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a0b526484fa496c369bffff16e0b88a60c19bcaf
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534 Commits
Author SHA1 Message Date
mattf a0b526484f Add comments to VD_amd.agi about AMDMINLEN dialplan variable 
git-svn-id: svn://192.168.202.10@3879 3d104415-ff17-0410-8863-d5cf3c621b8a
 2024-10-17 20:18:16 +00:00
mattf 54d55ea291 Fixes for Khomp call processing 
Added Khomp Quick Stats Report

git-svn-id: svn://192.168.202.10@3877 3d104415-ff17-0410-8863-d5cf3c621b8a
 2024-10-02 02:28:56 +00:00
mattf 211ab30725 Added AMD minimum length handling to increase short call durations in VD_amd.agi 
git-svn-id: svn://192.168.202.10@3873 3d104415-ff17-0410-8863-d5cf3c621b8a
 2024-09-07 02:44:25 +00:00
mattf 1c93fe4b46 Added cm_sc_lunch_redirect.agi script 
git-svn-id: svn://192.168.202.10@3871 3d104415-ff17-0410-8863-d5cf3c621b8a
 2024-09-03 05:53:38 +00:00
mattf 606630ca55 Remove ding and sleep for dropped calls going to an extension(message) in outbound AGI script 
git-svn-id: svn://192.168.202.10@3860 3d104415-ff17-0410-8863-d5cf3c621b8a
 2024-08-04 16:20:29 +00:00
mattf 353cf8d3e1 Small fix for ConfBridge in Inbound AGI script 
git-svn-id: svn://192.168.202.10@3856 3d104415-ff17-0410-8863-d5cf3c621b8a
 2024-07-23 20:32:59 +00:00
mattf 62aa29f2cf Cleanup of callerid validation/failover in cm_dnc.agi, Issue #1521 
git-svn-id: svn://192.168.202.10@3852 3d104415-ff17-0410-8863-d5cf3c621b8a
 2024-07-12 12:55:51 +00:00
mattf bc7088728e Added option to not update vicidial_list in cm_dnc.agi 
git-svn-id: svn://192.168.202.10@3834 3d104415-ff17-0410-8863-d5cf3c621b8a
 2024-04-30 12:48:41 +00:00
mattf 85f7ea425f Fix for last commit 
git-svn-id: svn://192.168.202.10@3830 3d104415-ff17-0410-8863-d5cf3c621b8a
 2024-04-26 02:22:30 +00:00
mattf b99ef1dbcf Added md_check option for transfer_conference function for Agent API 
Added ConfBridge support for 3-way press-1 features

