#!/usr/bin/perl # # agi-VDAD_RINGALL.agi version 2.14 # # NOTE: this script is used for on-hook agents to be connected to customer calls # when they answer their ringing phones # # In the default dialplan context, this is set to the following: # ; these are used for the ring_all function in VICIDIAL # exten => _8331*.,1,Playback(sip-silence) # exten => _8331*.,n,AGI(agi-VDAD_RINGALL.agi,${EXTEN}) # exten => _8331*.,n,AGI(agi-VDAD_RINGALL.agi,${EXTEN}) # exten => _8331*.,n,Hangup # # Copyright (C) 2025 Matt Florell LICENSE: AGPLv2 # # changes: # 110303-2325 - First build # 110324-2328 - Added recording of remote agent calls, per in-group and campaign recording settings # 110325-1411 - Added user recording override settings checking for remote agent recording # 121114-1935 - Added INGROUP recording option # 130108-1808 - Changes for Asterisk 1.8 compatibility # 140312-2112 - Added CALLID as recording filename variable # 140421-1448 - Added code to halt ringing of other channels in ring_all NAC method # 240420-2241 - Added ConfBridge code # 240415-1702 - Fix for ConfBridge code # 250924-2157 - Added code for deprecation of "Monitor" application after Asterisk 20 # 251006-0902 - If recording_dtmf_muting enabled, force use of MixMonitor for recording # $script = 'agi-VDAD_RINGALL.agi'; ($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time); $year = ($year + 1900); $mon++; if ($mon < 10) {$mon = "0$mon";} if ($mday < 10) {$mday = "0$mday";} if ($hour < 10) {$hour = "0$hour";} if ($min < 10) {$min = "0$min";} if ($sec < 10) {$sec = "0$sec";} $now_date_epoch = time(); $now_date = "$year-$mon-$mday $hour:$min:$sec"; $now_num = "$year$mon$mday$hour$min$sec"; $CIDdate = "$mon$mday$hour$min$sec"; $S='*'; $recording_dtmf_muting=0; # default path to astguiclient configuration file: $PATHconf = '/etc/astguiclient.conf'; open(conf, "$PATHconf") || die "can't open $PATHconf: $!\n"; @conf = ; close(conf); $i=0; foreach(@conf) { $line = $conf[$i]; $line =~ s/ |>|\n|\r|\t|\#.*|;.*//gi; if ( ($line =~ /^PATHhome/) && ($CLIhome < 1) ) {$PATHhome = $line; $PATHhome =~ s/.*=//gi;} if ( ($line =~ /^PATHlogs/) && ($CLIlogs < 1) ) {$PATHlogs = $line; $PATHlogs =~ s/.*=//gi;} if ( ($line =~ /^PATHagi/) && ($CLIagi < 1) ) {$PATHagi = $line; $PATHagi =~ s/.*=//gi;} if ( ($line =~ /^PATHweb/) && ($CLIweb < 1) ) {$PATHweb = $line; $PATHweb =~ s/.*=//gi;} if ( ($line =~ /^PATHsounds/) && ($CLIsounds < 1) ) {$PATHsounds = $line; $PATHsounds =~ s/.*=//gi;} if ( ($line =~ /^PATHmonitor/) && ($CLImonitor < 1) ) {$PATHmonitor = $line; $PATHmonitor =~ s/.*=//gi;} if ( ($line =~ /^VARserver_ip/) && ($CLIserver_ip < 1) ) {$VARserver_ip = $line; $VARserver_ip =~ s/.*=//gi;} if ( ($line =~ /^VARDB_server/) && ($CLIDB_server < 1) ) {$VARDB_server = $line; $VARDB_server =~ s/.*=//gi;} if ( ($line =~ /^VARDB_database/) && ($CLIDB_database < 1) ) {$VARDB_database = $line; $VARDB_database =~ s/.*=//gi;} if ( ($line =~ /^VARDB_user/) && ($CLIDB_user < 1) ) {$VARDB_user = $line; $VARDB_user =~ s/.