, Joe Johnson LICENSE: AGPLv2 # # CHANGELOG: # 220825-1630 - First build # 230106-1307 - Auto download for large data output # 241003-1236 - Added recording link # if (isset($_GET["page_no"])) {$page_no=$_GET["page_no"];} elseif (isset($_POST["page_no"])) {$page_no=$_POST["page_no"];} if (isset($_GET["sort_answered_details"])) {$sort_answered_details=$_GET["sort_answered_details"];} elseif (isset($_POST["sort_answered_details"])) {$sort_answered_details=$_POST["sort_answered_details"];} if ($non_latin < 1) { $sort_answered_details = preg_replace('/[^\s\-_0-9a-zA-Z]/','',$sort_answered_details); } else { $sort_answered_details = preg_replace('/[^\s\-_0-9\p{L}]/u','',$sort_answered_details); } $page_no=preg_replace('/[^0-9]/', '', $page_no); if (!$page_no || $page_no<1) {$page_no=1;} $ll=($page_no-1)*20; $ul=($page_no*20); $available_columns=array( "Date" => "call_date", "Caller" => "phone_number", "Campaign/ingroup" => "campaign_id", "IVR" => "ivr", "Wait" => "wait", "Duration" => "length_in_sec", "Pos." => "queue_position", "Disconnection" => "term_reason", "Transferred to" => "transferred_to", "Handled by" => "user", "Attempts" => "attempts", "Code" => "status", "Stints" => "stints", "Srv" => "srv", "Asterisk UID" => "caller_code", "MOH events" => "moh_events", "MOH duration" => "moh_duration", "IVR duration" => "ivr_duration", "IVR path" => "ivr_path", "DID" => "did", "CRM" => "", "Tag" => "tag", "Feat" => "feat", "Vars" => "vars", "Feature Codes" => "feature_codes", "Variables" => "variables" ); $selected_columns=array( _QXZ("Date") => "call_date", _QXZ("Caller") => "phone_number", _QXZ("Campaign/ingroup") => "campaign_id", _QXZ("IVR") => "ivr_duration", _QXZ("Wait") => "wait", _QXZ("Duration") => "duration", _QXZ("Pos.") => "queue_position", _QXZ("Disconnection") => "term_reason", _QXZ("Handled by") => "user", _QXZ("Attempts") => "attempts", _QXZ("Code") => "status", "uniqueid" => "detail_id" ); # "Transferred to" => "transferred_to", $sort_char=""; $sort_index=""; $sort_clause=" order by call_date"; $sort_index=preg_replace('/ desc/', '', $sort_answered_details); if (preg_match('/ desc$/', $sort_answered_details)) { $sort_char="↓"; $reverse_link=preg_replace('/ desc$/', '', $sort_answered_details); } else { $sort_char="↑"; $reverse_link=$sort_answered_details." desc"; } $sort_answered_details_preg=preg_replace('/ desc$/', '', $sort_answered_details); $stmt="select call_date, phone_number, campaign_id, 0 as ivr, '0:00' as wait, sec_to_time(round(length_in_sec)) as duration, '1' as queue_position, CAST(term_reason AS CHAR) as term_reason, user, '1' as attempts, status, uniqueid, 0 as moh_events, '00:00:00' as moh_duration, '' as ivr_duration, '' as ivr_path, '' as did, '' as url, '' as tag, '0' as feat, '0' as vars, '' as feature_codes, '' as variables, uniqueid as detail_id, 'O' as direction from vicidial_log $vicidial_log_SQL and user not in ('VDAD') UNION select call_date, phone_number, campaign_id, 0 as ivr, sec_to_time(round(queue_seconds)) as wait, sec_to_time(round(if(comments='EMAIL', length_in_sec, length_in_sec-queue_seconds))) as duration, queue_position, CAST(term_reason AS CHAR) as term_reason, user, '1' as attempts, status, uniqueid, 0 as moh_events, '00:00:00' as moh_duration, '' as ivr_duration, '' as ivr_path, '' as did, '' as url, '' as tag, '0' as feat, '0' as vars, '' as feature_codes, '' as variables, CONCAT(uniqueid, '|', closecallid) as detail_id, 'I' as direction from vicidial_closer_log $vicidial_closer_log_SQL and (user!='VDCL') $sort_clause"; if ($DB) {$HTML_output.="$stmt";} $rslt=mysql_to_mysqli($stmt, $link); $total_pages=ceil(mysqli_num_rows($rslt)/20); # Reduce memory usage if ($download_rpt) { $CSV_output=""; } else { $HTML_output.="

