Commit Graph
176 Commits
Author SHA1 Message Date
mattf 7e04e59bce Updated definitions of SALEs to specifically mention status flag of SALE set to Y in help.php
git-svn-id: svn://192.168.202.10@2853 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-11-14 17:57:34 +00:00
mattf f9a76a6f56 Added new Real-Time Whiteboard multi-report
git-svn-id: svn://192.168.202.10@2848 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-10-28 13:36:05 +00:00
mattf 1ddc0a1efb Added scheduled_callbacks_email_alert campaign option
git-svn-id: svn://192.168.202.10@2842 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-10-19 02:12:27 +00:00
mattf 114d2dd1bc Added webphone_layout option to phones and user groups
git-svn-id: svn://192.168.202.10@2840 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-10-11 19:35:55 +00:00
mattf ae4d22a6f2 Added inbound list script override, Issue #1038
Updated QueueMetrics doc

git-svn-id: svn://192.168.202.10@2835 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-10-07 02:10:18 +00:00
mattf aad6404147 Added extension append cidname options
Added custom reports link variables

git-svn-id: svn://192.168.202.10@2825 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-09-30 13:14:52 +00:00
mattf 555c60bbde Added DID System-wide filter option to System Settings
Added DNC.COM inbound number filtering with DNCcom_inbound_filter.php

git-svn-id: svn://192.168.202.10@2821 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-09-25 17:29:30 +00:00
mattf 8673950621 Added option for Auto-inactive of expired lists
Fixed issue with using CALLID at beginning of recording filename
Added partial experimantal Asterisk 13 compatibility

git-svn-id: svn://192.168.202.10@2817 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-09-21 12:28:02 +00:00
mattf 2560d14fd1 Added filename_override option for Automated Reports, added more space for report_times
More cleanup of reports and formatting

git-svn-id: svn://192.168.202.10@2809 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-08-25 21:11:38 +00:00
mattf 9b528ee9f6 Added system setting to allow Lead Management admin utilities to handle
active lists.
Changed Advanced Lead Management tool to allow you to select multiple lists.
Added HTML display option to several reports

git-svn-id: svn://192.168.202.10@2806 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-08-19 15:34:05 +00:00
mattf 75e173c09d Added In-Group option to ask callers if they would take a survey after agent has handled their call. Overrides agent HANGUP CUSTOMER button to send call to survey instead. Includes sample 'survey_' audio
Added HTML option to User Group Hourly Detail report
Small fix for XFER LINE HUNG UP detection

git-svn-id: svn://192.168.202.10@2804 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-08-17 17:34:09 +00:00
mattf 096e50be62 Small bug fixes to vicidial web
git-svn-id: svn://192.168.202.10@2799 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-08-02 21:06:40 +00:00
mattf 3081df57d0 Added counter variable to HTTP Agent Push events
Added caching of hourly log totals for AST_VDadapt.pl script

git-svn-id: svn://192.168.202.10@2797 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-07-26 13:30:36 +00:00
mattf 91e28892db Changed password fields to allow up to 100 character passwords. Also changed
password recommendations to emphasize length over complexity.

git-svn-id: svn://192.168.202.10@2782 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-06-24 01:45:41 +00:00
mattf 04803d8df8 Added hide_inactive_lists system settings option
git-svn-id: svn://192.168.202.10@2779 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-06-13 13:21:20 +00:00
mattf 796544f446 Added basic one-way Cross-Cluster-Communication feature
Added ccc_lead_info API function
If phone entry fullname and cidnumber are empty, don't populate a callerid conf line in ADMIN_keepalive_ALL.pl script

git-svn-id: svn://192.168.202.10@2776 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-06-09 20:13:55 +00:00
mattf b5228d76d8 Added note to IP Lists on dispo call url functions
git-svn-id: svn://192.168.202.10@2765 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-05-31 16:23:37 +00:00
mattf 0c24e0c9cf Added Agent Events Push features
git-svn-id: svn://192.168.202.10@2764 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-05-31 13:38:33 +00:00
mattf 84311d0b50 Added logging of Real-Time report monitoring, and report in Admin Utilities
git-svn-id: svn://192.168.202.10@2756 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-05-16 10:46:39 +00:00
mattf 67e9452d7e Patched sec_convert to fix rounding time bug, issue #1011
Added start_call_url function to manual-dial calls

git-svn-id: svn://192.168.202.10@2746 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-05-04 22:20:13 +00:00
mattf ac9a1d2432 Added three_way_record_stop and hangup_xfer_record_start campaign features
git-svn-id: svn://192.168.202.10@2745 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-30 14:43:20 +00:00
mattf 179574affd Added campaign option for Callbacks Display Days which can limit the scheduled callbacks displayed to an agent by a number of days from now
git-svn-id: svn://192.168.202.10@2744 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-29 12:57:35 +00:00
mattf 17768f6969 Added Inbound and Advanced Forecasting Reports
git-svn-id: svn://192.168.202.10@2743 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-29 01:14:30 +00:00
mattf 6f2754df29 Fixed issue with entries in this server lists in admin.php
git-svn-id: svn://192.168.202.10@2738 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-25 17:55:56 +00:00
mattf 3ecca281e1 small fixes
git-svn-id: svn://192.168.202.10@2733 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-18 17:01:57 +00:00
mattf 1956fc56a6 Added ready_max_logout campaign/user setting and routing_prefix server setting
git-svn-id: svn://192.168.202.10@2732 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-16 21:23:00 +00:00
mattf da723cc785 Added dl_minutes option for drop lists
git-svn-id: svn://192.168.202.10@2728 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-10 18:05:45 +00:00
mattf 5a2610a556 Small fix to last commit, help.php
git-svn-id: svn://192.168.202.10@2727 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-10 02:42:02 +00:00
mattf 784c71bd4a Added IP Lists feature, allowing creating of lists of IP Addresses that can
be used as whitelists on a User Group basis for Agent, Admin and API
 web resources.

