#!/usr/bin/perl # # agi-DID_route.agi version 2.14 # # runs when a call comes into an inbound context on a trunk. This script will # send the calls to various places depending on the settings for each DID. # # You need to put a line similar to this below in your extensions.conf file in # the context for where incoming calls go from your trunks (for example, the # trunkinbound context which is present in the default dialplan): # #[trunkinbound] # ;inbound DID catch-all: #exten => _X.,1,AGI(agi-DID_route.agi) # # Copyright (C) 2017 Matt Florell LICENSE: AGPLv2 # # changes: # 81007-0324 - First Build # 90115-0645 - Activated AGENT call routing # 90117-0756 - Added vicidial_did_log logging to database # 90214-0217 - Added 'default' did option, to send all non-matching calls to, enforced did_active setting # 90507-1145 - Added CALLMENU option # 90825-2252 - Changed PHONE to route using dialplan number # 91122-0743 - Added QueueMetrics logging as DID INFO entries # 100116-0631 - Logging bug fixes # 100123-1423 - Added record call DID option # 100805-0943 - Added Filter Phone Group alternate routing feature and CID number cleanup # 110822-1210 - Added did_agent_log optional logging # 120314-1112 - Fixed small filter bug # 120430-2214 - Converted call to Monitor app to be asterisk 1.8 compatible # 130108-1810 - Changes for Asterisk 1.8 compatibility # 130925-1819 - Added variable filter to prevent DID SQL injection attack # 130926-1549 - Added new queue_log IVR entries for QM # 140126-1138 - Added VMAIL_NO_INST options # 140404-0738 - Added DNC filter options and URL filter DID redirect option # 140622-0240 - Added no-agent in-group redirect and pre-filter phone group redirect features # 140811-2151 - Added ability to filter by DNC areacodes if filter_inbound_number set to a DNC option # 141110-1417 - Fixed issue with multiple filtering options enabled # 150112-1426 - Added no-agent last_update_time check to match in-group queries # 150708-2252 - Added max_queue_ingroup_ DID options # 150806-1316 - Added Filter URL logging to url log, and added variables for uniqueid, channel and server_ip # 160106-0719 - Added filter option for GROUP_AREACODE # 161102-1035 - Fixed QM partition problem # 170322-1708 - Added filter phone group entry BLANK for a blank CIDnumber # 170923-1355 - Added system filter feature, before any other actions # $script = 'agi-DID_route.agi'; $dtmf_silent_prefix = '7'; $at='@'; $S='*'; $US='_'; $route_type='DID'; ($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time); $year = ($year + 1900); $mon++; if ($mon < 10) {$mon = "0$mon";} if ($mday < 10) {$mday = "0$mday";} if ($hour < 10) {$hour = "0$hour";} if ($min < 10) {$min = "0$min";} if ($sec < 10) {$sec = "0$sec";} $hm = "$hour$min"; $hm = ($hm + 0); $now_date_epoch = time(); $now_date = "$year-$mon-$mday $hour:$min:$sec"; $CLInow_date = "$year-$mon-$mday\\ $hour:$min:$sec"; $start_time=$now_date; $CIDdate = "$mon$mday$hour$min$sec"; $tsSQLdate = "$year$mon$mday$hour$min$sec"; $SQLdate = "$year-$mon-$mday $hour:$min:$sec"; $SQLdateBEGIN = $SQLdate; # default path to astguiclient configuration file: $PATHconf = '/etc/astguiclient.conf'; open(conf, "$PATHconf") || die "can't open $PATHconf: $!\n"; @conf = ; close(conf); $i=0; foreach(@conf) { $line = $conf[$i]; $line =~ s/ |>|\n|\r|\t|\#.*|;.*//gi; if ( ($line =~ /^PATHhome/) && ($CLIhome < 1) ) {$PATHhome = $line; $PATHhome =~ s/.*=//gi;} if ( ($line =~ /^PATHlogs/) && ($CLIlogs < 1) ) {$PATHlogs = $line; $PATHlogs =~ s/.*=//gi;} if ( ($line =~ /^PATHagi/) && ($CLIagi < 1) ) {$PATHagi = $line; $PATHagi =~ s/.*=//gi;} if ( ($line =~ /^PATHweb/) && ($CLIweb < 1) ) {$PATHweb = $line; $PATHweb =~ s/.*=//gi;} if ( ($line =~ /^PATHsounds/) && ($CLIsounds < 1) ) {$PATHsounds = $line; $PATHsounds =~ s/.*=//gi;} if ( ($line =~ /^PATHmonitor/) && ($CLImonitor < 1) ) {$PATHmonitor = $line; $PATHmonitor =~ s/.*=//gi;} if ( ($line =~ /^VARserver_ip/) && ($CLIserver_ip < 1) ) {$VARserver_ip = $line; $VARserver_ip =~ s/.*=//gi;} if ( ($line =~ /^VARDB_server/) && ($CLIDB_server < 1) ) {$VARDB_server = $line; $VARDB_server =~ s/.*=//gi;} if ( ($line =~ /^VARDB_database/) && ($CLIDB_database < 1) ) {$VARDB_database = $line; $VARDB_database =~ s/.*=//gi;} if ( ($line =~ /^VARDB_user/) && ($CLIDB_user < 1) ) {$VARDB_user = $line; $VARDB_user =~ s/.*=//gi;} if ( ($line =~ /^VARDB_pass/) && ($CLIDB_pass < 1) ) {$VARDB_pass = $line; $VARDB_pass =~ s/.*=//gi;} if ( ($line =~ /^VARDB_port/) && ($CLIDB_port < 1) ) {$VARDB_port = $line; $VARDB_port =~ s/.*=//gi;} $i++; } if (!$VARDB_port) {$VARDB_port='3306';} if (!$AGILOGfile) {$AGILOGfile = "$PATHlogs/agiout.$year-$mon-$mday";} if (!$DIDLOGfile) {$DIDLOGfile = "$PATHlogs/didin.$year-$mon-$mday";} use DBI; use Time::HiRes ('gettimeofday','usleep','sleep'); # necessary to have perl sleep command of less than one second use Asterisk::AGI; $AGI = new Asterisk::AGI; $dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass") or die "Couldn't connect to database: " . DBI->errstr; ### Grab Server values from the database $stmtA = "SELECT agi_output,local_gmt,asterisk_version FROM servers where server_ip = '$VARserver_ip';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { $AGILOG = '0'; @aryA = $sthA->fetchrow_array; $DBagi_output = $aryA[0]; $local_gmt = $aryA[1]; $asterisk_version = $aryA[2]; if ($DBagi_output =~ /STDERR/) {$AGILOG = '1';} if ($DBagi_output =~ /FILE/) {$AGILOG = '2';} if ($DBagi_output =~ /BOTH/) {$AGILOG = '3';} } $sthA->finish(); ############################################# ##### START SYSTEM SETTINGS LOOKUP ##### $stmtA = "SELECT enable_queuemetrics_logging,queuemetrics_server_ip,queuemetrics_dbname,queuemetrics_login,queuemetrics_pass,queuemetrics_log_id,queuemetrics_eq_prepend,did_agent_log,alt_log_server_ip,alt_log_dbname,alt_log_login,alt_log_pass,tables_use_alt_log_db,did_system_filter FROM system_settings;"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $enable_queuemetrics_logging = $aryA[0]; $queuemetrics_server_ip = $aryA[1]; $queuemetrics_dbname = $aryA[2]; $queuemetrics_login= $aryA[3]; $queuemetrics_pass = $aryA[4]; $queuemetrics_log_id = $aryA[5]; $queuemetrics_eq_prepend = $aryA[6]; $did_agent_log = $aryA[7]; $alt_log_server_ip = $aryA[8]; $alt_log_dbname = $aryA[9]; $alt_log_login = $aryA[10]; $alt_log_pass = $aryA[11]; $tables_use_alt_log_db = $aryA[12]; $SSdid_system_filter = $aryA[13]; } $sthA->finish(); ##### END SYSTEM SETTINGS LOOKUP ##### ########################################### $|=1; while() { chomp; last unless length($_); if ($AGILOG) { if (/^agi_(\w+)\:\s+(.