70 Commits
Author SHA1 Message Date
mattf 8673950621 Added option for Auto-inactive of expired lists
Fixed issue with using CALLID at beginning of recording filename
Added partial experimantal Asterisk 13 compatibility

git-svn-id: svn://192.168.202.10@2817 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-09-21 12:28:02 +00:00
mattf 54857ff2d1 Added cellphone filtering service compatibility with DNC.COM. Read the CELLPHONE_USA_TCPA_FCC_COMPLIANCE.txt doc for more information
git-svn-id: svn://192.168.202.10@2022 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-09-22 18:07:49 +00:00
mattf ddd5e6ce69 Added optional password encryption to web interfaces
Altered agi-phone_monitor script to not hangup after agent hangs up customer, requires small change to custom dialplan entries
Added new Dial Log report
Added Disable Auto Dial system setting

git-svn-id: svn://192.168.202.10@1999 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-07-11 12:33:50 +00:00
mattf ab20034617 Added admin report logging to all reports on the system, and added the "Admin Report Log Viewer" linked from the "Admin Utilities" page which allows you to see the reports that have been run on the system. This change has affected almost every report in the system. Bugs were fixed for some exporting reports that were set to use a slave read-only database.
git-svn-id: svn://192.168.202.10@1959 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-04-14 23:46:14 +00:00
mattf 205315b66c bug fixes for email functions and documentation
git-svn-id: svn://192.168.202.10@1906 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-12-23 06:42:43 +00:00
mattf 1b9a742810 Added inbound email queue to agent support
git-svn-id: svn://192.168.202.10@1905 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-12-23 04:28:32 +00:00
mattf 81f9a55e7f Fixed call notes amphersand issue #612, reported by abostick
git-svn-id: svn://192.168.202.10@1893 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 12:37:07 +00:00
mattf c5c96a5343 fixed small bugs, updated docs
git-svn-id: svn://192.168.202.10@1772 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-01-09 20:26:38 +00:00
mattf f3a4652fd5 fixed issue with ingroup agent settings
git-svn-id: svn://192.168.202.10@1540 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-10-28 00:44:48 +00:00
mattf f110dced3c Added ability to change users' in-group settings from the in-group modification screen in bulk.
Added Agent Average time stats option to the real-time screen. Must enable realtime_agent_time_stats option in campaign screen.
Added customer park time counter to the agent screen when customer is on park. Also, added logging of parked calls to park_log table
Added agents in Dispo count to real-time screen
Fixed backward compatibility issue with QM recording retrieval and live monitoring
Added new 855 toll free code to example dialplan(commented out)
Fixed missing variables in Start and Dispo call url functions

git-svn-id: svn://192.168.202.10@1539 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-10-25 01:17:14 +00:00
mattf b5640771c6 Added no_update option to the update_lead function
Fixed issue with Estimated Hold Time Optioins
Added instructions for eaccelerator PHP control app

git-svn-id: svn://192.168.202.10@1484 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-07-23 19:06:19 +00:00
mattf 6d0f35b712 doc updates for new perl modules required for 3rd gen web-based lead loader
git-svn-id: svn://192.168.202.10@1473 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-07-07 03:18:39 +00:00
mattf 915a430459 Added In-group options for setting the length of the on hold message and the hold time option press message as well as offering the option to have those two prompts be non-blocking and allow existing newer calls through to agents while the prompts are playing
git-svn-id: svn://192.168.202.10@1437 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-05-23 19:03:35 +00:00
mattf d42daae737 Various formatting fixes
Added more logging to emergency agent logout processes
changed start_asterisk_boot.pl script to launch unique astshell screen sessions

git-svn-id: svn://192.168.202.10@1275 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-12-11 01:59:57 +00:00
mattf b6ddbe90cc - Added agi-NVA_recording.agi script to allow for logging and recording of phone dialed calls
- Added MIX directory auto mixing option to CRON audio step 1
- Added outbound callerIDnumber to DROP and other AGI transfers for in-groups
- Changed called_count to increment on alt-dial calls
- Fixed variable mis-assignment in several AGI and bin scripts
- Fixed Pause code issue with QueueMetrics

