LICENSE: AGPLv2 # # This script is designed to be used as a "No Agent Call URL" option for an # In-Group. It will take the lead_id and check to see if it is already in the # vicidial_abandon_check_queue table or the vicidial_hopper, and if not, add it # so that it can be processed by the AST_VDadapt.pl script. # # This script is part of the API group and any modifications of data are # logged to the vicidial_api_log table. # # Example of what to put in a No Agent Call URL field for an In-Group: # (IMPORTANT: user needs to be NOAGENTURL and pass needs to be set to the call_id) # VARhttp://192.168.1.1/agc/abandon_check_queue.php?lead_id=--A--lead_id--B--&dispo=--A--dispo--B--&user=NOAGENTURL&pass=--A--call_id--B--&log_to_file=1&source=test # # Definable Fields: (other fields should be left as they are) # - log_to_file - (0,1) if set to 1, will create a log file in the agc directory # - source - 1-20 characters, the source of this request # # Immediate reject reasons: # - lead is already in hopper # - lead is already in vicidial_abandon_check_queue # # # CHANGES # 230308-0844 - First Build # $api_script = 'abandonchk'; $php_script = 'abandon_check_queue.php'; require_once("dbconnect_mysqli.php"); require_once("functions.php"); $filedate = date("Ymd"); $filetime = date("H:i:s"); $IP = getenv ("REMOTE_ADDR"); $BR = getenv ("HTTP_USER_AGENT"); $PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER']; $PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW']; if (isset($_GET["lead_id"])) {$lead_id=$_GET["lead_id"];} elseif (isset($_POST["lead_id"])) {$lead_id=$_POST["lead_id"];} if (isset($_GET["dispo"])) {$dispo=$_GET["dispo"];} elseif (isset($_POST["dispo"])) {$dispo=$_POST["dispo"];} if (isset($_GET["user"])) {$user=$_GET["user"];} elseif (isset($_POST["user"])) {$user=$_POST["user"];} if (isset($_GET["pass"])) {$pass=$_GET["pass"];} elseif (isset($_POST["pass"])) {$pass=$_POST["pass"];} if (isset($_GET["DB"])) {$DB=$_GET["DB"];} elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];} if (isset($_GET["log_to_file"])) {$log_to_file=$_GET["log_to_file"];} elseif (isset($_POST["log_to_file"])) {$log_to_file=$_POST["log_to_file"];} if (isset($_GET["source"])) {$source=$_GET["source"];} elseif (isset($_POST["source"])) {$source=$_POST["source"];} $DB=preg_replace("/[^0-9a-zA-Z]/","",$DB); #$DB = '1'; # DEBUG override $US = '_'; $TD = '---'; $STARTtime = date("U"); $NOW_TIME = date("Y-m-d H:i:s"); $four_hours_ago = date("Y-m-d H:i:s", mktime(date("H")-4,date("i"),date("s"),date("m"),date("d"),date("Y"))); $original_sale_status = $sale_status; $sale_status = "$TD$sale_status$TD"; $search_value=''; $match_found=0; $primary_match_found=0; $age_trigger=0; $k=0; # filter variables $user=preg_replace("/\'|\"|\\\\|;| /","",$user); $pass=preg_replace("/\'|\"|\\\\|;| /","",$pass); # if options file exists, use the override values for the above variables # see the options-example.php file for more information if (file_exists('options.php')) { require_once('options.php'); } header ("Content-type: text/html; charset=utf-8"); ############################################# ##### START SYSTEM_SETTINGS AND USER LANGUAGE LOOKUP ##### $stmt = "SELECT use_non_latin,enable_languages,language_method,allow_web_debug FROM system_settings;"; $rslt=mysql_to_mysqli($stmt, $link); #if ($DB) {echo "$stmt\n";} $qm_conf_ct = mysqli_num_rows($rslt); if ($qm_conf_ct > 0) { $row=mysqli_fetch_row($rslt); $non_latin = $row[0]; $SSenable_languages = $row[1]; $SSlanguage_method = $row[2]; $SSallow_web_debug = $row[3]; } if ($SSallow_web_debug < 1) {$DB=0;} $VUselected_language = ''; $stmt="SELECT selected_language from vicidial_users where user='$user';"; if ($DB) {echo "|$stmt|\n";} $rslt=mysql_to_mysqli($stmt, $link); $sl_ct = mysqli_num_rows($rslt); if ($sl_ct > 0) { $row=mysqli_fetch_row($rslt); $VUselected_language = $row[0]; } ##### END SETTINGS LOOKUP ##### ########################################### $lead_id = preg_replace('/[^_0-9]/', '', $lead_id); $log_to_file = preg_replace('/[^-_0-9a-zA-Z]/', '', $log_to_file); if ($non_latin < 1) { $user=preg_replace("/[^-_0-9a-zA-Z]/","",$user); $pass=preg_replace("/[^-\.\+\/\=_0-9a-zA-Z]/","",$pass); $dispo = preg_replace('/[^-_0-9a-zA-Z]/', '', $dispo); $source = preg_replace('/[^-_0-9a-zA-Z]/', '', $source); } else { $user = preg_replace('/[^-_0-9\p{L}]/u','',$user); $pass = preg_replace('/[^-\.