#!/usr/bin/perl # # AST_inbound_export.pl version: 2.12 # # This script is designed to gather inbound call data and dump # into a tab-delimited text file # # /usr/share/astguiclient/AST_inbound_export.pl --ingroups=---ALL--- --start-date=2016-01-01 --end-date=2016-06-30 --debug # # Copyright (C) 2016 Matt Florell LICENSE: AGPLv2 # # CHANGES # 161201-1913 - First version based upon AST_list_export.pl # $txt = '.txt'; $US = '_'; $MT[0] = ''; $Q=0; $DB=0; $uniqueidLIST='|'; $ftp_audio_transfer=1; $NODATEDIR = 0; # Don't use dated directories for audio $YEARDIR = 1; # put dated directories in a year directory first # Default FTP account variables $VARREPORT_host = '10.0.0.4'; $VARREPORT_user = 'cron'; $VARREPORT_pass = 'test'; $VARREPORT_port = '21'; $VARREPORT_dir = 'REPORTS'; # default CLI values $campaign = 'TESTCAMP'; $sale_statuses = 'SALE-UPSELL'; $outbound_calltime_ignore=0; $totals_only=0; $OUTcalls=0; $OUTtalk=0; $OUTtalkmin=0; $INcalls=0; $INtalk=0; $INtalkmin=0; $email_post_audio=0; $did_only=0; $vicidial_closer_log='vicidial_closer_log'; $secX = time(); $time = $secX; ($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time); $year = ($year + 1900); $mon++; if ($mon < 10) {$mon = "0$mon";} if ($mday < 10) {$mday = "0$mday";} if ($hour < 10) {$hour = "0$hour";} if ($min < 10) {$min = "0$min";} if ($sec < 10) {$sec = "0$sec";} $shipdate = "$year-$mon-$mday"; $shipdate_end = "$year-$mon-$mday"; $start_date = "$year$mon$mday"; $end_date = "$year$mon$mday"; $file_date = "$year$mon$mday-$hour$min$sec"; use Time::Local; ### find epoch of 2AM today $TWOAMsec = ( ($secX - ($sec + ($min * 60) + ($hour * 3600) ) ) + 7200); ### find epoch of 2AM yesterday $TWOAMsecY = ($TWOAMsec - 86400); ($Tsec,$Tmin,$Thour,$Tmday,$Tmon,$Tyear,$Twday,$Tyday,$Tisdst) = localtime($TWOAMsecY); $Tyear = ($Tyear + 1900); $Tmon++; if ($Tmon < 10) {$Tmon = "0$Tmon";} if ($Tmday < 10) {$Tmday = "0$Tmday";} if ($Thour < 10) {$Thour = "0$Thour";} if ($Tmin < 10) {$Tmin = "0$Tmin";} if ($Tsec < 10) {$Tsec = "0$Tsec";} # default path to astguiclient configuration file: $PATHconf = '/etc/astguiclient.conf'; open(conf, "$PATHconf") || die "can't open $PATHconf: $!\n"; @conf = ; close(conf); $i=0; foreach(@conf) { $line = $conf[$i]; $line =~ s/ |>|\n|\r|\t|\#.*|;.*//gi; if ( ($line =~ /^PATHhome/) && ($CLIhome < 1) ) {$PATHhome = $line; $PATHhome =~ s/.*=//gi;} if ( ($line =~ /^PATHlogs/) && ($CLIlogs < 1) ) {$PATHlogs = $line; $PATHlogs =~ s/.*=//gi;} if ( ($line =~ /^PATHagi/) && ($CLIagi < 1) ) {$PATHagi = $line; $PATHagi =~ s/.*=//gi;} if ( ($line =~ /^PATHweb/) && ($CLIweb < 1) ) {$PATHweb = $line; $PATHweb =~ s/.*=//gi;} if ( ($line =~ /^PATHsounds/) && ($CLIsounds < 1) ) {$PATHsounds = $line; $PATHsounds =~ s/.*=//gi;} if ( ($line =~ /^PATHmonitor/) && ($CLImonitor < 1) ) {$PATHmonitor = $line; $PATHmonitor =~ s/.*=//gi;} if ( ($line =~ /^VARserver_ip/) && ($CLIserver_ip < 1) ) {$VARserver_ip = $line; $VARserver_ip =~ s/.*=//gi;} if ( ($line =~ /^VARDB_server/) && ($CLIDB_server < 1) ) {$VARDB_server = $line; $VARDB_server =~ s/.*=//gi;} if ( ($line =~ /^VARDB_database/) && ($CLIDB_database < 1) ) {$VARDB_database = $line; $VARDB_database =~ s/.*=//gi;} if ( ($line =~ /^VARDB_user/) && ($CLIDB_user < 1) ) {$VARDB_user = $line; $VARDB_user =~ s/.