold,dial_level_threshold_agents,safe_harbor_audio,safe_harbor_menu_id,survey_menu_id,callback_days_limit,dl_diff_target_method,disable_dispo_screen,disable_dispo_status,screen_labels,status_display_fields,na_call_url,survey_recording,pllb_grouping,pllb_grouping_limit,call_count_limit,call_count_target,callback_hours_block,callback_list_calltime,user_group,hopper_vlc_dup_check,safe_harbor_audio_field,pause_after_next_call,owner_populate,use_other_campaign_dnc,allow_emails,amd_inbound_group,amd_callmenu,survey_wait_sec,manual_dial_lead_id,dead_max,dispo_max,pause_max,dead_max_dispo,dispo_max_dispo,max_inbound_calls,manual_dial_search_checkbox,hide_call_log_info,timer_alt_seconds,wrapup_bypass,wrapup_after_hotkey,callback_active_limit,callback_active_limit_override,comments_all_tabs,comments_dispo_screen,comments_callback_screen,qc_comment_history,show_previous_callback,clear_script,cpd_unknown_action from vicidial_campaigns where campaign_id='$source_campaign_id';"; $rslt=mysql_to_mysqli($stmt, $link); $stmtA="INSERT INTO vicidial_campaign_stats (campaign_id) values('$campaign_id');"; @@ -11939,6 +11943,7 @@ if ($ADD==41) $survey_xfer_exten = '8300'; $voicemail_ext = ''; $cpd_amd_action = 'DISABLED'; + $cpd_unknown_action = 'DISABLED'; $drop_lockout_time = '0'; $call_count_limit = '0'; $call_count_target = '0'; @@ -12172,7 +12177,7 @@ if ($ADD==41) if ( ($pause_max > 9) and ($pause_max <= $dial_timeout) ) {$pause_max = ($dial_timeout + 10);} - $stmtA="UPDATE vicidial_campaigns set campaign_name='$campaign_name',active='$active',dial_status_a='$dial_status_a',dial_status_b='$dial_status_b',dial_status_c='$dial_status_c',dial_status_d='$dial_status_d',dial_status_e='$dial_status_e',lead_order='$lead_order',allow_closers='$allow_closers',hopper_level='$hopper_level', auto_trim_hopper='$auto_trim_hopper', use_auto_hopper='$use_auto_hopper', auto_hopper_multi='$auto_hopper_multi', $adlSQL next_agent_call='$next_agent_call', local_call_time='$local_call_time', voicemail_ext='$voicemail_ext', dial_timeout='$dial_timeout', dial_prefix='$dial_prefix', campaign_cid='$campaign_cid', campaign_vdad_exten='$campaign_vdad_exten', web_form_address='" . mysqli_real_escape_string($link, $web_form_address) . "', park_ext='$park_ext', park_file_name='$park_file_name', campaign_rec_exten='$campaign_rec_exten', campaign_recording='$campaign_recording', campaign_rec_filename='$campaign_rec_filename', campaign_script='$script_id', get_call_launch='$get_call_launch', am_message_exten='$am_message_exten', amd_send_to_vmx='$amd_send_to_vmx', xferconf_a_dtmf='$xferconf_a_dtmf',xferconf_a_number='$xferconf_a_number',xferconf_b_dtmf='$xferconf_b_dtmf',xferconf_b_number='$xferconf_b_number',lead_filter_id='$lead_filter_id',alt_number_dialing='$alt_number_dialing',scheduled_callbacks='$scheduled_callbacks',drop_action='$drop_action',drop_call_seconds='$drop_call_seconds',safe_harbor_exten='$safe_harbor_exten',wrapup_seconds='$wrapup_seconds',wrapup_message='$wrapup_message',closer_campaigns=$closer_campaignsSQL,use_internal_dnc='$use_internal_dnc',allcalls_delay='$allcalls_delay',omit_phone_code='$omit_phone_code',dial_method='$dial_method',available_only_ratio_tally='$available_only_ratio_tally',adaptive_dropped_percentage='$adaptive_dropped_percentage',adaptive_maximum_level='$adaptive_maximum_level',adaptive_latest_server_time='$adaptive_latest_server_time',adaptive_intensity='$adaptive_intensity',adaptive_dl_diff_target='$adaptive_dl_diff_target',concurrent_transfers='$concurrent_transfers',auto_alt_dial='$auto_alt_dial',agent_pause_codes_active='$agent_pause_codes_active',campaign_description='$campaign_description',campaign_changedate='$SQLdate',campaign_stats_refresh='$campaign_stats_refresh',disable_alter_custdata='$disable_alter_custdata',no_hopper_leads_logins='$no_hopper_leads_logins',list_order_mix='$list_order_mix',campaign_allow_inbound='$campaign_allow_inbound',manual_dial_list_id='$manual_dial_list_id',default_xfer_group='$default_xfer_group',xfer_