0) or (strlen($PHP_AUTH_PW)>0) ) { Header("WWW-Authenticate: Basic realm=\"VICI-PROJECTS\""); Header("HTTP/1.0 401 Unauthorized"); } echo "You have now logged out. Thank you\n"; exit; } $stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level > 7;"; if ($DB) {echo "|$stmt|\n";} $rslt=mysql_query($stmt, $link); $row=mysql_fetch_row($rslt); $auth=$row[0]; $fp = fopen ("./project_auth_entries.txt", "a"); $date = date("r"); $ip = getenv("REMOTE_ADDR"); $browser = getenv("HTTP_USER_AGENT"); if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth)) { Header("WWW-Authenticate: Basic realm=\"VICI-PROJECTS\""); Header("HTTP/1.0 401 Unauthorized"); echo "Invalid Username/Password: |$PHP_AUTH_USER|$PHP_AUTH_PW|\n"; exit; } else { if($auth>0) { $office_no=strtoupper($PHP_AUTH_USER); $password=strtoupper($PHP_AUTH_PW); $stmt="SELECT full_name from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW'"; $rslt=mysql_query($stmt, $link); $row=mysql_fetch_row($rslt); $LOGfullname=$row[0]; fwrite ($fp, "VICIDIAL|GOOD|$date|$PHP_AUTH_USER|$PHP_AUTH_PW|$ip|$browser|$LOGfullname|\n"); fclose($fp); } else { fwrite ($fp, "VICIDIAL|FAIL|$date|$PHP_AUTH_USER|$PHP_AUTH_PW|$ip|$browser|\n"); fclose($fp); } } echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "

VICIDIAL ADMIN: HELP \n"; ?> VICIDIAL_USERS TABLE User ID - This field is where you put the VICIDIAL user's ID number, can be up to 8 digits in length, Must be at least 2 characters in length. Password - This field is where you put the VICIDIAL user's password. Must be at least 2 characters in length. Full Name - This field is where you put the VICIDIAL user's full name. Must be at least 2 characters in length. User Level - This menu is where you select the VICIDIAL user's user level. Must be a level of 1 to log into VICIDIAL, Must be level greater than 2 to log in as a closer, Must be user level 8 or greater to get into admin web section. User Group - This menu is where you select the VICIDIAL user's group that this user will belong to. This does not have any restrictions at this time, this is just to subdivide users and allow for future features based upon it. VICIDIAL_CAMPAIGNS TABLE Campaign ID - This is the short name of the campaign, it is not editable after initial submission, cannot contain spaces and must be between 2 and 8 characters in length. Campaign Name - This is the description of the campaign, it must be between 6 and 40 characters in length. Active - This is where you set the campaign to Active or Inactive. If Inactive, noone can log into it. Park Extension - This is where you can customize the on-hold music for VICIDIAL. Make sure the extension is in place in the extensions.conf and that it points to the filename below. Park File Name - This is where you can customize the on-hold music for VICIDIAL. Make sure the filename is 10 characters in length or less and that the file is in place in the /var/lib/asterisk/sounds directory. Web Form - This is where you can set the custom web page that will be opened when the user clicks on the WEB FORM button. Allow Closers - This is where you can set whether the users of this campaign will have the option to send the call to a closer. Dial Status - This is where you set the statuses that you are wanting to dial on within the lists that are active for the campaign below List Order - This menu is where you select how the leads(that match the statuses selected above) will be put in the lead hopper:   - DOWN: select the first leads loaded into the vicidial_list table   - UP: select the last leads loaded into the vicidial_list table   - UP PHONE: select the highest phone number and works it's way down   - DOWN PHONE: select the lowest phone number and works it's way up   - UP LAST NAME: starts with last names starting with Z and works it's way down   - DOWN LAST NAME: starts with last names starting with A and works it's way up   - UP COUNT: starts with most called leads and works its way down   - DOWN COUNT: starts with least called leads and works it's way up   - DOWN COUNT 2nd NEW: starts with least called leads and works it's way up inserting a NEW lead in every other lead(Must NOT have NEW selected in the dial statuses)   - DOWN COUNT 3nd NEW: starts with least called leads and works it's way up inserting a NEW lead in every third lead(Must NOT have NEW selected in the dial statuses)   - DOWN COUNT 4th NEW: starts with least called leads and works it's way up inserting a NEW lead in every forth lead(Must NOT have NEW selected in the dial statuses) Hopper Level - This is how many leads the VDhopper script tries to keep in the vicidial_hopper table for this campaign. If running VDhopper script every minute, make this slightly greater than the number of leads you go through in a minute. Force Reset of Hopper - This allows you to wipe out the hopper contents upon form submission. It should be filled again when the VDhopper script runs. Auto Dial Level - This is where you set how many lines VICIDIAL should use per active agent. zero (0) means auto dialing is off and the agents will click to dial each number. Otherwise VICIDIAL will keep dialing lines equal to active agents multiplied by the dial level to arrive at how many lines this campaign on each server should allow. Next Agent Call - This determines which agent receives the next call that is available:   - random: orders by the random update value in the vicidial_live_agents table   - oldest_call_start: orders by the last time an agent was sent a call. Results in agents receiving about the same number of calls overall.   - oldest_call_finish: orders by the last time an agent finished a call. AKA agent waiting longest receives first call. Local Call Time - This is where you set during which hours you would like to dial, as determined by the local time in the are in which you are calling. This is controlled by area code and is adjusted for Daylight Savings time if applicable. General Guidelines in the USA for Business to Business is 9am to 5pm and Business to Consumer calls is 9am to 9pm. Voicemail - If defined, calls that would normally DROP would instead be directed to this voicemail box to hear and leave a message. Dial Timeout - If defined, calls that would normally hangup after the timeout defined in extensions.conf would instead timeout at this amount of seconds if it is less than the extensions.conf timeout. This allows for quickly changing dial timeouts from server to server and limiting the effects to a single campaign. If you are having a lot of Answering Machine or Voicemail calls you may want to try changing this value to between 21-26 and see if results improve. Dial Prefix - This field allows for more easily changing a path of dialing to go out through a different method without doing a reload in Asterisk. Default is 9 based upon a 91NXXNXXXXXX in the dialplan(extensions.conf). Campaign CallerID - This field allows for the sending of a custom callerid number on the outbound calls. This is the number that would show up on the callerid of the person you are calling. The default is UNKNOWN. This option is only available if you are using PRIs(ISDN T1s or E1s) that have the custom callerid feature turned on. This feature may also work with IAX2 trunks depending on what your provider allows. The custom callerID only applies to calls placed for the VICIDIAL campaign directly, any 3rd party calls or transfers will not send the custom callerID. NOTE: Sometimes putting UNKNOWN or PRIVATE in the field will yield the sending of your default callerID number by your carrier with the calls. You may want to test this and put 0000000000 in the callerid field instead if you do not want to send you CallerID. Campaign VDAD extension - This field allows for a custom VDAD transfer extension. This allows you to use different VDADtransfer...agi scripts depending upon your campaign. The default transfer AGI(exten 8365 [agi-VDADtransfer.agi]) just immediately sends the calls on to agents as soon as they are picked up. An additional sample political survey AGI is also now included (8366 [agi-VDADtransferSURVEY.agi]) that plays a message to the called person and allows them to make a choice by pressing buttons(effectively pre-screening the lead). Please note that except for surveys, political calls and charities this form of calling is illegal in the United States. VICIDIAL_LISTS TABLE List ID - This is the numerical name of the list, it is not editable after initial submission, must contain only numbers and must be between 2 and 8 characters in length. List Name - This is the description of the list, it must be between 2 and 20 characters in length. Campaign - This is the campaign that this list belongs to. A list can only be dialed on a single campaign at one time. Active - This defines whether the list is to be dialed on or not. Reset Lead-Called-Status for this list - This resets all leads in this list to N for "not called since last reset" and means that any lead can now be called if it is the right status as defined in the campaign screen. VICIDIAL_INBOUND_GROUPS TABLE Group ID - This is the short name of the inbound group, it is not editable after initial submission, must not contain any spaces and must be between 2 and 20 characters in length. Group Name - This is the description of the group, it must be between 2 and 30 characters in length. Cannot include dashes '-', plusses '+' or spaces ' '. Group Color - This is the color that displays in the VICIDIAL client app when a call comes in on this group. It must be between 2 and 7 characters long. If this is a hex color definition you must remember to put a # at the beginning of the string or VICIDIAL will not work properly. Active - This determines whether this group show up in the selection box when a VICIDIAL agent logs in. Web Form - This is the custom address that clicking on the WEB FORM button in VICIDIAL will take you to for calls that come in on this group. Voicemail - If defined, this is the Voicemail box that calls will go to instead of being dropped if no agents are available after the hold time is up. Next Agent Call - This determines which agent receives the next call that is available:   - random: orders by the random update value in the vicidial_live_agents table   - oldest_call_start: orders by the last time an agent was sent a call. Results in agents receiving about the same number of calls overall.   - oldest_call_finish: orders by the last time an agent finished a call. AKA agent waiting longest receives first call. Fronter Display - This field determines whether the inbound VICIDIAL agent would have the fronter name(if there is one) displayed in the Status field when the call comes to the agent. VICIDIAL_REMOTE_AGENTS TABLE User ID Start - This is the starting User ID that is used when the remote agent entries are inserted into the system. If the Number of Lines is set higher than 1, this number is incremented by one until each line has an entry. Make sure you create a new VICIDIAL user account with a user level of 4 or great if you want them to be able to use the vdremote.php page for remote web access of this account. Number of Lines - This defines how many remote agent entries the system creates, and determines how many lines it thinks it can safely send to the number below. Server IP - A remote agent entry is only good for one specific server, here is where you select which server you want. External Extension - This is the number that you want the calls forwarded to. Make sure that it is a full dialplan number and that if you need a 9 at the beginning you put it in here. Test by dialing this number from a phone on the system. Status - Here is where you turn the remote agent on and off. As soon as the agent is Active the system assumes that it can send calls to it. It may take up to 30 seconds once you change the status to Inactive to stop receiving calls. Campaign - Here is where you select the campaign that these remote agents will be logged into. Inbound needs to use the CLOSER campaign and select the inbound campaigns below that you want to receive calls from. Inbound Groups - Here is where you select the inbound groups you want to receive calls from if you have selected the CLOSER campaign. VICIDIAL_CAMPAIGN_LISTS The lists within this campaign are listed here, whether they are active is denoted by the Y or N and you can go to the list screen by clicking on the list ID in the first column. VICIDIAL_CAMPAIGN_STATUSES TABLE Through the use of Custom campaign statuses, you can have statuses that only exist for a specific campaign. The Status must be 1-8 characters in length, the description must be 2-30 characters in length and Selectable defines whether it shows up in VICIDIAL as a disposition. VICIDIAL_USER_GROUPS TABLE User Group - This is the short name of a Vicidial User group, try not to use any spaces or punctuation for this field. max 20 characters, minimum of 2 characters. Group Name - This is the description of the vicidial user group max of 40 characters. VICIDIAL LIST LOADER FUNCTIONALITY The VICIDIAL web-based lead loader is designed simply to take a lead file(up to 8MB in size) that is either tab or pipe delimited and load it into the vicidial_list table. The lead loader does not do data validation or check for duplicates in itself or other lists, so that is something you need to do before you load the leads. Also, make sure that you have created the list that these leads are to be under so that you can use them. There is also the matter of time-zone-coding these leads. You may want to increase the frequency that the ADMIN_adjust_GMTnow_on_leads.pl is being run in the cron on your Asterisk server so that any loaded leads can be coded faster. Here is a list of the fields in their proper order for the lead files: Vendor Lead Code - shows up in the Vendor ID field of the GUI Source Code - internal use only for admins and DBAs List ID - the list number that these leads will show up under Phone Code - the prefix for the phone number(1 for US, 01144 for UK, 01161 for AUS, etc) Phone Number - must be at least 8 digits long Title - title of the customer(Mr. Ms. Mrs, etc...) First Name Middle Initial Last Name Address Line 1 Address Line 2 Address Line 3 City State - limited to 2 characters Province Postal Code Country Gender Date of Birth Alternate Phone Number Email Address Security Phrase Comments THE END