*=//gi;} if ( ($line =~ /^VARDB_pass/) && ($CLIDB_pass < 1) ) {$VARDB_pass = $line; $VARDB_pass =~ s/.*=//gi;} if ( ($line =~ /^VARDB_port/) && ($CLIDB_port < 1) ) {$VARDB_port = $line; $VARDB_port =~ s/.*=//gi;} if ( ($line =~ /^VARREPORT_host/) && ($CLIREPORT_host < 1) ) {$VARREPORT_host = $line; $VARREPORT_host =~ s/.*=//gi;} if ( ($line =~ /^VARREPORT_user/) && ($CLIREPORT_user < 1) ) {$VARREPORT_user = $line; $VARREPORT_user =~ s/.*=//gi;} if ( ($line =~ /^VARREPORT_pass/) && ($CLIREPORT_pass < 1) ) {$VARREPORT_pass = $line; $VARREPORT_pass =~ s/.*=//gi;} if ( ($line =~ /^VARREPORT_port/) && ($CLIREPORT_port < 1) ) {$VARREPORT_port = $line; $VARREPORT_port =~ s/.*=//gi;} if ( ($line =~ /^VARREPORT_dir/) && ($CLIREPORT_dir < 1) ) {$VARREPORT_dir = $line; $VARREPORT_dir =~ s/.*=//gi;} $i++; } # Customized Variables $server_ip = $VARserver_ip; # Asterisk server IP ### begin parsing run-time options ### if (length($ARGV[0])>1) { $i=0; while ($#ARGV >= $i) { $args = "$args $ARGV[$i]"; $i++; } if ($args =~ /--help/i) { print "allowed run time options:\n"; print " [--start-date=YYYY-MM-DD] = Use date as the start\n"; print " [--end-date=YYYY-MM-DD] = For more than one day, use start-date as the start\n"; print " [--ingroups=XXX-YYY] = In-groups that sales will be pulled from. REQUIRED\n"; print " [--temp-dir=XXX] = If running more than one instance at a time, specify a unique temp directory suffix\n"; print " [--archive] = user archive table\n"; print " [--agent-only] = only export calls that went to agents\n"; print " [--quiet] = quiet\n"; print " [--test] = test\n"; print " [--debug] = debugging messages\n"; print " [--debugX] = Super debugging messages\n"; print "\n"; exit; } else { if ($args =~ /--debug/i) { $DB=1; print "\n----- DEBUG MODE -----\n\n"; } if ($args =~ /--debugX/i) { $DBX=1; print "\n----- SUPER DEBUG MODE -----\n\n"; } if ($args =~ /-quiet/i) { $q=1; $Q=1; } if ($args =~ /--archive/i) { $vicidial_closer_log='vicidial_closer_log_archive'; if (!$Q) {print "\n----- ARCHIVE TABLE: ($vicidial_closer_log) -----\n\n";} } if ($args =~ /--agent-only/i) { $agent_only=1; if (!$Q) {print "\n----- AGENT CALLS ONLY: ($agent_only) -----\n\n";} } if ($args =~ /--ingroups=/i) { # print "\n|$ARGS|\n\n"; @data_in = split(/--ingroups=/,$args); $ingroups = $data_in[1]; $ingroups =~ s/ .*$//gi; $ingroupsSQL = $ingroups; if ($ingroupsSQL =~ /--ALL--/) { $ingroupsSQL=''; } else { if ($ingroupsSQL =~ /-/) { $ingroupsSQL =~ s/-/','/gi; } $ingroupsSQL = "and campaign_id IN('$ingroupsSQL')"; } } else { print "no ingroups defined, exiting.\n"; exit; } if ($args =~ /--start-date=/i) { @data_in = split(/--start-date=/,$args); $shipdate = $data_in[1]; $shipdate =~ s/ .*//gi; if ($shipdate =~ /today/) { $shipdate="$year-$mon-$mday"; $time = $TWOAMsec; } else { if ($shipdate =~ /yesterday/) { $shipdate="$Tyear-$Tmon-$Tmday"; $year = $Tyear; $mon = $Tmon; $mday = $Tmday; $time=$TWOAMsecY; } else { @cli_date = split("-",$shipdate); $year = $cli_date[0]; $mon = $cli_date[1]; $mday = $cli_date[2]; $cli_date[1] = ($cli_date[1] - 1); $time = timelocal(0,0,2,$cli_date[2],$cli_date[1],$cli_date[0]); } } $start_date = $shipdate; $start_date =~ s/-//gi; if (!