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f78c94a9f879f658efd50eefc9f19796dda008ac
Commit Graph
194 Commits
Author SHA1 Message Date
mattf f78c94a9f8 Added INBOUND_DID In-Group populate option 
git-svn-id: svn://192.168.202.10@3807 3d104415-ff17-0410-8863-d5cf3c621b8a
 2024-02-23 14:06:33 +00:00
mattf 8002871525 Added Per-User Per-In-Group daily call limits. 
git-svn-id: svn://192.168.202.10@3805 3d104415-ff17-0410-8863-d5cf3c621b8a
 2024-02-21 02:49:58 +00:00
mattf 84bcf4491f Added STATE_DESCRIPTIONS container type and state_descriptions campaign and in-group settings, change year to 2024 
git-svn-id: svn://192.168.202.10@3804 3d104415-ff17-0410-8863-d5cf3c621b8a
 2024-02-15 03:28:42 +00:00
mattf bac897234d Added a Multi-call option to the agent 3-way press-1 calls feature. 
git-svn-id: svn://192.168.202.10@3792 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-12-29 03:34:37 +00:00
mattf 8feab5a2ac Added daily_phone_number_call_limit campaign setting 
git-svn-id: svn://192.168.202.10@3780 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-11-29 15:57:14 +00:00
mattf 5a7c9c9025 Added HCI screen for Hopper Hold Inserts 
git-svn-id: svn://192.168.202.10@3779 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-11-28 14:02:47 +00:00
mattf fd3dae330e Added several small options.php settings for agent and admin screens 
Added highest_lead_id collection and display in system settings
Added code for hopper_hold_inserts system and campaign settings
Fixed dead call max issue within manual alt dialing in agent screen

git-svn-id: svn://192.168.202.10@3776 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-11-17 13:28:42 +00:00
mattf db076bd218 Added 2FA for agent screen logins 
Added several campaign fields to update_settings related to manual dial calls in the agent screen

git-svn-id: svn://192.168.202.10@3770 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-11-09 14:25:07 +00:00
mattf 6baafb24c2 Retiring the terms master/slave on admin screens 
git-svn-id: svn://192.168.202.10@3764 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-10-11 19:41:12 +00:00
mattf 014103f66f Added agent_search_ingroup_list campaign and agent_search_list ingroup options 
git-svn-id: svn://192.168.202.10@3762 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-09-28 01:09:54 +00:00
mattf fcaaa376ca Added purging of vicidial_khomp_log records older than 7 days to daily keepalive processes 
Fix for Issue #1488, allowed reports
Allow skipping of manual dial previewed leads if the skip is coming from the API
help updates

git-svn-id: svn://192.168.202.10@3757 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-09-21 13:15:01 +00:00
mattf f829ed67c8 Added Real-Time Report monitoring display information 
Changed Auto-Dial FILL process to allow up to 1000 cps
Various VERM code Fixes

git-svn-id: svn://192.168.202.10@3755 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-09-06 21:30:23 +00:00
mattf 0eeda66515 Added In-Group Third agent alert trigger settings 
git-svn-id: svn://192.168.202.10@3750 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-08-11 02:49:22 +00:00
mattf 269db0f329 Added force_per_call_notes campaign setting 
git-svn-id: svn://192.168.202.10@3748 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-08-10 21:26:22 +00:00
mattf 9d85bb73fe Added manual_vm_status_updates campaign option 
git-svn-id: svn://192.168.202.10@3745 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-07-27 01:42:03 +00:00
mattf d32d2b5876 Added Sort Order for Export Calls Report 
git-svn-id: svn://192.168.202.10@3743 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-06-23 14:27:08 +00:00
mattf bfe66a9b82 Added filtering by time (hours), and option for single user exports for Export Calls Report 
Fixed download bug, added option to see unanswered transfers in Fronter Closer Detail Report

