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014103f66f7d24b6ad10e9e8744a439f8590b3c2
Commit Graph
731 Commits
Author SHA1 Message Date
mattf 014103f66f Added agent_search_ingroup_list campaign and agent_search_list ingroup options 
git-svn-id: svn://192.168.202.10@3762 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-09-28 01:09:54 +00:00
mattf 0eeda66515 Added In-Group Third agent alert trigger settings 
git-svn-id: svn://192.168.202.10@3750 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-08-11 02:49:22 +00:00
mattf 269db0f329 Added force_per_call_notes campaign setting 
git-svn-id: svn://192.168.202.10@3748 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-08-10 21:26:22 +00:00
mattf 338086fa43 Added VIDPROMPTSPECIAL... Call Menu In-Group routing feature, Added CM_VIDPROMPT_SPECIAL Container Type 
Added additional in-group second-alert settings

git-svn-id: svn://192.168.202.10@3737 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-06-14 21:34:22 +00:00
mattf e7c359fd35 Added Second Agent Alert Trigger In-Group settings, allowing for a second audio alert to be played to the agent on repeat calls. 
git-svn-id: svn://192.168.202.10@3735 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-06-07 14:20:45 +00:00
mattf 709434cd00 Added List Weekday Resets, allowing for automatic list resets scheduled by day-of-the-week on a per-list basis. 
git-svn-id: svn://192.168.202.10@3731 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-05-25 12:17:50 +00:00
mattf 7aea5daea6 Added Latency Gaps logging 
Added Demographic Quotas campaign features
Added more logging for campaign test calls

git-svn-id: svn://192.168.202.10@3723 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-05-16 22:05:41 +00:00
mattf bf3d05eca2 Added agent screen latency logging, viewable in the Real-Time Report and 
the new Agent Latency Report.

git-svn-id: svn://192.168.202.10@3712 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-04-21 15:01:04 +00:00
mattf 92d80cf587 Added "Show Confetti" campaign setting, allowing for confetti to be shown to agents when they disposition a call as a SALE and/or a CALLBACK flagged status. 
Added "Abandon Check Queue" feature, to catch dropped Call Menu calls that are tagged with a Lead ID. For more information, see the bottom of the INBOUND_CALLBACK_QUEUE.txt document.
Added "Asterisk Restart URL" to the Modify Servers page, this can send a URL request any time Asterisk is auto-restarted on that server.
Added display of inbound Call Menu calls to the Admin Modify Lead page if CallerID display option is used on page.

git-svn-id: svn://192.168.202.10@3699 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-03-12 15:42:36 +00:00
mattf d44e876772 Fix for AgentHangupCallRoute on ringing calls in vicidial.php 
Update to docs

git-svn-id: svn://192.168.202.10@3692 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-03-04 13:24:13 +00:00
mattf a954a7815e Added the ability to have multiple "No Agent Call URL" entries for a single Campaign/In-Group/List 
git-svn-id: svn://192.168.202.10@3680 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-02-04 21:27:58 +00:00
mattf 28911bd5a2 Added instructions and scripts for creating a Gateway Recording server. See the GATEWAY_RECORDING_SERVER.txt doc for more info. 
git-svn-id: svn://192.168.202.10@3678 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-02-01 13:26:56 +00:00
mattf f53bfb3887 Added "Agent Call Hangup Route" campaign settings, allowing you to send calls that an agent is finished with to a Call Menu, In-Group or a pre-recorded message before hanging up the call. 
NOTE: After upgrading your system, be sure to set each dialer to "Rebuild conf files" = 'Y' for this feature to work properly.
Changed year in admin screens to 2023.

