LICENSE: AGPLv2 # # CHANGES # 190815-2242 - First build # 220224-1753 - Added allow_web_debug system setting # $startMS = microtime(); $report_name='Bench Agent Assign'; $user_group_restructions=''; require("dbconnect_mysqli.php"); require("functions.php"); $PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER']; $PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW']; $PHP_SELF=$_SERVER['PHP_SELF']; $PHP_SELF = preg_replace('/\.php.*/i','.php',$PHP_SELF); $ip = getenv("REMOTE_ADDR"); if (isset($_GET["DB"])) {$DB=$_GET["DB"];} elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];} if (isset($_GET["group"])) {$group=$_GET["group"];} elseif (isset($_POST["group"])) {$group=$_POST["group"];} if (isset($_GET["absent_agent"])) {$absent_agent=$_GET["absent_agent"];} elseif (isset($_POST["absent_agent"])) {$absent_agent=$_POST["absent_agent"];} if (isset($_GET["bench_agent"])) {$bench_agent=$_GET["bench_agent"];} elseif (isset($_POST["bench_agent"])) {$bench_agent=$_POST["bench_agent"];} if (isset($_GET["list_id"])) {$list_id=$_GET["list_id"];} elseif (isset($_POST["list_id"])) {$list_id=$_POST["list_id"];} if (isset($_GET["server_ip"])) {$server_ip=$_GET["server_ip"];} elseif (isset($_POST["server_ip"])) {$server_ip=$_POST["server_ip"];} if (isset($_GET["submit"])) {$submit=$_GET["submit"];} elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];} if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];} elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];} $DB=preg_replace("/[^0-9a-zA-Z]/","",$DB); ############################################# ##### START SYSTEM_SETTINGS LOOKUP ##### $stmt = "SELECT use_non_latin,webroot_writable,outbound_autodial_active,user_territories_active,enable_languages,language_method,allow_web_debug FROM system_settings;"; $rslt=mysql_to_mysqli($stmt, $link); #if ($DB) {echo "$stmt\n";} $qm_conf_ct = mysqli_num_rows($rslt); if ($qm_conf_ct > 0) { $row=mysqli_fetch_row($rslt); $non_latin = $row[0]; $webroot_writable = $row[1]; $SSoutbound_autodial_active = $row[2]; $user_territories_active = $row[3]; $SSenable_languages = $row[4]; $SSlanguage_method = $row[5]; $SSallow_web_debug = $row[6]; } if ($SSallow_web_debug < 1) {$DB=0;} ##### END SETTINGS LOOKUP ##### ########################################### $list_id = preg_replace('/[^0-9]/', '', $list_id); $server_ip = preg_replace('/[^-\.\:\_0-9a-zA-Z]/', '', $server_ip); $submit = preg_replace('/[^-_0-9a-zA-Z]/', '', $submit); $SUBMIT = preg_replace('/[^-_0-9a-zA-Z]/', '', $SUBMIT); if ($non_latin < 1) { $PHP_AUTH_USER = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_USER); $PHP_AUTH_PW = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_PW); $absent_agent = preg_replace('/[^-_0-9a-zA-Z]/', '', $absent_agent); $bench_agent = preg_replace('/[^-_0-9a-zA-Z]/', '', $bench_agent); $group = preg_replace('/[^-_0-9a-zA-Z]/', '', $group); } else { $PHP_AUTH_USER = preg_replace('/[^-_0-9\p{L}]/u', '', $PHP_AUTH_USER); $PHP_AUTH_PW = preg_replace('/[^-_0-9\p{L}]/u', '', $PHP_AUTH_PW); $absent_agent = preg_replace('/[^-_0-9\p{L}]/u', '', $absent_agent); $bench_agent = preg_replace('/[^-_0-9\p{L}]/u', '', $bench_agent); $group = preg_replace('/[^-_0-9\p{L}]/u', '', $group); } $stmt="SELECT selected_language from vicidial_users where user='$PHP_AUTH_USER';"; if ($DB) {echo "|$stmt|\n";} $rslt=mysql_to_mysqli($stmt, $link); $sl_ct = mysqli_num_rows($rslt); if ($sl_ct > 0) { $row=mysqli_fetch_row($rslt); $VUselected_language = $row[0]; } $auth=0; $reports_auth=0; $admin_auth=0; $auth_message = user_authorization($PHP_AUTH_USER,$PHP_AUTH_PW,'',1,0); if ($auth_message == 'GOOD') {$auth=1;} if ($auth > 0) { $stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and user_level > 8 and view_reports='1';"; if ($DB) {echo "|$stmt|\n";} $rslt=mysql_to_mysqli($stmt, $link); $row=mysqli_fetch_row($rslt); $admin_auth=$row[0]; $stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and user_level > 8 and view_reports='1';"; if ($DB) {echo "|$stmt|\n";} $rslt=mysql_to_mysqli($stmt, $link); $row=mysqli_fetch_row($rslt); $reports_auth=$row[0]; if ($reports_auth < 1) { $VDdisplayMESSAGE = _QXZ("You are not allowed to assign bench agents"); Header ("Content-type: text/html; charset=utf-8"); echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n"; exit; } if ( ($reports_auth > 0) and ($admin_auth < 1) ) { $ADD=999999; $reports_only_user=1; } } else { $VDdisplayMESSAGE = _QXZ("Login incorrect, please try again"); if ($auth_message == 'LOCK') { $VDdisplayMESSAGE = _QXZ("Too many login attempts, try again in 15 minutes"); Header ("Content-type: text/html; charset=utf-8"); echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n"; exit; } if ($auth_message == 'IPBLOCK') { $VDdisplayMESSAGE = _QXZ("Your IP Address is not allowed") . ": $ip"; Header ("Content-type: text/html; charset=utf-8"); echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n"; exit; } Header("WWW-Authenticate: Basic realm=\"CONTACT-CENTER-ADMIN\""); Header("HTTP/1.0 401 Unauthorized"); echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$PHP_AUTH_PW|$auth_message|\n"; exit; } $stmt="SELECT modify_leads,user_group from vicidial_users where user='$PHP_AUTH_USER';"; $rslt=mysql_to_mysqli($stmt, $link); $row=mysqli_fetch_row($rslt); $LOGmodify_leads = $row[0]; $LOGuser_group = $row[1]; if ($LOGmodify_leads < 1) { Header ("Content-type: text/html; charset=utf-8"); echo _QXZ("You do not have permissions to modify leads").": |$PHP_AUTH_USER|\n"; exit; } ##### BEGIN log visit to the vicidial_report_log table ##### $LOGip = getenv("REMOTE_ADDR"); $LOGbrowser = getenv("HTTP_USER_AGENT"); $LOGscript_name = getenv("SCRIPT_NAME"); $LOGserver_name = getenv("SERVER_NAME"); $LOGserver_port = getenv("SERVER_PORT"); $LOGrequest_uri = getenv("REQUEST_URI"); $LOGhttp_referer = getenv("HTTP_REFERER"); $LOGbrowser=preg_replace("/\'|\"|\\\\/","",$LOGbrowser); $LOGrequest_uri=preg_replace("/\'|\"|\\\\/","",$LOGrequest_uri); $LOGhttp_referer=preg_replace("/\'|\"|\\\\/","",$LOGhttp_referer); if (preg_match("/443/i",$LOGserver_port)) {$HTTPprotocol = 'https://';} else {$HTTPprotocol = 'http://';} if (($LOGserver_port == '80') or ($LOGserver_port == '443') ) {$LOGserver_port='';} else {$LOGserver_port = ":$LOGserver_port";} $LOGfull_url = "$HTTPprotocol$LOGserver_name$LOGserver_port$LOGrequest_uri"; $LOGhostname = php_uname('n'); if (strlen($LOGhostname)<1) {$LOGhostname='X';} if (strlen($LOGserver_name)<1) {$LOGserver_name='X';} $stmt="SELECT webserver_id FROM vicidial_webservers where webserver='$LOGserver_name' and hostname='$LOGhostname' LIMIT 1;"; $rslt=mysql_to_mysqli($stmt, $link); if ($DB) {echo "$stmt\n";} $webserver_id_ct = mysqli_num_rows($rslt); if ($webserver_id_ct > 0) { $row=mysqli_fetch_row($rslt); $webserver_id = $row[0]; } else { ##### insert webserver entry $stmt="INSERT INTO vicidial_webservers (webserver,hostname) values('$LOGserver_name','$LOGhostname');"; if ($DB) {echo "$stmt\n";} $rslt=mysql_to_mysqli($stmt, $link); $affected_rows = mysqli_affected_rows($link); $webserver_id = mysqli_insert_id($link); } $stmt="INSERT INTO vicidial_report_log set event_date=NOW(), user='$PHP_AUTH_USER', ip_address='$LOGip', report_name='$report_name', browser='$LOGbrowser', referer='$LOGhttp_referer', notes='$LOGserver_name:$LOGserver_port $LOGscript_name', url='$LOGfull_url', webserver='$webserver_id';"; if ($DB) {echo "|$stmt|\n";} $rslt=mysql_to_mysqli($stmt, $link); $report_log_id = mysqli_insert_id($link); ##### END log visit to the vicidial_report_log table ##### if ( (strlen($slave_db_server)>5) and (preg_match("/$report_name/",$reports_use_slave_db)) ) { mysqli_close($link); $use_slave_server=1; $db_source = 'S'; require("dbconnect_mysqli.php"); $MAIN.="\n"; } if ($db_source == 'S') { mysqli_close($link); $use_slave_server=0; $db_source = 'M'; require("dbconnect_mysqli.php"); } $NOW_DATE = date("Y-m-d"); $NOW_TIME = date("Y-m-d H:i:s"); $FILEDATE = date("YmdHis"); $STARTtime = date("U"); ?> \n"; echo ""._QXZ("Bench Agent Assign")."\n"; $short_header=1; require("admin_header.php"); $user_group_restructionsSQL=''; if (strlen($user_group_restructions) > 0) { $user_group_restructionsSQL = preg_replace("/,/","','",$user_group_restructions); $user_group_restructionsSQL = "and user_group IN('$user_group_restructionsSQL')"; } if ( (strlen($absent_agent) < 1) or (strlen($bench_agent) < 1) ) { $owner_menu="\n"; $list_idSQL=''; $owners_to_print=0; if (strlen($list_id) > 1) {$list_idSQL = "and list_id='$list_id'";} $stmt="SELECT owner,count(*) from vicidial_list where owner!='' $list_idSQL group by owner order by owner;"; $rslt=mysql_to_mysqli($stmt, $link); if ($DB) {echo "$stmt\n";} if ($rslt) {$owners_to_print = mysqli_num_rows($rslt);} $i=0; while ($i < $owners_to_print) { $row=mysqli_fetch_row($rslt); $owners[$i] = $row[0]; $owners_count[$i] = $row[1]; $i++; } $i=0; while ($i < $owners_to_print) { $users_to_print=0; $stmt="SELECT user,full_name from vicidial_users where user='$owners[$i]' $user_group_restructionsSQL;"; $rslt=mysql_to_mysqli($stmt, $link); if ($DB) {echo "$stmt\n";} if ($rslt) {$users_to_print = mysqli_num_rows($rslt);} if ($users_to_print > 0) { $row=mysqli_fetch_row($rslt); $owners_name[$i] = $row[1]; } $owner_menu .