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6655cc6b44e1df9020e599ae150cc8d7ea91ddfc
Commit Graph
50 Commits
Author SHA1 Message Date
mattf 6655cc6b44 Added max_logged_in_agents campaign/system settings and dial_prefix list override 
git-svn-id: svn://192.168.202.10@3609 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-06-23 20:39:09 +00:00
mattf 2939cf408e Added List CID Group Override to the List Modification admin screen. 
Added new vicidial_dial_cid_log database call logging

git-svn-id: svn://192.168.202.10@3589 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-03-12 20:46:51 +00:00
mattf 5223df0071 Added CID Group Failover campaign setting(cid_group_id_two) 
git-svn-id: svn://192.168.202.10@3489 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-08-01 00:38:51 +00:00
mattf 8fbb6fb44d Added 24-Hour Called Count Limit campaign feature, allows you to limit the number of calls to be placed to a phone number or lead in a 24-hour time period. Also allows for state-based override settings. For more information, read the CALL_COUNT_LIMITS.txt doc. 
git-svn-id: svn://192.168.202.10@3483 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-07-16 05:49:21 +00:00
mattf de71e25392 Added SHARED_... campaign dial method auto-dial options, for more efficient agent multi-campaign dialing. Read the AGENT_MULTI-CAMPAIGN_DIALING.txt document for more information. 
git-svn-id: svn://192.168.202.10@3339 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-01-02 22:05:07 +00:00
mattf 13848308b8 Added Daily Called Count Limits as a campaign setting, with options to count and/or restrict for manual dial calls or not. 
Added hopper debug output to the campaign debug report.

git-svn-id: svn://192.168.202.10@3331 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-24 05:24:25 +00:00
mattf 44a735f953 Added Auto-Rotating CID Group numbers, allowing for timed automatic cycling of CID numbers, one-at-a-time, within a CID Group. 
Added more features to CallerID_log_report.php

git-svn-id: svn://192.168.202.10@3188 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-01-23 17:37:16 +00:00
mattf 43b94a46b0 Added CID Group Type of NONE 
git-svn-id: svn://192.168.202.10@3185 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-01-08 18:41:52 +00:00
mattf e67b043977 Added Campaign option for Dial Timeout Lead overrides, allowing you to set up a Settings Container with values for manual-dial and/or auto-dial lead fields and associated values that will tie to different Dial Timeouts. 
git-svn-id: svn://192.168.202.10@3160 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-11-08 18:42:08 +00:00
mattf 7b030dd7c7 Added debug output for last VD FILL script 
git-svn-id: svn://192.168.202.10@3029 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-09-11 01:43:44 +00:00
mattf 7c31a43a35 Small fix for data validation in Auto-dial FILL script 
git-svn-id: svn://192.168.202.10@3028 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-09-10 22:02:55 +00:00
mattf d473bfb466 Added new campaign feature to automatically reschedule ANYONE callbacks when they are dispositioned as a non-Human-Answered status flag status. 
git-svn-id: svn://192.168.202.10@3018 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-08-19 04:01:41 +00:00
mattf a24e32ce77 Added CID Groups, allowing for groups of caller IDs to be defined by state 
or areacode

git-svn-id: svn://192.168.202.10@2917 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-02-15 18:26:33 +00:00
mattf 926ad40160 Fix for double-dialing issue on high-volume systems 
git-svn-id: svn://192.168.202.10@2870 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-12-06 01:33:38 +00:00
mattf 8673950621 Added option for Auto-inactive of expired lists 
Fixed issue with using CALLID at beginning of recording filename
Added partial experimantal Asterisk 13 compatibility

git-svn-id: svn://192.168.202.10@2817 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-09-21 12:28:02 +00:00
mattf 121595aa44 Changed campaign_cid_areacodes to operate with 2-5 digit areacodes 
git-svn-id: svn://192.168.202.10@2393 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-10-06 14:17:42 +00:00
mattf b0be132731 Added servers option to auto-restart Asterisk, turned off by default 
Fixed several missing DB finish functions on perl scripts

