629 lines
21 KiB
Perl
629 lines
21 KiB
Perl
#!/usr/bin/perl
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#
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# VD_amd.agi version 2.2.0 *DBI-version*
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#
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# runs after a call goes through AMD in extensions.conf to send the call on to
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# it's proper destination, or when agent sends to VM message
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#
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# You need to put lines similar to those below in your extensions.conf file:
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#
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# ; VICIDIAL_auto_dialer transfer script AMD with Load Balanced:
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# exten => 8369,1,AGI(call_log.agi,${EXTEN})
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# exten => 8369,2,(AMD),AMD
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# exten => 8369,3,AGI(VD_amd.agi,${EXTEN}-----NO)
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# exten => 8369,4,AGI(agi-VDAD_LB_transfer.agi,${EXTEN})
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# exten => 8369,5,AGI(agi-VDAD_LB_transfer.agi,${EXTEN})
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# exten => 8369,6,AGI(agi-VDAD_LB_transfer.agi,${EXTEN})
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# exten => 8369,7,Hangup
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#
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# exten => 8320,1,AGI(VD_amd.agi,${EXTEN}-----YES)
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# exten => 8320,2,Hangup
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#
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# Copyright (C) 2009 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
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#
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# changes:
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# 60206-1434 first build
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# 60207-1205 added database records entries/modifications
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# 60207-1507 added ability to send AMs to campaign-defined message to leave
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# 60731-1407 - changed to use DBI-DBD::mysql
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# - changed to use /etc/astguiclient.conf for configs
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# 60815-1310 - added output options check from database
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# 71118-0252 - compatibility with Asterisk 1.4, added AA and AM statuses
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# 90916-1317 - Changed to audio file playback and TTS playback
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# 90924-1533 - Added answering machine message list_id override option
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#
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$script = 'VD_amd.agi';
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$A = 1; # set to 1 for AMD output messages mode
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$AMD_LOG = 1; # set to 1 for logfile
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($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
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$year = ($year + 1900);
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$mon++;
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if ($mon < 10) {$mon = "0$mon";}
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if ($mday < 10) {$mday = "0$mday";}
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if ($hour < 10) {$Fhour = "0$hour";}
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if ($min < 10) {$min = "0$min";}
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if ($sec < 10) {$sec = "0$sec";}
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$now_date_epoch = time();
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$now_date = "$year-$mon-$mday $hour:$min:$sec";
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# default path to astguiclient configuration file:
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$PATHconf = '/etc/astguiclient.conf';
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open(conf, "$PATHconf") || die "can't open $PATHconf: $!\n";
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@conf = <conf>;
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close(conf);
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$i=0;
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foreach(@conf)
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{
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$line = $conf[$i];
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$line =~ s/ |>|\n|\r|\t|\#.*|;.*//gi;
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if ( ($line =~ /^PATHhome/) && ($CLIhome < 1) )
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{$PATHhome = $line; $PATHhome =~ s/.*=//gi;}
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if ( ($line =~ /^PATHlogs/) && ($CLIlogs < 1) )
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{$PATHlogs = $line; $PATHlogs =~ s/.*=//gi;}
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if ( ($line =~ /^PATHagi/) && ($CLIagi < 1) )