*)$/) { $AGI{$1} = $2; } } if (/^agi_uniqueid\:\s+(.*)$/) {$unique_id = $1; $uniqueid = $unique_id;} if (/^agi_channel\:\s+(.*)$/) {$channel = $1;} if (/^agi_extension\:\s+(.*)$/) {$extension = $1;} if (/^agi_type\:\s+(.*)$/) {$type = $1;} if (/^agi_callerid\:\s+(.*)$/) {$callerid = $1;} if (/^agi_calleridname\:\s+(.*)$/) {$calleridname = $1;} } if ( ($callerid =~ /\".*\"/) && ( (!$calleridname) or ($calleridname =~ /unknown/) ) ) { $calleridname = $callerid; $calleridname =~ s/\<\d\d\d\d\d\d\d\d\d\d\>//gi; $calleridname =~ s/\"|\" //gi; } $callerid =~ s/\D|\'//gi; $calleridname =~ s/unknown|\'//gi; if ( (!$callerid) or ($callerid =~ /unknown/) ) {$callerid = $calleridname;} $callerid =~ s/\'|\"|\\\\|\\\|\\|\\;|\\\;|\;|;//gi; $calleridname =~ s/\'|\"|\\\\|\\\|\\|\\;|\\\;|\;|;//gi; $extension =~ s/\'|\"|\\\\|\\\|\\|\\;|\\\;|\;|;//gi; ### BEGIN did_system_filter filter process ### if ($SSdid_system_filter > 0) { if ($AGILOG) {$agi_string = "-- DID SYSTEM FILTER ENABLED: |$SSdid_system_filter|"; &agi_output;} $stmtA = "SELECT did_id,did_pattern,did_description,did_active,did_route,extension,exten_context,voicemail_ext,phone,server_ip,user,user_unavailable_action,user_route_settings_ingroup,menu_id,record_call,filter_inbound_number,filter_phone_group_id,filter_url,filter_action,filter_extension,filter_exten_context,filter_voicemail_ext,filter_phone,filter_server_ip,filter_user,filter_user_unavailable_action,filter_user_route_settings_ingroup,filter_group_id,filter_call_handle_method,filter_agent_search_method,filter_list_id,filter_campaign_id,filter_phone_code,filter_menu_id,filter_clean_cid_number,group_id,filter_dnc_campaign,filter_url_did_redirect,no_agent_ingroup_redirect,no_agent_ingroup_id,no_agent_ingroup_extension,pre_filter_phone_group_id,pre_filter_extension,max_queue_ingroup_calls,max_queue_ingroup_id,max_queue_ingroup_extension FROM vicidial_inbound_dids where did_pattern = 'did_system_filter' and did_active='Y';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $did_id = $aryA[0]; $did_pattern = $aryA[1]; $did_description = $aryA[2]; $did_active = $aryA[3]; $did_route = $aryA[4]; $did_extension = $aryA[5]; $exten_context = $aryA[6]; $voicemail_ext = $aryA[7]; $phone = $aryA[8]; $did_server_ip = $aryA[9]; $user = $aryA[10]; $user_unavailable_action = $aryA[11]; $user_route_settings_ingroup = $aryA[12]; $menu_id = $aryA[13]; $record_call = $aryA[14]; $filter_inbound_number = $aryA[15]; $filter_phone_group_id = $aryA[16]; $filter_url = $aryA[17]; $filter_action = $aryA[18]; $filter_extension = $aryA[19]; $filter_exten_context = $aryA[20]; $filter_voicemail_ext = $aryA[21]; $filter_phone = $aryA[22]; $filter_server_ip = $aryA[23]; $filter_user = $aryA[24]; $filter_user_unavailable_action = $aryA[25]; $filter_user_route_settings_ingroup = $aryA[26]; $filter_group_id = $aryA[27]; $filter_call_handle_method = $aryA[28]; $filter_agent_search_method = $aryA[29]; $filter_list_id = $aryA[30]; $filter_campaign_id = $aryA[31]; $filter_phone_code = $aryA[32]; $filter_menu_id = $aryA[33]; $filter_clean_cid_number = $aryA[34]; $group_id = $aryA[35]; $filter_dnc_campaign = $aryA[36]; $filter_url_did_redirect = $aryA[37]; $no_agent_ingroup_redirect = $aryA[38]; $no_agent_ingroup_id = $aryA[39]; $no_agent_ingroup_extension = $aryA[40]; $pre_filter_phone_group_id = $aryA[41]; $pre_filter_extension = $aryA[42]; $max_queue_ingroup_calls = $aryA[43]; $max_queue_ingroup_id = $aryA[44]; $max_queue_ingroup_extension = $aryA[45]; } else { if ($AGILOG) {$agi_string = "-- DID SYSTEM FILTER DOES NOT EXIST: |$sthArows|"; &agi_output;} } $sthA->finish(); if ($sthArows > 0) { if ($filter_inbound_number =~ /GROUP|URL|DNC_INTERNAL|DNC_CAMPAIGN/) { $original_callerid = $callerid; ### BEGIN temp clean caller id number ### if (length($filter_clean_cid_number) > 1) { $original_callerid = $callerid; $filter_number_altered=0; if ($filter_clean_cid_number =~ /^R\d/) { @filter_rule = split(/R/,$filter_clean_cid_number); $filter_rule[1] =~ s/ .*//gi; while (length($callerid) > $filter_rule[1]) {$callerid =~ s/^.//gi;} if (length($callerid) != length($original_callerid)) {$filter_number_altered++;} } if ($filter_clean_cid_number =~ /^L\d/) { @filter_rule = split(/L/,$filter_clean_cid_number); $filter_rule[1] =~ s/ .*//gi; $filter_rule_reg = $filter_rule[1]; $callerid =~ s/^$filter_rule_reg//gi; if (length($callerid) != length($original_callerid)) {$filter_number_altered++;} } } ### END temp clean caller id number ### if ($AGILOG) {$agi_string = "SYSTEM filtering active: |$extension|$filter_inbound_number|$filter_phone_group_id|$filter_url|$filter_action|$filter_clean_cid_number|"; &agi_output;} if ($filter_inbound_number =~ /GROUP/) { $temp_cid_test = $callerid; if (length($callerid)<1) {$temp_cid_test = 'BLANK';} $stmtA = "SELECT count(*) FROM vicidial_filter_phone_numbers where filter_phone_group_id='$filter_phone_group_id' and phone_number='$temp_cid_test';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $filter_match_found = $aryA[0]; } $sthA->finish(); if ( ($filter_match_found < 1) && ($filter_inbound_number =~ /AREACODE/) ) { $alt_areacode = substr($callerid, 0, 3); $alt_areacode .= "XXXXXXX"; $stmtB = "SELECT count(*) FROM vicidial_filter_phone_numbers where filter_phone_group_id='$filter_phone_group_id' and phone_number='$alt_areacode';"; $sthA = $dbhA->prepare($stmtB) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $filter_match_found = $aryA[0]; } $sthA->finish(); } if ($AGILOG) {$agi_string = "SYSTEM FILTER GROUP: |$filter_match_found|$stmtA|$stmtB|"; &agi_output;} } elsif ($filter_inbound_number =~ /DNC_INTERNAL/) { $alt_areacode = substr($callerid, 0, 3); $alt_areacode .= "XXXXXXX"; $stmtA = "SELECT count(*) FROM vicidial_dnc where phone_number IN('$callerid','$alt_areacode');"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $filter_match_found = $aryA[0]; } $sthA->finish(); if ($AGILOG) {$agi_string = "SYSTEM FILTER DNC_INTERNAL: |$filter_match_found|$stmtA|"; &agi_output;} } elsif ($filter_inbound_number =~ /DNC_CAMPAIGN/) { $alt_areacode = substr($callerid, 0, 3); $alt_areacode .