#!/usr/bin/perl
#
# agi-3way_press_outside.agi version 2.14
# 
# Runs when a 3way call using a dial override is placed through a special 
# extension from the agent screen to an outside-agent where that outside-agent 
# will have to press-1 to accept the phone call.
# An example of the special extension: "49907917275551212" where:
#   - 49907 is the special extension
#   - 9 is the dial prefix
#   - 1 is the phone code
#   - 7275551212 is the outside-agent number to be dialed
# 
#	THIS IS THE SECOND REQUIRED AGI SCRIPT OF 2 FOR THIS FEATURE
#
# You need to put lines similar to those below in your extensions.conf file:
# ; Below are the parameters needed for the script to be run properly
# ; 1. the stage of the outside-agent phone call:
# ; 	answered - 	outside-agent has answered the phone call
# ; 	declined -	outside-agent has not pressed-1 in time and the call is to hung up
# ; 	accepted -	outside-agent has pressed-1 and is to be sent to the agent
#
#; VICIdial outside-agent transfer after initiated by agent:
#[xfer_press_dialplan]
#exten => s,1,Answer
#exten => s,n,NoOp(${call_3way_id})
#exten => s,n,NoOp(${CALLERID(name)})
#exten => s,n,AGI(agi-3way_press_outside.agi,answered---20)
#exten => s,n,Playback(sip-silence)
#exten => s,n,Wait(1)
#exten => s,n,Background(outside-sales)
#exten => s,n,Background(press-1)
#exten => s,n,Background(now)
#exten => s,n,Wait(10)
#exten => s,n,AGI(agi-3way_press_outside.agi,declined)
#exten => s,n,Hangup
#
#exten => 1,1,NoOp(${call_3way_id})
#exten => 1,n,NoOp(${CALLERID(name)})
#exten => 1,n,AGI(agi-3way_press_outside.agi,accepted)
#exten => 1,n,Hangup()
#
#exten => t,1,Playback(buzz)
#exten => t,n,Hangup()
#
#exten => i,1,Playback(buzz)
#exten => i,n,Hangup()
#
#
# Copyright (C) 2024  Matt Florell <vicidial@gmail.com>    LICENSE: AGPLv2
#
# changes:
# 231113-2041 - First Build
# 231227-1427 - Added multi-phone ability
# 240108-1503 - Added call_channel and call_transfer logging
# 240114-0946 - Added check of agent_heartbeat
# 240116-2109 - Added CLI flag for timeout
# 240425-2208 - Added ConfBridge support
#

$script = 'agi-3way_press_outside.agi';
$build = '240116-2109';

$at='@';
$S='*';
$mel=1;					# Mysql Error Log enabled = 1
$mysql_log_count=272;
$one_mysql_log=0;
$MT[0]='';
$timeout=100;
$conf_engine='';


$now_date_epoch = time();
($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
$year = ($year + 1900);
$mon++;
if ($mon < 10) {$mon = "0$mon";}
if ($mday < 10) {$mday = "0$mday";}
if ($hour < 10) {$hour = "0$hour";}
if ($min < 10) {$min = "0$min";}
if ($sec < 10) {$sec = "0$sec";}
$CIDdate = "$mon$mday$hour$min$sec";
$tsSQLdate = "$year$mon$mday$hour$min$sec";
$SQLdate = "$year-$mon-$mday $hour:$min:$sec";
$SQLdateBEGIN = $SQLdate;
	while (length($CIDdate) > 9) {$CIDdate =~ s/^.//gi;} # 0902235959 changed to 902235959