VICIDIAL ADMIN - Logout
LIST USERS | ADD NEW USER | SEARCH FOR A USER | ADD USER GROUP | LIST USER GROUPS
ADD CAMPAIGN | LIST CAMPAIGNS | SHOW LISTS | ADD NEW LIST |               | LOAD NEW LEADS
SHOW IN-GROUPS | ADD NEW IN-GROUP | SHOW REMOTE AGENTS | ADD NEW REMOTE AGENTS
SERVER STATS | PARK REPORT | VDAD REPORT | CLOSER REPORT |               | SEARCH FOR A LEAD | GROUP HOURLY
"; echo " ADD A NEW USER \n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo " User Number: $NWB#vicidial_users-user$NWE Password: $NWB#vicidial_users-pass$NWE Full Name: $NWB#vicidial_users-full_name$NWE User Level: 123456789$NWB#vicidial_users-user_level$NWE User Group: \n"; $stmt="SELECT user_group,group_name from vicidial_user_groups order by user_group"; $rsltx=mysql_query($stmt, $link); $Ugroups_to_print = mysql_num_rows($rsltx); $Ugroups_list=''; $o=0; while ($Ugroups_to_print > $o) { $rowx=mysql_fetch_row($rsltx); $Ugroups_list .= "$rowx[0] - $rowx[1]\n"; $o++; } echo "$Ugroups_list"; echo "$user_group\n"; echo "$NWB#vicidial_users-user_group$NWE \n"; } ###################### # ADD=11 display the ADD NEW CAMPAIGN FORM SCREEN ###################### if ($ADD==11) { echo ""; echo " ADD A NEW CAMPAIGN\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo " Campaign ID: $NWB#vicidial_campaigns-campaign_id$NWE Campaign Name: $NWB#vicidial_campaigns-campaign_name$NWE Active: YN$NWB#vicidial_campaigns-active$NWE Park Extension: $NWB#vicidial_campaigns-park_ext$NWE Park Filename: $NWB#vicidial_campaigns-park_file_name$NWE Web Form: $NWB#vicidial_campaigns-web_form_address$NWE Allow Closers: YN$NWB#vicidial_campaigns-allow_closers$NWE Hopper Level: 151050100200500$NWB#vicidial_campaigns-hopper_level$NWE Auto Dial Level: 011.11.21.31.41.51.61.71.81.92.02.22.52.73.03.5(0 = off)$NWB#vicidial_campaigns-auto_dial_level$NWE Next Agent Call: randomoldest_call_startoldest_call_finish$NWB#vicidial_campaigns-next_agent_call$NWE Local Call Time: 24hours9am-9pm9am-5pm12pm-5pm12pm-9pm5pm-9pm$NWB#vicidial_campaigns-local_call_time$NWE Voicemail: $NWB#vicidial_campaigns-voicemail_ext$NWE \n"; } ###################### # ADD=111 display the ADD NEW LIST FORM SCREEN ###################### if ($ADD==111) { echo ""; echo " ADD A NEW LIST\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo " List ID: (digits only)$NWB#vicidial_lists-list_id$NWE List Name: $NWB#vicidial_lists-list_name$NWE Campaign: \n"; $stmt="SELECT campaign_id,campaign_name from vicidial_campaigns order by campaign_id"; $rsltx=mysql_query($stmt, $link); $campaigns_to_print = mysql_num_rows($rsltx); $campaigns_list=''; $o=0; while ($campaigns_to_print > $o) { $rowx=mysql_fetch_row($rsltx); $campaigns_list .= "$rowx[0] - $rowx[1]\n"; $o++; } echo "$campaigns_list"; echo "$campaign_id\n"; echo "$NWB#vicidial_lists-campaign_id$NWE Active: YN$NWB#vicidial_lists-active$NWE \n"; } ###################### # ADD=1111 display the ADD NEW INBOUND GROUP SCREEN ###################### if ($ADD==1111) { echo ""; echo " ADD A NEW INBOUND GROUP\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo " Group ID: (no spaces)$NWB#vicidial_inbound_groups-group_id$NWE Group Name: $NWB#vicidial_inbound_groups-group_name$NWE Group Color: $NWB#vicidial_inbound_groups-group_color$NWE Active: YN$NWB#vicidial_inbound_groups-active$NWE Web Form: $NWB#vicidial_inbound_groups-web_form_address$NWE Voicemail: $NWB#vicidial_inbound_groups-voicemail_ext$NWE Next Agent Call: randomoldest_call_startoldest_call_finish$NWB#vicidial_inbound_groups-next_agent_call$NWE Fronter Display: YN$NWB#vicidial_inbound_groups-fronter_display$NWE \n"; } ###################### # ADD=11111 display the ADD NEW REMOTE AGENTS SCREEN ###################### if ($ADD==11111) { echo ""; echo " ADD NEW REMOTE AGENTS\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo " User ID Start: (numbers only, incremented)$NWB#vicidial_remote_agents-user_start$NWE Number of Lines: (numbers only)$NWB#vicidial_remote_agents-number_of_lines$NWE Server IP: \n"; echo "$servers_list"; echo "$NWB#vicidial_remote_agents-server_ip$NWE External Extension: (dialplan number dialed to reach agents)$NWB#vicidial_remote_agents-conf_exten$NWE Status: ACTIVEINACTIVE$NWB#vicidial_remote_agents-status$NWE Campaign: \n"; echo "$campaigns_list"; echo "$NWB#vicidial_remote_agents-campaign_id$NWE Inbound Groups: \n"; echo "$groups_list"; echo "$NWB#vicidial_remote_agents-closer_campaigns$NWE \n"; echo "NOTE: It can take up to 30 seconds for changes submitted on this screen to go live\n"; } ###################### # ADD=111111 display the ADD NEW USERS GROUP SCREEN ###################### if ($ADD==111111) { echo ""; echo " ADD NEW USERS GROUP\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo " Group: (no spaces or punctuation)$NWB#vicidial_user_groups-user_group$NWE Description: (description of group)$NWB#vicidial_user_groups-group_name$NWE \n"; } ###################### # ADD=2 adds the new person to the system ###################### if ($ADD==2) { echo ""; $stmt="SELECT count(*) from vicidial_users where user='$user';"; $rslt=mysql_query($stmt, $link); $row=mysql_fetch_row($rslt); if ($row[0] > 0) {echo " USER NOT ADDED - there is already a user in the system with this user number\n";} else { if ( (strlen($user) < 2) or (strlen($pass) < 2) or (strlen($full_name) < 2) or (strlen($user) > 8) ) { echo " USER NOT ADDED - Please go back and look at the data you entered\n"; echo " user id must be between 2 and 8 characters long\n"; echo " full name and password must be at least 2 characters long\n"; } else { echo " USER ADDED: $user\n"; $stmt="INSERT INTO vicidial_users values('','$user','$pass','$full_name','$user_level','$user_group');"; $rslt=mysql_query($stmt, $link); ### LOG CHANGES TO LOG FILE ### $fp = fopen ("./admin_changes_log.txt", "a"); fwrite ($fp, "$date|ADD A USER |$PHP_AUTH_USER|$ip|'$user','$pass','$full_name','$user_level'|\n"); fclose($fp); } } $ADD=0; } ###################### # ADD=21 adds the new campaign to the system ###################### if ($ADD==21) { echo ""; $stmt="SELECT count(*) from vicidial_campaigns where campaign_id='$campaign_id';"; $rslt=mysql_query($stmt, $link); $row=mysql_fetch_row($rslt); if ($row[0] > 0) {echo " CAMPAIGN NOT ADDED - there is already a campaign in the system with this ID\n";} else { if ( (strlen($campaign_id) < 2) or (strlen($campaign_id) > 8) or (strlen($campaign_name) < 6) or (strlen($campaign_name) > 40) ) { echo " CAMPAIGN NOT ADDED - Please go back and look at the data you entered\n"; echo " campaign ID must be between 2 and 8 characters in length\n"; echo " campaign name must be between 6 and 40 characters in length\n"; } else { echo " CAMPAIGN ADDED: $campaign_id\n"; $stmt="INSERT INTO vicidial_campaigns values('$campaign_id','$campaign_name','$active','','','','','','DOWN','$park_ext','$park_file_name','$web_form_address','$allow_closers','$hopper_level','$auto_dial_level','$next_agent_call','$local_call_time','$voicemail_ext','','','','');"; $rslt=mysql_query($stmt, $link); ### LOG CHANGES TO LOG FILE ### $fp = fopen ("./admin_changes_log.txt", "a"); fwrite ($fp, "$date|ADD A NEW CAMPAIGN |$PHP_AUTH_USER|$ip|'$campaign_id','$campaign_name','$active','','','','','','DOWN','$park_ext','$park_file_name','$web_form_address','$allow_closers','$hopper_level','$auto_dial_level','$next_agent_call','$local_call_time','$voicemail_ext','','','',''|\n"); fclose($fp); } } $ADD=31; } ###################### # ADD=22 adds the new campaign status to the system ###################### if ($ADD==22) { echo ""; $stmt="SELECT count(*) from vicidial_campaign_statuses where campaign_id='$campaign_id' and status='$status';"; $rslt=mysql_query($stmt, $link); $row=mysql_fetch_row($rslt); if ($row[0] > 0) {echo " CAMPAIGN STATUS NOT ADDED - there is already a campaign-status in the system with this name\n";} else { $stmt="SELECT count(*) from vicidial_statuses where status='$status';"; $rslt=mysql_query($stmt, $link); $row=mysql_fetch_row($rslt); if ($row[0] > 0) {echo " CAMPAIGN STATUS NOT ADDED - there is already a global-status in the system with this name\n";} else { if ( (strlen($campaign_id) < 2) or (strlen($status) < 1) or (strlen($status_name) < 2) ) { echo " CAMPAIGN STATUS NOT ADDED - Please go back and look at the data you entered\n"; echo " status must be between 1 and 8 characters in length\n"; echo " status name must be between 2 and 30 characters in length\n"; } else { echo " CAMPAIGN STATUS ADDED: $campaign_id - $status\n"; $stmt="INSERT INTO vicidial_campaign_statuses values('$status','$status_name','$selectable','$campaign_id');"; $rslt=mysql_query($stmt, $link); ### LOG CHANGES TO LOG FILE ### $fp = fopen ("./admin_changes_log.txt", "a"); fwrite ($fp, "$date|ADD A NEW CAMPAIGN STATUS |$PHP_AUTH_USER|$ip|'$status','$status_name','$selectable','$campaign_id'|\n"); fclose($fp); } } } $ADD=31; } ###################### # ADD=211 adds the new list to the system ###################### if ($ADD==211) { echo ""; $stmt="SELECT count(*) from vicidial_lists where list_id='$list_id';"; $rslt=mysql_query($stmt, $link); $row=mysql_fetch_row($rslt); if ($row[0] > 0) {echo " LIST NOT ADDED - there is already a list in the system with this ID\n";} else { if ( (strlen($campaign_id) < 2) or (strlen($list_name) < 2) or (strlen($list_id) < 2) or (strlen($list_id) > 8) ) { echo " LIST NOT ADDED - Please go back and look at the data you entered\n"; echo " List ID must be between 2 and 8 characters in length\n"; echo " List name must be at least 2 characters in length\n"; } else { echo " LIST ADDED: $list_id\n"; $stmt="INSERT INTO vicidial_lists values('$list_id','$list_name','$campaign_id','$active');"; $rslt=mysql_query($stmt, $link); ### LOG CHANGES TO LOG FILE ### $fp = fopen ("./admin_changes_log.txt", "a"); fwrite ($fp, "$date|ADD A NEW LIST |$PHP_AUTH_USER|$ip|'$list_id','$list_name','$campaign_id','$active'|\n"); fclose($fp); } } $ADD=311; } ###################### # ADD=2111 adds the new inbound group to the system ###################### if ($ADD==2111) { echo ""; $stmt="SELECT count(*) from vicidial_inbound_groups where group_id='$group_id';"; $rslt=mysql_query($stmt, $link); $row=mysql_fetch_row($rslt); if ($row[0] > 0) {echo " GROUP NOT ADDED - there is already a group in the system with this ID\n";} else { if ( (strlen($group_id) < 2) or (strlen($group_name) < 2) or (strlen($group_color) < 2) or (strlen($group_id) > 20) or (eregi(' ',$group_id)) or (eregi('-',$group_id)) or (eregi('+',$group_id)) ) { echo " GROUP NOT ADDED - Please go back and look at the data you entered\n"; echo " Group ID must be between 2 and 20 characters in length and contain no ' -+'.\n"; echo " Group name and group color must be at least 2 characters in length\n"; } else { $stmt="INSERT INTO vicidial_inbound_groups values('$group_id','$group_name','$group_color','$active','$web_form_address','$voicemail_ext','$next_agent_call','$fronter_display');"; $rslt=mysql_query($stmt, $link); echo " GROUP ADDED: $group_id\n"; ### LOG CHANGES TO LOG FILE ### $fp = fopen ("./admin_changes_log.txt", "a"); fwrite ($fp, "$date|ADD A NEW GROUP |$PHP_AUTH_USER|$ip|'$group_id','$group_name','$group_color','$active','$web_form_address','$voicemail_ext','$next_agent_call','$fronter_display'|\n"); fclose($fp); } } $ADD=1000; } ###################### # ADD=21111 adds new remote agents to the system ###################### if ($ADD==21111) { echo ""; $stmt="SELECT count(*) from vicidial_remote_agents where server_ip='$server_ip' and user_start='$user_start';"; $rslt=mysql_query($stmt, $link); $row=mysql_fetch_row($rslt); if ($row[0] > 0) {echo " REMOTE AGENTS NOT ADDED - there is already a remote agents entry starting with this userID\n";} else { if ( (strlen($server_ip) < 2) or (strlen($user_start) < 2) or (strlen($campaign_id) < 2) or (strlen($conf_exten) < 2) ) { echo " REMOTE AGENTS NOT ADDED - Please go back and look at the data you entered\n"; echo " User ID start and external extension must be at least 2 characters in length\n"; } else { $stmt="INSERT INTO vicidial_remote_agents values('','$user_start','$number_of_lines','$server_ip','$conf_exten','$status','$campaign_id','$groups_value');"; $rslt=mysql_query($stmt, $link); echo " REMOTE AGENTS ADDED: $user_start\n"; ### LOG CHANGES TO LOG FILE ### $fp = fopen ("./admin_changes_log.txt", "a"); fwrite ($fp, "$date|ADD A NEW REMOTE AGENTS ENTRY |$PHP_AUTH_USER|$ip|'$user_start','$number_of_lines','$server_ip','$conf_exten','$status','$campaign_id','$groups_value'|\n"); fclose($fp); } } $ADD=10000; } ###################### # ADD=211111 adds new user group to the system ###################### if ($ADD==211111) { echo ""; $stmt="SELECT count(*) from vicidial_user_groups where user_group='$user_group';"; $rslt=mysql_query($stmt, $link); $row=mysql_fetch_row($rslt); if ($row[0] > 0) {echo " USER GROUP NOT ADDED - there is already a user group entry with this name\n";} else { if ( (strlen($user_group) < 2) or (strlen($group_name) < 2) ) { echo " USER GROUP NOT ADDED - Please go back and look at the data you entered\n"; echo " Group name and description must be at least 2 characters in length\n"; } else { $stmt="INSERT INTO vicidial_user_groups values('$user_group','$group_name');"; $rslt=mysql_query($stmt, $link); echo " USER GROUP ADDED: $user_start\n"; ### LOG CHANGES TO LOG FILE ### $fp = fopen ("./admin_changes_log.txt", "a"); fwrite ($fp, "$date|ADD A NEW USER GROUP ENTRY |$PHP_AUTH_USER|$ip|'$user_group','$group_name'|\n"); fclose($fp); } } $ADD=100000; } ###################################################################################################### ###################################################################################################### ####### 4 series, record modifications submitted and DB is modified, then on to 3 series forms below ###################################################################################################### ###################################################################################################### ###################### # ADD=4 submit user modifications to the system ###################### if ($ADD==4) { echo ""; if ( (strlen($pass) < 2) or (strlen($full_name) < 2) or (strlen($user_level) < 1) ) { echo " USER NOT MODIFIED - Please go back and look at the data you entered\n"; echo " Password and Full Name each need ot be at least 2 characters in length\n"; } else { echo " USER MODIFIED: $user\n"; $stmt="UPDATE vicidial_users set pass='$pass',full_name='$full_name',user_level='$user_level',user_group='$user_group' where user='$user';"; $rslt=mysql_query($stmt, $link); ### LOG CHANGES TO LOG FILE ### $fp = fopen ("./admin_changes_log.txt", "a"); fwrite ($fp, "$date|MODIFY USER INFO |$PHP_AUTH_USER|$ip|pass='$pass',full_name='$full_name',user_level='$user_level',user_group='$user_group' where user='$user'|\n"); fclose($fp); } $ADD=3; # go to user modification below } ###################### # ADD=41 submit campaign modifications to the system ###################### if ($ADD==41) { echo ""; if ( (strlen($campaign_name) < 6) or (strlen($active) < 1) ) { echo " CAMPAIGN NOT MODIFIED - Please go back and look at the data you entered\n"; echo " the campaign name needs to be at least 6 characters in length\n"; } else { echo " CAMPAIGN MODIFIED: $campaign_id\n"; $stmt="UPDATE vicidial_campaigns set