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Commit Graph
85 Commits
Author SHA1 Message Date
mattf 79b2298ef8 Added Enhanced Agent Monitoring system settings option 
git-svn-id: svn://192.168.202.10@3894 3d104415-ff17-0410-8863-d5cf3c621b8a
 2025-01-06 15:45:34 +00:00
mattf 1f360994d9 Added archived-log cold-storage options and scripts 
git-svn-id: svn://192.168.202.10@3844 3d104415-ff17-0410-8863-d5cf3c621b8a
 2024-07-05 04:37:22 +00:00
mattf 7aea5daea6 Added Latency Gaps logging 
Added Demographic Quotas campaign features
Added more logging for campaign test calls

git-svn-id: svn://192.168.202.10@3723 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-05-16 22:05:41 +00:00
mattf fe75c3b8d4 Fix for admin logging in AST_settings_container_SQL.pl 
Added --khomp-enable CLI flag to install.pl

git-svn-id: svn://192.168.202.10@3671 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-01-18 03:27:26 +00:00
mattf dbf4d010ee Added postal code cities display 
git-svn-id: svn://192.168.202.10@3665 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-12-31 03:36:52 +00:00
mattf 74ed5e9cd1 Added KhompEnabled option to install.pl script for Khomp compatibility 
git-svn-id: svn://192.168.202.10@3664 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-12-29 02:52:08 +00:00
mattf 5d82e3fe7f Updated ConfBridge documentation 
Added 'C' keepalive flag for install.pl script

git-svn-id: svn://192.168.202.10@3628 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-08-29 18:45:34 +00:00
mattf c9b3722ba1 Added testing code for VERM(VICIdial Enhanced Reporting Module) 
git-svn-id: svn://192.168.202.10@3627 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-08-29 14:43:30 +00:00
mattf 77aa33a477 Added PJSIP support for Asterisk 16 
git-svn-id: svn://192.168.202.10@3505 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-08-27 14:36:09 +00:00
mattf 990793016b Added agc/dispo_list_quota.php script to deactivate lists once a limit of the number of leads matching set statuses is reached. See the comments in the code for more details. 
git-svn-id: svn://192.168.202.10@3493 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-08-13 19:17:32 +00:00
mattf 3c35d01337 Added experimental SIP event logging 
git-svn-id: svn://192.168.202.10@3106 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-05-31 17:32:43 +00:00
mattf 8673950621 Added option for Auto-inactive of expired lists 
Fixed issue with using CALLID at beginning of recording filename
Added partial experimantal Asterisk 13 compatibility

git-svn-id: svn://192.168.202.10@2817 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-09-21 12:28:02 +00:00
mattf 5e1668502d Added ability to transfer customer chats to another chat group or agent 
Added API Log Report to Admin Utilities page

git-svn-id: svn://192.168.202.10@2485 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-03-05 15:12:59 +00:00
mattf c423688eeb Updates and changes to ip_relay to look for installed package and to relay_control 
git-svn-id: svn://192.168.202.10@2452 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-01 14:20:53 +00:00
mattf 8952589d00 Added Chat Messaging 
git-svn-id: svn://192.168.202.10@2428 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-14 02:12:07 +00:00
mattf a06c8d2fe9 Added admin web interface to allow for easy linking and display of custom 
reports that are not included in Vicidial
Added Status Groups and the ability to override Campaign Statuses on a per-In-Group or per-List basis
Added Minimum and Maximum Seconds options for all status settings. This allows you to prevent the use of a status by an agent if they have
 talked to a customer less than X seconds or more than Y seconds.
Fixed issue with email Customer Gone message in agent screen
Added Asterisk 1.8 and higher voicemail.conf sample file
Added listed support in install.pl for Asterisk 11

git-svn-id: svn://192.168.202.10@2403 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-10-29 12:50:38 +00:00
mattf 1bd24b2302 Added optional GPG audio recording encryption. 
Added option to use RECID as a recording filename variable.

