LICENSE: AGPLv2 # # CHANGES # 90522-0723 - First build # 90908-1103 - Added DEAD time stats # 100203-1147 - Added CUSTOMER time statistics # 100214-1421 - Sort menu alphabetically # 100216-0042 - Added popup date selector # 100712-1324 - Added system setting slave server option # 100802-2347 - Added User Group Allowed Reports option validation # 100914-1326 - Added lookup for user_level 7 users to set to reports only which will remove other admin links # 101207-1634 - Changed limits on seconds to 65000 from 30000 in vicidial_agent_log # 101207-1719 - Fixed download file formatting bugs(issue 394) # 101208-0320 - Fixed issue 404 # 110307-1057 - Added user_case setting in options.php # 110623-0728 - Fixed user group selection bug # 110708-1727 - Added options.php setting for time precision # 111104-1248 - Added user_group restrictions for selecting in-groups # 120224-0910 - Added HTML display option with bar graphs # 121130-0957 - Fix for user group permissions issue #588 # 130414-0137 - Added report logging # 220414-2111 - Added counts on parked(hold) calls # 130610-0849 - Finalized changing of all ereg instances to preg # 130621-0821 - Added filtering of input to prevent SQL injection attacks and new user auth # 130704-0945 - Fixed issue #675 # 130829-2012 - Changed to mysqli PHP functions # 131122-0657 - Added options.php atdr_login_logout_user_link option # 131129-1020 - Fixed division by zero bug in HTML mode # 140108-0708 - Added webserver and hostname to report logging # 140314-0852 - Fixed several division by zero bugs # 140328-0005 - Converted division calculations to use MathZDC function # 141113-1124 - Finalized adding QXZ translation to all admin files # 141125-0950 - Changed AGENT TIME to LOGIN TIME for uniform headers with other reports, issue #427 # 141204-0548 - Fix for download headers, issue #805 # 141230-0929 - Added code for on-the-fly language translations display # 150210-1356 - Added option to show time in seconds # 150422-1643 - Added two new shift options # 150516-1311 - Fixed Javascript element problem, Issue #857 # 150529-1921 - Sub statuses are now sorted in alphabetical order # 151110-1612 - Changed download function to always export time with hours # 151112-1335 - Added option to search archived tables # 160121-2037 - Added report title header, default report format, cleaned up formatting # 160301-2051 - Expanded full name to 25 characters on text display # 160330-0649 - Fixed issue with names and non-latin setting # 160411-1958 - Fixed issue with download field order # 160714-2348 - Added and tested ChartJS features for more aesthetically appealing graphs # 170409-1542 - Added IP List validation code # 170829-0040 - Added screen color settings # $startMS = microtime(); require("dbconnect_mysqli.php"); require("functions.php"); $atdr_login_logout_user_link=0; if (file_exists('options.php')) { require('options.php'); } $PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER']; $PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW']; $PHP_SELF=$_SERVER['PHP_SELF']; if (isset($_GET["query_date"])) {$query_date=$_GET["query_date"];} elseif (isset($_POST["query_date"])) {$query_date=$_POST["query_date"];} if (isset($_GET["end_date"])) {$end_date=$_GET["end_date"];} elseif (isset($_POST["end_date"])) {$end_date=$_POST["end_date"];} if (isset($_GET["group"])) {$group=$_GET["group"];} elseif (isset($_POST["group"])) {$group=$_POST["group"];} if (isset($_GET["user_group"])) {$user_group=$_GET["user_group"];} elseif (isset($_POST["user_group"])) {$user_group=$_POST["user_group"];} if (isset($_GET["shift"])) {$shift=$_GET["shift"];} elseif (isset($_POST["shift"])) {$shift=$_POST["shift"];} if (isset($_GET["stage"])) {$stage=$_GET["stage"];} elseif (isset($_POST["stage"])) {$stage=$_POST["stage"];} if (isset($_GET["file_download"])) {$file_download=$_GET["file_download"];} elseif (isset($_POST["file_download"])) {$file_download=$_POST["file_download"];} if (isset($_GET["show_parks"])) {$show_parks=$_GET["show_parks"];} elseif (isset($_POST["show_parks"])) {$show_parks=$_POST["show_parks"];} if (isset($_GET["DB"])) {$DB=$_GET["DB"];} elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];} if (isset($_GET["submit"])) {$submit=$_GET["submit"];} elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];} if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];} elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];} if (isset($_GET["report_display_type"])) {$report_display_type=$_GET["report_display_type"];} elseif (isset($_POST["report_display_type"])) {$report_display_type=$_POST["report_display_type"];} if (isset($_GET["time_in_sec"])) {$time_in_sec=$_GET["time_in_sec"];} elseif (isset($_POST["time_in_sec"])) {$time_in_sec=$_POST["time_in_sec"];} if (isset($_GET["search_archived_data"])) {$search_archived_data=$_GET["search_archived_data"];} elseif (isset($_POST["search_archived_data"])) {$search_archived_data=$_POST["search_archived_data"];} if (strlen($shift)<2) {$shift='ALL';} if (strlen($stage)<2) {$stage='NAME';} if ($search_archived_data=="checked") { $agent_log_table="vicidial_agent_log_archive"; $table_check_stmt="show tables like 'vicidial_timeclock_log_archive'"; $table_check_rslt=mysql_to_mysqli($table_check_stmt, $link); if (mysqli_num_rows($table_check_rslt)>0) { $timeclock_log_table="vicidial_timeclock_log_archive"; } else { $timeclock_log_table="vicidial_timeclock_log"; } } else { $agent_log_table="vicidial_agent_log"; $timeclock_log_table="vicidial_timeclock_log"; } $report_name = 'Agent Time Detail'; $db_source = 'M'; $JS_text="\n"; echo "\n"; echo "\n"; require("chart_button.php"); echo "\n"; echo "\n"; echo "\n"; echo ""._QXZ("$report_name")."\n"; echo ""; $short_header=1; require("admin_header.php"); echo "\n"; echo "\n"; echo ""._QXZ("$report_name")." $NWB#agent_time_detail$NWE\n"; echo "
";
	}

if ( (strlen($group[0]) < 1) or (strlen($user_group[0]) < 1) )
	{
#	echo "\n";
	echo _QXZ("PLEASE SELECT A CAMPAIGN OR USER GROUP AND DATE-TIME BELOW AND CLICK SUBMIT")."\n";
	echo _QXZ(" NOTE: stats taken from shift specified")."\n";
	}