= "\n"; $i++; } $bench_menu="\n"; $benches_to_print=0; $stmt="SELECT user,full_name from vicidial_users where active='Y' $user_group_restructionsSQL order by user;"; $rslt=mysql_to_mysqli($stmt, $link); if ($DB) {echo "$stmt\n";} if ($rslt) {$benches_to_print = mysqli_num_rows($rslt);} $j=0; while ($j < $benches_to_print) { $row=mysqli_fetch_row($rslt); $users[$j] = $row[0]; $users_name[$j] = $row[1]; $bench_menu .= "\n"; $j++; } echo "
"; echo "
\n"; echo _QXZ("Absent Agent").": \n"; echo "     \n"; echo _QXZ("Bench Agent").": \n"; echo "\n"; echo "
\n\n"; echo "
\n\n";

	echo "\n\n";
	echo _QXZ("PLEASE SELECT AN ABSENT AGENT AND A BENCH AGENT AND CLICK SUBMIT")."\n";
	}

else
	{
	echo "
"; echo _QXZ("ABSENT AGENT").": $absent_agent \n"; echo _QXZ("BENCH AGENT").": $bench_agent \n"; $leads_to_print=0; if (strlen($list_id) > 1) {$list_idSQL = "and list_id='$list_id'";} $stmt="SELECT lead_id from vicidial_list where owner='$absent_agent' $list_idSQL order by lead_id;"; $rslt=mysql_to_mysqli($stmt, $link); if ($DB) {echo "$stmt\n";} if ($rslt) {$leads_to_print = mysqli_num_rows($rslt);} $j=0; while ($j < $leads_to_print) { $row=mysqli_fetch_row($rslt); $owner_lead_ids[$j] = $row[0]; $j++; } $LOGaffected_rows=0; $UPDATEaffected_rows=0; $j=0; while ($j < $leads_to_print) { $stmt="UPDATE vicidial_list set owner='$bench_agent' where lead_id='$owner_lead_ids[$j]';"; $rslt=mysql_to_mysqli($stmt, $link); $tempUPDATEaffected_rows = mysqli_affected_rows($link); if ($DB) {echo "$tempUPDATEaffected_rows|$stmt|\n";} if ($tempUPDATEaffected_rows > 0) { $UPDATEaffected_rows = ($UPDATEaffected_rows + $tempUPDATEaffected_rows); $stmt="INSERT INTO vicidial_bench_agent_log set lead_id='$owner_lead_ids[$j]', bench_date='$NOW_TIME', absent_agent='$absent_agent', bench_agent='$bench_agent', user='$PHP_AUTH_USER';"; $rslt=mysql_to_mysqli($stmt, $link); $LOGaffected_rows = ($LOGaffected_rows + mysqli_affected_rows($link)); if ($DB) {echo "$LOGaffected_rows|$stmt|\n";} } $j++; } if ($UPDATEaffected_rows > 0) { ### LOG INSERTION Admin Log Table ### $stmt="INSERT INTO vicidial_admin_log set event_date='$NOW_TIME', user='$PHP_AUTH_USER', ip_address='$ip', event_section='USERS', event_type='MODIFY', record_id='$absent_agent', event_code='ADMIN BENCH AGENT MODIFY', event_sql=\"\", event_notes='absent agent: $absent_agent bench_agent: $bench_agent leads updated: $UPDATEaffected_rows';"; if ($DB) {echo "|$stmt|\n";} $rslt=mysql_to_mysqli($stmt, $link); } echo _QXZ("Process complete, records updated").": $UPDATEaffected_rows
\n"; echo ""._QXZ("Click here to go back to the bench agent assign screen")."
\n"; } $endMS = microtime(); $startMSary = explode(" ",$startMS); $endMSary = explode(" ",$endMS); $runS = ($endMSary[0] - $startMSary[0]); $runM = ($endMSary[1] - $startMSary[1]); $TOTALrun = ($runS + $runM); $stmt="UPDATE vicidial_report_log set run_time='$TOTALrun' where report_log_id='$report_log_id';"; if ($DB) {echo "|$stmt|\n";} $rslt=mysql_to_mysqli($stmt, $link); ?>