git-svn-id: svn://192.168.202.10@1254 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-11-09 07:56:44 +00:00
mattf ed5cce759f Fixed extended alt dial bug in agent scripts
Changed agent screen to not delete session reservations at logout, instead ADMIN_keepalive will clear them out once a day at timeclock reset time
Changed callback purge to clear out ACTIVE callbacks older than month/week as well as LIVE

git-svn-id: svn://192.168.202.10@1202 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-08-12 05:44:35 +00:00
mattf 4be1b30449 Updated install documentation
Changed default server version to asterisk_version='1.4.21.2'

git-svn-id: svn://192.168.202.10@1171 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-06-28 22:07:02 +00:00
mattf 3d5c1cf7db Code cleanup in several bin scripts
Added new output options with audio file transfer to AST_VDsales_export.pl

git-svn-id: svn://192.168.202.10@1160 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-06-21 11:14:21 +00:00
mattf 353793c01d Added Agent Time Detail report
Added functions.php with a function to format seconds into HH:MM:SS
Fixed sidebar display bug in several scripts

git-svn-id: svn://192.168.202.10@1124 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-05-25 03:11:13 +00:00
mattf 24974a92c3 fix voicemail configuration issues
git-svn-id: svn://192.168.202.10@1094 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-04-09 16:55:36 +00:00
mattf d3409057ed many docs updates, removing of older files
git-svn-id: svn://192.168.202.10@1075 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-03-15 15:14:39 +00:00
mattf ac036f0994 Fixed bug in vdc_db_query.php for auto-dial outbound calls
Added screenlog log rolling in roll logfile script

git-svn-id: svn://192.168.202.10@1071 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-03-11 20:08:23 +00:00
mattf a3529675e7 Added agent status and multi-day detail reports
git-svn-id: svn://192.168.202.10@1048 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-02-08 11:32:25 +00:00
mattf 4f3c7d2074 added click-to-dial to Vtiger integration
added agent alert option to vicidial.php
some bug fixes and doc updates

git-svn-id: svn://192.168.202.10@1038 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-01-27 08:03:01 +00:00
mattf 116c1fc8e7 Added Vtiger user synchronization
Added more options for the vtiger_search.php web form page
Added notification of time sync problems to vicidial.php
other bug fixes

git-svn-id: svn://192.168.202.10@1026 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-01-02 19:29:25 +00:00
mattf 7f8efc03a0 Added web form target and ability to more easily customize web form variables in vicidial.php
git-svn-id: svn://192.168.202.10@1019 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-12-09 21:32:45 +00:00
mattf fed170a40f Changed lists listing displays with more informationa dn sorting links.
git-svn-id: svn://192.168.202.10@1009 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-11-18 14:35:05 +00:00
mattf 640911d5bd Added another level of timeclock checking to vicidial.php
updated docs

git-svn-id: svn://192.168.202.10@1008 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-11-17 00:20:11 +00:00
mattf 32813c6293 added many new report features to realtime and closer/ivr reports including inbound-only realtime report
git-svn-id: svn://192.168.202.10@1000 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-11-09 05:35:10 +00:00
mattf b1dfbd1a0b fixes for database deadlocks added to vicidial agent interface scripts
added mysql logging to AGI VDAD scripts

git-svn-id: svn://192.168.202.10@996 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-11-05 09:53:23 +00:00
mattf e743a2d203 added forced pause code use on agent interface
several report enhancements
some logging changes

git-svn-id: svn://192.168.202.10@992 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-11-01 13:07:08 +00:00
mattf a56f936c1b logging fixes and queue_log fixes
AST_VDauto_dial.pl fix for deleting vicidial_auto_calls entries

git-svn-id: svn://192.168.202.10@979 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-10-20 08:06:16 +00:00
mattf 8ce9d3fce9 documentation updates
meetme.conf same number of conferences as in database
timeonVDADall script bug fix for remote agents

