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bac897234df90cd844ba0eff73fb4751fcb8322c
Commit Graph
1144 Commits
Author SHA1 Message Date
mattf bac897234d Added a Multi-call option to the agent 3-way press-1 calls feature. 
git-svn-id: svn://192.168.202.10@3792 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-12-29 03:34:37 +00:00
mattf 19f98387f1 Fix for ConfBridge blind monitoring issue #1497 
git-svn-id: svn://192.168.202.10@3791 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-12-07 20:23:21 +00:00
mattf 416ec7b817 Added refresh_panel Agent API function 
git-svn-id: svn://192.168.202.10@3785 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-11-29 20:55:55 +00:00
mattf c7a9be20fc Fix for ConfBridge blind monitoring issue #1494 in vdc_db_query.php 
git-svn-id: svn://192.168.202.10@3782 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-11-29 19:07:26 +00:00
mattf 29682133c0 Fix for Dial-In-Group user-group issue #1493 in vicidial.php 
git-svn-id: svn://192.168.202.10@3781 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-11-29 19:00:53 +00:00
mattf 8feab5a2ac Added daily_phone_number_call_limit campaign setting 
git-svn-id: svn://192.168.202.10@3780 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-11-29 15:57:14 +00:00
mattf fd3dae330e Added several small options.php settings for agent and admin screens 
Added highest_lead_id collection and display in system settings
Added code for hopper_hold_inserts system and campaign settings
Fixed dead call max issue within manual alt dialing in agent screen

git-svn-id: svn://192.168.202.10@3776 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-11-17 13:28:42 +00:00
mattf e4634ce1ff small fix to last commit 
git-svn-id: svn://192.168.202.10@3771 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-11-09 15:38:30 +00:00
mattf db076bd218 Added 2FA for agent screen logins 
Added several campaign fields to update_settings related to manual dial calls in the agent screen

git-svn-id: svn://192.168.202.10@3770 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-11-09 14:25:07 +00:00
mattf 014103f66f Added agent_search_ingroup_list campaign and agent_search_list ingroup options 
git-svn-id: svn://192.168.202.10@3762 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-09-28 01:09:54 +00:00
mattf fcaaa376ca Added purging of vicidial_khomp_log records older than 7 days to daily keepalive processes 
Fix for Issue #1488, allowed reports
Allow skipping of manual dial previewed leads if the skip is coming from the API
help updates

git-svn-id: svn://192.168.202.10@3757 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-09-21 13:15:01 +00:00
mattf 269db0f329 Added force_per_call_notes campaign setting 
git-svn-id: svn://192.168.202.10@3748 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-08-10 21:26:22 +00:00
mattf 60bfab2865 More useful error output for manDiaLskip in vdc_db_query.php 
git-svn-id: svn://192.168.202.10@3746 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-08-01 12:23:27 +00:00
mattf 8745ebd5c0 Fix for rare vicidial_closer_log issue on Voicemail transfers in manager_send.php 
git-svn-id: svn://192.168.202.10@3744 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-07-26 13:09:24 +00:00
mattf 0015766e02 Added dead_stop_recording campaign option 
Fix for dead call logging, added experimental dead call reversal option
Added IQNANQ status to second alert NQ

git-svn-id: svn://192.168.202.10@3740 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-06-17 21:07:21 +00:00
mattf 64d644bfc7 Fix for issue when agent goes ready, one of the fixes from Issue #1473 
git-svn-id: svn://192.168.202.10@3739 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-06-17 20:16:45 +00:00
mattf 2eb3773d04 reverting test changes for vdc_db_query.php 
git-svn-id: svn://192.168.202.10@3738 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-06-15 02:06:42 +00:00
mattf 338086fa43 Added VIDPROMPTSPECIAL... Call Menu In-Group routing feature, Added CM_VIDPROMPT_SPECIAL Container Type 
Added additional in-group second-alert settings

git-svn-id: svn://192.168.202.10@3737 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-06-14 21:34:22 +00:00
mattf 5695cdb5f6 Added User Inbound Calls Credits feature 
Added User Inbound Calls Today admin utilities page

git-svn-id: svn://192.168.202.10@3730 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-05-23 15:08:36 +00:00
mattf 4b7387fa00 Fix for input variable filtering in api.php 
git-svn-id: svn://192.168.202.10@3726 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-05-19 11:32:24 +00:00
mattf 8d95fed3c0 Added in-group and campaign custom fields 1-5, for script/webform/dispo-call-url use, chat fixes, qc fixes 
git-svn-id: svn://192.168.202.10@3725 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-05-19 00:20:45 +00:00
mattf 7aea5daea6 Added Latency Gaps logging 
Added Demographic Quotas campaign features
Added more logging for campaign test calls

git-svn-id: svn://192.168.202.10@3723 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-05-16 22:05:41 +00:00
mattf 062b424ee2 Fix for manual dial call error handling in agent screen 
git-svn-id: svn://192.168.202.10@3722 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-05-14 00:55:00 +00:00
mattf 972412e457 Changed phone login to readonly when password is forced to change in vicidial.php 
git-svn-id: svn://192.168.202.10@3720 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-04-25 13:51:54 +00:00
mattf bf3d05eca2 Added agent screen latency logging, viewable in the Real-Time Report and 
the new Agent Latency Report.