groups='$XFERgroups_value',queue_priority='$queue_priority',drop_inbound_group='$drop_inbound_group',disable_alter_custphone='$disable_alter_custphone',display_queue_count='$display_queue_count',manual_dial_filter='$manual_dial_filter',agent_clipboard_copy='$agent_clipboard_copy',agent_extended_alt_dial='$agent_extended_alt_dial',use_campaign_dnc='$use_campaign_dnc',three_way_call_cid='$three_way_call_cid',three_way_dial_prefix='$three_way_dial_prefix',web_form_target='$web_form_target',vtiger_search_category='$vtiger_search_category',vtiger_create_call_record='$vtiger_create_call_record',vtiger_create_lead_record='$vtiger_create_lead_record',vtiger_screen_login='$vtiger_screen_login',cpd_amd_action='$cpd_amd_action',agent_allow_group_alias='$agent_allow_group_alias',default_group_alias='$default_group_alias',vtiger_search_dead='$vtiger_search_dead',vtiger_status_call='$vtiger_status_call',drop_lockout_time='$drop_lockout_time',quick_transfer_button='$quick_transfer_button',prepopulate_transfer_preset='$prepopulate_transfer_preset',drop_rate_group='$drop_rate_group',view_calls_in_queue='$view_calls_in_queue',view_calls_in_queue_launch='$view_calls_in_queue_launch',grab_calls_in_queue='$grab_calls_in_queue',call_requeue_button='$call_requeue_button',pause_after_each_call='$pause_after_each_call',no_hopper_dialing='$no_hopper_dialing',agent_dial_owner_only='$agent_dial_owner_only',agent_display_dialable_leads='$agent_display_dialable_leads',web_form_address_two='" . mysqli_real_escape_string($link, $web_form_address_two) . "',waitforsilence_options='$waitforsilence_options',agent_select_territories='$agent_select_territories',crm_popup_login='$crm_popup_login',crm_login_address='" . mysqli_real_escape_string($link, $crm_login_address) . "',timer_action='$timer_action',timer_action_message='$timer_action_message',timer_action_seconds='$timer_action_seconds',start_call_url='" . mysqli_real_escape_string($link, $start_call_url) . "',dispo_call_url='" . mysqli_real_escape_string($link, $dispo_call_url) . "',xferconf_c_number='$xferconf_c_number',xferconf_d_number='$xferconf_d_number',xferconf_e_number='$xferconf_e_number',use_custom_cid='$use_custom_cid',scheduled_callbacks_alert='$scheduled_callbacks_alert',queuemetrics_callstatus_override='$queuemetrics_callstatus',extension_appended_cidname='$extension_appended_cidname',scheduled_callbacks_count='$scheduled_callbacks_count',manual_dial_override='$manual_dial_override',blind_monitor_warning='$blind_monitor_warning',blind_monitor_message='" . mysqli_real_escape_string($link, $blind_monitor_message) . "',blind_monitor_filename='$blind_monitor_filename',inbound_queue_no_dial='$inbound_queue_no_dial',timer_action_destination='$timer_action_destination',enable_xfer_presets='$enable_xfer_presets',hide_xfer_number_to_dial='$hide_xfer_number_to_dial',manual_dial_prefix='$manual_dial_prefix',customer_3way_hangup_logging='$customer_3way_hangup_logging',customer_3way_hangup_seconds='$customer_3way_hangup_seconds',customer_3way_hangup_action='$customer_3way_hangup_action',ivr_park_call='$ivr_park_call',ivr_park_call_agi='$ivr_park_call_agi',manual_preview_dial='$manual_preview_dial',realtime_agent_time_stats='$realtime_agent_time_stats',api_manual_dial='$api_manual_dial',manual_dial_call_time_check='$manual_dial_call_time_check',lead_order_randomize='$lead_order_randomize',lead_order_secondary='$lead_order_secondary',per_call_notes='$per_call_notes',my_callback_option='$my_callback_option',agent_lead_search='$agent_lead_search',agent_lead_search_method='$agent_lead_search_method',queuemetrics_phone_environment='$queuemetrics_phone_environment',auto_pause_precall='$auto_pause_precall',auto_resume_precall='$auto_resume_precall',auto_pause_precall_code='$auto_pause_precall_code',manual_dial_cid='$manual_dial_cid',post_phone_time_diff_alert='$post_phone_time_diff_alert',custom_3way_button_transfer='$custom_3way_button_transfer',available_only_tally_threshold='$available_only_tally_threshold',available