Commit Graph
606 Commits
Author SHA1 Message Date
mattf 5c4a4e5eb5 Comments and notices updates for bin scripts, issue #564, reported by DomeDan
git-svn-id: svn://192.168.202.10@1887 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 00:24:44 +00:00
mattf 83c3c066f8 Fixes for issues in ADMIN_adjust_GMTnow_on_leads.pl script, issue #562, reported by DomeDan
git-svn-id: svn://192.168.202.10@1886 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 00:11:10 +00:00
mattf b0a56f2ec1 Fix for issue #600, reported by bobbymc
git-svn-id: svn://192.168.202.10@1885 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-29 23:45:04 +00:00
mattf 16a1695402 Added list expiration date feature
Added Other Campaign DNC List campaign option

git-svn-id: svn://192.168.202.10@1881 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-26 03:29:40 +00:00
mattf 488921c703 Added call time inbound holiday functions
git-svn-id: svn://192.168.202.10@1880 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-24 20:56:14 +00:00
mattf ba316d527a Added QueueMetrics Socket-send function for custom queue_log record sending
git-svn-id: svn://192.168.202.10@1879 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-21 02:19:31 +00:00
mattf 316d84a9ab Added QM database connection CLI overrides to ADMIN_qm_sync.pl script
git-svn-id: svn://192.168.202.10@1876 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-16 12:11:09 +00:00
mattf e5e996711c Added recording filename variable INGROUP for the In-Group ID of a call
Inbound Daily Report, Changed to multi-select for in-group selection
Cleanup log process, Added buffer time for agent log validation of LOGIN between record and next record

git-svn-id: svn://192.168.202.10@1875 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-15 11:32:09 +00:00
mattf 70fe6994cd admin.php - Added without-filter output to test filter function, added server option to test call
admin_search_lead.php - Added owner field search option
vicidial.php - Do not allow AGENTDIRECT transfers without a user defined
ALL_inbound AGI - If AGENTDIRECT and no agent defined, set drop call seconds to 1

git-svn-id: svn://192.168.202.10@1867 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-10-26 05:52:56 +00:00
mattf f311fb8c3a small fixes for voicemail message chooser and admin.php horizontal bars function
git-svn-id: svn://192.168.202.10@1866 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-10-22 20:07:17 +00:00
mattf b0632f4888 Added ability to set an audio store file for the voicemail greeting message
Added ability to delete audio files from the audio store

git-svn-id: svn://192.168.202.10@1865 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-10-19 13:43:41 +00:00
mattf dff65806f6 Updates to cm AGI script for extended fields
altered cm.agi script to skip lead updates for extended fields with non-digit responses
Added tabtwo format to CLI lead loader

git-svn-id: svn://192.168.202.10@1861 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-10-08 11:10:48 +00:00
mattf e4ed5c4153 Added additional extended vl fields
Added new vote17csv CLI lead loading format

git-svn-id: svn://192.168.202.10@1856 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-09-07 20:04:36 +00:00
mattf c6df8954a9 Added vicidial_dial_log outbound call logging
git-svn-id: svn://192.168.202.10@1854 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-08-31 21:19:27 +00:00
mattf 34f55397cb Added non-loading webphone options and API agent call and webphone url functions
git-svn-id: svn://192.168.202.10@1852 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-08-20 15:08:18 +00:00
mattf 5647ff3059 Added Max Stats download feature to admin.php
Added extended vicidial_list fields option
Added TNM duplicate delete and DOB format options to CLI lead loader
Added talk time % column to the Agent Time Detail report

git-svn-id: svn://192.168.202.10@1839 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-07-14 02:11:55 +00:00
mattf fe5e956355 Added option to allow for SQL qualifying of a lead before playing a Call Menu
git-svn-id: svn://192.168.202.10@1838 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-07-06 21:01:55 +00:00
mattf b34ea7bcbc Modified fcstats.php to use sales status flag for SALES
Updated vicidial Firefox plugin for click-to-dial to work with newer versions of Firefox
Added --temp_dir= flag to the AST_VDsales_export.pl script to fix concurrency issues

git-svn-id: svn://192.168.202.10@1837 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-07-06 12:08:58 +00:00
mattf c44922da0c issue with concurrency checks fixed
bug fixes for file upload scripts

