#!/usr/bin/perl # # agi-VDAD_pin_IVR.agi version 2.0.5 *DBI-version* # # At the end of a call, the agent transfers customer to this script # # This script plays a beep then plays the first portion of the message # then logs the portion as listened to in the vicidial_list_pins table # then plays second portion and hangs up. # # IN THE CAMPAIGN OR IN-GROUP NUMBER PRESET FIELD: # AXFER83209 # # ON THE SERVER ORIGINATING THE CALL: #;outbound IVR play VICIDIAL calls: #exten => _983209.,1,AGI(call_log.agi,${EXTEN}) #exten => _983209.,2,Dial(${TRUNKY}/${EXTEN:1},60) #exten => _983209.,3,Hangup # # ON THE SERVER THAT HAS THIS SCRIPT: #;inbound IVR play VICIDIAL calls: #exten => _83209.,1,Answer #exten => _83209.,2,AGI(agi-VDAD_pin_IVR.agi,${EXTEN}) #exten => _83209.,3,Hangup # # Copyright (C) 2008 Matt Florell LICENSE: AGPLv2 # # changes: # 60802-1304 - first build # 60817-1113 - added output options check from database # $script = 'agi-VDAD_pin_IVR.agi'; $first_audio_file = '85100003'; $second_audio_file = '85100004'; $goodbye_audio_file = 'US_reminder_goodbye'; #$first_audio_file = 'US_reminder_message'; #$second_audio_file = 'US_reminder_options'; #$goodbye_audio_file = 'US_reminder_goodbye'; ### set defaults for testing $referring_extension = '83209'; $phone_number = '9999999999'; $lead_id = '999999999'; $campaign_id = 'TESTCAMP'; $product_code = 'ABC'; $user = '1234'; $pin = '0'; ($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time); $year = ($year + 1900); $mon++; if ($mon < 10) {$mon = "0$mon";} if ($mday < 10) {$mday = "0$mday";} if ($hour < 10) {$hour = "0$hour";} if ($min < 10) {$min = "0$min";} if ($sec < 10) {$sec = "0$sec";} $SQLdate = "$year-$mon-$mday $hour:$min:$sec"; # default path to astguiclient configuration file: $PATHconf = '/etc/astguiclient.conf'; open(conf, "$PATHconf") || die "can't open $PATHconf: $!\n"; @conf = ; close(conf); $i=0; foreach(@conf) { $line = $conf[$i]; $line =~ s/ |>|\n|\r|\t|\#.*|;.*//gi; if ( ($line =~ /^PATHhome/) && ($CLIhome < 1) ) {$PATHhome = $line; $PATHhome =~ s/.*=//gi;} if ( ($line =~ /^PATHlogs/) && ($CLIlogs < 1) ) {$PATHlogs = $line; $PATHlogs =~ s/.*=//gi;} if ( ($line =~ /^PATHagi/) && ($CLIagi < 1) ) {$PATHagi = $line; $PATHagi =~ s/.*=//gi;} if ( ($line =~ /^PATHweb/) && ($CLIweb < 1) ) {$PATHweb = $line; $PATHweb =~ s/.*=//gi;} if ( ($line =~ /^PATHsounds/) && ($CLIsounds < 1) ) {$PATHsounds = $line; $PATHsounds =~ s/.*=//gi;} if ( ($line =~ /^PATHmonitor/) && ($CLImonitor < 1) ) {$PATHmonitor = $line; $PATHmonitor =~ s/.*=//gi;} if ( ($line =~ /^VARserver_ip/) && ($CLIserver_ip < 1) ) {$VARserver_ip = $line; $VARserver_ip =~ s/.*=//gi;} if ( ($line =~ /^VARDB_server/) && ($CLIDB_server < 1) ) {$VARDB_server = $line; $VARDB_server =~ s/.*=//gi;} if ( ($line =~ /^VARDB_database/) && ($CLIDB_database < 1) ) {$VARDB_database = $line; $VARDB_database =~ s/.*=//gi;} if ( ($line =~ /^VARDB_user/) && ($CLIDB_user < 1) ) {$VARDB_user = $line; $VARDB_user =~ s/.*=//gi;} if ( ($line =~ /^VARDB_pass/) && ($CLIDB_pass < 1) ) {$VARDB_pass = $line; $VARDB_pass =~ s/.