\+\/\=_0-9\p{L}]/u','',$pass); $dispo = preg_replace('/[^-_0-9\p{L}]/u', '', $dispo); $source = preg_replace('/[^-_0-9\p{L}]/u', '', $source); } if ($DB>0) {echo "$lead_id|$dispo|$user|$pass|$DB|$log_to_file|$source|\n";} if (strlen($dispo) < 1) { echo _QXZ("No dispo set").": 1|$dispo|\n"; exit; } else { if ($non_latin < 1) { $user=preg_replace("/[^-_0-9a-zA-Z]/","",$user); # $pass=preg_replace("/[^-_0-9a-zA-Z]/","",$pass); } if (preg_match("/NOAGENTURL/",$user)) { $PADlead_id = sprintf("%010s", $lead_id); if ( (strlen($pass) > 15) and (preg_match("/$PADlead_id$/",$pass)) ) { $stmt="SELECT count(*) from vicidial_log_extended where caller_code='$pass' and call_date > \"$four_hours_ago\";"; if ($DB) {echo "|$stmt|\n";} $rslt=mysql_to_mysqli($stmt, $link); $row=mysqli_fetch_row($rslt); $authlive=$row[0]; $auth=$row[0]; if ($authlive < 1) { echo _QXZ("Call Not Found:")." 2|$user|$pass|$authlive|\n"; exit; } } else { echo _QXZ("Invalid Call ID:")." 1|$user|$pass|$PADlead_id|\n"; exit; } } else { $auth=0; $auth_message = user_authorization($user,$pass,'',0,0,0,0,'abandon_check_queue'); if ($auth_message == 'GOOD') {$auth=1;} $stmt="SELECT count(*) from vicidial_live_agents where user='$user';"; if ($DB) {echo "|$stmt|\n";} $rslt=mysql_to_mysqli($stmt, $link); $row=mysqli_fetch_row($rslt); $authlive=$row[0]; } if ( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0) or ($authlive==0)) { echo _QXZ("Invalid Username/Password:")." |$user|$pass|$auth|$authlive|$auth_message|\n"; exit; } if (strlen($lead_id) > 0) { $search_count=0; $stmt = "SELECT phone_number FROM vicidial_list where lead_id='$lead_id';"; $rslt=mysql_to_mysqli($stmt, $link); if ($DB) {echo "$stmt\n";} $search_count = mysqli_num_rows($rslt); if ($search_count > 0) { $row=mysqli_fetch_row($rslt); $phone_number = $row[0]; } if ($search_count > 0) { $check_status='NEW'; $reject_reason=''; $hopper_count=0; $stmt = "SELECT count(*) FROM vicidial_hopper where lead_id='$lead_id';"; $rslt=mysql_to_mysqli($stmt, $link); if ($DB) {echo "$stmt\n";} $hc = mysqli_num_rows($rslt); if ($hc > 0) { $row=mysqli_fetch_row($rslt); $hopper_count = $row[0]; } if ($hopper_count > 0) { $check_status='REJECT'; $reject_reason='Lead already in hopper'; } $vacq_call_count=0; $stmt = "SELECT count(*) FROM vicidial_abandon_check_queue where call_id='$pass';"; $rslt=mysql_to_mysqli($stmt, $link); if ($DB) {echo "$stmt\n";} $hc = mysqli_num_rows($rslt); if ($hc > 0) { $row=mysqli_fetch_row($rslt); $vacq_call_count = $row[0]; } if ($vacq_call_count > 0) { $check_status='REJECT'; $reject_reason='Call already in abandon queue'; } $vacq_count=0; $stmt = "SELECT count(*) FROM vicidial_abandon_check_queue where lead_id='$lead_id' and check_status IN('NEW','QUEUE','PROCESSING') and abandon_time > \"$four_hours_ago\";"; $rslt=mysql_to_mysqli($stmt, $link); if ($DB) {echo "$stmt\n";} $hc = mysqli_num_rows($rslt); if ($hc > 0) { $row=mysqli_fetch_row($rslt); $vacq_count = $row[0]; } if ($vacq_count > 0) { $check_status='REJECT'; $reject_reason='Lead already active in abandon queue'; } $stmt="INSERT INTO vicidial_abandon_check_queue SET lead_id='$lead_id',phone_number='$phone_number',call_id='$pass',abandon_time=NOW(),dispo='$dispo',check_status='$check_status',reject_reason='$reject_reason',source='$source';"; if ($DB) {echo "$stmt\n";} $rslt=mysql_to_mysqli($stmt, $link); $affected_rows = mysqli_affected_rows($link); $SQL_log = "$stmt|$affected_rows|"; $SQL_log = preg_replace('/;/','',$SQL_log); $SQL_log = addslashes($SQL_log); $stmt="INSERT INTO vicidial_api_log set user='$user',agent_user='$user',function='abandon_check_queue',value='$lead_id',result='$affected_rows',result_reason='$check_status',source='vdc',data='$SQL_log',api_date='$NOW_TIME',api_script='$api_script';"; $rslt=mysql_to_mysqli($stmt, $link); $MESSAGE = _QXZ("DONE: %1s match found, %2s update to lead %3s",0,'',$search_count,$affected_rows,$lead_id); echo "$MESSAGE\n"; } else { $MESSAGE = _QXZ("DONE: no match found for lead %1s",0,'',$lead_id); echo "$MESSAGE\n"; } } else { $MESSAGE = _QXZ("DONE: lead %1s is not populated",0,'',$lead_id); echo "$MESSAGE\n"; } } if ($log_to_file > 0) { $fp = fopen ("./abandon_check_queue.txt", "w"); # fwrite ($fp, "$NOW_TIME|$k|$lead_id|$dispo|$user|XXXX|$DB|$log_to_file|$called_count|$first_pass_vars|$original_sale_status|$exclude_status|$called_count_trigger|$MESSAGE|\n"); fwrite ($fp, "$NOW_TIME|\n"); fclose($fp); }