*=//gi;} if ( ($line =~ /^VARDB_pass/) && ($CLIDB_pass < 1) ) {$VARDB_pass = $line; $VARDB_pass =~ s/.*=//gi;} if ( ($line =~ /^VARDB_port/) && ($CLIDB_port < 1) ) {$VARDB_port = $line; $VARDB_port =~ s/.*=//gi;} $i++; } if (!$VARDB_port) {$VARDB_port='3306';} if (!$AGILOGfile) {$AGILOGfile = "$PATHlogs/agiout.$year-$mon-$mday";} use DBI; use Asterisk::AGI; $AGI = new Asterisk::AGI; $dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass") or die "Couldn't connect to database: " . DBI->errstr; ############################################# ##### Gather system_settings ##### $stmtA = "SELECT recording_dtmf_muting,recording_dtmf_detection FROM system_settings;"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $SSrecording_dtmf_muting = $aryA[0]; $SSrecording_dtmf_detection = $aryA[1]; } $sthA->finish(); ########################################### ### Grab Server values from the database $stmtA = "SELECT agi_output,ext_context,asterisk_version,conf_engine FROM servers where server_ip = '$VARserver_ip';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { $AGILOG = '0'; @aryA = $sthA->fetchrow_array; $DBagi_output = $aryA[0]; $ext_context = $aryA[1]; $asterisk_version = $aryA[2]; $conf_engine = $aryA[3]; if ($DBagi_output =~ /STDERR/) {$AGILOG = '1';} if ($DBagi_output =~ /FILE/) {$AGILOG = '2';} if ($DBagi_output =~ /BOTH/) {$AGILOG = '3';} } $sthA->finish(); ### begin parsing run-time options ### $|=1; while() { chomp; last unless length($_); if ($AGILOG) { if (/^agi_(\w+)\:\s+(.*)$/) { $AGI{$1} = $2; } } if (/^agi_uniqueid\:\s+(.*)$/) {$unique_id = $1;} if (/^agi_channel\:\s+(.*)$/) {$channel = $1;} if (/^agi_extension\:\s+(.*)$/) {$extension = $1;} if (/^agi_type\:\s+(.*)$/) {$type = $1;} if (/^agi_callerid\:\s+(.*)$/) {$callerid = $1;} if (/^agi_calleridname\:\s+(.*)$/) {$calleridname = $1;} if ( $calleridname =~ /\"/) {$calleridname =~ s/\"//gi;} if ( (!$callerid) or ($callerid =~ /unknown/) or ( ($calleridname =~ /\d\d\d\d\d\d\d\d\d/) && (length($calleridname) > 16) ) ) {$callerid = $calleridname;} if ( ($callerid =~ / /) && (length($callerid) > 20) ) {$callerid =~ s/ .*//gi;} $calleridname = $callerid; if ($extension =~ /^8331\*\d/) { @EXTEN_vars = split(/\*/, $extension); $auto_call_id = $EXTEN_vars[1]; $call_callerid = $EXTEN_vars[2]; $dial_user = $EXTEN_vars[3]; $phone_exten = $EXTEN_vars[4]; $channel_root = $channel; $channel_root =~ s/\,.*//gi; } } if ($AGILOG) {$agi_string = "AGI Environment Dump:"; &agi_output;} foreach $i (sort keys %AGI) { if ($AGILOG) {$agi_string = " -- $i = $AGI{$i}"; &agi_output;} } if ($AGILOG) {$agi_string = "AGI Variables: |$unique_id|$channel|$extension|$type|$callerid|$auto_call_id|"; &agi_output;} if ($AGILOG) {$agi_string = "RING-AGENT AGI STARTED"; &agi_output;} ### Hangup if Local/ channel, since these are usually invalid or voicemail if ($channel =~ /^Local/) { $AGI->stream_file('sip-silence'); $AGI->stream_file('sip-silence'); $AGI->stream_file('sip-silence'); if ($AGILOG) {$agi_string = "RING-ALL AGI Local Channel, exiting..."; &agi_output;} exit; } ### Check that the call exists, if not then buzz and hangup ### $stmtA = "SELECT campaign_id,call_type,extension,phone_number,lead_id,callerid FROM vicidial_auto_calls where auto_call_id='$auto_call_id';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $VACcount=$sthA->rows; if ($VACcount > 0) { @aryA = $sthA->fetchrow_array; $VAC_campaign_id = $aryA[0]; $VAC_call_type = $aryA[1]; $VAC_extension = $aryA[2]; $VAC_phone_number = $aryA[3]; $VAC_lead_id = $aryA[4]; $VAC_call_id = $aryA[5]; if ($AGILOG) {$agi_string = "-- VAC Call Found: |$callerid|$VAC_campaign_id|$VAC_call_type|$VAC_extension|$VAC_phone_number|$VAC_lead_id|$auto_call_id|"; &agi_output;} $sthA->finish(); } else { if ($AGILOG) {$agi_string = "-- VAC Call Not Found, exiting: |$callerid|$auto_call_id|"; &agi_output;} $AGI->stream_file('buzz'); $AGI->hangup(); exit; } ### Check that the user exists in vicidial_live_agents, if not then buzz and hangup ### $stmtA = "SELECT conf_exten,extension,server_ip,ra_user,campaign_id from vicidial_live_agents WHERE user='$dial_user' and status IN('READY','CLOSER');"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $VLAcount=$sthA->rows; if ($VLAcount > 0) { @aryA = $sthA->fetchrow_array; $VLAconf_exten = $aryA[0]; $VLAextension = $aryA[1]; $VLAserver_ip = $aryA[2]; $VLAra_user = $aryA[3]; $VLAcampaign_id = $aryA[4]; if ($AGILOG) {$agi_string = "-- VLA Agent Found: |$callerid|$VLAconf_exten|$VLAextension|$VLAserver_ip|$VLAra_user|$VLAcampaign_id|$auto_call_id|"; &agi_output;} $sthA->finish(); } else { if ($AGILOG) {$agi_string = "-- VLA Agent Not Found, exiting: |$callerid|$auto_call_id|$dial_user|"; &agi_output;} $AGI->stream_file('buzz'); $AGI->hangup(); exit; } $stmtA = "SELECT user,extension,conf_exten,server_ip FROM vicidial_live_agents where ring_callerid='$call_callerid';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; $orAGENTct=0; $RINGct=0; $user_phone=''; while ($sthArows > $RINGct) { @aryA = $sthA->fetchrow_array; $ringVLA_user[$RINGct] = $aryA[0]; $ringVLA_exten[$RINGct] = $aryA[1]; $ringVLA_conf_exten[$RINGct] = $aryA[2]; $ringVLA_server_ip[$RINGct] = $aryA[3]; $ring_user = $aryA[0]; if ($AGILOG) {$agi_string = "-- Ringing agents for this call: |$call_callerid|$RINGct|$ringVLA_user[$RINGct]|$ringVLA_exten[$RINGct]|$ringVLA_conf_exten[$RINGct]|$ringVLA_server_ip[$RINGct]|"; &agi_output;} if ($dial_user =~ /^$ring_user$/) {$user_phone=$ringVLA_exten[$RINGct];} else { $orVLA_user[$orAGENTct] = $aryA[0]; $orVLA_exten[$orAGENTct] = $aryA[1]; $orVLA_conf_exten[$orAGENTct] = $aryA[2]; $orVLA_server_ip[$orAGENTct] = $aryA[3]; if ($orVLA_exten[$orAGENTct] =~ /^R\//) {$orVLA_exten[$orAGENTct] = "Local/" . $orVLA_conf_exten[$orAGENTct] . "\@default";} $orAGENTct++; } $RINGct++; } $sthA->finish(); if ($AGILOG) {$agi_string = "-- Ringing stats: |$call_callerid|$RINGct|$orAGENTct|$user_phone|"; &agi_output;} ### Check that the call has not been grabbed already, if it has then buzz and hangup ### $stmtA = "SELECT count(*) FROM vicidial_auto_calls where auto_call_id='$auto_call_id' and agent_grab='';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $NAGcount=$sthA->rows; if ($NAGcount > 0) { @aryA = $sthA->fetchrow_array; $not_grabbed_count = $aryA[0]; $sthA->finish(); if ($not_grabbed_count > 0) { if ($VLAextension =~ /^R\//) { ### BEGIN If remote agent, then reserve a vicidial_conferences session on their server to send the calls to ### $conf_table = "vicidial_conferences"; if ($conf_engine eq "CONFBRIDGE") {$conf_table = "vicidial_confbridges";} $stmtA="SELECT count(*) FROM $conf_table where server_ip='$VLAserver_ip' and ((extension='') or (extension is null)) and conf_exten != '$VLAconf_exten';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $AVCcount=$sthA->rows; if ($AVCcount > 0) { @aryA = $sthA->fetchrow_array; $available_sessions = $aryA[0]; $sthA->finish(); if ($available_sessions > 0) { $stmtA="UPDATE $conf_table set extension='3WAY_$dial_user', leave_3way='1', leave_3way_datetime='$now_date' where server_ip='$VLAserver_ip' and ((extension='') or (extension is null)) and conf_exten != '$VLAconf_exten' limit 1;"; $AVCaffected_rows = $dbhA->do($stmtA); if ($AVCaffected_rows > 0) { $stmtA="SELECT conf_exten from $conf_table where server_ip='$VLAserver_ip' and extension='3WAY_$dial_user' and leave_3way_datetime='$now_date' and conf_exten != '$VLAconf_exten';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $SVCcount=$sthA->rows; if ($SVCcount > 0) { @aryA = $sthA->fetchrow_array; $VLAconf_exten = $aryA[0]; $sthA->finish(); if ($AGILOG) {$agi_string = "-- AVC Session Reserved: |$callerid|$auto_call_id|$dial_user|3WAY_$dial_user|$now_date|$VLAconf_exten|"; &agi_output;} ### get the recording settings for the campaign that this remote agent is logged into if (length($VLAcampaign_id) > 0) { $stmtA = "SELECT campaign_recording,campaign_rec_filename,recording_dtmf_muting FROM vicidial_campaigns where campaign_id='$VLAcampaign_id';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $VCRcount=$sthA->rows; if ($VCRcount > 0) { @aryA = $sthA->fetchrow_array; $campaign_recording = $aryA[0]; $campaign_rec_filename = $aryA[1]; $recording_dtmf_muting = $aryA[2]; if ( ($SSrecording_dtmf_detection < 1) || ($SSrecording_dtmf_muting < 1) ) {$recording_dtmf_muting=0;} } $sthA->finish(); } ### look for the recording settings for the start user of this remote agent if (length($VLAra_user) > 0) { $stmtA = "SELECT vicidial_recording_override,vicidial_recording FROM vicidial_users where user='$VLAra_user';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArowsVUrec=$sthA->rows; if ($sthArowsVUrec > 0) { @aryA = $sthA->fetchrow_array; if ($aryA[0] !