git-svn-id: svn://192.168.202.10@3672 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-01-18 21:25:08 +00:00
mattf ff4c525a6f Added webphone_settings option to phones, pointed to a settings container 
git-svn-id: svn://192.168.202.10@3650 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-10-21 16:42:59 +00:00
mattf 7c889679a3 Added User Group "Script Override" option 
git-svn-id: svn://192.168.202.10@3634 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-09-01 13:54:01 +00:00
mattf dbec4b65f7 Added pre_filter_recent_call DID settings and Inbound DID Detail Report 
git-svn-id: svn://192.168.202.10@3598 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-05-10 15:26:38 +00:00
mattf 2939cf408e Added List CID Group Override to the List Modification admin screen. 
Added new vicidial_dial_cid_log database call logging

git-svn-id: svn://192.168.202.10@3589 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-03-12 20:46:51 +00:00
mattf e152282761 Added allow_web_debug system setting to disable $DB output by default. 
Added more input variable filtering

git-svn-id: svn://192.168.202.10@3567 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-02-21 15:41:15 +00:00
mattf 01a3360302 Added more logging of dial alerts, force PauseCode MDSKIP when skipping previewed lead in vicidial.php 
Added pause_max_url campaign feature
Updated CALL_URL_FEATURES.txt doc

git-svn-id: svn://192.168.202.10@3561 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-02-13 14:24:13 +00:00
mattf 6da312fdd7 Added update_alt_url Non-Agent API function 
Added dispo_call_url as option for update_campaign Non-Agent API function
Added display of the URL ID to the URL Multi admin page
Added email_header_attach and allow_sendmail_bypass options.php settings for dispo_call_url.php script

git-svn-id: svn://192.168.202.10@3558 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-01-28 02:43:52 +00:00
mattf eea37f1fbc Added auto_alt_threshold option for campaigns and override option for lists 
git-svn-id: svn://192.168.202.10@3553 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-01-19 21:03:28 +00:00
mattf 78136bc0e2 Added User Location to the Modify User page. Also added Queue Groups Admin pages, allowing you to define multiple campaigns and/or in-groups in a single Queue Group to be used in some reports. 
git-svn-id: svn://192.168.202.10@3543 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-12-09 06:42:28 +00:00
mattf 7c2df7c241 Added MIN LENGTH to the Dispo Call URL ALT admin screen, allowing for a minimum call time threshold before a Dispo Call URL will trigger. 
git-svn-id: svn://192.168.202.10@3539 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-11-18 03:29:56 +00:00
mattf ed3335e3b8 Added In-Group in_queue_nanque options 
Added optional phone_number search for lead_all_info function
Fix for Inbound Report with optional campaign-select AHT calc

