mattf
6e6609f993
Added code for recording_dtmf_muting, fix for Stereo Call Recording on multi-server clusters
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git-svn-id: svn://192.168.202.10@3949 3d104415-ff17-0410-8863-d5cf3c621b8a
2025-10-21 13:16:28 +00:00
mattf
4c6019a6be
Stereo Call Recording commit
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git-svn-id: svn://192.168.202.10@3941 3d104415-ff17-0410-8863-d5cf3c621b8a
2025-09-19 17:23:26 +00:00
mattf
d7ab4ef7b9
Added --vicidial-log-only option to archive log table script
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git-svn-id: svn://192.168.202.10@3876 3d104415-ff17-0410-8863-d5cf3c621b8a
2024-09-25 00:44:48 +00:00
mattf
c8cc7d80bd
Added --extended-log-only option to archive script
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git-svn-id: svn://192.168.202.10@3874 3d104415-ff17-0410-8863-d5cf3c621b8a
2024-09-17 02:12:29 +00:00
mattf
5a7c9c9025
Added HCI screen for Hopper Hold Inserts
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git-svn-id: svn://192.168.202.10@3779 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-11-28 14:02:47 +00:00
mattf
0175a169be
Added code for 3-way-press-agent functions in agent screen, more to follow.
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git-svn-id: svn://192.168.202.10@3777 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-11-18 12:42:31 +00:00
mattf
866a0812e5
Added --url-log-only and --url-log-days=x options for purging of vicidial_url_log table only from the ADMIN_archive_log_tables.pl script
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git-svn-id: svn://192.168.202.10@3769 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-10-28 12:31:09 +00:00
mattf
7aea5daea6
Added Latency Gaps logging
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Added Demographic Quotas campaign features
Added more logging for campaign test calls
git-svn-id: svn://192.168.202.10@3723 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-05-16 22:05:41 +00:00
mattf
bf3d05eca2
Added agent screen latency logging, viewable in the Real-Time Report and
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the new Agent Latency Report.
git-svn-id: svn://192.168.202.10@3712 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-21 15:01:04 +00:00
mattf
f34efc1799
Added dial_override_limit agc/options.php setting
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Added vicidial_user_dial_log logging, and rate limiting
git-svn-id: svn://192.168.202.10@3709 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-18 19:55:12 +00:00
mattf
e989d9638b
Added include_ip option for the agent_status Non-Agent API function
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git-svn-id: svn://192.168.202.10@3654 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-11-09 13:38:20 +00:00
mattf
2939cf408e
Added List CID Group Override to the List Modification admin screen.
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Added new vicidial_dial_cid_log database call logging
git-svn-id: svn://192.168.202.10@3589 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-03-12 20:46:51 +00:00
mattf
fb7ca3a532
Added --api-archive-days=X and --api-archive-only flags to archive log tables script
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git-svn-id: svn://192.168.202.10@3585 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-03-10 06:08:10 +00:00
mattf
72765820c6
Added --api-log-days=X and --api-only flags
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git-svn-id: svn://192.168.202.10@3519 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-09-12 20:26:37 +00:00
mattf
cfe17d57fd
Added vicidial_inbound_caller_codes logging to inbound call routing script
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git-svn-id: svn://192.168.202.10@3495 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-08-19 12:38:48 +00:00
mattf
2f1319014b
Added Event handlers for new manager events, updates to the listen script
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git-svn-id: svn://192.168.202.10@3422 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-04-08 14:35:22 +00:00
mattf
d3eea512f7
Added system settings for agent_hidden_sound and added more browser_alert_sounds
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Added agent screen visibility logging and Agent Hidden Browser Sounds
git-svn-id: svn://192.168.202.10@3390 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-18 06:49:09 +00:00
mattf
efa3b3796a
Added caching of parked call stats
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Added display of parked call stats, SLA stats and LIMITED report type to real-time report
Added optional rolling of park_log to archive perl script
git-svn-id: svn://192.168.202.10@3313 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-08 17:40:58 +00:00
mattf
13acaedefc
Added ability to limit the number of voicemail messages played to a single lead per day, as a campaign setting.