git-svn-id: svn://192.168.202.10@961 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-10-11 08:26:17 +00:00
mattf e9672680e9 added many new inbound groups options including place-in-line and estimated hold time
added DID call routing features from web interface
docs updates and example conf files updates

git-svn-id: svn://192.168.202.10@957 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-10-07 09:34:41 +00:00
mattf 30d6485a76 added campaign-specific DNC feature, affected 11 scripts
updated docs for new versions

git-svn-id: svn://192.168.202.10@948 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-09-10 05:26:13 +00:00
mattf 9b6c7e62da added campaign option to allow for restriction of manual dialing to only the leads within the lists for the active campaigns
added option (for IE users only) to copy a field to the agent computer's clipboard upon a call being sent to an agent
added new method for alternate number dialing, allowing over 65,000 alternate numbers per lead. Leads must be loaded using the CLI lead loader

git-svn-id: svn://192.168.202.10@945 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-09-02 11:10:33 +00:00
mattf b0c34c7563 fixed vicidial.php bug when alt-dialing and clicking on the hangup button at the right time overwrites alt dial links. Shows most on high-latency web connections
git-svn-id: svn://192.168.202.10@918 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-10 05:36:59 +00:00
mattf bbe027c200 more work on timeclock edit page
fixed display bug in timeonVDADall report
added queue_log logging to manual dial and inbound calling

git-svn-id: svn://192.168.202.10@902 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-01 02:52:49 +00:00
mattf 83ba412515 added without-logs option to ADMIN_backup script for database dump
added multi-dnc submit to admin.php
added more debug output to AST_VDhopper script

git-svn-id: svn://192.168.202.10@890 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-06-11 10:31:22 +00:00
mattf c4b69ded6e added new closer/inbound service level report
started work on timeclock feature, added auto-generate UserIDs and shifts to admin.php

git-svn-id: svn://192.168.202.10@864 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-16 09:25:09 +00:00
mattf 2a31a04f70 added phones_alias feature to allow for an alias to a group of phones entries for easier phone-login-load-balancing
Updated install docs to use Apache 2.2.8 and PHP 5.2.6
Update to Closer report

git-svn-id: svn://192.168.202.10@852 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-06 13:15:43 +00:00
mattf b5374b63e4 updated docs
changed manager send scripts to add more logging and send more commands per second

git-svn-id: svn://192.168.202.10@842 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-04-18 14:16:19 +00:00
mattf 092f36f79d docs update
git-svn-id: svn://192.168.202.10@823 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-04-02 08:30:59 +00:00
mattf 0f12d519b2 updated docs
added performance tuning extensions to default extensions.conf files

git-svn-id: svn://192.168.202.10@819 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-03-31 09:43:38 +00:00
mattf 3db00edbaf fixed bug in vicidial.php/vdc_db_query on VDAD calls
added fcstats.php fronter/closer stats for in-groups

git-svn-id: svn://192.168.202.10@816 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-03-28 15:57:41 +00:00
mattf e66a48ef88 added "quiet" class to musiconhold and documentation.
docs now show how to make MoH files at half volume

git-svn-id: svn://192.168.202.10@811 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-03-25 01:53:15 +00:00
mikec 2f88112a63 Added Switch as a required CPAN perl libary
git-svn-id: svn://192.168.202.10@792 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-03-11 20:44:23 +00:00
mattf 24dc1ff66d Changed license to AGPLv2
Added VICIDIAL_fix_lead_statuses.pl script

git-svn-id: svn://192.168.202.10@788 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-03-10 08:02:30 +00:00
mattf 35929d1079 Added new AST_CRON_audio... scripts to handle mixing/compressing/ftping of audio recordings
git-svn-id: svn://192.168.202.10@787 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-03-03 05:30:22 +00:00
mattf c6ef08df2b Added ability to send dropped calls into an inbound group at drop time
changed callbacks to allow for 5 minutes increments

git-svn-id: svn://192.168.202.10@786 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-03-02 08:07:04 +00:00