#!/usr/bin/perl
#
# agi-ingroup_survey.agi version 2.14
#
# runs after a call gets transferred from an agent to ask a question, then
# optionally transfer to a call menu. Takes settings from an In-Group
#
# Copyright (C) 2017  Matt Florell <vicidial@gmail.com>    LICENSE: AGPLv2
#
# changes:
# 170816-2357 - first build
#

$script = 'agi-ingroup_survey.agi';

$wav='.wav';

($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
$year = ($year + 1900);
$mon++;
if ($mon < 10) {$mon = "0$mon";}
if ($mday < 10) {$mday = "0$mday";}
if ($hour < 10) {$hour = "0$hour";}
if ($min < 10) {$min = "0$min";}
if ($sec < 10) {$sec = "0$sec";}

$now_date_epoch = time();
$now_date = "$year-$mon-$mday $hour:$min:$sec";

# default path to astguiclient configuration file:
$PATHconf =		'/etc/astguiclient.conf';

open(conf, "$PATHconf") || die "can't open $PATHconf: $!\n";
@conf = <conf>;
close(conf);
$i=0;
foreach(@conf)
	{
	$line = $conf[$i];
	$line =~ s/ |>|\n|\r|\t|\#.*|;.*//gi;
	if ( ($line =~ /^PATHhome/) && ($CLIhome < 1) )
		{$PATHhome = $line;   $PATHhome =~ s/.*=//gi;}
	if ( ($line =~ /^PATHlogs/) && ($CLIlogs < 1) )
		{$PATHlogs = $line;   $PATHlogs =~ s/.*=//gi;}
	if ( ($line =~ /^PATHagi/) && ($CLIagi < 1) )
		{$PATHagi = $line;   $PATHagi =~ s/.*=//gi;}
	if ( ($line =~ /^PATHweb/) && ($CLIweb < 1) )
		{$PATHweb = $line;   $PATHweb =~ s/.*=//gi;}
	if ( ($line =~ /^PATHsounds/) && ($CLIsounds < 1) )
		{$PATHsounds = $line;   $PATHsounds =~ s/.*=//gi;}
	if ( ($line =~ /^PATHmonitor/) && ($CLImonitor < 1) )
		{$PATHmonitor = $line;   $PATHmonitor =~ s/.*=//gi;}
	if ( ($line =~ /^VARserver_ip/) && ($CLIserver_ip < 1) )
		{$VARserver_ip = $line;   $VARserver_ip =~ s/.*=//gi;}
	if ( ($line =~ /^VARDB_server/) && ($CLIDB_server < 1) )
		{$VARDB_server = $line;   $VARDB_server =~ s/.*=//gi;}
	if ( ($line =~ /^VARDB_database/) && ($CLIDB_database < 1) )
		{$VARDB_database = $line;   $VARDB_database =~ s/.*=//gi;}
	if ( ($line =~ /^VARDB_user/) && ($CLIDB_user < 1) )
		{$VARDB_user = $line;   $VARDB_user =~ s/.*=//gi;}
	if ( ($line =~ /^VARDB_pass/) && ($CLIDB_pass < 1) )
		{$VARDB_pass = $line;   $VARDB_pass =~ s/.*=//gi;}
	if ( ($line =~ /^VARDB_port/) && ($CLIDB_port < 1) )
		{$VARDB_port = $line;   $VARDB_port =~ s/.*=//gi;}
	$i++;
	}

if (!$VARDB_port)	{$VARDB_port='3306';}
if (!$AGILOGfile)	{$AGILOGfile = "$PATHlogs/agiout.$year-$mon-$mday";}

use DBI;
use Asterisk::AGI;
$AGI = new Asterisk::AGI;

  
$dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass")
    or die "Couldn't connect to database: " . DBI->errstr;

### Grab Server values from the database
$stmtA = "SELECT agi_output,asterisk_version,ext_context FROM servers where server_ip = '$VARserver_ip';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
if ($sthArows > 0)
	{
	$AGILOG = '0';
	@aryA = $sthA->fetchrow_array;
	$DBagi_output =			$aryA[0];
	$asterisk_version =		$aryA[1];
	$DBext_context =		$aryA[2];
	if ($DBext_context)		{$ext_context = $DBext_context;}
	if ($DBagi_output =~ /STDERR/)	{$AGILOG = '1';}
	if ($DBagi_output =~ /FILE/)	{$AGILOG = '2';}
	if ($DBagi_output =~ /BOTH/)	{$AGILOG = '3';}
	}
$sthA->finish();

