#!/usr/bin/perl # # AST_VDauto_dial_FILL.pl version 2.14 # # DESCRIPTION: # Places auto_dial calls on the VICIDIAL dialer system across all servers only # for campaigns that have a shortfall in number of lines dialed. # # Script needs to be started by ADMIN_keepalive_ALL.pl script (option 7) # # Not for use in systems with only one Asterisk/VICIDIAL server # # Should only be run on one server in a multi-server Asterisk/VICIDIAL cluster # # Copyright (C) 2026 Matt Florell LICENSE: AGPLv2 # # CHANGELOG: # 61115-1246 - First build, framework setup, non-functional # 61120-2008 - second alpha version, functional and tested in production # 70205-1425 - Added code for last called date update # 71030-2054 - Added hopper priority sorting # 71111-2349 - fixed overdialing bug # 80227-0406 - fixed auto-alt-dial and added queue_priority # 80713-0624 - Added vicidial_list_last_local_call_time field # 80831-0400 - Added new alt-dial options # 81210-1938 - Fixed callerIDnumber bug # 90306-1844 - Added configurable calls-per-second option # 90729-0611 - Added vicidial_balance_rank option # 90924-1519 - Added List callerid override option # 100205-1245 - Added optional stagger sending of calls across all available servers in each rank # 100903-0041 - Changed lead_id max length to 10 digits # 101207-0713 - Added more info to Originate for rare VDAC issue # 110901-1127 - Added campaign areacode cid function # 110922-1203 - Added logging of last calltime to campaign # 120831-1502 - Added vicidial_dial_log outbound call logging # 130227-1604 - Cleanup of staggered code, resetting of variables and arrays # 130706-2024 - Added disable_auto_dial system option # 131016-0658 - Fix for disable_auto_dial system option # 131122-1237 - Formatting fixes and missing sthA->finish # 151006-0937 - Changed campaign_cid_areacodes to operate with 2-5 digit areacodes # 170915-1915 - Added support for per server routing prefix needed for Asterisk 13+ # 171205-2022 - Fix for double-dialing issue on high-volume systems # 180214-1558 - Added CID Group functionality # 180812-1025 - Added code for scheduled_callbacks_auto_reschedule campaign feature # 180910-1759 - Small fix for data validation # 191108-1023 - Added Dial Timeout Lead override function # 200108-1314 - Added CID Group type of NONE # 200122-1850 - Added code for CID Group auto-rotate feature # 201122-0932 - Added code for dialy call count limits # 201220-1034 - Changes for shared agent campaigns # 210715-1335 - Added call_limit_24hour feature support, also fix for variable issue # 210731-0951 - Added cid_group_id_two campaign option # 220311-1922 - Added List CID Group Override option # 220623-1622 - Added List dial_prefix override # 230830-1056 - Changed outbound_calls_per_second max to allow up to 1000 CPS # 231116-0916 - Added hopper_hold_inserts option # 231129-0905 - Added vicidial_phone_number_call_daily_counts updates/inserts # 260515-1941 - Added internal logging # ### begin parsing run-time options ### if (length($ARGV[0])>1) { $i=0; while ($#ARGV >= $i) { $args = "$args $ARGV[$i]"; $i++; } if ($args =~ /--help/i) { print "allowed run time options:\n"; print " [--help] = this screen\n"; print " [--test] = test\n"; print " [--debug] = verbose debug messages\n"; print " [--staggered] = experimental staggering of placing calls on large multi-server systems\n"; print " [--delay=XXX] = delay of XXX seconds per loop, default 2.5 seconds\n"; print "\n"; exit; } else { if ($args =~ /-debug/i) { $DB=1; # Debug flag, set to 0 for no debug messages print "\n-- DEBUG --\n\n"; } if ($args =~ /--test/i) { $TEST=1; $T=1; } if ($args =~ /-staggered/i) { $staggered=1; print "\n-- STAGGERED MULTI-SERVER DIAL MODE --\n\n"; } else {$staggered=0;} if ($args =~ /--delay=/i) { @data_in = split(/--delay=/,$args); $loop_delay = $data_in[1]; print " LOOP DELAY OVERRIDE!!!!! = $loop_delay seconds\n\n"; $loop_delay = ($loop_delay * 1000); } else { $loop_delay = '2500'; } } } else { print "no command line options set\n"; $loop_delay = '2500'; $DB=1; } ### end parsing run-time options ### # constants $US='__'; $MT[0]=''; $RECcount=''; ### leave blank for no REC count $RECprefix='7'; ### leave blank for no REC prefix $script_name = 'AST_VDauto_dial_FILL.pl'; # default path to astguiclient configuration file: $PATHconf = '/etc/astguiclient.conf'; open(conf, "$PATHconf") || die "can't open $PATHconf: $!\n"; @conf = ; close(conf); $i=0; foreach(@conf) { $line = $conf[$i]; $line =~ s/ |>|\n|\r|\t|\#.*|;.*//gi; if ( ($line =~ /^PATHhome/) && ($CLIhome < 1) ) {$PATHhome = $line; $PATHhome =~ s/.*=//gi;} if ( ($line =~ /^PATHlogs/) && ($CLIlogs < 1) ) {$PATHlogs = $line; $PATHlogs =~ s/.*=//gi;} if ( ($line =~ /^PATHagi/) && ($CLIagi < 1) ) {$PATHagi = $line; $PATHagi =~ s/.*=//gi;} if ( ($line =~ /^PATHweb/) && ($CLIweb < 1) ) {$PATHweb = $line; $PATHweb =~ s/.*=//gi;} if ( ($line =~ /^PATHsounds/) && ($CLIsounds < 1) ) {$PATHsounds = $line; $PATHsounds =~ s/.*=//gi;} if ( ($line =~ /^PATHmonitor/) && ($CLImonitor < 1) ) {$PATHmonitor = $line; $PATHmonitor =~ s/.*=//gi;} if ( ($line =~ /^VARserver_ip/) && ($CLIserver_ip < 1) ) {$VARserver_ip = $line; $VARserver_ip =~ s/.*=//gi;} if ( ($line =~ /^VARDB_server/) && ($CLIDB_server < 1) ) {$VARDB_server = $line; $VARDB_server =~ s/.*=//gi;} if ( ($line =~ /^VARDB_database/) && ($CLIDB_database < 1) ) {$VARDB_database = $line; $VARDB_database =~ s/.*=//gi;} if ( ($line =~ /^VARDB_user/) && ($CLIDB_user < 1) ) {$VARDB_user = $line; $VARDB_user =~ s/.*=//gi;} if ( ($line =~ /^VARDB_pass/) && ($CLIDB_pass < 1) ) {$VARDB_pass = $line; $VARDB_pass =~ s/.*=//gi;} if ( ($line =~ /^VARDB_port/) && ($CLIDB_port < 1) ) {$VARDB_port = $line; $VARDB_port =~ s/.*=//gi;} $i++; } # Customized Variables $server_ip = $VARserver_ip; # Asterisk server IP if (!$VARDB_port) {$VARDB_port='3306';} &get_time_now; # update time/date variables if (!$VDADLOGfile) {$VDADLOGfile = "$PATHlogs/vdautodial_FILL.$year-$mon-$mday";} use Time::HiRes ('gettimeofday','usleep','sleep'); # necessary to have perl sleep command of less than one second use DBI; ### connect to MySQL database defined in the conf file $dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass") or die "Couldn't connect to database: " . DBI->errstr; $action='start'; $stage='LOGGED INTO MYSQL SERVER'; &internal_logger; ### Grab Server values from the database $stmtA = "SELECT telnet_host,telnet_port,ASTmgrUSERNAME,ASTmgrSECRET,ASTmgrUSERNAMEupdate,ASTmgrUSERNAMElisten,ASTmgrUSERNAMEsend,max_vicidial_trunks,answer_transfer_agent,local_gmt,ext_context,vd_server_logs FROM servers where server_ip = '$server_ip';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $DBtelnet_host = $aryA[0]; $DBtelnet_port = $aryA[1]; $DBASTmgrUSERNAME = $aryA[2]; $DBASTmgrSECRET = $aryA[3]; $DBASTmgrUSERNAMEupdate = $aryA[4]; $DBASTmgrUSERNAMElisten = $aryA[5]; $DBASTmgrUSERNAMEsend = $aryA[6]; $DBmax_vicidial_trunks = $aryA[7]; $DBanswer_transfer_agent= $aryA[8]; $DBSERVER_GMT = $aryA[9]; $DBext_context = $aryA[10]; $DBvd_server_logs = $aryA[11]; if ($DBtelnet_host) {$telnet_host = $DBtelnet_host;} if ($DBtelnet_port) {$telnet_port = $DBtelnet_port;} if ($DBASTmgrUSERNAME) {$ASTmgrUSERNAME = $DBASTmgrUSERNAME;} if ($DBASTmgrSECRET) {$ASTmgrSECRET = $DBASTmgrSECRET;} if ($DBASTmgrUSERNAMEupdate) {$ASTmgrUSERNAMEupdate = $DBASTmgrUSERNAMEupdate;} if ($DBASTmgrUSERNAMElisten) {$ASTmgrUSERNAMElisten = $DBASTmgrUSERNAMElisten;} if ($DBASTmgrUSERNAMEsend) {$ASTmgrUSERNAMEsend = $DBASTmgrUSERNAMEsend;} if ($DBmax_vicidial_trunks) {$max_vicidial_trunks = $DBmax_vicidial_trunks;} if ($DBanswer_transfer_agent) {$answer_transfer_agent = $DBanswer_transfer_agent;} if ($DBSERVER_GMT) {$SERVER_GMT = $DBSERVER_GMT;} if ($DBext_context) {$ext_context = $DBext_context;} if ($DBvd_server_logs =~ /Y/) {$SYSLOG = '1';} else {$SYSLOG = '0';} } $sthA->finish(); $event_string='LOGGED INTO MYSQL SERVER ON 1 CONNECTION|'; &event_logger; ### Grab system_settings values from the database $stmtA = "SELECT use_non_latin,call_limit_24hour,hopper_hold_inserts FROM system_settings;"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $non_latin = $aryA[0]; $SScall_limit_24hour = $aryA[1]; $SShopper_hold_inserts = $aryA[2]; } $sthA->finish(); if ($non_latin > 0) { $stmtA = "SET NAMES 'UTF8';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthA->finish(); } $iLog_ct=0; $one_day_interval = 12; # 1 month loops for one year while($one_day_interval > 0) { $endless_loop=5760000; # 30 days minutes at XXX seconds per loop $stat_count=1; while($endless_loop > 0) { &get_time_now; $VDADLOGfile = "$PATHlogs/vdautodial_FILL.