git-svn-id: svn://192.168.202.10@2378 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-09-16 02:20:11 +00:00
mattf fd7e59a528 Added ExpectedDBSchema line to astguiclient.conf 
git-svn-id: svn://192.168.202.10@2299 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-03-12 16:06:38 +00:00
mattf 261ea57108 Removed old non-English language files 
git-svn-id: svn://192.168.202.10@2291 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-03-02 12:10:48 +00:00
mattf d5aca68c39 Changes to install.pl to save custom.css customizations, issue #816 
git-svn-id: svn://192.168.202.10@2253 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-01-15 11:59:25 +00:00
mattf 147bf644e3 Added new Agent API function audio_playback to play audio files from the audio 
store in an active agent session. See AGENT_API.txt doc for more info

git-svn-id: svn://192.168.202.10@2131 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-06-19 21:00:35 +00:00
mattf 2d0602b4ff Added option.php option to allow user ID click to pause code report from the Agent Time Detail report 
Fixed several small bugs
Added new optional extras/did_recent_call.php script for use with DID Filter URL

git-svn-id: svn://192.168.202.10@2042 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-11-22 12:16:22 +00:00
mattf 6a24ba01aa small fix for mysqli to install.pl 
git-svn-id: svn://192.168.202.10@2018 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-09-02 15:49:57 +00:00
mattf 2a2ab52993 Fixed issue with non-standard conf file in install.pl and mysqli change 
git-svn-id: svn://192.168.202.10@2010 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-08-05 12:19:29 +00:00
mattf 9c7a7ae4e7 Added new agent_monitor.agi script to replace the agi-phone_monitor script for agent monitoring. Please read the AGENT_MONITOR.txt document for more information on the dialplan changes necessary to use this script. 
git-svn-id: svn://192.168.202.10@2001 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-07-16 18:44:34 +00:00
mattf ddd5e6ce69 Added optional password encryption to web interfaces 
Altered agi-phone_monitor script to not hangup after agent hangs up customer, requires small change to custom dialplan entries
Added new Dial Log report
Added Disable Auto Dial system setting

git-svn-id: svn://192.168.202.10@1999 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-07-11 12:33:50 +00:00
mattf c251b4b1a5 minor fix for Asterisk 1.8 compatibility in install.pl 
git-svn-id: svn://192.168.202.10@1919 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-01-21 17:23:41 +00:00
mattf dd261c5be1 Added BETA support for Asterisk 1.8 with vicidial. To download a version of Asterisk 1.8, go to: 
http://downloads.vicidial.com/beta-apps/

git-svn-id: svn://192.168.202.10@1917 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-01-20 17:41:26 +00:00
mattf 1b9a742810 Added inbound email queue to agent support 
git-svn-id: svn://192.168.202.10@1905 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-12-23 04:28:32 +00:00
mattf 05a7f137a2 Added servers svn version information 
git-svn-id: svn://192.168.202.10@1868 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-10-28 03:51:39 +00:00
mattf b29de5a5cf removed old web list loader 
git-svn-id: svn://192.168.202.10@1843 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-07-24 13:45:38 +00:00
mattf 19014858db Added Dialer Inventory Report options for excluding lists and ranking shifts display order 
Added User Group multi-selection option to the real-time report
Added HTML bar chart display options to most of the reports
Removed password logging from admin scripts failed login attempts
Made webroot-writable system setting function the same on all admin scripts
Fixed list lastcalldate for manual dial calls

git-svn-id: svn://192.168.202.10@1789 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-02-24 21:43:54 +00:00
mattf 1006942097 Added ability to use static audio from dynamic fields in Survey and Answering machine messages when using Cepstral TTS 
Added voicemail emailbody to voicemail.conf that will show callerIDnumber after the name

git-svn-id: svn://192.168.202.10@1710 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-08-16 01:04:01 +00:00
mattf 318a2d06e2 Added install.pl options to define conf file and copy web language translation files 
updated spanish agent interface