campaign_name='$campaign_name',active='$active',dial_status_a='$dial_status_a',dial_status_b='$dial_status_b',dial_status_c='$dial_status_c',dial_status_d='$dial_status_d',dial_status_e='$dial_status_e',lead_order='$lead_order',allow_closers='$allow_closers',hopper_level='$hopper_level', auto_dial_level='$auto_dial_level', next_agent_call='$next_agent_call', local_call_time='$local_call_time', voicemail_ext='$voicemail_ext', dial_timeout='$dial_timeout', dial_prefix='$dial_prefix', campaign_cid='$campaign_cid', campaign_vdad_exten='$campaign_vdad_exten' where campaign_id='$campaign_id';"; $rslt=mysql_query($stmt, $link); if ($reset_hopper == 'Y') { echo " RESETTING CAMPAIGN LEAD HOPPER\n"; echo " - Wait 1 minute before dialing next number\n"; $stmt="DELETE from vicidial_hopper where campaign_id='$campaign_id' and status='READY';"; $rslt=mysql_query($stmt, $link); ### LOG RESET TO LOG FILE ### $fp = fopen ("./admin_changes_log.txt", "a"); fwrite ($fp, "$date|CAMPAIGN HOPPERRESET|$PHP_AUTH_USER|$ip|campaign_name='$campaign_name'|\n"); fclose($fp); } ### LOG CHANGES TO LOG FILE ### $fp = fopen ("./admin_changes_log.txt", "a"); fwrite ($fp, "$date|MODIFY CAMPAIGN INFO|$PHP_AUTH_USER|$ip|campaign_name='$campaign_name',active='$active',dial_status_a='$dial_status_a',dial_status_b='$dial_status_b',dial_status_c='$dial_status_c',dial_status_d='$dial_status_d',dial_status_e='$dial_status_e',lead_order='$lead_order',allow_closers='$allow_closers',hopper_level='$hopper_level', auto_dial_level='$auto_dial_level', next_agent_call='$next_agent_call', local_call_time='$local_call_time', voicemail_ext='$voicemail_ext', dial_timeout='$dial_timeout', dial_prefix='$dial_prefix', campaign_cid='$campaign_cid', campaign_vdad_exten='$campaign_vdad_exten' where campaign_id='$campaign_id'|$reset_hopper|\n"); fclose($fp); } $ADD=31; # go to campaign modification form below } ###################### # ADD=42 delete campaign status in the system ###################### if ($ADD==42) { echo ""; if ( (strlen($campaign_id) < 2) or (strlen($status) < 1) ) { echo " CAMPAIGN STATUS NOT MODIFIED - Please go back and look at the data you entered\n"; echo " the campaign id needs to be at least 2 characters in length\n"; echo " the campaign status needs to be at least 1 characters in length\n"; } else { echo " CUSTOM CAMPAIGN STATUS DELETED: $campaign_id - $status\n"; $stmt="DELETE FROM vicidial_campaign_statuses where campaign_id='$campaign_id' and status='$status';"; $rslt=mysql_query($stmt, $link); ### LOG CHANGES TO LOG FILE ### $fp = fopen ("./admin_changes_log.txt", "a"); fwrite ($fp, "$date|DELETE CAMPAIGN STATUS|$PHP_AUTH_USER|$ip|DELETE FROM vicidial_campaign_statuses where campaign_id='$campaign_id' and status='$status'|\n"); fclose($fp); } $ADD=31; # go to campaign modification form below } ###################### # ADD=411 submit list modifications to the system ###################### if ($ADD==411) { echo ""; if ( (strlen($list_name) < 2) or (strlen($campaign_id) < 2) ) { echo " LIST NOT MODIFIED - Please go back and look at the data you entered\n"; echo " list name must be at least 2 characters in length\n"; } else { echo " LIST MODIFIED: $list_id\n"; $stmt="UPDATE vicidial_lists set list_name='$list_name',campaign_id='$campaign_id',active='$active' where list_id='$list_id';"; $rslt=mysql_query($stmt, $link); if ($reset_list == 'Y') { echo " RESETTING LIST-CALLED-STATUS\n"; $stmt="UPDATE vicidial_list set called_since_last_reset='N' where list_id='$list_id';"; $rslt=mysql_query($stmt, $link); ### LOG RESET TO LOG FILE ### $fp = fopen ("./admin_changes_log.txt", "a"); fwrite ($fp, "$date|RESET LIST CALLED |$PHP_AUTH_USER|$ip|list_name='$list_name'|\n"); fclose($fp); } if ($campaign_id != "$old_campaign_id") { echo " REMOVING LIST HOPPER LEADS FROM OLD CAMPAIGN HOPPER ($old_campaign_id)\n"; $stmt="DELETE from vicidial_hopper where list_id='$list_id' and campaign_id='$old_campaign_id';"; $rslt=mysql_query($stmt, $link); } ### LOG CHANGES TO LOG FILE ### $fp = fopen ("./admin_changes_log.txt", "a"); fwrite ($fp, "$date|MODIFY LIST INFO |$PHP_AUTH_USER|$ip|list_name='$list_name',campaign_id='$campaign_id',active='$active' where list_id='$list_id'|\n"); fclose($fp); } $ADD=311; # go to list modification form below } ###################### # ADD=4111 modify group info in the system ###################### if ($ADD==4111) { echo ""; if ( (strlen($group_name) < 2) or (strlen($group_color) < 2) ) { echo " GROUP NOT MODIFIED - Please go back and look at the data you entered\n"; echo " group name and group color must be at least 2 characters in length\n"; } else { echo " GROUP MODIFIED: $group_id\n"; $stmt="UPDATE vicidial_inbound_groups set group_name='$group_name', group_color='$group_color', active='$active', web_form_address='$web_form_address', voicemail_ext='$voicemail_ext', next_agent_call='$next_agent_call', fronter_display='$fronter_display' where group_id='$group_id';"; $rslt=mysql_query($stmt, $link); ### LOG CHANGES TO LOG FILE ### $fp = fopen ("./admin_changes_log.txt", "a"); fwrite ($fp, "$date|MODIFY GROUP INFO |$PHP_AUTH_USER|$ip|group_name='$group_name',group_color='$group_color',active='$active', web_form_address='$web_form_address', voicemail_ext='$voicemail_ext', next_agent_call='$next_agent_call', fronter_display='$fronter_display' where group_id='$group_id'|\n"); fclose($fp); } $ADD=3111; # go to group modification form below } ###################### # ADD=41111 modify remote agents info in the system ###################### if ($ADD==41111) { echo ""; if ( (strlen($server_ip) < 2) or (strlen($user_start) < 2) or (strlen($campaign_id) < 2) or (strlen($conf_exten) < 2) ) { echo " REMOTE AGENTS NOT MODIFIED - Please go back and look at the data you entered\n"; echo " User ID Start and External Extension must be at least 2 characters in length\n"; } else { $stmt="UPDATE vicidial_remote_agents set user_start='$user_start', number_of_lines='$number_of_lines', server_ip='$server_ip', conf_exten='$conf_exten', status='$status', campaign_id='$campaign_id', closer_campaigns='$groups_value' where remote_agent_id='$remote_agent_id';"; $rslt=mysql_query($stmt, $link); echo " REMOTE AGENTS MODIFIED\n"; ### LOG CHANGES TO LOG FILE ### $fp = fopen ("./admin_changes_log.txt", "a"); fwrite ($fp, "$date|MODIFY REMOTE AGENTS ENTRY |$PHP_AUTH_USER|$ip|set user_start='$user_start', number_of_lines='$number_of_lines', server_ip='$server_ip', conf_exten='$conf_exten', status='$status', campaign_id='$campaign_id', closer_campaigns='$groups_value' where remote_agent_id='$remote_agent_id'|\n"); fclose($fp); } $ADD=31111; # go to remote agents modification form below } ###################### # ADD=411111 modify user group info in the system ###################### if ($ADD==411111) { echo ""; if ( (strlen($user_group) < 2) or (strlen($group_name) < 2) ) { echo " USER GROUP NOT MODIFIED - Please go back and look at the data you entered\n"; echo " Group name and description must be at least 2 characters in length\n"; } else { $stmt="UPDATE vicidial_user_groups set user_group='$user_group', group_name='$group_name' where user_group='$OLDuser_group';"; $rslt=mysql_query($stmt, $link); echo " USER GROUP MODIFIED\n"; ### LOG CHANGES TO LOG FILE ### $fp = fopen ("./admin_changes_log.txt", "a"); fwrite ($fp, "$date|MODIFY USER GROUP ENTRY |$PHP_AUTH_USER|$ip|UPDATE vicidial_user_groups set user_group='$user_group', group_name='$group_name' where user_group='$OLDuser_group'|\n"); fclose($fp); } $ADD=311111; # go to user group modification form below } ###################################################################################################### ###################################################################################################### ####### 3 series, record modification forms ###################################################################################################### ###################################################################################################### ###################### # ADD=3 modify user info in the system ###################### if ($ADD==3) { echo ""; $stmt="SELECT * from vicidial_users where user='$user';"; $rslt=mysql_query($stmt, $link); $row=mysql_fetch_row($rslt); $user_group = $row[5]; echo " MODIFY A USER'S RECORD: $row[1]\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo " User Number: $row[1]$NWB#vicidial_users-user$NWE Password: $NWB#vicidial_users-pass$NWE Full Name: $NWB#vicidial_users-full_name$NWE User Level: 123456789$row[4]$NWB#vicidial_users-user_level$NWE User Group: \n"; $stmt="SELECT user_group,group_name from vicidial_user_groups order by user_group"; $rsltx=mysql_query($stmt, $link); $Ugroups_to_print = mysql_num_rows($rsltx); $Ugroups_list=''; $o=0; while ($Ugroups_to_print > $o) { $rowx=mysql_fetch_row($rsltx); $Ugroups_list .