# default path to astguiclient configuration file:
$PATHconf =		'/etc/astguiclient.conf';

open(conf, "$PATHconf") || die "can't open $PATHconf: $!\n";
@conf = <conf>;
close(conf);
$i=0;
foreach(@conf)
	{
	$line = $conf[$i];
	$line =~ s/ |>|\n|\r|\t|\#.*|;.*//gi;
	if ( ($line =~ /^PATHhome/) && ($CLIhome < 1) )
		{$PATHhome = $line;   $PATHhome =~ s/.*=//gi;}
	if ( ($line =~ /^PATHlogs/) && ($CLIlogs < 1) )
		{$PATHlogs = $line;   $PATHlogs =~ s/.*=//gi;}
	if ( ($line =~ /^PATHagi/) && ($CLIagi < 1) )
		{$PATHagi = $line;   $PATHagi =~ s/.*=//gi;}
	if ( ($line =~ /^PATHweb/) && ($CLIweb < 1) )
		{$PATHweb = $line;   $PATHweb =~ s/.*=//gi;}
	if ( ($line =~ /^PATHsounds/) && ($CLIsounds < 1) )
		{$PATHsounds = $line;   $PATHsounds =~ s/.*=//gi;}
	if ( ($line =~ /^PATHmonitor/) && ($CLImonitor < 1) )
		{$PATHmonitor = $line;   $PATHmonitor =~ s/.*=//gi;}
	if ( ($line =~ /^VARserver_ip/) && ($CLIserver_ip < 1) )
		{$VARserver_ip = $line;   $VARserver_ip =~ s/.*=//gi;}
	if ( ($line =~ /^VARDB_server/) && ($CLIDB_server < 1) )
		{$VARDB_server = $line;   $VARDB_server =~ s/.*=//gi;}
	if ( ($line =~ /^VARDB_database/) && ($CLIDB_database < 1) )
		{$VARDB_database = $line;   $VARDB_database =~ s/.*=//gi;}
	if ( ($line =~ /^VARDB_user/) && ($CLIDB_user < 1) )
		{$VARDB_user = $line;   $VARDB_user =~ s/.*=//gi;}
	if ( ($line =~ /^VARDB_pass/) && ($CLIDB_pass < 1) )
		{$VARDB_pass = $line;   $VARDB_pass =~ s/.*=//gi;}
	if ( ($line =~ /^VARDB_port/) && ($CLIDB_port < 1) )
		{$VARDB_port = $line;   $VARDB_port =~ s/.*=//gi;}
	$i++;
	}

if (!$VARDB_port) {$VARDB_port='3306';}
if (!$AGILOGfile) {$AGILOGfile = "$PATHlogs/agiout.$year-$mon-$mday";}
if (!$TPALOGfile) {$TPALOGfile = "$PATHlogs/tpaout.$year-$mon-$mday";}

use DBI;
use Time::HiRes ('gettimeofday','usleep','sleep');  # necessary to have perl sleep command of less than one second
use Asterisk::AGI;
$AGI = new Asterisk::AGI;

$dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass")
    or die "Couldn't connect to database: " . DBI->errstr;

### Grab Server values from the database
$stmtA = "SELECT agi_output,local_gmt,conf_engine FROM servers where server_ip = '$VARserver_ip';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
	$dbhP=$dbhA;   $mysql_count='02001';   $MEL_aff_rows=$sthArows;   &mysql_error_logging;
$rec_count=0;
while ($sthArows > $rec_count)
	{
	$AGILOG = '0';
	@aryA = $sthA->fetchrow_array;
	$DBagi_output =		$aryA[0];
	$local_gmt =		$aryA[1];
	$conf_engine =		$aryA[2];
	if ($isdst) {$local_gmt++;}
	if ($DBagi_output =~ /STDERR/)	{$AGILOG = '1';}
	if ($DBagi_output =~ /FILE/)	{$AGILOG = '2';}
	if ($DBagi_output =~ /BOTH/)	{$AGILOG = '3';}
	$rec_count++;
	}
$sthA->finish();

#############################################
##### START SYSTEM SETTINGS LOOKUP      #####
$stmtA = "SELECT enable_queuemetrics_logging,queuemetrics_server_ip,queuemetrics_dbname,queuemetrics_login,queuemetrics_pass,queuemetrics_log_id,queuemetrics_eq_prepend,queuemetrics_pe_phone_append,did_agent_log,alt_log_server_ip,alt_log_dbname,alt_log_login,alt_log_pass,tables_use_alt_log_db,did_ra_extensions_enabled,queuemetrics_socket,queuemetrics_socket_url,enable_did_entry_list_id,enable_drop_lists,inbound_answer_config,agent_search_method,abandon_check_queue,inbound_credits FROM system_settings;";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
	$dbhP=$dbhA;   $mysql_count='02026';   $MEL_aff_rows=$sthArows;   &mysql_error_logging;
if ($sthArows > 0)
	{
	@aryA = $sthA->fetchrow_array;
	$enable_queuemetrics_logging =	$aryA[0];
	$queuemetrics_server_ip	=		$aryA[1];
	$queuemetrics_dbname =			$aryA[2];
	$queuemetrics_login=			$aryA[3];
	$queuemetrics_pass =			$aryA[4];
	$queuemetrics_log_id =			$aryA[5];
	$queuemetrics_eq_prepend =		$aryA[6];
	$queuemetrics_pe_phone_append = $aryA[7];
	$did_agent_log =				$aryA[8];
	$alt_log_server_ip =			$aryA[9];
	$alt_log_dbname =				$aryA[10];
	$alt_log_login =				$aryA[11];
	$alt_log_pass =					$aryA[12];
	$tables_use_alt_log_db =		$aryA[13];
	$did_ra_extensions_enabled =	$aryA[14];
	$queuemetrics_socket =			$aryA[15];
	$queuemetrics_socket_url = 		$aryA[16];
	$enable_did_entry_list_id =		$aryA[17];
	$enable_drop_lists =			$aryA[18];
	$inbound_answer_config =		$aryA[19];
	$SSagent_search_method =		$aryA[20];
	$SSabandon_check_queue =		$aryA[21];
	$SSinbound_credits =			$aryA[22];
	}
$sthA->finish();
##### END SYSTEM SETTINGS LOOKUP      #####
###########################################