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{$PATHagi = $line; $PATHagi =~ s/.*=//gi;}
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if ( ($line =~ /^PATHweb/) && ($CLIweb < 1) )
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{$PATHweb = $line; $PATHweb =~ s/.*=//gi;}
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if ( ($line =~ /^PATHsounds/) && ($CLIsounds < 1) )
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{$PATHsounds = $line; $PATHsounds =~ s/.*=//gi;}
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if ( ($line =~ /^PATHmonitor/) && ($CLImonitor < 1) )
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{$PATHmonitor = $line; $PATHmonitor =~ s/.*=//gi;}
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if ( ($line =~ /^VARserver_ip/) && ($CLIserver_ip < 1) )
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{$VARserver_ip = $line; $VARserver_ip =~ s/.*=//gi;}
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if ( ($line =~ /^VARDB_server/) && ($CLIDB_server < 1) )
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{$VARDB_server = $line; $VARDB_server =~ s/.*=//gi;}
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if ( ($line =~ /^VARDB_database/) && ($CLIDB_database < 1) )
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{$VARDB_database = $line; $VARDB_database =~ s/.*=//gi;}
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if ( ($line =~ /^VARDB_user/) && ($CLIDB_user < 1) )
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{$VARDB_user = $line; $VARDB_user =~ s/.*=//gi;}
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if ( ($line =~ /^VARDB_pass/) && ($CLIDB_pass < 1) )
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{$VARDB_pass = $line; $VARDB_pass =~ s/.*=//gi;}
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if ( ($line =~ /^VARDB_port/) && ($CLIDB_port < 1) )
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{$VARDB_port = $line; $VARDB_port =~ s/.*=//gi;}
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$i++;
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}
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if (!$VARDB_port) {$VARDB_port='3306';}
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if (!$AGILOGfile) {$AGILOGfile = "$PATHlogs/agiout.$year-$mon-$mday";}
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if (!$CEPLOGfile) {$CEPLOGfile = "$PATHlogs/Cepstral.$year-$mon-$mday";}
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use DBI;
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use Asterisk::AGI;
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$AGI = new Asterisk::AGI;
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$dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass")
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or die "Couldn't connect to database: " . DBI->errstr;
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### Grab Server values from the database
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$stmtA = "SELECT agi_output FROM servers where server_ip = '$VARserver_ip';";
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$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
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$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
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$sthArows=$sthA->rows;
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$rec_count=0;
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while ($sthArows > $rec_count)
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{
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$AGILOG = '0';
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@aryA = $sthA->fetchrow_array;
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$DBagi_output = "$aryA[0]";
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if ($DBagi_output =~ /STDERR/) {$AGILOG = '1';}
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if ($DBagi_output =~ /FILE/) {$AGILOG = '2';}
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if ($DBagi_output =~ /BOTH/) {$AGILOG = '3';}
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$rec_count++;
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}
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$sthA->finish();
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### begin parsing run-time options ###
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if (length($ARGV[0])>1)
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{
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if ($AGILOG)
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{$agi_string = "Perl Environment Dump:"; &agi_output;}
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$i=0;
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while ($#ARGV >= $i)
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{
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$args = "$args $ARGV[$i]";
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if ($AGILOG) {$agi_string = "$i|$ARGV[$i]"; &agi_output;}
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$i++;
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}
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### list of command-line array arguments:
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@ARGV_vars = split(/-----/, $ARGV[0]);
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$CLI_exten = $ARGV_vars[0];
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$force_playback = $ARGV_vars[1];
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}