= "$rowx[0] - $rowx[1]\n"; $o++; } echo "$Ugroups_list"; echo "$user_group\n"; echo "$NWB#vicidial_users-user_group$NWE \n"; echo " Click here for user stats\n"; } ###################### # ADD=31 modify campaign info in the system ###################### if ($ADD==31) { echo ""; $stmt="SELECT * from vicidial_campaigns where campaign_id='$campaign_id';"; $rslt=mysql_query($stmt, $link); $row=mysql_fetch_row($rslt); $dial_status_a = $row[3]; $dial_status_b = $row[4]; $dial_status_c = $row[5]; $dial_status_d = $row[6]; $dial_status_e = $row[7]; $lead_order = $row[8]; $hopper_level = $row[13]; $auto_dial_level = $row[14]; $next_agent_call = $row[15]; $local_call_time = $row[16]; $voicemail_ext = $row[17]; $dial_timeout = $row[18]; $dial_prefix = $row[19]; $campaign_cid = $row[20]; $campaign_vdad_exten = $row[21]; echo " MODIFY A CAMPAIGN'S RECORD: $row[0]\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo " Campaign ID: $row[0]$NWB#vicidial_campaigns-campaign_id$NWE Campaign Name: $NWB#vicidial_campaigns-campaign_name$NWE Active: YN$row[2]$NWB#vicidial_campaigns-active$NWE Park Extension: $row[9] - $row[10]$NWB#vicidial_campaigns-park_ext$NWE Web Form: $row[11]$NWB#vicidial_campaigns-web_form_address$NWE Allow Closers: YN$row[12]$NWB#vicidial_campaigns-allow_closers$NWE Dial status 1: \n"; $stmt="SELECT * from vicidial_statuses order by status"; $rsltx=mysql_query($stmt, $link); $statuses_to_print = mysql_num_rows($rsltx); $statuses_list=''; $o=0; while ($statuses_to_print > $o) { $rowx=mysql_fetch_row($rsltx); $statuses_list .= "$rowx[0] - $rowx[1]\n"; $o++; } $stmt="SELECT * from vicidial_campaign_statuses where campaign_id='$campaign_id' order by status"; $rsltx=mysql_query($stmt, $link); $Cstatuses_to_print = mysql_num_rows($rsltx); $o=0; while ($Cstatuses_to_print > $o) { $rowx=mysql_fetch_row($rsltx); $statuses_list .= "$rowx[0] - $rowx[1]\n"; $o++; } echo "$statuses_list"; echo "$dial_status_a\n"; echo "$NWB#vicidial_campaigns-dial_status$NWE Dial status 2: \n"; echo "$statuses_list"; echo "$dial_status_b\n"; echo "$NWB#vicidial_campaigns-dial_status$NWE Dial status 3: \n"; echo "$statuses_list"; echo "$dial_status_c\n"; echo "$NWB#vicidial_campaigns-dial_status$NWE Dial status 4: \n"; echo "$statuses_list"; echo "$dial_status_d\n"; echo "$NWB#vicidial_campaigns-dial_status$NWE Dial status 5: \n"; echo "$statuses_list"; echo "$dial_status_e\n"; echo "$NWB#vicidial_campaigns-dial_status$NWE List Order: DOWNUPUP PHONEDOWN PHONEUP LAST NAMEDOWN LAST NAMEUP COUNTDOWN COUNTDOWN COUNT 2nd NEWDOWN COUNT 3rd NEWDOWN COUNT 4th NEW$lead_order$NWB#vicidial_campaigns-lead_order$NWE Hopper Level: 151050100200500$hopper_level$NWB#vicidial_campaigns-hopper_level$NWE Force Reset of Hopper: YN$NWB#vicidial_campaigns-force_reset_hopper$NWE Auto Dial Level: 011.11.21.31.41.51.61.71.81.92.02.22.52.73.03.5$auto_dial_level(0 = off)$NWB#vicidial_campaigns-auto_dial_level$NWE Next Agent Call: randomoldest_call_startoldest_call_finish$next_agent_call$NWB#vicidial_campaigns-next_agent_call$NWE Local Call Time: 24hours9am-9pm9am-5pm12pm-5pm12pm-9pm5pm-9pm$local_call_time$NWB#vicidial_campaigns-local_call_time$NWE Voicemail: $NWB#vicidial_campaigns-voicemail_ext$NWE Dial Timeout: in seconds$NWB#vicidial_campaigns-dial_timeout$NWE Dial Prefix: for 91NXXNXXXXXX value would be 9, for no dial prefix use X$NWB#vicidial_campaigns-dial_prefix$NWE Campaign CallerID: $NWB#vicidial_campaigns-campaign_cid$NWE Campaign VDAD exten: $NWB#vicidial_campaigns-campaign_vdad_exten$NWE \n"; ##### calculate what gmt_offset_now values are within the allowed local_call_time setting if ($local_call_time == '24hours') { $p='13'; $GMT_allowed = ''; while ($p > -13) { $tz = sprintf("%.2f", $p); $GMT_allowed = "$GMT_allowed'$tz',"; $p = ($p - 0.25); } } if ($local_call_time == '9am-9pm') { $p='13'; $GMT_allowed = ''; while ($p > -13) { $pzone=3600 * $p; $phour=gmdate("G", time() + $pzone); if ( ($phour >= 9) && ($phour <= 20) ){$tz = sprintf("%.2f", $p); $GMT_allowed = "$GMT_allowed'$tz',";} $p = ($p - 0.25); } } if ($local_call_time == '9am-5pm') { $p='13'; $GMT_allowed = ''; while ($p > -13) { $pzone=3600 * $p; $phour=gmdate("G", time() + $pzone); if ( ($phour >= 9) && ($phour <= 16) ){$tz = sprintf("%.2f", $p); $GMT_allowed = "$GMT_allowed'$tz',";} $p = ($p - 0.25); } } if ($local_call_time == '12pm-5pm') { $p='13'; $GMT_allowed = ''; while ($p > -13) { $pzone=3600 * $p; $phour=gmdate("G", time() + $pzone); if ( ($phour >= 12) && ($phour <= 16) ){$tz = sprintf("%.2f", $p); $GMT_allowed = "$GMT_allowed'$tz',";} $p = ($p - 0.25); } } if ($local_call_time == '12pm-9pm') { $p='13'; $GMT_allowed = ''; while ($p > -13) { $pzone=3600 * $p; $phour=gmdate("G", time() + $pzone); if ( ($phour >= 12) && ($phour <= 20) ){$tz = sprintf("%.2f", $p); $GMT_allowed = "$GMT_allowed'$tz',";} $p = ($p - 0.25); } } if ($local_call_time == '5pm-9pm') { $p='13'; $GMT_allowed = ''; while ($p > -13) { $pzone=3600 * $p; $phour=gmdate("G", time() + $pzone); if ( ($phour >= 17) && ($phour <= 20) ){$tz = sprintf("%.2f", $p); $GMT_allowed = "$GMT_allowed'$tz',";} $p = ($p - 0.25); } } $GMT_allowed = "$GMT_allowed'99'"; echo "\n"; echo " LISTS WITHIN THIS CAMPAIGN:   $NWB#vicidial_campaign_lists$NWE \n"; echo "\n"; echo "\n"; $active_lists = 0; $inactive_lists = 0; $stmt="SELECT list_id,active,list_name from vicidial_lists where campaign_id='$campaign_id'"; $rsltx=mysql_query($stmt, $link); $lists_to_print = mysql_num_rows($rsltx); $camp_lists=''; $o=0; while ($lists_to_print > $o) { $rowx=mysql_fetch_row($rsltx); $o++; if (ereg("Y", $rowx[1])) {$active_lists++; $camp_lists .= "'$rowx[0]',";} if (ereg("N", $rowx[1])) {$inactive_lists++;} if (eregi("1$|3$|5$|7$|9$", $o)) {$bgcolor='bgcolor="#B9CBFD"';} else {$bgcolor='bgcolor="#9BB9FB"';} echo "\n"; } echo " LIST ID LIST NAME ACTIVE $rowx[0] $rowx[2] $rowx[1] \n"; echo "\n"; $camp_lists = eregi_replace(".