### begin parsing run-time options ###
if (length($ARGV[0])>1)
	{
	if ($AGILOG) 
		{$agi_string = "Perl Environment Dump:";   &agi_output;}
	$i=0;
	while ($#ARGV >= $i)
		{
		$args = "$args $ARGV[$i]";
		if ($AGILOG) {$agi_string = "$i|$ARGV[$i]";   &agi_output;}
		$i++;
		}
	
	### list of command-line array arguments:
	@ARGV_vars = split(/-----/, $ARGV[0]);
	$CLI_exten =		$ARGV_vars[0];
	$force_playback = 	$ARGV_vars[1];
	}


$|=1;
while(<STDIN>) 
	{
	chomp;
	last unless length($_);
	if ($AGILOG)
		{
		if (/^agi_(\w+)\:\s+(.*)$/)
			{
			$AGI{$1} = $2;
			}
		}

	if (/^agi_uniqueid\:\s+(.*)$/)		{$unique_id = $1; $uniqueid = $unique_id;}
	if (/^agi_priority\:\s+(.*)$/)		{$priority = $1;}
	if (/^agi_channel\:\s+(.*)$/)		{$channel = $1;}
	if (/^agi_extension\:\s+(.*)$/)		{$extension = $1;}
	if (/^agi_type\:\s+(.*)$/)		{$type = $1;}
	if (/^agi_callerid\:\s+(.*)$/)		{$callerid = $1;   $calleridnum = $callerid;}
	if (/^agi_calleridname\:\s+(.*)$/)	{$calleridname = $1;}
	}

if ( (length($callerid)>20) && ($callerid =~ /\"\S\S\S\S\S\S\S\S\S\S\S\S\S\S\S\S\S\S/) )
	{
	$callerid =~ s/^\"//gi;
	$callerid =~ s/\".*$//gi;
#	### set the callerid to the ACQS value(calleridname)
#	print "SET CALLERID $callerid\n";
#	checkresult($result);
#	print STDERR "callerID changed: $callerid\n";
	}
if ( (
(length($calleridname)>5) && ( (!$callerid) or ($callerid =~ /unknown|private|00000000/i) or ($callerid =~ /5551212/) )
) or ( (length($calleridname)>17) && ($calleridname =~ /\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d/) ) )
	{
	$callerid = $calleridname;
#	### set the callerid to the ACQS value(calleridname)
#	print "SET CALLERID $callerid\n";
#	checkresult($result);
#	print STDERR "callerID changed: $callerid\n";
	}


if ($AGILOG) {$agi_string = "AGI Environment Dump:";   &agi_output;}

foreach $i (sort keys %AGI) 
	{
	if ($AGILOG) {$agi_string = " -- $i = $AGI{$i}";   &agi_output;}
	}



$VDADcampaign='';
$VDADphone='';
$VDADphone_code='';

$callerid =~ s/\"//gi;
$callerid =~ s/ .*//gi;
$CIDlead_id = $callerid;
$CIDlead_id = substr($CIDlead_id, 10, 10);
$CIDlead_id = ($CIDlead_id + 0);
if ( ($CLIlead_id > 0) && ($CIDlead_id < 1) ) {$CIDlead_id = $CLIlead_id;}
$VD_lead_id = $CIDlead_id;

if ($AGILOG) {$agi_string = "AGI Variables: |$unique_id|$channel|$extension|$CIDlead_id|$callerid|$AST_ver|";   &agi_output;}


if ( ($channel =~ /Local/i) && ($AST_ver !~ /^1\.0\.8|^1\.0\.9/) )
	{
	if ($AGILOG) {$agi_string = "+++++ VDAD START LOCAL CHANNEL: EXITING- $priority";   &agi_output;}
	if ($priority > 2) {sleep(1);}
	exit;
	}


$AGI->stream_file('sip-silence');
$AGI->stream_file('sip-silence');


########## FIND vicidial_inbound_survey_log record ##########
$stmtA = "SELECT campaign_id,participate,call_date FROM vicidial_inbound_survey_log where lead_id='$CIDlead_id' and uniqueid='$unique_id' order by call_date desc limit 1;";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
if ($AGILOG) {$agi_string = "$sthArows|$stmtA|";   &agi_output;}
if ($sthArows > 0)
	{
	@aryA = $sthA->fetchrow_array;
	$VD_campaign_id		= $aryA[0];
	$VD_participate		= $aryA[1];
	$VD_call_date		= $aryA[2];
	$sthA->finish();
	}
else
	{
	### log record not found, hangup and exit
	if ($AGILOG) {$agi_string = "--    vicidial_inbound_survey_log record not found, exiting: |$CIDlead_id|$unique_id";   &agi_output;}
	$AGI->hangup($channel);
	exit;
	}