$year-$mon-$mday"; ############################################################################### ###### first figure out how many calls should be placed for each campaign per server ############################################################################### @DBfill_campaign=@MT; @DBfill_shortage=@MT; @DBfill_tally=@MT; @DBfill_needed=@MT; @DBfill_current_balance=@MT; @DBlive_campaign=@MT; @DBlive_conf_exten=@MT; @DBlive_status=@MT; @DBcampaigns=@MT; @DBIPaddress=@MT; @DBIPcampaign=@MT; @DBIPactive=@MT; @DBIPvdadexten=@MT; @DBIPcount=@MT; @DBIPACTIVEcount=@MT; @DBIPINCALLcount=@MT; @DBIPadlevel=@MT; @DBIPdialtimeout=@MT; @DBIPdialprefix=@MT; @DBIPcampaigncid=@MT; @DBIPexistcalls=@MT; @DBIPgoalcalls=@MT; @DBIPmakecalls=@MT; @DBIPlivecalls=@MT; @DBIPclosercamp=@MT; @DBIPomitcode=@MT; @DBIPtrunk_shortage=@MT; @DBIPold_trunk_shortage=@MT; @DBIPserver_trunks_limit=@MT; @DBIPserver_trunks_other=@MT; @DBIPserver_trunks_allowed=@MT; @DBIPqueue_priority=@MT; @DBIPuse_custom_cid=@MT; @DBIPcid_group_id=@MT; @DBIPcid_group_id_two=@MT; $active_line_counter=0; $camp_counter=0; $total_shortage=0; $balance_servers=0; $lists_update = ''; $LUcount=0; $staggered_ct=0; $stmtA = "SELECT count(*) FROM servers where vicidial_balance_active = 'Y';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $balance_servers = $aryA[0]; } $sthA->finish(); ##### Get a listing of the campaigns that have shortages of trunks $stmtA = "SELECT campaign_id,sum(local_trunk_shortage) FROM vicidial_campaign_server_stats where update_time > '$XDSQLdate' and local_trunk_shortage > 0 group by campaign_id;"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; $rec_count=0; while ($sthArows > $rec_count) { @aryA = $sthA->fetchrow_array; $DBfill_campaign[$camp_counter] = $aryA[0]; $DBfill_shortage[$camp_counter] = $aryA[1]; $total_shortage = ($total_shortage + $aryA[1]); if($DB) {print "$DBfill_campaign[$camp_counter]: $DBfill_shortage[$camp_counter]\n";} $camp_counter++; $rec_count++; } $sthA->finish(); ##### Get maximum calls per second that this process can send out $stmtA = "SELECT outbound_calls_per_second,outbound_autodial_active,disable_auto_dial FROM system_settings;"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $outbound_calls_per_second = $aryA[0]; $outbound_autodial_active = $aryA[1]; $disable_auto_dial = $aryA[2]; } $sthA->finish(); if ( ($outbound_calls_per_second > 0) && ($outbound_calls_per_second < 1001) ) {$per_call_delay = (1000 / $outbound_calls_per_second);} else {$per_call_delay = '25';} $event_string ="SERVER CALLS PER SECOND MAXIMUM SET TO: $outbound_calls_per_second |$per_call_delay|\n"; $event_string.="SERVERS WITH TRUNK BALANCE: $balance_servers\n"; $event_string.="CAMPAIGNS WITH TRUNK SHORTAGE: $camp_counter| TOTAL SHORTAGE: $total_shortage"; &event_logger; if (($outbound_autodial_active < 1) || ($disable_auto_dial > 0) ) { $event_string="SYSTEM AUTO-DIAL DISABLED, NO DIALING: |$outbound_autodial_active|$disable_auto_dial|"; &event_logger; } else { ################################################################################## ##### START LOOP IF THERE ARE BALANCE SERVERS AND THERE ARE SHORTAGES ################################################################################## if ( ($balance_servers > 0) && ($camp_counter > 0) ) { $camp_CIPct = 0; foreach(@DBfill_campaign) { $calls_placed=0; $camp_counter=0; $DB_balance_fill=0; $VAC_balance_fill=0; $AVAIL_balance_servers=0; $DBfill_tally[$camp_CIPct]=0; ### grab the dial_level and multiply by active agents to get your goalcalls $DBIPadlevel[$camp_CIPct]=0; $stmtA = "SELECT dial_timeout,dial_prefix,campaign_cid,active,campaign_vdad_exten,omit_phone_code,auto_alt_dial,queue_priority,use_custom_cid,cid_group_id,scheduled_callbacks_auto_reschedule,dial_timeout_lead_container,cid_group_id_two FROM vicidial_campaigns where campaign_id='$DBfill_campaign[$camp_CIPct]';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; $rec_count=0; $active_only=0; while ($sthArows > $rec_count) { @aryA = $sthA->fetchrow_array; $DBIPdialtimeout[$camp_CIPct] = $aryA[0]; $DBIPdialprefix[$camp_CIPct] = $aryA[1]; $DBIPcampaigncid[$camp_CIPct] = $aryA[2]; $DBIPactive[$camp_CIPct] = $aryA[3]; $DBIPvdadexten[$camp_CIPct] = $aryA[4]; $omit_phone_code = $aryA[5]; $DBIPautoaltdial[$camp_CIPct] = $aryA[6]; $DBIPqueue_priority[$camp_CIPct] = $aryA[7]; $DBIPuse_custom_cid[$camp_CIPct] = $aryA[8]; $DBIPcid_group_id[$camp_CIPct] = $aryA[9]; $DBIPscheduled_callbacks_auto_reschedule[$camp_CIPct] = $aryA[10]; $DBIPdial_timeout_lead_container[$camp_CIPct] = $aryA[11]; $DBIPcid_group_id_two[$camp_CIPct] = $aryA[12]; $DBIPhopper_hold_inserts[$camp_CIPct] = $aryA[13]; if ($SShopper_hold_inserts < 1) {$DBIPhopper_hold_inserts[$camp_CIPct] = 'DISABLED';} if ($omit_phone_code =~ /Y/) {$DBIPomitcode[$camp_CIPct] = 1;} else {$DBIPomitcode[$camp_CIPct] = 0;} $rec_count++; } $sthA->finish(); $stmtA = "SELECT balance_trunk_fill FROM vicidial_campaign_stats where campaign_id='$DBfill_campaign[$camp_CIPct]';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $DB_balance_fill = $aryA[0]; } $sthA->finish(); $stmtA = "SELECT count(*) FROM vicidial_auto_calls where campaign_id='$DBfill_campaign[$camp_CIPct]' and call_type='OUTBALANCE';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $VAC_balance_fill = $aryA[0]; } $sthA->finish(); $DBfill_current_balance[$camp_CIPct] = "$VAC_balance_fill"; $event_string=" CAMPAIGN: $DBfill_campaign[$camp_CIPct]\n"; $event_string.="DB_balance_fill: $DB_balance_fill VAC_balance_fill: $VAC_balance_fill\n"; $DBfill_needed[$camp_CIPct] = ($DBfill_shortage[$camp_CIPct] - $VAC_balance_fill); $event_string.="Additional Balance Calls Needed For This Campaign: $DBfill_needed[$camp_CIPct]\n"; ##### Get a listing of the servers in the campaign that have shortages of trunks $full_servers='|'; $full_serversSQL=''; $stmtA = "SELECT server_ip FROM vicidial_campaign_server_stats where update_time > '$XDSQLdate' and local_trunk_shortage > 0 and campaign_id='$DBfill_campaign[$camp_CIPct]';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; $rec_count=0; while ($sthArows > $rec_count) { @aryA = $sthA->fetchrow_array; $full_servers .= "$aryA[0]|"; $full_serversSQL .= "'$aryA[0]',"; $rec_count++; } $sthA->finish(); chop($full_serversSQL); if (length($full_serversSQL)<6) {$full_serversSQL="''";} $event_string.