LICENSE: AGPLv2 # # this is the remote agent disposition screen for calls sent to remote agents. # This allows the remote agent to modify customer information and disposition # the call # # CHANGES # # 60619-1626 - Added variable filtering to eliminate SQL injection attack threat # 90508-0644 - Changed to PHP long tags # 120223-2135 - Removed logging of good login passwords if webroot writable is enabled # 130610-1108 - Finalized changing of all ereg instances to preg # 130616-2149 - Added filtering of input to prevent SQL injection attacks and new user auth # 130901-0854 - Changed to mysqli PHP functions # 141007-2137 - Finalized adding QXZ translation to all admin files # 141229-2012 - Added code for on-the-fly language translations display # 220223-0832 - Added allow_web_debug system setting # require("dbconnect_mysqli.php"); require("functions.php"); $PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER']; $PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW']; $PHP_SELF=$_SERVER['PHP_SELF']; $PHP_SELF = preg_replace('/\.php.*/i','.php',$PHP_SELF); if (isset($_GET["address1"])) {$address1=$_GET["address1"];} elseif (isset($_POST["address1"])) {$address1=$_POST["address1"];} if (isset($_GET["address2"])) {$address2=$_GET["address2"];} elseif (isset($_POST["address2"])) {$address2=$_POST["address2"];} if (isset($_GET["address3"])) {$address3=$_GET["address3"];} elseif (isset($_POST["address3"])) {$address3=$_POST["address3"];} if (isset($_GET["alt_phone"])) {$alt_phone=$_GET["alt_phone"];} elseif (isset($_POST["alt_phone"])) {$alt_phone=$_POST["alt_phone"];} if (isset($_GET["call_began"])) {$call_began=$_GET["call_began"];} elseif (isset($_POST["call_began"])) {$call_began=$_POST["call_began"];} if (isset($_GET["campaign_id"])) {$campaign_id=$_GET["campaign_id"];} elseif (isset($_POST["campaign_id"])) {$campaign_id=$_POST["campaign_id"];} if (isset($_GET["channel"])) {$channel=$_GET["channel"];} elseif (isset($_POST["channel"])) {$channel=$_POST["channel"];} if (isset($_GET["channel_group"])) {$channel_group=$_GET["channel_group"];} elseif (isset($_POST["channel_group"])) {$channel_group=$_POST["channel_group"];} if (isset($_GET["city"])) {$city=$_GET["city"];} elseif (isset($_POST["city"])) {$city=$_POST["city"];} if (isset($_GET["comments"])) {$comments=$_GET["comments"];} elseif (isset($_POST["comments"])) {$comments=$_POST["comments"];} if (isset($_GET["country_code"])) {$country_code=$_GET["country_code"];} elseif (isset($_POST["country_code"])) {$country_code=$_POST["country_code"];} if (isset($_GET["DB"])) {$DB=$_GET["DB"];} elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];} if (isset($_GET["email"])) {$email=$_GET["email"];} elseif (isset($_POST["email"])) {$email=$_POST["email"];} if (isset($_GET["end_call"])) {$end_call=$_GET["end_call"];} elseif (isset($_POST["end_call"])) {$end_call=$_POST["end_call"];} if (isset($_GET["extension"])) {$extension=$_GET["extension"];} elseif (isset($_POST["extension"])) {$extension=$_POST["extension"];} if (isset($_GET["first_name"])) {$first_name=$_GET["first_name"];} elseif (isset($_POST["first_name"])) {$first_name=$_POST["first_name"];} if (isset($_GET["group"])) {$group=$_GET["group"];} elseif (isset($_POST["group"])) {$group=$_POST["group"];} if (isset($_GET["last_name"])) {$last_name=$_GET["last_name"];} elseif (isset($_POST["last_name"])) {$last_name=$_POST["last_name"];} if (isset($_GET["lead_id"])) {$lead_id=$_GET["lead_id"];} elseif (isset($_POST["lead_id"])) {$lead_id=$_POST["lead_id"];} if (isset($_GET["list_id"])) {$list_id=$_GET["list_id"];} elseif (isset($_POST["list_id"])) {$list_id=$_POST["list_id"];} if (isset($_GET["parked_time"])) {$parked_time=$_GET["parked_time"];} elseif (isset($_POST["parked_time"])) {$parked_time=$_POST["parked_time"];} if (isset($_GET["pass"])) {$pass=$_GET["pass"];} elseif (isset($_POST["pass"])) {$pass=$_POST["pass"];} if (isset($_GET["phone_code"])) {$phone_code=$_GET["phone_code"];} elseif (isset($_POST["phone_code"])) {$phone_code=$_POST["phone_code"];} if (isset($_GET["phone_number"])) {$phone_number=$_GET["phone_number"];} elseif (isset($_POST["phone_number"])) {$phone_number=$_POST["phone_number"];} if (isset($_GET["phone"])) {$phone=$_GET["phone"];} elseif (isset($_POST["phone"])) {$phone=$_POST["phone"];} if (isset($_GET["postal_code"])) {$postal_code=$_GET["postal_code"];} elseif (isset($_POST["postal_code"])) {$postal_code=$_POST["postal_code"];} if (isset($_GET["province"])) {$province=$_GET["province"];} elseif (isset($_POST["province"])) {$province=$_POST["province"];} if (isset($_GET["security"])) {$security=$_GET["security"];} elseif (isset($_POST["security"])) {$security=$_POST["security"];} if (isset($_GET["server_ip"])) {$server_ip=$_GET["server_ip"];} elseif (isset($_POST["server_ip"])) {$server_ip=$_POST["server_ip"];} if (isset($_GET["state"])) {$state=$_GET["state"];} elseif (isset($_POST["state"])) {$state=$_POST["state"];} if (isset($_GET["status"])) {$status=$_GET["status"];} elseif (isset($_POST["status"])) {$status=$_POST["status"];} if (isset($_GET["vendor_id"])) {$vendor_id=$_GET["vendor_id"];} elseif (isset($_POST["vendor_id"])) {$vendor_id=$_POST["vendor_id"];} if (isset($_GET["submit"])) {$submit=$_GET["submit"];} elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];} if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];} elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];} $DB=preg_replace("/[^0-9a-zA-Z]/","",$DB); ############################################# ##### START SYSTEM_SETTINGS LOOKUP ##### $stmt = "SELECT use_non_latin,webroot_writable,outbound_autodial_active,user_territories_active,enable_languages,language_method,allow_web_debug FROM system_settings;"; $rslt=mysql_to_mysqli($stmt, $link); #if ($DB) {echo "$stmt\n";} $qm_conf_ct = mysqli_num_rows($rslt); if ($qm_conf_ct > 0) { $row=mysqli_fetch_row($rslt); $non_latin = $row[0]; $webroot_writable = $row[1]; $SSoutbound_autodial_active = $row[2]; $user_territories_active = $row[3]; $SSenable_languages = $row[4]; $SSlanguage_method = $row[5]; $SSallow_web_debug = $row[6]; } if ($SSallow_web_debug < 1) {$DB=0;} ##### END SETTINGS LOOKUP ##### ########################################### $submit = preg_replace('/[^-_0-9a-zA-Z]/', '', $submit); $SUBMIT = preg_replace('/[^-_0-9a-zA-Z]/', '', $SUBMIT); if ($non_latin < 1) { $PHP_AUTH_USER = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_USER); $PHP_AUTH_PW = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_PW); } else { $PHP_AUTH_USER = preg_replace('/[^-_0-9\p{L}]/u', '', $PHP_AUTH_USER); $PHP_AUTH_PW = preg_replace('/[^-_0-9\p{L}]/u', '', $PHP_AUTH_PW); } $STARTtime = date("U"); $TODAY = date("Y-m-d"); $NOW_TIME = date("Y-m-d H:i:s"); $FILE_datetime = $STARTtime; $date = date("r"); $ip = getenv("REMOTE_ADDR"); $browser = getenv("HTTP_USER_AGENT"); $ext_context = 'demo'; $stmt="SELECT selected_language from vicidial_users where user='$PHP_AUTH_USER';"; if ($DB) {echo "|$stmt|\n";} $rslt=mysql_to_mysqli($stmt, $link); $sl_ct = mysqli_num_rows($rslt); if ($sl_ct > 0) { $row=mysqli_fetch_row($rslt); $VUselected_language = $row[0]; } $auth=0; $auth_message = user_authorization($PHP_AUTH_USER,$PHP_AUTH_PW,'REMOTE',1,0); if ($auth_message == 'GOOD') {$auth=1;} if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth)) { Header("WWW-Authenticate: Basic realm=\"CONTACT-CENTER-ADMIN\""); Header("HTTP/1.0 401 Unauthorized"); echo _QXZ("Invalid Username/Password").": |$PHP_AUTH_USER|$PHP_AUTH_PW|$auth_message|\n"; exit; } else { header ("Content-type: text/html; charset=utf-8"); $stmt="SELECT full_name from vicidial_users where user='$PHP_AUTH_USER';"; $rslt=mysql_to_mysqli($stmt, $link); $row=mysqli_fetch_row($rslt); $LOGfullname=$row[0]; $fullname = $row[0]; } require("screen_colors.php"); ?> <?php echo _QXZ("REMOTE: Call Disposition"); ?> \n"; ?>
";} if ($end_call > 0) { $call_length = ($STARTtime - $call_began); ### insert a NEW record to the vicidial_closer_log table $stmt="UPDATE vicidial_closer_log set end_epoch='$STARTtime', length_in_sec='" . mysqli_real_escape_string($link, $call_length) . "', status='" . mysqli_real_escape_string($link, $status) . "', user='$PHP_AUTH_USER' where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "' order by start_epoch desc limit 1;"; if ($DB) {echo "|$stmt|\n";} $rslt=mysql_to_mysqli($stmt, $link); ### update the lead record in the vicidial_list table $stmt="UPDATE vicidial_list set status='" . mysqli_real_escape_string($link, $status) . "',first_name='" . mysqli_real_escape_string($link, $first_name) . "',last_name='" . mysqli_real_escape_string($link, $last_name) . "',address1='" . mysqli_real_escape_string($link, $address1) . "',address2='" . mysqli_real_escape_string($link, $address2) . "',address3='" . mysqli_real_escape_string($link, $address3) . "',city='" . mysqli_real_escape_string($link, $city) . "',state='" . mysqli_real_escape_string($link, $state) . "',province='" . mysqli_real_escape_string($link, $province) . "',postal_code='" . mysqli_real_escape_string($link, $postal_code) . "',country_code='" . mysqli_real_escape_string($link, $country_code) . "',alt_phone='" . mysqli_real_escape_string($link, $alt_phone) . "',email='" . mysqli_real_escape_string($link, $email) . "',security_phrase='" . mysqli_real_escape_string($link, $security) . "',comments='" . mysqli_real_escape_string($link, $comments) . "',user='$PHP_AUTH_USER' where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "'"; if ($DB) {echo "|$stmt|\n";} $rslt=mysql_to_mysqli($stmt, $link); echo _QXZ("Call has been dispositioned")."       $NOW_TIME\n