else
	{
	if ($shift == 'TEST') 
		{
		$time_BEGIN = "09:45:00";  
		$time_END = "10:00:00";
		}
	if ($shift == 'AM') 
		{
		$time_BEGIN=$AM_shift_BEGIN;
		$time_END=$AM_shift_END;
		if (strlen($time_BEGIN) < 6) {$time_BEGIN = "03:45:00";}   
		if (strlen($time_END) < 6) {$time_END = "15:14:59";}
		}
	if ($shift == 'PM') 
		{
		$time_BEGIN=$PM_shift_BEGIN;
		$time_END=$PM_shift_END;
		if (strlen($time_BEGIN) < 6) {$time_BEGIN = "15:15:00";}
		if (strlen($time_END) < 6) {$time_END = "23:15:00";}
		}
	if ($shift == 'ALL') 
		{
		if (strlen($time_BEGIN) < 6) {$time_BEGIN = "00:00:00";}
		if (strlen($time_END) < 6) {$time_END = "23:59:59";}
		}
	if ($shift == '9AM-5PM') 
		{
		$time_BEGIN = "09:00:00";
		$time_END = "16:59:59";
		}
	if ($shift == '5PM-MIDNIGHT') 
		{
		$time_BEGIN = "17:00:00";
		$time_END = "23:59:59";
		}
	$query_date_BEGIN = "$query_date $time_BEGIN";   
	$query_date_END = "$end_date $time_END";

	if ($file_download < 1)
		{
		$ASCII_text.=""._QXZ("$report_name",40)." $NOW_TIME ($db_source)\n";
		$ASCII_text.=_QXZ("Time range").": $query_date_BEGIN to $query_date_END\n\n";

		$GRAPH.=_QXZ("$report_name",40)." $NOW_TIME\n";
		$GRAPH.=_QXZ("Time range").": $query_date_BEGIN to $query_date_END\n\n";
		}
	else
		{
		$file_output .= _QXZ("$report_name",40)." $NOW_TIME\n";
		$file_output .= _QXZ("Time range").": $query_date_BEGIN to $query_date_END\n\n";
		}



	############################################################################
	##### BEGIN gathering information from the database section
	############################################################################

	### BEGIN gather user IDs and names for matching up later
	$stmt="select full_name,$userSQL from vicidial_users $whereLOGadmin_viewable_groupsSQL order by user limit 100000;";
	$rslt=mysql_to_mysqli($stmt, $link);
	if ($DB) {echo "$stmt\n";}
	$users_to_print = mysqli_num_rows($rslt);
	$i=0;
	$graph_stats=array();
	$max_calls=1;
	$max_timeclock=1;
	$max_agenttime=1;
	$max_wait=1;
	$max_talk=1;
	$max_dispo=1;
	$max_pause=1;
	$max_dead=1;
	$max_customer=1;

	while ($i < $users_to_print)
		{
		$row=mysqli_fetch_row($rslt);
		$ULname[$i] =	$row[0];
		$ULuser[$i] =	$row[1];
		$i++;
		}
	### END gather user IDs and names for matching up later


	### BEGIN gather timeclock records per agent
	$stmt="select $userSQL,sum(login_sec) from ".$timeclock_log_table." where event IN('LOGIN','START') and event_date >= '$query_date_BEGIN' and event_date <= '$query_date_END' $TCuser_group_SQL group by user limit 10000000;";
	$rslt=mysql_to_mysqli($stmt, $link);
	if ($DB) {echo "$stmt\n";}
	$punches_to_print = mysqli_num_rows($rslt);
	$i=0;
	while ($i < $punches_to_print)
		{
		$row=mysqli_fetch_row($rslt);
		$TCuser[$i] =	$row[0];
		$TCtime[$i] =	$row[1];
		$i++;
		}
	### END gather timeclock records per agent


	### BEGIN gather pause code information by user IDs
	$sub_statuses='-';
	$sub_statusesTXT='';
	$sub_statusesHEAD='';
	$sub_statusesHTML='';
	$sub_statusesFILE='';
	$sub_statusesARY=$MT;
	$sub_status_count=0;
	$PCusers='-';
	$PCusersARY=$MT;
	$PCuser_namesARY=$MT;
	$user_count=0;

	if ($show_parks) 
		{
		$park_HEADER=" "._QXZ("PARKS",8)." | "._QXZ("PARK TIME",10)." | "._QXZ("AVG PARK",10)." | "._QXZ("PARKS/CALL",10)." |";
		$park_HEADER_DIV="+----------+------------+------------+------------";
		$park_HEADER_CSV=",PARKS,PARK TIME,AVG PARK,PARKS/CALL";
		}

	# Displays park info - need to run regardless so HTML view will populate
	$park_array=array();
	$park_stmt="select user, count(*), sum(parked_sec) From park_log where parked_time <= '$query_date_END' and parked_time >= '$query_date_BEGIN' $park_log_SQL group by user";
	if ($DB) {$ASCII_text.= "$park_stmt\n";}
	$park_rslt=mysql_to_mysqli($park_stmt, $link);
	while ($park_row=mysqli_fetch_row($park_rslt)) 
		{
		$park_array[$park_row[0]][0]=$park_row[1];
		$park_array[$park_row[0]][1]=$park_row[2];
		}

	# Grab a list of sub_statuses sorted in order so they will appear in order in the resulting report - otherwise they could appear in any order
	$ss_stmt="select distinct sub_status from ".$agent_log_table." where event_time <= '$query_date_END' and event_time >= '$query_date_BEGIN' and pause_sec > 0 and pause_sec < 65000 $group_SQL $user_group_SQL order by sub_status asc limit 10000000;";
	$ss_rslt=mysql_to_mysqli($ss_stmt, $link);
	$j=0;
	while($ss_row=mysqli_fetch_row($ss_rslt)) {
		$current_ss=$ss_row[0];