="SERVERS WITH TRUNK FULL for $DBfill_campaign[$camp_CIPct]: $full_servers |$full_serversSQL|"; &event_logger; ##### Check if there are any balance-enabled servers outside of the ones with trunk shortage $stmtA = "SELECT count(*) FROM servers where vicidial_balance_active = 'Y' and server_ip NOT IN($full_serversSQL);"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $AVAIL_balance_servers = $aryA[0]; } $sthA->finish(); ################################################################################## ##### CONTINUE IF THERE ARE BALANCE SERVERS AVAILABLE THAT ARE NOT IN TRUNK SHORTAGE, AND ADDITIONAL FILL CALLS ARE NEEDED ################################################################################## if ( ($AVAIL_balance_servers > 0) && ($DBfill_needed[$camp_CIPct] > 0) ) { $event_string="Balance Servers available: $AVAIL_balance_servers"; &event_logger; $DB_camp_servers=0; $DB_camp_servers_calls_placed=0; @DB_camp_server_server_ip=@MT; @DB_camp_server_max_vicidial_trunks=@MT; @DB_camp_server_balance_trunks_offlimits=@MT; @DB_camp_server_dedicated_trunks=@MT; @DB_camp_server_trunk_restriction=@MT; @DB_NONcamp_server_dedicated_trunks=@MT; @DB_camp_server_available=@MT; @DB_camp_server_trunks_to_dial=@MT; ##### Get the trunk settings for the campaign across all servers $stmtA = "SELECT server_ip,max_vicidial_trunks,balance_trunks_offlimits,vicidial_balance_rank,asterisk_version,routing_prefix FROM servers where vicidial_balance_active = 'Y' and server_ip NOT IN($full_serversSQL) order by vicidial_balance_rank desc, server_ip;"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; $rec_count=0; while ($sthArows > $rec_count) { @aryA = $sthA->fetchrow_array; $DB_camp_server_server_ip[$DB_camp_servers] = $aryA[0]; $DB_camp_server_max_vicidial_trunks[$DB_camp_servers] = $aryA[1]; $DB_camp_server_balance_trunks_offlimits[$DB_camp_servers] = $aryA[2]; $DB_camp_server_asterisk_version[$DB_camp_servers] = $aryA[4]; $DB_camp_server_routing_prefix[$DB_camp_servers] = $aryA[5]; $DB_camp_servers++; $rec_count++; } $sthA->finish(); ################################################################################## ##### LOOP THROUGH SERVERS, CALCULATE TRUNKS FOR EACH FOR THIS CAMPAIGN ################################################################################## $server_CIPct = 0; foreach(@DB_camp_server_server_ip) { $DB_camp_server_dedicated_trunks[$server_CIPct]=0; $DB_camp_server_trunk_restriction[$server_CIPct]=0; $DB_NONcamp_server_dedicated_trunks[$server_CIPct]=0; $SERVER_CAMP_temp_avail[$server_CIPct]=0; $SERVER_CAMP_temp_tally[$server_CIPct]=0; ##### Get the campaign-specific trunk settings for the campaign on this server $stmtA = "SELECT dedicated_trunks,trunk_restriction FROM vicidial_server_trunks where server_ip='$DB_camp_server_server_ip[$server_CIPct]' and campaign_id='$DBfill_campaign[$camp_CIPct]';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $DB_camp_server_dedicated_trunks[$server_CIPct] = $aryA[0]; $DB_camp_server_trunk_restriction[$server_CIPct] = $aryA[1]; } $sthA->finish(); ##### Get the campaign-specific dedicated trunks count for other campaigns on this server $stmtA = "SELECT sum(dedicated_trunks) FROM vicidial_server_trunks where server_ip='$DB_camp_server_server_ip[$server_CIPct]' and campaign_id NOT IN('$DBfill_campaign[$camp_CIPct]');"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $DB_NONcamp_server_dedicated_trunks[$server_CIPct] = $aryA[0]; } $sthA->finish(); $VAC_server_camp=0; $VAC_server_NONcamp=0; $stmtA = "SELECT count(*) FROM vicidial_auto_calls where server_ip='$DB_camp_server_server_ip[$server_CIPct]' and campaign_id='$DBfill_campaign[$camp_CIPct]' and call_type='OUTBALANCE';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $VAC_server_BALcamp = $aryA[0]; } $sthA->finish(); $stmtA = "SELECT count(*) FROM vicidial_auto_calls where server_ip='$DB_camp_server_server_ip[$server_CIPct]' and campaign_id='$DBfill_campaign[$camp_CIPct]';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $VAC_server_camp = $aryA[0]; } $sthA->finish(); $stmtA = "SELECT count(*) FROM vicidial_auto_calls where server_ip='$DB_camp_server_server_ip[$server_CIPct]' and campaign_id!='$DBfill_campaign[$camp_CIPct]';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $VAC_server_NONcamp = $aryA[0]; } $sthA->finish(); if($DB) {print "VAC CALLS: |$VAC_server_camp|$VAC_server_NONcamp|$VAC_server_BALcamp|\n";} if($DB) {print "SETTINGS: |$DB_camp_server_dedicated_trunks[$server_CIPct]|$DB_camp_server_max_vicidial_trunks[$server_CIPct]|$DB_camp_server_balance_trunks_offlimits[$server_CIPct]||\n";} if ($DB_camp_server_trunk_restriction[$server_CIPct] =~ /MAXIMUM_LIMIT/) { $DB_camp_server_available[$server_CIPct] = $DB_camp_server_dedicated_trunks[$server_CIPct]; } else { $DB_camp_server_available[$server_CIPct] = ( ($DB_camp_server_max_vicidial_trunks[$server_CIPct] - $DB_camp_server_balance_trunks_offlimits[$server_CIPct]) - $DB_NONcamp_server_dedicated_trunks[$server_CIPct]); } $SERVER_CAMP_temp_tally[$server_CIPct] = ($DBfill_needed[$camp_CIPct] - $DBfill_tally[$camp_CIPct]); $SERVER_CAMP_temp_avail[$server_CIPct] = ( ($DB_camp_server_max_vicidial_trunks[$server_CIPct] - $VAC_server_camp) - $VAC_server_NONcamp); $DB_camp_server_available[$server_CIPct] = ($DB_camp_server_available[$server_CIPct] - $VAC_server_BALcamp); if ($DB_camp_server_available[$server_CIPct] < 0) {$DB_camp_server_available[$server_CIPct]=0;} if($DB) {print "TEMPVALS: |$SERVER_CAMP_temp_tally[$server_CIPct]|$SERVER_CAMP_temp_avail[$server_CIPct]|$DB_camp_server_available[$server_CIPct]||\n";} if ($DB_camp_server_available[$server_CIPct] >= $SERVER_CAMP_temp_tally[$server_CIPct]) {$DB_camp_server_trunks_to_dial[$server_CIPct] = $SERVER_CAMP_temp_tally[$server_CIPct];} else {$DB_camp_server_trunks_to_dial[$server_CIPct] = $DB_camp_server_available[$server_CIPct];} if ($SERVER_CAMP_temp_avail[$server_CIPct] < $DB_camp_server_trunks_to_dial[$server_CIPct]) {$DB_camp_server_trunks_to_dial[$server_CIPct] = $SERVER_CAMP_temp_avail[$server_CIPct];} $DBfill_tally[$camp_CIPct] = ($DBfill_tally[$camp_CIPct] + $DB_camp_server_trunks_to_dial[$server_CIPct]); $event_string=" Server: $DB_camp_server_server_ip[$server_CIPct] AVAIL: $DB_camp_server_available[$server_CIPct] DIAL: $DB_camp_server_trunks_to_dial[$server_CIPct]"; $event_string.=" Campaign Dial Fill tally: $DBfill_tally[$camp_CIPct]/$DBfill_needed[$camp_CIPct]"; &event_logger; $stmtA = "SELECT count(*) FROM vicidial_live_agents where ( (campaign_id='$DBfill_campaign[$camp_CIPct]') or (dial_campaign_id='$DBfill_campaign[$camp_CIPct]') ) and status NOT IN('PAUSED');"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; $LVA_count=0; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $LVA_count = $aryA[0]; } $sthA->finish(); if ($LVA_count > 0) { ################################################################################## ##### PLACE THE CALLS ################################################################################## $event_string="$DBfill_campaign[$camp_CIPct] $DB_camp_server_server_ip[$server_CIPct]: CALLING"; &event_logger; $call_CMPIPct=0; $lead_id_call_list='|'; my $UDaffected_rows=0; $VALIDATEcalls_to_place = ($DBfill_needed[$camp_CIPct] - $DB_camp_servers_calls_placed); if ($VALIDATEcalls_to_place < 0) {$VALIDATEcalls_to_place=0;} if ($DB_camp_server_trunks_to_dial[$server_CIPct] > $VALIDATEcalls_to_place) { $event_string="Calls-to-place VALIDATE OVERRIDE: |$DB_camp_server_trunks_to_dial[$server_CIPct]|$VALIDATEcalls_to_place|$DBfill_needed[$camp_CIPct]|$DB_camp_servers_calls_placed|"; &event_logger; $DB_camp_server_trunks_to_dial[$server_CIPct] = $VALIDATEcalls_to_place; } if ($call_CMPIPct < $DB_camp_server_trunks_to_dial[$server_CIPct]) { $stmtA = "UPDATE vicidial_hopper set status='QUEUE', user='VDFC_$DB_camp_server_server_ip[$server_CIPct]' where campaign_id='$DBfill_campaign[$camp_CIPct]' and status='READY' order by priority desc,hopper_id LIMIT $DB_camp_server_trunks_to_dial[$server_CIPct];"; print "|$stmtA|\n"; $UDaffected_rows = $dbhA->do($stmtA); print "hopper rows updated to QUEUE: |$UDaffected_rows|\n"; if ($UDaffected_rows) { $lead_id=''; $phone_code=''; $phone_number=''; $called_count=''; while ($call_CMPIPct < $UDaffected_rows) { $stmtA = "SELECT lead_id,alt_dial,source FROM vicidial_hopper where campaign_id='$DBfill_campaign[$camp_CIPct]' and status='QUEUE' and user='VDFC_$DB_camp_server_server_ip[$server_CIPct]' order by priority desc,hopper_id LIMIT 1;"; print "|$stmtA|\n"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; $rec_countCUSTDATA=0; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $lead_id = $aryA[0]; $alt_dial = $aryA[1]; $hopper_source = $aryA[2]; } $sthA->finish(); if ($lead_id_call_list =~ /\|$lead_id\|/) { print "!!!!!!!!!!!!!!!!duplicate lead_id for this run: |$lead_id| $lead_id_call_list\n"; if ($SYSLOG) { open(DUPout, ">>$PATHlogs/VDFC_DUPLICATE.$file_date") || die "Can't open $PATHlogs/VDFC_DUPLICATE.$file_date: $!