_only_tally_threshold_agents='$available_only_tally_threshold_agents',dial_level_threshold='$dial_level_threshold',dial_level_threshold_agents='$dial_level_threshold_agents',safe_harbor_audio='$safe_harbor_audio',safe_harbor_menu_id='$safe_harbor_menu_id',callback_days_limit='$callback_days_limit',dl_diff_target_method='$dl_diff_target_method',disable_dispo_screen='$disable_dispo_screen',disable_dispo_status='$disable_dispo_status',screen_labels='$screen_labels',status_display_fields='$status_display_fields',na_call_url='" . mysqli_real_escape_string($link, $na_call_url) . "',pllb_grouping='$pllb_grouping',pllb_grouping_limit='$pllb_grouping_limit',call_count_limit='$call_count_limit',call_count_target='$call_count_target',callback_hours_block='$callback_hours_block',callback_list_calltime='$callback_list_calltime',user_group='$user_group',hopper_vlc_dup_check='$hopper_vlc_dup_check',in_group_dial='$in_group_dial',in_group_dial_select='$in_group_dial_select',safe_harbor_audio_field='$safe_harbor_audio_field',pause_after_next_call='$pause_after_next_call',owner_populate='$owner_populate',use_other_campaign_dnc='$use_other_campaign_dnc',allow_emails='$allow_emails',amd_inbound_group='$amd_inbound_group',amd_callmenu='$amd_callmenu',manual_dial_lead_id='$manual_dial_lead_id',dead_max='$dead_max',dispo_max='$dispo_max',pause_max='$pause_max',dead_max_dispo='$dead_max_dispo',dispo_max_dispo='$dispo_max_dispo',max_inbound_calls='$max_inbound_calls',manual_dial_search_checkbox='$manual_dial_search_checkbox',hide_call_log_info='$hide_call_log_info',timer_alt_seconds='$timer_alt_seconds',wrapup_bypass='$wrapup_bypass',wrapup_after_hotkey='$wrapup_after_hotkey',callback_active_limit='$callback_active_limit',callback_active_limit_override='$callback_active_limit_override',comments_all_tabs='$comments_all_tabs',comments_dispo_screen='$comments_dispo_screen',comments_callback_screen='$comments_callback_screen',qc_comment_history='$qc_comment_history',show_previous_callback='$show_previous_callback',clear_script='$clear_script' where campaign_id='$campaign_id';"; + $stmtA="UPDATE vicidial_campaigns set campaign_name='$campaign_name',active='$active',dial_status_a='$dial_status_a',dial_status_b='$dial_status_b',dial_status_c='$dial_status_c',dial_status_d='$dial_status_d',dial_status_e='$dial_status_e',lead_order='$lead_order',allow_closers='$allow_closers',hopper_level='$hopper_level', auto_trim_hopper='$auto_trim_hopper', use_auto_hopper='$use_auto_hopper', auto_hopper_multi='$auto_hopper_multi', $adlSQL next_agent_call='$next_agent_call', local_call_time='$local_call_time', voicemail_ext='$voicemail_ext', dial_timeout='$dial_timeout', dial_prefix='$dial_prefix', campaign_cid='$campaign_cid', campaign_vdad_exten='$campaign_vdad_exten', web_form_address='" . mysqli_real_escape_string($link, $web_form_address) . "', park_ext='$park_ext', park_file_name='$park_file_name', campaign_rec_exten='$campaign_rec_exten', campaign_recording='$campaign_recording', campaign_rec_filename='$campaign_rec_filename', campaign_script='$script_id', get_call_launch='$get_call_launch', am_message_exten='$am_message_exten', amd_send_to_vmx='$amd_send_to_vmx', xferconf_a_dtmf='$xferconf_a_dtmf',xferconf_a_number='$xferconf_a_number',xferconf_b_dtmf='$xferconf_b_dtmf',xferconf_b_number='$xferconf_b_number',lead_filter_id='$lead_filter_id',alt_number_dialing='$alt_number_dialing',scheduled_callbacks='$scheduled_callbacks',drop_action='$drop_action',drop_call_seconds='$drop_call_seconds',safe_harbor_exten='$safe_harbor_exten',wrapup_seconds='$wrapup_seconds',wrapup_message='$wrapup_message',closer_campaigns=$closer_campaignsSQL,use_internal_dnc='$use_internal_dnc',allcalls_delay='$allcalls_delay',omit_phone_code='$omit_phone_code',dial_method='$dial_method',available_only_ratio_tally='$available_only_ratio_tally',adaptive_dropped_percentage='$adaptive_dropped_percentage',adaptive_maximum_level='$adaptive_maximum_level',adaptive_latest_server_time='$adaptive_latest_server