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Commit Graph
228 Commits
Author SHA1 Message Date
mattf bfe66a9b82 Added filtering by time (hours), and option for single user exports for Export Calls Report 
Fixed download bug, added option to see unanswered transfers in Fronter Closer Detail Report

git-svn-id: svn://192.168.202.10@3742 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-06-23 12:58:44 +00:00
mattf 0015766e02 Added dead_stop_recording campaign option 
Fix for dead call logging, added experimental dead call reversal option
Added IQNANQ status to second alert NQ

git-svn-id: svn://192.168.202.10@3740 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-06-17 21:07:21 +00:00
mattf 338086fa43 Added VIDPROMPTSPECIAL... Call Menu In-Group routing feature, Added CM_VIDPROMPT_SPECIAL Container Type 
Added additional in-group second-alert settings

git-svn-id: svn://192.168.202.10@3737 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-06-14 21:34:22 +00:00
mattf e7c359fd35 Added Second Agent Alert Trigger In-Group settings, allowing for a second audio alert to be played to the agent on repeat calls. 
git-svn-id: svn://192.168.202.10@3735 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-06-07 14:20:45 +00:00
mattf 709434cd00 Added List Weekday Resets, allowing for automatic list resets scheduled by day-of-the-week on a per-list basis. 
git-svn-id: svn://192.168.202.10@3731 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-05-25 12:17:50 +00:00
mattf 5695cdb5f6 Added User Inbound Calls Credits feature 
Added User Inbound Calls Today admin utilities page

git-svn-id: svn://192.168.202.10@3730 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-05-23 15:08:36 +00:00
mattf a093190cd6 Added modify_dial_prefix user setting 
git-svn-id: svn://192.168.202.10@3727 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-05-22 13:22:03 +00:00
mattf 8d95fed3c0 Added in-group and campaign custom fields 1-5, for script/webform/dispo-call-url use, chat fixes, qc fixes 
git-svn-id: svn://192.168.202.10@3725 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-05-19 00:20:45 +00:00
mattf 7aea5daea6 Added Latency Gaps logging 
Added Demographic Quotas campaign features
Added more logging for campaign test calls

git-svn-id: svn://192.168.202.10@3723 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-05-16 22:05:41 +00:00
mattf bf3d05eca2 Added agent screen latency logging, viewable in the Real-Time Report and 
the new Agent Latency Report.

git-svn-id: svn://192.168.202.10@3712 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-04-21 15:01:04 +00:00
mattf 58aa725799 Added Code to hangup & dispo NOAUDIODATA as ADAIR (Dead Air Auto) with Settings Container option, Issue #1459 
git-svn-id: svn://192.168.202.10@3706 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-04-14 12:56:42 +00:00
mattf ebfed832d6 Added send_notification Agent-API function 
git-svn-id: svn://192.168.202.10@3704 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-04-13 15:57:41 +00:00
mattf efd8878b52 Small doc updates to last commit 
git-svn-id: svn://192.168.202.10@3700 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-03-12 19:56:48 +00:00
mattf 92d80cf587 Added "Show Confetti" campaign setting, allowing for confetti to be shown to agents when they disposition a call as a SALE and/or a CALLBACK flagged status. 
Added "Abandon Check Queue" feature, to catch dropped Call Menu calls that are tagged with a Lead ID. For more information, see the bottom of the INBOUND_CALLBACK_QUEUE.txt document.
Added "Asterisk Restart URL" to the Modify Servers page, this can send a URL request any time Asterisk is auto-restarted on that server.
Added display of inbound Call Menu calls to the Admin Modify Lead page if CallerID display option is used on page.