git-svn-id: svn://192.168.202.10@1822 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-05-25 18:36:19 +00:00
mattf 8ec1af2871 Added options to allow for an agent to place manual dial calls out as if they were in-group inbound calls. Also allows for no-dial calls that are not actually placed out the telco, but are logged as calls. For more information see the "In-Group Manual Dial" options in Campaign Detail
git-svn-id: svn://192.168.202.10@1816 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-05-13 05:01:03 +00:00
mattf 01583de58f Added CLI ftp options to AST_VDsales_export.pl script
git-svn-id: svn://192.168.202.10@1815 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-05-12 00:33:11 +00:00
mattf a93878fa29 Fix for issue #567
Fix for ALL_outbound AGI related to ready agents with no in-groups in blended campaign
Fix related to park bug fixed 2 weeks ago, correcting past records in the AST_cleanup_agent_log.pl script
Adjusting of default database values in trunk

git-svn-id: svn://192.168.202.10@1813 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-05-08 16:13:20 +00:00
mattf 5332e3931e added --seconds option to AST_flush_DBqueue.pl script
git-svn-id: svn://192.168.202.10@1806 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-04-11 20:43:35 +00:00
mattf a4e8113ef4 Changed auto-alt-dial multi-lead processing to use server max recording time value for time in AST_VDauto_dial.pl script
Changed the AST_flush_DBqueue.pl script to only need to run from one server in a cluster
Fixed an issue on some systems with MANUAL dial method hotkey usage in vicidial.php
Changed non-agent-api agent stats export function to use case-insensitive user IDs and include all pauses
update docs
some small formatting changes and bug fixes

git-svn-id: svn://192.168.202.10@1803 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-04-04 17:38:42 +00:00
mattf a2171f9739 Added Carrier Log and Hangup Reason reports to Admin Utilities screen
Added Lead Loading File Templates
Added "--daily" option to the ADMIN_archive_log_tables.pl script allowing
	for the call_log and vicidial_log_extended tables to be archived every
	night and only keep the last 24-hours of logs in the active table.
Fixed Hopper call count limit bug

git-svn-id: svn://192.168.202.10@1800 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-04-03 02:20:33 +00:00
mattf c6e673a4ad Fixed issue #545
Fixed small admin.php moh issue in campaigns
Added separate Net::SFTP and Net::SSH2::SFTP sales export scripts

git-svn-id: svn://192.168.202.10@1793 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-03-01 22:47:25 +00:00
mattf 19014858db Added Dialer Inventory Report options for excluding lists and ranking shifts display order
Added User Group multi-selection option to the real-time report
Added HTML bar chart display options to most of the reports
Removed password logging from admin scripts failed login attempts
Made webroot-writable system setting function the same on all admin scripts
Fixed list lastcalldate for manual dial calls

git-svn-id: svn://192.168.202.10@1789 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-02-24 21:43:54 +00:00
mattf 00011d23b6 Changed priority loading of new auto-generated separated contexts in keepalive script
git-svn-id: svn://192.168.202.10@1785 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-02-14 15:09:37 +00:00
mattf cce03d663f Added campaign option to check the hopper for duplicate vendor_lead_code
Added remote-agent daily stats
Added option to log non-agent-API queries from non-admin.php queries

git-svn-id: svn://192.168.202.10@1784 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-02-13 22:29:27 +00:00
mattf bddbae3886 Separated vicidial-auto dialplan entries into different contexts
Added phone_context as option in bulk phone insert script

git-svn-id: svn://192.168.202.10@1783 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-02-09 21:03:36 +00:00
mattf 18ef5b50f3 Added Answer to all call menus at the top, in the ADMIN_keepalive_ALL.pl script
git-svn-id: svn://192.168.202.10@1777 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-01-24 15:35:54 +00:00
mattf 18e8aa7cb5 small bug fix for urlencoding of custom fields for call urls
Added vicidial_log dupe check to cleanup process

git-svn-id: svn://192.168.202.10@1776 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-01-24 04:32:02 +00:00
mattf c5c96a5343 fixed small bugs, updated docs
git-svn-id: svn://192.168.202.10@1772 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-01-09 20:26:38 +00:00
mattf 668bc616cf Added Dialer Inventory Report, requires a process to be added to the crontab after-hours to gather the statistics
git-svn-id: svn://192.168.202.10@1769 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-01-03 03:50:33 +00:00
mattf 6b52a6dc69 Adapt script change to run for campaigns with live agents but no hopper leads
formatting fixes

