Commit Graph
54 Commits
Author SHA1 Message Date
mattf c3bc069ff2 Added --agent-log-only flag to archive script
git-svn-id: svn://192.168.202.10@3963 3d104415-ff17-0410-8863-d5cf3c621b8a
2026-01-12 02:53:50 +00:00
mattf c3e53f7975 Added crashed DB table display to admin web screens
Added --vicidial-dial-log-only flag to log archive script

git-svn-id: svn://192.168.202.10@3950 3d104415-ff17-0410-8863-d5cf3c621b8a
2025-10-26 12:39:52 +00:00
mattf 6e6609f993 Added code for recording_dtmf_muting, fix for Stereo Call Recording on multi-server clusters
git-svn-id: svn://192.168.202.10@3949 3d104415-ff17-0410-8863-d5cf3c621b8a
2025-10-21 13:16:28 +00:00
mattf 4c6019a6be Stereo Call Recording commit
git-svn-id: svn://192.168.202.10@3941 3d104415-ff17-0410-8863-d5cf3c621b8a
2025-09-19 17:23:26 +00:00
mattf d7ab4ef7b9 Added --vicidial-log-only option to archive log table script
git-svn-id: svn://192.168.202.10@3876 3d104415-ff17-0410-8863-d5cf3c621b8a
2024-09-25 00:44:48 +00:00
mattf c8cc7d80bd Added --extended-log-only option to archive script
git-svn-id: svn://192.168.202.10@3874 3d104415-ff17-0410-8863-d5cf3c621b8a
2024-09-17 02:12:29 +00:00
mattf 5a7c9c9025 Added HCI screen for Hopper Hold Inserts
git-svn-id: svn://192.168.202.10@3779 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-11-28 14:02:47 +00:00
mattf 0175a169be Added code for 3-way-press-agent functions in agent screen, more to follow.
git-svn-id: svn://192.168.202.10@3777 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-11-18 12:42:31 +00:00
mattf 866a0812e5 Added --url-log-only and --url-log-days=x options for purging of vicidial_url_log table only from the ADMIN_archive_log_tables.pl script
git-svn-id: svn://192.168.202.10@3769 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-10-28 12:31:09 +00:00
mattf 7aea5daea6 Added Latency Gaps logging
Added Demographic Quotas campaign features
Added more logging for campaign test calls

git-svn-id: svn://192.168.202.10@3723 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-05-16 22:05:41 +00:00
mattf bf3d05eca2 Added agent screen latency logging, viewable in the Real-Time Report and
the new Agent Latency Report.

git-svn-id: svn://192.168.202.10@3712 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-21 15:01:04 +00:00
mattf f34efc1799 Added dial_override_limit agc/options.php setting
Added vicidial_user_dial_log logging, and rate limiting

git-svn-id: svn://192.168.202.10@3709 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-18 19:55:12 +00:00
mattf e989d9638b Added include_ip option for the agent_status Non-Agent API function
git-svn-id: svn://192.168.202.10@3654 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-11-09 13:38:20 +00:00
mattf 2939cf408e Added List CID Group Override to the List Modification admin screen.
Added new vicidial_dial_cid_log database call logging

git-svn-id: svn://192.168.202.10@3589 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-03-12 20:46:51 +00:00
mattf fb7ca3a532 Added --api-archive-days=X and --api-archive-only flags to archive log tables script
git-svn-id: svn://192.168.202.10@3585 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-03-10 06:08:10 +00:00
mattf 72765820c6 Added --api-log-days=X and --api-only flags
git-svn-id: svn://192.168.202.10@3519 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-09-12 20:26:37 +00:00
mattf cfe17d57fd Added vicidial_inbound_caller_codes logging to inbound call routing script
git-svn-id: svn://192.168.202.10@3495 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-08-19 12:38:48 +00:00
mattf 2f1319014b Added Event handlers for new manager events, updates to the listen script
git-svn-id: svn://192.168.202.10@3422 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-04-08 14:35:22 +00:00
mattf d3eea512f7 Added system settings for agent_hidden_sound and added more browser_alert_sounds
Added agent screen visibility logging and Agent Hidden Browser Sounds