		$stmt="select $userSQL,sum(pause_sec),sub_status from ".$agent_log_table." where event_time <= '$query_date_END' and event_time >= '$query_date_BEGIN' and pause_sec > 0 and pause_sec < 65000 and sub_status='$current_ss' $group_SQL $user_group_SQL group by user,sub_status order by user,sub_status desc limit 10000000;";
		$rslt=mysql_to_mysqli($stmt, $link);
		
		if ($DB) {$ASCII_text.= "$stmt\n";}
		$sub_subs_to_print = mysqli_num_rows($rslt);
		$subs_to_print+=$sub_subs_to_print;
		$i=0; 
		while ($i < $sub_subs_to_print)
			{
			$row=mysqli_fetch_row($rslt);
			$PCuser[$j] =		$row[0];
			$PCpause_sec[$j] =	$row[1];
			$sub_status[$j] =	$row[2];

			if (!preg_match("/\-$sub_status[$j]\-/i", $sub_statuses))
				{
				$sub_statusesTXT = sprintf("%10s", $sub_status[$j]);
				$sub_statusesHEAD .= "------------+";
				$sub_statusesHTML .= " $sub_statusesTXT |";
				$sub_statusesFILE .= ",$sub_status[$j]";
				$sub_statuses .= "$sub_status[$j]-";
				$sub_statusesARY[$sub_status_count] = $sub_status[$j];
				$sub_status_count++;

				$max_varname="max_".$sub_status[$j];
				$$max_varname=1;
				}
			if (!preg_match("/\-$PCuser[$j]\-/i", $PCusers))
				{
				$PCusers .= "$PCuser[$j]-";
				$PCusersARY[$user_count] = $PCuser[$j];
				$user_count++;
				}
			$i++;
			$j++;
			}
	}
	### END gather pause code information by user IDs


	##### BEGIN Gather all agent time records and parse through them in PHP to save on DB load
	$stmt="select $userSQL,wait_sec,talk_sec,dispo_sec,pause_sec,lead_id,status,dead_sec from ".$agent_log_table." where event_time <= '$query_date_END' and event_time >= '$query_date_BEGIN' $group_SQL $user_group_SQL limit 10000000;";
	$rslt=mysql_to_mysqli($stmt, $link);
	if ($DB) {$ASCII_text.= "$stmt\n";}
	$rows_to_print = mysqli_num_rows($rslt);
	$i=0;
	$j=0;
	$k=0;
	$uc=0;
	while ($i < $rows_to_print)
		{
		$row=mysqli_fetch_row($rslt);
		$user =			$row[0];
		$wait =			$row[1];
		$talk =			$row[2];
		$dispo =		$row[3];
		$pause =		$row[4];
		$lead =			$row[5];
		$status =		$row[6];
		$dead =			$row[7];
		if ($wait > 65000) {$wait=0;}
		if ($talk > 65000) {$talk=0;}
		if ($dispo > 65000) {$dispo=0;}
		if ($pause > 65000) {$pause=0;}
		if ($dead > 65000) {$dead=0;}
		$customer =		($talk - $dead);
		if ($customer < 1)
			{$customer=0;}
		$TOTwait =	($TOTwait + $wait);
		$TOTtalk =	($TOTtalk + $talk);
		$TOTdispo =	($TOTdispo + $dispo);
		$TOTpause =	($TOTpause + $pause);
		$TOTdead =	($TOTdead + $dead);
		$TOTcustomer =	($TOTcustomer + $customer);
		$TOTALtime = ($TOTALtime + $pause + $dispo + $talk + $wait);
		if ( ($lead > 0) and ((!preg_match("/NULL/i",$status)) and (strlen($status) > 0)) ) {$TOTcalls++;}
		
		$user_found=0;
		if ($uc < 1) 
			{
			$Suser[$uc] = $user;
			$uc++;
			}
		$m=0;
		while ( ($m < $uc) and ($m < 50000) )
			{
			if ($user == "$Suser[$m]")
				{
				$user_found++;

				$Swait[$m] =	($Swait[$m] + $wait);
				$Stalk[$m] =	($Stalk[$m] + $talk);
				$Sdispo[$m] =	($Sdispo[$m] + $dispo);
				$Spause[$m] =	($Spause[$m] + $pause);
				$Sdead[$m] =	($Sdead[$m] + $dead);
				$Scustomer[$m] =	($Scustomer[$m] + $customer);
				if ( ($lead > 0) and ((!preg_match("/NULL/i",$status)) and (strlen($status) > 0)) ) {$Scalls[$m]++;}
				}
			$m++;
			}
		if ($user_found < 1)
			{
			$Scalls[$uc] =	0;
			$Suser[$uc] =	$user;
			$Swait[$uc] =	$wait;
			$Stalk[$uc] =	$talk;
			$Sdispo[$uc] =	$dispo;
			$Spause[$uc] =	$pause;
			$Sdead[$uc] =	$dead;
			$Scustomer[$uc] =	$customer;
			if ($lead > 0) {$Scalls[$uc]++;}
			$uc++;
			}

