";
echo "| DIAL LEVEL: | $DIALlev | ";
echo "TRUNK SHORT/FILL: | $balanceSHORT / $balanceFILL | ";
echo "FILTER: | $DIALfilter | ";
echo " TIME: | $NOW_TIME | ";
echo "";
echo "
";
if ($adastats>1)
{
echo "";
echo "| - min MAX LEVEL: | $maxDIALlev | ";
echo "DROPPED MAX: | $DROPmax% | ";
echo "TARGET DIFF: | $targetDIFF | ";
echo "INTENSITY: | $ADAintense | ";
echo "
";
echo "";
echo "| DIAL TIMEOUT: | $DIALtimeout | ";
echo "TAPER TIME: | $TAPERtime | ";
echo "LOCAL TIME: | $CALLtime | ";
echo "AVAIL ONLY: | $ADAavailonly | ";
echo "
";
}
echo "";
echo "| DIALABLE LEADS: | $DAleads | ";
echo "CALLS TODAY: | $callsTODAY | ";
echo "AVG AGENTS: | $agentsONEMIN | ";
echo "DIAL METHOD: | $DIALmethod | ";
echo "
";
echo "";
echo "| HOPPER LEVEL: | $HOPlev | ";
echo "DROPPED / ANSWERED: | $dropsTODAY / $answersTODAY | ";
echo "DL DIFF: | $diffONEMIN | ";
echo "STATUSES: | $DIALstatuses | ";
echo "
";
echo "";
echo "| LEADS IN HOPPER: | $VDhop | ";
echo "DROPPED PERCENT: | ";
if ($drpctTODAY >= $DROPmax)
{echo "$drpctTODAY%";}
else
{echo "$drpctTODAY%";}
echo " | ";
echo "DIFF: | $diffpctONEMIN% | ";
echo "ORDER: | $DIALorder | ";
echo "
";
echo "";
echo "| ";
if ( (!eregi('NULL',$VSCcat1)) and (strlen($VSCcat1)>0) )
{echo "$VSCcat1: $VSCcat1tally \n";}
if ( (!eregi('NULL',$VSCcat2)) and (strlen($VSCcat2)>0) )
{echo "$VSCcat2: $VSCcat2tally \n";}
if ( (!eregi('NULL',$VSCcat3)) and (strlen($VSCcat3)>0) )
{echo "$VSCcat3: $VSCcat3tally \n";}
if ( (!eregi('NULL',$VSCcat4)) and (strlen($VSCcat4)>0) )
{echo "$VSCcat4: $VSCcat4tally \n";}
echo " |
";
echo "";
echo "| ";
if ($adastats<2)
{
echo "+ VIEW MORE SETTINGS";
}
if ($UGdisplay>0)
{
echo " HIDE USER GROUP";
}
else
{
echo " VIEW USER GROUP";
}
if ($UidORname>0)
{
echo " SHOW AGENT ID";
}
else
{
echo " SHOW AGENT NAME";
}
if ($SERVdisplay>0)
{
echo " HIDE SERVER INFO";
}
else
{
echo " SHOW SERVER INFO";
}
if ($CALLSdisplay>0)
{
echo " HIDE WAITING CALLS";
}
else
{
echo " SHOW WAITING CALLS";
}
if ($PHONEdisplay>0)
{
echo " HIDE PHONES";
}
else
{
echo " SHOW PHONES";
}
echo " | ";
echo "
";
echo "
";
echo "\n\n";
}
###################################################################################
###### INBOUND/OUTBOUND CALLS
###################################################################################
if ($campaign_allow_inbound > 0)
{
$stmt="select closer_campaigns from vicidial_campaigns where campaign_id='" . mysql_real_escape_string($group) . "';";
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$closer_campaigns = preg_replace("/^ | -$/","",$row[0]);
$closer_campaigns = preg_replace("/ /","','",$closer_campaigns);
$closer_campaigns = "'$closer_campaigns'";
$stmtB="from vicidial_auto_calls where status NOT IN('XFER') and ( (call_type='IN' and campaign_id IN($closer_campaigns)) or (campaign_id='" . mysql_real_escape_string($group) . "' and call_type IN('OUT','OUTBALANCE')) ) order by queue_priority desc,campaign_id,call_time;";
}
else
{
if ($group=='XXXX-ALL-ACTIVE-XXXX') {$groupSQL = '';}
else {$groupSQL = " and campaign_id='" . mysql_real_escape_string($group) . "'";}
$stmtB="from vicidial_auto_calls where status NOT IN('XFER') $groupSQL order by queue_priority desc,campaign_id,call_time;";
}
if ($CALLSdisplay > 0)
{
$stmtA = "SELECT status,campaign_id,phone_number,server_ip,UNIX_TIMESTAMP(call_time),call_type,queue_priority";
}
else
{
$stmtA = "SELECT status";
}
$k=0;
$stmt = "$stmtA $stmtB";
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$parked_to_print = mysql_num_rows($rslt);
if ($parked_to_print > 0)
{
$i=0;
$out_total=0;
$out_ring=0;
$out_live=0;
$in_ivr=0;
while ($i < $parked_to_print)
{
$row=mysql_fetch_row($rslt);
if (eregi("LIVE",$row[0]))
{
$out_live++;
if ($CALLSdisplay > 0)
{
$CDstatus[$k] = $row[0];
$CDcampaign_id[$k] = $row[1];
$CDphone_number[$k] = $row[2];
$CDserver_ip[$k] = $row[3];
$CDcall_time[$k] = $row[4];
$CDcall_type[$k] = $row[5];
$CDqueue_priority[$k] = $row[6];
$k++;
}
}
else
{
if (eregi("IVR",$row[0]))
{
$in_ivr++;
if ($CALLSdisplay > 0)
{
$CDstatus[$k] = $row[0];
$CDcampaign_id[$k] = $row[1];
$CDphone_number[$k] = $row[2];
$CDserver_ip[$k] = $row[3];
$CDcall_time[$k] = $row[4];
$CDcall_type[$k] = $row[5];
$CDqueue_priority[$k] = $row[6];
$k++;
}
}
if (eregi("CLOSER",$row[0]))
{$nothing=1;}
else
{$out_ring++;}
}
$out_total++;
$i++;
}
if ($out_live > 0) {$F='