, Joe Johnson LICENSE: AGPLv2 # # CHANGES # 230421-0843 - First build # 230422-0820 - Header fixes and no-records output # 230508-0247 - Graph links added # $startMS = microtime(); $report_name='User Latency Report'; require("dbconnect_mysqli.php"); require("functions.php"); $PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER']; $PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW']; $PHP_SELF=$_SERVER['PHP_SELF']; $PHP_SELF = preg_replace('/\.php.*/i','.php',$PHP_SELF); if (isset($_GET["DB"])) {$DB=$_GET["DB"];} elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];} if (isset($_GET["user"])) {$user=$_GET["user"];} elseif (isset($_POST["user"])) {$user=$_POST["user"];} if (isset($_GET["submit"])) {$submit=$_GET["submit"];} elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];} if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];} elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];} $DB=preg_replace("/[^0-9a-zA-Z]/","",$DB); $NOW_DATE = date("Y-m-d"); $NOW_TIME = date("Y-m-d H:i:s"); $last_midnight = date("Y-m-d 00:00:00"); $STARTtime = date("U"); ############################################# ##### START SYSTEM_SETTINGS LOOKUP ##### $stmt = "SELECT use_non_latin,webroot_writable,outbound_autodial_active,user_territories_active,enable_languages,language_method,allow_shared_dial,allow_web_debug FROM system_settings;"; $rslt=mysql_to_mysqli($stmt, $link); #if ($DB) {echo "$stmt\n";} $qm_conf_ct = mysqli_num_rows($rslt); if ($qm_conf_ct > 0) { $row=mysqli_fetch_row($rslt); $non_latin = $row[0]; $webroot_writable = $row[1]; $SSoutbound_autodial_active = $row[2]; $user_territories_active = $row[3]; $SSenable_languages = $row[4]; $SSlanguage_method = $row[5]; $SSallow_shared_dial = $row[6]; $SSallow_web_debug = $row[7]; } if ($SSallow_web_debug < 1) {$DB=0;} ##### END SETTINGS LOOKUP ##### ########################################### $submit = preg_replace('/[^-_0-9a-zA-Z]/', '', $submit); $SUBMIT = preg_replace('/[^-_0-9a-zA-Z]/', '', $SUBMIT); if ($non_latin < 1) { $PHP_AUTH_USER = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_USER); $PHP_AUTH_PW = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_PW); $user = preg_replace('/[^-_0-9a-zA-Z]/', '', $user); } else { $PHP_AUTH_USER = preg_replace('/[^-_0-9\p{L}]/u', '', $PHP_AUTH_USER); $PHP_AUTH_PW = preg_replace('/[^-_0-9\p{L}]/u', '', $PHP_AUTH_PW); $user = preg_replace('/[^-_0-9\p{L}]/u', '', $user); } $stmt="SELECT selected_language,user_group from vicidial_users where user='$PHP_AUTH_USER';"; if ($DB) {echo "|$stmt|\n";} $rslt=mysql_to_mysqli($stmt, $link); $sl_ct = mysqli_num_rows($rslt); if ($sl_ct > 0) { $row=mysqli_fetch_row($rslt); $VUselected_language = $row[0]; $LOGuser_group = $row[1]; } $auth=0; $reports_auth=0; $admin_auth=0; $auth_message = user_authorization($PHP_AUTH_USER,$PHP_AUTH_PW,'',1,0); if ($auth_message == 'GOOD') {$auth=1;} if ($auth > 0) { $stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and user_level > 7 and view_reports='1';"; if ($DB) {echo "|$stmt|\n";} $rslt=mysql_to_mysqli($stmt, $link); $row=mysqli_fetch_row($rslt); $admin_auth=$row[0]; $stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and user_level > 6 and view_reports='1';"; if ($DB) {echo "|$stmt|\n";} $rslt=mysql_to_mysqli($stmt, $link); $row=mysqli_fetch_row($rslt); $reports_auth=$row[0]; if ($reports_auth < 1) { $VDdisplayMESSAGE = _QXZ("You are not allowed to view reports"); Header ("Content-type: text/html; charset=utf-8"); echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n"; exit; } if ( ($reports_auth > 0) and ($admin_auth < 1) ) { $ADD=999999; $reports_only_user=1; } } else { $VDdisplayMESSAGE = _QXZ("Login incorrect, please try again"); if ($auth_message == 'LOCK') { $VDdisplayMESSAGE = _QXZ("Too many login attempts, try again in 15 minutes"); Header ("Content-type: text/html; charset=utf-8"); echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n"; exit; } if ($auth_message == 'IPBLOCK') { $VDdisplayMESSAGE = _QXZ("Your IP Address is not allowed") . ": $ip"; Header ("Content-type: text/html; charset=utf-8"); echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n"; exit; } Header("WWW-Authenticate: Basic realm=\"CONTACT-CENTER-ADMIN\""); Header("HTTP/1.0 401 Unauthorized"); echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$PHP_AUTH_PW|$auth_message|\n"; exit; } $stmt="SELECT modify_campaigns,user_group from vicidial_users where user='$PHP_AUTH_USER';"; $rslt=mysql_to_mysqli($stmt, $link); $row=mysqli_fetch_row($rslt); $LOGmodify_campaigns = $row[0]; $LOGuser_group = $row[1]; if ($LOGmodify_campaigns < 1) { Header ("Content-type: text/html; charset=utf-8"); echo _QXZ("You do not have permissions for campaign debugging").": |$PHP_AUTH_USER|\n"; exit; } $stmt="SELECT allowed_campaigns,allowed_reports,admin_viewable_groups,admin_viewable_call_times from vicidial_user_groups where user_group='$LOGuser_group';"; if ($DB) {$HTML_text.="|$stmt|\n";} $rslt=mysql_to_mysqli($stmt, $link); $row=mysqli_fetch_row($rslt); $LOGallowed_campaigns = $row[0]; $LOGallowed_reports = $row[1]; $LOGadmin_viewable_groups = $row[2]; $LOGadmin_viewable_call_times = $row[3]; $LOGallowed_campaignsSQL=''; $whereLOGallowed_campaignsSQL=''; if ( (!preg_match('/\-ALL/i', $LOGallowed_campaigns)) ) { $rawLOGallowed_campaignsSQL = preg_replace("/ -/",'',$LOGallowed_campaigns); $rawLOGallowed_campaignsSQL = preg_replace("/ /","','",$rawLOGallowed_campaignsSQL); $LOGallowed_campaignsSQL = "and campaign_id IN('$rawLOGallowed_campaignsSQL')"; $whereLOGallowed_campaignsSQL = "where campaign_id IN('$rawLOGallowed_campaignsSQL')"; } $regexLOGallowed_campaigns = " $LOGallowed_campaigns "; $admin_viewable_groupsALL=0; $LOGadmin_viewable_groupsSQL=''; $whereLOGadmin_viewable_groupsSQL=''; $valLOGadmin_viewable_groupsSQL=''; $vmLOGadmin_viewable_groupsSQL=''; if ( (!preg_match('/\-\-ALL\-\-/i',$LOGadmin_viewable_groups)) and (strlen($LOGadmin_viewable_groups) > 3) ) { $rawLOGadmin_viewable_groupsSQL = preg_replace("/ -/",'',$LOGadmin_viewable_groups); $rawLOGadmin_viewable_groupsSQL = preg_replace("/ /","','",$rawLOGadmin_viewable_groupsSQL); $LOGadmin_viewable_groupsSQL = "and user_group IN('---ALL---','$rawLOGadmin_viewable_groupsSQL')"; $whereLOGadmin_viewable_groupsSQL = "where user_group IN('---ALL---','$rawLOGadmin_viewable_groupsSQL')"; $valLOGadmin_viewable_groupsSQL = "and val.user_group IN('---ALL---','$rawLOGadmin_viewable_groupsSQL')"; $vmLOGadmin_viewable_groupsSQL = "and vm.user_group IN('---ALL---','$rawLOGadmin_viewable_groupsSQL')"; } else {$admin_viewable_groupsALL=1;} $regexLOGadmin_viewable_groups = " $LOGadmin_viewable_groups "; if ( (!preg_match("/$report_name/",$LOGallowed_reports)) and (!preg_match("/ALL REPORTS/",$LOGallowed_reports)) ) { Header("WWW-Authenticate: Basic realm=\"CONTACT-CENTER-ADMIN\""); Header("HTTP/1.0 401 Unauthorized"); echo "You are not allowed to view this report: |$PHP_AUTH_USER|$report_name|\n"; exit; } ##### BEGIN log visit to the vicidial_report_log table ##### $LOGip = getenv("REMOTE_ADDR"); $LOGbrowser = getenv("HTTP_USER_AGENT"); $LOGscript_name = getenv("SCRIPT_NAME"); $LOGserver_name = getenv("SERVER_NAME"); $LOGserver_port = getenv("SERVER_PORT"); $LOGrequest_uri = getenv("REQUEST_URI"); $LOGhttp_referer = getenv("HTTP_REFERER"); $LOGbrowser=preg_replace("/\'|\"|\\\\/","",$LOGbrowser); $LOGrequest_uri=preg_replace("/\'|\"|\\\\/","",$LOGrequest_uri); $LOGhttp_referer=preg_replace("/\'|\"|\\\\/","",$LOGhttp_referer); if (preg_match("/443/i",$LOGserver_port)) {$HTTPprotocol = 'https://';} else {$HTTPprotocol = 'http://';} if (($LOGserver_port == '80') or ($LOGserver_port == '443') ) {$LOGserver_port='';} else {$LOGserver_port = ":$LOGserver_port";} $LOGfull_url = "$HTTPprotocol$LOGserver_name$LOGserver_port$LOGrequest_uri"; $LOGhostname = php_uname('n'); if (strlen($LOGhostname)<1) {$LOGhostname='X';} if (strlen($LOGserver_name)<1) {$LOGserver_name='X';} $stmt="SELECT webserver_id FROM vicidial_webservers where webserver='$LOGserver_name' and hostname='$LOGhostname' LIMIT 1;"; $rslt=mysql_to_mysqli($stmt, $link); if ($DB) {echo "$stmt\n";} $webserver_id_ct = mysqli_num_rows($rslt); if ($webserver_id_ct > 0) { $row=mysqli_fetch_row($rslt); $webserver_id = $row[0]; } else { ##### insert webserver entry $stmt="INSERT INTO vicidial_webservers (webserver,hostname) values('$LOGserver_name','$LOGhostname');"; if ($DB) {echo "$stmt\n";} $rslt=mysql_to_mysqli($stmt, $link); $affected_rows = mysqli_affected_rows($link); $webserver_id = mysqli_insert_id($link); } $stmt="INSERT INTO vicidial_report_log set event_date=NOW(), user='$PHP_AUTH_USER', ip_address='$LOGip', report_name='$report_name', browser='$LOGbrowser', referer='$LOGhttp_referer', notes='$LOGserver_name:$LOGserver_port $LOGscript_name', url='$LOGfull_url', webserver='$webserver_id';"; if ($DB) {echo "|$stmt|\n";} $rslt=mysql_to_mysqli($stmt, $link); $report_log_id = mysqli_insert_id($link); ##### END log visit to the vicidial_report_log table ##### if ( (strlen($slave_db_server)>5) and (preg_match("/$report_name/",$reports_use_slave_db)) ) { mysqli_close($link); $use_slave_server=1; $db_source = 'S'; require("dbconnect_mysqli.php"); $MAIN.="\n"; } $stmt="select user,full_name from vicidial_users $whereLOGadmin_viewable_groupsSQL order by user;"; $rslt=mysql_to_mysqli($stmt, $link); if ($DB) {echo "$stmt\n";} $campaigns_to_print = mysqli_num_rows($rslt); $i=0; while ($i < $campaigns_to_print) { $row=mysqli_fetch_row($rslt); $users[$i] =$row[0]; $full_name[$i] =$row[1]; $i++; } $NWB = "\"HELP\""; ?> \n"; echo "\n"; echo "\n"; echo ""._QXZ("$report_name")."\n"; echo ""; $short_header=1; require("admin_header.php"); echo ""._QXZ("$report_name")." $NWB#user_latency_report$NWE\n"; echo "
"; echo "
\n"; echo "\n"; echo "\n"; if ( ($user != '--MOST-RECENT-ACTIVE-ARCHIVE--') and ($user != '--ACTIVE-USERS-TODAY--') ) {echo "           "._QXZ("MODIFY")." \n";} echo "
\n\n"; echo "
\n\n";