= "XXXXXXX"; $stmtA = "SELECT count(*) FROM vicidial_campaign_dnc where campaign_id='$filter_dnc_campaign' and phone_number IN('$callerid','$alt_areacode');"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $filter_match_found = $aryA[0]; } $sthA->finish(); if ($AGILOG) {$agi_string = "SYSTEM FILTER DNC_CAMPAIGN: |$filter_match_found|$stmtA|"; &agi_output;} } else { ### first, find curl binary $curlbin = ''; if ( -e ('/bin/curl')) {$curlbin = '/bin/curl';} else { if ( -e ('/usr/bin/curl')) {$curlbin = '/usr/bin/curl';} else { if ( -e ('/usr/local/bin/curl')) {$curlbin = '/usr/local/bin/curl';} else { if ($AGILOG) {$agi_string = "ERROR: cannot filter by URL, curl binary not found"; &agi_output;} } } } if ( (length($curlbin) > 4) && ($filter_url =~ /http/i) && (length($filter_url) > 8) ) { $filter_url =~ s/^VAR|^ //gi; $filter_url =~ s/--A--phone_number--B--/$callerid/gi; $filter_url =~ s/--A--did_pattern--B--/$did_pattern/gi; $filter_url =~ s/--A--uniqueid--B--/$uniqueid/gi; $filter_url =~ s/--A--channel--B--/$channel/gi; $filter_url =~ s/--A--server_ip--B--/$VARserver_ip/gi; $filter_url =~ s/&/\\&/gi; $filter_url =~ s/ /+/gi; ### insert a new url log entry $SQL_log = "$filter_url"; $SQL_log =~ s/;|\||\\//gi; $stmtA = "INSERT INTO vicidial_url_log SET uniqueid='$uniqueid',url_date=NOW(),url_type='DID_FILTER',url='$SQL_log',url_response='';"; $affected_rows = $dbhA->do($stmtA); $stmtB = "SELECT LAST_INSERT_ID() LIMIT 1;"; $sthA = $dbhA->prepare($stmtB) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $url_id = $aryA[0]; } $sthA->finish(); my $secW = time(); @curl_output = `$curlbin $filter_url`; my $secY = time(); my $response_sec = ($secY - $secW); $k=0; $full_output=''; foreach (@curl_output) { $full_output_raw .= $curl_output[$k]; $k++; } $full_output = $full_output_raw; $full_output =~ s/\D//gi; if ($full_output > 0) { $filter_match_found = $full_output; if ($filter_url_did_redirect =~ /Y/) { $did_route='DID'; if ($AGILOG) {$agi_string = "SYSTEM Filter URL DID Redirect found: |$filter_match_found|$filter_url_did_redirect|$did_route|"; &agi_output;} } } ### update url log entry $full_output_raw =~ s/;|\||\\//gi; $stmtA = "UPDATE vicidial_url_log SET url_response='$full_output_raw|$full_output',response_sec='$response_sec' where url_log_id='$url_id';"; $affected_rows = $dbhA->do($stmtA); if ($AGILOG) {$agi_string = "SYSTEM URL filter search response: |$filter_match_found|$full_output|$filter_url|$affected_rows|"; &agi_output;} } } if ($filter_match_found > 0) { if ($did_route !~ /DID/) {$did_route = $filter_action;} $did_extension = $filter_extension; $exten_context = $filter_exten_context; $voicemail_ext = $filter_voicemail_ext; $phone = $filter_phone; $did_server_ip = $filter_server_ip; $user = $filter_user; $user_unavailable_action = $filter_user_unavailable_action; $user_route_settings_ingroup = $filter_user_route_settings_ingroup; $menu_id = $filter_menu_id; $route_type = 'FILTER'; if ($AGILOG) {$agi_string = "SYSTEM Filter match found: |$filter_match_found|$filter_inbound_number|$filter_action|$did_route|"; &agi_output;} if ($filter_number_altered > 0) { $newcallerid = "\"$calleridname <$callerid>\""; $AGI->set_callerid($newcallerid); if ($AGILOG) {$agi_string = "filter clean callerid, setting new CID: |$callerid|$calleridname|$newcallerid|$filter_clean_cid_number| Old: |$original_callerid|"; &agi_output;} } ### Log the call to vicidial_did_log $stmtA = "INSERT INTO vicidial_did_log SET uniqueid='$uniqueid',channel='$channel',server_ip='$VARserver_ip',caller_id_number='$callerid',caller_id_name='$calleridname',extension='$extension',call_date='$SQLdate',did_id='$did_id',did_route='F_$did_route';"; if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;} $affected_rowsL = $dbhA->do($stmtA); if ($AGILOG) {$agi_string = "-- SYSTEM FILTER DID LOG : |$affected_rowsL|$stmtA|"; &agi_output;} ### Log the call to call_log $stmtA = "INSERT INTO call_log SET uniqueid='$unique_id', channel='$channel', channel_group='DID_INBOUND', server_ip='$VARserver_ip', type='$type', extension='$extension', number_dialed='$extension', caller_code='$callerid', start_time='$SQLdate', start_epoch='$now_date_epoch';"; $affected_rowsC = $dbhA->do($stmtA); if ($AGILOG) {$agi_string = "-- SYSTEM FILTER CALL LOG : |$affected_rowsC|$stmtA|"; &agi_output;} if ($AGILOG) {$did_string = "$SQLdate|$uniqueid|$channel|$extension|$callerid|$calleridname|$did_id|$did_route|"; &did_output;} if ($did_agent_log =~ /Y/) { if ($did_route !~ /IN_GROUP/) {$group_id='';} $stmtA = "INSERT INTO vicidial_did_agent_log SET uniqueid='$uniqueid',server_ip='$VARserver_ip',caller_id_number='$callerid',caller_id_name='$calleridname',extension='$extension',call_date='$SQLdate',did_id='$did_id',did_route='$did_route',user='VDCL',group_id='$group_id',did_description='$did_description';"; if ( ($tables_use_alt_log_db =~ /did_agent_log/i) && (length($alt_log_server_ip)>4) && (length($alt_log_dbname)>0) ) { $dbhD = DBI->connect("DBI:mysql:$alt_log_dbname:$alt_log_server_ip:3306", "$alt_log_login", "$alt_log_pass") or die "Couldn't connect to database: " . DBI->errstr; if ($AGILOG) {$agi_string = "CONNECTED TO ALT-LOG DATABASE: $alt_log_server_ip|$alt_log_dbname|$uniqueid"; &agi_output;} $affected_rowsAL = $dbhD->do($stmtA); $dbhD->disconnect(); } else { $affected_rowsAL = $dbhA->do($stmtA); } if ($AGILOG) {$agi_string = "SYSTEM FILTER -- DID AGENT LOG : |$affected_rowsAL|$stmtA|"; &agi_output;} } ### Route call to a VICIDIAL-defined phone if ($did_route =~ /PHONE/) { $stmtA = "SELECT dialplan_number,voicemail_id,protocol,ext_context FROM phones where server_ip='$did_server_ip' and extension='$phone';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $dialplan_number = $aryA[0]; $voicemail_id = $aryA[1]; $protocol = $aryA[2]; $ext_context = $aryA[3]; } $sthA->finish(); ### format the remote server dialstring to get the call to the overflow agent meetme room if( $did_server_ip =~ m/(\S+)\.(\S+)\.(\S+)\.(\S+)/ ) { $a = leading_zero($1); $b = leading_zero($2); $c = leading_zero($3); $d = leading_zero($4); $ServerString = "$a$S$b$S$c$S$d$S"; } $did_extension = "$ServerString$dialplan_number"; $did_route = 'EXTEN'; } ### Route call to a voicemail box on the system if ($did_route =~ /VOICEMAIL|VMAIL_NO_INST/) { ### format the remote server dialstring to get the call to the overflow agent meetme room if( $did_server_ip =~ m/(\S+)\.