599 lines
20 KiB
Perl
599 lines
20 KiB
Perl
#!/usr/bin/perl
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#
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# agi-VDAD_LB_transfer.agi version 0.5 *DBI-version*
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# Load Balanced - when a call comes in on this server the script looks for an agent
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# on any server on the network on the same campaign to send call to.
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#
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# runs when a call comes in from the VICIDIAL_auto_dialer. This script will
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# send the calls out to the reps that are logged in.
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#
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# if there are no available agents, then it will check every second until an agent becomes available,
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# if at the end of 10 seconds(default) it has not found an agent it will hangup the call and mark it as dropped.
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#
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# this version "LB" Load Balance will seek out agents on the local server and the
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# same campaign on other servers and transfer the calls to them over IAX trunks.
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# the IAX user trunks are named based on the IP address of the home server:
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# The server 10.10.10.15 would have a username of 10x10x10x15 in the iax.conf on the other servers
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# Also, the home server needs to have the trunks registered, for speed and channel consistency
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#
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# You need to put lines similar to those below in your extensions.conf file:
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#
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# ;VICIDIAL_auto_dialer transfer script:
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# exten => 8365,1,AGI(call_log.agi,${EXTEN})
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# exten => 8365,2,AGI(agi-VDAD_LB_transfer.agi,${EXTEN})
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#
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#
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# Copyright (C) 2006 Matt Florell <vicidial@gmail.com> LICENSE: GPLv2
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#
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# changes:
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# 51118-2102 - first build based on agi-VDADtransfer.agi script
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# 60119-1408 - fixed calleridname issue with 1.2 tree for custom CID
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# 60503-1043 - Added safe harbor and drop second options from campaign
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# 60731-1441 - changed to use DBI-DBD::mysql
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# - changed to use /etc/astguiclient.conf for configs
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# 60816-1034 - added output options check from database
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# - changed look for agent every 0.5 second for first 4 sec on hold
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# 60905-1047 - changed look for agent every 0.25 second for first 4 sec on hold
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#
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$script = 'agi-VDAD_LB_transfer.agi';
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$DROP_TIME = 10; # default number of seconds to wait until you drop a waiting call
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($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
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$year = ($year + 1900);
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$mon++;
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if ($mon < 10) {$mon = "0$mon";}
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if ($mday < 10) {$mday = "0$mday";}
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if ($hour < 10) {$Fhour = "0$hour";}
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if ($min < 10) {$min = "0$min";}
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if ($sec < 10) {$sec = "0$sec";}
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$now_date_epoch = time();
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$now_date = "$year-$mon-$mday $hour:$min:$sec";
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# default path to astguiclient configuration file:
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$PATHconf = '/etc/astguiclient.conf';
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open(conf, "$PATHconf") || die "can't open $PATHconf: $!\n";
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@conf = <conf>;
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close(conf);
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$i=0;
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foreach(@conf)