"._QXZ("Answered Call Details").": $NWB#VERM_ANSWERED_DT-details$NWE

"; $HTML_output.="

"; $HTML_output.=""; $HTML_output.=""; # $HTML_output.=""; $HTML_output.=""; $HTML_output.=""; # $HTML_output.=""; $HTML_output.=""; $HTML_output.=""; $HTML_output.=""; } if ($total_calls>$auto_download_limit) { $CSV_output.="\""._QXZ("WARNING").":\",\""._QXZ("OVER")." $auto_download_limit "._QXZ("RECORDS")."\",\""._QXZ("AUTOMATIC DOWNLOAD")."\"\n\n\n"; } foreach ($selected_columns as $display_name => $column_name) { if ($display_name!="uniqueid") { if ($download_rpt) { $CSV_output.="\"$display_name\","; } else { # $HTML_output.=""; $HTML_output.="\n"; } } } if ($download_rpt) { $CSV_output.="\"Link to recording\""; $CSV_output.="\n"; } else { $HTML_output.=""; $HTML_output.=""; } $output_array=array(); $i=0; while ($row=mysqli_fetch_array($rslt)) { $row["caller_code"]=""; $row["ivr"]="00:00"; $row["ivr_duration"]="00:00"; $row["ivr_path"]=""; $row["did"]=""; $uniqueid=$row["uniqueid"]; $row["campaign_id"]=$queue_names["$row[campaign_id]"]; $row["status"]=($status_names["$row[status]"] ? $status_names["$row[status]"] : $row["status"]); $row["user"]=($show_full_agent_info ? "$row[user] - ".$fullname_info["$row[user]"] : $fullname_info["$row[user]"]); $row["caller_code"]=GetCallerCode($row["uniqueid"]); if ($row["direction"]=="I") { $ivr_info_array=GetIVRInfo($row["uniqueid"], $row["call_date"]); $row["ivr"]=$ivr_info_array[0]; $row["ivr_duration"]=$ivr_info_array[1]; $row["ivr_path"]=$ivr_info_array[2]; $row["call_date"]=$ivr_info_array[3]; $row["did"]=GetDID($row["uniqueid"]); } if ($i>=$ll && $i<$ul || $download_rpt) { $current_row=array(); foreach ($selected_columns as $display_name => $column_name) { $current_row["$column_name"]=$row["$column_name"]; } array_push($output_array, $current_row); } $i++; } if ($sort_index) { #$sort_index=8; # print "***** $sort_index ********\n"; # array_multisort($output_array[$sort_index], SORT_ASC, SORT_STRING); foreach ($output_array as $sorting_array) { $sort_array_holder[] = $sorting_array["$sort_index"]; } if (preg_match('/ desc$/', $sort_answered_details)) { array_multisort($sort_array_holder,SORT_DESC, SORT_STRING,$output_array); } else { array_multisort($sort_array_holder,SORT_ASC, SORT_STRING,$output_array); } #usort($output_array, function($a, $b){ # return strcmp($a[$sort_index], $b[$sort_index]); #}); } foreach ($output_array as $data_row) { $HTML_output.=""; foreach ($data_row as $key => $value) { if ($key=="call_date") { $myDateTime = DateTime::createFromFormat('Y-m-d H:i:s', $value); $value = $myDateTime->format('m/d - H:i:s'); } if ($key!="detail_id") { if ($download_rpt) { $CSV_output.="\"".trim($value)."\","; } else { $HTML_output.=""; } } else { $asterisk_call_id=GetCallerCode($value); $recording_array=GetRecording($value); if (!$download_rpt) { $HTML_output.=""; # $HTML_output.=""; } } } if ($download_rpt) { $CSV_output.="\"".$recording_array[1]."\""; $CSV_output.="\n"; } else { $HTML_output.="\n"; } } $output_array=null; # Free up memory just in case if (!$download_rpt) { $HTML_output.=""; # $HTML_output.=""; $HTML_output.=""; # $HTML_output.=""; $HTML_output.=""; # $HTML_output.=""; $HTML_output.=""; $HTML_output.=""; $HTML_output.="