(\S+)\.(\S+)\.(\S+)/ ) { $a = leading_zero($1); $b = leading_zero($2); $c = leading_zero($3); $d = leading_zero($4); $ServerString = "$a$S$b$S$c$S$d$S"; } if ($did_route =~ /VMAIL_NO_INST/) {$voicemail_dump_exten = $voicemail_dump_exten_no_inst;} $did_extension = "$ServerString$voicemail_dump_exten$voicemail_ext"; $did_route = 'EXTEN'; } ### Route call to a VICIDIAL Inbound Group if ($did_route =~ /IN_GROUP/) { $did_extension = "99909$S$did_id$S$S$S$route_type"; $exten_context = $ext_context; $did_route = 'EXTEN'; } ### Route call to a logged-in VICIDIAL agent if ($did_route =~ /AGENT/) { $did_extension = "99909$S$did_id$S$S$S$route_type"; $exten_context = $ext_context; $did_route = 'EXTEN'; } ### QueueMetrics logging if enabled if ( ($did_route =~ /EXTEN|CALLMENU/) && ($enable_queuemetrics_logging > 0) ) { $dbhB = DBI->connect("DBI:mysql:$queuemetrics_dbname:$queuemetrics_server_ip:3306", "$queuemetrics_login", "$queuemetrics_pass") or die "Couldn't connect to database: " . DBI->errstr; if ($DBX) {print "CONNECTED TO QueueMetrics DATABASE: $queuemetrics_server_ip|$queuemetrics_dbname\n";} $stmtB = "INSERT INTO queue_log SET `partition`='P01',time_id='$now_date_epoch',call_id='$uniqueid',queue='NONE',agent='NONE',verb='INFO',data1='DID',data2='$extension',serverid='$queuemetrics_log_id';"; $Baffected_rows = $dbhB->do($stmtB); $dbhB->disconnect(); } ### Route call to an extension on the system if ($did_route =~ /EXTEN/) { $XFERexten = "$did_extension"; if ($AGILOG) {$agi_string = "SYSTEM FILTER exiting the DID app, transferring call to $XFERexten @ $exten_context"; &agi_output;} print "SET CONTEXT $exten_context\n"; $result = ; checkresult($result); print "SET EXTENSION $XFERexten\n"; $result = ; checkresult($result); print "SET PRIORITY 1\n"; $result = ; checkresult($result); exit; } ### Route call to a DID in the trunkinbound context on the system if ($did_route =~ /DID/) { if ($AGILOG) {$agi_string = "SYSTEM FILTER exiting the DID app, transferring call to $filter_match_found @ trunkinbound"; &agi_output;} print "SET CONTEXT trunkinbound\n"; $result = ; checkresult($result); print "SET EXTENSION $filter_match_found\n"; $result = ; checkresult($result); print "SET PRIORITY 1\n"; $result = ; checkresult($result); exit; } ### Route call to a call menu on the system if ($did_route =~ /CALLMENU/) { if ($enable_queuemetrics_logging > 0) { $dbhB = DBI->connect("DBI:mysql:$queuemetrics_dbname:$queuemetrics_server_ip:3306", "$queuemetrics_login", "$queuemetrics_pass") or die "Couldn't connect to database: " . DBI->errstr; if ($DBX) {print "CONNECTED TO QM DATABASE: $queuemetrics_server_ip|$queuemetrics_dbname\n";} $stmtB = "INSERT INTO queue_log SET `partition`='P01',time_id='$now_date_epoch',call_id='$uniqueid',queue='NONE',agent='NONE',verb='INFO',data1='IVRSTART',data2='$callerid',data3='$extension',serverid='$queuemetrics_log_id';"; $Baffected_rows = $dbhB->do($stmtB); $dbhB->disconnect(); } $XFERcontext = "$menu_id"; if ($AGILOG) {$agi_string = "SYSTEM FILTER exiting the DID app, transferring call to CALLMENU $XFERcontext"; &agi_output;} print "SET CONTEXT $XFERcontext\n"; $result = ; checkresult($result); print "SET EXTENSION s\n"; $result = ; checkresult($result); print "SET PRIORITY 1\n"; $result = ; checkresult($result); exit; } } $callerid = $original_callerid; } } } ### END did_system_filter filter process ### ### Grab DID values from the database $DIDs_in_system=0; $stmtA = "SELECT did_id,did_pattern,did_description,did_active,did_route,extension,exten_context,voicemail_ext,phone,server_ip,user,user_unavailable_action,user_route_settings_ingroup,menu_id,record_call,filter_inbound_number,filter_phone_group_id,filter_url,filter_action,filter_extension,filter_exten_context,filter_voicemail_ext,filter_phone,filter_server_ip,filter_user,filter_user_unavailable_action,filter_user_route_settings_ingroup,filter_group_id,filter_call_handle_method,filter_agent_search_method,filter_list_id,filter_campaign_id,filter_phone_code,filter_menu_id,filter_clean_cid_number,group_id,filter_dnc_campaign,filter_url_did_redirect,no_agent_ingroup_redirect,no_agent_ingroup_id,no_agent_ingroup_extension,pre_filter_phone_group_id,pre_filter_extension,max_queue_ingroup_calls,max_queue_ingroup_id,max_queue_ingroup_extension FROM vicidial_inbound_dids where did_pattern = '$extension' and did_active='Y';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $did_id = $aryA[0]; $did_pattern = $aryA[1]; $did_description = $aryA[2]; $did_active = $aryA[3]; $did_route = $aryA[4]; $did_extension = $aryA[5]; $exten_context = $aryA[6]; $voicemail_ext = $aryA[7]; $phone = $aryA[8]; $did_server_ip = $aryA[9]; $user = $aryA[10]; $user_unavailable_action = $aryA[11]; $user_route_settings_ingroup = $aryA[12]; $menu_id = $aryA[13]; $record_call = $aryA[14]; $filter_inbound_number = $aryA[15]; $filter_phone_group_id = $aryA[16]; $filter_url = $aryA[17]; $filter_action = $aryA[18]; $filter_extension = $aryA[19]; $filter_exten_context = $aryA[20]; $filter_voicemail_ext = $aryA[21]; $filter_phone = $aryA[22]; $filter_server_ip = $aryA[23]; $filter_user = $aryA[24]; $filter_user_unavailable_action = $aryA[25]; $filter_user_route_settings_ingroup = $aryA[26]; $filter_group_id = $aryA[27]; $filter_call_handle_method = $aryA[28]; $filter_agent_search_method = $aryA[29]; $filter_list_id = $aryA[30]; $filter_campaign_id = $aryA[31]; $filter_phone_code = $aryA[32]; $filter_menu_id = $aryA[33]; $filter_clean_cid_number = $aryA[34]; $group_id = $aryA[35]; $filter_dnc_campaign = $aryA[36]; $filter_url_did_redirect = $aryA[37]; $no_agent_ingroup_redirect = $aryA[38]; $no_agent_ingroup_id = $aryA[39]; $no_agent_ingroup_extension = $aryA[40]; $pre_filter_phone_group_id = $aryA[41]; $pre_filter_extension = $aryA[42]; $max_queue_ingroup_calls = $aryA[43]; $max_queue_ingroup_id = $aryA[44]; $max_queue_ingroup_extension = $aryA[45]; $DIDs_in_system++; } $sthA->finish(); if ($sthArows < 1) { ### Grab DID values from the database for a default DID pattern if there is one $stmtA = "SELECT