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Commit Graph
643 Commits
Author SHA1 Message Date
mattf 1b7c75b86a Added several more options to add_phone and update_phone functions in the Non-Agent API 
git-svn-id: svn://192.168.202.10@3258 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-06-23 21:00:14 +00:00
mattf 1c10b0aad1 Added duration option to recording_lookup function in the non-agent API 
git-svn-id: svn://192.168.202.10@3256 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-06-10 19:07:29 +00:00
mattf 80a86f1b39 Added more settings to add_list & update_list 
git-svn-id: svn://192.168.202.10@3254 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-06-06 14:17:49 +00:00
mattf c86ba5fdea docs updates 
git-svn-id: svn://192.168.202.10@3250 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-05-22 17:30:29 +00:00
mattf a16d55e3ef minor doc fix 
git-svn-id: svn://192.168.202.10@3228 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-04-19 01:03:03 +00:00
mattf b89d4860dc doc update for last commit 
git-svn-id: svn://192.168.202.10@3227 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-04-19 01:00:31 +00:00
mattf 4726159ad4 Reorganized the Inbound section of admin.php 
Fixed help and docs for SIP Event Logging

git-svn-id: svn://192.168.202.10@3223 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-04-09 21:23:06 +00:00
mattf 0f85e93418 Auto-Alt-Dialing EXTENDED doc addition 
git-svn-id: svn://192.168.202.10@3215 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-04-06 03:57:58 +00:00
mattf 11ac3b43c2 small doc fix 
git-svn-id: svn://192.168.202.10@3214 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-04-06 03:51:20 +00:00
mattf 16ee18f300 Added entries_per_page system setting option, fixed phone relocate conf file load issue 
git-svn-id: svn://192.168.202.10@3212 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-04-05 23:07:04 +00:00
mattf e968f8a621 Added new System Settings option to allow sending of any CallerID through the Agent API for external_dial outbound calls. 
git-svn-id: svn://192.168.202.10@3209 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-04-03 21:28:59 +00:00
mattf f26f2ed27b Added the "list_custom_fields" Non-Agent API function, to show all list custom data fields in a list/all-lists. 
More translations fixes

git-svn-id: svn://192.168.202.10@3206 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-03-31 18:56:11 +00:00
mattf 9c8004b645 Update to mobile app web pages 
Updates to email integration with Gmail

git-svn-id: svn://192.168.202.10@3197 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-02-10 21:19:35 +00:00
mattf 08bfd0ea19 Updates for SIP event logging 
git-svn-id: svn://192.168.202.10@3192 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-01-30 20:45:09 +00:00
mattf ded4f0d065 Changes to HELP content and docs 
git-svn-id: svn://192.168.202.10@3191 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-01-27 21:23:24 +00:00
mattf 43b94a46b0 Added CID Group Type of NONE 
git-svn-id: svn://192.168.202.10@3185 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-01-08 18:41:52 +00:00
mattf a360c3ebb2 Added RANDOM option for agent_monitor.agi, issue #1110 
git-svn-id: svn://192.168.202.10@3176 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-11-20 14:29:19 +00:00
mattf a3493e65ce Added remove_from_hopper option to update_lead Non-agent API function 
git-svn-id: svn://192.168.202.10@3168 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-11-14 22:36:35 +00:00
mattf b5f27c6810 Added add_dnc_phone and add_fpg_phone Non-agent API functions 
git-svn-id: svn://192.168.202.10@3165 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-11-14 02:49:15 +00:00
mattf c47d0ac7bf Added list_info Non-Agent API function 
git-svn-id: svn://192.168.202.10@3158 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-11-07 17:40:38 +00:00
mattf 569384a149 Added list_description field to add_list and update_list functions in the Non-Agent API 
git-svn-id: svn://192.168.202.10@3137 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-09-30 20:52:34 +00:00
mattf c21795bfc5 Added 'logtable' SIP action, added sip actions to auto-dial calls 
git-svn-id: svn://192.168.202.10@3134 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-09-26 05:02:28 +00:00
mattf 6e98bfb770 Added cid_choice option to transfer_conference Agent API function 
git-svn-id: svn://192.168.202.10@3132 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-09-01 14:37:35 +00:00
mattf 06c35d1c47 Added campaign SIP Actions processing for the agent screen for manual dial calls 
git-svn-id: svn://192.168.202.10@3130 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-07-30 13:46:43 +00:00
mattf fdf682eb1e Added framework for new SIP logging features 
Fixed database issue with Call Quotas