git-svn-id: svn://192.168.202.10@1764 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-12-23 16:23:37 +00:00
mattf 646723e94e Added Max Daily Stats gathering/updating/display functions
Fixed some ereg issues in admin.php

git-svn-id: svn://192.168.202.10@1763 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-12-23 14:04:39 +00:00
mattf 58ad51f3f7 Added remove images and links options as well as email subject option to the email web report script
git-svn-id: svn://192.168.202.10@1762 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-12-14 14:26:24 +00:00
mattf 2f6b73422c Added ability to update phone number on a lead when call is looked up through the cm_lookup.agi script from a Call Menu
Added concurrency check option to agent cleanup log script

git-svn-id: svn://192.168.202.10@1761 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-12-12 20:33:58 +00:00
mattf ebc405e7ec Added queue key options for in-group ID and ALLQ to the QM sync script
git-svn-id: svn://192.168.202.10@1760 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-12-03 13:38:44 +00:00
mattf 6b7b7374f4 Added new Grade-Random Next-Agent-Call methods that allow for agents to have a higher or lower probability of receiving the next call depending on their grade for a specific in-group or campaign.
git-svn-id: svn://192.168.202.10@1759 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-12-02 18:51:29 +00:00
mattf 83ca0686aa Added ftp validate option flag to crontab scripts
git-svn-id: svn://192.168.202.10@1758 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-11-30 23:07:03 +00:00
mattf 3ee4f9379f Added FTP Persistence option to cron FTP scripts
git-svn-id: svn://192.168.202.10@1757 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-11-28 21:23:59 +00:00
mattf 8a3aa7d5fe Added "Admin User Group" setting to just about every section of the admin web interface, allowing for more complete administrative access segmentation for different divisions within the same company.
Added Max Calls settings to in-groups, allowing for a cap on concurrent calls being handled by each in-group, either in total or in queue.

git-svn-id: svn://192.168.202.10@1750 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-11-03 10:40:56 +00:00
mattf 32676364c9 Fix for manual dial alt dial stuck vac calls
Fix for FTP cron scripts with transfer limit set

git-svn-id: svn://192.168.202.10@1745 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-10-21 20:28:47 +00:00
mattf 2ebb432034 Added Admin -> Contacts section(must be enabled in System Settings) which allows for system-wide transfer contacts to be used in conjunction with Custom Transfer being set to VIEW_CONTACTS and Enable Transfer Presets set to CONTACTS. Able to be disabled per user. Also can be accessed from a separate database by using the Alt Log settings in System Settings. The purpose of this feature is to be used for a receptionist or operator that needs to transfer calls to non-agents.
git-svn-id: svn://192.168.202.10@1743 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-10-16 14:53:29 +00:00
mattf a36201e9c6 Changed survey audio files to allow for multiple files with pipe delimiter
small fix for remote agent inbound routing

git-svn-id: svn://192.168.202.10@1739 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-10-10 20:20:27 +00:00
mattf f7599502d8 Added new Call Count Limit option to the campaign screen. This allows you to limit the number of attempts for any lead being dialed by a campaign. Previously you had to use a filter to achieve this functionality.
Added new Complete flag for statuses and campaign statuses. Used by the new colums mentioned below as well as for future reports.
Added Dialable and Penetration colums to the Statuses Within This List/Campaign tables on the list and campaign screens, showing the DIALABLE count for each status as well as the complete-flag and call-count-limit percentage as PENETRATION.

git-svn-id: svn://192.168.202.10@1736 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-10-06 18:47:54 +00:00
mattf a397c90c41 Added new cm_lookup.agi script to allow for account lookups within a Call Menu without having to go into an in-group. Also new Call Menu option added to allow for vicidial_list field logging of responses inside of a call menu.
git-svn-id: svn://192.168.202.10@1732 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-10-05 03:37:24 +00:00
mattf 78d20790b8 Fixed issue with sheet2tab.pl
Added several new features to the CLI lead loader based around creation of new lists and one new format

git-svn-id: svn://192.168.202.10@1731 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-10-03 19:56:55 +00:00
mattf a347fb386b Added DID remote agent extension override entries allowing for inbound calls that are routed to remote agents being able to have DID-specific extensions that a call would be routed to instead of the remote agent extension.
Added 9 new User permissions to allow access to specific Admin sections like Vociemail Music-on-hold and 7 others individually.

git-svn-id: svn://192.168.202.10@1725 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-09-23 04:36:26 +00:00