### begin parsing run-time options ###
if (length($ARGV[0])>1)
	{
	if ($AGILOG) {$agi_string = "Perl Environment Dump:";   &agi_output;}
	$i=0;
	while ($#ARGV >= $i)
		{
		$args = "$args $ARGV[$i]";
		if ($AGILOG) {$agi_string = "$i|$ARGV[$i]";   &agi_output;}
		$i++;
		}
	
	### list of command-line array arguments:
	@ARGV_vars = split(/---/, $ARGV[0]);

	$stage = 		$ARGV_vars[0];
	$CLI_timeout = 	$ARGV_vars[1];
	$CLI_timeout =~ s/\D//gi;
	if (length($CLI_timeout) > 0)
		{
		if ($AGILOG) {$agi_string = "     Timeout CLI override: $timeout -> $CLI_timeout";   &agi_output;}
		$timeout = $CLI_timeout;
		}
	}

$|=1;
while(<STDIN>) 
	{
	chomp;
	last unless length($_);
	if ($AGILOG)
		{
		if (/^agi_(\w+)\:\s+(.*)$/)
			{
			$AGI{$1} = $2;
			}
		}

	if (/^agi_uniqueid\:\s+(.*)$/)		{$unique_id = $1; $uniqueid = $unique_id;}
	if (/^agi_channel\:\s+(.*)$/)		{$channel = $1;}
	if (/^agi_extension\:\s+(.*)$/)		{$extension = $1;}
	if (/^agi_type\:\s+(.*)$/)		{$type = $1;}
	if (/^agi_callerid\:\s+(.*)$/)		{$callerid = $1;}
	if (/^agi_calleridname\:\s+(.*)$/)	{$calleridname = $1;}
	if (/^agi_context\:\s+(.*)$/)		{$context = $1;}
	}
$callerid =~ s/\'|\\\\|\\\|\\|\\;|\\\;|\;|;//gi;
$calleridname =~ s/\'|\\\\|\\\|\\|\\;|\\\;|\;|;//gi;
$extension =~ s/\'|\"|\\\\|\\\|\\|\\;|\\\;|\;|;//gi;


if ($calleridname =~ /^V\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d|^Y\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d|^M\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d|^T\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d/)
	{
	$lead_id = substr($calleridname, 10, 10);
	$lead_id = ($lead_id + 0);
	}
if ($calleridname =~ /^DC\d\d\d\d\d\dW\d\d\d\d\d\d\d\d\d\dW/)
	{
	$lead_id = substr($calleridname, 9, 10);
	$lead_id = ($lead_id + 0);
	}

if ($calleridname =~ /^V\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d|^Y\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d|^T\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d/)
	{$callerid = $calleridname;}

if ( ($callerid =~ /\".*\"/) && ( (!$calleridname) or ($calleridname =~ /unknown/) ) )
	{
	$calleridname = $callerid;
	$calleridname =~ s/\<\d\d\d\d\d\d\d\d\d\d\>//gi;
	$calleridname =~ s/\"|\" //gi;
	}

if ($callerid !~ /^V\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d|^Y\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d|^M\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d|^T\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d/)
	{
	$callerid =~ s/\D|\'//gi;
	$calleridname =~ s/unknown|\'//gi;
	if ( (!$callerid) or ($callerid =~ /unknown/) )
		{$callerid = $calleridname;}
	}

foreach $i (sort keys %AGI) 
	{
	if ($AGILOG) {$agi_string = " -- $i = $AGI{$i}";   &agi_output;}
	}

if ($AGILOG) {$agi_string = "AGI Variables: |$unique_id|$channel|$extension|$type|$callerid|$stage|$build|";   &agi_output;}


$CALLvendor_lead_code = $AGI->get_variable('vendor_lead_code');
$CALLlead_id = $AGI->get_variable('lead_id');

if ($AGILOG) {$agi_string = "CALL Variables: |Lead ID: $lead_id($CALLlead_id)     VLC: $CALLvendor_lead_code     $callerid|";   &agi_output;}


if ($AGILOG) {$agi_string = "+++++ 3WAY PRESS OUTSIDE-AGENT STARTED : |$channel_group|$callerid|$now_date";   &agi_output;}