$","",$camp_lists); echo "This campaign has $active_lists active lists and $inactive_lists inactive lists \n"; $stmt="SELECT count(*) FROM vicidial_list where called_since_last_reset='N' and status IN('$dial_status_a','$dial_status_b','$dial_status_c','$dial_status_d','$dial_status_e') and list_id IN($camp_lists) and gmt_offset_now IN($GMT_allowed)"; if ($DB) {echo "$stmt\n";} $rsltx=mysql_query($stmt, $link); $rsltx_rows = mysql_num_rows($rsltx); if ($rsltx_rows) { $rowx=mysql_fetch_row($rsltx); $active_leads = "$rowx[0]"; } else {$active_leads = '0';} echo "This campaign has $active_leads leads to be dialed in those lists \n"; $stmt="SELECT count(*) FROM vicidial_hopper where campaign_id='$campaign_id' and status IN('READY')"; if ($DB) {echo "$stmt\n";} $rsltx=mysql_query($stmt, $link); $rowx=mysql_fetch_row($rsltx); $hopper_leads = "$rowx[0]"; echo "This campaign has $hopper_leads leads in the dial hopper \n"; echo "Click here to see what leads are in the hopper right now \n"; echo "\n"; echo "\n"; echo " CUSTOM STATUSES WITHIN THIS CAMPAIGN:   $NWB#vicidial_campaign_statuses$NWE \n"; echo "\n"; echo "\n"; $stmt="SELECT * from vicidial_campaign_statuses where campaign_id='$campaign_id'"; $rsltx=mysql_query($stmt, $link); $statuses_to_print = mysql_num_rows($rsltx); $o=0; while ($statuses_to_print > $o) { $rowx=mysql_fetch_row($rsltx); $o++; if (eregi("1$|3$|5$|7$|9$", $o)) {$bgcolor='bgcolor="#B9CBFD"';} else {$bgcolor='bgcolor="#9BB9FB"';} echo "\n"; } echo " STATUS DESCRIPTION SELECTABLE DELETE $rowx[0] $rowx[1] $rowx[2] DELETE \n"; echo " ADD NEW CUSTOM CAMPAIGN STATUS \n"; echo "\n"; echo "\n"; echo "Status:   \n"; echo "Description:   \n"; echo "Selectable: YN   \n"; echo " \n"; echo " \n"; } ###################### # ADD=311 modify list info in the system ###################### if ($ADD==311) { echo ""; $stmt="SELECT * from vicidial_lists where list_id='$list_id';"; $rslt=mysql_query($stmt, $link); $row=mysql_fetch_row($rslt); $campaign_id = $row[2]; $active = $row[3]; echo " MODIFY A LIST'S RECORD: $row[0] \n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo " List ID: $row[0]$NWB#vicidial_lists-list_id$NWE List Name: $NWB#vicidial_lists-list_name$NWE Campaign: \n"; $stmt="SELECT campaign_id,campaign_name from vicidial_campaigns order by campaign_id"; $rsltx=mysql_query($stmt, $link); $campaigns_to_print = mysql_num_rows($rsltx); $campaigns_list=''; $o=0; while ($campaigns_to_print > $o) { $rowx=mysql_fetch_row($rsltx); $campaigns_list .= "$rowx[0] - $rowx[1]\n"; $o++; } echo "$campaigns_list"; echo "$campaign_id\n"; echo "$NWB#vicidial_lists-campaign_id$NWE Active: YN$active$NWB#vicidial_lists-active$NWE Reset Lead-Called-Status for this list: YN$NWB#vicidial_lists-reset_list$NWE \n"; echo "\n"; echo " STATUSES WITHIN THIS LIST: \n"; echo "\n"; echo "\n"; $leads_in_list = 0; $leads_in_list_N = 0; $leads_in_list_Y = 0; $stmt="SELECT status,called_since_last_reset,count(*) from vicidial_list where list_id='$list_id' group by status,called_since_last_reset order by status,called_since_last_reset"; $rsltx=mysql_query($stmt, $link); $statuses_to_print = mysql_num_rows($rsltx); $o=0; while ($statuses_to_print > $o) { $rowx=mysql_fetch_row($rsltx); $leads_in_list = ($leads_in_list + $rowx[2]); if (eregi("1$|3$|5$|7$|9$", $o)) {$bgcolor='bgcolor="#B9CBFD"';} else {$bgcolor='bgcolor="#9BB9FB"';} if ($rowx[1] == 'N') { $leads_in_list_N = ($leads_in_list_N + $rowx[2]); echo "\n"; } else { $leads_in_list_Y = ($leads_in_list_Y + $rowx[2]); echo "\n"; } $o++; } echo "\n"; echo "\n"; echo " STATUS CALLED NOT CALLED $rowx[0] $rowx[2] $rowx[0] $rowx[2] SUBTOTALS $leads_in_list_Y $leads_in_list_N TOTAL $leads_in_list \n"; echo "\n"; echo " TIME ZONES WITHIN THIS LIST: \n"; echo "\n"; echo "\n"; $leads_in_list = 0; $leads_in_list_N = 0; $leads_in_list_Y = 0; $stmt="SELECT gmt_offset_now,called_since_last_reset,count(*) from vicidial_list where list_id='$list_id' group by gmt_offset_now,called_since_last_reset order by gmt_offset_now,called_since_last_reset"; $rsltx=mysql_query($stmt, $link); $statuses_to_print = mysql_num_rows($rsltx); $o=0; $plus='+'; while ($statuses_to_print > $o) { $rowx=mysql_fetch_row($rsltx); $leads_in_list = ($leads_in_list + $rowx[2]); $LOCALzone=3600 * $rowx[0]; $LOCALdate=gmdate("D M Y H:i", time() + $LOCALzone); if ($rowx[0] >= 0) {$rowx[0] = "$plus$rowx[0]";} if (eregi("1$|3$|5$|7$|9$", $o)) {$bgcolor='bgcolor="#B9CBFD"';} else {$bgcolor='bgcolor="#9BB9FB"';} if ($rowx[1] == 'N') { $leads_in_list_N = ($leads_in_list_N + $rowx[2]); echo "\n"; } else { $leads_in_list_Y = ($leads_in_list_Y + $rowx[2]); echo "\n"; } $o++; } echo "\n"; echo "\n"; echo " GMT OFFSET NOW (local time) CALLED NOT CALLED $rowx[0]     ($LOCALdate) $rowx[2] $rowx[0]     ($LOCALdate) $rowx[2] SUBTOTALS $leads_in_list_Y $leads_in_list_N TOTAL $leads_in_list \n"; $leads_in_list = 0; $leads_in_list_N = 0; $leads_in_list_Y = 0; $stmt="SELECT status,called_count,count(*) from vicidial_list where list_id='$list_id' group by status,called_count order by status,called_count"; $rsltx=mysql_query($stmt, $link); $status_called_to_print = mysql_num_rows($rsltx); $o=0; $sts=0; $first_row=1; $all_called_first=1000; $all_called_last=0; while ($status_called_to_print > $o) { $rowx=mysql_fetch_row($rsltx); $leads_in_list = ($leads_in_list + $rowx[2]); $count_statuses[$o] = "$rowx[0]"; $count_called[$o] = "$rowx[1]"; $count_count[$o] = "$rowx[2]"; $all_called_count[$rowx[1]] = ($all_called_count[$rowx[1]] + $rowx[2]); if ( (strlen($status[$sts]) < 1) or ($status[$sts] != "$rowx[0]") ) { if ($first_row) {$first_row=0;} else {$sts++;} $status[$sts] = "$rowx[0]"; $status_called_first[$sts] = "$rowx[1]"; if ($status_called_first[$sts] < $all_called_first) {$all_called_first = $status_called_first[$sts];} } $leads_in_sts[$sts] = ($leads_in_sts[$sts] + $rowx[2]); $status_called_last[$sts] = "$rowx[1]"; if ($status_called_last[$sts] > $all_called_last) {$all_called_last = $status_called_last[$sts];} $o++; } echo "\n"; echo " CALLED COUNTS WITHIN THIS LIST: \n"; echo "\n"; echo ""; $first = $all_called_first; while ($first <= $all_called_last) { echo ""; $first++; } echo "\n"; $sts=0; $statuses_called_to_print = count($status); while ($statuses_called_to_print > $sts) { if (eregi("1$|3$|5$|7$|9$", $sts)) {$bgcolor='bgcolor="#B9CBFD"'; $AB='bgcolor="#9BB9FB"';} else {$bgcolor='bgcolor="#9BB9FB"'; $AB='bgcolor="#B9CBFD"';} # echo "$status[$sts]|$status_called_first[$sts]|$status_called_last[$sts]|$leads_in_sts[$sts]|\n"; # echo "$status[$sts]|"; echo ""; $first = $all_called_first; while ($first <= $all_called_last) { if (eregi("1$|3$|5$|7$|9$", $sts)) { if (eregi("1$|3$|5$|7$|9$", $first)) {$AB='bgcolor="#9BB9FB"';} else{$AB='bgcolor="#B9CBFD"';} } else { if (eregi("0$|2$|4$|6$|8$", $first)) {$AB='bgcolor="#9BB9FB"';} else{$AB='bgcolor="#B9CBFD"';} } $called_printed=0; $o=0; while ($status_called_to_print > $o) { if ( ($count_statuses[$o] == "$status[$sts]") and ($count_called[$o] == "$first") ) { $called_printed++; echo ""; } $o++; } if (!$called_printed) {echo "";} $first++; } echo "\n\n"; $sts++; } echo ""; $first = $all_called_first; while ($first <= $all_called_last) { echo ""; $first++; } echo "\n"; echo " STATUS $first SUBTOTAL $status[$sts] $count_count[$o]   $leads_in_sts[$sts] TOTAL $all_called_count[$first] $leads_in_list \n"; echo "\n"; } ###################### # ADD=3111 modify in-group info in the system ###################### if ($ADD==3111) { echo ""; $stmt="SELECT * from vicidial_inbound_groups where group_id='$group_id';"; $rslt=mysql_query($stmt, $link); $row=mysql_fetch_row($rslt); $group_name = $row[1]; $group_color = $row[2]; $active = $row[3]; $web_form_address = $row[4]; $voicemail_ext = $row[5]; $next_agent_call = $row[6]; $fronter_display = $row[7]; echo " MODIFY A GROUP'S RECORD: $row[0]\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo " Group ID: $row[0]$NWB#vicidial_inbound_groups-group_id$NWE Group Name: $NWB#vicidial_inbound_groups-group_name$NWE Group Color: $NWB#vicidial_inbound_groups-group_color$NWE Active: YN$active$NWB#vicidial_inbound_groups-active$NWE Web Form: $NWB#vicidial_inbound_groups-web_form_address$NWE Voicemail: $NWB#vicidial_inbound_groups-voicemail_ext$NWE Next Agent Call: randomoldest_call_startoldest_call_finish$next_agent_call$NWB#vicidial_inbound_groups-next_agent_call$NWE Fronter Display: YN$fronter_display$NWB#vicidial_inbound_groups-fronter_display$NWE \n"; echo "