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git-svn-id: svn://192.168.202.10@3183 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-01-02 14:08:35 +00:00
mattf
c21795bfc5
Added 'logtable' SIP action, added sip actions to auto-dial calls
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git-svn-id: svn://192.168.202.10@3134 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-09-26 05:02:28 +00:00
mattf
3c35d01337
Added experimental SIP event logging
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git-svn-id: svn://192.168.202.10@3106 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-05-31 17:32:43 +00:00
mattf
036cbb1fa5
Added more logging for Asterisk AMD as well as beta AMD patch for logging of NOAUDIODATA answered calls and more AMD stats gathering
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Added new AST_activity_log_export.pl script to export selected data and send to an FTP server
git-svn-id: svn://192.168.202.10@3082 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-03-27 16:49:15 +00:00
mattf
8751b99667
Added --wipe-all-being-archived AND --did-log-days options to the archive log tables script
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git-svn-id: svn://192.168.202.10@3009 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-07-24 14:09:11 +00:00
mattf
ca63db9d8f
Added pause code manager approval option, requires a manager to approve a
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specific flagged pause code before the agent is allowed to use it in their agent screen.
Added switch lead log entry display to modify lead admin page
git-svn-id: svn://192.168.202.10@2963 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-04-11 17:18:42 +00:00
mattf
89723336b1
Added --wipe-closer-log flag to ADMIN_archive_log_tables.pl
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Added queue_log logging to inbound email handling
git-svn-id: svn://192.168.202.10@2847 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-10-26 14:27:27 +00:00
mattf
5147e1d303
Added screen_colors.php include file for uniform screen color code
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Added uniqueid logging to vicidial_xfer_log, as well as archiving of that table
git-svn-id: svn://192.168.202.10@2812 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-09-03 13:56:49 +00:00
mattf
75e173c09d
Added In-Group option to ask callers if they would take a survey after agent has handled their call. Overrides agent HANGUP CUSTOMER button to send call to survey instead. Includes sample 'survey_' audio
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Added HTML option to User Group Hourly Detail report
Small fix for XFER LINE HUNG UP detection
git-svn-id: svn://192.168.202.10@2804 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-08-17 17:34:09 +00:00
mattf
27ab9aa216
Fix for Cross-Cluster phones where phone_type has "trunk" in it
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Added user_call_log archiving when over 1000000 records
Added new options to Fronter/Closer report
git-svn-id: svn://192.168.202.10@2801 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-08-10 01:52:06 +00:00
mattf
3a686c5e72
beta code for rt blind monitoring logging
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git-svn-id: svn://192.168.202.10@2749 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-05-09 16:48:10 +00:00
mattf
80c4ec36f4
Added Drop Lists feature, allowing you to add new leads to a list built from
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DROP calls from inbound groups on a scheduled basis.
git-svn-id: svn://192.168.202.10@2714 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-27 19:56:06 +00:00
mattf
85969e5a28
Added logging of API request URLs, with display in API Log report
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git-svn-id: svn://192.168.202.10@2664 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-09 22:52:28 +00:00
mattf
56f1fd6969
Changed SSLFTP audio cron script to use hard-coded encryption flag for module
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Added --cpd-log-purge-days=XX option to archive log script
git-svn-id: svn://192.168.202.10@2647 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-12-12 22:03:31 +00:00
mattf
dfd44f9ad7
Added --recording-log-days=X option to the archive log tables script
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git-svn-id: svn://192.168.202.10@2583 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-08-27 14:18:30 +00:00
mattf
e330e9fe3f
Added options to trim some archived log tables in the ADMIN_archive_log_tables.pl script
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git-svn-id: svn://192.168.202.10@2549 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-06-12 12:15:22 +00:00
mattf
f864b91f0a
Added oldest_logs_date display field to system settings
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Added --vlog-daily option to archive log tables script
git-svn-id: svn://192.168.202.10@2416 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-11-25 05:22:14 +00:00
mattf
25b6863484
Added --carrier-daily flag, only active if --daily flag is also used in archive log tables script
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Added campaign features for Answering Machine Message Wildcards
git-svn-id: svn://192.168.202.10@2408 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-11-10 22:35:41 +00:00
mattf
0ef00eb857
Added compatability in the Vicidial code for Asterisk 11
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Added database and logfile logging of DTMF events. Works with Asterisk versions 1.8 and higher
git-svn-id: svn://192.168.202.10@2347 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-07-13 03:05:49 +00:00
mattf
194b0175e1
Added transfer_conf-ID of epoch to help prevent double-execution of transfer commands for agent api
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Added vicidial_api_log to archive_log_tables --daily process
git-svn-id: svn://192.168.202.10@2243 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-01-09 00:33:46 +00:00
mattf
fac42922d0
Altered ADMIN_archive_log_tables.pl script to use --days flag, allow for time periods of several years. months is still usable, but it's now an approximation.