		$i++;
		}
	if ($DB) {echo "Done gathering $i records, analyzing...
\n";} ##### END Gather all agent time records and parse through them in PHP to save on DB load ############################################################################ ##### END gathering information from the database section ############################################################################ ##### BEGIN print the output to screen or put into file output variable if ($file_download < 1) { $ASCII_text.=_QXZ("AGENT TIME BREAKDOWN").":\n"; $ASCII_text.="+---------------------------+----------+----------+------------+------------$park_HEADER_DIV+------------+------------+------------+------------+------------+------------+------------+------------+------------+------------+------------+ +$sub_statusesHEAD\n"; $ASCII_text.="| "._QXZ("USER NAME",25)." | "._QXZ("ID",8)." | "._QXZ("CALLS",8)." | "._QXZ("TIME CLOCK",10)." | "._QXZ("LOGIN TIME",10)." |$park_HEADER "._QXZ("WAIT",10)." | "._QXZ("WAIT",8)." % | "._QXZ("TALK",10)." | "._QXZ("TALK TIME",9)." %| "._QXZ("DISPO",10)." | "._QXZ("DISPOTIME",9)." %| "._QXZ("PAUSE",10)." | "._QXZ("PAUSETIME",9)." %| "._QXZ("DEAD",10)." | "._QXZ("DEAD TIME",9)." %| "._QXZ("CUSTOMER",10)." | |$sub_statusesHTML\n"; $ASCII_text.="+---------------------------+----------+----------+------------+------------$park_HEADER_DIV+------------+------------+------------+------------+------------+------------+------------+------------+------------+------------+------------+ +$sub_statusesHEAD\n"; } else { $file_output .= _QXZ("USER").","._QXZ("ID").","._QXZ("CALLS").","._QXZ("TIME CLOCK").","._QXZ("LOGIN TIME")."$park_HEADER_CSV,"._QXZ("WAIT").","._QXZ("WAIT %").","._QXZ("TALK").","._QXZ("TALK TIME %").","._QXZ("DISPO").","._QXZ("DISPOTIME %").","._QXZ("PAUSE").","._QXZ("PAUSETIME %").","._QXZ("DEAD").","._QXZ("DEAD TIME %").","._QXZ("CUSTOMER")."$sub_statusesFILE\n"; } ##### END print the output to screen or put into file output variable ############################################################################ ##### BEGIN formatting data for output section ############################################################################ ##### BEGIN loop through each user formatting data for output $AUTOLOGOUTflag=0; $m=0; while ( ($m < $uc) and ($m < 50000) ) { $SstatusesHTML=''; $SstatusesFILE=''; $Stime[$m] = ($Swait[$m] + $Stalk[$m] + $Sdispo[$m] + $Spause[$m]); $Swaitpct[$m]=MathZDC(100*$Swait[$m], $Stime[$m]); $Stalkpct[$m]=MathZDC(100*$Stalk[$m], $Stime[$m]); $Sdispopct[$m]=MathZDC(100*$Sdispo[$m], $Stime[$m]); $Spausepct[$m]=MathZDC(100*$Spause[$m], $Stime[$m]); $Sdeadpct[$m]=MathZDC(100*$Sdead[$m], $Stime[$m]); $RAWuser = $Suser[$m]; $RAWcalls = $Scalls[$m]; $RAWtimeSEC = $Stime[$m]; if (trim($Scalls[$m])>$max_calls) {$max_calls=trim($Scalls[$m]);} if (trim($Stime[$m])>$max_agenttime) {$max_agenttime=trim($Stime[$m]);} if (trim($Swait[$m])>$max_wait) {$max_wait=trim($Swait[$m]);} if (trim($Stalk[$m])>$max_talk) {$max_talk=trim($Stalk[$m]);} if (trim($Sdispo[$m])>$max_dispo) {$max_dispo=trim($Sdispo[$m]);} if (trim($Spause[$m])>$max_pause) {$max_pause=trim($Spause[$m]);} if (trim($Sdead[$m])>$max_dead) {$max_dead=trim($Sdead[$m]);} if (trim($Scustomer[$m])>$max_customer) {$max_customer=trim($Scustomer[$m]);} if (trim($Swaitpct[$m])>$max_waitpct) {$max_waitpct=trim($Swaitpct[$m]);} if (trim($Stalkpct[$m])>$max_talkpct) {$max_talkpct=trim($Stalkpct[$m]);} if (trim($Sdispopct[$m])>$max_dispopct) {$max_dispopct=trim($Sdispopct[$m]);} if (trim($Spausepct[$m])>$max_pausepct) {$max_pausepct=trim($Spausepct[$m]);} if (trim($Sdeadpct[$m])>$max_deadpct) {$max_deadpct=trim($Sdeadpct[$m]);} $graph_stats[$m][1]=trim($Scalls[$m]); $graph_stats[$m][3]=trim($Stime[$m]); $graph_stats[$m][4]=trim($Swait[$m]); $graph_stats[$m][5]=trim($Stalk[$m]); $graph_stats[$m][6]=trim($Sdispo[$m]); $graph_stats[$m][7]=trim($Spause[$m]); $graph_stats[$m][8]=trim($Sdead[$m]); $graph_stats[$m][9]=trim($Scustomer[$m]); $graph_stats[$m][10]=trim(sprintf("%01.2f", $Stalkpct[$m])); $graph_stats[$m][11]=trim(sprintf("%01.2f", $Sdispopct[$m])); $graph_stats[$m][12]=trim(sprintf("%01.2f", $Spausepct[$m])); $graph_stats[$m][13]=trim(sprintf("%01.2f", $Sdeadpct[$m])); $graph_stats[$m][14]=trim(sprintf("%01.2f", $Swaitpct[$m])); $Swaitpct[$m]= sprintf("%01.2f", $Swaitpct[$m]); $Stalkpct[$m]= sprintf("%01.2f", $Stalkpct[$m]); $Sdispopct[$m]= sprintf("%01.2f", $Sdispopct[$m]); $Spausepct[$m]= sprintf("%01.2f", $Spausepct[$m]); $Sdeadpct[$m]= sprintf("%01.2f", $Sdeadpct[$m]); $Swait[$m]= sec_convert($Swait[$m],$TIME_agenttimedetail); $Stalk[$m]= sec_convert($Stalk[$m],$TIME_agenttimedetail); $Sdispo[$m]= sec_convert($Sdispo[$m],$TIME_agenttimedetail); $Spause[$m]= sec_convert($Spause[$m],$TIME_agenttimedetail); $Sdead[$m]= sec_convert($Sdead[$m],$TIME_agenttimedetail); $Scustomer[$m]= sec_convert($Scustomer[$m],$TIME_agenttimedetail); $Stime[$m]= sec_convert($Stime[$m],$TIME_agenttimedetail); $RAWtime = $Stime[$m]; $RAWwait = $Swait[$m]; $RAWtalk = $Stalk[$m]; $RAWdispo = $Sdispo[$m]; $RAWpause = $Spause[$m]; $RAWdead = $Sdead[$m]; $RAWcustomer = $Scustomer[$m]; $RAWwaitpct = $Swaitpct[$m]; $RAWtalkpct = $Stalkpct[$m]; $RAWdispopct = $Sdispopct[$m]; $RAWpausepct = $Spausepct[$m]; $RAWdeadpct = $Sdeadpct[$m]; $n=0; $user_name_found=0; while ($n < $users_to_print) { if ($Suser[$m] == "$ULuser[$n]") { $user_name_found++; $RAWname = $ULname[$n]; $Sname[$m] = $ULname[$n]; } $n++; } if ($user_name_found < 1) { $RAWname = "NOT IN SYSTEM"; $Sname[$m] = $RAWname; } $n=0; $punches_found=0; while ($n < $punches_to_print) { if ($Suser[$m] == "$TCuser[$n]") { $punches_found++; $RAWtimeTCsec = $TCtime[$n]; $TOTtimeTC = ($TOTtimeTC + $TCtime[$n]); if (trim($RAWtimeTCsec)>$max_timeclock) {$max_timeclock=trim($RAWtimeTCsec);} $graph_stats[$m][2]=trim($RAWtimeTCsec); $StimeTC[$m]= sec_convert($TCtime[$n],$TIME_agenttimedetail); $RAWtimeTC = $StimeTC[$m]; $StimeTC[$m] = sprintf("%10s", $StimeTC[$m]); } $n++; } if ($punches_found < 1) { $RAWtimeTCsec = "0"; $graph_stats[$m][2]=0; $StimeTC[$m] = "0:00"; if ($TIME_agenttimedetail == 'HF') {$StimeTC[$m] = "0:00:00";} if ($TIME_agenttimedetail == 'S') {$StimeTC[$m] = "0";} $RAWtimeTC = $StimeTC[$m]; $StimeTC[$m] = sprintf("%10s", $StimeTC[$m]); } ### Check if the user had an AUTOLOGOUT timeclock event during the time period $TCuserAUTOLOGOUT = ' '; $stmt="select count(*) from ".