mattf
24dc1ff66d
Added VICIDIAL_fix_lead_statuses.pl script git-svn-id: svn://192.168.202.10@788 3d104415-ff17-0410-8863-d5cf3c621b8a
611 lines
27 KiB
PHP
611 lines
27 KiB
PHP
<?
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# admin_modify_lead.php
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#
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# Copyright (C) 2008 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
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#
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# CHANGES
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#
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# 70702-1259 - Added recording location link and truncation
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# 70906-2132 - Added closer_log records display
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#
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require("dbconnect.php");
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$PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];
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$PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW'];
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$PHP_SELF=$_SERVER['PHP_SELF'];
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if (isset($_GET["vendor_id"])) {$vendor_id=$_GET["vendor_id"];}
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elseif (isset($_POST["vendor_id"])) {$vendor_id=$_POST["vendor_id"];}
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if (isset($_GET["phone"])) {$phone=$_GET["phone"];}
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elseif (isset($_POST["phone"])) {$phone=$_POST["phone"];}
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if (isset($_GET["lead_id"])) {$lead_id=$_GET["lead_id"];}
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elseif (isset($_POST["lead_id"])) {$lead_id=$_POST["lead_id"];}
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if (isset($_GET["first_name"])) {$first_name=$_GET["first_name"];}
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elseif (isset($_POST["first_name"])) {$first_name=$_POST["first_name"];}
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if (isset($_GET["last_name"])) {$last_name=$_GET["last_name"];}
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elseif (isset($_POST["last_name"])) {$last_name=$_POST["last_name"];}
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if (isset($_GET["phone_number"])) {$phone_number=$_GET["phone_number"];}
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elseif (isset($_POST["phone_number"])) {$phone_number=$_POST["phone_number"];}
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if (isset($_GET["end_call"])) {$end_call=$_GET["end_call"];}
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elseif (isset($_POST["end_call"])) {$end_call=$_POST["end_call"];}
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if (isset($_GET["DB"])) {$DB=$_GET["DB"];}
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elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];}
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if (isset($_GET["dispo"])) {$dispo=$_GET["dispo"];}
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elseif (isset($_POST["dispo"])) {$dispo=$_POST["dispo"];}
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if (isset($_GET["list_id"])) {$list_id=$_GET["list_id"];}
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elseif (isset($_POST["list_id"])) {$list_id=$_POST["list_id"];}
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if (isset($_GET["campaign_id"])) {$campaign_id=$_GET["campaign_id"];}
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elseif (isset($_POST["campaign_id"])) {$campaign_id=$_POST["campaign_id"];}
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if (isset($_GET["phone_code"])) {$phone_code=$_GET["phone_code"];}
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elseif (isset($_POST["phone_code"])) {$phone_code=$_POST["phone_code"];}
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if (isset($_GET["server_ip"])) {$server_ip=$_GET["server_ip"];}
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elseif (isset($_POST["server_ip"])) {$server_ip=$_POST["server_ip"];}
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if (isset($_GET["extension"])) {$extension=$_GET["extension"];}
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elseif (isset($_POST["extension"])) {$extension=$_POST["extension"];}
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if (isset($_GET["channel"])) {$channel=$_GET["channel"];}
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elseif (isset($_POST["channel"])) {$channel=$_POST["channel"];}
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if (isset($_GET["call_began"])) {$call_began=$_GET["call_began"];}
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elseif (isset($_POST["call_began"])) {$call_began=$_POST["call_began"];}
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if (isset($_GET["parked_time"])) {$parked_time=$_GET["parked_time"];}
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elseif (isset($_POST["parked_time"])) {$parked_time=$_POST["parked_time"];}
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if (isset($_GET["tsr"])) {$tsr=$_GET["tsr"];}
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elseif (isset($_POST["tsr"])) {$tsr=$_POST["tsr"];}
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if (isset($_GET["address1"])) {$address1=$_GET["address1"];}
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elseif (isset($_POST["address1"])) {$address1=$_POST["address1"];}
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if (isset($_GET["address2"])) {$address2=$_GET["address2"];}
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elseif (isset($_POST["address2"])) {$address2=$_POST["address2"];}
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if (isset($_GET["address3"])) {$address3=$_GET["address3"];}
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elseif (isset($_POST["address3"])) {$address3=$_POST["address3"];}
