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1b0c1b0540edcc4855d12e9b3f943d6c8ec57209
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160 Commits
Author SHA1 Message Date
mattf 1b0c1b0540 Small fix for real-time report inbound calls waiting 
git-svn-id: svn://192.168.202.10@1371 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-03-15 14:45:04 +00:00
mattf 2ce7e28f7e fixed small bug in IVR stats report 
git-svn-id: svn://192.168.202.10@1370 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-03-15 14:26:06 +00:00
mattf b6a3a8bc33 small fix for IE, CRM window login popup in vicidial.php 
git-svn-id: svn://192.168.202.10@1366 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-03-09 22:11:47 +00:00
mattf 91fbb1657b fix for issue 319 in the tracker 
git-svn-id: svn://192.168.202.10@1365 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-03-09 14:10:01 +00:00
mattf 1d13a4fbc8 added options.php optional file to allow changes to agent interface options to survive upgrades 
updated UPGRADE docs

git-svn-id: svn://192.168.202.10@1363 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-03-06 13:53:54 +00:00
mattf 6f880ff3f8 small fix for experimental stagger dialing in auto_dial_FILL script 
git-svn-id: svn://192.168.202.10@1361 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-03-03 18:51:45 +00:00
mattf a2a97a4016 Added carrier log display option to Real-time report 
git-svn-id: svn://192.168.202.10@1360 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-03-03 16:32:58 +00:00
mattf b6b05837ea fix for issue 312, realtime drop in-group row display bug 
git-svn-id: svn://192.168.202.10@1359 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-03-03 14:04:50 +00:00
mattf 22ed63cc6e fix for bug 307, missing port in dbconnect.php 
git-svn-id: svn://192.168.202.10@1358 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-03-03 12:10:36 +00:00
mattf 4ffea975a8 version update to 2.2.0rc6 
git-svn-id: svn://192.168.202.10@1356 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-03-02 14:09:41 +00:00
mattf 2fa8b65bfc added state change time update to second pause code submission 
git-svn-id: svn://192.168.202.10@1355 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-03-02 14:05:13 +00:00
mattf f13c56f0ba update language builds 
git-svn-id: svn://192.168.202.10@1354 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-03-02 12:18:51 +00:00
mattf c4acf3c51e added phrase to translations 
added date chooser to timeclock detail and IVR reports
added 3-WAY status to Real-time report
changed AGENTDIRECT selection to a separate link instead of clicking on number-to-dial field

git-svn-id: svn://192.168.202.10@1353 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-03-01 21:01:51 +00:00
mattf d021ee11b9 fixed default transfer group bug on inbound calls with none selected 
git-svn-id: svn://192.168.202.10@1352 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-28 17:58:12 +00:00
mattf 2e4076d524 added notice of voiemail.conf changes to UPGRADE doc 
git-svn-id: svn://192.168.202.10@1351 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-26 16:34:59 +00:00
mattf e5bcdb1a01 fixed issue with reinserts on ALL_inbound AGI script and added current time to logging 
git-svn-id: svn://192.168.202.10@1350 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-26 15:20:02 +00:00
mattf f950de7bf4 Changed to use voicemail.conf instead of voicemail-vicidial.conf because of Asterisk change voicemail password problem. Now update database settings from voicemail.conf file if changed 
git-svn-id: svn://192.168.202.10@1349 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-26 01:47:38 +00:00
mattf 18f90ac6f0 FastAGI_log.pl fix for rare auto_calls non-delete issue 
git-svn-id: svn://192.168.202.10@1348 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-25 11:39:35 +00:00
mattf 93e2f31eba added first/last name search to lead search page and reformatted page 
git-svn-id: svn://192.168.202.10@1347 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-25 01:17:42 +00:00
mattf 81a271632d fix for FastAGI_log parking manual dial calls 
git-svn-id: svn://192.168.202.10@1346 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-24 17:31:37 +00:00
mattf 1b4d49541b small fix for user stats page 
git-svn-id: svn://192.168.202.10@1345 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-23 06:57:58 +00:00
mattf 4699b9aaee updated language builds 
release 2.2.0rc5 flagged

git-svn-id: svn://192.168.202.10@1339 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-17 03:42:45 +00:00
mattf 24d03c2f3f Added popup date select calendar for many of the reports 
git-svn-id: svn://192.168.202.10@1338 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-16 05:48:55 +00:00
mattf c93ff5f9a8 Added vdc_script_notes.php for script tab call notes and appointment setting 
git-svn-id: svn://192.168.202.10@1337 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-16 04:21:08 +00:00
mattf 1185045b94 Added ingroup and drop ingroup displays to Real-time report 
changed several reports to list menu items in alphabetical order
Added AGENTVMAIL option to all ingroup drop methods in trunk

git-svn-id: svn://192.168.202.10@1336 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-14 23:17:12 +00:00
mattf 28a3eff8fc added voicemail and crontab backups to ADMIN_backup.pl script 
improved staggered dialing in the FILL script
other small fixes