$VDADphone='';
$VDADphone_code='';
$VCcallerid = $channel_group;
$VD_campaign_id = $channel_group;
if (length($VCcallerid)<2)
	{$VCcallerid = 'ViciDial Inbound';}
	

### Grab Server values from the database
$cbc=0;
$stmtA = "SELECT voicemail_dump_exten,ext_context,answer_transfer_agent,local_gmt,asterisk_version,max_vicidial_trunks,voicemail_dump_exten_no_inst,routing_prefix FROM servers where server_ip = '$VARserver_ip';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
	$dbhP=$dbhA;   $mysql_count='02004';   $MEL_aff_rows=$sthArows;   &mysql_error_logging;
while ($sthArows > $cbc)
	{
	@aryA = $sthA->fetchrow_array;	
	$DBvoicemail_dump_exten	=		$aryA[0];
	$DBext_context		=			$aryA[1];
	$DBanswer_transfer_agent	=	$aryA[2];
	$DBSERVER_GMT		=			$aryA[3];
	$asterisk_version	=			$aryA[4];
	$DBmax_vicidial_trunks	=		$aryA[5];
	$voicemail_dump_exten_no_inst = $aryA[6];
	$routing_prefix			= $aryA[7];
	if ($DBvoicemail_dump_exten)	{$voicemail_dump_exten = $DBvoicemail_dump_exten;}
	if ($DBext_context)				{$ext_context = $DBext_context;}
	if ($DBanswer_transfer_agent)	{$answer_transfer_agent = $DBanswer_transfer_agent;}
	if ($DBSERVER_GMT)				{$SERVER_GMT = $DBSERVER_GMT;}
	if ($asterisk_version)			{$AST_ver = $asterisk_version;}
	if ($DBmax_vicidial_trunks)		{$max_vicidial_trunks = $DBmax_vicidial_trunks;}

	$LOCAL_GMT_OFF = $SERVER_GMT;
	$LOCAL_GMT_OFF_STD = $SERVER_GMT;

	if ($isdst) {$LOCAL_GMT_OFF++;}
	if ($DB) {print "SEED TIME  $now_date_epoch      :   $year-$mon-$mday $hour:$min:$sec  LOCAL GMT OFFSET NOW: $LOCAL_GMT_OFF\n";}

	$cbc++;
	}
$sthA->finish();


$AGI->stream_file('sip-silence');
$AGI->stream_file('sip-silence');

### Grab call details based on vicidial_3way_press_live record
$CALLserver_ip='';
$CALLsession_id='';
$CALLuser='';
$CALLlead_id='';
$CALLsession_id_3way='';
$CALLagent_heartbeat=0;
$stmtA = "SELECT server_ip,session_id,user,lead_id,session_id_3way,UNIX_TIMESTAMP(agent_heartbeat) FROM vicidial_3way_press_live where call_3way_id='$calleridname' order by call_date desc limit 1;";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
	$dbhP=$dbhA;   $mysql_count='02009';   $MEL_aff_rows=$sthArows;   &mysql_error_logging;
if ($sthArows > 0)
	{
	@aryA = $sthA->fetchrow_array;	
	$CALLserver_ip =		$aryA[0];
	$CALLsession_id =		$aryA[1];
	$CALLuser =				$aryA[2];
	$CALLlead_id =			$aryA[3];
	$CALLsession_id_3way =	$aryA[4];
	$CALLagent_heartbeat =	$aryA[5];
	}
$sthA->finish();

$heartbeat_test = ( (time()) - 9);
if ( ($sthArows > 0) && ($CALLagent_heartbeat <= $heartbeat_test) )
	{
	if ($AGILOG) {$agi_string = "3-WAY AGENT ERROR: heartbeat gone, exiting...  |($CALLagent_heartbeat < $heartbeat_test)|$calleridname|";   &agi_output;}

	### Update the call in vicidial_3way_press_live
	$stmtA="DELETE FROM vicidial_3way_press_live where call_3way_id='$calleridname';";
		if ($AGILOG) {$agi_string = "|$stmtA|";   &agi_output;}
	$affected_rowsA = $dbhA->do($stmtA);
	if ($AGILOG) {$agi_string = "--    vicidial_3way_press_live agent gone DELETE: |$affected_rowsA|$stmtA|";   &agi_output;}