git-svn-id: svn://192.168.202.10@2043 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-11-22 22:48:40 +00:00
mattf a824050877 Fix for disable_auto_dial system option 
git-svn-id: svn://192.168.202.10@2035 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-10-16 10:59:32 +00:00
mattf ddd5e6ce69 Added optional password encryption to web interfaces 
Altered agi-phone_monitor script to not hangup after agent hangs up customer, requires small change to custom dialplan entries
Added new Dial Log report
Added Disable Auto Dial system setting

git-svn-id: svn://192.168.202.10@1999 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-07-11 12:33:50 +00:00
mattf 78a3877fa4 Cleanup of AD FILL process and addition of keepalive flag 
git-svn-id: svn://192.168.202.10@1938 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-02-27 23:51:01 +00:00
mattf c6df8954a9 Added vicidial_dial_log outbound call logging 
git-svn-id: svn://192.168.202.10@1854 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-08-31 21:19:27 +00:00
mattf 83da08a9ce small fix for updating campaign calltime on remote agent outbound campaigns 
git-svn-id: svn://192.168.202.10@1724 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-09-22 20:31:59 +00:00
mattf 735714f526 Added ability to set custom callerID numbers per campaign for outbound calls by areacode. You can even set multiple callerIDs per areacode. 
git-svn-id: svn://192.168.202.10@1717 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-09-01 16:12:37 +00:00
mattf 6f1388fe0b Added did_log_export and recording_lookup functions to the non-agent API 
Fixed rare VDAC-missing bug

git-svn-id: svn://192.168.202.10@1560 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-12-07 12:21:22 +00:00
mattf e085083de0 Changed application limit for lead_id from 9 digits to 10 digits. This does not affect the database limit of lead_id: 4294967295 
git-svn-id: svn://192.168.202.10@1515 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-09-03 06:29:08 +00:00
mattf 6f880ff3f8 small fix for experimental stagger dialing in auto_dial_FILL script 
git-svn-id: svn://192.168.202.10@1361 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-03-03 18:51:45 +00:00
mattf 7d87d84af6 Added dccsv43 lead loading format 
Added ability to use security_phrase as a custom CID field per lead

git-svn-id: svn://192.168.202.10@1344 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-21 17:06:32 +00:00
mattf 28a3eff8fc added voicemail and crontab backups to ADMIN_backup.pl script 
improved staggered dialing in the FILL script
other small fixes

git-svn-id: svn://192.168.202.10@1335 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-11 15:00:13 +00:00
mattf 622e5e2e78 small fixes for audo-dial FILL staggered feature 
git-svn-id: svn://192.168.202.10@1333 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-08 18:58:55 +00:00
mattf 77cab942b3 Fixed CPA AMD MESSAGE feature 
corrected TMR(service level) calculations in CLOSERstats and AST_VDadapt
Added dccsv10 CLI lead loader file format
Added experimental staggered call distribution to AST_VDauto_dial_FILL.pl

git-svn-id: svn://192.168.202.10@1331 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-06 20:15:20 +00:00
mattf b6ddbe90cc - Added agi-NVA_recording.agi script to allow for logging and recording of phone dialed calls 
- Added MIX directory auto mixing option to CRON audio step 1
- Added outbound callerIDnumber to DROP and other AGI transfers for in-groups
- Changed called_count to increment on alt-dial calls
- Fixed variable mis-assignment in several AGI and bin scripts
- Fixed Pause code issue with QueueMetrics

git-svn-id: svn://192.168.202.10@1254 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-11-09 07:56:44 +00:00
mattf 0699c0b8cf Added List override options for callerID, answering machine message and drop inbound group 
git-svn-id: svn://192.168.202.10@1238 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-29 10:44:45 +00:00
mattf fc6132e233 Added agent_display_dialable_leads and vicidial_balance_rank options 
git-svn-id: svn://192.168.202.10@1195 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-29 10:53:18 +00:00
mattf ef7ab792c7 fixed rare context bug in AST_VDauto_dial scripts 
added additional documentation for phones table conf_secret/password field

