LICENSE: AGPLv2 # # This script is designed to be used in the "Dispo URL" field of a campaign # or in-group. It can update the status of a lead to a new status if the lead # has been dispositioned as a specified status a set number of times # # This script is part of the API group and any modifications of data are # logged to the vicidial_api_log table. # # Example of what to put in the Dispo URL field: # VARhttp://192.168.1.1/agc/dispo_change_status.php?lead_id=--A--lead_id--B--&user=--A--user--B--&pass=--A--pass--B--&logged_status=NI&logged_count=3&new_status=NI3&days_search=0&archive_search=N&log_to_file=1 # # Definable Fields: (other fields should be left as they are) # - logged_status - (NI) the status that is to be counted in the logs, REQUIRED # - logged_count - (3) the number of times a lead was set to the above status that will trigger the change in status, REQUIRED # - new_status - (NI3) the new status that the lead will be set to if the above criteria is met, REQUIRED # - days_search - (0) the number of days in the past to look back in the logs for the matching log entries, 0 for no date restriction, default is 0 # - archive_search - (Y,N) whether to search in the archived call logs for log entries, default is N # - in_out_search - (IN,OUT,BOTH) whether to search in the inbound or outbound or both call logs for log entries, default is BOTH # - log_to_file - (0,1) if set to 1, will create a log file in the agc directory, default is 0 # # CHANGES # 171127-1736 - First Build # 201117-2217 - Changes for better compatibility with non-latin data input # 210615-1035 - Default security fixes, CVE-2021-28854 # 210616-2047 - Added optional CORS support, see options.php for details # 220219-2314 - Added allow_web_debug system setting # 260302-1356 - Code updates for PHP8 compatibility # $api_script = 'dispo_change_status'; $php_script = 'dispo_change_status.php'; require_once("dbconnect_mysqli.php"); require_once("functions.php"); $filedate = date("Ymd"); $filetime = date("H:i:s"); $IP = getenv ("REMOTE_ADDR"); $BR = getenv ("HTTP_USER_AGENT"); $PHP_AUTH_USER=(array_key_exists('PHP_AUTH_USER', $_SERVER) ? $_SERVER['PHP_AUTH_USER'] : ""); $PHP_AUTH_PW=(array_key_exists('PHP_AUTH_PW', $_SERVER) ? $_SERVER['PHP_AUTH_PW'] : ""); if (isset($_GET["logged_status"])) {$logged_status=$_GET["logged_status"];} elseif (isset($_POST["logged_status"])) {$logged_status=$_POST["logged_status"];} else {$logged_status="";} if (isset($_GET["logged_count"])) {$logged_count=$_GET["logged_count"];} elseif (isset($_POST["logged_count"])) {$logged_count=$_POST["logged_count"];} else {$logged_count=0;} if (isset($_GET["new_status"])) {$new_status=$_GET["new_status"];} elseif (isset($_POST["new_status"])) {$new_status=$_POST["new_status"];} else {$new_status="";} if (isset($_GET["days_search"])) {$days_search=$_GET["days_search"];} elseif (isset($_POST["days_search"])) {$days_search=$_POST["days_search"];} else {$days_search=0;} if (isset($_GET["archive_search"])) {$archive_search=$_GET["archive_search"];} elseif (isset($_POST["archive_search"])) {$archive_search=$_POST["archive_search"];} else {$archive_search='N';} if (isset($_GET["in_out_search"])) {$in_out_search=$_GET["in_out_search"];} elseif (isset($_POST["in_out_search"])) {$in_out_search=$_POST["in_out_search"];} else {$in_out_search='BOTH';} if (isset($_GET["lead_id"])) {$lead_id=$_GET["lead_id"];} elseif (isset($_POST["lead_id"])) {$lead_id=$_POST["lead_id"];} else {$lead_id=0;} if (isset($_GET["dispo"])) {$dispo=$_GET["dispo"];} elseif (isset($_POST["dispo"])) {$dispo=$_POST["dispo"];} else {$dispo="";} if (isset($_GET["user"])) {$user=$_GET["user"];} elseif (isset($_POST["user"])) {$user=$_POST["user"];} else {$user="";} if (isset($_GET["pass"])) {$pass=$_GET["pass"];} elseif (isset($_POST["pass"])) {$pass=$_POST["pass"];} else {$pass="";} if (isset($_GET["DB"])) {$DB=$_GET["DB"];} elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];} if (isset($_GET["log_to_file"])) {$log_to_file=$_GET["log_to_file"];} elseif (isset($_POST["log_to_file"])) {$log_to_file=$_POST["log_to_file"];} else {$log_to_file=0;} #$DB = '1'; # DEBUG override $US = '_'; $TD = '---'; $STARTtime = date("U"); $NOW_TIME = date("Y-m-d H:i:s"); #$logged_status = "$TD$logged_status$TD"; $search_value=''; $match_found=0; $k=0; # filter variables $user=preg_replace("/\'|\"|\\\\|;| /","",$user); $pass=preg_replace("/\'|\"|\\\\|;| /","",$pass); # set defaults for variables not set if ( ($archive_search != 'Y') and ($archive_search != 'N') ) {$archive_search = 'N';} if ( ($in_out_search != 'IN') and ($in_out_search != 'OUT') and ($in_out_search != 'BOTH') ) {$in_out_search = 'BOTH';} # if options file exists, use the override values for the above variables # see the options-example.php file for more information if (file_exists('options.php')) { require('options.php'); } header ("Content-type: text/html; charset=utf-8"); ############################################# ##### START SYSTEM_SETTINGS AND USER LANGUAGE LOOKUP ##### $stmt = "SELECT use_non_latin,enable_languages,language_method,allow_web_debug FROM system_settings;"; $rslt=mysql_to_mysqli($stmt, $link); #if ($DB) {echo "$stmt\n";} $qm_conf_ct = mysqli_num_rows($rslt); if ($qm_conf_ct > 0) { $row=mysqli_fetch_row($rslt); $non_latin = $row[0]; $SSenable_languages = $row[1]; $SSlanguage_method = $row[2]; $SSallow_web_debug = $row[3]; } if ($SSallow_web_debug < 1 || !isset($DB)) {$DB=0;} $DB=preg_replace("/[^0-9]/","",$DB); $VUselected_language = ''; $stmt="SELECT selected_language from vicidial_users where user='$user';"; if ($DB) {echo "|$stmt|\n";} $rslt=mysql_to_mysqli($stmt, $link); $sl_ct = mysqli_num_rows($rslt); if ($sl_ct > 0) { $row=mysqli_fetch_row($rslt); $VUselected_language = $row[0]; } ##### END SETTINGS LOOKUP ##### ########################################### $lead_id = preg_replace('/[^0-9]/','',$lead_id); $logged_count = preg_replace('/[^0-9]/','',$logged_count); $days_search = preg_replace('/[^0-9]/','',$days_search); # $archive_search = preg_replace('/[^-_0-9a-zA-Z]/','',$archive_search); # $in_out_search = preg_replace('/[^-_0-9a-zA-Z]/','',$in_out_search); $log_to_file = preg_replace('/[^0-9]/','',$log_to_file); if (strlen($days_search) < 1) {$days_search = 0;} if (strlen($lead_id) < 1) {$lead_id = 0;} if (strlen($logged_count) < 1) {$logged_count = 0;} if ($non_latin < 1) { $user=preg_replace("/[^-_0-9a-zA-Z]/","",$user); $pass=preg_replace("/[^-\.\+\/\=_0-9a-zA-Z]/","",$pass); $logged_status = preg_replace('/[^-_0-9a-zA-Z]/','',$logged_status); $new_status = preg_replace('/[^-_0-9a-zA-Z]/','',$new_status); $dispo = preg_replace('/[^-_0-9a-zA-Z]/', '', $dispo); $archive_search = preg_replace('/[^-_0-9a-zA-Z]/','',$archive_search); $in_out_search = preg_replace('/[^-_0-9a-zA-Z]/','',$in_out_search); } else { $user=preg_replace("/[^-_0-9\p{L}]/u","",$user); $pass = preg_replace('/[^-\.\+\/\=_0-9\p{L}]/u','',$pass); $logged_status = preg_replace('/[^-_0-9\p{L}]/u','',$logged_status); $new_status = preg_replace('/[^-_0-9\p{L}]/u','',$new_status); $dispo = preg_replace('/[^-_0-9\p{L}]/u', '', $dispo); $archive_search = preg_replace('/[^-_0-9\p{L}]/u','',$archive_search); $in_out_search = preg_replace('/[^-_0-9\p{L}]/u','',$in_out_search); } if ($DB>0) {echo "$lead_id|$dispo|$logged_status|$logged_count|$new_status|$days_search|$archive_search|$in_out_search|$user|$pass|$DB|$log_to_file|\n";} if ( (strlen($logged_status) > 0) and ($logged_count > 0) and (strlen($new_status) > 0) ) {$match_found=1;} if ($match_found > 0) { if (preg_match("/NOAGENTURL/",$user)) { $PADlead_id = sprintf("%010s", $lead_id); if ( (strlen($pass) > 15) and (preg_match("/$PADlead_id$/",$pass)) ) { $four_hours_ago = date("Y-m-d H:i:s", mktime(date("H")-4,date("i"),date("s"),date("m"),date("d"),date("Y"))); $stmt="SELECT count(*) from vicidial_log_extended where caller_code='$pass' and call_date > \"$four_hours_ago\";"; if ($DB) {echo "|$stmt|\n";} $rslt=mysql_to_mysqli($stmt, $link); $row=mysqli_fetch_row($rslt); $authlive=$row[0]; $auth=$row[0]; if ($authlive < 1) { echo _QXZ("Call Not Found:")." 