did_id,did_pattern,did_description,did_active,did_route,extension,exten_context,voicemail_ext,phone,server_ip,user,user_unavailable_action,user_route_settings_ingroup,menu_id,record_call,filter_inbound_number,filter_phone_group_id,filter_url,filter_action,filter_extension,filter_exten_context,filter_voicemail_ext,filter_phone,filter_server_ip,filter_user,filter_user_unavailable_action,filter_user_route_settings_ingroup,filter_group_id,filter_call_handle_method,filter_agent_search_method,filter_list_id,filter_campaign_id,filter_phone_code,filter_menu_id,filter_clean_cid_number,group_id,filter_dnc_campaign,filter_url_did_redirect,no_agent_ingroup_redirect,no_agent_ingroup_id,no_agent_ingroup_extension,pre_filter_phone_group_id,pre_filter_extension,max_queue_ingroup_calls,max_queue_ingroup_id,max_queue_ingroup_extension FROM vicidial_inbound_dids where did_pattern = 'default' and did_active='Y';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $DIDs_in_system=$sthA->rows; if ($DIDs_in_system > 0) { @aryA = $sthA->fetchrow_array; $did_id = $aryA[0]; $did_pattern = $aryA[1]; $did_description = $aryA[2]; $did_active = $aryA[3]; $did_route = $aryA[4]; $did_extension = $aryA[5]; $exten_context = $aryA[6]; $voicemail_ext = $aryA[7]; $phone = $aryA[8]; $did_server_ip = $aryA[9]; $user = $aryA[10]; $user_unavailable_action = $aryA[11]; $user_route_settings_ingroup = $aryA[12]; $menu_id = $aryA[13]; $record_call = $aryA[14]; $filter_inbound_number = $aryA[15]; $filter_phone_group_id = $aryA[16]; $filter_url = $aryA[17]; $filter_action = $aryA[18]; $filter_extension = $aryA[19]; $filter_exten_context = $aryA[20]; $filter_voicemail_ext = $aryA[21]; $filter_phone = $aryA[22]; $filter_server_ip = $aryA[23]; $filter_user = $aryA[24]; $filter_user_unavailable_action = $aryA[25]; $filter_user_route_settings_ingroup = $aryA[26]; $filter_group_id = $aryA[27]; $filter_call_handle_method = $aryA[28]; $filter_agent_search_method = $aryA[29]; $filter_list_id = $aryA[30]; $filter_campaign_id = $aryA[31]; $filter_phone_code = $aryA[32]; $filter_menu_id = $aryA[33]; $filter_clean_cid_number = $aryA[34]; $group_id = $aryA[35]; $filter_dnc_campaign = $aryA[36]; $filter_url_did_redirect = $aryA[37]; $no_agent_ingroup_redirect = $aryA[38]; $no_agent_ingroup_id = $aryA[39]; $no_agent_ingroup_extension = $aryA[40]; $pre_filter_phone_group_id = $aryA[41]; $pre_filter_extension = $aryA[42]; $max_queue_ingroup_calls = $aryA[43]; $max_queue_ingroup_id = $aryA[44]; $max_queue_ingroup_extension = $aryA[45]; } $sthA->finish(); } ### Log the call to vicidial_did_log $stmtA = "INSERT INTO vicidial_did_log SET uniqueid='$uniqueid',channel='$channel',server_ip='$VARserver_ip',caller_id_number='$callerid',caller_id_name='$calleridname',extension='$extension',call_date='$SQLdate',did_id='$did_id',did_route='$did_route';"; if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;} $affected_rowsL = $dbhA->do($stmtA); if ($AGILOG) {$agi_string = "-- DID LOG : |$affected_rowsL|$stmtA|"; &agi_output;} ### Log the call to call_log $stmtA = "INSERT INTO call_log SET uniqueid='$unique_id', channel='$channel', channel_group='DID_INBOUND', server_ip='$VARserver_ip', type='$type', extension='$extension', number_dialed='$extension', caller_code='$callerid', start_time='$SQLdate', start_epoch='$now_date_epoch';"; $affected_rowsC = $dbhA->do($stmtA); if ($AGILOG) {$agi_string = "-- CALL LOG : |$affected_rowsC|$stmtA|"; &agi_output;} if ($AGILOG) {$did_string = "$SQLdate|$uniqueid|$channel|$extension|$callerid|$calleridname|$did_id|$did_route|"; &did_output;} if ($did_agent_log =~ /Y/) { if ($did_route !~ /IN_GROUP/) {$group_id='';} $stmtA = "INSERT INTO vicidial_did_agent_log SET uniqueid='$uniqueid',server_ip='$VARserver_ip',caller_id_number='$callerid',caller_id_name='$calleridname',extension='$extension',call_date='$SQLdate',did_id='$did_id',did_route='$did_route',user='VDCL',group_id='$group_id',did_description='$did_description';"; if ( ($tables_use_alt_log_db =~ /did_agent_log/i) && (length($alt_log_server_ip)>4) && (length($alt_log_dbname)>0) ) { $dbhD = DBI->connect("DBI:mysql:$alt_log_dbname:$alt_log_server_ip:3306", "$alt_log_login", "$alt_log_pass") or die "Couldn't connect to database: " . DBI->errstr; if ($AGILOG) {$agi_string = "CONNECTED TO ALT-LOG DATABASE: $alt_log_server_ip|$alt_log_dbname|$uniqueid"; &agi_output;} $affected_rowsAL = $dbhD->do($stmtA); $dbhD->disconnect(); } else { $affected_rowsAL = $dbhA->do($stmtA); } if ($AGILOG) {$agi_string = "-- DID AGENT LOG : |$affected_rowsAL|$stmtA|"; &agi_output;} } if ($DIDs_in_system < 1) { ### if nothing found, exit script if ($AGILOG) {$did_string = "NO default DID DEFINED! EXITING... $SQLdate|$uniqueid|$channel|$extension|$callerid|$calleridname|"; &did_output;} exit; } ### if set to record this call, start recording ### if ($record_call =~ /Y/) { $insert_recording_id=''; $filename = "$tsSQLdate$US$extension$US$callerid"; ### code to record call goes here ### %ast_ver_str = parse_asterisk_version($asterisk_version); if (( $ast_ver_str{major} = 1 ) && ($ast_ver_str{minor} < 6)) { $AGI->exec("Monitor wav|/var/spool/asterisk/monitor/MIX/$filename"); } else { $AGI->exec("Monitor","wav,/var/spool/asterisk/monitor/MIX/$filename"); } ### insert record into recording_log table ### $stmtA = "INSERT INTO recording_log (channel,server_ip,extension,start_time,start_epoch,length_in_sec,filename,lead_id,user,location,vicidial_id) values('$channel','$VARserver_ip','$callerid','$SQLdate','$now_date_epoch','0','$filename','0','$extension','$filename','$unique_id');"; $affected_rowsR = $dbhA->do($stmtA); if ($affected_rowsR > 0) { $stmtB = "select LAST_INSERT_ID() LIMIT 1;"; $sthA = $dbhA->prepare($stmtB) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $insert_recording_id = $aryA[0]; } $sthA->finish(); } if ($AGILOG) {$did_string = "-- RECORDING LOG : |$affected_rowsR|$insert_recording_id|$stmtA|"; &did_output;} } ### Grab Server values from the database $cbc=0; $stmtA = "SELECT voicemail_dump_exten,ext_context,answer_transfer_agent,local_gmt,asterisk_version,max_vicidial_trunks,voicemail_dump_exten_no_inst FROM servers where server_ip = '$VARserver_ip';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; while ($sthArows > $cbc) { @aryA = $sthA->fetchrow_array; $DBvoicemail_dump_exten = $aryA[0]; $DBext_context = $aryA[1]; $DBanswer_transfer_agent = $aryA[2]; $DBSERVER_GMT = $aryA[3]; $DBasterisk_version = $aryA[4]; $DBmax_vicidial_trunks = $aryA[5]; $voicemail_dump_exten_no_inst = $aryA[6]; if ($DBvoicemail_dump_exten) {$voicemail_dump_exten = $DBvoicemail_dump_exten;} if ($DBext_context) {$ext_context = $DBext_context;} if ($DBanswer_transfer_agent) {$answer_transfer_agent = $DBanswer_transfer_agent;} if ($DBSERVER_GMT) {$SERVER_GMT = $DBSERVER_GMT;} if ($DBasterisk_version) {$AST_ver = $DBasterisk_version;} if ($DBmax_vicidial_trunks) {$max_vicidial_trunks = $DBmax_vicidial_trunks;} $cbc++; } $sthA->finish(); ### BEGIN clean caller id number ### if (length($filter_clean_cid_number) > 1) { $original_callerid = $callerid; $filter_number_altered=0; if ($filter_clean_cid_number =~ /^R\d/) { @filter_rule = split(/R/,$filter_clean_cid_number); $filter_rule[1] =~ s/ .