$timeclock_log_table." where event='AUTOLOGOUT' and user='$Suser[$m]' and event_date >= '$query_date_BEGIN' and event_date <= '$query_date_END';"; $rslt=mysql_to_mysqli($stmt, $link); if ($DB) {echo "$stmt\n";} $autologout_results = mysqli_num_rows($rslt); if ($autologout_results > 0) { $row=mysqli_fetch_row($rslt); if ($row[0] > 0) { $TCuserAUTOLOGOUT = '*'; $AUTOLOGOUTflag++; } } ### BEGIN loop through each status ### $n=0; $sub_status_array=array(); while ($n < $sub_status_count) { $Sstatus=$sub_statusesARY[$n]; $SstatusTXT=''; $varname=$Sstatus."_graph"; $$varname=$graph_header."$Sstatus"; array_push($sub_status_array, "ATD_SUBSTATUS".$n."data|$n|$Sstatus|sub_status_array"); $max_varname="max_".$Sstatus; ### BEGIN loop through each stat line ### $i=0; $status_found=0; while ( ($i < $subs_to_print) and ($status_found < 1) ) { if ( ($Suser[$m]=="$PCuser[$i]") and ($Sstatus=="$sub_status[$i]") ) { $USERcodePAUSE_MS = sec_convert($PCpause_sec[$i],$TIME_agenttimedetail); if (strlen($USERcodePAUSE_MS)<1) {$USERcodePAUSE_MS='0';} $pfUSERcodePAUSE_MS = sprintf("%10s", $USERcodePAUSE_MS); if ($PCpause_sec[$i]>$$max_varname) {$$max_varname=$PCpause_sec[$i];} $graph_stats_sub[$m][$n]=$PCpause_sec[$i]; $n1=($n+19); # THIS IS FOR THE GRAPHING FURTHER DOWN; COULDN'T THINK OF A BETTER WAY TO DO THIS. $graph_stats[$m][$n1]=$PCpause_sec[$i]; $SstatusTXT = sprintf("%10s", $pfUSERcodePAUSE_MS); $SstatusesHTML .= " $SstatusTXT |"; $SstatusesFILE .= ",$USERcodePAUSE_MS"; $status_found++; } $i++; } if ($status_found < 1) { if ($TIME_agenttimedetail == 'HF') { $SstatusesHTML .= " 0:00:00 |"; $SstatusesFILE .= ",0:00:00"; } else { if ($TIME_agenttimedetail == 'S') { $SstatusesHTML .= " 0 |"; $SstatusesFILE .= ",0"; } else { $SstatusesHTML .= " 0:00 |"; $SstatusesFILE .= ",0:00"; } } } ### END loop through each stat line ### $n++; } ### END loop through each status ### $Swaitpct[$m]= sprintf("%9s", $Swaitpct[$m])."%"; $Stalkpct[$m]= sprintf("%9s", $Stalkpct[$m])."%"; $Sdispopct[$m]= sprintf("%9s", $Sdispopct[$m])."%"; $Spausepct[$m]= sprintf("%9s", $Spausepct[$m])."%"; $Sdeadpct[$m]= sprintf("%9s", $Sdeadpct[$m])."%"; $Swait[$m]= sprintf("%10s", $Swait[$m]); $Stalk[$m]= sprintf("%10s", $Stalk[$m]); $Sdispo[$m]= sprintf("%10s", $Sdispo[$m]); $Spause[$m]= sprintf("%10s", $Spause[$m]); $Sdead[$m]= sprintf("%10s", $Sdead[$m]); $Scustomer[$m]= sprintf("%10s", $Scustomer[$m]); $Scalls[$m]= sprintf("%8s", $Scalls[$m]); $Stime[$m]= sprintf("%10s", $Stime[$m]); # PARK INFO if ($show_parks) { $user_holds=$park_array[$Suser[$m]][0]+0; $total_hold_time=$park_array[$Suser[$m]][1]+0; $TOTuser_holds+=$park_array[$Suser[$m]][0]; $TOTtotal_hold_time+=$park_array[$Suser[$m]][1]; $avg_hold_time=round(MathZDC($total_hold_time, $user_holds)); $user_hpc=sprintf("%.2f", MathZDC($user_holds, $Scalls[$m])); $total_hold_time=sec_convert($total_hold_time,$TIME_agenttimedetail); $avg_hold_time=sec_convert($avg_hold_time,$TIME_agenttimedetail); $park_AGENT_INFO_CSV="$user_holds,$total_hold_time,$avg_hold_time,$user_hpc,"; $user_holds= sprintf("%8s", $user_holds); $total_hold_time= sprintf("%10s", $total_hold_time); $avg_hold_time= sprintf("%10s", $avg_hold_time); $user_hpc= sprintf("%10s", $user_hpc); $park_AGENT_INFO=" $user_holds | $total_hold_time | $avg_hold_time | $user_hpc |"; } if (trim($user_holds)>$max_user_holds) {$max_user_holds=trim($user_holds);} if (trim($park_array[$Suser[$m]][1]+0)>$max_total_hold_time) {$max_total_hold_time=trim($park_array[$Suser[$m]][1]+0);} if (trim(round(MathZDC(($park_array[$Suser[$m]][1]+0), $user_holds)))>$max_avg_hold_time) {$max_avg_hold_time=trim(round(MathZDC(($park_array[$Suser[$m]][1]+0), $user_holds)));} if (trim($user_hpc)>$max_user_hpc) {$max_user_hpc=trim($user_hpc);} $graph_stats[$m][15]=trim($user_holds); $graph_stats[$m][16]=trim($park_array[$Suser[$m]][1]+0); $graph_stats[$m][17]=trim(round(MathZDC(($park_array[$Suser[$m]][1]+0), $user_holds))); $graph_stats[$m][18]=trim($user_hpc); if ($file_download<1) { if ($non_latin < 1) { $Sname[$m]= sprintf("%-25s", $Sname[$m]); while(strlen($Sname[$m])>25) {$Sname[$m] = substr("$Sname[$m]", 0, -1);} $Suser[$m] = sprintf("%-8s", $Suser[$m]); while(strlen($Suser[$m])>8) {$Suser[$m] = substr("$Suser[$m]", 0, -1);} } else { $Sname[$m]= sprintf("%-75s", $Sname[$m]); while(mb_strlen($Sname[$m],'utf-8')>25) {$Sname[$m] = mb_substr("$Sname[$m]", 0, -1,'utf-8');} $Suser[$m] = sprintf("%-24s", $Suser[$m]); while(mb_strlen($Suser[$m],'utf-8')>8) {$Suser[$m] = mb_substr("$Suser[$m]", 0, -1,'utf-8');} } } if ($file_download < 1) { if ($atdr_login_logout_user_link > 0) { $Toutput = "| $Sname[$m] | $Suser[$m] | $Scalls[$m] | $StimeTC[$m]$TCuserAUTOLOGOUT| $Stime[$m] |$park_AGENT_INFO $Swait[$m] | $Swaitpct[$m] | $Stalk[$m] | $Stalkpct[$m] | $Sdispo[$m] | $Sdispopct[$m] | $Spause[$m] | $Spausepct[$m] | $Sdead[$m] | $Sdeadpct[$m] | $Scustomer[$m] | |$SstatusesHTML\n"; } else { $Toutput = "| $Sname[$m] | $Suser[$m] | $Scalls[$m] | $StimeTC[$m]$TCuserAUTOLOGOUT| $Stime[$m] |$park_AGENT_INFO $Swait[$m] | $Swaitpct[$m] | $Stalk[$m] | $Stalkpct[$m] | $Sdispo[$m] | $Sdispopct[$m] | $Spause[$m] | $Spausepct[$m] | $Sdead[$m] | $Sdeadpct[$m] | $Scustomer[$m] | |$SstatusesHTML\n"; } $graph_stats[$m][0]=trim("$Suser[$m] - $Sname[$m]"); $user_IDs[$m]=$Suser[$m]; } else { if (strlen($RAWtime)<1) {$RAWtime='0';} if (strlen($RAWwait)<1) {$RAWwait='0';} if (strlen($RAWwaitpct)<0) {$RAWwaitpct='0.0%';} if (strlen($RAWtalk)<1) {$RAWtalk='0';} if (strlen($RAWtalkpct)<0) {$RAWtalkpct='0.0%';} if (strlen($RAWdispo)<1) {$RAWdispo='0';} if (strlen($RAWdispopct)<0) {$RAWdispopct='0.0%';} if (strlen($RAWpause)<1) {$RAWpause='0';} if (strlen($RAWpausepct)<0) {$RAWpausepct='0.0%';} if (strlen($RAWdead)<1) {$RAWdead='0';} if (strlen($RAWdeadpct)<0) {$RAWdeadpct='0.0%';} if (strlen($RAWcustomer)<1) {$RAWcustomer='0';} $user_holds=trim($user_holds); $total_hold_time=trim($total_hold_time); $avg_hold_time=trim($avg_hold_time); $user_hpc=trim($user_hpc); $fileToutput = "$RAWname,$RAWuser,$RAWcalls,$RAWtimeTC,$RAWtime,$park_AGENT_INFO_CSV$RAWwait,$RAWwaitpct %,$RAWtalk,$RAWtalkpct %,$RAWdispo,$RAWdispopct %,$RAWpause,$RAWpausepct %,$RAWdead,$RAWdeadpct %,$RAWcustomer$SstatusesFILE\n"; } $TOPsorted_output[$m] = $Toutput; $TOPsorted_outputFILE[$m] = $fileToutput; if ($stage == 'NAME') { $TOPsort[$m] = '' . sprintf("%020s", $RAWname) . '-----' . $m . '-----' . sprintf("%020s", $RAWuser); $TOPsortTALLY[$m]=$RAWcalls; } if ($stage == 'ID') { $TOPsort[$m] = '' . sprintf("%08s", $RAWuser) . '-----' . $m . '-----' . sprintf("%020s", $RAWuser); $TOPsortTALLY[$m]=$RAWcalls; } if ($stage == 'LEADS') { $TOPsort[$m] = '' . sprintf("%08s", $RAWcalls) . '-----' . $m . '-----' . sprintf("%020s", $RAWuser); $TOPsortTALLY[$m]=$RAWcalls; } if ($stage == 'TIME') { $TOPsort[$m] = '' . sprintf("%010s", $RAWtimeSEC) . '-----' . $m . '-----' . sprintf("%020s", $RAWuser); $TOPsortTALLY[$m]=$RAWtimeSEC; } if ($stage == 'TCLOCK') { $TOPsort[$m] = '' . sprintf("%010s", $RAWtimeTCsec) . '-----' . $m . '-----' . sprintf("%020s", $RAWuser); $TOPsortTALLY[$m]=$RAWtimeTCsec; } if (!preg_match('/NAME|ID|TIME|LEADS|TCLOCK/',$stage)) if ($file_download < 1) {$ASCII_text.="$Toutput";} else {$file_output .= "$fileToutput";} if ($TOPsortMAX < $TOPsortTALLY[$m]) {$TOPsortMAX = $TOPsortTALLY[$m];} # echo "$Suser[$m]|$Sname[$m]|$Swait[$m]|$Stalk[$m]|$Sdispo[$m]|$Spause[$m]|$Scalls[$m]\n"; $m++; } ##### END loop through each user formatting data for output $TOT_AGENTS = $m; $hTOT_AGENTS = sprintf("%5s", $TOT_AGENTS); $k=$m; if ($DB) {echo "Done analyzing... $TOTwait|$TOTtalk|$TOTdispo|$TOTpause|$TOTdead|$TOTcustomer|$TOTALtime|$TOTcalls|$uc|
\n";} ### BEGIN sort through output to display properly ### if ( ($TOT_AGENTS > 0) and (preg_match('/NAME|ID|TIME|LEADS|TCLOCK/',$stage)) ) { if (preg_match('/ID/',$stage)) {sort($TOPsort, SORT_NUMERIC);} if (preg_match('/TIME|LEADS|TCLOCK/',$stage)) {rsort($TOPsort, SORT_NUMERIC);} if (preg_match('/NAME/',$stage)) {rsort($TOPsort, SORT_STRING);} $m=0; while ($m < $k) { $sort_split = explode("-----",$TOPsort[$m]); $i = $sort_split[1]; $sort_order[$m] = "$i"; if ($file_download < 1) {$ASCII_text.="$TOPsorted_output[$i]";} else {$file_output .= "$TOPsorted_outputFILE[$i]";} $m++; } } ### END sort through output to display properly ### ############################################################################ ##### END formatting data for output section ############################################################################ ############################################################################ ##### BEGIN last line totals output section ############################################################################ $SUMstatusesHTML=''; $SUMstatusesFILE=''; $TOTtotPAUSE=0; $n=0; while ($n < $sub_status_count) { $Scalls=0; $Sstatus=$sub_statusesARY[$n]; $SUMstatusTXT=''; $total_var=$Sstatus."_total"; ### BEGIN loop through each stat line ### $i=0; $status_found=0; while ($i < $subs_to_print) { if ($Sstatus=="$sub_status[$i]") { $Scalls = ($Scalls + $PCpause_sec[$i]); $status_found++; } $i++; } ### END loop through each stat line ### if ($status_found < 1) { $SUMstatusesHTML .= " 0 |"; $$total_var="0"; } else { $TOTtotPAUSE = ($TOTtotPAUSE + $Scalls); $USERsumstatPAUSE_MS = sec_convert($Scalls,$TIME_agenttimedetail); $pfUSERsumstatPAUSE_MS = sprintf("%11s", $USERsumstatPAUSE_MS); $$total_var="$pfUSERsumstatPAUSE_MS"; $SUMstatusTXT = sprintf("%10s", $pfUSERsumstatPAUSE_MS); $SUMstatusesHTML .= "$SUMstatusTXT |"; $SUMstatusesFILE .= ",$USERsumstatPAUSE_MS"; } $n++; } ### END loop through each status ### ### call function to calculate and print dialable leads $TOTwaitpct=sprintf("%01.2f", MathZDC(100*$TOTwait, $TOTALtime)); $TOTtalkpct=sprintf("%01.2f", MathZDC(100*$TOTtalk, $TOTALtime)); $TOTdispopct=sprintf("%01.2f", MathZDC(100*$TOTdispo, $TOTALtime)); $TOTpausepct=sprintf("%01.2f", MathZDC(100*$TOTpause, $TOTALtime)); $TOTdeadpct=sprintf("%01.2f", MathZDC(100*$TOTdead, $TOTALtime)); $TOTwait = sec_convert($TOTwait,$TIME_agenttimedetail); $TOTtalk = sec_convert($TOTtalk,$TIME_agenttimedetail); $TOTdispo = sec_convert($TOTdispo,$TIME_agenttimedetail); $TOTpause = sec_convert($TOTpause,$TIME_agenttimedetail); $TOTdead = sec_convert($TOTdead,$TIME_agenttimedetail); $TOTcustomer = sec_convert($TOTcustomer,$TIME_agenttimedetail); $TOTALtime = sec_convert($TOTALtime,$TIME_agenttimedetail); $TOTtimeTC = sec_convert($TOTtimeTC,$TIME_agenttimedetail); if ($show_parks) { $TOTavg_hold_time=round(MathZDC($TOTtotal_hold_time, $TOTuser_holds)); $TOTuser_hpc=sprintf("%.2f", MathZDC($TOTuser_holds, $TOTcalls)); $TOTtotal_hold_time=sec_convert($TOTtotal_hold_time,$TIME_agenttimedetail); $TOTavg_hold_time=sec_convert($TOTavg_hold_time,$TIME_agenttimedetail); $hTOTuser_holds= sprintf("%8s", $TOTuser_holds); $hTOTtotal_hold_time= sprintf("%10s", $TOTtotal_hold_time); $hTOTavg_hold_time= sprintf("%10s", $TOTavg_hold_time); $hTOTuser_hpc= sprintf("%10s", $TOTuser_hpc); $park_TOTALS=" $hTOTuser_holds | $hTOTtotal_hold_time | $hTOTavg_hold_time | $hTOTuser_hpc |"; $park_TOTALS_CSV="$TOTuser_holds,$TOTtotal_hold_time,$TOTavg_hold_time,$TOTuser_hpc,"; } $hTOTwaitpct = sprintf("%10s", $TOTwaitpct)."