~ /DISABLED/) {$campaign_recording = $aryA[0];} if ($aryA[1] < 1) {$campaign_recording = 'NONE';} } $sthA->finish(); } ### if recording is enabled then start recording on this call before sending to a remote agent if ($campaign_recording =~ /ALLCALLS|ALLFORCE/) { $stmtA = "SELECT vendor_lead_code FROM vicidial_list where lead_id='$VAC_lead_id';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $vendor_lead_code = $aryA[0]; } $sthA->finish(); # get date/time ($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time); $year = ($year + 1900); $Tyear = ($year - 2000); $mon++; if ($mon < 10) {$mon = "0$mon";} if ($mday < 10) {$mday = "0$mday";} if ($hour < 10) {$hour = "0$hour";} if ($min < 10) {$min = "0$min";} if ($sec < 10) {$sec = "0$sec";} $now_date_epoch = time(); $now_date = "$year-$mon-$mday $hour:$min:$sec"; $recdate = "$year$mon$mday-$hour$min$sec"; $tinydate = "$Tyear$mon$mday$hour$min$sec"; $campaign_rec_filename =~ s/CAMPAIGN/$VLAcampaign_id/gi; $campaign_rec_filename =~ s/INGROUP/$VAC_campaign_id/gi; $campaign_rec_filename =~ s/CUSTPHONE/$VAC_phone_number/gi; $campaign_rec_filename =~ s/FULLDATE/$recdate/gi; $campaign_rec_filename =~ s/TINYDATE/$tinydate/gi; $campaign_rec_filename =~ s/EPOCH/$now_date_epoch/gi; $campaign_rec_filename =~ s/AGENT/$dial_user/gi; $campaign_rec_filename =~ s/VENDORLEADCODE/$vendor_lead_code/gi; $campaign_rec_filename =~ s/LEADID/$VAC_lead_id/gi; $campaign_rec_filename =~ s/CALLID/$VAC_call_id/gi; $campaign_rec_filename =~ s/\"|\'//gi; %ast_ver_str = parse_asterisk_version($asterisk_version); if (( $ast_ver_str{major} = 1 ) && ($ast_ver_str{minor} < 6)) { $AGI->exec("Monitor wav|/var/spool/asterisk/monitor/MIX/$campaign_rec_filename"); } else { if ( ($ast_ver_str{major} > 20) || ($SSrecording_dtmf_muting > 0) ) { # Deprecation of "Monitor" application after Asterisk 20 $AGI->exec("MixMonitor",",r($PATHmonitor/MIX/$campaign_rec_filename-in.wav)t($PATHmonitor/MIX/$campaign_rec_filename-out.wav)"); } else { $AGI->exec("Monitor","wav,/var/spool/asterisk/monitor/MIX/$campaign_rec_filename"); } } ### insert record into recording_log table ### $stmtA = "INSERT INTO recording_log (channel,server_ip,extension,start_time,start_epoch,length_in_sec,filename,lead_id,user,location,vicidial_id) values('$channel','$VARserver_ip','$VAC_phone_number','$now_date','$now_date_epoch','0','$campaign_rec_filename','$VAC_lead_id','$dial_user','$campaign_rec_filename','$uniqueid');"; $RLRAaffected_rows = $dbhA->do($stmtA); $stmtB = "SELECT LAST_INSERT_ID() LIMIT 1;"; $sthA = $dbhA->prepare($stmtB) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $recording_id = $aryA[0]; } $sthA->finish(); if ( ($SSrecording_dtmf_detection > 0) && ($SSrecording_dtmf_muting > 0) ) { if ($SSrecording_dtmf_muting > 1) { $recording_dtmf_muting = $SSrecording_dtmf_muting; } } ### insert record into recording_live table ### $stmtD = "INSERT INTO recording_live (recording_id,recording_type,server_ip,start_time,channel,filename,lead_id,user,dtmf_muting_end_time,recording_status,dtmf_muting_seconds) values('$recording_id','MONO_LEGACY_REMOTE','$VARserver_ip','$now_date','$channel','$campaign_rec_filename','$VAC_lead_id','$dial_user','2020-12-31 