*//gi; while (length($callerid) > $filter_rule[1]) {$callerid =~ s/^.//gi;} if (length($callerid) != length($original_callerid)) {$filter_number_altered++;} } if ($filter_clean_cid_number =~ /^L\d/) { @filter_rule = split(/L/,$filter_clean_cid_number); $filter_rule[1] =~ s/ .*//gi; $filter_rule_reg = $filter_rule[1]; $callerid =~ s/^$filter_rule_reg//gi; if (length($callerid) != length($original_callerid)) {$filter_number_altered++;} } if ($filter_number_altered > 0) { $newcallerid = "\"$calleridname <$callerid>\""; $AGI->set_callerid($newcallerid); if ($AGILOG) {$agi_string = "filter clean callerid, setting new CID: |$callerid|$calleridname|$newcallerid|$filter_clean_cid_number| Old: |$original_callerid|"; &agi_output;} } } ### END clean caller id number ### ##### BEGIN pre-filtering process ##### $pre_filter_match_found=0; $filter_match_found=0; if ( (length($pre_filter_phone_group_id)>0) && (length($pre_filter_extension)>0) ) { if ($AGILOG) {$agi_string = "pre-filtering active: |$extension|$pre_filter_phone_group_id|$pre_filter_extension|$filter_clean_cid_number|$callerid"; &agi_output;} $temp_cid_test = $callerid; if (length($callerid)<1) {$temp_cid_test = 'BLANK';} $stmtA = "SELECT count(*) FROM vicidial_filter_phone_numbers where filter_phone_group_id='$pre_filter_phone_group_id' and phone_number='$temp_cid_test';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $pre_filter_match_found = $aryA[0]; } $sthA->finish(); if ($pre_filter_match_found > 0) { $did_route='DID'; $did_extension = $pre_filter_extension; $filter_match_found = $pre_filter_extension; $exten_context = 'trunkinbound'; $route_type = 'PREFILTER'; if ($AGILOG) {$agi_string = "PRE-Filter match found: |$pre_filter_match_found|$pre_filter_phone_group_id|$pre_filter_extension|$did_route|"; &agi_output;} ### Update the call in vicidial_did_log $stmtA = "UPDATE vicidial_did_log SET did_route='PF_$did_route' where uniqueid='$uniqueid' and channel='$channel' and server_ip='$VARserver_ip' and caller_id_number='$callerid' and call_date='$SQLdate';"; if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;} $affected_rowsL = $dbhA->do($stmtA); if ($AGILOG) {$agi_string = "-- DID UPDATE LOG : |$affected_rowsL|$stmtA|"; &agi_output;} } } ##### END pre-filtering process ##### ##### BEGIN filtering process ##### if ( ($filter_inbound_number =~ /GROUP|URL|DNC_INTERNAL|DNC_CAMPAIGN/) && ($pre_filter_match_found < 1) ) { if ($AGILOG) {$agi_string = "filtering active: |$extension|$filter_inbound_number|$filter_phone_group_id|$filter_url|$filter_action|$filter_clean_cid_number|"; &agi_output;} if ($filter_inbound_number =~ /GROUP/) { $temp_cid_test = $callerid; if (length($callerid)<1) {$temp_cid_test = 'BLANK';} $stmtA = "SELECT count(*) FROM vicidial_filter_phone_numbers where filter_phone_group_id='$filter_phone_group_id' and phone_number='$temp_cid_test';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $filter_match_found = $aryA[0]; } $sthA->finish(); if ( ($filter_match_found < 1) && ($filter_inbound_number =~ /AREACODE/) ) { $alt_areacode = substr($callerid, 0, 3); $alt_areacode .= "XXXXXXX"; $stmtB = "SELECT count(*) FROM vicidial_filter_phone_numbers where filter_phone_group_id='$filter_phone_group_id' and phone_number='$alt_areacode';"; $sthA = $dbhA->prepare($stmtB) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $filter_match_found = $aryA[0]; } $sthA->finish(); } if ($AGILOG) {$agi_string = "GROUP: |$filter_match_found|$stmtA|$stmtB|"; &agi_output;} } elsif ($filter_inbound_number =~ /DNC_INTERNAL/) { $alt_areacode = substr($callerid, 0, 3); $alt_areacode .= "XXXXXXX"; $stmtA = "SELECT count(*) FROM vicidial_dnc where phone_number IN('$callerid','$alt_areacode');"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $filter_match_found = $aryA[0]; } $sthA->finish(); if ($AGILOG) {$agi_string = "DNC_INTERNAL: |$filter_match_found|$stmtA|"; &agi_output;} } elsif ($filter_inbound_number =~ /DNC_CAMPAIGN/) { $alt_areacode = substr($callerid, 0, 3); $alt_areacode .= "XXXXXXX"; $stmtA = "SELECT count(*) FROM vicidial_campaign_dnc where campaign_id='$filter_dnc_campaign' and phone_number IN('$callerid','$alt_areacode');"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $filter_match_found = $aryA[0]; } $sthA->finish(); if ($AGILOG) {$agi_string = "DNC_CAMPAIGN: |$filter_match_found|$stmtA|"; &agi_output;} } else { ### first, find curl binary $curlbin = ''; if ( -e ('/bin/curl')) {$curlbin = '/bin/curl';} else { if ( -e ('/usr/bin/curl')) {$curlbin = '/usr/bin/curl';} else { if ( -e ('/usr/local/bin/curl')) {$curlbin = '/usr/local/bin/curl';} else { if ($AGILOG) {$agi_string = "ERROR: cannot filter by URL, curl binary not found"; &agi_output;} } } } if ( (length($curlbin) > 4) && ($filter_url =~ /http/i) && (length($filter_url) > 8) ) { $filter_url =~ s/^VAR|^ //gi; $filter_url =~ s/--A--phone_number--B--/$callerid/gi; $filter_url =~ s/--A--did_pattern--B--/$did_pattern/gi; $filter_url =~ s/--A--uniqueid--B--/$uniqueid/gi; $filter_url =~ s/--A--channel--B--/$channel/gi; $filter_url =~ s/--A--server_ip--B--/$VARserver_ip/gi; $filter_url =~ s/&/\\&/gi; $filter_url =~ s/ /+/gi; ### insert a new url log entry $SQL_log = "$filter_url"; $SQL_log =~ s/;|\||\\//gi; $stmtA = "INSERT INTO vicidial_url_log SET uniqueid='$uniqueid',url_date=NOW(),url_type='DID_FILTER',url='$SQL_log',url_response='';"; $affected_rows = $dbhA->do($stmtA); $stmtB = "SELECT LAST_INSERT_ID() LIMIT 1;"; $sthA = $dbhA->prepare($stmtB) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $url_id = $aryA[0]; } $sthA->finish(); my $secW = time(); @curl_output = `$curlbin $filter_url`; my $secY = time(); my $response_sec = ($secY - $secW); $k=0; $full_output=''; foreach (@curl_output) { $full_output_raw .