mattf
6da312fdd7
Added update_alt_url Non-Agent API function
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Added dispo_call_url as option for update_campaign Non-Agent API function
Added display of the URL ID to the URL Multi admin page
Added email_header_attach and allow_sendmail_bypass options.php settings for dispo_call_url.php script
git-svn-id: svn://192.168.202.10@3558 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-01-28 02:43:52 +00:00
mattf
eea37f1fbc
Added auto_alt_threshold option for campaigns and override option for lists
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git-svn-id: svn://192.168.202.10@3553 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-01-19 21:03:28 +00:00
mattf
78136bc0e2
Added User Location to the Modify User page. Also added Queue Groups Admin pages, allowing you to define multiple campaigns and/or in-groups in a single Queue Group to be used in some reports.
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git-svn-id: svn://192.168.202.10@3543 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-12-09 06:42:28 +00:00
mattf
7c2df7c241
Added MIN LENGTH to the Dispo Call URL ALT admin screen, allowing for a minimum call time threshold before a Dispo Call URL will trigger.
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git-svn-id: svn://192.168.202.10@3539 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-11-18 03:29:56 +00:00
mattf
ed3335e3b8
Added In-Group in_queue_nanque options
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Added optional phone_number search for lead_all_info function
Fix for Inbound Report with optional campaign-select AHT calc
git-svn-id: svn://192.168.202.10@3535 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-11-08 03:54:53 +00:00
mattf
75752f6c53
Added 'Agent In-Call Tally Seconds Threshold' campaign setting, to better handle dialing volume on campaigns with long agent talk time.
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git-svn-id: svn://192.168.202.10@3531 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-10-22 17:53:13 +00:00
mattf
c14366eaa0
Added batch_update_lead function to the Non-Agent API
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git-svn-id: svn://192.168.202.10@3522 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-09-19 13:23:07 +00:00
mattf
77aa33a477
Added PJSIP support for Asterisk 16
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git-svn-id: svn://192.168.202.10@3505 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-08-27 14:36:09 +00:00
mattf
c97388f371
Fix for security issue, removed absolute path attachments for agc/dispo_send_email.php script, now attachments must be in "agc/attachments/" web directory
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git-svn-id: svn://192.168.202.10@3501 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-08-23 20:36:36 +00:00
mattf
990793016b
Added agc/dispo_list_quota.php script to deactivate lists once a limit of the number of leads matching set statuses is reached. See the comments in the code for more details.
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git-svn-id: svn://192.168.202.10@3493 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-08-13 19:17:32 +00:00
mattf
5223df0071
Added CID Group Failover campaign setting(cid_group_id_two)
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git-svn-id: svn://192.168.202.10@3489 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-08-01 00:38:51 +00:00
mattf
8fbb6fb44d
Added 24-Hour Called Count Limit campaign feature, allows you to limit the number of calls to be placed to a phone number or lead in a 24-hour time period. Also allows for state-based override settings. For more information, read the CALL_COUNT_LIMITS.txt doc.
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git-svn-id: svn://192.168.202.10@3483 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-07-16 05:49:21 +00:00
mattf
0a775958f6
Added display of the Phone Codes and Postal Codes that are loaded into the system. Linked from the System Settings page.
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git-svn-id: svn://192.168.202.10@3476 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-07-07 11:35:56 +00:00
mattf
e393845cae
SECURITY NOTE: For agent screen Webform buttons, we have changed the default behavior to not include user credentials in non-custom URL strings unless you set the new agc/options.php settings to do so: "$user_pass_webform and "$phone_login_webform" See the "agc/options-example.php" file for more information. *This will not affect custom webform query strings that start with "VAR"
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git-svn-id: svn://192.168.202.10@3475 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-07-06 14:48:26 +00:00
mattf
e0e3d1b701
Added display of Call Time Holidays to the agent screen Scheduled Callbacks calendar
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git-svn-id: svn://192.168.202.10@3474 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-07-06 05:40:26 +00:00
mattf
2f04e8f768
Added User override for campaign manual_dial_filter setting
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git-svn-id: svn://192.168.202.10@3472 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-07-05 15:00:49 +00:00
mattf
3aa6d4ef8a
Fixes for a couple of small issues(script two, manual dial ready timer) in agent screen
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git-svn-id: svn://192.168.202.10@3471 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-07-05 13:56:30 +00:00
mattf
346ce6002d
Added Transfer No Dispo campaign setting, allowing for transferred calls to not not immediately show the disposition panel on the agent screen.