	### Update the call in vicidial_3way_press_log
	$stmtA="UPDATE vicidial_3way_press_log SET result=CONCAT(result,'|Agent Gone: $SQLdate') where call_3way_id='$calleridname';";
		if ($AGILOG) {$agi_string = "|$stmtA|";   &agi_output;}
	$affected_rowsA = $dbhA->do($stmtA);
	if ($AGILOG) {$agi_string = "--    vicidial_3way_press_log agent gone UPDATE: |$affected_rowsA|$stmtA|";   &agi_output;}

	print "SET CONTEXT $context\n";
		$result = <STDIN>;
		checkresult($result);
	print "SET EXTENSION i\n";
		$result = <STDIN>;
		checkresult($result);
	print "SET PRIORITY 1\n";
		$result = <STDIN>;
		checkresult($result);
	exit;
	}

$stmtA = "SELECT user FROM vicidial_live_agents where lead_id='$lead_id' and server_ip='$CALLserver_ip' order by live_agent_id desc limit 1;";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
	$dbhP=$dbhA;   $mysql_count='02009';   $MEL_aff_rows=$sthArows;   &mysql_error_logging;
if ($sthArows > 0)
	{
	@aryA = $sthA->fetchrow_array;	
	$CALLuser	= $aryA[0];
	}
$sthA->finish();

if ( (length($CALLuser) < 1) || (length($CALLserver_ip) < 5) || (length($CALLsession_id) < 1) ) 
	{
	if ($AGILOG) {$agi_string = "3-WAY AGENT ERROR: no user/server/session found, exiting...  |$CALLuser|$CALLserver_ip|$CALLsession_id|$calleridname|";   &agi_output;}
	print "SET CONTEXT $context\n";
		$result = <STDIN>;
		checkresult($result);
	print "SET EXTENSION i\n";
		$result = <STDIN>;
		checkresult($result);
	print "SET PRIORITY 1\n";
		$result = <STDIN>;
		checkresult($result);
	exit;
	}

if ($AGILOG) {$agi_string = "3-WAY DEBUG: user/server/session found: |$CALLuser|$CALLserver_ip|$CALLsession_id|$calleridname|";   &agi_output;}

if ($stage =~ /answered/i) 
	{
	### Update the call in vicidial_3way_press_live
	$stmtA="UPDATE vicidial_3way_press_live SET status='ANSWERED',call_channel='$channel' where call_3way_id='$calleridname' and status!='DEFEATED';";
		if ($AGILOG) {$agi_string = "|$stmtA|";   &agi_output;}
	$affected_rowsA = $dbhA->do($stmtA);
	if ($AGILOG) {$agi_string = "--    vicidial_3way_press_live answered UPDATE: |$affected_rowsA|$stmtA|";   &agi_output;}

	### Update the call in vicidial_3way_press_log
	$stmtA="UPDATE vicidial_3way_press_log SET result=CONCAT(result,'|Answered: $SQLdate'),call_channel='$channel' where call_3way_id='$calleridname';";
		if ($AGILOG) {$agi_string = "|$stmtA|";   &agi_output;}
	$affected_rowsA = $dbhA->do($stmtA);
	if ($AGILOG) {$agi_string = "--    vicidial_3way_press_log answered UPDATE: |$affected_rowsA|$stmtA|";   &agi_output;}
	}

if ($stage =~ /accepted/i) 
	{
	$accepted_ct=0;

	$stmtA = "LOCK TABLES vicidial_3way_press_live WRITE;";
	my $LOCKaffected_rows = $dbhA->do($stmtA);
		$dbhP=$dbhA;   $mysql_count='02057';   $MEL_aff_rows=$LOCKaffected_rows;   &mysql_error_logging;

	if (length($qp_groupWAIT_aco)<2)
		{$qp_groupWAIT_aco="''";}
	### Get list of users that should take higher priority inbound calls first
	$stmtA = "SELECT count(*) from vicidial_3way_press_live where lead_id='$CALLlead_id' and status IN('ACCEPTED','RESERVED','TRANSFER') and call_3way_id!='$calleridname';";
	$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
	$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
	$sthArows=$sthA->rows;
		$dbhP=$dbhA;   $mysql_count='02XXX';   $MEL_aff_rows=$sthArows;   &mysql_error_logging;
	if ($sthArows > 0)
		{
		@aryA = $sthA->fetchrow_array;
		$accepted_ct = $aryA[0];
		}

	if ($accepted_ct < 1) 
		{
		### Update the call in vicidial_3way_press_live
		$stmtA = "UPDATE vicidial_3way_press_live SET status='ACCEPTED',call_channel='$channel' where call_3way_id='$calleridname';";
		my $UPDATEaffected_rows = $dbhA->do($stmtA);
			$dbhP=$dbhA;   $mysql_count='02XXX';   $MEL_aff_rows=$UPDATEaffected_rows;   &mysql_error_logging;
		if ($AGILOG) {$agi_string = "--    vicidial_3way_press_live accepted UPDATE: |$UPDATEaffected_rows|$stmtA|";   &agi_output;}