git-svn-id: svn://192.168.202.10@3742 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-06-23 12:58:44 +00:00
mattf 0015766e02 Added dead_stop_recording campaign option 
Fix for dead call logging, added experimental dead call reversal option
Added IQNANQ status to second alert NQ

git-svn-id: svn://192.168.202.10@3740 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-06-17 21:07:21 +00:00
mattf 338086fa43 Added VIDPROMPTSPECIAL... Call Menu In-Group routing feature, Added CM_VIDPROMPT_SPECIAL Container Type 
Added additional in-group second-alert settings

git-svn-id: svn://192.168.202.10@3737 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-06-14 21:34:22 +00:00
mattf e7c359fd35 Added Second Agent Alert Trigger In-Group settings, allowing for a second audio alert to be played to the agent on repeat calls. 
git-svn-id: svn://192.168.202.10@3735 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-06-07 14:20:45 +00:00
mattf 709434cd00 Added List Weekday Resets, allowing for automatic list resets scheduled by day-of-the-week on a per-list basis. 
git-svn-id: svn://192.168.202.10@3731 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-05-25 12:17:50 +00:00
mattf 5695cdb5f6 Added User Inbound Calls Credits feature 
Added User Inbound Calls Today admin utilities page

git-svn-id: svn://192.168.202.10@3730 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-05-23 15:08:36 +00:00
mattf a093190cd6 Added modify_dial_prefix user setting 
git-svn-id: svn://192.168.202.10@3727 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-05-22 13:22:03 +00:00
mattf 8d95fed3c0 Added in-group and campaign custom fields 1-5, for script/webform/dispo-call-url use, chat fixes, qc fixes 
git-svn-id: svn://192.168.202.10@3725 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-05-19 00:20:45 +00:00
mattf 7aea5daea6 Added Latency Gaps logging 
Added Demographic Quotas campaign features
Added more logging for campaign test calls

git-svn-id: svn://192.168.202.10@3723 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-05-16 22:05:41 +00:00
mattf bf3d05eca2 Added agent screen latency logging, viewable in the Real-Time Report and 
the new Agent Latency Report.

git-svn-id: svn://192.168.202.10@3712 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-04-21 15:01:04 +00:00
mattf 58aa725799 Added Code to hangup & dispo NOAUDIODATA as ADAIR (Dead Air Auto) with Settings Container option, Issue #1459 
git-svn-id: svn://192.168.202.10@3706 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-04-14 12:56:42 +00:00
mattf ebfed832d6 Added send_notification Agent-API function 
git-svn-id: svn://192.168.202.10@3704 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-04-13 15:57:41 +00:00
mattf efd8878b52 Small doc updates to last commit 
git-svn-id: svn://192.168.202.10@3700 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-03-12 19:56:48 +00:00
mattf 92d80cf587 Added "Show Confetti" campaign setting, allowing for confetti to be shown to agents when they disposition a call as a SALE and/or a CALLBACK flagged status. 
Added "Abandon Check Queue" feature, to catch dropped Call Menu calls that are tagged with a Lead ID. For more information, see the bottom of the INBOUND_CALLBACK_QUEUE.txt document.
Added "Asterisk Restart URL" to the Modify Servers page, this can send a URL request any time Asterisk is auto-restarted on that server.
Added display of inbound Call Menu calls to the Admin Modify Lead page if CallerID display option is used on page.