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git-svn-id: svn://192.168.202.10@3470 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-07-02 14:22:01 +00:00
mattf
d213754cd4
Added CORS support for some admin web PHP scripts
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git-svn-id: svn://192.168.202.10@3460 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-06-18 19:23:02 +00:00
mattf
e2e0505570
Added CORS(Cross-Origin Resource Sharing) support for the VICIdial agent PHP scripts. see the CORS_SUPPORT.txt doc for more information.
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git-svn-id: svn://192.168.202.10@3459 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-06-18 03:24:05 +00:00
mattf
c78a9e8d5d
Added In-Group Drop Seconds Override Container and Inbound Manual Dial Agent Forced Ready features
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git-svn-id: svn://192.168.202.10@3451 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-06-09 16:49:24 +00:00
mattf
5bb660115d
Added TILTX features for pre-carrier call filtering
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git-svn-id: svn://192.168.202.10@3449 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-06-06 14:08:45 +00:00
mattf
04fa201cad
Added mohsuggest phone config option for SIP and IAX phones
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Added new option/layout to agc/alt_display.php
git-svn-id: svn://192.168.202.10@3435 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-04-29 21:02:47 +00:00
mattf
65e117617a
Added calls_inqueue_count_ campaign options
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git-svn-id: svn://192.168.202.10@3431 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-04-26 15:05:26 +00:00
mattf
e8e36342ab
Fix for campaign ID underscore issue #1265
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git-svn-id: svn://192.168.202.10@3430 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-04-24 02:46:22 +00:00
mattf
abf641ed53
Added 'custom_fields_delete' option for update_list function of the Non-Agent API
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git-svn-id: svn://192.168.202.10@3418 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-04-02 15:14:41 +00:00
mattf
85cf58aba7
Added populate_lead_comments in-group option, Issue #1229
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git-svn-id: svn://192.168.202.10@3406 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-26 02:48:36 +00:00
mattf
2cfd57bf23
Added leave_3way_start_recording campaign options
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git-svn-id: svn://192.168.202.10@3402 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-25 02:14:25 +00:00
mattf
eaaf68e4b8
Added checking of .wav files for asterisk-compatible format in Audio Store
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Added display of bad wav file formats on sounds_list Non-Agent API function
git-svn-id: svn://192.168.202.10@3398 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-22 16:52:40 +00:00
mattf
d3eea512f7
Added system settings for agent_hidden_sound and added more browser_alert_sounds
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Added agent screen visibility logging and Agent Hidden Browser Sounds
git-svn-id: svn://192.168.202.10@3390 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-18 06:49:09 +00:00
mattf
515d4a9051
Added a page to allow Editing existing Lead Loader Templates.
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git-svn-id: svn://192.168.202.10@3377 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-13 00:44:36 +00:00
mattf
4f0a045e17
Added Two-Factor Authentication system, Added mobile_number to User Modify screen
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Added BUTTON field type to custom list fields
git-svn-id: svn://192.168.202.10@3373 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-12 19:09:12 +00:00
mattf
7e091e5d0c
Added new QC module with QC scorecards, Quality Control Report, Settings Compare Utility
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git-svn-id: svn://192.168.202.10@3369 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-09 21:45:15 +00:00
mattf
baa3b82785
Added Default Phone Fields feature, Changed CLEAR LIST to remove custom fields for removed leads in admin.php
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Added Added --remove-abandoned-records-only option to ADMIN_custom_table_clean.pl script
git-svn-id: svn://192.168.202.10@3367 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-06 09:47:51 +00:00
mattf
05452d2883
Added SOURCESELECT Custom Field Type
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Added ability to calculate basic Math functions in SCRIPT custom field types
git-svn-id: svn://192.168.202.10@3352 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-02-11 23:43:56 +00:00
mattf
27285a6979
Added 'add_did' function to the Non-Agent API.