*=//gi;} if ( ($line =~ /^VARDB_port/) && ($CLIDB_port < 1) ) {$VARDB_port = $line; $VARDB_port =~ s/.*=//gi;} $i++; } if (!$VARDB_port) {$VARDB_port='3306';} if (!$AGILOGfile) {$AGILOGfile = "$PATHlogs/agiout.$year-$mon-$mday";} use DBI; use Asterisk::AGI; $AGI = new Asterisk::AGI; $dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass") or die "Couldn't connect to database: " . DBI->errstr; ### Grab Server values from the database $stmtA = "SELECT agi_output FROM servers where server_ip = '$VARserver_ip';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; $rec_count=0; while ($sthArows > $rec_count) { $AGILOG = '0'; @aryA = $sthA->fetchrow_array; $DBagi_output = "$aryA[0]"; if ($DBagi_output =~ /STDERR/) {$AGILOG = '1';} if ($DBagi_output =~ /FILE/) {$AGILOG = '2';} if ($DBagi_output =~ /BOTH/) {$AGILOG = '3';} $rec_count++; } $sthA->finish(); ### begin parsing run-time options ### if (length($ARGV[0])>1) { if ($AGILOG) {$agi_string = "Perl Environment Dump:"; &agi_output;} $i=0; while ($#ARGV >= $i) { $args = "$args $ARGV[$i]"; if ($AGILOG) {$agi_string = "$i|$ARGV[$i]"; &agi_output;} $i++; } if ($args =~ /--help/i) { print "allowed run time options:\n [-q] = quiet\n [-t] = test\n [-debug] = verbose debug messages\n\n"; } else { if ($args =~ /-V/i) { $V=1; } if ($args =~ /-debug/i) { $DG=1; } if ($args =~ /-q/i) { $q=1; $Q=1; } if ($args =~ /-t/i) { $TEST=1; $T=1; } } } $|=1; while() { chomp; last unless length($_); if ($AGILOG) { if (/^agi_(\w+)\:\s+(.*)$/) { $AGI{$1} = $2; } } if (/^agi_extension\:\s+(.*)$/) {$extension = $1;} ### allow for internal transfer data string "83009*3125551212*10000123*TESTCAMP*ABC*1234*" if ($extension =~ /^8320\d\*/) { @EXT_vars = split(/\*/, $extension); $referring_extension = $EXT_vars[0]; # initial extension sent $phone_number = $EXT_vars[1]; # phone number $lead_id = $EXT_vars[2]; # lead_id in vicidial_list $campaign_id = $EXT_vars[3]; # campaign id $product_code = $EXT_vars[4]; # product code $user = $EXT_vars[5]; # vicidial_user that sent the call here } } if ($AGILOG) {$agi_string = "INBOUND IVR PLAY CALL VDCL STARTED"; &agi_output;} $AGI->stream_file('beep'); sleep(1); $AGI->stream_file("$first_audio_file"); ### insert a record into the vicidial_list_pins table $stmtA = "INSERT INTO vicidial_list_pins (entry_time,phone_number,lead_id,campaign_id,product_code,user,digits) values('$SQLdate','$phone_number','$lead_id','$campaign_id','$product_code','$user','IVR');"; $affected_rows = $dbhA->do($stmtA); $insert_pin_id = $dbhA->{'mysql_insertid'}; if ($AGILOG) {$agi_string = "|$stmtA|$insert_pin_id|$affected_rows|"; &agi_output;} $dbhA->disconnect(); $AGI->stream_file("$second_audio_file"); sleep(1); $AGI->stream_file("$goodbye_audio_file"); exit; sub agi_output { if ($AGILOG >=2) { ### open the log file for writing ### open(Lout, ">>$AGILOGfile") || die "Can't open $AGILOGfile: $!\n"; print Lout "$now_date|$script|$agi_string\n"; close(Lout); } ### send to STDERR writing ### if ( ($AGILOG == '1') || ($AGILOG == '3') ) {print STDERR "$now_date|$script|$agi_string\n";} $agi_string=''; }