git-svn-id: svn://192.168.202.10@1678 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-06-20 04:06:08 +00:00
mattf f200f688f0 Added the ability to hide fields in the agent interface by entering ---HIDE--- into the System Settings label option for the field 
Added preprocess leads in script to filter leads and generate standard format lead files before being imported
changed realtime links to new realtime report

git-svn-id: svn://192.168.202.10@1577 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-12-17 11:40:51 +00:00
mattf fdaa80b070 Added Spanish and French sounds for date and say functions to work in those languages 
git-svn-id: svn://192.168.202.10@1448 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-06-19 14:08:05 +00:00
mattf 2fb748577f Added code for phase 1 of custom list fields 
Added 2 variables to astguiclient.conf

git-svn-id: svn://192.168.202.10@1424 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-05-06 23:09:03 +00:00
mattf c9594422da Added second FTP transfer script to run after primary FTP audio recording file transfer 
git-svn-id: svn://192.168.202.10@1263 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-11-23 06:57:48 +00:00
mattf b6ddbe90cc - Added agi-NVA_recording.agi script to allow for logging and recording of phone dialed calls 
- Added MIX directory auto mixing option to CRON audio step 1
- Added outbound callerIDnumber to DROP and other AGI transfers for in-groups
- Changed called_count to increment on alt-dial calls
- Fixed variable mis-assignment in several AGI and bin scripts
- Fixed Pause code issue with QueueMetrics

git-svn-id: svn://192.168.202.10@1254 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-11-09 07:56:44 +00:00
mattf defca204fc Added --GSW audio handling script option for GSM codec with RIFF headers and .wav filename extension 
git-svn-id: svn://192.168.202.10@1193 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-27 19:10:09 +00:00
mattf 1444786d0c Added pre-Answer handling of Sangoma CPD events, also new netborder 1.4 patch 
Added back-end processes for process triggers

git-svn-id: svn://192.168.202.10@1175 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-01 02:05:47 +00:00
mattf fbb52877ef fixed webroot permissions issue 
git-svn-id: svn://192.168.202.10@1173 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-29 04:36:28 +00:00
mattf 3386e18455 Added web-based configuration of Cepstral TTS prompts and more vicidial_list variables that can be used for TTS 
git-svn-id: svn://192.168.202.10@1170 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-28 15:47:10 +00:00
mattf eadbaca83b Added Quick Transfer button to the agent interface, as well as a preset prepopulate option 
Added a process to update statuses in the vicidial_list table by batch, with web report

git-svn-id: svn://192.168.202.10@1169 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-28 11:36:19 +00:00
mattf 3d5c1cf7db Code cleanup in several bin scripts 
Added new output options with audio file transfer to AST_VDsales_export.pl

git-svn-id: svn://192.168.202.10@1160 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-21 11:14:21 +00:00
mattf 6b29b5818c move copying of -vicidial.conf placeholder files inside the copy default conf files function 
doc update

git-svn-id: svn://192.168.202.10@1139 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-02 18:12:41 +00:00
mattf b3c3c4c943 added flag option to install.pl to not show any prompts 
added signalonly option to send dtmf AGI to only send signal, not audio

git-svn-id: svn://192.168.202.10@1072 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-03-12 20:04:24 +00:00
mattf 9e6d796508 Changed numerous files to give VICIDIAL the ability to quickly update conf files(And reload Asterisk) depending on settings in the VICIDIAL admin interface. For more information please look at the ASTERISK_CONF-GEN.txt file. 
git-svn-id: svn://192.168.202.10@1051 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-02-12 00:33:44 +00:00
mattf 9adc48af13 Added script to allow for batch synchronization between Vtiger 5.0.4 and VICIDIAL. 
Added script to allow for batch loading of leads into Vtiger
Several other Vtiger integration changes
see docs/VTIGER.txt for more info

git-svn-id: svn://192.168.202.10@1039 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-01-28 21:02:17 +00:00
mattf fded634f3e small bug fixes and updates 
git-svn-id: svn://192.168.202.10@881 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-05-27 09:52:10 +00:00