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{
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$line = $conf[$i];
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$line =~ s/ |>|\n|\r|\t|\#.*|;.*//gi;
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if ( ($line =~ /^PATHhome/) && ($CLIhome < 1) )
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{$PATHhome = $line; $PATHhome =~ s/.*=//gi;}
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if ( ($line =~ /^PATHlogs/) && ($CLIlogs < 1) )
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{$PATHlogs = $line; $PATHlogs =~ s/.*=//gi;}
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if ( ($line =~ /^PATHagi/) && ($CLIagi < 1) )
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{$PATHagi = $line; $PATHagi =~ s/.*=//gi;}
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if ( ($line =~ /^PATHweb/) && ($CLIweb < 1) )
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{$PATHweb = $line; $PATHweb =~ s/.*=//gi;}
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if ( ($line =~ /^PATHsounds/) && ($CLIsounds < 1) )
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{$PATHsounds = $line; $PATHsounds =~ s/.*=//gi;}
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if ( ($line =~ /^PATHmonitor/) && ($CLImonitor < 1) )
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{$PATHmonitor = $line; $PATHmonitor =~ s/.*=//gi;}
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if ( ($line =~ /^VARserver_ip/) && ($CLIserver_ip < 1) )
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{$VARserver_ip = $line; $VARserver_ip =~ s/.*=//gi;}
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if ( ($line =~ /^VARDB_server/) && ($CLIDB_server < 1) )
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{$VARDB_server = $line; $VARDB_server =~ s/.*=//gi;}
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if ( ($line =~ /^VARDB_database/) && ($CLIDB_database < 1) )
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{$VARDB_database = $line; $VARDB_database =~ s/.*=//gi;}
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if ( ($line =~ /^VARDB_user/) && ($CLIDB_user < 1) )
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{$VARDB_user = $line; $VARDB_user =~ s/.*=//gi;}
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if ( ($line =~ /^VARDB_pass/) && ($CLIDB_pass < 1) )
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{$VARDB_pass = $line; $VARDB_pass =~ s/.*=//gi;}
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if ( ($line =~ /^VARDB_port/) && ($CLIDB_port < 1) )
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{$VARDB_port = $line; $VARDB_port =~ s/.*=//gi;}
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$i++;
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}
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if (!$VARDB_port) {$VARDB_port='3306';}
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if (!$AGILOGfile) {$AGILOGfile = "$PATHlogs/agiout.$year-$mon-$mday";}
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use DBI;
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use Time::HiRes ('gettimeofday','usleep','sleep'); # necessary to have perl sleep command of less than one second
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use Asterisk::AGI;
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$AGI = new Asterisk::AGI;
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$dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass")
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or die "Couldn't connect to database: " . DBI->errstr;
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### Grab Server values from the database
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$stmtA = "SELECT voicemail_dump_exten,ext_context,answer_transfer_agent,local_gmt,asterisk_version,max_vicidial_trunks,agi_output FROM servers where server_ip = '$VARserver_ip';";
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$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
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$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
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$sthArows=$sthA->rows;
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$rec_count=0;
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while ($sthArows > $rec_count)
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{
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@aryA = $sthA->fetchrow_array;
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$DBvoicemail_dump_exten = "$aryA[0]";
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$DBext_context = "$aryA[1]";
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$DBanswer_transfer_agent = "$aryA[2]";
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$DBSERVER_GMT = "$aryA[3]";
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$DBasterisk_version = "$aryA[4]";
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$DBmax_vicidial_trunks = "$aryA[5]";
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$DBagi_output = "$aryA[6]";
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if ($DBvoicemail_dump_exten) {$voicemail_dump_exten = $DBvoicemail_dump_exten;}
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if ($DBext_context) {$ext_context = $DBext_context;}