git-svn-id: svn://192.168.202.10@3699 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-03-12 15:42:36 +00:00
mattf a5219368a9 Added setTimeoutAudioLoop agent_screen_timer option, Issue #1448 
git-svn-id: svn://192.168.202.10@3694 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-03-07 18:05:28 +00:00
mattf f24a594276 Added 20Hz_tone browser sound, Issue #1448 
git-svn-id: svn://192.168.202.10@3693 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-03-06 18:45:24 +00:00
mattf 12db1e7ab3 Added admin_listloader_fifth_gen.php for beta testing 
Added MULTI_VICIDIAL_lead_file_PRreplace.txt for testing

git-svn-id: svn://192.168.202.10@3682 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-02-11 03:39:45 +00:00
mattf a954a7815e Added the ability to have multiple "No Agent Call URL" entries for a single Campaign/In-Group/List 
git-svn-id: svn://192.168.202.10@3680 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-02-04 21:27:58 +00:00
mattf 814cb3e116 Added more help text for several In-Group settings 
git-svn-id: svn://192.168.202.10@3679 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-02-02 13:10:51 +00:00
mattf f53bfb3887 Added "Agent Call Hangup Route" campaign settings, allowing you to send calls that an agent is finished with to a Call Menu, In-Group or a pre-recorded message before hanging up the call. 
NOTE: After upgrading your system, be sure to set each dialer to "Rebuild conf files" = 'Y' for this feature to work properly.
Changed year in admin screens to 2023.

git-svn-id: svn://192.168.202.10@3672 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-01-18 21:25:08 +00:00
mattf 7e8da53a21 Changed default in-group on-hook CID to CUSTOMER_PHONE_RINGAGENT 
git-svn-id: svn://192.168.202.10@3667 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-01-12 16:01:33 +00:00
mattf e7d716445f Added enhanced_disconnect_logging=3 support , issue #1367 
git-svn-id: svn://192.168.202.10@3663 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-12-22 02:53:03 +00:00
mattf 79b5e1359b Added $HTMLcolors validation for color form entry fields in admin.php for In-Groups, Scripts and Screen Colors 
git-svn-id: svn://192.168.202.10@3662 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-12-14 20:03:44 +00:00
mattf ff4c525a6f Added webphone_settings option to phones, pointed to a settings container 
git-svn-id: svn://192.168.202.10@3650 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-10-21 16:42:59 +00:00
mattf 6f84aa965d Added login_kickall system setting 
git-svn-id: svn://192.168.202.10@3649 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-10-21 13:42:16 +00:00
mattf eb5f22761d Added more "XDAY" options to add_lead duplicate checks in the Non-Agent API 
Added more failed login details for level 9 users to User Modify page
Added User Logins Report
Added webserver/URL logins section to User Stats report for level 9 users
Added more failed login logging in user_authorization function.php scripts
Added more failed login reason messages display to timeclock.php
Added vicidial_user_logins_daily TEOD population to ADMIN keepalive script

git-svn-id: svn://192.168.202.10@3642 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-09-22 13:24:27 +00:00
mattf 7c889679a3 Added User Group "Script Override" option 
git-svn-id: svn://192.168.202.10@3634 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-09-01 13:54:01 +00:00
mattf 987fa26c43 Added BETA support for ConfBridge in Servers and Conferences 
git-svn-id: svn://192.168.202.10@3624 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-08-27 16:40:05 +00:00
mattf d207c02069 Added user_codes_admin user/system setting 
git-svn-id: svn://192.168.202.10@3614 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-07-30 14:05:36 +00:00
mattf 6655cc6b44 Added max_logged_in_agents campaign/system settings and dial_prefix list override 
git-svn-id: svn://192.168.202.10@3609 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-06-23 20:39:09 +00:00
mattf 63bbf2b3ac Added user_group_two to User Modify screen in admin.php 
git-svn-id: svn://192.168.202.10@3602 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-05-13 13:01:37 +00:00
mattf f12187d49d Added script_tab_frame_size campaign setting 
git-svn-id: svn://192.168.202.10@3600 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-05-10 21:17:56 +00:00
mattf d078ad7f78 small fixes to the last commit 
git-svn-id: svn://192.168.202.10@3599 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-05-10 19:50:03 +00:00
mattf dbec4b65f7 Added pre_filter_recent_call DID settings and Inbound DID Detail Report 
git-svn-id: svn://192.168.202.10@3598 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-05-10 15:26:38 +00:00
mattf 5cfa177df9 Added ig_xfer_list_sort campaign setting 
git-svn-id: svn://192.168.202.10@3597 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-05-06 13:28:41 +00:00
mattf dad091774e Added more debug output to the agi-AGENT_route.agi script 
Added FHG(file-http-get) message playback option to download file from website to the VD_amd.agi
Added example script for AWS Polly TTS generation of audio prompts
Updated documentation