git-svn-id: svn://192.168.202.10@1335 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-11 15:00:13 +00:00
mattf f36e42e5b3 small fix for multi-pause-code change 
update in zoiper webphone code for new version

git-svn-id: svn://192.168.202.10@1334 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-09 18:06:29 +00:00
mattf 622e5e2e78 small fixes for audo-dial FILL staggered feature 
git-svn-id: svn://192.168.202.10@1333 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-08 18:58:55 +00:00
mattf 7fac02bc22 Changed Pause Code functions to allow for multiple pause codes per paused period 
changed warning spans to variable length in vicidial.php

git-svn-id: svn://192.168.202.10@1332 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-07 16:34:03 +00:00
mattf 77cab942b3 Fixed CPA AMD MESSAGE feature 
corrected TMR(service level) calculations in CLOSERstats and AST_VDadapt
Added dccsv10 CLI lead loader file format
Added experimental staggered call distribution to AST_VDauto_dial_FILL.pl

git-svn-id: svn://192.168.202.10@1331 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-06 20:15:20 +00:00
mattf 7988eed4d5 updated language builds 
flag for 2.2.0rc4 release

git-svn-id: svn://192.168.202.10@1330 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-04 04:40:06 +00:00
mattf 4e49cea67d Added agent activity section to User Stats report 
Added Customer Time columns to agent time and performance detail report
Added rare vicidial_closer_log 0 length check to AST_cleanup_agent_log.pl script

git-svn-id: svn://192.168.202.10@1329 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-03 17:33:01 +00:00
mattf 03eabdd7a0 fixes issues with logging in INBOUND_MAN dial method 
git-svn-id: svn://192.168.202.10@1328 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-03 11:49:28 +00:00
mattf 3fd88b6249 fix for issue 295 
git-svn-id: svn://192.168.202.10@1326 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-02 16:43:06 +00:00
mattf 74c59aa83c fix for issue 298 
updated Italian agent translation file

git-svn-id: svn://192.168.202.10@1325 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-02 16:03:53 +00:00
mattf 3bc89e6207 small translations fixes 
git-svn-id: svn://192.168.202.10@1322 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-27 11:34:38 +00:00
mattf 80ec7ad35d fixed ranking bug on agent ingroup rank call routing setting 
git-svn-id: svn://192.168.202.10@1320 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-26 17:36:34 +00:00
mattf 1607673c4a fixed non-agent API issue 
fixed links in DID call stats page

git-svn-id: svn://192.168.202.10@1319 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-26 15:50:42 +00:00
mattf 97254df98c fixed SO call route issue 
added DID stats display to user_stats.php script

git-svn-id: svn://192.168.202.10@1318 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-26 15:06:15 +00:00
mattf c675a59d33 deactivated the SO agent search option, replaced it with LO 
Changed "After hours", "No agent no queue" and "drop timeout reached" DROPs to use AFTHRS/NANQUE/TIMEOT statuses respectively
Added an option to record calls that enter through a DID until they end or enter an in-group queue
Added ability to have AGENTDIRECT calls that drop go to user's defined voicemail box

git-svn-id: svn://192.168.202.10@1314 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-24 03:17:14 +00:00
mattf b7c18b2bc8 added DID logging of call length to call_log table from start until pre-in-group queue or hangup 
git-svn-id: svn://192.168.202.10@1313 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-19 19:20:31 +00:00
mattf 40b4c14d24 bug fix 292 export newline characters filter in list export and calls export 
git-svn-id: svn://192.168.202.10@1312 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-19 15:57:05 +00:00
mattf b364940b61 bug fix 291 
change default PRI dial order to 'r' from 'g' for round robin
Added development code to DID AGI script

git-svn-id: svn://192.168.202.10@1311 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-19 14:39:10 +00:00
mattf 1a04ebedaf updated DST schemes for Australia and New Zealand 
git-svn-id: svn://192.168.202.10@1310 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-18 11:17:24 +00:00
mattf eddcc2ad45 updated language builds for agent interface 
fixed DID stats report issue

git-svn-id: svn://192.168.202.10@1309 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-17 17:49:30 +00:00
mattf bc5a85314a small manual dial bug fix, issue 271 
git-svn-id: svn://192.168.202.10@1308 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-16 21:47:32 +00:00
mattf bcac242cda DID related fixes 
added presets to webforms and script as allowed variables

git-svn-id: svn://192.168.202.10@1307 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-16 14:32:00 +00:00
mattf 7036a53e18 small manual dial logging fix 
git-svn-id: svn://192.168.202.10@1306 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-15 21:18:48 +00:00
mattf 7f0811a98e another fix for manual dial call progress 
git-svn-id: svn://192.168.202.10@1305 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-15 04:16:23 +00:00
mattf b5c4954ad9 vdc_db_query.php bug fixes and addition of dispo_name as dispo URL option, issues 285, 286, 287 
git-svn-id: svn://192.168.202.10@1304 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-14 01:15:12 +00:00