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if ($DBanswer_transfer_agent) {$answer_transfer_agent = $DBanswer_transfer_agent;}
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if ($DBSERVER_GMT) {$SERVER_GMT = $DBSERVER_GMT;}
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if ($DBasterisk_version) {$AST_ver = $DBasterisk_version;}
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if ($DBmax_vicidial_trunks) {$max_vicidial_trunks = $DBmax_vicidial_trunks;}
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if ($DBagi_output =~ /STDERR/) {$AGILOG = '1';}
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if ($DBagi_output =~ /FILE/) {$AGILOG = '2';}
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if ($DBagi_output =~ /BOTH/) {$AGILOG = '3';}
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$rec_count++;
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}
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$sthA->finish();
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$start_time=$now_date;
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$CIDdate = "$mon$mday$hour$min$sec";
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$tsSQLdate = "$year$mon$mday$hour$min$sec";
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$SQLdate = "$year-$mon-$mday $hour:$min:$sec";
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$SQLdateBEGIN = $SQLdate;
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$BDtarget = ($secX - 5);
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($Bsec,$Bmin,$Bhour,$Bmday,$Bmon,$Byear,$Bwday,$Byday,$Bisdst) = localtime($BDtarget);
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$Byear = ($Byear + 1900);
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$Bmon++;
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if ($Bmon < 10) {$Bmon = "0$Bmon";}
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if ($Bmday < 10) {$Bmday = "0$Bmday";}
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if ($Bhour < 10) {$Bhour = "0$Bhour";}
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if ($Bmin < 10) {$Bmin = "0$Bmin";}
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if ($Bsec < 10) {$Bsec = "0$Bsec";}
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$BDtsSQLdate = "$Byear$Bmon$Bmday$Bhour$Bmin$Bsec";
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### begin parsing run-time options ###
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if (length($ARGV[0])>1)
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{
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if ($AGILOG) {$agi_string = "Perl Environment Dump:"; &agi_output;}
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$i=0;
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while ($#ARGV >= $i)
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{
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$args = "$args $ARGV[$i]";
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if ($AGILOG) {$agi_string = "$i|$ARGV[$i]"; &agi_output;}
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$i++;
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}
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if ($args =~ /--help/i)
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{
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print "allowed run time options:\n [-q] = quiet\n [-t] = test\n [-debug] = verbose debug messages\n\n";
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}
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else
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{
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if ($args =~ /-V/i)
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{
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$V=1;
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}
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if ($args =~ /-debug/i)
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{
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$DG=1;
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}
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if ($args =~ /-dbAVS/i)
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{
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$DGA=1;
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}
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if ($args =~ /-q/i)
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{
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$q=1;
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$Q=1;
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}
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if ($args =~ /-t/i)
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{
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$TEST=1;
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$T=1;
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}
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}
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}
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$|=1;
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while(<STDIN>)
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{
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chomp;
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last unless length($_);
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if ($AGILOG)