if (!$user)
	{
	echo "\n\n";
	echo _QXZ("PLEASE SELECT A USER ABOVE AND CLICK SUBMIT")."\n";
	}

else
	{
	$LATheaders = _QXZ("User Latency Summary").": ("._QXZ("in milliseconds").")\n";
	$LATheaders .= "| "._QXZ("USER", 20)." ! "._QXZ("DATE/TIME", 19)." ! "._QXZ("LAST WEB IP", 20)." ! "._QXZ("LATENCY NOW", 11)."! "._QXZ("1 min Avg", 10)." ! "._QXZ("1 min Peak", 10)." ! "._QXZ("1 hr Avg", 10)." ! "._QXZ("1 hr Peak", 10)." | "._QXZ("day Avg", 10)." ! "._QXZ("day Peak", 10)." |\n";
	$LATheaders .= "+----------------------+---------------------+----------------------+------------+------------+------------+------------+------------+------------+------------+\n";

	$multi_user=0;
	$latencies_to_print=0;
	$Hlatencies_to_print=0;
	$stmt="SELECT vlad.user,vlad.update_date,vlad.web_ip,vlad.latency,vlad.latency_min_avg,vlad.latency_min_peak,vlad.latency_hour_avg,vlad.latency_hour_peak,vlad.latency_today_avg,vlad.latency_today_peak from vicidial_live_agents_details vlad where vlad.user='" . mysqli_real_escape_string($link, $user) . "' $LOGadmin_viewable_groupsSQL order by user limit 1000;";
	if ($user == '--ACTIVE-USERS-TODAY--')
		{
		$multi_user=1;
		$stmt="SELECT vlad.user,vlad.update_date,vlad.web_ip,vlad.latency,vlad.latency_min_avg,vlad.latency_min_peak,vlad.latency_hour_avg,vlad.latency_hour_peak,vlad.latency_today_avg,vlad.latency_today_peak from vicidial_live_agents_details vlad where user!='' $LOGadmin_viewable_groupsSQL order by user limit 1000;";
		}
	$rslt=mysql_to_mysqli($stmt, $link);
	if ($DB) {echo "$stmt\n";}
	$latencies_to_print = mysqli_num_rows($rslt);
	if ($latencies_to_print > 0)
		{echo $LATheaders;}

	$i=0;   $archive_output='';
	while ($latencies_to_print > $i)
		{
		$row=mysqli_fetch_row($rslt);

		$archive_output .= "| ".sprintf("%-20s", $row[0])." |";
		$archive_output .= " ".sprintf("%-19s", $row[1])." |";
		$archive_output .= " ".sprintf("%-20s", $row[2])." |";
		$archive_output .= " ".sprintf("%-10s", $row[3])." |";
		$archive_output .= " ".sprintf("%-10s", $row[4])." |";
		$archive_output .= " ".sprintf("%-10s", $row[5])." |";
		$archive_output .= " ".sprintf("%-10s", $row[6])." |";
		$archive_output .= " ".sprintf("%-10s", $row[7])." |";
		$archive_output .= " ".sprintf("%-10s", $row[8])." |";
		$archive_output .= " ".sprintf("%-10s", $row[9])." |\n";

		$i++;
		}

	echo $archive_output;

	if ($multi_user < 1)
		{
		$stmt="select user,log_date,web_ip,latency_avg,latency_peak,if(date(log_date)>=date(now()-INTERVAL 7 DAY), 1, 0) as show_link from vicidial_agent_latency_summary_log where user='" . mysqli_real_escape_string($link, $user) . "' $LOGadmin_viewable_groupsSQL order by log_date desc,web_ip limit 1000;";
		$rslt=mysql_to_mysqli($stmt, $link);
		if ($DB) {echo "$stmt\n";}
		$Hlatencies_to_print = mysqli_num_rows($rslt);
		$i=0;
		if ( ($latencies_to_print < 1) and ($Hlatencies_to_print > 0) )
			{echo $LATheaders;}
		while ($Hlatencies_to_print > $i)
			{
			$row=mysqli_fetch_row($rslt);

			echo "| ".sprintf("%-20s", $row[0])." |";
			echo " ".sprintf("%-19s", $row[1])." |";
			if ($row[5])
				{
				echo " ".sprintf("%-20s", $row[2])." |";
				}
			else
				{
				echo " ".sprintf("%-20s", $row[2])." |";
				}
			echo " ".sprintf("%-10s", ' ')." |";
			echo " ".sprintf("%-10s", ' ')." |";
			echo " ".sprintf("%-10s", ' ')." |";
			echo " ".sprintf("%-10s", ' ')." |";
			echo " ".sprintf("%-10s", ' ')." |";
			echo " ".sprintf("%-10s", $row[3])." |";
			echo " ".sprintf("%-10s", $row[4])." |\n";

			$i++;
			}
		}
	else
		{
		echo "+----------------------+---------------------+----------------------+------------+------------+------------+------------+------------+------------+------------+\n";
		echo "| GRAPH AGENTS BY DATE:  [ ".date("Y-m-d")." ]";
		$date_stmt="select distinct date(log_date) as ldate from vicidial_agent_latency_log_archive order by ldate desc";
		$date_rslt=mysql_to_mysqli($date_stmt, $link);
		$col_width=119;
		while ($date_row=mysqli_fetch_row($date_rslt))
			{
			echo "   [ $date_row[0] ]";
			$col_width-=17;
			}
		echo sprintf("%-".$col_width."s", ' ')."|\n";
		echo "+----------------------+---------------------+----------------------+------------+------------+------------+------------+------------+------------+------------+\n";
		}
	if ( ($latencies_to_print < 1) and ($Hlatencies_to_print < 1) )
		{echo _QXZ("No records to report");}
	else
		{
		}

	echo "\n";
	}

if ($db_source == 'S')
	{
	mysqli_close($link);
	$use_slave_server=0;
	$db_source = 'M';
	require("dbconnect_mysqli.php");
	}

$endMS = microtime();
$startMSary = explode(" ",$startMS);
$endMSary = explode(" ",$endMS);
$runS = ($endMSary[0] - $startMSary[0]);
$runM = ($endMSary[1] - $startMSary[1]);
$TOTALrun = ($runS + $runM);

$stmt="UPDATE vicidial_report_log set run_time='$TOTALrun' where report_log_id='$report_log_id';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);

?>