git-svn-id: svn://192.168.202.10@3535 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-11-08 03:54:53 +00:00
mattf 75752f6c53 Added 'Agent In-Call Tally Seconds Threshold' campaign setting, to better handle dialing volume on campaigns with long agent talk time. 
git-svn-id: svn://192.168.202.10@3531 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-10-22 17:53:13 +00:00
mattf c14366eaa0 Added batch_update_lead function to the Non-Agent API 
git-svn-id: svn://192.168.202.10@3522 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-09-19 13:23:07 +00:00
mattf 77aa33a477 Added PJSIP support for Asterisk 16 
git-svn-id: svn://192.168.202.10@3505 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-08-27 14:36:09 +00:00
mattf c97388f371 Fix for security issue, removed absolute path attachments for agc/dispo_send_email.php script, now attachments must be in "agc/attachments/" web directory 
git-svn-id: svn://192.168.202.10@3501 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-08-23 20:36:36 +00:00
mattf 990793016b Added agc/dispo_list_quota.php script to deactivate lists once a limit of the number of leads matching set statuses is reached. See the comments in the code for more details. 
git-svn-id: svn://192.168.202.10@3493 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-08-13 19:17:32 +00:00
mattf 5223df0071 Added CID Group Failover campaign setting(cid_group_id_two) 
git-svn-id: svn://192.168.202.10@3489 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-08-01 00:38:51 +00:00
mattf 8fbb6fb44d Added 24-Hour Called Count Limit campaign feature, allows you to limit the number of calls to be placed to a phone number or lead in a 24-hour time period. Also allows for state-based override settings. For more information, read the CALL_COUNT_LIMITS.txt doc. 
git-svn-id: svn://192.168.202.10@3483 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-07-16 05:49:21 +00:00
mattf 0a775958f6 Added display of the Phone Codes and Postal Codes that are loaded into the system. Linked from the System Settings page. 
git-svn-id: svn://192.168.202.10@3476 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-07-07 11:35:56 +00:00
mattf e393845cae SECURITY NOTE: For agent screen Webform buttons, we have changed the default behavior to not include user credentials in non-custom URL strings unless you set the new agc/options.php settings to do so: "$user_pass_webform and "$phone_login_webform" See the "agc/options-example.php" file for more information. *This will not affect custom webform query strings that start with "VAR" 
git-svn-id: svn://192.168.202.10@3475 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-07-06 14:48:26 +00:00
mattf e0e3d1b701 Added display of Call Time Holidays to the agent screen Scheduled Callbacks calendar 
git-svn-id: svn://192.168.202.10@3474 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-07-06 05:40:26 +00:00
mattf 2f04e8f768 Added User override for campaign manual_dial_filter setting 
git-svn-id: svn://192.168.202.10@3472 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-07-05 15:00:49 +00:00
mattf 3aa6d4ef8a Fixes for a couple of small issues(script two, manual dial ready timer) in agent screen 
git-svn-id: svn://192.168.202.10@3471 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-07-05 13:56:30 +00:00
mattf 346ce6002d Added Transfer No Dispo campaign setting, allowing for transferred calls to not not immediately show the disposition panel on the agent screen. 
git-svn-id: svn://192.168.202.10@3470 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-07-02 14:22:01 +00:00
mattf d213754cd4 Added CORS support for some admin web PHP scripts 
git-svn-id: svn://192.168.202.10@3460 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-06-18 19:23:02 +00:00
mattf e2e0505570 Added CORS(Cross-Origin Resource Sharing) support for the VICIdial agent PHP scripts. see the CORS_SUPPORT.txt doc for more information. 
git-svn-id: svn://192.168.202.10@3459 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-06-18 03:24:05 +00:00
mattf c78a9e8d5d Added In-Group Drop Seconds Override Container and Inbound Manual Dial Agent Forced Ready features 
git-svn-id: svn://192.168.202.10@3451 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-06-09 16:49:24 +00:00
mattf 5bb660115d Added TILTX features for pre-carrier call filtering 
git-svn-id: svn://192.168.202.10@3449 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-06-06 14:08:45 +00:00
mattf 04fa201cad Added mohsuggest phone config option for SIP and IAX phones 
Added new option/layout to agc/alt_display.php

git-svn-id: svn://192.168.202.10@3435 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-04-29 21:02:47 +00:00
mattf 65e117617a Added calls_inqueue_count_ campaign options 
git-svn-id: svn://192.168.202.10@3431 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-04-26 15:05:26 +00:00
mattf e8e36342ab Fix for campaign ID underscore issue #1265 
git-svn-id: svn://192.168.202.10@3430 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-04-24 02:46:22 +00:00
mattf abf641ed53 Added 'custom_fields_delete' option for update_list function of the Non-Agent API 
git-svn-id: svn://192.168.202.10@3418 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-04-02 15:14:41 +00:00
mattf 85cf58aba7 Added populate_lead_comments in-group option, Issue #1229 
git-svn-id: svn://192.168.202.10@3406 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-03-26 02:48:36 +00:00
mattf 2cfd57bf23 Added leave_3way_start_recording campaign options 
git-svn-id: svn://192.168.202.10@3402 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-03-25 02:14:25 +00:00
mattf eaaf68e4b8 Added checking of .wav files for asterisk-compatible format in Audio Store 
Added display of bad wav file formats on sounds_list Non-Agent API function

git-svn-id: svn://192.168.202.10@3398 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-03-22 16:52:40 +00:00
mattf d3eea512f7 Added system settings for agent_hidden_sound and added more browser_alert_sounds 
Added agent screen visibility logging and Agent Hidden Browser Sounds

git-svn-id: svn://192.168.202.10@3390 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-03-18 06:49:09 +00:00
mattf 515d4a9051 Added a page to allow Editing existing Lead Loader Templates. 
git-svn-id: svn://192.168.202.10@3377 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-03-13 00:44:36 +00:00