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{
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if (/^agi_(\w+)\:\s+(.*)$/)
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{
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$AGI{$1} = $2;
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}
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}
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if (/^agi_uniqueid\:\s+(.*)$/) {$unique_id = $1; $uniqueid = $unique_id;}
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if (/^agi_priority\:\s+(.*)$/) {$priority = $1;}
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if (/^agi_channel\:\s+(.*)$/) {$channel = $1;}
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if (/^agi_extension\:\s+(.*)$/) {$extension = $1;}
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if (/^agi_type\:\s+(.*)$/) {$type = $1;}
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if (/^agi_callerid\:\s+(.*)$/) {$callerid = $1;}
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if (/^agi_calleridname\:\s+(.*)$/) {$calleridname = $1;}
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}
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if ( (length($callerid)>20) && ($callerid =~ /\"\S\S\S\S\S\S\S\S\S\S\S\S\S\S\S\S\S\S/) )
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{
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$callerid =~ s/^\"//gi;
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$callerid =~ s/\".*$//gi;
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### set the callerid to the ACQS value(calleridname)
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print "SET CALLERID $callerid\n";
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checkresult($result);
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if ($AGILOG) {$agi_string = "callerID changed: $callerid"; &agi_output;}
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}
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if ( (
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(length($calleridname)>5) && ( (!$callerid) or ($callerid =~ /unknown|private|00000000/i) or ($callerid =~ /5551212/) )
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) or ( (length($calleridname)>17) && ($calleridname =~ /\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d/) ) )
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{
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$callerid = $calleridname;
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### set the callerid to the ACQS value(calleridname)
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print "SET CALLERID $callerid\n";
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checkresult($result);
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if ($AGILOG) {$agi_string = "callerID changed: $callerid"; &agi_output;}
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}
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if ($AGILOG) {$agi_string = "AGI Environment Dump:"; &agi_output;}
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foreach $i (sort keys %AGI)
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{
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if ($AGILOG) {$agi_string = " -- $i = $AGI{$i}"; &agi_output;}
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}
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if ($AGILOG) {$agi_string = "AGI Variables: |$unique_id|$channel|$extension|$type|$callerid|$calleridname|$priority|"; &agi_output;}
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$VDADcampaign='';
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$VDADphone='';
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$VDADphone_code='';
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$callerid =~ s/\"//gi;
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$CIDlead_id = $callerid;
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$CIDlead_id = substr($CIDlead_id, 11, 9);
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$CIDlead_id = ($CIDlead_id + 0);
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if ($AGILOG) {$agi_string = "+++++ VDAD START : |$CIDlead_id|$now_date|$AST_ver|$priority|"; &agi_output;}
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if ( ($channel =~ /Local/i) && ($AST_ver !~ /^1\.0\.8|^1\.0\.9/) )
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{
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if ($AGILOG) {$agi_string = "+++++ VDAD START LOCAL CHANNEL: EXITING- $priority"; &agi_output;}
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if ($priority > 2) {sleep(1);}
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exit;
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}
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### Grab call parameters from vicidial_auto_calls table
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$stmtA = "UPDATE vicidial_auto_calls set uniqueid='$unique_id', channel='$channel',status='LIVE' where callerid='$callerid' order by call_time desc limit 1;";
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$affected_rows = $dbhA->do($stmtA);
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if ($AGILOG) {$agi_string = "-- VDAD : |$affected_rows|update of vac table: $callerid\n|$stmtA|"; &agi_output;}