%"; $hTOTtalkpct = sprintf("%10s", $TOTtalkpct)."%"; $hTOTdispopct = sprintf("%10s", $TOTdispopct)."%"; $hTOTpausepct = sprintf("%10s", $TOTpausepct)."%"; $hTOTdeadpct = sprintf("%10s", $TOTdeadpct)."%"; $hTOTcalls = sprintf("%8s", $TOTcalls); $hTOTwait = sprintf("%11s", $TOTwait); $hTOTtalk = sprintf("%11s", $TOTtalk); $hTOTdispo = sprintf("%11s", $TOTdispo); $hTOTpause = sprintf("%11s", $TOTpause); $hTOTdead = sprintf("%11s", $TOTdead); $hTOTcustomer = sprintf("%11s", $TOTcustomer); $hTOTALtime = sprintf("%11s", $TOTALtime); $hTOTtimeTC = sprintf("%11s", $TOTtimeTC); ###### END LAST LINE TOTALS FORMATTING ########## if ($file_download < 1) { $ASCII_text.="+---------------------------+----------+----------+------------+------------$park_HEADER_DIV+------------+------------+------------+------------+------------+------------+------------+------------+------------+------------+------------+ +$sub_statusesHEAD\n"; $ASCII_text.="| "._QXZ("TOTALS",10)." "._QXZ("AGENTS",9,"r").":$hTOT_AGENTS | $hTOTcalls |$hTOTtimeTC |$hTOTALtime |$park_TOTALS$hTOTwait |$hTOTwaitpct |$hTOTtalk |$hTOTtalkpct |$hTOTdispo |$hTOTdispopct |$hTOTpause |$hTOTpausepct |$hTOTdead |$hTOTdeadpct |$hTOTcustomer | |$SUMstatusesHTML\n"; $ASCII_text.="+--------------------------------------+----------+------------+------------$park_HEADER_DIV+------------+------------+------------+------------+------------+------------+------------+------------+------------+------------+------------+ +$sub_statusesHEAD\n"; if ($AUTOLOGOUTflag > 0) { $ASCII_text.= " * "._QXZ("denotes AUTOLOGOUT from timeclock")."\n"; $HTML_text.= " * "._QXZ("denotes AUTOLOGOUT from timeclock")."\n"; } $ASCII_text.="\n\n
"; for ($e=0; $e"._QXZ("TOTAL")." - ".sec_convert($current_graph_total, 'H')." \n"; $chart_options="options: {tooltips: {callbacks: {label: function(tooltipItem, data) {var value = Math.round(data.datasets[0].data[tooltipItem.index]); return value.toHHMMSS();}}}, legend: { display: false }},"; break; case "percent": $graph_totals_array[$q]=""; $chart_options="options: {tooltips: {callbacks: {label: function(tooltipItem, data) {var value = data.datasets[0].data[tooltipItem.index]; return value + '%';}}}, legend: { display: false }},"; break; default: $graph_totals_array[$q]=" "._QXZ("TOTAL").": $current_graph_total\n"; $chart_options="options: { legend: { display: false }},"; break; } $datasets.=$data; $datasets.=$graphConstantsA.$graphConstantsB.$graphConstantsC.$graphConstants; # SEE TOP OF SCRIPT $datasets.="\t\t\t}\n"; $datasets.="\t\t]\n"; $datasets.="\t}\n"; $JS_text.=$labels.$datasets; # $JS_text.="}\n"; # $JS_text.="prepChart('$default_graph', $graph_id, $q, $dataset_name);\n"; $JS_text.="var main_ctx = document.getElementById(\"CanvasID".$graph_id."_".$q."\");\n"; $JS_text.="var GraphID".$graph_id."_".$q." = new Chart(main_ctx, {type: '$default_graph', $chart_options data: $dataset_name});\n"; } $graph_count=count($graph_array); $graph_title=_QXZ("AGENT TIME DETAIL REPORT"); include("graphcanvas.inc"); $GRAPH.=$graphCanvas; } else { $file_output .= _QXZ("TOTALS").",$TOT_AGENTS,$TOTcalls,$TOTtimeTC,$TOTALtime,$park_TOTALS_CSV$TOTwait,$TOTwaitpct %,$TOTtalk,$TOTtalkpct %,$TOTdispo,$TOTdispopct %,$TOTpause,$TOTpausepct %,$TOTdead,$TOTdeadpct %,$TOTcustomer$SUMstatusesFILE\n"; } } ############################################################################ ##### END formatting data for output section ############################################################################ if ($file_download > 0) { $FILE_TIME = date("Ymd-His"); $CSVfilename = "AGENT_TIME$US$FILE_TIME.csv"; // We'll be outputting a TXT file header('Content-type: application/octet-stream'); // It will be called LIST_101_20090209-121212.txt header("Content-Disposition: attachment; filename=\"$CSVfilename\""); header('Expires: 0'); header('Cache-Control: must-revalidate, post-check=0, pre-check=0'); header('Pragma: public'); ob_clean(); flush(); echo "$file_output"; if ($db_source == 'S') { mysqli_close($link); $use_slave_server=0; $db_source = 'M'; require("dbconnect_mysqli.php"); } $endMS = microtime(); $startMSary = explode(" ",$startMS); $endMSary = explode(" ",$endMS); $runS = ($endMSary[0] - $startMSary[0]); $runM = ($endMSary[1] - $startMSary[1]); $TOTALrun = ($runS + $runM); $stmt="UPDATE vicidial_report_log set run_time='$TOTALrun' where report_log_id='$report_log_id';"; if ($DB) {echo "|$stmt|\n";} $rslt=mysql_to_mysqli($stmt, $link); exit; } ############################################################################ ##### BEGIN HTML form section ############################################################################ $JS_onload.="}\n"; if ($report_display_type=='HTML') {$JS_text.=$JS_onload;} $JS_text.="\n"; echo "
"; echo "
"._QXZ("Dates").":
"; echo "\n"; echo ""; ?> "._QXZ("to")."
"; ?>
"._QXZ("Campaigns").":
"; echo "\n"; echo "
"._QXZ("User Groups").":
"; echo "\n"; echo "
"._QXZ("Shift").":
"; echo "
\n"; echo ""._QXZ("Show parks-holds")."
"; echo ""._QXZ("Time in seconds")."
"; echo ""._QXZ("Search archived data")."
\n"; echo "
"._QXZ("Display as").":
"; echo "\n