\n"; print DUPout "$now_date-----$lead_id_call_list-----$lead_id\n"; close(DUPout); } } else { $stmtA = "UPDATE vicidial_hopper set status='INCALL' where lead_id='$lead_id';"; # print "|$stmtA|\n"; $UQaffected_rows = $dbhA->do($stmtA); # print "hopper row updated to INCALL: |$UQaffected_rows|$lead_id|\n"; $stmtA = "SELECT list_id,gmt_offset_now,called_since_last_reset,phone_code,phone_number,address3,alt_phone,called_count,security_phrase,state,vendor_lead_code,source_id,title,first_name,middle_initial,last_name,address1,address2,city,province,postal_code,country_code,date_of_birth,email,comments,rank,owner FROM vicidial_list where lead_id='$lead_id';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; $rec_countCUSTDATA=0; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $list_id = $aryA[0]; $gmt_offset_now = $aryA[1]; $called_since_last_reset = $aryA[2]; $phone_code = $aryA[3]; $phone_number = $aryA[4]; $address3 = $aryA[5]; $alt_phone = $aryA[6]; $called_count = $aryA[7]; $security_phrase = $aryA[8]; $state = $aryA[9]; $vendor_id = $aryA[10]; $source_id = $aryA[11]; $title = $aryA[12]; $first_name = $aryA[13]; $middle_initial = $aryA[14]; $last_name = $aryA[15]; $address1 = $aryA[16]; $address2 = $aryA[17]; $city = $aryA[18]; $province = $aryA[19]; $postal_code = $aryA[20]; $country_code = $aryA[21]; $date_of_birth = $aryA[22]; $email = $aryA[23]; $comments = $aryA[24]; $rank = $aryA[25]; $owner = $aryA[26]; $rec_countCUSTDATA++; } $sthA->finish(); if ($rec_countCUSTDATA) { ### BEGIN check for Dial Timeout Lead override for this lead ### $DTL_override=0; if ( (length($DBIPdial_timeout_lead_container[$camp_CIPct]) > 1) && ($DBIPdial_timeout_lead_container[$camp_CIPct] !~ /^DISABLED$/i) ) { # Gather settings container for Call Quota Lead Ranking $stmtA = "SELECT container_entry FROM vicidial_settings_containers where container_id='$DBIPdial_timeout_lead_container[$camp_CIPct]';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $DBIPdial_timeout_lead_container_entry[$camp_CIPct] = $aryA[0]; $DBIPdial_timeout_lead_container_entry[$camp_CIPct] =~ s/\r|\t|\'|\"|\\//gi; } $sthA->finish(); $AD_field=''; $skip_line=0; $DTLOset=0; $temp_DTL = $DBIPdial_timeout_lead_container_entry[$camp_CIPct]; if (length($temp_DTL) > 5) { @container_lines = split(/\n/,$temp_DTL); $c=0; foreach(@container_lines) { $container_lines[$c] =~ s/;.*|\r|\t//gi; $container_lines[$c] =~ s/ => |=> | =>/=>/gi; if (length($container_lines[$c]) > 3) { # define core settings if ($container_lines[$c] =~ /^auto_dial_field/i) { $container_lines[$c] =~ s/auto_dial_field=>//gi; $AD_field = $container_lines[$c]; } else { if ($container_lines[$c] =~ /^manual_dial_field|^;/i) {$skip_line++;} else { # define dial timeouts @temp_key_value = split(/=>/,$container_lines[$c]); if ( ($AD_field eq 'vendor_lead_code') and ($vendor_id eq $temp_key_value[0]) ) {$DTL_override = $temp_key_value[1]; $DTLOset++;} if ( ($AD_field eq 'source_id') and ($source_id eq $temp_key_value[0]) ) {$DTL_override = $temp_key_value[1]; $DTLOset++;} if ( ($AD_field eq 'list_id') and ($list_id eq $temp_key_value[0]) ) {$DTL_override = $temp_key_value[1]; $DTLOset++;} if ( ($AD_field eq 'gmt_offset_now') and ($gmt_offset_now eq $temp_key_value[0]) ) {$DTL_override = $temp_key_value[1]; $DTLOset++;} if ( ($AD_field eq 'phone_code') and ($phone_code eq $temp_key_value[0]) ) {$DTL_override = $temp_key_value[1]; $DTLOset++;} if ( ($AD_field eq 'title') and ($title eq $temp_key_value[0]) ) {$DTL_override = $temp_key_value[1]; $DTLOset++;} if ( ($AD_field eq 'first_name') and ($first_name eq $temp_key_value[0]) ) {$DTL_override = $temp_key_value[1]; $DTLOset++;} if ( ($AD_field eq 'middle_initial') and ($middle_initial eq $temp_key_value[0]) ) {$DTL_override = $temp_key_value[1]; $DTLOset++;} if ( ($AD_field eq 'last_name') and ($last_name eq $temp_key_value[0]) ) {$DTL_override = $temp_key_value[1]; $DTLOset++;} if ( ($AD_field eq 'address1') and ($address1 eq $temp_key_value[0]) ) {$DTL_override = $temp_key_value[1]; $DTLOset++;} if ( ($AD_field eq 'address2') and ($address2 eq $temp_key_value[0]) ) {$DTL_override = $temp_key_value[1]; $DTLOset++;} if ( ($AD_field eq 'address3') and ($address3 eq $temp_key_value[0]) ) {$DTL_override = $temp_key_value[1]; $DTLOset++;} if ( ($AD_field eq 'city') and ($city eq $temp_key_value[0]) ) {$DTL_override = $temp_key_value[1]; $DTLOset++;} if ( ($AD_field eq 'state') and ($state eq $temp_key_value[0]) ) {$DTL_override = $temp_key_value[1]; $DTLOset++;} if ( ($AD_field eq 'province') and ($province eq $temp_key_value[0]) ) {$DTL_override = $temp_key_value[1]; $DTLOset++;} if ( ($AD_field eq 'postal_code') and ($postal_code eq $temp_key_value[0]) ) {$DTL_override = $temp_key_value[1]; $DTLOset++;} if ( ($AD_field eq 'country_code') and ($country_code eq $temp_key_value[0]) ) {$DTL_override = $temp_key_value[1]; $DTLOset++;} if ( ($AD_field eq 'date_of_birth') and ($date_of_birth eq $temp_key_value[0]) ) {$DTL_override = $temp_key_value[1]; $DTLOset++;} if ( ($AD_field eq 'alt_phone') and ($alt_phone eq $temp_key_value[0]) ) {$DTL_override = $temp_key_value[1]; $DTLOset++;} if ( ($AD_field eq 'email') and ($email eq $temp_key_value[0]) ) {$DTL_override = $temp_key_value[1]; $DTLOset++;} if ( ($AD_field eq 'security_phrase') and ($security_phrase eq $temp_key_value[0]) ) {$DTL_override = $temp_key_value[1]; $DTLOset++;} if ( ($AD_field eq 'comments') and ($comments eq $temp_key_value[0]) ) {$DTL_override = $temp_key_value[1]; $DTLOset++;} if ( ($AD_field eq 'called_count') and ($called_count eq $temp_key_value[0]) ) {$DTL_override = $temp_key_value[1]; $DTLOset++;} if ( ($AD_field eq 'rank') and ($rank eq $temp_key_value[0]) ) {$DTL_override = $temp_key_value[1]; $DTLOset++;} if ( ($AD_field eq 'owner') and ($owner eq $temp_key_value[0]) ) {$DTL_override = $temp_key_value[1]; $DTLOset++;} # $event_string = "| Dial Timeout Lead DEBUG: $c|$DTLOset|$AD_field|$lead_id|$temp_key_value[0]|$temp_key_value[1]|$DTL_override|$skip_line|$source_id|"; # &event_logger; } } } $c++; } # Dial Timeout Lead debug logging $event_string = "| Dial Timeout Lead override: $DTLOset|$AD_field|$lead_id|$temp_key_value[0]|$temp_key_value[1]|$DTL_override|$skip_line|$c|"; &event_logger; } } ### END check for Dial Timeout Lead override for this lead ### $campaign_cid_override=''; $LIST_cid_group_override=''; $LIST_dial_prefix_override=''; ### gather list_id overrides $stmtA = "SELECT campaign_cid_override,cid_group_id,dial_prefix FROM vicidial_lists where list_id='$list_id';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArowsL=$sthA->rows; if ($sthArowsL > 0) { @aryA = $sthA->fetchrow_array; $campaign_cid_override = $aryA[0]; $LIST_cid_group_override = $aryA[1]; $LIST_dial_prefix_override = $aryA[2]; } $sthA->finish(); ### update called_count $called_count++; if ($called_since_last_reset =~ /^Y/) { if ($called_since_last_reset =~ /^Y$/) {$CSLR = 'Y1';} else { $called_since_last_reset =~ s/^Y//gi; $called_since_last_reset++; $CSLR = "Y$called_since_last_reset"; } } else {$CSLR = 'Y';} $LLCT_DATE_offset = ($LOCAL_GMT_OFF - $gmt_offset_now); $LLCT_DATE_offset_epoch = ( $secX - ($LLCT_DATE_offset * 3600) ); ($Lsec,$Lmin,$Lhour,$Lmday,$Lmon,$Lyear,$Lwday,$Lyday,$Lisdst) = localtime($LLCT_DATE_offset_epoch); $Lyear = ($Lyear + 1900); $Lmon++; if ($Lmon < 10) {$Lmon = "0$Lmon";} if ($Lmday < 10) {$Lmday = "0$Lmday";} if ($Lhour < 10) {$Lhour = "0$Lhour";} if ($Lmin < 10) {$Lmin = "0$Lmin";} if ($Lsec < 10) {$Lsec = "0$Lsec";} $LLCT_DATE = "$Lyear-$Lmon-$Lmday $Lhour:$Lmin:$Lsec"; if ( ($alt_dial =~ /ALT|ADDR3|X/) && ($DBIPautoaltdial[$camp_CIPct] =~ /ALT|ADDR|X/) ) { if ( ($alt_dial =~ /ALT/) && ($DBIPautoaltdial[$camp_CIPct] =~ /ALT/) ) { $alt_phone =~ s/\D//gi; $phone_number = $alt_phone; } if ( ($alt_dial =~ /ADDR3/) && ($DBIPautoaltdial[$camp_CIPct] =~ /ADDR3/) ) { $address3 =~ s/\D//gi; $phone_number = $address3; } if ( ($alt_dial =~ /^X/) && ($DBIPautoaltdial[$camp_CIPct] =~ /^X/) ) { if ($alt_dial =~ /LAST/) { $stmtA = "SELECT phone_code,phone_number FROM vicidial_list_alt_phones where