= $curl_output[$k]; $k++; } $full_output = $full_output_raw; $full_output =~ s/\D//gi; if ($full_output > 0) { $filter_match_found = $full_output; if ($filter_url_did_redirect =~ /Y/) { $did_route='DID'; if ($AGILOG) {$agi_string = "Filter URL DID Redirect found: |$filter_match_found|$filter_url_did_redirect|$did_route|"; &agi_output;} } } ### update url log entry $full_output_raw =~ s/;|\||\\//gi; $stmtA = "UPDATE vicidial_url_log SET url_response='$full_output_raw|$full_output',response_sec='$response_sec' where url_log_id='$url_id';"; $affected_rows = $dbhA->do($stmtA); if ($AGILOG) {$agi_string = "URL filter search response: |$filter_match_found|$full_output|$filter_url|$affected_rows|"; &agi_output;} } } if ($filter_match_found > 0) { if ($did_route !~ /DID/) {$did_route = $filter_action;} $did_extension = $filter_extension; $exten_context = $filter_exten_context; $voicemail_ext = $filter_voicemail_ext; $phone = $filter_phone; $did_server_ip = $filter_server_ip; $user = $filter_user; $user_unavailable_action = $filter_user_unavailable_action; $user_route_settings_ingroup = $filter_user_route_settings_ingroup; $menu_id = $filter_menu_id; $route_type = 'FILTER'; if ($AGILOG) {$agi_string = "Filter match found: |$filter_match_found|$filter_inbound_number|$filter_action|$did_route|"; &agi_output;} ### Update the call in vicidial_did_log $stmtA = "UPDATE vicidial_did_log SET did_route='F_$did_route' where uniqueid='$uniqueid' and channel='$channel' and server_ip='$VARserver_ip' and caller_id_number='$callerid' and call_date='$SQLdate';"; if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;} $affected_rowsL = $dbhA->do($stmtA); if ($AGILOG) {$agi_string = "-- DID UPDATE LOG : |$affected_rowsL|$stmtA|"; &agi_output;} } } ##### END filtering process ##### ##### BEGIN no-agent redirect process ##### $no_agent_redirect_bypass=1; if ( ($no_agent_ingroup_redirect =~ /Y|NO_PAUSED|READY_ONLY/) && ($pre_filter_match_found < 1) && ($filter_match_found < 1) ) { if ($AGILOG) {$agi_string = "no-agent active: |$extension|$no_agent_ingroup_redirect|$no_agent_ingroup_id|$no_agent_ingroup_extension|$filter_clean_cid_number|"; &agi_output;} $queue_date_epoch = time(); $BDtarget = ($queue_date_epoch - 5); ($Bsec,$Bmin,$Bhour,$Bmday,$Bmon,$Byear,$Bwday,$Byday,$Bisdst) = localtime($BDtarget); $Byear = ($Byear + 1900); $Bmon++; if ($Bmon < 10) {$Bmon = "0$Bmon";} if ($Bmday < 10) {$Bmday = "0$Bmday";} if ($Bhour < 10) {$Bhour = "0$Bhour";} if ($Bmin < 10) {$Bmin = "0$Bmin";} if ($Bsec < 10) {$Bsec = "0$Bsec";} $BDtsSQLdate = "$Byear$Bmon$Bmday$Bhour$Bmin$Bsec"; $NPsql=''; if ($no_agent_ingroup_redirect =~ /NO_PAUSED/) {$NPsql = "and status NOT IN('PAUSED')";} if ($no_agent_ingroup_redirect =~ /READY_ONLY/) {$NPsql = "and status IN('READY','CLOSER')";} $stmtA = "SELECT count(*) FROM vicidial_live_agents where closer_campaigns LIKE \"% $no_agent_ingroup_id %\" and last_update_time > '$BDtsSQLdate' $NPsql;"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $no_agent_redirect_bypass = $aryA[0]; } $sthA->finish(); if ($no_agent_redirect_bypass < 1) { $did_route = 'EXTEN'; $did_extension = $no_agent_ingroup_extension; $exten_context = 'default'; $route_type = 'NOAGENT'; if ($AGILOG) {$agi_string = "No-Agent Redirect: |$no_agent_redirect_bypass|$no_agent_ingroup_redirect|$did_extension|$no_agent_ingroup_id|$stmtA|"; &agi_output;} ### Update the call in vicidial_did_log $stmtA = "UPDATE vicidial_did_log SET did_route='NA_$did_route' where uniqueid='$uniqueid' and channel='$channel' and server_ip='$VARserver_ip' and caller_id_number='$callerid' and call_date='$SQLdate';"; if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;} $affected_rowsL = $dbhA->do($stmtA); if ($AGILOG) {$agi_string = "-- DID UPDATE LOG : |$affected_rowsL|$stmtA|"; &agi_output;} } else { if ($AGILOG) {$agi_string = "No-Agent Debug: |$no_agent_redirect_bypass|$no_agent_ingroup_redirect|$did_extension|$no_agent_ingroup_id|$stmtA|"; &agi_output;} } } ##### END no-agent redirect process ##### ##### BEGIN max queue ingroup calls redirect process ##### $max_queue_redirect_bypass=1; if ( ( ($max_queue_ingroup_calls > 0) || ($max_queue_ingroup_calls < 0) ) && ($no_agent_redirect_bypass > 0) && ($pre_filter_match_found < 1) && ($filter_match_found < 1) ) { if ($AGILOG) {$agi_string = "max queue active: |$extension|$max_queue_ingroup_calls|$max_queue_ingroup_id|$max_queue_ingroup_extension|"; &agi_output;} $queue_date_epoch = time(); $BDtarget = ($queue_date_epoch - 60); ($Bsec,$Bmin,$Bhour,$Bmday,$Bmon,$Byear,$Bwday,$Byday,$Bisdst) = localtime($BDtarget); $Byear = ($Byear + 1900); $Bmon++; if ($Bmon < 10) {$Bmon = "0$Bmon";} if ($Bmday < 10) {$Bmday = "0$Bmday";} if ($Bhour < 10) {$Bhour = "0$Bhour";} if ($Bmin < 10) {$Bmin = "0$Bmin";} if ($Bsec < 10) {$Bsec = "0$Bsec";} $BDtsSQLdate = "$Byear$Bmon$Bmday$Bhour$Bmin$Bsec"; $stmtA = "SELECT count(*) FROM vicidial_auto_calls where campaign_id='$max_queue_ingroup_id' and status IN('LIVE','IVR') and last_update_time > '$BDtsSQLdate';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $max_queue_redirect_bypass = $aryA[0]; } $sthA->finish(); if ($max_queue_redirect_bypass >= $max_queue_ingroup_calls) { $did_route = 'EXTEN'; $did_extension = $max_queue_ingroup_extension; $exten_context = 'default'; $route_type = 'MAXQUE'; if ($AGILOG) {$agi_string = "Max Queue Redirect: |$max_queue_redirect_bypass|$max_queue_ingroup_calls|$did_extension|$max_queue_ingroup_id|$stmtA|"; &agi_output;} ### Update the call in vicidial_did_log $stmtA = "UPDATE vicidial_did_log SET did_route='MQ_$did_route' where uniqueid='$uniqueid' and channel='$channel' and server_ip='$VARserver_ip' and caller_id_number='$callerid' and call_date='$SQLdate';"; if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;} $affected_rowsL = $dbhA->do($stmtA); if ($AGILOG) {$agi_string = "-- DID UPDATE LOG : |$affected_rowsL|$stmtA|"; &agi_output;} } else { if ($AGILOG) {$agi_string = "Max Queue Debug: |$max_queue_redirect_bypass|$max_queue_ingroup_calls|$did_extension|$max_queue_ingroup_id|$stmtA|"; &agi_output;} } } ##### END max queue ingroup calls redirect process ##### ### Route call to a VICIDIAL-defined phone if ($did_route =~ /PHONE/) { $stmtA = "SELECT dialplan_number,voicemail_id,protocol,ext_context FROM phones where server_ip='$did_server_ip' and extension='$phone';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $dialplan_number = $aryA[0]; $voicemail_id = $aryA[1]; $protocol = $aryA[2]; $ext_context = $aryA[3]; } $sthA->finish(); ### format the remote server dialstring to get the call to the overflow agent meetme room if( $did_server_ip =~ m/(\S+)\.