23:59:59','STARTED','$recording_dtmf_muting');"; $rLIVEaffected_rows = $dbhA->do($stmtD); if ($AGILOG) {$agi_string = "-- REMOTE RECORDING STARTED : |$RLRAaffected_rows|$rLIVEaffected_rows|$recording_id|$campaign_rec_filename|$stmtA|"; &agi_output;} } } else { if ($AGILOG) {$agi_string = "-- AVC No Available Sessions(SELECT3), exiting: |$VLAserver_ip|$auto_call_id|$dial_user|$VLAextension$now_num|"; &agi_output;} $AGI->stream_file('buzz'); $AGI->hangup(); exit; } } else { if ($AGILOG) {$agi_string = "-- AVC No Available Sessions(UPDATE), exiting: |$VLAserver_ip|$auto_call_id|$dial_user|"; &agi_output;} $AGI->stream_file('buzz'); $AGI->hangup(); exit; } } else { if ($AGILOG) {$agi_string = "-- AVC No Available Sessions(SELECT2), exiting: |$VLAserver_ip|$auto_call_id|$dial_user|"; &agi_output;} $AGI->stream_file('buzz'); $AGI->hangup(); exit; } } else { if ($AGILOG) {$agi_string = "-- AVC No Available Sessions(SELECT), exiting: |$VLAserver_ip|$auto_call_id|$dial_user|"; &agi_output;} $AGI->stream_file('buzz'); $AGI->hangup(); exit; } ### END If remote agent, then reserve a vicidial_conferences session on their server to send the calls to ### } ### Try to grab the call for this agent, if already grabbed then buzz and hangup ### $stmtA = "UPDATE vicidial_auto_calls SET agent_grab='$dial_user',agent_grab_extension='$VLAconf_exten' where auto_call_id='$auto_call_id' and agent_grab='';"; $AGaffected_rows = $dbhA->do($stmtA); if ($AGaffected_rows > 0) { if ($AGILOG) {$agi_string = "-- VAC Call Grabbed: |$callerid|$auto_call_id|$dial_user|$AGaffected_rows|"; &agi_output;} ### Check if this was a RING_ALL method ### $VIG_next_agent_call=''; $stmtA = "SELECT next_agent_call FROM vicidial_inbound_groups where group_id='$VAC_campaign_id';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $VIGcount=$sthA->rows; if ($VIGcount > 0) { @aryA = $sthA->fetchrow_array; $VIG_next_agent_call = $aryA[0]; if ($AGILOG) {$agi_string = "-- Check for in-group next agent call setting: |$callerid|$VAC_campaign_id|$VIG_next_agent_call|"; &agi_output;} $sthA->finish(); } if ( ($VIG_next_agent_call =~ /ring_all/i) && ($orAGENTct > 0) ) { ### gather list of ringing channels $stmtA = "SELECT channel,server_ip FROM live_sip_channels where extension='ring';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; $rec_count=0; while ($sthArows > $rec_count) { @aryA = $sthA->fetchrow_array; $LSC_channel[$rec_count] = $aryA[0]; $LSC_server_ip[$rec_count] = $aryA[1]; $LSC_channelREG[$rec_count] = $aryA[0]; $LSC_channelREG[$rec_count] =~ s/\*/STARSYM/gi; $LSC_channelREG[$rec_count] =~ s/\@/ATSYM/gi; if ($AGILOG) {$agi_string = "-- Other ringing channels: |$rec_count|$LSC_channel[$rec_count]|$LSC_server_ip[$rec_count]|"; &agi_output;} $rec_count++; } $sthA->finish(); ### go through other-agent ringing agent records looking for matches to hang up if ($rec_count > 0) { $orct=0; foreach(@orVLA_exten) { $exten_match=''; if ($orVLA_exten[$orct] =~ /^Local\//) { $orVLA_exten[$orct] =~ s/^Local\/|\@.