git-svn-id: svn://192.168.202.10@1174 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-29 18:06:51 +00:00
mattf 152948c424 Added shift enforcement for agent logins 
Added vital statistics display(CPU/load/disk) to reports and server modification screens
Added configurable max calls per second to servers and system settings

git-svn-id: svn://192.168.202.10@1068 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-03-08 12:42:54 +00:00
mattf e9f3e0c4d1 Fixed callerIDnumber bug in AST_VDauto_dial_FILL.pl in branch and trunk 
git-svn-id: svn://192.168.202.10@1022 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-12-11 00:42:09 +00:00
mattf 9b6c7e62da added campaign option to allow for restriction of manual dialing to only the leads within the lists for the active campaigns 
added option (for IE users only) to copy a field to the agent computer's clipboard upon a call being sent to an agent
added new method for alternate number dialing, allowing over 65,000 alternate numbers per lead. Leads must be loaded using the CLI lead loader

git-svn-id: svn://192.168.202.10@945 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-09-02 11:10:33 +00:00
mattf 8c01f7b658 added last_local_call_time field to vicidial_list table. This change affected many scripts from the hopper loaders to the lead loaders to the vdc_db_query.php agent-side script. A script was created to populate this field from the logs: VICIDIAL_last_local_call_time_UPDATE.pl 
git-svn-id: svn://192.168.202.10@921 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-07-13 15:45:22 +00:00
mattf fe85f88747 add calls in queue display to vicidial.php in branch 2.0.4 
reduce delays in dialing and actions sending scripts

git-svn-id: svn://192.168.202.10@888 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-06-04 08:05:43 +00:00
mattf 24dc1ff66d Changed license to AGPLv2 
Added VICIDIAL_fix_lead_statuses.pl script

git-svn-id: svn://192.168.202.10@788 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-10 08:02:30 +00:00
mattf f7054d5a06 added queue priority to in-groups and campaigns(admin.php, AST_VDauto_dial.pl, AST_timeonVDADall.php, agi-VDAD_ALL_inbound.agi) 
updated UPGRADE doc

git-svn-id: svn://192.168.202.10@784 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-02-27 09:23:54 +00:00
mattf d15271da0b fixed overdialing bug in audo_dialFILL script 
git-svn-id: svn://192.168.202.10@709 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-11-12 04:51:19 +00:00
mattf efab419706 added hopper priority 
added default campaign manual dial list
added description of ASCII report generation scripts to SCRATCH INSTALL doc

git-svn-id: svn://192.168.202.10@700 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-10-31 05:14:39 +00:00
mattf 1798c4ada0 database changes for last commit 
git-svn-id: svn://192.168.202.10@502 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-05 21:54:02 +00:00
mattf c7dff15a93 full_serversSQL empty bug in AST_VDauto_dial_FILL.pl script 
git-svn-id: svn://192.168.202.10@413 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-11-28 17:55:20 +00:00
mattf 4e54a9f513 added AST_VDauto_dial_FILL.pl script to ADMIN_keepalive_ALL.pl script as option 7. Also, added to install and docs 
git-svn-id: svn://192.168.202.10@399 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-11-21 01:44:14 +00:00
mattf bdac926a67 second alpha AST_VDauto_dial_FILL.pl working fine for 1 hour with multi-servers 
git-svn-id: svn://192.168.202.10@398 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-11-20 22:17:43 +00:00
mattf 0e55171a45 first alpha functional code for AST_VDauto_dial_FILL.pl 
git-svn-id: svn://192.168.202.10@397 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-11-20 20:14:44 +00:00
mattf 43b8e284b4 continuing work on AST_VDauto_dial_FILL.pl 
added balance fill process doc

git-svn-id: svn://192.168.202.10@396 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-11-20 18:22:23 +00:00
mattf aea36dc45a added first work on balance dialing application: AST_VDauto_dial_FILL.pl 
git-svn-id: svn://192.168.202.10@394 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-11-16 20:52:54 +00:00