(\S+)\.(\S+)\.(\S+)/ ) { $a = leading_zero($1); $b = leading_zero($2); $c = leading_zero($3); $d = leading_zero($4); $ServerString = "$a$S$b$S$c$S$d$S"; } $did_extension = "$ServerString$dialplan_number"; $did_route = 'EXTEN'; } ### Route call to a voicemail box on the system if ($did_route =~ /VOICEMAIL|VMAIL_NO_INST/) { ### format the remote server dialstring to get the call to the overflow agent meetme room if( $did_server_ip =~ m/(\S+)\.(\S+)\.(\S+)\.(\S+)/ ) { $a = leading_zero($1); $b = leading_zero($2); $c = leading_zero($3); $d = leading_zero($4); $ServerString = "$a$S$b$S$c$S$d$S"; } if ($did_route =~ /VMAIL_NO_INST/) {$voicemail_dump_exten = $voicemail_dump_exten_no_inst;} $did_extension = "$ServerString$voicemail_dump_exten$voicemail_ext"; $did_route = 'EXTEN'; } ### Route call to a VICIDIAL Inbound Group if ($did_route =~ /IN_GROUP/) { $did_extension = "99909$S$did_id$S$S$S$route_type"; $exten_context = $ext_context; $did_route = 'EXTEN'; } ### Route call to a logged-in VICIDIAL agent if ($did_route =~ /AGENT/) { $did_extension = "99909$S$did_id$S$S$S$route_type"; $exten_context = $ext_context; $did_route = 'EXTEN'; } ### QueueMetrics logging if enabled if ( ($did_route =~ /EXTEN|CALLMENU/) && ($enable_queuemetrics_logging > 0) ) { $dbhB = DBI->connect("DBI:mysql:$queuemetrics_dbname:$queuemetrics_server_ip:3306", "$queuemetrics_login", "$queuemetrics_pass") or die "Couldn't connect to database: " . DBI->errstr; if ($DBX) {print "CONNECTED TO QueueMetrics DATABASE: $queuemetrics_server_ip|$queuemetrics_dbname\n";} $stmtB = "INSERT INTO queue_log SET `partition`='P01',time_id='$now_date_epoch',call_id='$uniqueid',queue='NONE',agent='NONE',verb='INFO',data1='DID',data2='$extension',serverid='$queuemetrics_log_id';"; $Baffected_rows = $dbhB->do($stmtB); $dbhB->disconnect(); } ### Route call to an extension on the system if ($did_route =~ /EXTEN/) { $XFERexten = "$did_extension"; if ($AGILOG) {$agi_string = "exiting the DID app, transferring call to $XFERexten @ $exten_context"; &agi_output;} print "SET CONTEXT $exten_context\n"; $result = ; checkresult($result); print "SET EXTENSION $XFERexten\n"; $result = ; checkresult($result); print "SET PRIORITY 1\n"; $result = ; checkresult($result); exit; } ### Route call to a DID in the trunkinbound context on the system if ($did_route =~ /DID/) { if ($AGILOG) {$agi_string = "exiting the DID app, transferring call to $filter_match_found @ trunkinbound"; &agi_output;} print "SET CONTEXT trunkinbound\n"; $result = ; checkresult($result); print "SET EXTENSION $filter_match_found\n"; $result = ; checkresult($result); print "SET PRIORITY 1\n"; $result = ; checkresult($result); exit; } ### Route call to a call menu on the system if ($did_route =~ /CALLMENU/) { if ($enable_queuemetrics_logging > 0) { $dbhB = DBI->connect("DBI:mysql:$queuemetrics_dbname:$queuemetrics_server_ip:3306", "$queuemetrics_login", "$queuemetrics_pass") or die "Couldn't connect to database: " . DBI->errstr; if ($DBX) {print "CONNECTED TO QM DATABASE: $queuemetrics_server_ip|$queuemetrics_dbname\n";} $stmtB = "INSERT INTO queue_log SET `partition`='P01',time_id='$now_date_epoch',call_id='$uniqueid',queue='NONE',agent='NONE',verb='INFO',data1='IVRSTART',data2='$callerid',data3='$extension',serverid='$queuemetrics_log_id';"; $Baffected_rows = $dbhB->do($stmtB); $dbhB->disconnect(); } $XFERcontext = "$menu_id"; if ($AGILOG) {$agi_string = "exiting the DID app, transferring call to CALLMENU $XFERcontext"; &agi_output;} print "SET CONTEXT $XFERcontext\n"; $result = ; checkresult($result); print "SET EXTENSION s\n"; $result = ; checkresult($result); print "SET PRIORITY 1\n"; $result = ; checkresult($result); exit; } ######### SUBROUTINES ################# sub checkresult { $pass=0; $fail=0; my ($res) = @_; my $retval; $tests++; chomp $res; if ($res =~ /^200/) { $res =~ /result=(-?\d+)/; if (!length($1)) { # print STDERR "FAIL ($res)\n"; $fail++; } else { # print STDERR "PASS ($1)\n"; $pass++; } } else { # print STDERR "FAIL (unexpected result '$res')\n"; $fail++; } } sub leading_zero($) { $_ = $_[0]; s/^(\d)$/0$1/; s/^(\d\d)$/0$1/; return $_; } # End of the leading_zero() routine. sub agi_output { if ($AGILOG >=2) { ### open the log file for writing ### open(Lout, ">>$AGILOGfile") || die "Can't open $AGILOGfile: $!\n"; print Lout "$now_date|$script|$agi_string\n"; close(Lout); } ### send to STDERR writing ### if ( ($AGILOG == '1') || ($AGILOG == '3') ) {print STDERR "$now_date|$script|$agi_string\n";} $agi_string=''; } sub did_output { if ($AGILOG >=2) { ### open the log file for writing ### open(Dout, ">>$DIDLOGfile") || die "Can't open $DIDLOGfile: $!\n"; print Dout "$did_string\n"; close(Dout); } $did_string=''; } # subroutine to parse the asterisk version # and return a hash with the various part sub parse_asterisk_version { # grab the arguments my $ast_ver_str = $_[0]; # get everything after the - and put it in $ast_ver_postfix my @hyphen_parts = split( /-/ , $ast_ver_str ); my $ast_ver_postfix = $hyphen_parts[1]; # now split everything before the - up by the . my @dot_parts = split( /\./ , $hyphen_parts[0] ); my %ast_ver_hash; if ( $dot_parts[0] <= 1 ) { %ast_ver_hash = ( "major" => $dot_parts[0], "minor" => $dot_parts[1], "build" => $dot_parts[2], "revision" => $dot_parts[3], "postfix" => $ast_ver_postfix ); } # digium dropped the 1 from asterisk 10 but we still need it if ( $dot_parts[0] > 1 ) { %ast_ver_hash = ( "major" => 1, "minor" => $dot_parts[0], "build" => $dot_parts[1], "revision" => $dot_parts[2], "postfix" => $ast_ver_postfix ); } return ( %ast_ver_hash ); }