\n"; echo "\n"; } ###################### # ADD=31111 modify remote agents info in the system ###################### if ($ADD==31111) { echo ""; $stmt="SELECT * from vicidial_remote_agents where remote_agent_id='$remote_agent_id';"; $rslt=mysql_query($stmt, $link); $row=mysql_fetch_row($rslt); $remote_agent_id = $row[0]; $user_start = $row[1]; $number_of_lines = $row[2]; $server_ip = $row[3]; $conf_exten = $row[4]; $status = $row[5]; $campaign_id = $row[6]; echo "
MODIFY A REMOTE AGENTS ENTRY: $row[0]\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "

User ID Start:	(numbers only, incremented)$NWB#vicidial_remote_agents-user_start$NWE
Number of Lines:	(numbers only)$NWB#vicidial_remote_agents-number_of_lines$NWE
Server IP:	\n"; echo "$servers_list"; echo "$row[3]\n"; echo "$NWB#vicidial_remote_agents-server_ip$NWE
External Extension:	(dialplan number dialed to reach agents)$NWB#vicidial_remote_agents-conf_exten$NWE
Status:	ACTIVEINACTIVE$status$NWB#vicidial_remote_agents-status$NWE
Campaign:	\n"; echo "$campaigns_list"; echo "$campaign_id\n"; echo "$NWB#vicidial_remote_agents-campaign_id$NWE
Inbound Groups:	\n"; echo "$groups_list"; echo "$NWB#vicidial_remote_agents-closer_campaigns$NWE