*//gi; $exten_match = "STARSYM" . $orVLA_exten[$orct] . "ATSYM"; } if ($orVLA_exten[$orct] =~ /^SIP/i) { $orVLA_exten[$orct] =~ s/^SIP\///gi; $stmtA = "SELECT dialplan_number FROM phones where extension='$orVLA_exten[$orct]' and server_ip='$orVLA_server_ip[$orct]' and protocol='SIP';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $Pcount=$sthA->rows; if ($Pcount > 0) { @aryA = $sthA->fetchrow_array; $Pdialplan_number = $aryA[0]; $exten_match = "STARSYM" . $Pdialplan_number . "ATSYM"; } $sthA->finish(); } if ($orVLA_exten[$orct] =~ /^IAX/i) { $orVLA_exten[$orct] =~ s/^IAX2\/|^IAX\///gi; $stmtA = "SELECT dialplan_number FROM phones where extension='$orVLA_exten[$orct]' and server_ip='$orVLA_server_ip[$orct]' and protocol='IAX2';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $Pcount=$sthA->rows; if ($Pcount > 0) { @aryA = $sthA->fetchrow_array; $Pdialplan_number = $aryA[0]; $exten_match = "STARSYM" . $Pdialplan_number . "ATSYM"; } $sthA->finish(); } if ($orVLA_exten[$orct] =~ /^Zap|^DAHDI/i) { $orVLA_exten[$orct] =~ s/^Zap\/|^DAHDI\///gi; $stmtA = "SELECT dialplan_number FROM phones where extension='$orVLA_exten[$orct]' and server_ip='$orVLA_server_ip[$orct]' and protocol='Zap';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $Pcount=$sthA->rows; if ($Pcount > 0) { @aryA = $sthA->fetchrow_array; $Pdialplan_number = $aryA[0]; $exten_match = "STARSYM" . $Pdialplan_number . "ATSYM"; } $sthA->finish(); } # if ($AGILOG) {$agi_string = "-- Check ORC: |$callerid|$orct|$exten_match|$orVLA_exten[$orct]|$orVLA_exten[$orct]|"; &agi_output;} if (length($exten_match) > 2) { $lscct=0; foreach(@LSC_channel) { # if ($AGILOG) {$agi_string = "-- Check LSC: |$callerid|$orct|$lscct|$exten_match|$LSC_channel[$lscct]|$LSC_channelREG[$lscct]|$orVLA_exten[$orct]|$orVLA_exten[$orct]|"; &agi_output;} if ($LSC_channelREG[$lscct] =~ /$exten_match/) { if ($AGILOG) {$agi_string = "-- Chan to hangup: |$callerid|$exten_match|$LSC_channel[$lscct]|$LSC_server_ip[$lscct]|"; &agi_output;} ### send hangup command for channel $VHqueryCID = "RGHANGUP$CIDdate$lscct"; $stmtA = "INSERT INTO vicidial_manager values('','','$now_date','NEW','N','$VARserver_ip','','Hangup','$VHqueryCID','Channel: $LSC_channel[$lscct]','','','','','','','','','')"; $AGaffected_rows = $dbhA->do($stmtA); if ($AGILOG) {$agi_string = "-- Other Ringing Hangup Sent: |$callerid|$AGaffected_rows|$LSC_channel[$lscct]|$VHqueryCID|"; &agi_output;} } $lscct++; } } $orct++; } } } ### send agent to their session ### if($VLAserver_ip =~ m/(\S+)\.(\S+)\.(\S+)\.(\S+)/ ) { $a = leading_zero($1); $b = leading_zero($2); $c = leading_zero($3); $d = leading_zero($4); $VLA_DIALstr = "$a$S$b$S$c$S$d$S"; } if ($conf_engine eq "CONFBRIDGE") {$VLA_DIALstrPrefix = "1";} else {$VLA_DIALstrPrefix = "7";} $VLA_DIALstr .