\n"; echo "
\n"; } else { $stmt="SELECT count(*) from vicidial_list where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "'"; $rslt=mysql_to_mysqli($stmt, $link); if ($DB) {echo "$stmt\n";} $row=mysqli_fetch_row($rslt); $lead_count = $row[0]; if ($lead_count > 0) { $stmt="SELECT lead_id,entry_date,modify_date,status,user,vendor_lead_code,source_id,list_id,gmt_offset_now,called_since_last_reset,phone_code,phone_number,title,first_name,middle_initial,last_name,address1,address2,address3,city,state,province,postal_code,country_code,gender,date_of_birth,alt_phone,email,security_phrase,comments,called_count,last_local_call_time,rank,owner from vicidial_list where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "'"; $rslt=mysql_to_mysqli($stmt, $link); if ($DB) {echo "$stmt\n";} $row=mysqli_fetch_row($rslt); $lead_id = $row[0]; $tsr = $row[4]; $vendor_id = $row[5]; $list_id = $row[7]; $campaign_id = $row[8]; $phone_code = $row[10]; $phone_number = $row[11]; $title = $row[12]; $first_name = $row[13]; # $middle_initial = $row[14]; $last_name = $row[15]; # $address1 = $row[16]; # $address2 = $row[17]; # $address3 = $row[18]; # $city = $row[19]; # $state = $row[20]; # $province = $row[21]; # $postal_code = $row[22]; # $country_code = $row[23]; # $gender = $row[24]; $date_of_birth = $row[25]; $alt_phone = $row[26]; # $email = $row[27]; # $security = $row[28]; # $comments = $row[29]; # echo "
"._QXZ("Call information").": $first_name $last_name - $phone_number

\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "
"._QXZ("Vendor ID").": $vendor_id     "._QXZ("Campaign ID").": $campaign_id
"._QXZ("Fronter").": $tsr     List ID: $list_id
"._QXZ("First Name").":   \n"; echo " "._QXZ("Last Name").":
"._QXZ("Address 1")." :
"._QXZ("Address 2")." :
"._QXZ("Address 3")." :
"._QXZ("City")." :
"._QXZ("State").":   \n"; echo " "._QXZ("Postal Code").":
"._QXZ("Province")." :
"._QXZ("Country")." :
"._QXZ("Alt Phone")." :
"._QXZ("Email")." :
"._QXZ("Security")." :
"._QXZ("Comments")." :
"._QXZ("Disposition").":
\n"; echo "


\n"; } else { echo _QXZ("lead lookup FAILED for lead_id")." $lead_id       $NOW_TIME\n

\n"; # echo "Close this window\n

\n"; } } $ENDtime = date("U"); $RUNtime = ($ENDtime - $STARTtime); echo "\n\n\n


\n\n"; echo "\n\n\n


\n"._QXZ("script runtime").": $RUNtime "._QXZ("seconds")."
"; ?>