_time',adaptive_intensity='$adaptive_intensity',adaptive_dl_diff_target='$adaptive_dl_diff_target',concurrent_transfers='$concurrent_transfers',auto_alt_dial='$auto_alt_dial',agent_pause_codes_active='$agent_pause_codes_active',campaign_description='$campaign_description',campaign_changedate='$SQLdate',campaign_stats_refresh='$campaign_stats_refresh',disable_alter_custdata='$disable_alter_custdata',no_hopper_leads_logins='$no_hopper_leads_logins',list_order_mix='$list_order_mix',campaign_allow_inbound='$campaign_allow_inbound',manual_dial_list_id='$manual_dial_list_id',default_xfer_group='$default_xfer_group',xfer_groups='$XFERgroups_value',queue_priority='$queue_priority',drop_inbound_group='$drop_inbound_group',disable_alter_custphone='$disable_alter_custphone',display_queue_count='$display_queue_count',manual_dial_filter='$manual_dial_filter',agent_clipboard_copy='$agent_clipboard_copy',agent_extended_alt_dial='$agent_extended_alt_dial',use_campaign_dnc='$use_campaign_dnc',three_way_call_cid='$three_way_call_cid',three_way_dial_prefix='$three_way_dial_prefix',web_form_target='$web_form_target',vtiger_search_category='$vtiger_search_category',vtiger_create_call_record='$vtiger_create_call_record',vtiger_create_lead_record='$vtiger_create_lead_record',vtiger_screen_login='$vtiger_screen_login',cpd_amd_action='$cpd_amd_action',agent_allow_group_alias='$agent_allow_group_alias',default_group_alias='$default_group_alias',vtiger_search_dead='$vtiger_search_dead',vtiger_status_call='$vtiger_status_call',drop_lockout_time='$drop_lockout_time',quick_transfer_button='$quick_transfer_button',prepopulate_transfer_preset='$prepopulate_transfer_preset',drop_rate_group='$drop_rate_group',view_calls_in_queue='$view_calls_in_queue',view_calls_in_queue_launch='$view_calls_in_queue_launch',grab_calls_in_queue='$grab_calls_in_queue',call_requeue_button='$call_requeue_button',pause_after_each_call='$pause_after_each_call',no_hopper_dialing='$no_hopper_dialing',agent_dial_owner_only='$agent_dial_owner_only',agent_display_dialable_leads='$agent_display_dialable_leads',web_form_address_two='" . mysqli_real_escape_string($link, $web_form_address_two) . "',waitforsilence_options='$waitforsilence_options',agent_select_territories='$agent_select_territories',crm_popup_login='$crm_popup_login',crm_login_address='" . mysqli_real_escape_string($link, $crm_login_address) . "',timer_action='$timer_action',timer_action_message='$timer_action_message',timer_action_seconds='$timer_action_seconds',start_call_url='" . mysqli_real_escape_string($link, $start_call_url) . "',dispo_call_url='" . mysqli_real_escape_string($link, $dispo_call_url) . "',xferconf_c_number='$xferconf_c_number',xferconf_d_number='$xferconf_d_number',xferconf_e_number='$xferconf_e_number',use_custom_cid='$use_custom_cid',scheduled_callbacks_alert='$scheduled_callbacks_alert',queuemetrics_callstatus_override='$queuemetrics_callstatus',extension_appended_cidname='$extension_appended_cidname',scheduled_callbacks_count='$scheduled_callbacks_count',manual_dial_override='$manual_dial_override',blind_monitor_warning='$blind_monitor_warning',blind_monitor_message='" . mysqli_real_escape_string($link, $blind_monitor_message) . "',blind_monitor_filename='$blind_monitor_filename',inbound_queue_no_dial='$inbound_queue_no_dial',timer_action_destination='$timer_action_destination',enable_xfer_presets='$enable_xfer_presets',hide_xfer_number_to_dial='$hide_xfer_number_to_dial',manual_dial_prefix='$manual_dial_prefix',customer_3way_hangup_logging='$customer_3way_hangup_logging',customer_3way_hangup_seconds='$customer_3way_hangup_seconds',customer_3way_hangup_action='$customer_3way_hangup_action',ivr_park_call='$ivr_park_call',ivr_park_call_agi='$ivr_park_call_agi',manual_preview_dial='$manual_preview_dial',realtime_agent_time_stats='$realtime_agent_time_stats',api_manual_dial='$api_manual_dial',manual_dial_call_time_check='$manual_dial_call_time_check',lead_order_randomize='$lead_order_randomize',lead_order_secondary='$lead_order_secondary',per_call_notes='$per_call_notes',my_callback_option='$my_callback_option',agent_lead_search='$agent_lead_search',agent_lead_search_method='$agent_lead_search_method',queuemetrics_phone_environment='$queuemetrics_phone_environment',auto_pause_precall='$auto_pause_precall',auto_resume_precall='$auto_resume_precall',auto_pause_precall_code='$auto_pause_precall_code',manual_dial_cid='$manual_dial_cid',post_phone_time_diff_alert='$post_phone_time_diff_alert',custom_3way_button_transfer='$custom_3way_button_transfer',available_only_tally_threshold='$available_only_tally_threshold',available_only_tally_threshold_agents='$available_only_tally_threshold_agents',dial_level_threshold='$dial_level_threshold',dial_level_threshold_agents='$dial_level_threshold_agents',safe_harbor_audio='$safe_harbor_audio',safe_harbor_menu_id='$safe_harbor_menu_id',callback_days_limit='$callback_days_limit',dl_diff_target_method='$dl_diff_target_method',disable_dispo_screen='$disable_dispo_screen',disable_dispo_status='$disable_dispo_status',screen_labels='$screen_labels',status_display_fields='$status_display_fields',na_call_url='" . mysqli_real_escape_string($link, $na_call_url) . "',pllb_grouping='$pllb_grouping',pllb_grouping_limit='$pllb_grouping_limit',call_count_limit='$call_count_limit',call_count_target='$call_count_target',callback_hours_block='$callback_hours_block',callback_list_calltime='$callback_list_calltime',user_group='$user_group',hopper_vlc_dup_check='$hopper_vlc_dup_check',in_group_dial='$in_group_dial',in_group_dial_select='$in_group_dial_select',safe_harbor_audio_field='$safe_harbor_audio_field',pause_after_next_call='$pause_after_next_call',owner_populate='$owner_populate',use_other_campaign_dnc='$use_other_campaign_dnc',allow_emails='$allow_emails',amd_inbound_group='$amd_inbound_group',amd_callmenu='$amd_callmenu',manual_dial_lead_id='$manual_dial_lead_id',dead_max='$dead_max',dispo_max='$dispo_max',pause_max='$pause_max',dead_max_dispo='$dead_max_dispo',dispo_max_dispo='$dispo_max_dispo',max_inbound_calls='$max_inbound_calls',manual_dial_search_checkbox='$manual_dial_search_checkbox',hide_call_log_info='$hide_call_log_info',timer_alt_seconds='$timer_alt_seconds',wrapup_bypass='$wrapup_bypass',wrapup_after_hotkey='$wrapup_after_hotkey',callback_active_limit='$callback_active_limit',callback_active_limit_override='$callback_active_limit_override',comments_all_tabs='$comments_all_tabs',comments_dispo_screen='$comments_dispo_screen',comments_callback_screen='$comments_callback_screen',qc_comment_history='$qc_comment_history',show_previous_callback='$show_previous_callback',clear_script='$clear_script',cpd_unknown_action='$cpd_unknown_action' where campaign_id='$campaign_id';"; $rslt=mysql_to_mysqli($stmtA, $link); if ($reset_hopper == 'Y') @@ -13013,7 +13018,7 @@ if ($ADD==411) echo "
"._QXZ("LIST MODIFIED").": $list_id\n"; - $stmt="UPDATE vicidial_lists set list_name='$list_name',campaign_id='$campaign_id',active='$active',list_description='$list_description',list_changedate='$SQLdate',reset_time='$reset_time',agent_script_override='$agent_script_override',campaign_cid_override='$campaign_cid_override',am_message_exten_override='$am_message_exten_override',drop_inbound_group_override='$drop_inbound_group_override',xferconf_a_number='$xferconf_a_number',xferconf_b_number='$xferconf_b_number',xferconf_c_number='$xferconf_c_number',xferconf_d_number='$xferconf_d_number',xferconf_e_number='$xferconf_e_number',web_form_address='" . mysqli_real_escape_string($link, $web_form_address) . "',web_form_address_two='" . mysqli_real_escape_string($link, $web_form_address_two) . "',time_zone_setting='$time_zone_setting',inventory_report='$inventory_report',expiration_date='$expiration_date' where list_id='$list_id';"; + $stmt="UPDATE vicidial_lists set