		### Update all other calls for this lead in vicidial_3way_press_live to DEFEATED status
		$stmtA = "UPDATE vicidial_3way_press_live SET status='DEFEATED' where lead_id='$CALLlead_id' and call_3way_id!='$calleridname';";
		my $UPDATEaffected_rows = $dbhA->do($stmtA);
			$dbhP=$dbhA;   $mysql_count='02XXX';   $MEL_aff_rows=$UPDATEaffected_rows;   &mysql_error_logging;
		if ($AGILOG) {$agi_string = "--    vicidial_3way_press_live defeated UPDATE: |$UPDATEaffected_rows|$stmtA|";   &agi_output;}

		$stmtA = "UNLOCK TABLES;";
		my $UNLOCKaffected_rows = $dbhA->do($stmtA);
			$dbhP=$dbhA;   $mysql_count='02XXX';   $MEL_aff_rows=$UNLOCKaffected_rows;   &mysql_error_logging;

		### Update the call in vicidial_3way_press_log
		$stmtA="UPDATE vicidial_3way_press_log SET result=CONCAT(result,'|Accepted: $SQLdate'),call_channel='$channel' where call_3way_id='$calleridname';";
			if ($AGILOG) {$agi_string = "|$stmtA|";   &agi_output;}
		$affected_rowsA = $dbhA->do($stmtA);
		if ($AGILOG) {$agi_string = "--    vicidial_3way_press_log accepted UPDATE: |$affected_rowsA|$stmtA|";   &agi_output;}


		# loop until session_id_3way is populated
		$CALLstatus='';
		$CALLconf_exten='';
		$wait_loop=0;
		while ($wait_loop < $timeout) 
			{
			usleep(1*990*1000);
			if ($wait_loop =~ /0$|5$/) 
				{
				$AGI->stream_file('hold_tone');
				}

			$stmtA = "SELECT status,session_id_3way,UNIX_TIMESTAMP(agent_heartbeat) FROM vicidial_3way_press_live where call_3way_id='$calleridname' order by call_date desc limit 1;";
			$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
			$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
			$sthArows=$sthA->rows;
				$dbhP=$dbhA;   $mysql_count='02XXX';   $MEL_aff_rows=$sthArows;   &mysql_error_logging;
			if ($sthArows > 0)
				{
				@aryA = $sthA->fetchrow_array;	
				$CALLstatus =			$aryA[0];
				$CALLconf_exten =		$aryA[1];
				$CALLagent_heartbeat =	$aryA[2];
				}
			$sthA->finish();

			$heartbeat_test = ( (time()) - 9);
			if ($CALLagent_heartbeat <= $heartbeat_test)
				{
				if ($AGILOG) {$agi_string = "3-WAY AGENT ERROR: heartbeat gone 2, exiting...  |($CALLagent_heartbeat < $heartbeat_test)|$calleridname|";   &agi_output;}

				### Update the call in vicidial_3way_press_live
				$stmtA="DELETE FROM vicidial_3way_press_live where call_3way_id='$calleridname';";
					if ($AGILOG) {$agi_string = "|$stmtA|";   &agi_output;}
				$affected_rowsA = $dbhA->do($stmtA);
				if ($AGILOG) {$agi_string = "--    vicidial_3way_press_live agent gone 2 DELETE: |$affected_rowsA|$stmtA|";   &agi_output;}

				### Update the call in vicidial_3way_press_log
				$stmtA="UPDATE vicidial_3way_press_log SET result=CONCAT(result,'|Agent Gone: $SQLdate') where call_3way_id='$calleridname';";
					if ($AGILOG) {$agi_string = "|$stmtA|";   &agi_output;}
				$affected_rowsA = $dbhA->do($stmtA);
				if ($AGILOG) {$agi_string = "--    vicidial_3way_press_log agent gone 2 UPDATE: |$affected_rowsA|$stmtA|";   &agi_output;}

				print "SET CONTEXT $context\n";
					$result = <STDIN>;
					checkresult($result);
				print "SET EXTENSION i\n";
					$result = <STDIN>;
					checkresult($result);
				print "SET PRIORITY 1\n";
					$result = <STDIN>;
					checkresult($result);
				exit;
				}

			if ( ($CALLstatus =~ /RESERVED/) && (length($CALLconf_exten) > 0) )
				{
				### Update the call in vicidial_3way_press_live
				$stmtA="UPDATE vicidial_3way_press_live SET status='TRANSFER' where call_3way_id='$calleridname';";
					if ($AGILOG) {$agi_string = "|$stmtA|";   &agi_output;}
				$affected_rowsA = $dbhA->do($stmtA);
				if ($AGILOG) {$agi_string = "--    vicidial_3way_press_live transfer UPDATE: |$affected_rowsA|$stmtA|";   &agi_output;}