git-svn-id: svn://192.168.202.10@3390 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-18 06:49:09 +00:00
mattf efa3b3796a Added caching of parked call stats
Added display of parked call stats, SLA stats and LIMITED report type to real-time report
Added optional rolling of park_log to archive perl script

git-svn-id: svn://192.168.202.10@3313 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-08 17:40:58 +00:00
mattf 13acaedefc Added ability to limit the number of voicemail messages played to a single lead per day, as a campaign setting.
git-svn-id: svn://192.168.202.10@3183 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-01-02 14:08:35 +00:00
mattf c21795bfc5 Added 'logtable' SIP action, added sip actions to auto-dial calls
git-svn-id: svn://192.168.202.10@3134 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-09-26 05:02:28 +00:00
mattf 3c35d01337 Added experimental SIP event logging
git-svn-id: svn://192.168.202.10@3106 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-05-31 17:32:43 +00:00
mattf 036cbb1fa5 Added more logging for Asterisk AMD as well as beta AMD patch for logging of NOAUDIODATA answered calls and more AMD stats gathering
Added new AST_activity_log_export.pl script to export selected data and send to an FTP server

git-svn-id: svn://192.168.202.10@3082 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-03-27 16:49:15 +00:00
mattf 8751b99667 Added --wipe-all-being-archived AND --did-log-days options to the archive log tables script
git-svn-id: svn://192.168.202.10@3009 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-07-24 14:09:11 +00:00
mattf ca63db9d8f Added pause code manager approval option, requires a manager to approve a
specific flagged pause code before the agent is allowed to use it in their agent screen.
Added switch lead log entry display to modify lead admin page

git-svn-id: svn://192.168.202.10@2963 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-04-11 17:18:42 +00:00
mattf 89723336b1 Added --wipe-closer-log flag to ADMIN_archive_log_tables.pl
Added queue_log logging to inbound email handling

git-svn-id: svn://192.168.202.10@2847 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-10-26 14:27:27 +00:00
mattf 5147e1d303 Added screen_colors.php include file for uniform screen color code
Added uniqueid logging to vicidial_xfer_log, as well as archiving of that table

git-svn-id: svn://192.168.202.10@2812 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-09-03 13:56:49 +00:00
mattf 75e173c09d Added In-Group option to ask callers if they would take a survey after agent has handled their call. Overrides agent HANGUP CUSTOMER button to send call to survey instead. Includes sample 'survey_' audio
Added HTML option to User Group Hourly Detail report
Small fix for XFER LINE HUNG UP detection

git-svn-id: svn://192.168.202.10@2804 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-08-17 17:34:09 +00:00
mattf 27ab9aa216 Fix for Cross-Cluster phones where phone_type has "trunk" in it
Added user_call_log archiving when over 1000000 records
Added new options to Fronter/Closer report

git-svn-id: svn://192.168.202.10@2801 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-08-10 01:52:06 +00:00
mattf 3a686c5e72 beta code for rt blind monitoring logging
git-svn-id: svn://192.168.202.10@2749 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-05-09 16:48:10 +00:00
mattf 80c4ec36f4 Added Drop Lists feature, allowing you to add new leads to a list built from
DROP calls from inbound groups on a scheduled basis.

git-svn-id: svn://192.168.202.10@2714 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-27 19:56:06 +00:00
mattf 85969e5a28 Added logging of API request URLs, with display in API Log report
git-svn-id: svn://192.168.202.10@2664 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-09 22:52:28 +00:00
mattf 56f1fd6969 Changed SSLFTP audio cron script to use hard-coded encryption flag for module
Added --cpd-log-purge-days=XX option to archive log script

git-svn-id: svn://192.168.202.10@2647 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-12-12 22:03:31 +00:00
mattf dfd44f9ad7 Added --recording-log-days=X option to the archive log tables script
git-svn-id: svn://192.168.202.10@2583 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-08-27 14:18:30 +00:00
mattf e330e9fe3f Added options to trim some archived log tables in the ADMIN_archive_log_tables.pl script
git-svn-id: svn://192.168.202.10@2549 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-06-12 12:15:22 +00:00
mattf f864b91f0a Added oldest_logs_date display field to system settings
Added --vlog-daily option to archive log tables script