### find in-group settings for this call
$stmtA = "SELECT inbound_survey,inbound_survey_question_filename,inbound_survey_callmenu from vicidial_inbound_groups where group_id = '$VD_campaign_id';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArowsL=$sthA->rows;
if ($sthArowsL > 0)
	{
	@aryA = $sthA->fetchrow_array;
	$inbound_survey =					$aryA[0];
	$inbound_survey_question_filename =	$aryA[1];
	$inbound_survey_callmenu =			$aryA[2];
	}
$sthA->finish();



##### BEGIN ASK QUESTION, COLLECT RESPONSE #####
if ( ($inbound_survey =~ /ENABLED/) && (length($inbound_survey_question_filename) > 0) && ($VD_participate =~ /Y/) ) 
	{
	$digits_to_collect=1;

	$AGI->stream_file('sip-silence');
	$AGI->stream_file('sip-silence');
	$AGI->stream_file('silence');

	$stmtA = "UPDATE vicidial_inbound_survey_log SET played='R' where lead_id='$CIDlead_id' and uniqueid='$unique_id' and campaign_id='$VD_campaign_id' order by call_date desc limit 1;";
		if ($AGILOG) {$agi_string = "|$stmtA|";   &agi_output;}
	$VISLaffected_rowsX = $dbhA->do($stmtA);

	$stmtA = "INSERT INTO live_inbound_log (uniqueid,channel,server_ip,caller_id,extension,phone_ext,start_time,comment_a,comment_b,comment_d,comment_e) values('$uniqueid','$channel','$VARserver_ip','$callerid','$extension','$CIDlead_id','$now_date','$VD_campaign_id','$VD_campaign_id','$VD_campaign_id','1');";
		if ($AGILOG) {$agi_string = "|$stmtA|";   &agi_output;}
	$LILaffected_rowsX = $dbhA->do($stmtA);
	if ($AGILOG) {$agi_string = "--    Ask-Post-Call-Survey RUNNING: $VISLaffected_rowsX|$LILaffected_rowsX|$unique_id|$CIDlead_id|";   &agi_output;}


	$digit='';
	undef $digit;
	$interrupt_digit='';
	undef $interrupt_digit;
	$digit_loop_counter=0;

	$interrupt_digit = $AGI->stream_file('sip-silence',"123456789");

	$interrupt_digit='';
	undef $interrupt_digit;

	$interrupt_digit = $AGI->stream_file("$inbound_survey_question_filename","123456789");

	if ($AGILOG) {$agi_string = "interrupt_digit |$interrupt_digit|    |$inbound_survey_question_filename|";   &agi_output;}

	$digits_being_entered=1;
	$totalDTMF='';
	if ($interrupt_digit > 1)
		{
		if ($interrupt_digit == 48) {$interrupt_digit=0;}
		if ($interrupt_digit == 49) {$interrupt_digit=1;}
		if ($interrupt_digit == 50) {$interrupt_digit=2;}
		if ($interrupt_digit == 51) {$interrupt_digit=3;}
		if ($interrupt_digit == 52) {$interrupt_digit=4;}
		if ($interrupt_digit == 53) {$interrupt_digit=5;}
		if ($interrupt_digit == 54) {$interrupt_digit=6;}
		if ($interrupt_digit == 55) {$interrupt_digit=7;}
		if ($interrupt_digit == 56) {$interrupt_digit=8;}
		if ($interrupt_digit == 57) {$interrupt_digit=9;}
		
		$totalDTMF=$interrupt_digit;
		$digit_loop_counter++;
		}


	while ( ($digit_loop_counter < $digits_to_collect) )
		{
		$digit = chr($AGI->wait_for_digit('10000'));  # wait 5 seconds for input or until the key is pressed
		if ($digit =~ /\d/)
			{
			$totalDTMF = "$totalDTMF$digit";
			if ($AGILOG) {$agi_string = "digit |$digit|     TotalDTMF |$totalDTMF|";   &agi_output;}
	#		$AGI->say_digits("$digit");
			undef $digit;
			}
		else
			{
			$digit_loop_counter=$digits_to_collect;
			}
		