"; echo "\n"; echo "
        "; echo "          \n"; echo " "._QXZ("DOWNLOAD")." | \n"; echo " "._QXZ("REPORTS")." \n"; echo "\n"; echo "
"; echo "
"; ############################################################################ ##### END HTML form section ############################################################################ if ($report_display_type=="HTML") { echo $GRAPH.$GRAPH2.$GRAPH3.$max; echo $JS_text; } else { echo $ASCII_text; } $ENDtime = date("U"); $RUNtime = ($ENDtime - $STARTtime); echo "$RUNtime\n"; ##### BEGIN horizontal yellow transparent bar graph overlay on top of agent stats echo "
\n"; echo "\n"; echo "
\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n";

if ($stage == 'NAME') {$k=0;}
$m=0;
while ($m < $k)
	{
	$sort_split = explode("-----",$TOPsort[$m]);
	$i = $sort_split[1];
	$sort_order[$m] = "$i";

	if ( ($TOPsortTALLY[$i] < 1) or ($TOPsortMAX < 1) )
		{echo "                              \n";}
	else
		{
		echo "                              ";
		$TOPsortPLOT = ( MathZDC($TOPsortTALLY[$i], $TOPsortMAX) * 110 );
		$h=0;
		while ($h <= $TOPsortPLOT)
			{
			echo " ";
			$h++;
			}
		echo "\n";
		}
	$m++;
	}

echo "\n";
##### END horizontal yellow transparent bar graph overlay on top of agent stats

if ($db_source == 'S')
	{
	mysqli_close($link);
	$use_slave_server=0;
	$db_source = 'M';
	require("dbconnect_mysqli.php");
	}

$endMS = microtime();
$startMSary = explode(" ",$startMS);
$endMSary = explode(" ",$endMS);
$runS = ($endMSary[0] - $startMSary[0]);
$runM = ($endMSary[1] - $startMSary[1]);
$TOTALrun = ($runS + $runM);

$stmt="UPDATE vicidial_report_log set run_time='$TOTALrun' where report_log_id='$report_log_id';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);

?>