git-svn-id: svn://192.168.202.10@3594 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-04-21 19:05:31 +00:00
mattf 2939cf408e Added List CID Group Override to the List Modification admin screen. 
Added new vicidial_dial_cid_log database call logging

git-svn-id: svn://192.168.202.10@3589 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-03-12 20:46:51 +00:00
mattf 0a40b84a87 Added STAGING option for campaign presets 
Added DELETE action to the 'update_presets' Non-Agent API function
Added more time-sync detailed logging from the agent screen

git-svn-id: svn://192.168.202.10@3586 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-03-10 15:09:55 +00:00
mattf e152282761 Added allow_web_debug system setting to disable $DB output by default. 
Added more input variable filtering

git-svn-id: svn://192.168.202.10@3567 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-02-21 15:41:15 +00:00
mattf 9eafb50667 Added agent_hide_hangup system and campaign settings 
git-svn-id: svn://192.168.202.10@3565 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-02-18 01:02:53 +00:00
mattf 01a3360302 Added more logging of dial alerts, force PauseCode MDSKIP when skipping previewed lead in vicidial.php 
Added pause_max_url campaign feature
Updated CALL_URL_FEATURES.txt doc

git-svn-id: svn://192.168.202.10@3561 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-02-13 14:24:13 +00:00
mattf dd66ba053d Added audio_store_GSM_allowed vicidial/options.php setting. Disabled GSM file uploads to the Audio Store by default. 
Disabled the PLAY link in the Audio Store for BAD FORMAT WAV files.
Added User setting to allow download of bad format WAV files.

git-svn-id: svn://192.168.202.10@3554 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-01-20 15:07:19 +00:00
mattf eea37f1fbc Added auto_alt_threshold option for campaigns and override option for lists 
git-svn-id: svn://192.168.202.10@3553 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-01-19 21:03:28 +00:00
mattf 267f8015c2 Added some new User Group settings 
git-svn-id: svn://192.168.202.10@3546 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-12-16 14:29:11 +00:00
mattf 78136bc0e2 Added User Location to the Modify User page. Also added Queue Groups Admin pages, allowing you to define multiple campaigns and/or in-groups in a single Queue Group to be used in some reports. 
git-svn-id: svn://192.168.202.10@3543 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-12-09 06:42:28 +00:00
mattf 7c2df7c241 Added MIN LENGTH to the Dispo Call URL ALT admin screen, allowing for a minimum call time threshold before a Dispo Call URL will trigger. 
git-svn-id: svn://192.168.202.10@3539 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-11-18 03:29:56 +00:00
mattf ed3335e3b8 Added In-Group in_queue_nanque options 
Added optional phone_number search for lead_all_info function
Fix for Inbound Report with optional campaign-select AHT calc

git-svn-id: svn://192.168.202.10@3535 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-11-08 03:54:53 +00:00
mattf 75752f6c53 Added 'Agent In-Call Tally Seconds Threshold' campaign setting, to better handle dialing volume on campaigns with long agent talk time. 
git-svn-id: svn://192.168.202.10@3531 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-10-22 17:53:13 +00:00
mattf b413c8c8a8 Added populate_lead_owner in-group option 
git-svn-id: svn://192.168.202.10@3518 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-09-12 00:44:38 +00:00
mattf 3def899218 Added new OWNERCUSTOMx handle methods for DID and Call Menu options 
git-svn-id: svn://192.168.202.10@3516 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-09-08 22:13:40 +00:00