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if ($affected_rows > 0)
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{
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$stmtA = "SELECT campaign_id,phone_number,phone_code,lead_id,call_time FROM vicidial_auto_calls where callerid='$callerid' order by call_time desc limit 1;";
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$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
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$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
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$sthArows=$sthA->rows;
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$rec_count=0;
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while ($sthArows > $rec_count)
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{
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@aryA = $sthA->fetchrow_array;
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$VDADcampaign = "$aryA[0]";
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$VDADphone = "$aryA[1]";
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$VDADphone_code = "$aryA[2]";
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$VDADlead_id = "$aryA[3]";
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$VDADcall_time = "$aryA[4]";
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$rec_count++;
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}
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$sthA->finish();
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### Grab campaign values from the database
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$stmtA = "SELECT drop_call_seconds,safe_harbor_message,safe_harbor_exten FROM vicidial_campaigns where campaign_id = '$VDADcampaign';";
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$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
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$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
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$sthArows=$sthA->rows;
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$rec_count=0;
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while ($sthArows > $rec_count)
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{
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@aryA = $sthA->fetchrow_array;
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$DBdrop_call_seconds = "$aryA[0]";
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$DBsafe_harbor_message = "$aryA[1]";
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$DBsafe_harbor_exten = "$aryA[2]";
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if ($DBdrop_call_seconds) {$DROP_TIME = $DBdrop_call_seconds;}
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if ($DBsafe_harbor_message) {$safe_harbor_message = $DBsafe_harbor_message;}
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if ($DBsafe_harbor_exten) {$safe_harbor_exten = $DBsafe_harbor_exten;}
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$rec_count++;
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}
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$sthA->finish();
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$stmtA = "INSERT INTO vicidial_log (uniqueid,lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed) values('$uniqueid','$CIDlead_id','$VDADcampaign','$SQLdate','$now_date_epoch','QUEUE','$VDADphone_code','$VDADphone','VDAD','N')";
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if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
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$affected_rows = $dbhA->do($stmtA);
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if ($AGILOG) {$agi_string = "-- VDAD : |$VDADlead_id|$CIDlead_id|insert to vicidial_log: $uniqueid"; &agi_output;}
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}
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$drop_timer=0;
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$drop_seconds=0;
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$hold_message_counter=25;
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$hold_tone_counter=0;
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while ($drop_timer <= $DROP_TIME)
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{
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$channel_status = $AGI->channel_status("$channel");
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if ($channel_status < 1)
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{
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if ($AGILOG) {$agi_string = "CHANNEL $channel DOWN $channel_status $DROP_TIME|$drop_timer CHECKING AGAIN"; &agi_output;}
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### sleep for 99 hundredths of a second
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usleep(1*990*1000);
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$channel_status_DC = $AGI->channel_status("$channel");
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if ($channel_status_DC < 1)
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{
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if ($AGILOG) {$agi_string = "CHANNEL $channel DOWN $channel_status $DROP_TIME|$drop_timer"; &agi_output;}
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if ($drop_timer < $DROP_TIME) {$drop_seconds = $drop_timer;}