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if (isset($_GET["city"])) {$city=$_GET["city"];}
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elseif (isset($_POST["city"])) {$city=$_POST["city"];}
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if (isset($_GET["state"])) {$state=$_GET["state"];}
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elseif (isset($_POST["state"])) {$state=$_POST["state"];}
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if (isset($_GET["postal_code"])) {$postal_code=$_GET["postal_code"];}
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elseif (isset($_POST["postal_code"])) {$postal_code=$_POST["postal_code"];}
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if (isset($_GET["province"])) {$province=$_GET["province"];}
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elseif (isset($_POST["province"])) {$province=$_POST["province"];}
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if (isset($_GET["country_code"])) {$country_code=$_GET["country_code"];}
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elseif (isset($_POST["country_code"])) {$country_code=$_POST["country_code"];}
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if (isset($_GET["alt_phone"])) {$alt_phone=$_GET["alt_phone"];}
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elseif (isset($_POST["alt_phone"])) {$alt_phone=$_POST["alt_phone"];}
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if (isset($_GET["email"])) {$email=$_GET["email"];}
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elseif (isset($_POST["email"])) {$email=$_POST["email"];}
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if (isset($_GET["security"])) {$security=$_GET["security"];}
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elseif (isset($_POST["security"])) {$security=$_POST["security"];}
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if (isset($_GET["comments"])) {$comments=$_GET["comments"];}
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elseif (isset($_POST["comments"])) {$comments=$_POST["comments"];}
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if (isset($_GET["status"])) {$status=$_GET["status"];}
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elseif (isset($_POST["status"])) {$status=$_POST["status"];}
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if (isset($_GET["submit"])) {$submit=$_GET["submit"];}
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elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];}
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if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];}
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elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];}
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if (isset($_GET["CBchangeUSERtoANY"])) {$CBchangeUSERtoANY=$_GET["CBchangeUSERtoANY"];}
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elseif (isset($_POST["CBchangeUSERtoANY"])) {$CBchangeUSERtoANY=$_POST["CBchangeUSERtoANY"];}
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if (isset($_GET["CBchangeUSERtoUSER"])) {$CBchangeUSERtoUSER=$_GET["CBchangeUSERtoUSER"];}
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elseif (isset($_POST["CBchangeUSERtoUSER"])) {$CBchangeUSERtoUSER=$_POST["CBchangeUSERtoUSER"];}
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if (isset($_GET["CBchangeANYtoUSER"])) {$CBchangeANYtoUSER=$_GET["CBchangeANYtoUSER"];}
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elseif (isset($_POST["CBchangeANYtoUSER"])) {$CBchangeANYtoUSER=$_POST["CBchangeANYtoUSER"];}
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if (isset($_GET["callback_id"])) {$callback_id=$_GET["callback_id"];}
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elseif (isset($_POST["callback_id"])) {$callback_id=$_POST["callback_id"];}
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if (isset($_GET["CBuser"])) {$CBuser=$_GET["CBuser"];}
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elseif (isset($_POST["CBuser"])) {$CBuser=$_POST["CBuser"];}
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if (isset($_GET["modify_logs"])) {$modify_logs=$_GET["modify_logs"];}
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elseif (isset($_POST["modify_logs"])) {$modify_logs=$_POST["modify_logs"];}
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$PHP_AUTH_USER = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_USER);
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$PHP_AUTH_PW = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_PW);
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### AST GUI database administration modify lead in vicidial_list
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### admin_modify_lead.php
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# this is the administration lead information modifier screen, the administrator just needs to enter the leadID and then they can view and modify the information in the record for that lead
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# CHANGES
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#
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# 60419-1705 - Added ability to change lead callback record from USERONLY to ANYONE or USERONLY-user
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# 60421-1459 - check GET/POST vars lines with isset to not trigger PHP NOTICES
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# 60609-1112 - Added DNC list addition if status changed to DNC
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# 60619-1539 - Added variable filtering to eliminate SQL injection attack threat
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# 61130-1639 - Added recording_log lookup and list for this lead_id
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# 61201-1136 - Added recording_log user(TSR) display and link
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# 70305-1133 - Changed to default CHECKED modify logs upon status change
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# 70424-1128 - Added campaign-specific statuses, reformatted recordings list