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$|=1;
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while(<STDIN>)
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{
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chomp;
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last unless length($_);
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if ($AGILOG)
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{
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if (/^agi_(\w+)\:\s+(.*)$/)
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{
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$AGI{$1} = $2;
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}
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}
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if (/^agi_uniqueid\:\s+(.*)$/) {$unique_id = $1; $uniqueid = $unique_id;}
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if (/^agi_priority\:\s+(.*)$/) {$priority = $1;}
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if (/^agi_channel\:\s+(.*)$/) {$channel = $1;}
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if (/^agi_extension\:\s+(.*)$/) {$extension = $1;}
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if (/^agi_type\:\s+(.*)$/) {$type = $1;}
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if (/^agi_callerid\:\s+(.*)$/) {$callerid = $1; $calleridnum = $callerid;}
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if (/^agi_calleridname\:\s+(.*)$/) {$calleridname = $1;}
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}
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if ( (length($callerid)>20) && ($callerid =~ /\"\S\S\S\S\S\S\S\S\S\S\S\S\S\S\S\S\S\S/) )
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{
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$callerid =~ s/^\"//gi;
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$callerid =~ s/\".*$//gi;
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# ### set the callerid to the ACQS value(calleridname)
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# print "SET CALLERID $callerid\n";
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# checkresult($result);
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# print STDERR "callerID changed: $callerid\n";
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}
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if ( (
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(length($calleridname)>5) && ( (!$callerid) or ($callerid =~ /unknown|private|00000000/i) or ($callerid =~ /5551212/) )
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) or ( (length($calleridname)>17) && ($calleridname =~ /\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d/) ) )
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{
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$callerid = $calleridname;
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# ### set the callerid to the ACQS value(calleridname)
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# print "SET CALLERID $callerid\n";
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# checkresult($result);
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# print STDERR "callerID changed: $callerid\n";
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}
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if ($AGILOG) {$agi_string = "AGI Environment Dump:"; &agi_output;}
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foreach $i (sort keys %AGI)
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{
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if ($AGILOG) {$agi_string = " -- $i = $AGI{$i}"; &agi_output;}
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}
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if ($AGILOG) {$agi_string = "AGI Variables: |$unique_id|$channel|$extension|$type|$callerid|"; &agi_output;}
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$VDADcampaign='';
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$VDADphone='';
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$VDADphone_code='';
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$callerid =~ s/\"//gi;
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$CIDlead_id = $callerid;
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$CIDlead_id = substr($CIDlead_id, 11, 9);
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$CIDlead_id = ($CIDlead_id + 0);
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$VD_lead_id = $CIDlead_id;
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if ($AGILOG) {$agi_string = "+++++ VD amd START : |$CIDlead_id|$now_date|$AST_ver|$priority|$calleridname|"; &agi_output;}
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if ( ($channel =~ /Local/i) && ($AST_ver !~ /^1\.0\.8|^1\.0\.9/) )
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{
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if ($AGILOG) {$agi_string = "+++++ VDAD START LOCAL CHANNEL: EXITING- $priority"; &agi_output;}
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if ($priority > 2) {sleep(1);}
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exit;
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}
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$AMDSTATUS = $AGI->get_variable(AMDSTATUS);
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$AMDCAUSE = $AGI->get_variable(AMDCAUSE);
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if ($A)
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{
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if ($AGILOG) {$agi_string = "AAAAA AMD results: |$AMDSTATUS|$AMDCAUSE|"; &agi_output;}