git-svn-id: svn://192.168.202.10@3699 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-03-12 15:42:36 +00:00
mattf a5219368a9 Added setTimeoutAudioLoop agent_screen_timer option, Issue #1448 
git-svn-id: svn://192.168.202.10@3694 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-03-07 18:05:28 +00:00
mattf f24a594276 Added 20Hz_tone browser sound, Issue #1448 
git-svn-id: svn://192.168.202.10@3693 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-03-06 18:45:24 +00:00
mattf 12db1e7ab3 Added admin_listloader_fifth_gen.php for beta testing 
Added MULTI_VICIDIAL_lead_file_PRreplace.txt for testing

git-svn-id: svn://192.168.202.10@3682 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-02-11 03:39:45 +00:00
mattf a954a7815e Added the ability to have multiple "No Agent Call URL" entries for a single Campaign/In-Group/List 
git-svn-id: svn://192.168.202.10@3680 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-02-04 21:27:58 +00:00
mattf 814cb3e116 Added more help text for several In-Group settings 
git-svn-id: svn://192.168.202.10@3679 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-02-02 13:10:51 +00:00
mattf f53bfb3887 Added "Agent Call Hangup Route" campaign settings, allowing you to send calls that an agent is finished with to a Call Menu, In-Group or a pre-recorded message before hanging up the call. 
NOTE: After upgrading your system, be sure to set each dialer to "Rebuild conf files" = 'Y' for this feature to work properly.
Changed year in admin screens to 2023.

git-svn-id: svn://192.168.202.10@3672 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-01-18 21:25:08 +00:00
mattf 7e8da53a21 Changed default in-group on-hook CID to CUSTOMER_PHONE_RINGAGENT 
git-svn-id: svn://192.168.202.10@3667 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-01-12 16:01:33 +00:00
mattf e7d716445f Added enhanced_disconnect_logging=3 support , issue #1367 
git-svn-id: svn://192.168.202.10@3663 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-12-22 02:53:03 +00:00
mattf 79b5e1359b Added $HTMLcolors validation for color form entry fields in admin.php for In-Groups, Scripts and Screen Colors 
git-svn-id: svn://192.168.202.10@3662 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-12-14 20:03:44 +00:00
mattf ff4c525a6f Added webphone_settings option to phones, pointed to a settings container 
git-svn-id: svn://192.168.202.10@3650 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-10-21 16:42:59 +00:00
mattf 6f84aa965d Added login_kickall system setting 
git-svn-id: svn://192.168.202.10@3649 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-10-21 13:42:16 +00:00
mattf eb5f22761d Added more "XDAY" options to add_lead duplicate checks in the Non-Agent API 
Added more failed login details for level 9 users to User Modify page
Added User Logins Report
Added webserver/URL logins section to User Stats report for level 9 users
Added more failed login logging in user_authorization function.php scripts
Added more failed login reason messages display to timeclock.php
Added vicidial_user_logins_daily TEOD population to ADMIN keepalive script

git-svn-id: svn://192.168.202.10@3642 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-09-22 13:24:27 +00:00
mattf 7c889679a3 Added User Group "Script Override" option 
git-svn-id: svn://192.168.202.10@3634 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-09-01 13:54:01 +00:00
mattf 987fa26c43 Added BETA support for ConfBridge in Servers and Conferences 
git-svn-id: svn://192.168.202.10@3624 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-08-27 16:40:05 +00:00
mattf d207c02069 Added user_codes_admin user/system setting 
git-svn-id: svn://192.168.202.10@3614 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-07-30 14:05:36 +00:00
mattf 6655cc6b44 Added max_logged_in_agents campaign/system settings and dial_prefix list override 
git-svn-id: svn://192.168.202.10@3609 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-06-23 20:39:09 +00:00
mattf 63bbf2b3ac Added user_group_two to User Modify screen in admin.php 
git-svn-id: svn://192.168.202.10@3602 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-05-13 13:01:37 +00:00
mattf f12187d49d Added script_tab_frame_size campaign setting 
git-svn-id: svn://192.168.202.10@3600 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-05-10 21:17:56 +00:00
mattf d078ad7f78 small fixes to the last commit 
git-svn-id: svn://192.168.202.10@3599 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-05-10 19:50:03 +00:00
mattf dbec4b65f7 Added pre_filter_recent_call DID settings and Inbound DID Detail Report 
git-svn-id: svn://192.168.202.10@3598 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-05-10 15:26:38 +00:00