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git-svn-id: svn://192.168.202.10@2083 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-03-05 15:02:20 +00:00
mattf
daaa72100c
Added logging of webserver and url used for all API calls, agent logins and reports
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Fixed minor bug related to modify lead page with custom fields and encryption
git-svn-id: svn://192.168.202.10@2053 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-01-08 21:00:33 +00:00
mattf
c6df8954a9
Added vicidial_dial_log outbound call logging
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git-svn-id: svn://192.168.202.10@1854 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-08-31 21:19:27 +00:00
mattf
a2171f9739
Added Carrier Log and Hangup Reason reports to Admin Utilities screen
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Added Lead Loading File Templates
Added "--daily" option to the ADMIN_archive_log_tables.pl script allowing
for the call_log and vicidial_log_extended tables to be archived every
night and only keep the last 24-hours of logs in the active table.
Fixed Hopper call count limit bug
git-svn-id: svn://192.168.202.10@1800 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-04-03 02:20:33 +00:00
mattf
b22c0a7a9a
Added optional DID Agent logging as System Settings option. This logs calls that come into DIDs in a separate table that includes the in-group and user that the call was sent to, if applicable
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git-svn-id: svn://192.168.202.10@1714 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-08-22 17:15:16 +00:00
mattf
eb8f732fbe
Added noanswer logging feature to System Settings, will log only auto-dial calls that are not answered to a separate table
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Added new Team Performance Detail report to the Reports page. This is a fairly detailed and database-intensive report that summarizes several user-grouped statistics
git-svn-id: svn://192.168.202.10@1708 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-08-09 20:34:24 +00:00
mattf
ed95c85bb8
Added ability to chose the type of callerid sent for inbound ring-agent calls in the in-group: GENERIC, INGROUP, CUSTOMER PHONE and combos.
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Added NA Call URL feature to campaigns and in-groups, works like dispo call url but only for non-agent handled calls like DROP, NA, etc...
Changed MULTI_LEAD Auto-Alt-Dial to use Auto-Alt-Dial Statuses set in the campaign automatically, you may need to add auto-alt-statuses
Added a check to admin.php to prevent submission of campaign and in-group changes before the entire form loads
Added call_id as a script and url variable
Added debug logging of dispo/start/add-lead/no-agent URL submissions to a database table
git-svn-id: svn://192.168.202.10@1706 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-08-02 05:49:37 +00:00
mattf
412a8d8c6f
small archive script bug fix
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git-svn-id: svn://192.168.202.10@1675 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-06-17 06:13:12 +00:00
mattf
dbfc261b04
Added ability to have outbound auto-dial campaigns drop to an audio prompt or a call menu. Outbound IVR Report added. Added optional logging of call menu caller key presses. Lead ID can now be preserved on calls coming from auto-dial or in-groups that go through call menus and back into an in-group.
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git-svn-id: svn://192.168.202.10@1664 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-05-26 04:37:51 +00:00
mattf
a750707ae2
Added queue-log and closer-log options, changed quiet to --quiet flag for ADMIN_archive_log_tables.pl script
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git-svn-id: svn://192.168.202.10@1648 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-04-30 18:44:25 +00:00
mattf
05222d16b6
Added Agent Lead Search feature
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Added display of lead searches in user stats page
Fixed rare performance bug in real time report
git-svn-id: svn://192.168.202.10@1603 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-02-18 20:53:57 +00:00
mattf
8a7ff2bfdc
added --months=XX option to the ADMIN_archive_log_tables.pl script
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git-svn-id: svn://192.168.202.10@1389 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-03-28 14:34:19 +00:00