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$drop_timer = ($drop_timer + $DROP_TIME);
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}
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}
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$stmtA = "SELECT next_agent_call FROM vicidial_campaigns where campaign_id='$VDADcampaign';";
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$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
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$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
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$sthArows=$sthA->rows;
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$rec_count=0;
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while ($sthArows > $rec_count)
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{
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@aryA = $sthA->fetchrow_array;
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$CAMP_callorder = "$aryA[0]";
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$rec_count++;
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}
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$sthA->finish();
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$agent_call_order='';
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if ($CAMP_callorder =~ /overall_user_level/i) {$agent_call_order = 'order by user_level desc,last_call_finish';}
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if ($CAMP_callorder =~ /oldest_call_start/i) {$agent_call_order = 'order by last_call_time';}
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if ($CAMP_callorder =~ /oldest_call_finish/i) {$agent_call_order = 'order by last_call_finish';}
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if ($CAMP_callorder =~ /random/i) {$agent_call_order = 'order by random_id';}
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$rec_countWAIT=0;
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$stmtA = "SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = '$VDADcampaign' and call_time < \"$VDADcall_time\" and lead_id != '$VDADlead_id';";
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if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
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$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
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$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
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$sthArows=$sthA->rows;
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$rec_count=0;
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while ($sthArows > $rec_count)
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{
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@aryA = $sthA->fetchrow_array;
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$rec_countWAIT = "$aryA[0]";
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$rec_count++;
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}
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$sthA->finish();
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if ($rec_countWAIT < 1)
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{
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$stmtA = "UPDATE vicidial_live_agents set status='QUEUE',lead_id='$CIDlead_id',uniqueid='$unique_id', channel='$channel', call_server_ip='$VARserver_ip', callerid='$callerid' where status = 'READY' and campaign_id='$VDADcampaign' and last_update_time > '$BDtsSQLdate' $agent_call_order limit 1;";
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$affected_rows = $dbhA->do($stmtA);
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if ($AGILOG) {$agi_string = "-- VDAD get agent: |$affected_rows|update of vla table: $VDADcampaign|$VARserver_ip\n|$stmtA|"; &agi_output;}
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if ($affected_rows > 0)
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{
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$stmtA = "SELECT conf_exten,user,extension,server_ip FROM vicidial_live_agents where status = 'QUEUE' and campaign_id='$VDADcampaign' and callerid='$callerid' and channel='$channel' order by last_call_time limit 1;";
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if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
$rec_count=0;
|
|
while ($sthArows > $rec_count)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$VDADconf_exten = "$aryA[0]";
|
|
$VDADuser = "$aryA[1]";
|
|
$VDADextension = "$aryA[2]";
|
|
$VDADserver_ip = "$aryA[3]";
|
|
$rec_count++;
|
|
}
|
|
$sthA->finish();
|
|
|
|
$stmtA = "UPDATE vicidial_auto_calls set status='XFER' where callerid='$callerid';";
|
|
$affected_rows = $dbhA->do($stmtA);
|
|
if ($AGILOG) {$agi_string = "-- VDAD XFER : |$affected_rows|update of vac table: $callerid\n|$stmtA|"; &agi_output;}
|
|
|
|
$dbhA->disconnect();
|
|
|
|
### format the remote server dialstring to get the call to the overflow agent meetme room
|
|
$S='*';
|
|
$VDADremDIALstr='';
|
|
if( ($VDADserver_ip =~ m/(\S+)\.(\S+)\.(\S+)\.(\S+)/) && ($VDADserver_ip !~ /$VARserver_ip/) )
|
|
{
|
|
$a = leading_zero($1);
|
|
$b = leading_zero($2);
|
|
$c = leading_zero($3);
|
|
$d = leading_zero($4);
|
|
$VDADremDIALstr = "$a$S$b$S$c$S$d$S";
|
|
}
|
|
$VDADremDIALstr .= "$VDADconf_exten";
|
|
|
|