lead_id='$lead_id' order by alt_phone_count desc limit 1;"; } else { $Talt_dial = $alt_dial; $Talt_dial =~ s/\D//gi; $stmtA = "SELECT phone_code,phone_number FROM vicidial_list_alt_phones where lead_id='$lead_id' and alt_phone_count='$Talt_dial';"; } $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $phone_code = $aryA[0]; $phone_number = $aryA[1]; $phone_number =~ s/\D//gi; } $sthA->finish(); } $stmtA = "UPDATE vicidial_list set called_since_last_reset='$CSLR', called_count='$called_count',user='VDAD',last_local_call_time='$LLCT_DATE' where lead_id='$lead_id';"; } else { $stmtA = "UPDATE vicidial_list set called_since_last_reset='$CSLR', called_count='$called_count',user='VDAD',last_local_call_time='$LLCT_DATE' where lead_id='$lead_id';"; } # update daily called counts for this lead $stmtDC = "INSERT IGNORE INTO vicidial_lead_call_daily_counts SET lead_id='$lead_id',modify_date=NOW(),list_id='$PSCBlist_id',called_count_total='1',called_count_auto='1' ON DUPLICATE KEY UPDATE modify_date=NOW(),list_id='$PSCBlist_id',called_count_total=(called_count_total + 1),called_count_auto=(called_count_auto + 1);"; # update daily called counts for this phone_number $stmtPDC = "INSERT IGNORE INTO vicidial_phone_number_call_daily_counts SET phone_number='$phone_number',modify_date=NOW(),called_count='1' ON DUPLICATE KEY UPDATE modify_date=NOW(),called_count=(called_count + 1);"; if ($staggered < 1) { $affected_rows = $dbhA->do($stmtA); $affected_rowsDC = $dbhA->do($stmtDC); $affected_rowsPDC = $dbhA->do($stmtPDC); if ($DB) {print "LEAD UPDATE: $affected_rows|$stmtA|\n";} if ($DB) {print "LEAD CALL COUNT UPDATE: $affected_rowsDC|$stmtDC|\n";} if ($DB) {print "PHONE CALL COUNT UPDATE: $affected_rowsPDC|$stmtPDC|\n";} } else { $vl_updates[$staggered_ct] = $stmtA; $vdc_updates[$staggered_ct] = $stmtDC; $vdcp_updates[$staggered_ct] = $stmtPDC; } $PADlead_id = sprintf("%010s", $lead_id); while (length($PADlead_id) > 10) {chop($PADlead_id);} # VmddhhmmssLLLLLLLLLL Set the callerIDname to a unique call_id string $VqueryCID = "V$CIDdate$PADlead_id"; if ( ( ($DBIPscheduled_callbacks_auto_reschedule[$camp_CIPct] !~ /DISABLED/) && (length($DBIPscheduled_callbacks_auto_reschedule[$camp_CIPct]) > 0) ) || ($hopper_source eq 'C') ) { ### gather vicidial_callbacks information for this lead, if any $stmtA = "SELECT callback_id,callback_time,lead_status,list_id FROM vicidial_callbacks where lead_id='$lead_id' and status='LIVE' and recipient='ANYONE' order by callback_id limit 1;"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArowsPSCB=$sthA->rows; if ($sthArowsPSCB > 0) { @aryA = $sthA->fetchrow_array; $PSCBcallback_id = $aryA[0]; $PSCBcallback_time = $aryA[1]; $PSCBlead_status = $aryA[2]; $PSCBlist_id = $aryA[3]; } $sthA->finish(); ### insert record in recent callbacks table if ($sthArowsPSCB > 0) { $stmtA = "INSERT INTO vicidial_recent_ascb_calls SET call_date=NOW(),callback_date='$PSCBcallback_time',callback_id='$PSCBcallback_id',caller_code='$VqueryCID',lead_id='$lead_id',server_ip='$DB_camp_server_server_ip[$server_CIPct]',orig_status='$PSCBlead_status',reschedule='$DBIPscheduled_callbacks_auto_reschedule[$camp_CIPct]',list_id='$PSCBlist_id',rescheduled='U';"; $affected_rows = $dbhA->do($stmtA); } } $stmtA = "DELETE FROM vicidial_hopper where lead_id='$lead_id';"; $affected_rows = $dbhA->do($stmtA); $CCID_on=0; $CCID=''; $CCIDtype=''; $local_DEF = 'Local/'; $local_AMP = '@'; $Local_out_prefix = '9'; $Local_dial_timeout = '60'; if ($DBIPdialtimeout[$camp_CIPct] > 4) {$Local_dial_timeout = $DBIPdialtimeout[$camp_CIPct];} if ($DTL_override > 4) {$Local_dial_timeout = $DTL_override;} $Local_dial_timeout = ($Local_dial_timeout * 1000); if (length($DBIPdialprefix[$camp_CIPct]) > 0) {$Local_out_prefix = "$DBIPdialprefix[$camp_CIPct]";} if (length($LIST_dial_prefix_override) > 0) {$Local_out_prefix = "$LIST_dial_prefix_override";} if (length($DBIPvdadexten[$camp_CIPct]) > 0) {$VDAD_dial_exten = "$DBIPvdadexten[$camp_CIPct]";} else {$VDAD_dial_exten = "$answer_transfer_agent";} if (length($DBIPcampaigncid[$camp_CIPct]) > 6) {$CCID = "$DBIPcampaigncid[$camp_CIPct]"; $CCID_on++; $CCIDtype='CAMPAIGN_CID';} $temp_CID=''; if ( (length($LIST_cid_group_override) > 0) && ($LIST_cid_group_override !~ /\-\-\-DISABLED\-\-\-/) ) { $stmtA = "SELECT cid_group_type FROM vicidial_cid_groups where cid_group_id='$LIST_cid_group_override';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $cid_group_type = $aryA[0]; $temp_CID=''; $temp_vcca=''; $temp_ac=''; if ($cid_group_type =~ /AREACODE/) { $temp_ac_two = substr("$phone_number", 0, 2); $temp_ac_three = substr("$phone_number", 0, 3); $temp_ac_four = substr("$phone_number", 0, 4); $temp_ac_five = substr("$phone_number", 0, 5); $stmtA = "SELECT outbound_cid,areacode FROM vicidial_campaign_cid_areacodes where campaign_id='$LIST_cid_group_override' and areacode IN('$temp_ac_two','$temp_ac_three','$temp_ac_four','$temp_ac_five') and active='Y' order by CAST(areacode as SIGNED INTEGER) asc, call_count_today desc limit 100000;"; } if ($cid_group_type =~ /STATE/) { $temp_state = $state; $stmtA = "SELECT outbound_cid,areacode FROM vicidial_campaign_cid_areacodes where campaign_id='$LIST_cid_group_override' and areacode IN('$temp_state') and active='Y' order by call_count_today desc limit 100000;"; } if ($cid_group_type =~ /NONE/) { $stmtA = "SELECT outbound_cid,areacode FROM vicidial_campaign_cid_areacodes where campaign_id='$LIST_cid_group_override' and active='Y' order by call_count_today desc limit 100000;"; } $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; $act=0; while ($sthArows > $act) { @aryA = $sthA->fetchrow_array; $temp_vcca = $aryA[0]; $temp_ac = $aryA[1]; $act++; } if ($act > 0) { $sthA->finish(); $stmtA="UPDATE vicidial_campaign_cid_areacodes set call_count_today=(call_count_today + 1) where campaign_id='$LIST_cid_group_override' and areacode='$temp_ac' and outbound_cid='$temp_vcca';"; $affected_rows = $dbhA->do($stmtA); if ($cid_group_type =~ /NONE/) { $stmtA="UPDATE vicidial_cid_groups set cid_auto_rotate_calls=(cid_auto_rotate_calls + 1) where cid_group_id='$LIST_cid_group_override';"; $affected_rows = $dbhA->do($stmtA); } } else {$sthA->finish();} $temp_CID = $temp_vcca; $temp_CID =~ s/\D//gi; } } if ( (length($campaign_cid_override) > 6) || (length($temp_CID) > 6) ) { if (length($temp_CID) > 6) {$CCID = "$temp_CID"; $CCID_on++; $CCIDtype='LIST_CID_GROUP';} else {$CCID = "$campaign_cid_override"; $CCID_on++; $CCIDtype='LIST_CID';} } else { if ($DBIPuse_custom_cid[$camp_CIPct] =~ /Y/) { $temp_CID = $security_phrase; $temp_CID =~ s/\D//gi; if (length($temp_CID) > 6) {$CCID = "$temp_CID"; $CCID_on++; $CCIDtype='CUSTOM_CID';} } $CIDG_set=0; if ($DBIPcid_group_id[$camp_CIPct] !~ /\-\-\-DISABLED\-\-\-/) { $stmtA = "SELECT cid_group_type FROM vicidial_cid_groups where cid_group_id='$DBIPcid_group_id[$camp_CIPct]';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $cid_group_type = $aryA[0]; $temp_CID=''; $temp_vcca=''; $temp_ac=''; if ($cid_group_type =~ /AREACODE/) { $temp_ac_two = substr("$phone_number", 0, 2); $temp_ac_three = substr("$phone_number", 0, 3); $temp_ac_four = substr("$phone_number", 0, 4); $temp_ac_five = substr("$phone_number", 0, 5); $stmtA = "SELECT outbound_cid,areacode FROM vicidial_campaign_cid_areacodes where campaign_id='$DBIPcid_group_id[$camp_CIPct]' and areacode IN('$temp_ac_two','$temp_ac_three','$temp_ac_four','$temp_ac_five') and active='Y' order by CAST(areacode as SIGNED INTEGER) asc, call_count_today desc limit 100000;"; } if ($cid_group_type =~ /STATE/) { $temp_state = $state; $stmtA = "SELECT outbound_cid,areacode FROM vicidial_campaign_cid_areacodes where campaign_id='$DBIPcid_group_id[$camp_CIPct]' and areacode IN('$temp_state') and active='Y' order by call_count_today desc limit 100000;"; } if ($cid_group_type =~ /NONE/) { $stmtA = "SELECT outbound_cid,areacode FROM vicidial_campaign_cid_areacodes where campaign_id='$DBIPcid_group_id[$camp_CIPct]' and active='Y' order by call_count_today desc limit 100000;"; } $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; $act=0; while ($sthArows > $act) { @aryA = $sthA->fetchrow_array; $temp_vcca = $aryA[0]; $temp_ac = $aryA[1]; $act++; } if ($act > 0) { $sthA->finish(); $stmtA="UPDATE vicidial_campaign_cid_areacodes set call_count_today=(call_count_today + 1) where campaign_id='$DBIPcid_group_id[$camp_CIPct]' and areacode='$temp_ac' and outbound_cid='$temp_vcca';"; $affected_rows = $dbhA->do($stmtA); if ($cid_group_type =~ /NONE/) { $stmtA="UPDATE vicidial_cid_groups set cid_auto_rotate_calls=(cid_auto_rotate_calls + 1) where cid_group_id='$DBIPcid_group_id[$camp_CIPct]';"; $affected_rows = $dbhA->do($stmtA); } } else {$sthA->finish();} $temp_CID = $temp_vcca; $temp_CID =~ s/\D//gi; if (length($temp_CID) > 6) {$CCID = "$temp_CID"; $CCID_on++; $CIDG_set++; $CCIDtype='CID_GROUP';} } } if ( ($DBIPcid_group_id_two[$camp_CIPct] !