$Q) {print "\n----- DATE OVERRIDE: $shipdate($start_date) -----\n\n";} } if ($args =~ /--end-date=/i) { @data_in = split(/--end-date=/,$args); $shipdate_end = $data_in[1]; $shipdate_end =~ s/ .*//gi; if ($shipdate_end =~ /today/) { $shipdate_end="$year-$mon-$mday"; $time = $TWOAMsec; } else { if ($shipdate_end =~ /yesterday/) { $shipdate_end="$Tyear-$Tmon-$Tmday"; $year = $Tyear; $mon = $Tmon; $mday = $Tmday; $time=$TWOAMsecY; } else { @cli_date = split("-",$shipdate_end); $year = $cli_date[0]; $mon = $cli_date[1]; $mday = $cli_date[2]; $cli_date[1] = ($cli_date[1] - 1); $time = timelocal(0,0,2,$cli_date[2],$cli_date[1],$cli_date[0]); } } $end_date = $shipdate_end; $end_date =~ s/-//gi; if (!$Q) {print "\n----- END DATE OVERRIDE: $shipdate_end($end_date) -----\n\n";} } else { $shipdate_end = $shipdate; $end_date = $start_date; } if ($args =~ /--test/i) { $T=1; $TEST=1; print "\n----- TESTING -----\n\n"; } } } else { print "no command line options set, exiting.\n"; exit; } ### end parsing run-time options ### if (length($ingroups) < 1) { print "no ingroups defined, exiting..."; exit; } if (!$Q) { print "\n\n\n\n\n\n\n\n\n\n\n\n-- AST_inbound_export.pl --\n\n"; print "This program is designed to gather ingroup log records including vicidial_list fields and export them to a data file. \n"; print "\n"; print "Ingroups: $ingroups $ingroupsSQL\n"; print "Start Date: $shipdate\n"; print "End Date: $shipdate_end\n"; print "\n"; } if (!$VARDB_port) {$VARDB_port='3306';} use DBI; $dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass") or die "Couldn't connect to database: " . DBI->errstr; $dbhB = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass") or die "Couldn't connect to database: " . DBI->errstr; $TOTAL_CALLS=0; $TOTAL_LEADS=0; $SKIP_LEAD=0; ########################################################################### ########### CURRENT DAY SALES GATHERING inbound vicidial_closer_log ###### ########################################################################### $stmtA = "SELECT lead_id,call_date,length_in_sec,phone_number,status,user,campaign_id from $vicidial_closer_log where call_date >= \"$shipdate 00:00:00\" and call_date <= \"$shipdate_end 23:59:59\" $ingroupsSQL;"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; $rec_count=0; if ($DB) {print "$sthArows|$stmtA|\n";} while ($sthArows > $rec_count) { @aryA = $sthA->fetchrow_array; $lead_id = $aryA[0]; $call_date = $aryA[1]; $length_in_sec = $aryA[2]; $phone_number = $aryA[3]; $status = $aryA[4]; $user = $aryA[5]; $campaign_id = $aryA[6]; $look_up_lead=1; if ($agent_only > 0) { if ( ($user =~ /VDAD|VDIC|VDCL/) || (length($user)<1) ) { $look_up_lead=0; $SKIP_LEAD++; } } if ($look_up_lead > 0) { &select_format_loop; $TOTAL_CALLS++; } $rec_count++; } $sthA->finish(); ### calculate time to run script ### $secY = time(); $secZ = ($secY - $secX); $secZm = ($secZ /60); if (!$Q) {print "SALES EXPORT FOR $ingroups ($PATHhome/$file_date$US$ingroups.txt)\n";} if (!$Q) {print "Total records scanned: $rec_count\n";} if (!$Q) {print "TOTAL CALLS: $TOTAL_CALLS\n";} if (!$Q) {print "TOTAL LEADS: $TOTAL_LEADS\n";} if (!$Q) {print "SKIPPED RECORDS: $SKIP_LEAD\n";} if (!