= "$VLA_DIALstrPrefix$VLAconf_exten"; $AGI->stream_file('sip-silence'); $AGI->stream_file('sip-silence'); $AGI->stream_file('sip-silence'); $AGI->stream_file('sip-silence'); if ($AGILOG) {$agi_string = "-- Ring-Agent Sending Call: |$callerid|$auto_call_id|$dial_user|$VLA_DIALstr|"; &agi_output;} print "SET CONTEXT $ext_context\n"; $result = ; checkresult($result); print "SET EXTENSION $VLA_DIALstr\n"; $result = ; checkresult($result); print "SET PRIORITY 1\n"; $result = ; checkresult($result); $dbhA->disconnect(); exit; } else { if ($AGILOG) {$agi_string = "-- VAC Call Already Grabbed(UPDATE2), exiting: |$callerid|$auto_call_id|$dial_user|$AGaffected_rows|"; &agi_output;} $AGI->stream_file('buzz'); $AGI->hangup(); exit; } } else { if ($AGILOG) {$agi_string = "-- VAC Call Already Grabbed(UPDATE), exiting: |$callerid|$auto_call_id|$dial_user|$AGaffected_rows|"; &agi_output;} $AGI->stream_file('buzz'); $AGI->hangup(); exit; } } else { if ($AGILOG) {$agi_string = "-- VAC Call Already Grabbed(SELECT), exiting: |$callerid|$auto_call_id|$dial_user|$AGaffected_rows|"; &agi_output;} $AGI->stream_file('buzz'); $AGI->hangup(); exit; } if ($AGILOG) {$agi_string = "-- sleeping: |$callerid|$auto_call_id|"; &agi_output;} sleep(10); exit; $dbhA->disconnect(); $AGI->stream_file('sip-silence'); if ($AGILOG) {$agi_string = "-- Exiting Ring-Agent AGI: |$callerid|"; &agi_output;} exit; sub agi_output { if ($AGILOG >=2) { ### open the log file for writing ### open(Lout, ">>$AGILOGfile") || die "Can't open $AGILOGfile: $!\n"; print Lout "$now_date|$script|$agi_string\n"; close(Lout); } ### send to STDERR writing ### if ( ($AGILOG == '1') || ($AGILOG == '3') ) {print STDERR "$now_date|$script|$agi_string\n";} $agi_string=''; } sub checkresult { my ($res) = @_; my $retval; $tests++; chomp $res; if ($res =~ /^200/) { $res =~ /result=(-?\d+)/; if (!length($1)) { # print STDERR "FAIL ($res)\n"; $fail++; } else { # print STDERR "PASS ($1)\n"; $pass++; } } else { # print STDERR "FAIL (unexpected result '$res')\n"; $fail++; } } sub leading_zero($) { $_ = $_[0]; s/^(\d)$/0$1/; s/^(\d\d)$/0$1/; return $_; } # End of the leading_zero() routine. # subroutine to parse the asterisk version # and return a hash with the various part sub parse_asterisk_version { # grab the arguments my $ast_ver_str = $_[0]; # get everything after the - and put it in $ast_ver_postfix my @hyphen_parts = split( /-/ , $ast_ver_str ); my $ast_ver_postfix = $hyphen_parts[1]; # now split everything before the - up by the . my @dot_parts = split( /\./ , $hyphen_parts[0] ); my %ast_ver_hash; if ( $dot_parts[0] <= 1 ) { %ast_ver_hash = ( "major" => $dot_parts[0], "minor" => $dot_parts[1], "build" => $dot_parts[2], "revision" => $dot_parts[3], "postfix" => $ast_ver_postfix ); } # digium dropped the 1 from asterisk 10 but we still need it if ( $dot_parts[0] > 1 ) { %ast_ver_hash = ( "major" => 1, "minor" => $dot_parts[0], "build" => $dot_parts[1], "revision" => $dot_parts[2], "postfix" => $ast_ver_postfix ); } return ( %ast_ver_hash ); }