git-svn-id: svn://192.168.202.10@3829 3d104415-ff17-0410-8863-d5cf3c621b8a
 2024-04-26 02:13:22 +00:00
mattf 75fce19607 Fix for ConfBridge code in AGI scripts 
git-svn-id: svn://192.168.202.10@3828 3d104415-ff17-0410-8863-d5cf3c621b8a
 2024-04-25 21:04:43 +00:00
mattf 3542e9176d Added ConfBridge code and applied ConfBridge patches by default 
git-svn-id: svn://192.168.202.10@3826 3d104415-ff17-0410-8863-d5cf3c621b8a
 2024-04-21 03:03:49 +00:00
mattf b96bef0eef Fix for inbound Holidays changes earlier today 
git-svn-id: svn://192.168.202.10@3811 3d104415-ff17-0410-8863-d5cf3c621b8a
 2024-02-28 01:46:53 +00:00
mattf 63ff73c6dd Added holiday_method option 
git-svn-id: svn://192.168.202.10@3810 3d104415-ff17-0410-8863-d5cf3c621b8a
 2024-02-27 17:23:36 +00:00
mattf f78c94a9f8 Added INBOUND_DID In-Group populate option 
git-svn-id: svn://192.168.202.10@3807 3d104415-ff17-0410-8863-d5cf3c621b8a
 2024-02-23 14:06:33 +00:00
mattf 8002871525 Added Per-User Per-In-Group daily call limits. 
git-svn-id: svn://192.168.202.10@3805 3d104415-ff17-0410-8863-d5cf3c621b8a
 2024-02-21 02:49:58 +00:00
mattf 8934c37f5d Added phone_login search option for user to the agi-AGENT_route.agi script 
git-svn-id: svn://192.168.202.10@3802 3d104415-ff17-0410-8863-d5cf3c621b8a
 2024-01-30 18:15:27 +00:00
mattf 4561fcf68a Added CLI flags for timeout and outside-agent dial timeout in the 3way-press-agent scripts 
git-svn-id: svn://192.168.202.10@3800 3d104415-ff17-0410-8863-d5cf3c621b8a
 2024-01-17 05:26:50 +00:00
mattf c723b67fb3 Added agent_heartbeat for 3way-press-1 outside-agents 
git-svn-id: svn://192.168.202.10@3797 3d104415-ff17-0410-8863-d5cf3c621b8a
 2024-01-15 05:01:58 +00:00
mattf ae255aab7e Added call_channel and call_transfer logging for 3way-press outside-agents 
git-svn-id: svn://192.168.202.10@3795 3d104415-ff17-0410-8863-d5cf3c621b8a
 2024-01-08 21:21:47 +00:00
mattf bac897234d Added a Multi-call option to the agent 3-way press-1 calls feature. 
git-svn-id: svn://192.168.202.10@3792 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-12-29 03:34:37 +00:00
mattf 2b5780a985 Updates for agent 3-way press-1 calls feature 
git-svn-id: svn://192.168.202.10@3778 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-11-18 21:07:19 +00:00
mattf 0175a169be Added code for 3-way-press-agent functions in agent screen, more to follow. 
git-svn-id: svn://192.168.202.10@3777 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-11-18 12:42:31 +00:00
mattf 2ff9aa26b7 Fix for rare fronter/closer logging issue on CLOSER calls 
git-svn-id: svn://192.168.202.10@3768 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-10-26 13:27:09 +00:00
mattf bdb59708eb Fixes for recording file issues 
git-svn-id: svn://192.168.202.10@3754 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-09-06 21:09:36 +00:00
mattf 5f205e887a Added agi-NVA_recording_MIX.agi script 
git-svn-id: svn://192.168.202.10@3753 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-08-15 01:42:57 +00:00
mattf 1f50c3bc52 Fix for last commit 
git-svn-id: svn://192.168.202.10@3752 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-08-14 02:07:42 +00:00
mattf 0eeda66515 Added In-Group Third agent alert trigger settings 
git-svn-id: svn://192.168.202.10@3750 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-08-11 02:49:22 +00:00
mattf 9d85bb73fe Added manual_vm_status_updates campaign option 
git-svn-id: svn://192.168.202.10@3745 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-07-27 01:42:03 +00:00
mattf 0015766e02 Added dead_stop_recording campaign option 
Fix for dead call logging, added experimental dead call reversal option
Added IQNANQ status to second alert NQ

git-svn-id: svn://192.168.202.10@3740 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-06-17 21:07:21 +00:00
mattf 338086fa43 Added VIDPROMPTSPECIAL... Call Menu In-Group routing feature, Added CM_VIDPROMPT_SPECIAL Container Type 
Added additional in-group second-alert settings

git-svn-id: svn://192.168.202.10@3737 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-06-14 21:34:22 +00:00
mattf e7c359fd35 Added Second Agent Alert Trigger In-Group settings, allowing for a second audio alert to be played to the agent on repeat calls. 
git-svn-id: svn://192.168.202.10@3735 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-06-07 14:20:45 +00:00
mattf c76473c059 Added remaining vicidial_list fields to agi-set_variables.agi script 
git-svn-id: svn://192.168.202.10@3734 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-06-06 12:33:41 +00:00
mattf 42838fb962 Added option to send any URL as POST if "POST" is at the end of the $function var in AST_send_URL.pl script 
Added cm_sc_send_url_status.agi script