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git-svn-id: svn://192.168.202.10@3349 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-02-10 01:44:48 +00:00
mattf
4990e02d96
Added 'copy_user' function to the Non-Agent API.
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git-svn-id: svn://192.168.202.10@3342 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-01-14 14:14:48 +00:00
mattf
4babb9e0ba
Added Agent Search Method override options for campaigns and in-groups.
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git-svn-id: svn://192.168.202.10@3341 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-01-07 20:40:57 +00:00
mattf
de71e25392
Added SHARED_... campaign dial method auto-dial options, for more efficient agent multi-campaign dialing. Read the AGENT_MULTI-CAMPAIGN_DIALING.txt document for more information.
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git-svn-id: svn://192.168.202.10@3339 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-01-02 22:05:07 +00:00
mattf
8f5a7d14da
Added Transfer-Conf Button Launch campaign setting, allowing you to set a webform window to open when an agent clicks on the Transfer-Conf button.
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git-svn-id: svn://192.168.202.10@3334 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-12-02 02:24:19 +00:00
mattf
13848308b8
Added Daily Called Count Limits as a campaign setting, with options to count and/or restrict for manual dial calls or not.
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Added hopper debug output to the campaign debug report.
git-svn-id: svn://192.168.202.10@3331 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-24 05:24:25 +00:00
mattf
28258bed5f
Added Agent API function 'vm_message' allowing you to set the VM message to be played to a customer when the agent clicks on the VM button in the agent screen.
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git-svn-id: svn://192.168.202.10@3323 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-13 03:16:47 +00:00
mattf
0ff02d9165
Added Campaign setting for Hopper Drop-Run triggering. Forcing the one-time hopper insertion of DROP status leads instead of standard hopper loading.
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git-svn-id: svn://192.168.202.10@3314 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-11 20:16:00 +00:00
mattf
efa3b3796a
Added caching of parked call stats
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Added display of parked call stats, SLA stats and LIMITED report type to real-time report
Added optional rolling of park_log to archive perl script
git-svn-id: svn://192.168.202.10@3313 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-08 17:40:58 +00:00
mattf
954f2ba407
Added pause_max_exceptions campaign feature
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Fixed issue #1235
git-svn-id: svn://192.168.202.10@3302 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-10-04 16:30:04 +00:00
mattf
0d22dcadd7
Added system settings allowing you to remove digits from the beginning of a phone number when it is manual dialed or through the web lead loader.
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Fixed issue with Team Performance Detail report
git-svn-id: svn://192.168.202.10@3299 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-09-24 00:51:56 +00:00
mattf
f1d363403f
Added the ability to modify the status of any call or agent log in the Admin Modify Lead page. Must use new 'Modify Leads' options to enable for a user.
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git-svn-id: svn://192.168.202.10@3296 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-09-17 03:34:45 +00:00
mattf
ef596f0996
Added code and instructions for multi-campaign outbound agents, see the AGENT_MULTI-CAMPAIGN_DIALING.txt doc
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149.
Added Screen Colors option to set the submit button color on the admin screens and reports.
git-svn-id: svn://192.168.202.10@3284 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-08-26 13:44:19 +00:00
mattf
e7b0196900
Added campaigns_list & hopper_list functions to the Non-Agent API
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git-svn-id: svn://192.168.202.10@3276 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-08-15 20:29:55 +00:00
mattf
7e1e650436
Added option '2' to the User Modify "Modify Leads" setting allowing admin users to modify all lead fields except for phone number and alt phone.
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git-svn-id: svn://192.168.202.10@3274 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-08-15 04:42:29 +00:00