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}
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# Asterisk 1.2.X
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# AAAAA AMD results: |AMD_PERSON|AMD_HUMAN-300-300|
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# AAAAA AMD results: |AMD_MACHINE|AMD_LONGGREETING-1500-1500|
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# Asterisk 1.4.X:
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# AAAAA AMD results: |HUMAN|HUMAN-1000-1000|0000000000|
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# AAAAA AMD results: |MACHINE|MAXWORDS-4-4|0000000000|
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if ($AMD_LOG)
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{
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open(Lout, ">>$PATHlogs/AMD_log.txt")
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|| die "Can't open $PATHlogs/AMD_log.txt: $!\n";
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print Lout "$now_date|$VD_lead_id| |$AMDSTATUS|$AMDCAUSE|$calleridnum|\n";
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close(Lout);
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}
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##################################################################################
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########## AMD says it's a person so exit and go on to transfer scripts ##########
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if ( ($AMDSTATUS =~ /PERSON|HUMAN|NOTSURE|HANGUP/) && ($force_playback !~ /YES/) )
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{
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if ($A)
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{
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if ($AGILOG) {$agi_string = " AMD exiting"; &agi_output;}
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}
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exit;
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}
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else
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{
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################################################################################
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########## AMD says it's a machine so modify statuses and hangup call ##########
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########## or play back a message on AMs ##########
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$AGI->stream_file('sip-silence');
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$AGI->stream_file('sip-silence');
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########## FIND ext_context from the servers table ##########
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$stmtA = "SELECT ext_context FROM servers where server_ip = '$VARserver_ip';";
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if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
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$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
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$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
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$sthArows=$sthA->rows;
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$rec_count=0;
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while ($sthArows > $rec_count)
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{
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@aryA = $sthA->fetchrow_array;
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$DBext_context = "$aryA[0]";
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if ($DBext_context) {$ext_context = $DBext_context;}
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$rec_count++;
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}
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$sthA->finish();
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########## FIND vicidial_auto_calls record ##########
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$stmtA = "SELECT campaign_id,phone_code,phone_number FROM vicidial_auto_calls where callerid='$callerid' order by auto_call_id desc limit 1;";
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if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
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$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
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$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
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$sthArows=$sthA->rows;
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$rec_count=0;
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while ($sthArows > $rec_count)
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{
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@aryA = $sthA->fetchrow_array;
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$VD_campaign_id = "$aryA[0]";
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$VD_phone_code = "$aryA[1]";
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$VD_phone_number = "$aryA[2]";
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$rec_count++;
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}
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$sthA->finish();
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########## UPDATE vicidial_list ##########