~ /\-\-\-DISABLED\-\-\-/) && ($CIDG_set < 1) ) { $stmtA = "SELECT cid_group_type FROM vicidial_cid_groups where cid_group_id='$DBIPcid_group_id_two[$camp_CIPct]';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $cid_group_type = $aryA[0]; $temp_CID=''; $temp_vcca=''; $temp_ac=''; if ($cid_group_type =~ /AREACODE/) { $temp_ac_two = substr("$phone_number", 0, 2); $temp_ac_three = substr("$phone_number", 0, 3); $temp_ac_four = substr("$phone_number", 0, 4); $temp_ac_five = substr("$phone_number", 0, 5); $stmtA = "SELECT outbound_cid,areacode FROM vicidial_campaign_cid_areacodes where campaign_id='$DBIPcid_group_id_two[$camp_CIPct]' and areacode IN('$temp_ac_two','$temp_ac_three','$temp_ac_four','$temp_ac_five') and active='Y' order by CAST(areacode as SIGNED INTEGER) asc, call_count_today desc limit 100000;"; } if ($cid_group_type =~ /STATE/) { $temp_state = $state; $stmtA = "SELECT outbound_cid,areacode FROM vicidial_campaign_cid_areacodes where campaign_id='$DBIPcid_group_id_two[$camp_CIPct]' and areacode IN('$temp_state') and active='Y' order by call_count_today desc limit 100000;"; } if ($cid_group_type =~ /NONE/) { $stmtA = "SELECT outbound_cid,areacode FROM vicidial_campaign_cid_areacodes where campaign_id='$DBIPcid_group_id_two[$camp_CIPct]' and active='Y' order by call_count_today desc limit 100000;"; } $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; $act=0; while ($sthArows > $act) { @aryA = $sthA->fetchrow_array; $temp_vcca = $aryA[0]; $temp_ac = $aryA[1]; $act++; } if ($act > 0) { $sthA->finish(); $stmtA="UPDATE vicidial_campaign_cid_areacodes set call_count_today=(call_count_today + 1) where campaign_id='$DBIPcid_group_id_two[$camp_CIPct]' and areacode='$temp_ac' and outbound_cid='$temp_vcca';"; $affected_rows = $dbhA->do($stmtA); if ($cid_group_type =~ /NONE/) { $stmtA="UPDATE vicidial_cid_groups set cid_auto_rotate_calls=(cid_auto_rotate_calls + 1) where cid_group_id='$DBIPcid_group_id_two[$camp_CIPct]';"; $affected_rows = $dbhA->do($stmtA); } } else {$sthA->finish();} $temp_CID = $temp_vcca; $temp_CID =~ s/\D//gi; if (length($temp_CID) > 6) {$CCID = "$temp_CID"; $CCID_on++; $CIDG_set++; $CCIDtype='CID_GROUP_TWO';} } } if ( ($DBIPuse_custom_cid[$camp_CIPct] =~ /AREACODE/) && ($CIDG_set < 1) ) { $temp_CID=''; $temp_vcca=''; $temp_ac=''; $temp_ac_two = substr("$phone_number", 0, 2); $temp_ac_three = substr("$phone_number", 0, 3); $temp_ac_four = substr("$phone_number", 0, 4); $temp_ac_five = substr("$phone_number", 0, 5); $stmtA = "SELECT outbound_cid,areacode FROM vicidial_campaign_cid_areacodes where campaign_id='$DBfill_campaign[$camp_CIPct]' and areacode IN('$temp_ac_two','$temp_ac_three','$temp_ac_four','$temp_ac_five') and active='Y' order by CAST(areacode as SIGNED INTEGER) asc, call_count_today desc limit 100000;"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; $act=0; while ($sthArows > $act) { @aryA = $sthA->fetchrow_array; $temp_vcca = $aryA[0]; $temp_ac = $aryA[1]; $act++; } if ($act > 0) { $sthA->finish(); $stmtA="UPDATE vicidial_campaign_cid_areacodes set call_count_today=(call_count_today + 1) where campaign_id='$DBfill_campaign[$camp_CIPct]' and areacode='$temp_ac' and outbound_cid='$temp_vcca';"; $affected_rows = $dbhA->do($stmtA); } else {$sthA->finish();} $temp_CID = $temp_vcca; $temp_CID =~ s/\D//gi; if (length($temp_CID) > 6) {$CCID = "$temp_CID"; $CCID_on++; $CCIDtype='AC_CID';} } } if ($Local_out_prefix =~ /x/i) {$Local_out_prefix = '';} if ($RECcount) { if ( (length($RECprefix)>0) && ($called_count < $RECcount) ) {$Local_out_prefix .= "$RECprefix";} } if ($lists_update !~ /'$list_id'/) {$lists_update .= "'$list_id',"; $LUcount++;} $lead_id_call_list .= "$lead_id|"; if (length($alt_dial)<1) {$alt_dial='MAIN';} ### whether to omit phone_code or not if ($DBIPomitcode[$camp_CIPct] > 0) {$Ndialstring = "$Local_out_prefix$phone_number";} else {$Ndialstring = "$Local_out_prefix$phone_code$phone_number";} $TFhourSTATE=''; if ($SScall_limit_24hour > 0) { $TFH_areacode = substr($phone_number, 0, 3); $stmtY = "SELECT state,country FROM vicidial_phone_codes where country_code='$phone_code' and areacode='$TFH_areacode';"; $sthY = $dbhA->prepare($stmtY) or die "preparing: ",$dbhA->errstr; $sthY->execute or die "executing: $stmtY", $dbhA->errstr; $sthYrows=$sthY->rows; if ($sthYrows > 0) { @aryY = $sthY->fetchrow_array; $TFhourSTATE = $aryY[0]; $TFhourCOUNTRY = $aryY[1]; } $sthA->finish(); } if (length($ext_context) < 1) {$ext_context='default';} ### use manager middleware-app to connect the next call to the meetme room if ($CCID_on) {$CIDstring = "\"$VqueryCID\" <$CCID>";} else {$CIDstring = "$VqueryCID";} if ($staggered < 1) { %ast_ver_str = parse_asterisk_version($DB_camp_server_asterisk_version[$server_CIPct]); if (( $ast_ver_str{major} = 1 ) && ($ast_ver_str{minor} > 11)) { $VDAD_dial_exten = "$DB_camp_server_routing_prefix[$server_CIPct]$VDAD_dial_exten"; $event_string = "|VDAD_dial_exten = $VDAD_dial_exten|"; &event_logger; } ### insert a NEW record to the vicidial_manager table to be processed $stmtA = "INSERT INTO vicidial_manager values('','','$SQLdate','NEW','N','$DB_camp_server_server_ip[$server_CIPct]','','Originate','$VqueryCID','Exten: $VDAD_dial_exten','Context: $ext_context','Channel: $local_DEF$Ndialstring$local_AMP$ext_context','Priority: 1','Callerid: $CIDstring','Timeout: $Local_dial_timeout','','','','VDACnote: $DBfill_campaign[$camp_CIPct]|$lead_id|$phone_code|$phone_number|OUTBALANCE|$alt_dial|$DBIPqueue_priority[$camp_CIPct]|$server_ip|$CCIDtype')"; $affected_rows = $dbhA->do($stmtA); $event_string = "| number call dialed|$DBfill_campaign[$camp_CIPct]|$VqueryCID|$stmtA|$gmt_offset_now|$alt_dial|$DB_camp_server_server_ip[$server_CIPct]|$DB_camp_server_asterisk_version[$server_CIPct]|$CCIDtype"; &event_logger; ### insert a SENT record to the vicidial_auto_calls table $stmtA = "INSERT INTO vicidial_auto_calls (server_ip,campaign_id,status,lead_id,callerid,phone_code,phone_number,call_time,call_type,alt_dial,queue_priority) values('$DB_camp_server_server_ip[$server_CIPct]','$DBfill_campaign[$camp_CIPct]','SENT','$lead_id','$VqueryCID','$phone_code','$phone_number','$SQLdate','OUTBALANCE','$alt_dial','$DBIPqueue_priority[$camp_CIPct]')"; $affected_rows = $dbhA->do($stmtA); $calls_placed++; ### insert log record into vicidial_dial_log table $stmtA = "INSERT INTO vicidial_dial_log SET caller_code='$VqueryCID',lead_id='$lead_id',server_ip='$DB_camp_server_server_ip[$server_CIPct]',call_date='$SQLdate',extension='$VDAD_dial_exten',channel='$local_DEF$Ndialstring$local_AMP$ext_context',timeout='$Local_dial_timeout',outbound_cid='$CIDstring',context='$ext_context';"; $affected_rows = $dbhA->do($stmtA); ### insert log record into vicidial_lead_24hour_calls table $stmtD = "INSERT INTO vicidial_lead_24hour_calls SET lead_id='$lead_id',list_id='$list_id',call_date=NOW(),phone_number='$phone_number',phone_code='$phone_code',state='$TFhourSTATE',call_type='AUTO';"; $affected_rowsD = $dbhA->do($stmtD); ### insert log record into vicidial_dial_cid_log table $stmtE = "INSERT INTO vicidial_dial_cid_log SET