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#
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$STARTtime = date("U");
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$TODAY = date("Y-m-d");
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$NOW_TIME = date("Y-m-d H:i:s");
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$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level > 7 and modify_leads='1';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_query($stmt, $link);
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$row=mysql_fetch_row($rslt);
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$auth=$row[0];
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if ($WeBRooTWritablE > 0)
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{$fp = fopen ("./project_auth_entries.txt", "a");}
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$date = date("r");
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$ip = getenv("REMOTE_ADDR");
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$browser = getenv("HTTP_USER_AGENT");
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if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
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{
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Header("WWW-Authenticate: Basic realm=\"VICI-PROJECTS\"");
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Header("HTTP/1.0 401 Unauthorized");
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echo "Invalid Username/Password: |$PHP_AUTH_USER|$PHP_AUTH_PW|\n";
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exit;
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}
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else
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{
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if($auth>0)
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{
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$stmt="SELECT full_name,modify_leads from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW'";
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$rslt=mysql_query($stmt, $link);
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$row=mysql_fetch_row($rslt);
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$LOGfullname =$row[0];
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$LOGmodify_leads =$row[1];
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if ($WeBRooTWritablE > 0)
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{
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fwrite ($fp, "VICIDIAL|GOOD|$date|$PHP_AUTH_USER|$PHP_AUTH_PW|$ip|$browser|$LOGfullname|\n");
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fclose($fp);
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}
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}
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else
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{
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if ($WeBRooTWritablE > 0)
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{
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fwrite ($fp, "VICIDIAL|FAIL|$date|$PHP_AUTH_USER|$PHP_AUTH_PW|$ip|$browser|\n");
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fclose($fp);
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}
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}
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}
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?>
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<html>
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<head>
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<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=utf-8">
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<title>VICIDIAL ADMIN: Lead record modification</title>
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</head>
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<BODY BGCOLOR=white marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>
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<CENTER><FONT FACE="Courier" COLOR=BLACK SIZE=3>
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<?
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echo "<a href=\"./admin.php?ADD=100\">VICIDIAL ADMIN</a>: Lead record modification<BR>\n";
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if ($end_call > 0)
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{
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$call_length = ($STARTtime - $call_began);
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### insert a NEW record to the vicidial_closer_log table
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$stmt="INSERT INTO vicidial_closer_log (lead_id,list_id,campaign_id,call_date,start_epoch,end_epoch,length_in_sec,status,phone_code,phone_number,user,comments,processed) values('" . mysql_real_escape_string($lead_id) . "','" . mysql_real_escape_string($list_id) . "','" . mysql_real_escape_string($campaign_id) . "','" . mysql_real_escape_string($parked_time) . "','" . mysql_real_escape_string($call_began) . "','$STARTtime','" . mysql_real_escape_string($call_length) . "','" . mysql_real_escape_string($status) . "','" . mysql_real_escape_string($phone_code) . "','" . mysql_real_escape_string($phone_number) . "','$PHP_AUTH_USER','" . mysql_real_escape_string($comments) . "','Y')";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_query($stmt, $link);
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### update the lead record in the vicidial_list table