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$stmtA = "UPDATE vicidial_list set status='AA' where lead_id = '$VD_lead_id';";
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if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
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$affected_rows = $dbhA->do($stmtA);
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if ($AGILOG) {$agi_string = "-- VDAD vicidial_list update: |$affected_rows|$VD_lead_id"; &agi_output;}
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########## DELETE vicidial_auto_calls entry ##########
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$stmtA = "DELETE FROM vicidial_auto_calls where callerid='$callerid' order by auto_call_id desc limit 1;";
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$affected_rows = $dbhA->do($stmtA);
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if ($AGILOG) {$agi_string = "-- VDAC record deleted: |$affected_rows| |$VD_lead_id|$uniqueid|$VD_callerid"; &agi_output;}
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########## FIND AND UPDATE vicidial_log ##########
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$stmtA = "SELECT start_epoch FROM vicidial_log where uniqueid='$uniqueid' and lead_id='$VD_lead_id' order by call_date desc limit 1;";
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if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
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$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
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$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
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$sthArows=$sthA->rows;
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$epc_countCUSTDATA=0;
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while ($sthArows > $epc_countCUSTDATA)
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{
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@aryA = $sthA->fetchrow_array;
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$VD_start_epoch = "$aryA[0]";
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$epc_countCUSTDATA++;
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}
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$sthA->finish();
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if (!$epc_countCUSTDATA)
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{
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if ($AGILOG) {$agi_string = "no VDL record found: $uniqueid $calleridname $VD_lead_id $uniqueid"; &agi_output;}
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$end_epoch = ($now_date_epoch + 3);
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$stmtA = "INSERT INTO vicidial_log (uniqueid,lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed,length_in_sec,end_epoch) values('$uniqueid','$VD_lead_id','$VD_campaign_id','$now_date','$now_date_epoch','AA','$VD_phone_code','$VD_phone_number','VDAD','N','3','$end_epoch')";
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if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
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$affected_rows = $dbhA->do($stmtA);
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}
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else
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{
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$VD_seconds = ($now_date_epoch - $VD_start_epoch);
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$stmtA = "UPDATE vicidial_log set status='AA',end_epoch='$now_date_epoch',length_in_sec='$VD_seconds' where uniqueid='$uniqueid' and lead_id='$VD_lead_id' order by call_date desc limit 1;";
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if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
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$affected_rows = $dbhA->do($stmtA);
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if ($AGILOG) {$agi_string = "-- VDAD vicidial_log update: |$affected_rows|$uniqueid|"; &agi_output;}
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}
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### Grab vmail forward message values from the database
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$stmtA = "SELECT am_message_exten,amd_send_to_vmx,waitforsilence_options FROM vicidial_campaigns where campaign_id = '$VD_campaign_id' limit 1;";
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if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
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$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
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$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
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$sthArows=$sthA->rows;
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if ($sthArows > 0)
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{
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@aryA = $sthA->fetchrow_array;
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$DB_am_message_exten = $aryA[0];
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$DB_amd_send_to_vmx = $aryA[1];
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$waitforsilence_options = $aryA[2];
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$sthA->finish();
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}
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else
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{