$Q) {print "script execution time in seconds: $secZ minutes: $secZm\n";} ### Subroutine for formatting of the output ### sub select_format_loop { $str=''; $full_name=''; $vendor_lead_code=''; $list_id=''; $first_name=''; $last_name=''; $address1=''; $address2=''; $address3=''; $city=''; $state=''; $country_code=''; $security_phrase=''; $stmtB = "SELECT full_name from vicidial_users where user='$user';"; $sthB = $dbhB->prepare($stmtB) or die "preparing: ",$dbhB->errstr; $sthB->execute or die "executing: $stmtB ", $dbhB->errstr; $sthBrows=$sthB->rows; if ($DBX) {print "$sthBrows|$stmtB|\n";} if ($sthBrows > 0) { @aryB = $sthB->fetchrow_array; $full_name = $aryB[0]; } $sthB->finish(); $stmtB = "SELECT vendor_lead_code,list_id,first_name,last_name,address1,address2,address3,city,state,country_code,security_phrase from vicidial_list where lead_id=$lead_id;"; $sthB = $dbhB->prepare($stmtB) or die "preparing: ",$dbhB->errstr; $sthB->execute or die "executing: $stmtB ", $dbhB->errstr; $sthBrows=$sthB->rows; if ($DBX) {print "$sthBrows|$stmtB|\n";} if ($sthBrows > 0) { @aryB = $sthB->fetchrow_array; $vendor_lead_code = $aryB[0]; $list_id = $aryB[1]; $first_name = $aryB[2]; $last_name = $aryB[3]; $address1 = $aryB[4]; $address2 = $aryB[5]; $address3 = $aryB[6]; $city = $aryB[7]; $state = $aryB[8]; $country_code = $aryB[9]; $security_phrase = $aryB[10]; $TOTAL_LEADS++; } $sthB->finish(); $call_data = "$call_date\t$phone_number\t$status\t$user\t$full_name\t$campaign_id\t$vendor_lead_code\t$list_id\t$first_name\t$last_name\t$address1\t$address2\t$address3\t$city\t$state\t$country_code\t$security_phrase\t$length_in_sec"; $Ealert .= "$TOTAL_LEADS $rec_countB $call_data\n"; if ($DBX) {print "$TOTAL_LEADS $rec_countB $call_data\n";} open(Sout, ">>$PATHhome/$file_date$US$ingroups.txt") || die "Can't open $file_date$US$ingroups.txt: $!\n"; print Sout "$call_data\n"; close(Sout); if ($DB > 0) { if ($rec_count =~ /100$/i) {print STDERR " G*THER $rec_count\r";} if ($rec_count =~ /200$/i) {print STDERR " GA*HER $rec_count\r";} if ($rec_count =~ /300$/i) {print STDERR " GAT*ER $rec_count\r";} if ($rec_count =~ /400$/i) {print STDERR " GATH*R $rec_count\r";} if ($rec_count =~ /500$/i) {print STDERR " GATHE* $rec_count\r";} if ($rec_count =~ /600$/i) {print STDERR " GATH*R $rec_count\r";} if ($rec_count =~ /700$/i) {print STDERR " GAT*ER $rec_count\r";} if ($rec_count =~ /800$/i) {print STDERR " GA*HER $rec_count\r";} if ($rec_count =~ /900$/i) {print STDERR " G*THER $rec_count\r";} if ($rec_count =~ /000$/i) {print STDERR " *ATHER $rec_count\r";} if ($rec_count =~ /000$/i) {print " |$rec_count|$TOTAL_LEADS| |$lead_id|\n";} } } exit; # if ($DB > 0) # { # if ($rec_count =~ /10$/i) {print STDERR " * $rec_count\r";} # if ($rec_count =~ /20$/i) {print STDERR " * $rec_count\r";} # if ($rec_count =~ /30$/i) {print STDERR " * $rec_count\r";} # if ($rec_count =~ /40$/i) {print STDERR " * $rec_count\r";} # if ($rec_count =~ /50$/i) {print STDERR " * $rec_count\r";} # if ($rec_count =~ /60$/i) {print STDERR " * $rec_count\r";} # if ($rec_count =~ /70$/i) {print STDERR " * $rec_count\r";} # if ($rec_count =~ /80$/i) {print STDERR " * $rec_count\r";} # if ($rec_count =~ /90$/i) {print STDERR " * $rec_count\r";} # if ($rec_count =~ /00$/i) {print STDERR " * $rec_count\r";} # if ($rec_count =~ /00$/i) {print " |$rec_count|$TOTAL_SALES|$CALLTIME_KICK|$TOTAL_RECORDINGS| |$lead_id|\n";} # }