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$stmt="UPDATE vicidial_list set status='" . mysql_real_escape_string($status) . "',first_name='" . mysql_real_escape_string($first_name) . "',last_name='" . mysql_real_escape_string($last_name) . "',address1='" . mysql_real_escape_string($address1) . "',address2='" . mysql_real_escape_string($address2) . "',address3='" . mysql_real_escape_string($address3) . "',city='" . mysql_real_escape_string($city) . "',state='" . mysql_real_escape_string($state) . "',province='" . mysql_real_escape_string($province) . "',postal_code='" . mysql_real_escape_string($postal_code) . "',country_code='" . mysql_real_escape_string($country_code) . "',alt_phone='" . mysql_real_escape_string($alt_phone) . "',email='" . mysql_real_escape_string($email) . "',security_phrase='" . mysql_real_escape_string($security) . "',comments='" . mysql_real_escape_string($comments) . "' where lead_id='" . mysql_real_escape_string($lead_id) . "'";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_query($stmt, $link);
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echo "information modified<BR><BR>\n";
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echo "<form><input type=button value=\"Close This Window\" onClick=\"javascript:window.close();\"></form>\n";
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if ( ($dispo != $status) and ($dispo == 'CBHOLD') )
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{
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### inactivate vicidial_callbacks record for this lead
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$stmt="UPDATE vicidial_callbacks set status='INACTIVE' where lead_id='" . mysql_real_escape_string($lead_id) . "' and status='ACTIVE';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_query($stmt, $link);
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echo "<BR>vicidial_callback record inactivated: $lead_id<BR>\n";
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}
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if ( ($dispo != $status) and ($dispo == 'CALLBK') )
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{
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### inactivate vicidial_callbacks record for this lead
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$stmt="UPDATE vicidial_callbacks set status='INACTIVE' where lead_id='" . mysql_real_escape_string($lead_id) . "' and status IN('ACTIVE','LIVE');";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_query($stmt, $link);
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echo "<BR>vicidial_callback record inactivated: $lead_id<BR>\n";
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}
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if ( ($dispo != $status) and ($status == 'DNC') )
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{
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### add lead to the internal DNC list
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$stmt="INSERT INTO vicidial_dnc (phone_number) values('" . mysql_real_escape_string($phone_number) . "');";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_query($stmt, $link);
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echo "<BR>Lead added to DNC List: $lead_id - $phone_number<BR>\n";
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}
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### update last record in vicidial_agent_log and vicidial_log tables
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if (($dispo != $status) and ($modify_logs > 0))
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{
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$stmt="UPDATE vicidial_log set status='" . mysql_real_escape_string($status) . "' where lead_id='" . mysql_real_escape_string($lead_id) . "' order by call_date desc limit 1";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_query($stmt, $link);
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$stmt="UPDATE vicidial_agent_log set status='" . mysql_real_escape_string($status) . "' where lead_id='" . mysql_real_escape_string($lead_id) . "' order by agent_log_id desc limit 1";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_query($stmt, $link);
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}
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}
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else
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{
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if ($CBchangeUSERtoANY == 'YES')
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{
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### inactivate vicidial_callbacks record for this lead
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$stmt="UPDATE vicidial_callbacks set recipient='ANYONE' where callback_id='" . mysql_real_escape_string($callback_id) . "';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_query($stmt, $link);
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echo "<BR>vicidial_callback record changed to ANYONE<BR>\n";
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}
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if ($CBchangeUSERtoUSER == 'YES')
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{
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### inactivate vicidial_callbacks record for this lead
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$stmt="UPDATE vicidial_callbacks set user='" . mysql_real_escape_string($CBuser) . "' where callback_id='" . mysql_real_escape_string($callback_id) . "';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_query($stmt, $link);
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echo "<BR>vicidial_callback record user changed to $CBuser<BR>\n";
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}
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if ($CBchangeANYtoUSER == 'YES')
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{
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### inactivate vicidial_callbacks record for this lead
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$stmt="UPDATE vicidial_callbacks set user='" . mysql_real_escape_string($CBuser) . "',recipient='USERONLY' where callback_id='" . mysql_real_escape_string($callback_id) . "';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_query($stmt, $link);
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echo "<BR>vicidial_callback record changed to USERONLY, user: $CBuser<BR>\n";
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}