list_name='$list_name',campaign_id='$campaign_id',active='$active',list_description='$list_description',list_changedate='$SQLdate',reset_time='$reset_time',agent_script_override='$agent_script_override',campaign_cid_override='$campaign_cid_override',am_message_exten_override='$am_message_exten_override',drop_inbound_group_override='$drop_inbound_group_override',xferconf_a_number='$xferconf_a_number',xferconf_b_number='$xferconf_b_number',xferconf_c_number='$xferconf_c_number',xferconf_d_number='$xferconf_d_number',xferconf_e_number='$xferconf_e_number',web_form_address='" . mysqli_real_escape_string($link, $web_form_address) . "',web_form_address_two='" . mysqli_real_escape_string($link, $web_form_address_two) . "',time_zone_setting='$time_zone_setting',inventory_report='$inventory_report',expiration_date='$expiration_date',na_call_url='" . mysqli_real_escape_string($link, $na_call_url) . "' where list_id='$list_id';"; $rslt=mysql_to_mysqli($stmt, $link); ## BEGIN QC Addition for Audited Comments @@ -18083,7 +18088,7 @@ if ($ADD==31) $enable_vtiger_integration_LU = $row[0]; $vtiger_url_LU = $row[1]; - $stmt="SELECT campaign_id,campaign_name,active,dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,park_ext,park_file_name,web_form_address,allow_closers,hopper_level,auto_dial_level,next_agent_call,local_call_time,voicemail_ext,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,amd_send_to_vmx,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,lead_filter_id,drop_call_seconds,drop_action,safe_harbor_exten,display_dialable_count,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,adaptive_latest_server_time,adaptive_intensity,adaptive_dl_diff_target,concurrent_transfers,auto_alt_dial,auto_alt_dial_statuses,agent_pause_codes_active,campaign_description,campaign_changedate,campaign_stats_refresh,campaign_logindate,dial_statuses,disable_alter_custdata,no_hopper_leads_logins,list_order_mix,campaign_allow_inbound,manual_dial_list_id,default_xfer_group,xfer_groups,queue_priority,drop_inbound_group,qc_enabled,qc_statuses,qc_lists,qc_shift_id,qc_get_record_launch,qc_show_recording,qc_web_form_address,qc_script,survey_first_audio_file,survey_dtmf_digits,survey_ni_digit,survey_opt_in_audio_file,survey_ni_audio_file,survey_method,survey_no_response_action,survey_ni_status,survey_response_digit_map,survey_xfer_exten,survey_camp_record_dir,disable_alter_custphone,display_queue_count,manual_dial_filter,agent_clipboard_copy,agent_extended_alt_dial,use_campaign_dnc,three_way_call_cid,three_way_dial_prefix,web_form_target,vtiger_search_category,vtiger_create_call_record,vtiger_create_lead_record,vtiger_screen_login,cpd_amd_action,agent_allow_group_alias,default_group_alias,vtiger_search_dead,vtiger_status_call,survey_third_digit,survey_third_audio_file,survey_third_status,survey_third_exten,survey_fourth_digit,survey_fourth_audio_file,survey_fourth_status,survey_fourth_exten,drop_lockout_time,quick_transfer_button,prepopulate_transfer_preset,drop_rate_group,view_calls_in_queue,view_calls_in_queue_launch,grab_calls_in_queue,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,waitforsilence_options,agent_select_territories,campaign_calldate,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,queuemetrics_callstatus_override,extension_appended_cidname,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,inbound_queue_no_dial,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,ivr_park_call_agi,manual_preview_dial,realtime_agent_time_stats,use_auto_hopper,auto_hopper_multi,auto_trim_hopper,api_manual_dial,manual_dial_call_time_check,display_leads_count,lead_order_randomize,lead_order_secondary,per_call_notes,my_callback_option,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_resume_precall,auto_pause_precall_code,manual_dial_cid,post_phone_time_diff_alert,custom_3way_button_transfer,available_only_tally_threshold,available_only_tally_threshold_agents,dial_level_threshold,dial_level_threshold_agents,safe_harbor_audio,safe_harbor_menu_id,survey_menu_id,callback_days_limit,dl_diff_target_method,disable_dispo_screen,disable_dispo_status,screen_labels,status_display_fields,na_call_url,survey_recording,