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b7e48540491d5eb3456fadb957951821712411f2
Commit Graph
218 Commits
Author SHA1 Message Date
mattf b7e4854049 Added no-agent-no-queue options for in-groups 
Added display of in-group name in Real-time report

git-svn-id: svn://192.168.202.10@1166 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-27 10:36:43 +00:00
mattf 15af21398c Option name change 
git-svn-id: svn://192.168.202.10@1164 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-23 15:30:24 +00:00
mattf 69d996ce77 In In-groups, changed agent alert extension to a filename, changed other prompts to allow more than one audio file with a pipe separating audio files 
git-svn-id: svn://192.168.202.10@1163 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-23 12:08:56 +00:00
mattf ef2e87f0a6 Added Tracking Group field to Call Menus for proper tracking in the IVR report 
git-svn-id: svn://192.168.202.10@1162 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-21 18:38:42 +00:00
mattf 2ff809f452 Added conf_secret field to phones to enable different passwords for conf files of IAX/SIP phones and their vicidial agent login 
git-svn-id: svn://192.168.202.10@1161 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-21 12:41:43 +00:00
mattf 5779cfc222 Allow multiple prompts in call menu prompt fields separated by pipes 
Allow zero wait time for exten in call menus

git-svn-id: svn://192.168.202.10@1156 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-17 14:41:27 +00:00
mattf eb39aa94a3 Allow dots in call menu prompts fields 
git-svn-id: svn://192.168.202.10@1155 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-17 13:04:58 +00:00
mattf 620cecce75 Allow slashes in call menu prompts fields 
git-svn-id: svn://192.168.202.10@1154 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-17 13:02:15 +00:00
mattf 87a2253e57 Added option for custom dialplan entries in call menus 
Restricted user listings to user_level <=
Added phone ringing timeout in phones table

git-svn-id: svn://192.168.202.10@1153 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-17 12:55:24 +00:00
mattf 1374bcc9b4 Added Call Menu call routing of calls directly to In-Groups 
git-svn-id: svn://192.168.202.10@1152 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-14 12:43:49 +00:00
mattf 66736aefb3 Added audio prompt selection feature to Campaign Survey screen 
git-svn-id: svn://192.168.202.10@1151 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-12 13:11:03 +00:00
mattf 760c97b115 Added DROP lockout time option to campaigns to allow for preventing the calling of leads that were abandoned on auto-dial campaigns for a specified number of hours. 
git-svn-id: svn://192.168.202.10@1146 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-08 17:23:16 +00:00
mattf ca8f4964fd Changed drop percentage limit to allow for decimal values 
Changed auto-detected Disconnect and Busy statuses AB ADC
Added optional carrier stats to outbound report and made the bottom graph optional
Fixed inbound AGENTDIRECT bug on systems with certain configurations

git-svn-id: svn://192.168.202.10@1145 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-08 08:17:43 +00:00
mattf c3fa8a760d Added DAHDI channel compatibility 
Added carrier hangup_cause and dialstatus logging for outbound list dialing calls

git-svn-id: svn://192.168.202.10@1144 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-05 07:13:55 +00:00
mattf f3f95a9570 Added User Timeclock Detail report 
git-svn-id: svn://192.168.202.10@1140 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-03 14:07:36 +00:00
mattf 2212d4fb5d Added DID stats report 
Added audio file display to audio store page

git-svn-id: svn://192.168.202.10@1135 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-01 23:42:35 +00:00
mattf 92cdc776c5 Added dynamic call routing options content in Call Menus 
Re-labeled several scripts to refrect proper names

git-svn-id: svn://192.168.202.10@1134 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-01 07:51:13 +00:00
mattf 50e0c48b2a Added up to 40 records to one List Mix going down to 1% mix, as well as the option to populate all records with a set of statuses 
Added ability to force auto-incremented ID values for Users, Campaigns, Lists, Scripts, In-groups, etc... using the vicidial_override_ids table
Added the HIDE option for Disable Alter Customer Phone field to hide the customer phone number from the agent interface

git-svn-id: svn://192.168.202.10@1133 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-31 22:51:53 +00:00
mattf f7967ddbe8 Moved vicidial recording extens to auto-generated, added phone dialout context, fixed callerid and voicemail dial extensions for phones, added recording limit for servers 
git-svn-id: svn://192.168.202.10@1129 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-29 11:05:52 +00:00
mattf 353793c01d Added Agent Time Detail report 
Added functions.php with a function to format seconds into HH:MM:SS
Fixed sidebar display bug in several scripts

git-svn-id: svn://192.168.202.10@1124 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-25 03:11:13 +00:00
mattf 8b7c03a26d Security fixes in PHP scripts for non-latin setting systems 
git-svn-id: svn://192.168.202.10@1123 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-22 09:14:08 +00:00
mattf 7cfa3f79df Added Territories admin page for use in custom Vtiger installs 
git-svn-id: svn://192.168.202.10@1122 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-21 09:52:19 +00:00
mattf 461d3f2df4 Added Active Voicemail Server and Auto Dial Limit to System Settings 
Fixed agent manual dial logging bug
Backported agent interface manual-dial blocking of agent monitoring

git-svn-id: svn://192.168.202.10@1121 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-19 15:12:24 +00:00
mattf a021daefdb Vtiger integration fixes 
conf file minor bug fixes

git-svn-id: svn://192.168.202.10@1117 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-17 18:56:26 +00:00
mattf 0cd21921f0 Added audio store and audio synchronization processes 
Fixed bug in AST_VDadapt.pl script

git-svn-id: svn://192.168.202.10@1115 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-14 10:53:52 +00:00
mattf 15a8a2b756 Added system settings option to remove campaign lock on agent only callbacks 
git-svn-id: svn://192.168.202.10@1112 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-11 13:26:25 +00:00
mattf f2f9e387f4 Changed all PHP tags to long tags 
Added Call Menu feature