git-svn-id: svn://192.168.202.10@3732 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-06-01 01:46:07 +00:00
mattf 5695cdb5f6 Added User Inbound Calls Credits feature 
Added User Inbound Calls Today admin utilities page

git-svn-id: svn://192.168.202.10@3730 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-05-23 15:08:36 +00:00
mattf 58aa725799 Added Code to hangup & dispo NOAUDIODATA as ADAIR (Dead Air Auto) with Settings Container option, Issue #1459 
git-svn-id: svn://192.168.202.10@3706 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-04-14 12:56:42 +00:00
mattf 92d80cf587 Added "Show Confetti" campaign setting, allowing for confetti to be shown to agents when they disposition a call as a SALE and/or a CALLBACK flagged status. 
Added "Abandon Check Queue" feature, to catch dropped Call Menu calls that are tagged with a Lead ID. For more information, see the bottom of the INBOUND_CALLBACK_QUEUE.txt document.
Added "Asterisk Restart URL" to the Modify Servers page, this can send a URL request any time Asterisk is auto-restarted on that server.
Added display of inbound Call Menu calls to the Admin Modify Lead page if CallerID display option is used on page.

git-svn-id: svn://192.168.202.10@3699 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-03-12 15:42:36 +00:00
mattf a954a7815e Added the ability to have multiple "No Agent Call URL" entries for a single Campaign/In-Group/List 
git-svn-id: svn://192.168.202.10@3680 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-02-04 21:27:58 +00:00
mattf 28911bd5a2 Added instructions and scripts for creating a Gateway Recording server. See the GATEWAY_RECORDING_SERVER.txt doc for more info. 
git-svn-id: svn://192.168.202.10@3678 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-02-01 13:26:56 +00:00
mattf 95f87d6782 Added response logging for manual dial outbound calls in Call Menu IVRs 
git-svn-id: svn://192.168.202.10@3673 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-01-18 22:36:34 +00:00
mattf 2457a0ba03 Fix for long in-group dialstring extensions on agent in-group calls/transfers 
git-svn-id: svn://192.168.202.10@3656 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-11-16 17:39:57 +00:00
mattf 23aa224a16 Changed SHARED_ campaign in-group transfers to use 'SRDROP' log status instead of 'DROP' 
git-svn-id: svn://192.168.202.10@3606 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-05-24 21:50:11 +00:00
mattf d078ad7f78 small fixes to the last commit 
git-svn-id: svn://192.168.202.10@3599 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-05-10 19:50:03 +00:00
mattf dbec4b65f7 Added pre_filter_recent_call DID settings and Inbound DID Detail Report 
git-svn-id: svn://192.168.202.10@3598 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-05-10 15:26:38 +00:00
mattf dad091774e Added more debug output to the agi-AGENT_route.agi script 
Added FHG(file-http-get) message playback option to download file from website to the VD_amd.agi
Added example script for AWS Polly TTS generation of audio prompts
Updated documentation

git-svn-id: svn://192.168.202.10@3594 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-04-21 19:05:31 +00:00
mattf ed3335e3b8 Added In-Group in_queue_nanque options 
Added optional phone_number search for lead_all_info function
Fix for Inbound Report with optional campaign-select AHT calc

git-svn-id: svn://192.168.202.10@3535 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-11-08 03:54:53 +00:00
mattf a31659cf7b Update of KHOMP code. 
git-svn-id: svn://192.168.202.10@3524 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-09-23 04:22:12 +00:00
mattf b413c8c8a8 Added populate_lead_owner in-group option 
git-svn-id: svn://192.168.202.10@3518 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-09-12 00:44:38 +00:00
mattf 3def899218 Added new OWNERCUSTOMx handle methods for DID and Call Menu options 
git-svn-id: svn://192.168.202.10@3516 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-09-08 22:13:40 +00:00
mattf 75fda0153b Fix to remove backslash-canceled-out double-quotes in TILTX AGI script 
git-svn-id: svn://192.168.202.10@3515 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-09-08 21:43:51 +00:00