				### Update the call in vicidial_3way_press_log
				$stmtA="UPDATE vicidial_3way_press_log SET result=CONCAT(result,'|Transfer: ',NOW()),call_transfer='Y' where call_3way_id='$calleridname';";
					if ($AGILOG) {$agi_string = "|$stmtA|";   &agi_output;}
				$affected_rowsA = $dbhA->do($stmtA);
				if ($AGILOG) {$agi_string = "--    vicidial_3way_press_log transfer UPDATE: |$affected_rowsA|$stmtA|";   &agi_output;}

				### Update vicidial_conferences to leave_3way=1
			#	$Ttimeout='Xtimeout9';
			#	$stmtA="UPDATE vicidial_conferences set leave_3way='1', leave_3way_datetime=NOW(), extension='3WAY_$CALLuser$Ttimeout' where server_ip='$CALLserver_ip' and conf_exten='$CALLconf_exten';";
				$stmtA="UPDATE vicidial_conferences set leave_3way='1', leave_3way_datetime=NOW(), extension='3WAY_$CALLuser' where server_ip='$CALLserver_ip' and conf_exten='$CALLconf_exten';";
					if ($AGILOG) {$agi_string = "|$stmtA|";   &agi_output;}
				$affected_rowsD = $dbhA->do($stmtA);
				if ($AGILOG) {$agi_string = "--    vicidial_conferences UPDATE: |$affected_rowsD|$stmtA|";   &agi_output;}

				### Delete the call in vicidial_3way_press_live
				$stmtA="DELETE from vicidial_3way_press_live where call_3way_id='$calleridname';";
					if ($AGILOG) {$agi_string = "|$stmtA|";   &agi_output;}
				$affected_rowsE = $dbhA->do($stmtA);
				if ($AGILOG) {$agi_string = "--    vicidial_3way_press_live transfer DELETE: |$affected_rowsE|$stmtA|";   &agi_output;}

				if ($conf_engine eq "CONFBRIDGE")
					{$XFERstr = "8$CALLconf_exten";}
				else
					{$XFERstr = "7$CALLconf_exten";}

				if ($AGILOG) {$agi_string = "3-WAY AGENT TRANSFER: |$CALLuser|$CALLserver_ip|$CALLconf_exten|$calleridname|";   &agi_output;}
				print "SET CONTEXT $ext_context\n";
					$result = <STDIN>;
					checkresult($result);
				print "SET EXTENSION $XFERstr\n";
					$result = <STDIN>;
					checkresult($result);
				print "SET PRIORITY 1\n";
					$result = <STDIN>;
					checkresult($result);

				$wait_loop=1000;
				exit;
				}
			$wait_loop++;
			}
		}
	else
		{
		# already accepted
		$stmtA = "UNLOCK TABLES;";
		my $UNLOCKaffected_rows = $dbhA->do($stmtA);
			$dbhP=$dbhA;   $mysql_count='02XXX';   $MEL_aff_rows=$UNLOCKaffected_rows;   &mysql_error_logging;

		### Update the call in vicidial_3way_press_live
		$stmtA="UPDATE vicidial_3way_press_live SET status='TOOSLOW' where call_3way_id='$calleridname';";
			if ($AGILOG) {$agi_string = "|$stmtA|";   &agi_output;}
		$affected_rowsA = $dbhA->do($stmtA);
		if ($AGILOG) {$agi_string = "--    vicidial_3way_press_live too slow UPDATE: |$affected_rowsA|$stmtA|";   &agi_output;}

		### Update the call in vicidial_3way_press_log
		$stmtA="UPDATE vicidial_3way_press_log SET result=CONCAT(result,'|Too Slow: $SQLdate') where call_3way_id='$calleridname';";
			if ($AGILOG) {$agi_string = "|$stmtA|";   &agi_output;}
		$affected_rowsA = $dbhA->do($stmtA);
		if ($AGILOG) {$agi_string = "--    vicidial_3way_press_log too slow UPDATE: |$affected_rowsA|$stmtA|";   &agi_output;}
		}
	}


if ($stage =~ /declined/i) 
	{
	### Update the call in vicidial_3way_press_live
	$stmtA="UPDATE vicidial_3way_press_live SET status='DECLINED' where call_3way_id='$calleridname' and status!='DEFEATED';";
		if ($AGILOG) {$agi_string = "|$stmtA|";   &agi_output;}
	$affected_rowsA = $dbhA->do($stmtA);
	if ($AGILOG) {$agi_string = "--    vicidial_3way_press_live declined UPDATE: |$affected_rowsA|$stmtA|";   &agi_output;}