git-svn-id: svn://192.168.202.10@3129 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-07-25 22:17:02 +00:00
mattf f7f85c894d small documentation update for Call Quotas 
git-svn-id: svn://192.168.202.10@3127 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-07-23 01:14:49 +00:00
mattf 110fe868fe Call Quota Lead Ranking feature-set production tested and ready to use. Updated log auditing related to this as well as documentation. 
git-svn-id: svn://192.168.202.10@3125 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-07-22 14:52:55 +00:00
mattf fe1882ce18 Small changes for Call Quotas features 
Added Call Quota logging to AMD/VM agi script
Added audit and fixing of missing outbound auto-dial logs if Call Quotas is enabled

git-svn-id: svn://192.168.202.10@3124 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-07-21 03:06:18 +00:00
mattf ce79c5dd56 Added call_quota_lead_ranking features, EXPERIMENTAL FOR NOW! 
git-svn-id: svn://192.168.202.10@3122 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-07-20 03:54:49 +00:00
mattf 508e710e53 Added custom_fields_copy option to add_list Non-Agent API function 
git-svn-id: svn://192.168.202.10@3120 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-07-03 14:13:35 +00:00
mattf f38b1feedf Added update_cid_group_entry function to the Non-Agent API 
git-svn-id: svn://192.168.202.10@3117 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-06-28 19:06:52 +00:00
mattf fe27cc52ad Added reporting for SIP event logging 
git-svn-id: svn://192.168.202.10@3111 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-06-09 14:50:51 +00:00
mattf 3fbb2e0185 Fix for in-group filter on real-time report 
final fixes for sip event logging code

git-svn-id: svn://192.168.202.10@3108 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-05-31 20:27:21 +00:00
mattf 3c35d01337 Added experimental SIP event logging 
git-svn-id: svn://192.168.202.10@3106 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-05-31 17:32:43 +00:00
mattf 6b47798d9d Added "agent_campaigns" Non-Agent API function 
git-svn-id: svn://192.168.202.10@3081 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-03-25 16:03:31 +00:00
mattf e3f7ea0b7f Added feature allowing agents to mute recordings of calls from the agent screen. Must be enabled in System Settings to be able to use it in campaigns. There is also a User Override option. 
git-svn-id: svn://192.168.202.10@3072 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-03-11 03:44:37 +00:00
mattf 2ad1a6b982 Documentation updates, small whiteboard report fix 
git-svn-id: svn://192.168.202.10@3071 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-03-07 21:31:29 +00:00
mattf ba09682577 Added new web pages for mobile application 
git-svn-id: svn://192.168.202.10@3068 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-03-02 23:08:00 +00:00
mattf 884a60ad22 Added recent session per-call logging and force_fronter_audio_stop Agent API function 
git-svn-id: svn://192.168.202.10@3066 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-02-22 18:32:05 +00:00
mattf c3b015b49f Added lead_callback_info Non-Agent API function, it outputs scheduled callback data for a specific lead 
git-svn-id: svn://192.168.202.10@3057 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-12-14 22:07:17 +00:00
mattf 2419339491 Added more allowed codecs to conf file generation 
git-svn-id: svn://192.168.202.10@3047 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-09-30 14:14:35 +00:00
mattf 5fa624d096 CIDname code doc update 
git-svn-id: svn://192.168.202.10@3039 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-09-25 14:45:14 +00:00
mattf 7dd071f991 Added daily_reset_limit Lists feature(editable by level 9 users only) 
git-svn-id: svn://192.168.202.10@3032 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-09-16 15:11:54 +00:00
mattf c35a32b1c1 Added force_fronter_leave_3way Agent API function 
git-svn-id: svn://192.168.202.10@3026 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-09-09 13:28:03 +00:00
mattf d473bfb466 Added new campaign feature to automatically reschedule ANYONE callbacks when they are dispositioned as a non-Human-Answered status flag status. 
git-svn-id: svn://192.168.202.10@3018 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-08-19 04:01:41 +00:00
mattf 2021b43b5b Added the ability for customers to be able to enter a new phone number to be 
called back on for the CallerID CallBack Queue feature
Added the new Callmenu Survey Report(linked as "Callmenu Agent" in Reports)

git-svn-id: svn://192.168.202.10@3011 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-08-06 15:26:23 +00:00
mattf 76abb83b66 GDPR doc update 
git-svn-id: svn://192.168.202.10@3003 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-06-22 12:57:13 +00:00
mattf 040d3a1116 Added --localdatedir option to step 3 FTP scripts 
git-svn-id: svn://192.168.202.10@3001 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-06-17 02:57:36 +00:00
mattf e694746516 Updated Asterisk 13 instructions 
git-svn-id: svn://192.168.202.10@2983 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-05-19 17:15:22 +00:00
mattf c709912e13 admin.php help fixes 
Conf update script Fix for high-volume systems, added varibles to hangup queryCID

git-svn-id: svn://192.168.202.10@2969 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-04-21 03:29:19 +00:00