2|$user|$pass|$authlive|\n"; exit; } } else { echo _QXZ("Invalid Call ID:")." 1|$user|$pass|$PADlead_id|\n"; exit; } } else { $auth=0; $auth_message = user_authorization($user,$pass,'',0,0,0,0,'dispo_change_status'); if ($auth_message == 'GOOD') {$auth=1;} $stmt="SELECT count(*) from vicidial_live_agents where user='$user';"; if ($DB) {echo "|$stmt|\n";} $rslt=mysql_to_mysqli($stmt, $link); $row=mysqli_fetch_row($rslt); $authlive=$row[0]; } if ( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0) or ($authlive==0)) { echo _QXZ("Invalid Username/Password:")." |$user|$pass|$auth|$authlive|$auth_message|\n"; exit; } if ($lead_id > 0) { $days_searchSQL=''; $days_search_date=''; if ($days_search > 0) { $days_search_date = date("Y-m-d H:i:s", mktime(date("H"),date("i"),date("s"),date("m"),date("d")-$days_search,date("Y"))); $days_searchSQL="and call_date > \"$days_search_date\""; } $VL_count=0; $VLA_count=0; $VCL_count=0; $VCLA_count=0; $search_count=0; if ( ($in_out_search == 'OUT') or ($in_out_search == 'BOTH') ) { $stmt = "SELECT count(*) FROM vicidial_log where lead_id='$lead_id' and status='$logged_status' $days_searchSQL;"; $rslt=mysql_to_mysqli($stmt, $link); if ($DB) {echo "$stmt\n";} $sc_ct = mysqli_num_rows($rslt); if ($sc_ct > 0) { $row=mysqli_fetch_row($rslt); $VL_count = $row[0]; } if ($archive_search == 'Y') { $stmt = "SELECT count(*) FROM vicidial_log_archive where lead_id='$lead_id' and status='$logged_status' $days_searchSQL;"; $rslt=mysql_to_mysqli($stmt, $link); if ($DB) {echo "$stmt\n";} $sc_ct = mysqli_num_rows($rslt); if ($sc_ct > 0) { $row=mysqli_fetch_row($rslt); $VLA_count = $row[0]; } } } if ( ($in_out_search == 'IN') or ($in_out_search == 'BOTH') ) { $stmt = "SELECT count(*) FROM vicidial_closer_log where lead_id='$lead_id' and status='$logged_status' $days_searchSQL;"; $rslt=mysql_to_mysqli($stmt, $link); if ($DB) {echo "$stmt\n";} $sc_ct = mysqli_num_rows($rslt); if ($sc_ct > 0) { $row=mysqli_fetch_row($rslt); $VCL_count = $row[0]; } if ($archive_search == 'Y') { $stmt = "SELECT count(*) FROM vicidial_closer_log_archive where lead_id='$lead_id' and status='$logged_status' $days_searchSQL;"; $rslt=mysql_to_mysqli($stmt, $link); if ($DB) {echo "$stmt\n";} $sc_ct = mysqli_num_rows($rslt); if ($sc_ct > 0) { $row=mysqli_fetch_row($rslt); $VCLA_count = $row[0]; } } } $search_count = ($VL_count + $VLA_count + $VCL_count + $VCLA_count=0); if ($search_count >= $logged_count) { $stmt="UPDATE vicidial_list SET status='$new_status' where lead_id='$lead_id';"; if ($DB) {echo "$stmt\n";} $rslt=mysql_to_mysqli($stmt, $link); $affected_rows = mysqli_affected_rows($link); $SQL_log = "$stmt|"; $SQL_log = preg_replace('/;/','',$SQL_log); $SQL_log = addslashes($SQL_log); $stmt="INSERT INTO vicidial_api_log set user='$user',agent_user='$user',function='$api_script',value='$lead_id',result='$affected_rows',result_reason='$new_status',source='vdc',data='$SQL_log',api_date='$NOW_TIME',api_script='$api_script';"; $rslt=mysql_to_mysqli($stmt, $link); $MESSAGE = _QXZ("DONE: %1s x %2s match found, %3s lead_id %4s changed to %5s status",0,'',$search_count,$logged_status,$affected_rows,$lead_id,$new_status); echo "$MESSAGE\n"; } else { $MESSAGE = _QXZ("DONE: no change required, not enough matching log entries %1s",0,'',$search_count); echo "$MESSAGE\n"; } } else { $MESSAGE = _QXZ("DONE: lead_id is not defined: %1s",0,'',$lead_id); echo "$MESSAGE\n"; } } else { $MESSAGE = _QXZ("DONE: Not all required variables have been set: %1s,%2s,%3s",0,'',$logged_status,$logged_count,$new_status); echo "$MESSAGE\n"; } if ($log_to_file > 0) { $fp = fopen ("./$api_script.txt", "w"); # fwrite ($fp, "$NOW_TIME|$k|$lead_id|$dispo|$logged_status|$logged_count($search_count)|$new_status|$days_search($days_search_date)|$archive_search|$in_out_search|$user|XXXX|$DB|$log_to_file|$MESSAGE|\n"); fwrite ($fp, "$NOW_TIME|\n"); fclose($fp); }