	### Update the call in vicidial_3way_press_log
	$stmtA="UPDATE vicidial_3way_press_log SET result=CONCAT(result,'|Declined: $SQLdate') where call_3way_id='$calleridname';";
		if ($AGILOG) {$agi_string = "|$stmtA|";   &agi_output;}
	$affected_rowsA = $dbhA->do($stmtA);
	if ($AGILOG) {$agi_string = "--    vicidial_3way_press_log declined UPDATE: |$affected_rowsA|$stmtA|";   &agi_output;}
	}




exit;


sub checkresult 
	{
	my ($res) = @_;
	my $retval;
	$tests++;
	chomp $res;
	if ($res =~ /^200/) 
		{
		$res =~ /result=(-?\d+)/;
		if (!length($1)) 
			{
		#	print STDERR "FAIL ($res)\n";
			$fail++;
			}
		else 
			{
		#	print STDERR "PASS ($1)\n";
			$pass++;
			}
		}
	else 
		{
		#	print STDERR "FAIL (unexpected result '$res')\n";
			$fail++;
		}
	}


sub leading_zero($) 
	{
	$_ = $_[0];
	s/^(\d)$/0$1/;
	s/^(\d\d)$/0$1/;
	return $_;
	} # End of the leading_zero() routine.


sub agi_output
	{
	($Lsec,$Lmin,$Lhour,$Lmday,$Lmon,$Lyear,$Lwday,$Lyday,$Lisdst) = localtime(time);
	if ($Lhour < 10) {$Lhour = "0$Lhour";}
	if ($Lmin < 10) {$Lmin = "0$Lmin";}
	if ($Lsec < 10) {$Lsec = "0$Lsec";}
	$LOGtime = "$Lhour:$Lmin:$Lsec";

	if ($AGILOG >=2)
		{
		### open the log file for writing ###
		open(Lout, ">>$AGILOGfile")
				|| die "Can't open $AGILOGfile: $!\n";
		print Lout "$now_date|$LOGtime|$script|$agi_string\n";
		close(Lout);
		}
		### send to STDERR writing ###
	if ( ($AGILOG == '1') || ($AGILOG == '3') )
		{print STDERR "$now_date|$LOGtime|$script|$agi_string\n";}
	$agi_string='';
	}


sub mysql_error_logging
	{
	($Lsec,$Lmin,$Lhour,$Lmday,$Lmon,$Lyear,$Lwday,$Lyday,$Lisdst) = localtime(time);
	if ($Lhour < 10) {$Lhour = "0$Lhour";}
	if ($Lmin < 10) {$Lmin = "0$Lmin";}
	if ($Lsec < 10) {$Lsec = "0$Lsec";}
	$LOGtime = "$Lhour:$Lmin:$Lsec";

	$errno='';
	$error='';
	if ( ($mel > 0) || ($one_mysql_log > 0) )
		{
		$errno = $dbhP->err();
		if ( ($errno > 0) || ($mel > 1) || ($one_mysql_log > 0) )
			{
			$error = $dbhP->errstr();
			### open the log file for writing ###
			open(Eout, ">>$ERRLOGfile")
					|| die "Can't open $ERRLOGfile: $!\n";
			print Eout "$now_date|$LOGtime|$script|$mysql_count|$MEL_aff_rows|$errno|$error|$stmtA|$callerid|$insert_lead_id|\n";
			close(Eout);
			}
		}
	$one_mysql_log=0;
	}

# subroutine to parse the asterisk version
# and return a hash with the various part
sub parse_asterisk_version
	{
	# grab the arguments
	my $ast_ver_str = $_[0];

	# get everything after the - and put it in $ast_ver_postfix
	my @hyphen_parts = split( /-/ , $ast_ver_str );

	my $ast_ver_postfix = $hyphen_parts[1];

	# now split everything before the - up by the .
	my @dot_parts = split( /\./ , $hyphen_parts[0] );

	my %ast_ver_hash;

	if ( $dot_parts[0] <= 1 )
		{
			%ast_ver_hash = (
				"major" => $dot_parts[0],
				"minor" => $dot_parts[1],
				"build" => $dot_parts[2],
				"revision" => $dot_parts[3],
				"postfix" => $ast_ver_postfix
			);
		}

	# digium dropped the 1 from asterisk 10 but we still need it
	if ( $dot_parts[0] > 1 )
		{
			%ast_ver_hash = (
				"major" => 1,
				"minor" => $dot_parts[0],
				"build" => $dot_parts[1],
				"revision" => $dot_parts[2],
				"postfix" => $ast_ver_postfix
			);
		}

	return ( %ast_ver_hash );
	}