git-svn-id: svn://192.168.202.10@2416 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-11-25 05:22:14 +00:00
mattf 25b6863484 Added --carrier-daily flag, only active if --daily flag is also used in archive log tables script
Added campaign features for Answering Machine Message Wildcards

git-svn-id: svn://192.168.202.10@2408 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-11-10 22:35:41 +00:00
mattf 0ef00eb857 Added compatability in the Vicidial code for Asterisk 11
Added database and logfile logging of DTMF events. Works with Asterisk versions 1.8 and higher

git-svn-id: svn://192.168.202.10@2347 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-07-13 03:05:49 +00:00
mattf 194b0175e1 Added transfer_conf-ID of epoch to help prevent double-execution of transfer commands for agent api
Added vicidial_api_log to archive_log_tables --daily process

git-svn-id: svn://192.168.202.10@2243 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-01-09 00:33:46 +00:00
mattf fac42922d0 Altered ADMIN_archive_log_tables.pl script to use --days flag, allow for time periods of several years. months is still usable, but it's now an approximation.
git-svn-id: svn://192.168.202.10@2083 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-03-05 15:02:20 +00:00
mattf daaa72100c Added logging of webserver and url used for all API calls, agent logins and reports
Fixed minor bug related to modify lead page with custom fields and encryption

git-svn-id: svn://192.168.202.10@2053 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-01-08 21:00:33 +00:00
mattf c6df8954a9 Added vicidial_dial_log outbound call logging
git-svn-id: svn://192.168.202.10@1854 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-08-31 21:19:27 +00:00
mattf a2171f9739 Added Carrier Log and Hangup Reason reports to Admin Utilities screen
Added Lead Loading File Templates
Added "--daily" option to the ADMIN_archive_log_tables.pl script allowing
	for the call_log and vicidial_log_extended tables to be archived every
	night and only keep the last 24-hours of logs in the active table.
Fixed Hopper call count limit bug

git-svn-id: svn://192.168.202.10@1800 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-04-03 02:20:33 +00:00
mattf b22c0a7a9a Added optional DID Agent logging as System Settings option. This logs calls that come into DIDs in a separate table that includes the in-group and user that the call was sent to, if applicable
git-svn-id: svn://192.168.202.10@1714 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-08-22 17:15:16 +00:00
mattf eb8f732fbe Added noanswer logging feature to System Settings, will log only auto-dial calls that are not answered to a separate table
Added new Team Performance Detail report to the Reports page. This is a fairly detailed and database-intensive report that summarizes several user-grouped statistics

git-svn-id: svn://192.168.202.10@1708 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-08-09 20:34:24 +00:00
mattf ed95c85bb8 Added ability to chose the type of callerid sent for inbound ring-agent calls in the in-group: GENERIC, INGROUP, CUSTOMER PHONE and combos.
Added NA Call URL feature to campaigns and in-groups, works like dispo call url but only for non-agent handled calls like DROP, NA, etc...
Changed MULTI_LEAD Auto-Alt-Dial to use Auto-Alt-Dial Statuses set in the campaign automatically, you may need to add auto-alt-statuses
Added a check to admin.php to prevent submission of campaign and in-group changes before the entire form loads
Added call_id as a script and url variable
Added debug logging of dispo/start/add-lead/no-agent URL submissions to a database table

git-svn-id: svn://192.168.202.10@1706 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-08-02 05:49:37 +00:00
mattf 412a8d8c6f small archive script bug fix
git-svn-id: svn://192.168.202.10@1675 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-06-17 06:13:12 +00:00
mattf dbfc261b04 Added ability to have outbound auto-dial campaigns drop to an audio prompt or a call menu. Outbound IVR Report added. Added optional logging of call menu caller key presses. Lead ID can now be preserved on calls coming from auto-dial or in-groups that go through call menus and back into an in-group.
git-svn-id: svn://192.168.202.10@1664 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-05-26 04:37:51 +00:00
mattf a750707ae2 Added queue-log and closer-log options, changed quiet to --quiet flag for ADMIN_archive_log_tables.pl script
git-svn-id: svn://192.168.202.10@1648 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-04-30 18:44:25 +00:00