git-svn-id: svn://192.168.202.10@3712 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-04-21 15:01:04 +00:00
mattf 75a9acfa5d Added "email_display_name" as a container option for the email sender in dispo_send_email.php 
git-svn-id: svn://192.168.202.10@3711 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-04-21 00:06:30 +00:00
mattf 30ac722e81 fix for last commit 
git-svn-id: svn://192.168.202.10@3710 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-04-18 20:00:06 +00:00
mattf f34efc1799 Added dial_override_limit agc/options.php setting 
Added vicidial_user_dial_log logging, and rate limiting

git-svn-id: svn://192.168.202.10@3709 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-04-18 19:55:12 +00:00
mattf 37cb565f15 Added astguiclient_disabled agc/options.php setting, disabled by default 
git-svn-id: svn://192.168.202.10@3708 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-04-18 14:13:01 +00:00
mattf 16375cc824 Changed LogiNCamPaigns to require user auth for campaign list in vdc_db_query.php 
Added --reset-stuck-leads option to AST_flush_DBqueue.pl

git-svn-id: svn://192.168.202.10@3707 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-04-18 12:54:53 +00:00
mattf 865ca9f178 Fix for send_notification user group permissions 
git-svn-id: svn://192.168.202.10@3705 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-04-13 23:58:17 +00:00
mattf ebfed832d6 Added send_notification Agent-API function 
git-svn-id: svn://192.168.202.10@3704 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-04-13 15:57:41 +00:00
mattf 607009dd64 Added VERM report links to main admin Reports page 
Fix for input variable filter issue
Added include_sales_in_TPD_report option in Team Performance Detail report

git-svn-id: svn://192.168.202.10@3703 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-04-07 22:42:50 +00:00
mattf 92d80cf587 Added "Show Confetti" campaign setting, allowing for confetti to be shown to agents when they disposition a call as a SALE and/or a CALLBACK flagged status. 
Added "Abandon Check Queue" feature, to catch dropped Call Menu calls that are tagged with a Lead ID. For more information, see the bottom of the INBOUND_CALLBACK_QUEUE.txt document.
Added "Asterisk Restart URL" to the Modify Servers page, this can send a URL request any time Asterisk is auto-restarted on that server.
Added display of inbound Call Menu calls to the Admin Modify Lead page if CallerID display option is used on page.

git-svn-id: svn://192.168.202.10@3699 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-03-12 15:42:36 +00:00
mattf a5219368a9 Added setTimeoutAudioLoop agent_screen_timer option, Issue #1448 
git-svn-id: svn://192.168.202.10@3694 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-03-07 18:05:28 +00:00
mattf f24a594276 Added 20Hz_tone browser sound, Issue #1448 
git-svn-id: svn://192.168.202.10@3693 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-03-06 18:45:24 +00:00
mattf d44e876772 Fix for AgentHangupCallRoute on ringing calls in vicidial.php 
Update to docs

git-svn-id: svn://192.168.202.10@3692 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-03-04 13:24:13 +00:00
mattf b523754914 Fix for In-Group manual dial logging issue in the agent screen. 
git-svn-id: svn://192.168.202.10@3686 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-02-21 05:42:32 +00:00
mattf a954a7815e Added the ability to have multiple "No Agent Call URL" entries for a single Campaign/In-Group/List 
git-svn-id: svn://192.168.202.10@3680 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-02-04 21:27:58 +00:00
mattf f0c47bab96 Added filtering of 3-way number to dial to remove non-diable characters in vicidial.php 
git-svn-id: svn://192.168.202.10@3677 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-01-31 13:27:46 +00:00
mattf f53bfb3887 Added "Agent Call Hangup Route" campaign settings, allowing you to send calls that an agent is finished with to a Call Menu, In-Group or a pre-recorded message before hanging up the call. 
NOTE: After upgrading your system, be sure to set each dialer to "Rebuild conf files" = 'Y' for this feature to work properly.
Changed year in admin screens to 2023.

git-svn-id: svn://192.168.202.10@3672 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-01-18 21:25:08 +00:00
mattf daafd50ddc Added dialed_number & dialed_label to allowed variables in email subject and body of dispo_send_email.php 
git-svn-id: svn://192.168.202.10@3668 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-01-13 13:55:37 +00:00
mattf 73a6592525 small fix to last commit 
git-svn-id: svn://192.168.202.10@3660 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-12-06 22:21:07 +00:00
mattf dd86d129a4 Added login form multi-submit prevention ($login_submit_once) to agent screen 
Added dialRegExten_enabled webphone option to agent screen

git-svn-id: svn://192.168.202.10@3659 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-12-06 21:07:58 +00:00
mattf 07156d437c Change in CIDname prefix in multiple scripts to differentiate from other processes 
git-svn-id: svn://192.168.202.10@3658 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-12-02 21:53:27 +00:00
mattf 3a48220e87 Fix for recording buttons ALLFORCE issue #1389 in vicidial.php 
git-svn-id: svn://192.168.202.10@3657 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-11-17 03:00:28 +00:00
mattf 2457a0ba03 Fix for long in-group dialstring extensions on agent in-group calls/transfers 
git-svn-id: svn://192.168.202.10@3656 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-11-16 17:39:57 +00:00
mattf a7bc27096c Fix for dispo timer issue #1387 in vicidial.php 
git-svn-id: svn://192.168.202.10@3655 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-11-12 21:57:23 +00:00
mattf ff4c525a6f Added webphone_settings option to phones, pointed to a settings container 
git-svn-id: svn://192.168.202.10@3650 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-10-21 16:42:59 +00:00
mattf 6f84aa965d Added login_kickall system setting 
git-svn-id: svn://192.168.202.10@3649 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-10-21 13:42:16 +00:00