git-svn-id: svn://192.168.202.10@2726 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-10 02:30:33 +00:00
mattf c82912ac38 Added Agents count on server page
git-svn-id: svn://192.168.202.10@2725 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-07 11:54:13 +00:00
mattf 221af71168 Added USER_CUSTOM_ options to campaign custom callerID setting to allow for
custom caller IDs to be used per agent in MANUAL and INBOUND_MAN modes

git-svn-id: svn://192.168.202.10@2715 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-27 21:10:56 +00:00
mattf 80c4ec36f4 Added Drop Lists feature, allowing you to add new leads to a list built from
DROP calls from inbound groups on a scheduled basis.

git-svn-id: svn://192.168.202.10@2714 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-27 19:56:06 +00:00
mattf 00754f4d26 Added ability to use a special filter phone group entry "BLANK" for a blank CIDnumber
git-svn-id: svn://192.168.202.10@2711 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-22 21:31:33 +00:00
mattf addce196c9 Added pause code time limits warning feature
git-svn-id: svn://192.168.202.10@2709 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-21 16:16:45 +00:00
mattf 20651c0652 Added conf_qualify phones option for IAX
git-svn-id: svn://192.168.202.10@2708 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-20 17:53:56 +00:00
mattf bcaf002d67 Added CHAT option to Inbound Queue No Dial campaign setting to prevent
outbound auto-dialing if a chat is waiting for an agent

git-svn-id: svn://192.168.202.10@2702 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-14 18:32:14 +00:00
mattf 9a05c302a4 Added campaign agent_xfer_validation option and ingroup populate_state_areacode option
git-svn-id: svn://192.168.202.10@2698 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-09 20:54:47 +00:00
mattf 4dcbc60eac Added admin Automated Reports section, allowing easier web configuration of scheduled reports being sent by Email or FTP.
git-svn-id: svn://192.168.202.10@2695 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-05 04:34:52 +00:00
mattf 116c4236aa Expanded required custom fields types
git-svn-id: svn://192.168.202.10@2694 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-03 17:10:04 +00:00
mattf 8c615a9d18 Added validation that sounds web dir exists for audio store and non-agent API
Enabled required custom list fields with INBOUND_ONLY option

git-svn-id: svn://192.168.202.10@2693 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-02 18:26:42 +00:00
mattf 073538c1f7 Changed Custom Fields of SCRIPT type to allow URLs and urlencoded variables
when using --U-- and --V-- to declare variables, issue #979

git-svn-id: svn://192.168.202.10@2692 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-01 04:53:34 +00:00
mattf 35638dad9f Added warning for On Hold Message if too long, adjusted chooser placements in admin.php
Added QXZ translation to admin web user functions text in non_agent_api.php, Issue #996

git-svn-id: svn://192.168.202.10@2682 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-23 15:13:51 +00:00
mattf 017dddb50a Added new DNC options to Manual Dial Filter campaign feature that are not
tied to the campaign DNC settings.
Added counts to add/delete DNC numbers admin screen.

git-svn-id: svn://192.168.202.10@2680 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-21 21:03:26 +00:00
mattf c47be94c3a Added In-group areacode_filter feature, allowing you to drop calls after a set number of seconds in queue that either match or do not match a list of areacodes defined per in-group.
git-svn-id: svn://192.168.202.10@2674 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-21 03:55:04 +00:00
mattf 4c6bea71f0 Added campaign setting for Dead Call to Dispo Only, to allow the Dead Call Max Seconds setting to send the agent to the dispo screen
git-svn-id: svn://192.168.202.10@2671 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-17 22:40:50 +00:00
mattf bdcc1f6265 Added phone_number_log API function
Added api_only_user User option

git-svn-id: svn://192.168.202.10@2662 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-07 18:44:38 +00:00
mattf 3d9f12efd1 Added OW options to populate_lead_province in-group option to overwrite province field every time a call goes into the in-group.
git-svn-id: svn://192.168.202.10@2659 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-01-18 11:04:56 +00:00
mattf 44a49f607f Added populate_lead_province in-group option
git-svn-id: svn://192.168.202.10@2658 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-01-14 19:56:20 +00:00
mattf ca6a35e37d Added cm_phonesearch.agi script for phone number searching and redirection from a Call Menu
git-svn-id: svn://192.168.202.10@2657 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-01-13 21:53:15 +00:00
mattf 4dbfe5efe8 Fixed issue #985, inbound dispo call url
git-svn-id: svn://192.168.202.10@2656 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-12-31 18:39:34 +00:00