".$display_name.($column_name==$sort_answered_details_preg ? " $sort_char" : "")."
\|< <<	"; $HTML_output.=" "; $HTML_output.=""; $HTML_output.="		>> >\|	"; $HTML_output.=" "; $HTML_output.=""; $HTML_output.="
".$value."		$\"HELP\"$
\|< <<	"; $HTML_output.=" "; $HTML_output.=""; $HTML_output.="	"._QXZ("Export as")."... CSV "._QXZ("Current page").": $page_no / $total_pages	"._QXZ("Export as")."... "._QXZ("Current page").": $page_no / $total_pages	>> >\|	"; $HTML_output.=" "; $HTML_output.=""; $HTML_output.="

"; $HTML_output.=""; $HTML_output.=""; } if ($download_rpt) { $data_to_download=$CSV_output; $FILE_TIME = date("Ymd-His"); $CSVfilename = "ANSWERED_DT_RPT_".$download_rpt."_".$FILE_TIME.".csv"; header('Content-type: application/octet-stream'); header("Content-Disposition: attachment; filename=\"$CSVfilename\""); header('Expires: 0'); header('Cache-Control: must-revalidate, post-check=0, pre-check=0'); header('Pragma: public'); ob_clean(); flush(); echo "$data_to_download"; if ($db_source == 'S') { mysqli_close($link); $use_slave_server=0; $db_source = 'M'; require("dbconnect_mysqli.php"); } $endMS = microtime(); $startMSary = explode(" ",$startMS); $endMSary = explode(" ",$endMS); $runS = ($endMSary[0] - $startMSary[0]); $runM = ($endMSary[1] - $startMSary[1]); $TOTALrun = ($runS + $runM); # $stmt="UPDATE vicidial_report_log set run_time='$TOTALrun' where report_log_id='$report_log_id';"; # if ($DB) {echo "|$stmt|\n";} # $rslt=mysql_to_mysqli($stmt, $link); exit; } echo $HTML_output; ?> =3600 ? floor($ivr_duration/3600).":" : "").gmdate("i:s", $ivr_duration); $ivr_length_fmt=($ivr_length>=3600 ? floor($ivr_length/3600).":" : "").gmdate("i:s", $ivr_length); return array("$ivr_length_fmt", "$ivr_duration_fmt", "$ivr_path", "$actual_start_time"); } function GetDID($uniqueid) { global $link, $DB, $did_id_info, $did_pattern_info; $did_str=""; $did_stmt="select extension, did_id from vicidial_did_log where uniqueid in ('$uniqueid')"; $did_rslt=mysqli_query($link, $did_stmt); $did_row=mysqli_fetch_array($did_rslt); $did_str=$did_row["extension"]." - ".$did_id_info["$did_row[extension]"]; return $did_str; } function GetRecording($vicidial_id) { global $link, $DB, $search_archived_data, $log_recording_access; $rec_str=""; $uid_values=explode("|", $vicidial_id); $u=count($uid_values)-1; # Get the last value, as closer_log uses a different type of ID $rec_stmt="select filename, location, recording_id, lead_id from recording_log where vicidial_id='$uid_values[$u]'"; $rec_rslt=mysqli_query($link, $rec_stmt); $rec_row=mysqli_fetch_array($rec_rslt); if ($log_recording_access<1) {$rec_link = $rec_row["location"];} else { if(isset($_SERVER['HTTPS']) && $_SERVER['HTTPS'] === 'on') { $actual_link = "https://"; } else { $actual_link = "http://"; } $directory=dirname($_SERVER['PHP_SELF']); $actual_link .= $_SERVER['HTTP_HOST'].$directory."/"; $rec_link = $actual_link."recording_log_redirect.php?recording_id=".$rec_row["recording_id"]."&lead_id=".$rec_row["lead_id"]."&search_archived_data=$search_archived_data"; } return array("$rec_row[filename]", "$rec_link", "$rec_row[recording_id]", $uid_values[$u]); } ?>