\n"; echo "NOTE: It can take up to 30 seconds for changes submitted on this screen to go live\n"; } ###################### # ADD=311111 modify user group info in the system ###################### if ($ADD==311111) { echo ""; $stmt="SELECT * from vicidial_user_groups where user_group='$user_group';"; $rslt=mysql_query($stmt, $link); $row=mysql_fetch_row($rslt); $user_group = $row[0]; $group_name = $row[1]; echo ""; echo "
MODIFY A USERS GROUP ENTRY\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "

Group:	(no spaces or punctuation)$NWB#vicidial_user_groups-user_group$NWE
Description:	(description of group)$NWB#vicidial_user_groups-group_name$NWE

\n"; } ###################### # ADD=5 search form ###################### if ($ADD==5) { echo ""; echo "
SEARCH FOR A USER\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "

User Number:
Full Name:
User Level:	0123456789
User Group:

\n"; } ###################### # ADD=6 user search results ###################### if ($ADD==6) { echo ""; $SQL = ''; if ($user) {$SQL .= " user LIKE \"%$user%\" and";} if ($full_name) {$SQL .= " full_name LIKE \"%$full_name%\" and";} if ($user_level > 0) {$SQL .= " user_level LIKE \"%$user_level%\" and";} if ($user_group) {$SQL .= " user_group LIKE \"%$user_group%\" and";} $SQL = eregi_replace(" and$", "", $SQL); if (strlen($SQL)>5) {$SQL = "where $SQL";} $stmt="SELECT * from vicidial_users $SQL order by full_name desc;"; # echo "\n|$stmt|\n"; $rslt=mysql_query($stmt, $link); $people_to_print = mysql_num_rows($rslt); echo "
SEARCH RESULTS:\n"; echo "\n"; $o=0; while ($people_to_print > $o) { $row=mysql_fetch_row($rslt); if (eregi("1$|3$|5$|7$|9$", $o)) {$bgcolor='bgcolor="#B9CBFD"';} else {$bgcolor='bgcolor="#9BB9FB"';} echo ""; echo "\n"; $o++; } echo "

$row[1]

$row[3]

$row[4]

$row[5]

MODIFY | STATS

\n"; } ###################### # ADD=0 display all active users ###################### if ($ADD==0) { echo ""; $stmt="SELECT * from vicidial_users order by full_name"; $rslt=mysql_query($stmt, $link); $people_to_print = mysql_num_rows($rslt); echo "
USER LISTINGS:\n"; echo "\n"; $o=0; while ($people_to_print > $o) { $row=mysql_fetch_row($rslt); if (eregi("1$|3$|5$|7$|9$", $o)) {$bgcolor='bgcolor="#B9CBFD"';} else {$bgcolor='bgcolor="#9BB9FB"';} echo ""; echo "\n"; $o++; } echo "

$row[1]

$row[3]

$row[4]

$row[5]

MODIFY | STATS

\n"; } ###################### # ADD=10 display all campaigns ###################### if ($ADD==10) { echo ""; $stmt="SELECT * from vicidial_campaigns order by campaign_id"; $rslt=mysql_query($stmt, $link); $people_to_print = mysql_num_rows($rslt); echo "
CAMPAIGN LISTINGS:\n"; echo "\n"; $o=0; while ($people_to_print > $o) { $row=mysql_fetch_row($rslt); if (eregi("1$|3$|5$|7$|9$", $o)) {$bgcolor='bgcolor="#B9CBFD"';} else {$bgcolor='bgcolor="#9BB9FB"';} echo ""; echo ""; echo ""; echo ""; echo "\n"; $o++; } echo "

$row[0]

$row[1]

$row[2]

$row[3]

$row[4]

$row[5]

$row[6]

$row[7]

MODIFY

\n"; } ###################### # ADD=100 display all lists ###################### if ($ADD==100) { echo ""; $stmt="SELECT * from vicidial_lists order by list_id"; $rslt=mysql_query($stmt, $link); $people_to_print = mysql_num_rows($rslt); echo "
LIST LISTINGS:\n"; echo "\n"; $o=0; while ($people_to_print > $o) { $row=mysql_fetch_row($rslt); if (eregi("1$|3$|5$|7$|9$", $o)) {$bgcolor='bgcolor="#B9CBFD"';} else {$bgcolor='bgcolor="#9BB9FB"';} echo ""; echo ""; echo ""; echo ""; echo "\n"; $o++; } echo "

$row[0]

$row[1]

$row[2]

$row[4]

$row[5]

$row[3]

$row[7]

MODIFY

\n"; } ###################### # ADD=1000 display all inbound groups ###################### if ($ADD==1000) { echo ""; $stmt="SELECT * from vicidial_inbound_groups order by group_id"; $rslt=mysql_query($stmt, $link); $people_to_print = mysql_num_rows($rslt); echo "
INBOUND GROUP LISTINGS:\n"; echo "\n"; $o=0; while ($people_to_print > $o) { $row=mysql_fetch_row($rslt); if (eregi("1$|3$|5$|7$|9$", $o)) {$bgcolor='bgcolor="#B9CBFD"';} else {$bgcolor='bgcolor="#9BB9FB"';} echo ""; echo ""; echo ""; echo ""; echo ""; echo "\n"; $o++; } echo "

$row[0]

$row[1]

$row[3]

$row[5]

MODIFY

\n"; } ###################### # ADD=10000 display all remote agents ###################### if ($ADD==10000) { echo ""; $stmt="SELECT * from vicidial_remote_agents order by server_ip,campaign_id,user_start"; $rslt=mysql_query($stmt, $link); $people_to_print = mysql_num_rows($rslt); echo "
REMOTE AGENTS LISTINGS:\n"; echo "\n"; $o=0; while ($people_to_print > $o) { $row=mysql_fetch_row($rslt); if (eregi("1$|3$|5$|7$|9$", $o)) {$bgcolor='bgcolor="#B9CBFD"';} else {$bgcolor='bgcolor="#9BB9FB"';} echo ""; echo ""; echo ""; echo ""; echo ""; echo ""; echo "\n"; $o++; } echo "

$row[1]

$row[2]

$row[3]

$row[4]

$row[5]

$row[6]

MODIFY

\n"; } ###################### # ADD=100000 display all user groups ###################### if ($ADD==100000) { echo ""; $stmt="SELECT * from vicidial_user_groups order by user_group"; $rslt=mysql_query($stmt, $link); $people_to_print = mysql_num_rows($rslt); echo "
USER GROUPS LISTINGS:\n"; echo "\n"; $o=0; while ($people_to_print > $o) { $row=mysql_fetch_row($rslt); if (eregi("1$|3$|5$|7$|9$", $o)) {$bgcolor='bgcolor="#B9CBFD"';} else {$bgcolor='bgcolor="#9BB9FB"';} echo ""; echo ""; echo "\n"; $o++; } echo "

$row[0]

$row[1]

MODIFY

\n"; } $ENDtime = date("U"); $RUNtime = ($ENDtime - $STARTtime); echo "\n\n\n


\n\n"; echo "\n\n\n


\nscript runtime: $RUNtime seconds"; ?>