		$digit_loop_counter++;
		}

	$totalDTMF =~ s/\D//gi;
	$VISLaffected_rows=0;
	if (length($totalDTMF) > 0)
		{
		if ($AGILOG) {$agi_string = "digit |$digit|     TotalDTMF |$totalDTMF|";   &agi_output;}
		}
	$stmtA = "UPDATE vicidial_inbound_survey_log SET played='Y',dtmf_response='$totalDTMF',next_call_menu='$inbound_survey_callmenu' where lead_id='$CIDlead_id' and uniqueid='$unique_id' and campaign_id='$VD_campaign_id' order by call_date desc limit 1;";
		if ($AGILOG) {$agi_string = "|$stmtA|";   &agi_output;}
	$VISLaffected_rows = $dbhA->do($stmtA);

	$stmtA = "INSERT INTO live_inbound_log (uniqueid,channel,server_ip,caller_id,extension,phone_ext,start_time,comment_a,comment_b,comment_d,comment_e) values('$uniqueid','$channel','$VARserver_ip','$callerid','$extension','$CIDlead_id','$now_date','$VD_campaign_id','$totalDTMF','$VD_campaign_id>$totalDTMF','1');";
		if ($AGILOG) {$agi_string = "|$stmtA|";   &agi_output;}
	$LILaffected_rows = $dbhA->do($stmtA);

	if ($AGILOG) {$agi_string = "--    Ask-Post-Call-Survey DONE: $VISLaffected_rows|$LILaffected_rows|$totalDTMF|$unique_id|$CIDlead_id|";   &agi_output;}


	### send call to a call menu, if defined
	if (length($inbound_survey_callmenu) > 0) 
		{
		$AGI->stream_file('sip-silence');
		$AGI->stream_file('sip-silence');
		$AGI->stream_file('sip-silence');
		$AGI->stream_file('sip-silence');

		if ($AGILOG) {$agi_string = "exiting the ingroup survey app, transferring call to s:$inbound_survey_callmenu";   &agi_output;}
		print "SET CONTEXT $inbound_survey_callmenu\n";
			$result = <STDIN>;
			checkresult($result);
		print "SET EXTENSION s\n";
			$result = <STDIN>;
			checkresult($result);
		print "SET PRIORITY 1\n";
			$result = <STDIN>;
			checkresult($result);
		}
	else
		{
		### no call menu defined, hangup and exit
		if ($AGILOG) {$agi_string = "--    exiting the ingroup survey app, no call menu defined: |$CIDlead_id|$unique_id";   &agi_output;}
		$AGI->hangup($channel);
		exit;
		}
	}
##### END ASK QUESTION, COLLECT RESPONSE #####




$dbhA->disconnect();

exit;

sub checkresult 
	{
	my ($res) = @_;
	my $retval;
	$tests++;
	chomp $res;
	if ($res =~ /^200/) 
		{
		$res =~ /result=(-?\d+)/;
		if (!length($1)) 
			{
		#	print STDERR "FAIL ($res)\n";
			$fail++;
			} 
		else 
			{
		#	print STDERR "PASS ($1)\n";
			$pass++;
			}
		}
	else
		{
	#	print STDERR "FAIL (unexpected result '$res')\n";
		$fail++;
		}
	}


sub agi_output
	{
	if ($AGILOG >=2)
		{
		### open the log file for writing ###
		open(Lout, ">>$AGILOGfile")
				|| die "Can't open $AGILOGfile: $!\n";
		print Lout "$now_date|$script|$agi_string\n";
		close(Lout);
		}
		### send to STDERR writing ###
	if ( ($AGILOG == '1') || ($AGILOG == '3') )
		{print STDERR "$now_date|$script|$agi_string\n";}
	$agi_string='';
	}

# subroutine to parse the asterisk version
# and return a hash with the various part
sub parse_asterisk_version
	{
	# grab the arguments
	my $ast_ver_str = $_[0];

	# get everything after the - and put it in $ast_ver_postfix
	my @hyphen_parts = split( /-/ , $ast_ver_str );

	my $ast_ver_postfix = $hyphen_parts[1];

	# now split everything before the - up by the .
	my @dot_parts = split( /\./ , $hyphen_parts[0] );

	my %ast_ver_hash;

	if ( $dot_parts[0] <= 1 )
		{
			%ast_ver_hash = (
				"major" => $dot_parts[0],
				"minor" => $dot_parts[1],
				"build" => $dot_parts[2],
				"revision" => $dot_parts[3],
				"postfix" => $ast_ver_postfix
			);
		}

	# digium dropped the 1 from asterisk 10 but we still need it
	if ( $dot_parts[0] > 1 )
		{
			%ast_ver_hash = (
				"major" => 1,
				"minor" => $dot_parts[0],
				"build" => $dot_parts[1],
				"revision" => $dot_parts[2],
				"postfix" => $ast_ver_postfix
			);
		}

	return ( %ast_ver_hash );
	}