pllb_grouping,pllb_grouping_limit,call_count_limit,call_count_target,callback_hours_block,callback_list_calltime,user_group,hopper_vlc_dup_check,in_group_dial,in_group_dial_select,safe_harbor_audio_field,pause_after_next_call,owner_populate,use_other_campaign_dnc,allow_emails,amd_inbound_group,amd_callmenu,survey_wait_sec,manual_dial_lead_id,dead_max,dispo_max,pause_max,dead_max_dispo,dispo_max_dispo,max_inbound_calls,manual_dial_search_checkbox,hide_call_log_info,timer_alt_seconds,wrapup_bypass,wrapup_after_hotkey,callback_active_limit,callback_active_limit_override,comments_all_tabs,comments_dispo_screen,comments_callback_screen,qc_comment_history,show_previous_callback,clear_script from vicidial_campaigns where campaign_id='$campaign_id' $LOGallowed_campaignsSQL;"; + $stmt="SELECT campaign_id,campaign_name,active,dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,park_ext,park_file_name,web_form_address,allow_closers,hopper_level,auto_dial_level,next_agent_call,local_call_time,voicemail_ext,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,amd_send_to_vmx,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,lead_filter_id,drop_call_seconds,drop_action,safe_harbor_exten,display_dialable_count,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,adaptive_latest_server_time,adaptive_intensity,adaptive_dl_diff_target,concurrent_transfers,auto_alt_dial,auto_alt_dial_statuses,agent_pause_codes_active,campaign_description,campaign_changedate,campaign_stats_refresh,campaign_logindate,dial_statuses,disable_alter_custdata,no_hopper_leads_logins,list_order_mix,campaign_allow_inbound,manual_dial_list_id,default_xfer_group,xfer_groups,queue_priority,drop_inbound_group,qc_enabled,qc_statuses,qc_lists,qc_shift_id,qc_get_record_launch,qc_show_recording,qc_web_form_address,qc_script,survey_first_audio_file,survey_dtmf_digits,survey_ni_digit,survey_opt_in_audio_file,survey_ni_audio_file,survey_method,survey_no_response_action,survey_ni_status,survey_response_digit_map,survey_xfer_exten,survey_camp_record_dir,disable_alter_custphone,display_queue_count,manual_dial_filter,agent_clipboard_copy,agent_extended_alt_dial,use_campaign_dnc,three_way_call_cid,three_way_dial_prefix,web_form_target,vtiger_search_category,vtiger_create_call_record,vtiger_create_lead_record,vtiger_screen_login,cpd_amd_action,agent_allow_group_alias,default_group_alias,vtiger_search_dead,vtiger_status_call,survey_third_digit,survey_third_audio_file,survey_third_status,survey_third_exten,survey_fourth_digit,survey_fourth_audio_file,survey_fourth_status,survey_fourth_exten,drop_lockout_time,quick_transfer_button,prepopulate_transfer_preset,drop_rate_group,view_calls_in_queue,view_calls_in_queue_launch,grab_calls_in_queue,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,waitforsilence_options,agent_select_territories,campaign_calldate,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,queuemetrics_callstatus_override,extension_appended_cidname,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,inbound_queue_no_dial,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,ivr_park_call_agi,manual_preview_dial,realtime_agent_time_stats,use_auto_hopper,auto_hopper_multi,auto_trim_hopper,api_manual_dial,manual_dial_call_time_check,display_leads_count,lead_order_randomize,lead_order_secondary,per_call_notes,my_callback_option,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_resume_precall,auto_pause_precall_code,manual_dial_cid,post_phone_time_diff_alert,custom_3way_button_transfer,available_only_tally_threshold,available_only_tally_threshold_agents,dial_level_threshold,dial_level_threshold_agents,safe_harbor_audio,safe_harbor_menu_id,survey_menu_id,callback_days_limit,dl_diff_target_method,disable_dispo_screen,disable_dispo_status,screen_labels,status_display_fields,na_call_url,survey_recording,pllb_grouping,pllb_grouping_limit,call_count_limit,call_count_target,callback_hours_block,callback_list_calltime,user_group,hopper_vlc_dup_check,in_group_dial,in_group_dial_select,safe_harbor_audio_field,pause_after_next_call,owner_populate,use_other_campaign_dnc,allow_emails,amd_inbound_group,amd_callmenu,survey_wait_sec,manual_dial_lead_id,dead_max,dispo_max,pause_max,dead_max_dispo,dispo_max_dispo,max_inbound_calls,manual_dial_search_checkbox,hide_call_log_info,timer_alt_seconds,wrapup_bypass,wrapup_after_hotkey,callback_active_limit,callback_active_limit_override,comments_all_tabs,comments_dispo_screen,comments_callback_screen,qc_comment_history,show_previous_callback,clear_script,cpd_unknown_action