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$sthA->finish();
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### Grab vmail forward message values from the database
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$stmtA = "SELECT am_message_exten,amd_send_to_vmx,waitforsilence_options FROM vicidial_campaigns where closer_campaigns LIKE \"% $VD_campaign_id %\" order by campaign_id limit 1;";
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if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
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$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
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$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
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$sthArows=$sthA->rows;
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if ($sthArows > 0)
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{
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@aryA = $sthA->fetchrow_array;
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$DB_am_message_exten = $aryA[0];
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$DB_amd_send_to_vmx = $aryA[1];
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$waitforsilence_options = $aryA[2];
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$sthA->finish();
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}
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else
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{$sthA->finish();}
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}
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### check for list_id override
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if ($DB_amd_send_to_vmx =~ /Y/)
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{
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### find list_id for this lead
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$stmtA = "SELECT list_id from vicidial_list where lead_id = '$VD_lead_id';";
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$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
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$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
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$sthArowsL=$sthA->rows;
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if ($sthArowsL > 0)
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{
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@aryA = $sthA->fetchrow_array;
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$VD_list_id = $aryA[0];
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}
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$sthA->finish();
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$am_message_exten_override='';
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### gather list_id overrides
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$stmtA = "SELECT am_message_exten_override FROM vicidial_lists where list_id='$VD_list_id';";
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArowsL=$sthA->rows;
|
|
if ($sthArowsL > 0)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$am_message_exten_override = $aryA[0];
|
|
if (length($am_message_exten_override) > 0)
|
|
{$DB_am_message_exten = $am_message_exten_override;}
|
|
}
|
|
$sthA->finish();
|
|
}
|
|
|
|
if ($AGILOG) {$agi_string = "-- AMD campaign values: |$VD_campaign_id|$DB_am_message_exten|$DB_amd_send_to_vmx|"; &agi_output;}
|
|
|
|
if ( ( ($DB_amd_send_to_vmx =~ /Y/) || ($force_playback =~ /YES/) ) && (length($DB_am_message_exten) > 0) )
|
|
{
|
|
$stmtA = "UPDATE vicidial_log set status='AM' where uniqueid='$uniqueid' and lead_id='$VD_lead_id' order by call_date desc limit 1;";
|
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
|
$affected_rows = $dbhA->do($stmtA);
|
|
if ($AGILOG) {$agi_string = "-- VDAD vicidial_log AM update: |$affected_rows|$uniqueid|"; &agi_output;}
|
|
|
|
$stmtA = "UPDATE vicidial_list set status='AM' where lead_id='$VD_lead_id';";
|
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
|
$affected_rows = $dbhA->do($stmtA);
|
|
if ($AGILOG) {$agi_string = "-- VDAD vicidial_list AM update: |$affected_rows|$uniqueid|"; &agi_output;}
|
|
|
|
|
|
##### BEGIN Check if prompt uses TTS, if so, create TTS and set the filename to the generated prompt #####
|
|
if ($DB_am_message_exten =~ /^TTS/)
|
|
{
|
|
$TTS_filename = $DB_am_message_exten;
|
|
$TTS_filename =~s/^TTS//gi;
|
|
$TTS_filename =~s/\|.*//gi;
|
|
|
|
if ($AGILOG) {$agi_string = "-- TTS : |$TTS_filename|"; &agi_output;}
|
|
|
|
$stmtA = "SELECT lead_id,entry_date,modify_date,status,user,vendor_lead_code,source_id,list_id,phone_number,title,first_name,middle_initial,last_name,address1,address2,address3,city,state,province,postal_code,country_code,gender,date_of_birth,alt_phone,email,security_phrase,comments,called_count,last_local_call_time,rank,owner FROM vicidial_list where lead_id='$VD_lead_id';";
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
if ($sthArows > 0)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$TTS_lead_id = $aryA[0];
|
|
$TTS_entry_date = $aryA[1];
|
|
$TTS_modify_date = $aryA[2];
|
|
$TTS_status = $aryA[3];
|
|
$TTS_user = $aryA[4];
|
|
$TTS_vendor_lead_code = $aryA[5];
|
|
$TTS_source_id = $aryA[6];
|
|
$TTS_list_id = $aryA[7];
|
|
$TTS_phone_number = $aryA[8];
|
|
$TTS_title = $aryA[9];
|
|
$TTS_first_name = $aryA[10];
|
|
$TTS_middle_initial = $aryA[11];
|
|
$TTS_last_name = $aryA[12];
|
|
$TTS_address1 = $aryA[13];
|
|
$TTS_address2 = $aryA[14];
|
|
$TTS_address3 = $aryA[15];
|
|
$TTS_city = $aryA[16];
|
|
$TTS_state = $aryA[17];
|
|
$TTS_province = $aryA[18];
|
|
$TTS_postal_code = $aryA[19];
|
|
$TTS_country_code = $aryA[20];
|
|
$TTS_gender = $aryA[21];
|
|
$TTS_date_of_birth = $aryA[22];
|
|
$TTS_alt_phone = $aryA[23];
|
|
$TTS_email = $aryA[24];
|
|
$TTS_security_phrase = $aryA[25];
|
|
$TTS_comments = $aryA[26];
|
|
$TTS_called_count = $aryA[27];
|
|
$TTS_last_local_call_time = $aryA[28];
|
|
$TTS_rank = $aryA[29];
|
|
$TTS_owner = $aryA[30];
|
|
}
|
|
$sthA->finish();
|
|
|
|
$stmtA = "SELECT tts_text FROM vicidial_tts_prompts where tts_id='$TTS_filename';";
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
if ($sthArows > 0)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$TTS_text = $aryA[0];
|
|
$TTS_text =~ s/--A--lead_id--B--/$TTS_lead_id/gi;
|
|
$TTS_text =~ s/--A--entry_date--B--/$TTS_entry_date/gi;
|
|
$TTS_text =~ s/--A--modify_date--B--/$TTS_modify_date/gi;
|
|
$TTS_text =~ s/--A--status--B--/$TTS_status/gi;
|
|
$TTS_text =~ s/--A--user--B--/$TTS_user/gi;
|
|
$TTS_text =~ s/--A--vendor_lead_code--B--/$TTS_vendor_lead_code/gi;
|
|
$TTS_text =~ s/--A--source_id--B--/$TTS_source_id/gi;
|
|
$TTS_text =~ s/--A--list_id--B--/$TTS_list_id/gi;
|
|
$TTS_text =~ s/--A--phone_number--B--/$TTS_phone_number/gi;
|
|
$TTS_text =~ s/--A--title--B--/$TTS_title/gi;
|
|
$TTS_text =~ s/--A--first_name--B--/$TTS_first_name/gi;
|
|
$TTS_text =~ s/--A--middle_initial--B--/$TTS_middle_initial/gi;
|
|
$TTS_text =~ s/--A--last_name--B--/$TTS_last_name/gi;
|
|
$TTS_text =~ s/--A--address1--B--/$TTS_address1/gi;
|
|
$TTS_text =~ s/--A--address2--B--/$TTS_address2/gi;
|
|
$TTS_text =~ s/--A--address3--B--/$TTS_address3/gi;
|
|
$TTS_text =~ s/--A--city--B--/$TTS_city/gi;
|
|
$TTS_text =~ s/--A--state--B--/$TTS_state/gi;
|
|
$TTS_text =~ s/--A--province--B--/$TTS_province/gi;
|
|
$TTS_text =~ s/--A--postal_code--B--/$TTS_postal_code/gi;
|
|
$TTS_text =~ s/--A--country_code--B--/$TTS_country_code/gi;
|
|
$TTS_text =~ s/--A--gender--B--/$TTS_gender/gi;
|
|
$TTS_text =~ s/--A--date_of_birth--B--/$TTS_date_of_birth/gi;
|
|
$TTS_text =~ s/--A--alt_phone--B--/$TTS_alt_phone/gi;
|
|
$TTS_text =~ s/--A--email--B--/$TTS_email/gi;
|
|
$TTS_text =~ s/--A--security_phrase--B--/$TTS_security_phrase/gi;
|
|
$TTS_text =~ s/--A--comments--B--/$TTS_comments/gi;
|
|
$TTS_text =~ s/--A--called_count--B--/$TTS_called_count/gi;
|
|
$TTS_text =~ s/--A--last_local_call_time--B--/$TTS_last_local_call_time/gi;
|
|
$TTS_text =~ s/--A--rank--B--/$TTS_rank/gi;
|
|
$TTS_text =~ s/--A--owner--B--/$TTS_owner/gi;
|
|
$TTS_text =~ s/[^,\.\<\>\'\/\=\_ 0-9a-zA-Z]//gi;
|
|
$TTS_textRAW = $TTS_text;
|
|
$TTS_text =~ s/ /\\ /gi;
|
|
$TTS_text =~ s/\./\\./gi;
|
|
$TTS_text =~ s/\=/\\=/gi;
|
|
$TTS_text =~ s/\</\\</gi;
|
|
$TTS_text =~ s/\>/\\>/gi;
|
|
$TTS_text =~ s/\//\\\//gi;
|
|
$TTS_text =~ s/\'/\\'/gi;
|
|
$voice = 'Allison-8kHz';
|
|
print STDERR "\nGenerating: $TTS_text - $voice\n";
|
|
`$PATHagi/cepstral_generate.pl --debug --voice=$voice --dialog=$TTS_text >> $CEPLOGfile `;
|
|
|
|
use Digest::MD5 qw(md5_hex);
|
|
|
|
$enc = md5_hex("$TTS_textRAW-$voice"); # the hash
|
|
$enc_ftl = substr($enc, 0, 2); # first letter of hash
|
|
$TTS_filename_path = $PATHsounds . "/tts/" . $enc_ftl . "/tts-" . $enc;
|
|
print STDERR "\nfilename: $TTS_filename_path\n";
|
|
|
|
$DB_am_message_exten = $TTS_filename_path;
|
|
}
|
|
$sthA->finish();
|
|
}
|
|
##### END Check if prompt uses TTS, if so, create TTS and set the filename to the generated prompt #####
|
|
|
|
|
|
### run waitforsilence if enabled
|
|
if (length($waitforsilence_options) > 0)
|
|
{
|
|
$AGI->exec("WaitForSilence","$waitforsilence_options");
|
|
}
|
|
|
|
### play messages
|
|
if ($DB_am_message_exten =~ /\|/)
|
|
{
|
|
@DB_am_message_exten_array = split(/\|/,$DB_am_message_exten);
|
|
$w=0;
|
|
foreach(@DB_am_message_exten_array)
|
|
{
|
|
if (length($DB_am_message_exten_array[$w])>0)
|
|
{
|
|
$AGI->stream_file("$DB_am_message_exten_array[$w]");
|
|
}
|
|
$w++;
|
|
}
|
|
}
|
|
else
|
|
{$AGI->stream_file("$DB_am_message_exten");}
|
|
|
|
|
|
$stmtA = "UPDATE vicidial_log set status='AL' where lead_id='$VD_lead_id' order by call_date desc limit 1;";
|
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
|
$affected_rows = $dbhA->do($stmtA);
|
|
if ($AGILOG) {$agi_string = "-- VDAD vicidial_log AL update: |$affected_rows|$uniqueid|"; &agi_output;}
|
|
|
|
$stmtA = "UPDATE vicidial_list set status='AL' where lead_id='$VD_lead_id';";
|
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
|
$affected_rows = $dbhA->do($stmtA);
|
|
if ($AGILOG) {$agi_string = "-- VDAD vicidial_list AL update: |$affected_rows|$uniqueid|"; &agi_output;}
|
|
}
|
|
|
|
|
|
$dbhA->disconnect();
|
|
|
|
$AGI->hangup($channel);
|
|
|
|
exit;
|
|
}
|
|
|
|
|
|
|
|
|
|
|
|
exit;
|
|
|
|
sub checkresult
|
|
{
|
|
my ($res) = @_;
|
|
my $retval;
|
|
$tests++;
|
|
chomp $res;
|
|
if ($res =~ /^200/)
|
|
{
|
|
$res =~ /result=(-?\d+)/;
|
|
if (!length($1))
|
|
{
|
|
# print STDERR "FAIL ($res)\n";
|
|
$fail++;
|
|
}
|
|
else
|
|
{
|
|
# print STDERR "PASS ($1)\n";
|
|
$pass++;
|
|
}
|
|
}
|
|
else
|
|
{
|
|
# print STDERR "FAIL (unexpected result '$res')\n";
|
|
$fail++;
|
|
}
|
|
}
|
|
|
|
|
|
sub agi_output
|
|
{
|
|
if ($AGILOG >=2)
|
|
{
|
|
### open the log file for writing ###
|
|
open(Lout, ">>$AGILOGfile")
|
|
|| die "Can't open $AGILOGfile: $!\n";
|
|
print Lout "$now_date|$script|$agi_string\n";
|
|
close(Lout);
|
|
}
|
|
### send to STDERR writing ###
|
|
if ( ($AGILOG == '1') || ($AGILOG == '3') )
|
|
{print STDERR "$now_date|$script|$agi_string\n";}
|
|
$agi_string='';
|
|
}
|