caller_code='$VqueryCID',call_date='$SQLdate',call_type='OUTBALANCE',call_alt='$alt_dial',outbound_cid='$CCID',outbound_cid_type='$CCIDtype';"; $affected_rowsE = $dbhA->do($stmtE); } else { ##### create dummy records to have their server_ip filled in at the stagger section $vm_inserts[$staggered_ct] = "INSERT INTO vicidial_manager values('','','$SQLdate','NEW','N','XXXXXXXXXXXXXXX','','Originate','$VqueryCID','Exten: $VDAD_dial_exten','Context: $ext_context','Channel: $local_DEF$Ndialstring$local_AMP$ext_context','Priority: 1','Callerid: $CIDstring','Timeout: $Local_dial_timeout','','','','VDACnote: $DBfill_campaign[$camp_CIPct]|$lead_id|$phone_code|$phone_number|OUTBALANCE|$alt_dial|$DBIPqueue_priority[$camp_CIPct]|$server_ip|$CCIDtype')"; $vac_inserts[$staggered_ct] = "INSERT INTO vicidial_auto_calls (server_ip,campaign_id,status,lead_id,callerid,phone_code,phone_number,call_time,call_type,alt_dial,queue_priority) values('XXXXXXXXXXXXXXX','$DBfill_campaign[$camp_CIPct]','SENT','$lead_id','$VqueryCID','$phone_code','$phone_number','$SQLdate','OUTBALANCE','$alt_dial','$DBIPqueue_priority[$camp_CIPct]')"; $st_logged[$staggered_ct] = "$phone_number|$DBfill_campaign[$camp_CIPct]|$VqueryCID|$gmt_offset_now|$alt_dial|$CCIDtype|"; $vddl_inserts[$staggered_ct] = "INSERT INTO vicidial_dial_log SET caller_code='$VqueryCID',lead_id='$lead_id',server_ip='XXXXXXXXXXXXXXX',call_date='$SQLdate',extension='$VDAD_dial_exten',channel='$local_DEF$Ndialstring$local_AMP$ext_context',timeout='$Local_dial_timeout',outbound_cid='$CIDstring',context='$ext_context';"; $vltfh_inserts[$staggered_ct] = "INSERT INTO vicidial_lead_24hour_calls SET lead_id='$lead_id',list_id='$list_id',call_date=NOW(),phone_number='$phone_number',phone_code='$phone_code',state='$TFhourSTATE',call_type='AUTO';"; $vdcl_inserts[$staggered_ct] = "INSERT INTO vicidial_dial_cid_log SET caller_code='$VqueryCID',call_date='$SQLdate',call_type='OUTBALANCE',call_alt='$alt_dial',outbound_cid='$CCID',outbound_cid_type='$CCIDtype';"; $DB_camp_servers_calls_placed++; $calls_placed++; $staggered_ct++; } if ($staggered < 1) { ### sleep for 2.5 hundredths of a second to not flood the server with new calls # usleep(1*25*1000); usleep(1*$per_call_delay*1000); } } } $call_CMPIPct++; } } } } else { $event_string.="No Agents logged in, not dialing"; &event_logger; } $server_CIPct++; } } else { $event_string.="No Balance Servers available that do not have a shortage, or no fill calls required"; &event_logger; } ############################################################################### ###### BEGIN - experimental balanced FILL dialing ($staggered) ############################################################################### if ( ($staggered > 0) && ($staggered_ct > 0) ) { $staggered_fill=0; $stmtA = "SELECT count(*),vicidial_balance_rank FROM servers where vicidial_balance_active = 'Y' group by vicidial_balance_rank order by vicidial_balance_rank desc;"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; $st_ct=0; while ($sthArows > $st_ct) { @aryA = $sthA->fetchrow_array; $ST_count[$st_ct] = $aryA[0]; $ST_rank[$st_ct] = $aryA[1]; $st_ct++; } $sthA->finish(); ##### gather available trunks on all servers and place calls $staggered_rank_ct=0; while ( ($st_ct > $staggered_rank_ct) && ($staggered_ct > $staggered_fill) ) { $stmtA = "SELECT server_ip,asterisk_version,routing_prefix FROM servers where vicidial_balance_rank='$ST_rank[$staggered_rank_ct]' and vicidial_balance_active = 'Y' order by server_ip LIMIT $ST_count[$staggered_rank_ct];"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArowsSIPS=$sthA->rows; $TOTAL_available=0; $st_si_ct=0; while ($sthArowsSIPS > $st_si_ct) { @aryA = $sthA->fetchrow_array; $ST_server_ip[$st_si_ct] = $aryA[0]; $ST_asterisk_version[$st_si_ct] = $aryA[1]; $ST_routing_prefix[$st_si_ct] = $aryA[2]; $io=0; foreach(@DB_camp_server_server_ip) { if ( ($DB_camp_server_server_ip[$io] =~ /$ST_server_ip[$st_si_ct]/) && (length($DB_camp_server_server_ip[$io]) == length($ST_server_ip[$st_si_ct])) ) { $ST_available[$st_si_ct] = $SERVER_CAMP_temp_avail[$io]; $ST_tally[$st_si_ct] = $SERVER_CAMP_temp_tally[$io]; $TOTAL_available = ($TOTAL_available + $ST_available[$st_si_ct]); } $io++; } $st_si_ct++; } $sthA->finish(); ##### place calls $failsafe_ct=0; $RANK_calls_placed=0; $st_si_loop=0; $TEMP_server_ip = ''; $TEMP_asterisk_version = ''; $TEMP_routing_prefix = ''; $TEMP_vm_insert = ''; $TEMP_vac_insert = ''; $TEMP_vl_update = ''; $TEMP_st_logged = ''; $TEMP_vddl_inserts = ''; $TEMP_vltfh_inserts = ''; $TEMP_vdcl_inserts = ''; $TEMP_vm_insert = ''; $TEMP_vac_insert = ''; $TEMP_vddl_inserts = ''; while ( ($TOTAL_available > $RANK_calls_placed) && ($failsafe_ct < 99999) && ($staggered_fill <= $staggered_ct) ) { $TEMP_server_ip = $ST_server_ip[$st_si_loop]; $TEMP_asterisk_version = $ST_asterisk_version[$st_si_loop]; $TEMP_routing_prefix = $ST_routing_prefix[$st_si_loop]; $TEMP_vm_insert = $vm_inserts[$staggered_fill]; $TEMP_vac_insert = $vac_inserts[$staggered_fill]; $TEMP_vl_update = $vl_updates[$staggered_fill]; $TEMP_vdc_update = $vdc_updates[$staggered_fill]; $TEMP_vdcp_update = $vdcp_updates[$staggered_fill]; $TEMP_st_logged = $st_logged[$staggered_fill]; $TEMP_vddl_inserts = $vddl_inserts[$staggered_fill]; $TEMP_vltfh_inserts = $vltfh_inserts[$staggered_fill]; $TEMP_vdcl_inserts = $vdcl_inserts[$staggered_fill]; $TEMP_vm_insert =~ s/XXXXXXXXXXXXXXX/$TEMP_server_ip/gi; $TEMP_vac_insert =~ s/XXXXXXXXXXXXXXX/$TEMP_server_ip/gi; $TEMP_vddl_inserts =~ s/XXXXXXXXXXXXXXX/$TEMP_server_ip/gi; # add the routing prefix for Asterisk 13+ systems %ast_ver_str = parse_asterisk_version($TEMP_asterisk_version); if (( $ast_ver_str{major} = 1 ) && ($ast_ver_str{minor} > 11)) { $TEMP_vm_insert =~ s/Exten: /Exten: $TEMP_routing_prefix/gi; } if (length($TEMP_vm_insert) > 20) { $affected_rows_vl = $dbhA->do($TEMP_vl_update); $affected_rows_vdc = $dbhA->do($TEMP_vdc_update); $affected_rows_vdcp = $dbhA->do($TEMP_vdcp_update); $affected_rows_vm = $dbhA->do($TEMP_vm_insert); $affected_rows_vac = $dbhA->do($TEMP_vac_insert); $affected_rows_vddl = $dbhA->do($TEMP_vddl_inserts); $affected_rows_vltfh = $dbhA->do($TEMP_vltfh_inserts); $affected_rows_vdcl = $dbhA->do($TEMP_vdcl_inserts); if ($DB) {print "LEAD UPDATE: $affected_rows_vl|$TEMP_vl_update|\n";} if ($DB) {print "LEAD CALL COUNT UPDATE: $affected_rows_vdc|$TEMP_vdc_update|\n";} if ($DB) {print "PHONE CALL COUNT UPDATE: $affected_rows_vdcp|$TEMP_vdcp_update|\n";} if ($DB) {print "VICIDIAL_MANAGER INSERT: $affected_rows_vm|$TEMP_vm_insert|\n";} if ($DB) {print "VICIDIAL_AUTO_CALLS INSERT: $affected_rows_vac|$TEMP_vac_insert|\n";} if ($DB) {print "VICIDIAL_DIAL_LOG INSERT: $affected_rows_vddl|$TEMP_vddl_inserts|\n";} if ($DB) {print "VICIDIAL_LEAD_24HOUR_CALLS INSERT: $affected_rows_vltfh|$TEMP_vltfh_inserts|\n";} if ($DB) {print "VICIDIAL_DIAL_CID_LOG INSERT: $affected_rows_vdcl|$TEMP_vdcl_inserts|\n";} } $event_string = "| number call stagger dialed|$TEMP_vm_insert|$TEMP_server_ip|$staggered_fill|$staggered_ct|$affected_rows_vm|$affected_rows_vac|$affected_rows_vl|$affected_rows_vddl|$affected_rows_vltfh|$affected_rows_vdcl $TEMP_st_logged"; &event_logger; ### sleep for 2.5 hundredths of a second to not flood the server with new calls # usleep(1*25*1000); usleep(1*$per_call_delay*1000); $RANK_calls_placed++; $staggered_fill++; $failsafe_ct++; $st_si_loop++; if ($st_si_loop >= $st_si_ct) {$st_si_loop=0;} } $staggered_rank_ct++; } } $staggered_ct=0; @ST_server_ip=@MT; @ST_available=@MT; @ST_tally=@MT; @vm_inserts=@MT; @vac_inserts=@MT; @vl_updates=@MT; @vdc_updates=@MT; @vdcp_updates=@MT; @st_logged=@MT; @vddl_inserts=@MT; ############################################################################### ###### END - experimental balanced FILL dialing ($staggered) ############################################################################### $temp_balance_total = ($DBfill_current_balance[$camp_CIPct] + $DBfill_tally[$camp_CIPct]); if ($DB) {print "CURRENT FILL: $temp_balance_total = ($DBfill_current_balance[$camp_CIPct] + $DBfill_tally[$camp_CIPct])\n";} $stmtA = "UPDATE vicidial_campaign_stats SET balance_trunk_fill='$temp_balance_total' where campaign_id='$DBfill_campaign[$camp_CIPct]';"; $affected_rows = $dbhA->do($stmtA); if ($calls_placed > 0) { $stmtA="UPDATE vicidial_campaigns SET campaign_calldate='$now_date' where campaign_id='$DBfill_campaign[$camp_CIPct]';"; $affected_rows = $dbhA->do($stmtA); $calls_placed=0; } $camp_CIPct++; } } ################################################################################## ##### END LOOP IF THERE ARE BALANCE SERVERS AND THERE ARE SHORTAGES ################################################################################## else { if ($DB) {print "No Balance servers or no shortages\n";} $stmtA = "UPDATE vicidial_campaign_stats SET balance_trunk_fill='0';"; $affected_rows = $dbhA->do($stmtA); $event_string.