from vicidial_campaigns where campaign_id='$campaign_id' $LOGallowed_campaignsSQL;"; $rslt=mysql_to_mysqli($stmt, $link); $row=mysqli_fetch_row($rslt); $campaign_name = $row[1]; @@ -18320,6 +18325,7 @@ if ($ADD==31) $qc_comment_history = $row[232]; $show_previous_callback = $row[233]; $clear_script = $row[234]; + $cpd_unknown_action = $row[235]; if (preg_match('/DISABLED/', $list_order_mix)) {$DEFlistDISABLE = ''; $DEFstatusDISABLED=0;} @@ -19192,6 +19198,8 @@ if ($ADD==31) echo ""._QXZ("CPD AMD Action").": $NWB#campaigns-cpd_amd_action$NWE\n"; + echo ""._QXZ("CPD Unknown Action").": $NWB#campaigns-cpd_unknown_action$NWE\n"; + echo ""._QXZ("AMD Inbound Group").": $NWB#campaigns-amd_inbound_group$NWE\n"; @@ -22081,7 +22089,7 @@ if ($ADD==311) echo "\n"; } + echo "\n"; + echo "\n"; echo "\n"; diff --git a/agc_2-X/trunk/www/vicidial/help.php b/agc_2-X/trunk/www/vicidial/help.php index 30a52d5d..92f7bf7b 100644 --- a/agc_2-X/trunk/www/vicidial/help.php +++ b/agc_2-X/trunk/www/vicidial/help.php @@ -29,6 +29,7 @@ # 141124-2231 - Added clear_script # 141204-0605 - Added enable_languages # 141204-2209 - Added QXZ function output +# 141211-1647 - Added cpd_unknown_action and lists-na_call_url # require("dbconnect_mysqli.php"); @@ -921,6 +922,11 @@ if ($SSoutbound_autodial_active > 0)
- +
+ +
+ - +

@@ -1853,6 +1859,11 @@ if ($SSqc_features_active > 0)
- +
+ +
+ - +

\n"; echo ""; - $stmt="SELECT vicidial_lists.list_id,list_name,campaign_id,active,list_description,list_changedate,list_lastcalldate,reset_time,agent_script_override,campaign_cid_override,am_message_exten_override,drop_inbound_group_override,xferconf_a_number,xferconf_b_number,xferconf_c_number,xferconf_d_number,xferconf_e_number,web_form_address,web_form_address_two,time_zone_setting,inventory_report,IFNULL(audit_comments,0),expiration_date,DATE_FORMAT(expiration_date,'%Y%m%d') from vicidial_lists left outer join vicidial_lists_custom on vicidial_lists.list_id=vicidial_lists_custom.list_id where vicidial_lists.list_id='$list_id' $LOGallowed_campaignsSQL;"; + $stmt="SELECT vicidial_lists.list_id,list_name,campaign_id,active,list_description,list_changedate,list_lastcalldate,reset_time,agent_script_override,campaign_cid_override,am_message_exten_override,drop_inbound_group_override,xferconf_a_number,xferconf_b_number,xferconf_c_number,xferconf_d_number,xferconf_e_number,web_form_address,web_form_address_two,time_zone_setting,inventory_report,IFNULL(audit_comments,0),expiration_date,DATE_FORMAT(expiration_date,'%Y%m%d'),na_call_url from vicidial_lists left outer join vicidial_lists_custom on vicidial_lists.list_id=vicidial_lists_custom.list_id where vicidial_lists.list_id='$list_id' $LOGallowed_campaignsSQL;"; $rslt=mysql_to_mysqli($stmt, $link); if ($DB) {echo "$stmt\n";} $row=mysqli_fetch_row($rslt); @@ -22108,6 +22116,7 @@ if ($ADD==311) $audit_comments = $row[21]; $expiration_date = $row[22]; $expiration_dateINT = $row[23]; + $na_call_url = $row[24]; # grab names of global statuses and statuses in the selected campaign $stmt="SELECT status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed from vicidial_statuses order by status;"; @@ -22254,6 +22263,8 @@ if ($ADD==311) echo "
"._QXZ("Web Form Two").": $NWB#lists-web_form_address$NWE
"._QXZ("No Agent Call URL").": $NWB#lists-na_call_url$NWE
"._QXZ("Transfer-Conf Number 1 Override").": $NWB#lists-xferconf_a_dtmf$NWE
"._QXZ("Transfer-Conf Number 2 Override").": $NWB#lists-xferconf_a_dtmf$NWE