if ($AGILOG) {$agi_string = "exiting the VDAD app, transferring call to $VDADremDIALstr"; &agi_output;}
|
|
print "SET CONTEXT $ext_context\n";
|
|
checkresult($result);
|
|
print "SET EXTENSION $VDADremDIALstr\n";
|
|
checkresult($result);
|
|
print "SET PRIORITY 1\n";
|
|
checkresult($result);
|
|
|
|
($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
|
|
$year = ($year + 1900);
|
|
$mon++;
|
|
if ($mon < 10) {$mon = "0$mon";}
|
|
if ($mday < 10) {$mday = "0$mday";}
|
|
if ($hour < 10) {$Fhour = "0$hour";}
|
|
if ($min < 10) {$min = "0$min";}
|
|
if ($sec < 10) {$sec = "0$sec";}
|
|
|
|
$now_date_epoch = time();
|
|
$now_date = "$year-$mon-$mday $hour:$min:$sec";
|
|
if ($AGILOG) {$agi_string = "XXXXXXXXXX VDAD transferred: start|stop $start_time|$now_date"; &agi_output;}
|
|
|
|
exit;
|
|
}
|
|
else
|
|
{
|
|
if ($AGILOG) {$agi_string = "NNNNNNNNNN No agent record found!!!"; &agi_output;}
|
|
}
|
|
}
|
|
else
|
|
{
|
|
if ($AGILOG) {$agi_string = "WWWWWWWW VDAD XFER REMOTE WAIT: |$rec_countWAIT|$VDADcampaign|$channel|$callerid|$uniqueid|"; &agi_output;}
|
|
}
|
|
|
|
|
|
if ($drop_timer < 3)
|
|
{
|
|
### sleep for 23 hundredths of a second
|
|
usleep(1*230*1000);
|
|
$drop_timer = ($drop_timer + 0.25);
|
|
}
|
|
else
|
|
{
|
|
### sleep for 99 hundredths of a second
|
|
usleep(1*990*1000);
|
|
|
|
$drop_timer++;
|
|
}
|
|
}
|
|
|
|
|
|
if ($drop_timer >= $DROP_TIME)
|
|
{
|
|
($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
|
|
$year = ($year + 1900);
|
|
$mon++;
|
|
if ($mon < 10) {$mon = "0$mon";}
|
|
if ($mday < 10) {$mday = "0$mday";}
|
|
if ($hour < 10) {$Fhour = "0$hour";}
|
|
if ($min < 10) {$min = "0$min";}
|
|
if ($sec < 10) {$sec = "0$sec";}
|
|
|
|
$now_date_epoch = time();
|
|
$now_date = "$year-$mon-$mday $hour:$min:$sec";
|
|
$CIDdate = "$mon$mday$hour$min$sec";
|
|
$tsSQLdate = "$year$mon$mday$hour$min$sec";
|
|
$SQLdate = "$year-$mon-$mday $hour:$min:$sec";
|
|
$VDADvoicemail_ext = '';
|
|
|
|
$DROPexten = '';
|
|
if ($drop_seconds < 1)
|
|
{
|
|
$drop_seconds = $DROP_TIME;
|
|
|
|
if ($safe_harbor_message=='Y')
|
|
{
|
|
$DROPexten = "$safe_harbor_exten";
|
|
}
|
|
else
|
|
{
|
|
$stmtA = "SELECT voicemail_ext FROM vicidial_campaigns where campaign_id = '$VDADcampaign' limit 1;";
|
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
$rec_count=0;
|
|
while ($sthArows > $rec_count)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$VDADvoicemail_ext = "$aryA[0]";
|
|
$VDADvoicemail_ext =~ s/\D//gi;
|
|
$DROPexten = "$voicemail_dump_exten$VDADvoicemail_ext";
|
|
$rec_count++;
|
|
}
|
|
$sthA->finish();
|
|
}
|
|
}
|
|
|
|
|
|
### use STDOUT to send call to proper DROP location
|
|
$VHqueryCID = "VH$CIDdate$VDADconf_exten";
|
|
|
|
if (length($DROPexten)>0)
|
|
{ ### if DROP extension is defined then send the dropped call there instead of hangup
|
|
if ($AGILOG) {$agi_string = "exiting the VDAD app, transferring call to $DROPexten"; &agi_output;}
|
|
print "SET CONTEXT $ext_context\n";
|
|
checkresult($result);
|
|
print "SET EXTENSION $DROPexten\n";
|
|
checkresult($result);
|
|
print "SET PRIORITY 1\n";
|
|
checkresult($result);
|
|
}
|
|
else
|
|
{
|
|
### insert a NEW record to the vicidial_manager table to be processed
|
|
$stmtA = "INSERT INTO vicidial_manager values('','','$SQLdate','NEW','N','$VARserver_ip','','Hangup','$VHqueryCID','Channel: $channel','','','','','','','','','')";
|
|
$affected_rows = $dbhA->do($stmtA);
|
|
if ($AGILOG) {$agi_string = "-- VDAD call_hungup timout: |$VHqueryCID|$VDADconf_exten|$channel|insert to vicidial_manager"; &agi_output;}
|
|
}
|
|
|
|
$stmtA = "DELETE FROM vicidial_auto_calls where callerid='$callerid' order by call_time desc limit 1;";
|
|
$affected_rows = $dbhA->do($stmtA);
|
|
if ($AGILOG) {$agi_string = "-- VDAD vac record deleted: |$affected_rows|$VDADcampaign|"; &agi_output;}
|
|
|
|
$stmtA = "UPDATE vicidial_log set status='DROP',end_epoch='$now_date_epoch',length_in_sec='$drop_seconds' where uniqueid = '$uniqueid';";
|
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
|
$affected_rows = $dbhA->do($stmtA);
|
|
if ($AGILOG) {$agi_string = "-- VDAD vicidial_log update: |$affected_rows|$uniqueid"; &agi_output;}
|
|
|
|
$stmtA = "UPDATE vicidial_list set status='DROP' where lead_id = '$CIDlead_id';";
|
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
|
$affected_rows = $dbhA->do($stmtA);
|
|
if ($AGILOG) {$agi_string = "-- VDAD vicidial_list update: |$affected_rows|$CIDlead_id"; &agi_output;}
|
|
}
|
|
|
|
|
|
|
|
$dbhA->disconnect();
|
|
|
|
|
|
|
|
exit;
|
|
|
|
sub checkresult {
|
|
my ($res) = @_;
|
|
my $retval;
|
|
$tests++;
|
|
chomp $res;
|
|
if ($res =~ /^200/) {
|
|
$res =~ /result=(-?\d+)/;
|
|
if (!length($1)) {
|
|
# print STDERR "FAIL ($res)\n";
|
|
$fail++;
|
|
} else {
|
|
# print STDERR "PASS ($1)\n";
|
|
$pass++;
|
|
}
|
|
} else {
|
|
# print STDERR "FAIL (unexpected result '$res')\n";
|
|
$fail++;
|
|
}
|
|
}
|
|
|
|
sub leading_zero($) {
|
|
$_ = $_[0];
|
|
s/^(\d)$/0$1/;
|
|
s/^(\d\d)$/0$1/;
|
|
return $_;
|
|
} # End of the leading_zero() routine.
|
|
|
|
sub agi_output
|
|
{
|
|
if ($AGILOG >=2)
|
|
{
|
|
### open the log file for writing ###
|
|
open(Lout, ">>$AGILOGfile")
|
|
|| die "Can't open $AGILOGfile: $!\n";
|
|
print Lout "$now_date|$script|$agi_string\n";
|
|
close(Lout);
|
|
}
|
|
### send to STDERR writing ###
|
|
if ( ($AGILOG == '1') || ($AGILOG == '3') )
|
|
{print STDERR "$now_date|$script|$agi_string\n";}
|
|
$agi_string='';
|
|
}
|