="No Balance Servers available or No Shortages"; &event_logger; } } &get_time_now; if ($LUcount > 0) { chop($lists_update); $stmtA = "UPDATE vicidial_lists SET list_lastcalldate='$SQLdate' where list_id IN($lists_update);"; $affected_rows = $dbhA->do($stmtA); $event_string = "| lastcalldate UPDATED $affected_rows|$lists_update|"; &event_logger; } ############################################################################### ###### last, wait for a little bit and repeat the loop ############################################################################### ### sleep for 2 and a half seconds before beginning the loop again usleep(1*$loop_delay*1000); $endless_loop--; if($DB){print STDERR "\nloop counter: |$endless_loop|\n";} ### putting a blank file called "VDADfull.kill" in the directory will automatically safely kill this program if (-e "$PATHhome/VDADfull.kill") { unlink("$PATHhome/VDADfull.kill"); $endless_loop=0; $one_day_interval=0; print "\nPROCESS KILLED MANUALLY... EXITING\n\n" } if ($endless_loop =~ /0$/) # run every ten cycles (about 25 seconds) { ### Grab Server values from the database $stmtA = "SELECT vd_server_logs FROM servers where server_ip = '$VARserver_ip';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $DBvd_server_logs = $aryA[0]; if ($DBvd_server_logs =~ /Y/) {$SYSLOG = '1';} else {$SYSLOG = '0';} } $sthA->finish(); ### Grab Server values from the database in case they've changed $stmtA = "SELECT max_vicidial_trunks,answer_transfer_agent,local_gmt,ext_context FROM servers where server_ip = '$server_ip';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $DBmax_vicidial_trunks = $aryA[0]; $DBanswer_transfer_agent= $aryA[1]; $DBSERVER_GMT = $aryA[2]; $DBext_context = $aryA[3]; if ($DBmax_vicidial_trunks) {$max_vicidial_trunks = $DBmax_vicidial_trunks;} if ($DBanswer_transfer_agent) {$answer_transfer_agent = $DBanswer_transfer_agent;} if ($DBSERVER_GMT) {$SERVER_GMT = $DBSERVER_GMT;} if ($DBext_context) {$ext_context = $DBext_context;} } $sthA->finish(); $event_string = "| updating server parameters $max_vicidial_trunks|$answer_transfer_agent|$SERVER_GMT|$ext_context|$DBvd_server_logs|$SYSLOG|"; &event_logger; &get_time_now; } # update internal process log $iLog_ct++; if ($iLog_ct =~ /00$/) { $stmtA = "UPDATE vicidial_internal_log SET up_time=NOW(), action='running', stage='Loops: $iLog_ct' WHERE process='$script_name' and server_ip='$server_ip' order by db_time desc limit 1;"; if($DB){print STDERR "|$stmtA|";} my $affected_rows = $dbhA->do($stmtA); if($DB){print STDERR "$affected_rows|\n";} } $stat_count++; } if($DB){print "DONE... Exiting... Goodbye... See you later... Not really, initiating next loop...\n";} $event_string='HANGING UP|'; &event_logger; $one_day_interval--; } $event_string='CLOSING DB CONNECTION|'; &event_logger; $dbhA->disconnect(); if($DB){print "DONE... Exiting... Goodbye... See you later... Really I mean it this time\n";} exit; sub get_time_now #get the current date and time and epoch for logging call lengths and datetimes { $secX = time(); ($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime($secX); $LOCAL_GMT_OFF = $SERVER_GMT; $LOCAL_GMT_OFF_STD = $SERVER_GMT; if ($isdst) {$LOCAL_GMT_OFF++;} $GMT_now = ($secX - ($LOCAL_GMT_OFF * 3600)); ($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime($GMT_now); if ($hour < 10) {$hour = "0$hour";} if ($min < 10) {$min = "0$min";} if ($DB) {print "TIME DEBUG: $LOCAL_GMT_OFF_STD|$LOCAL_GMT_OFF|$isdst| GMT: $hour:$min\n";} ($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time); $year = ($year + 1900); $mon++; if ($mon < 10) {$mon = "0$mon";} if ($mday < 10) {$mday = "0$mday";} if ($hour < 10) {$hour = "0$hour";} if ($min < 10) {$min = "0$min";} if ($sec < 10) {$sec = "0$sec";} $now_date_epoch = time(); $now_date = "$year-$mon-$mday $hour:$min:$sec"; $file_date = "$year-$mon-$mday"; $CIDdate = "$mon$mday$hour$min$sec"; $tsSQLdate = "$year$mon$mday$hour$min$sec"; $SQLdate = "$year-$mon-$mday $hour:$min:$sec"; while (length($CIDdate) > 9) {$CIDdate =~ s/^.//gi;} # 0902235959 changed to 902235959 $BDtarget = ($secX - 10); ($Bsec,$Bmin,$Bhour,$Bmday,$Bmon,$Byear,$Bwday,$Byday,$Bisdst) = localtime($BDtarget); $Byear = ($Byear + 1900); $Bmon++; if ($Bmon < 10) {$Bmon = "0$Bmon";} if ($Bmday < 10) {$Bmday = "0$Bmday";} if ($Bhour < 10) {$Bhour = "0$Bhour";} if ($Bmin < 10) {$Bmin = "0$Bmin";} if ($Bsec < 10) {$Bsec = "0$Bsec";} $BDtsSQLdate = "$Byear$Bmon$Bmday$Bhour$Bmin$Bsec"; $PDtarget = ($secX - 30); ($Psec,$Pmin,$Phour,$Pmday,$Pmon,$Pyear,$Pwday,$Pyday,$Pisdst) = localtime($PDtarget); $Pyear = ($Pyear + 1900); $Pmon++; if ($Pmon < 10) {$Pmon = "0$Pmon";} if ($Pmday < 10) {$Pmday = "0$Pmday";} if ($Phour < 10) {$Phour = "0$Phour";} if ($Pmin < 10) {$Pmin = "0$Pmin";} if ($Psec < 10) {$Psec = "0$Psec";} $PDtsSQLdate = "$Pyear$Pmon$Pmday$Phour$Pmin$Psec"; $halfminSQLdate = "$Pyear-$Pmon-$Pmday $Phour:$Pmin:$Psec"; $XDtarget = ($secX - 1200); ($Xsec,$Xmin,$Xhour,$Xmday,$Xmon,$Xyear,$Xwday,$Xyday,$Xisdst) = localtime($XDtarget); $Xyear = ($Xyear + 1900); $Xmon++; if ($Xmon < 10) {$Xmon = "0$Xmon";} if ($Xmday < 10) {$Xmday = "0$Xmday";} if ($Xhour < 10) {$Xhour = "0$Xhour";} if ($Xmin < 10) {$Xmin = "0$Xmin";} if ($Xsec < 10) {$Xsec = "0$Xsec";} $XDSQLdate = "$Xyear-$Xmon-$Xmday $Xhour:$Xmin:$Xsec"; $TDtarget = ($secX - 600); ($Tsec,$Tmin,$Thour,$Tmday,$Tmon,$Tyear,$Twday,$Tyday,$Tisdst) = localtime($TDtarget); $Tyear = ($Tyear + 1900); $Tmon++; if ($Tmon < 10) {$Tmon = "0$Tmon";} if ($Tmday < 10) {$Tmday = "0$Tmday";} if ($Thour < 10) {$Thour = "0$Thour";} if ($Tmin < 10) {$Tmin = "0$Tmin";} if ($Tsec < 10) {$Tsec = "0$Tsec";} $TDSQLdate = "$Tyear-$Tmon-$Tmday $Thour:$Tmin:$Tsec"; } sub event_logger { if ($DB) {print "$now_date|$event_string|\n";} if ($SYSLOG) { ### open the log file for writing ### open(Lout, ">>$VDADLOGfile") || die "Can't open $VDADLOGfile: $!\n"; print Lout "$now_date|$event_string|\n"; close(Lout); } $event_string=''; } # subroutine to parse the asterisk version # and return a hash with the various part sub parse_asterisk_version { # grab the arguments my $ast_ver_str = $_[0]; # get everything after the - and put it in $ast_ver_postfix my @hyphen_parts = split( /-/ , $ast_ver_str ); my $ast_ver_postfix = $hyphen_parts[1]; # now split everything before the - up by the . my @dot_parts = split( /\./ , $hyphen_parts[0] ); my %ast_ver_hash; if ( $dot_parts[0] <= 1 ) { %ast_ver_hash = ( "major" => $dot_parts[0], "minor" => $dot_parts[1], "build" => $dot_parts[2], "revision" => $dot_parts[3], "postfix" => $ast_ver_postfix ); } # digium dropped the 1 from asterisk 10 but we still need it if ( $dot_parts[0] > 1 ) { %ast_ver_hash = ( "major" => 1, "minor" => $dot_parts[0], "build" => $dot_parts[1], "revision" => $dot_parts[2], "postfix" => $ast_ver_postfix ); } return ( %ast_ver_hash ); } sub internal_logger { $stmtA = "INSERT INTO vicidial_internal_log SET db_time=NOW(), up_time=NOW(), process='$script_name', server_ip='$server_ip', action='$action', stage='$stage';"; if($DB){print STDERR "|$stmtA|";} my $affected_rows = $dbhA->do($stmtA); if($DB){print STDERR "$affected_rows|\n";} }