git-svn-id: svn://192.168.202.10@1111 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-08 12:08:02 +00:00
mattf 6f8f1c7775 Added RANDOM and LAST CALL TIME lead sort options to campaigns 
Fixed minor realtime screen bug
Added Sangoma netborder CPD documentation to docs

git-svn-id: svn://192.168.202.10@1103 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-04-30 14:19:28 +00:00
mattf 1fe4d4d483 added new method for monitoring in realtime screen 
added 4-call-path option for outbound surveys
added text-to-speech ability in outbound survey campaigns

git-svn-id: svn://192.168.202.10@1099 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-04-29 18:24:39 +00:00
mattf a1e0a5454c added more custom Vtiger actions and a Vtiger database optimization script 
added email, user_code and terriroty to the vicidial_users table as optional fields

git-svn-id: svn://192.168.202.10@1097 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-04-22 10:36:18 +00:00
mattf 6a1914ff94 fixed bugs with Scripts and Filters in hopper script admin script and vicidial.php agent script 
git-svn-id: svn://192.168.202.10@1096 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-04-13 16:18:23 +00:00
mattf 3ea64afce9 added Cepstral name playing for outbound survey campaigns 
git-svn-id: svn://192.168.202.10@1095 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-04-11 02:52:21 +00:00
mattf ccc0f33160 2.0.5 - Minor change to admin.php section heading 
trunk - added status flags sale, dnc, customer_contact, not_interested, unworkable
added more options for Vtiger integration

git-svn-id: svn://192.168.202.10@1080 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-03-22 17:12:35 +00:00
mattf ff27878656 Fixed several small bugs related to agent interface(logging and recording) as well as conf file generation bugs in admin.php 
git-svn-id: svn://192.168.202.10@1079 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-03-20 08:37:52 +00:00
mattf 20414f6d75 small bug fixes in real-time report and admin pages 
git-svn-id: svn://192.168.202.10@1078 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-03-19 23:01:21 +00:00
mattf 69491c9590 Fixed two minor problems in admin.php 
updated translations for all other language builds
added french admin web interface

git-svn-id: svn://192.168.202.10@1076 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-03-17 11:21:11 +00:00
mattf d3409057ed many docs updates, removing of older files 
git-svn-id: svn://192.168.202.10@1075 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-03-15 15:14:39 +00:00
mattf 380e12c21f Changed all reports and admin screens to use one of two header templates 
Added Calls Export Utility allowing exporting of call and lead data by defining the following parameters: date range, campaigns, in-groups, statuses, lists and user groups. A flat tab-delimited text file is exported

git-svn-id: svn://192.168.202.10@1070 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-03-11 05:01:54 +00:00
mattf e1ba3ffb4a Changed admin logging to log to a database and display logs in the admin report 
Fixed rare auto dialing short bug
added second conf file reload after change first after reboot

git-svn-id: svn://192.168.202.10@1069 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-03-10 03:00:18 +00:00
mattf 152948c424 Added shift enforcement for agent logins 
Added vital statistics display(CPU/load/disk) to reports and server modification screens
Added configurable max calls per second to servers and system settings

git-svn-id: svn://192.168.202.10@1068 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-03-08 12:42:54 +00:00
mattf bd688d8976 Added group aliases to allow selecting of callerID for manual and 3way calls 
Added agent-specific in-group and campaign web variables

git-svn-id: svn://192.168.202.10@1067 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-03-06 16:14:14 +00:00
mattf 2ed2fe9c3e Added download to CSV option to agent status and days reports 
Added multi-campaign option to VDAD outbound report
Added AST_email_web_report.pl script

git-svn-id: svn://192.168.202.10@1062 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-02-25 18:38:52 +00:00
mattf 3da6221b3e Added default DID option to DID routing process 
made trunkinbound inbound context consistent throughout

git-svn-id: svn://192.168.202.10@1058 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-02-14 09:50:43 +00:00
mattf 504262df22 fixed carrier modification bugs 
git-svn-id: svn://192.168.202.10@1056 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-02-13 00:15:21 +00:00
mattf c9edc31517 Added comments to auto-configs 
fixed carrier listings bug

git-svn-id: svn://192.168.202.10@1055 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-02-12 23:11:33 +00:00
mattf 9e6d796508 Changed numerous files to give VICIDIAL the ability to quickly update conf files(And reload Asterisk) depending on settings in the VICIDIAL admin interface. For more information please look at the ASTERISK_CONF-GEN.txt file. 
git-svn-id: svn://192.168.202.10@1051 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-02-12 00:33:44 +00:00
mattf 0f13260ff8 Added list_download.php script to allow for downloading of lists from the admin.php interface 
Small redesign of the agent interface with new tabs and more grey backgrounds

git-svn-id: svn://192.168.202.10@1049 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-02-09 20:16:03 +00:00
mattf a3529675e7 Added agent status and multi-day detail reports 
git-svn-id: svn://192.168.202.10@1048 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-02-08 11:32:25 +00:00
mattf 2d16f985a6 Added options to disable incomplete QC functionality and to hide outbound list dialing features in the admin interface. 
Added patch for compatibility with Asterisk 1.4 and the Sangoma paraXip CPD (Call Progress Detection) software, as well as VICIDIAL options and programming to allow it to work with CPD

git-svn-id: svn://192.168.202.10@1044 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-02-02 11:40:59 +00:00
mattf 4f3c7d2074 added click-to-dial to Vtiger integration 
added agent alert option to vicidial.php
some bug fixes and doc updates

git-svn-id: svn://192.168.202.10@1038 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-01-27 08:03:01 +00:00