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$stmt="SELECT count(*) from vicidial_list where lead_id='" . mysql_real_escape_string($lead_id) . "'";
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$rslt=mysql_query($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$row=mysql_fetch_row($rslt);
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$lead_count = $row[0];
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if ($lead_count > 0)
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{
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$stmt="select * from vicidial_log where lead_id='" . mysql_real_escape_string($lead_id) . "' order by uniqueid desc limit 500;";
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$rslt=mysql_query($stmt, $link);
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$logs_to_print = mysql_num_rows($rslt);
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$u=0;
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$call_log = '';
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$log_campaign = '';
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while ($logs_to_print > $u)
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{
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$row=mysql_fetch_row($rslt);
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if (strlen($log_campaign)<1) {$log_campaign = $row[3];}
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if (eregi("1$|3$|5$|7$|9$", $u))
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{$bgcolor='bgcolor="#B9CBFD"';}
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else
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{$bgcolor='bgcolor="#9BB9FB"';}
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$u++;
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$call_log .= "<tr $bgcolor>";
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$call_log .= "<td><font size=1>$u</td>";
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$call_log .= "<td><font size=2>$row[4]</td>";
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$call_log .= "<td align=left><font size=2> $row[7]</td>\n";
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$call_log .= "<td align=left><font size=2> $row[8]</td>\n";
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$call_log .= "<td align=left><font size=2> <A HREF=\"user_stats.php?user=$row[11]\" target=\"_blank\">$row[11]</A> </td>\n";
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$call_log .= "<td align=right><font size=2> $row[3] </td>\n";
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$call_log .= "<td align=right><font size=2> $row[2] </td>\n";
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$call_log .= "<td align=right><font size=2> $row[1] </td></tr>\n";
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}
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$stmt="select * from vicidial_closer_log where lead_id='" . mysql_real_escape_string($lead_id) . "' order by closecallid desc limit 500;";
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$rslt=mysql_query($stmt, $link);
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$Clogs_to_print = mysql_num_rows($rslt);
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$y=0;
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$closer_log = '';
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$Clog_campaign = '';
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while ($Clogs_to_print > $y)
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{
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$row=mysql_fetch_row($rslt);
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if (strlen($Clog_campaign)<1) {$Clog_campaign = $row[3];}
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if (eregi("1$|3$|5$|7$|9$", $y))
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{$bgcolor='bgcolor="#B9CBFD"';}
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else
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{$bgcolor='bgcolor="#9BB9FB"';}
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$y++;
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$closer_log .= "<tr $bgcolor>";
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$closer_log .= "<td><font size=1>$y</td>";
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$closer_log .= "<td><font size=2>$row[4]</td>";
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$closer_log .= "<td align=left><font size=2> $row[7]</td>\n";
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$closer_log .= "<td align=left><font size=2> $row[8]</td>\n";
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$closer_log .= "<td align=left><font size=2> <A HREF=\"user_stats.php?user=$row[11]\" target=\"_blank\">$row[11]</A> </td>\n";
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$closer_log .= "<td align=right><font size=2> $row[3] </td>\n";
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$closer_log .= "<td align=right><font size=2> $row[2] </td>\n";
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$closer_log .= "<td align=right><font size=2> $row[1] </td>\n";
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$closer_log .= "<td align=right><font size=2> $row[14] </td></tr>\n";
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|
}
|
|
|
|
$stmt="SELECT * from vicidial_list where lead_id='" . mysql_real_escape_string($lead_id) . "'";
|
|
$rslt=mysql_query($stmt, $link);
|
|
if ($DB) {echo "$stmt\n";}
|
|
$row=mysql_fetch_row($rslt);
|
|
$lead_id = "$row[0]";
|
|
$dispo = "$row[3]";
|
|
$tsr = "$row[4]";
|
|
$vendor_id = "$row[5]";
|
|
$list_id = "$row[7]";
|
|
$campaign_id = "$row[8]";
|
|
$phone_code = "$row[10]";
|
|
$phone_number = "$row[11]";
|
|
$title = "$row[12]";
|
|
$first_name = "$row[13]"; #
|
|
$middle_initial = "$row[14]";
|
|
$last_name = "$row[15]"; #
|
|
$address1 = "$row[16]"; #
|
|
$address2 = "$row[17]"; #
|
|
$address3 = "$row[18]"; #
|
|
$city = "$row[19]"; #
|
|
$state = "$row[20]"; #
|
|
$province = "$row[21]"; #
|
|
$postal_code = "$row[22]"; #
|
|
$country_code = "$row[23]"; #
|
|
$gender = "$row[24]";
|
|
$date_of_birth = "$row[25]";
|
|
$alt_phone = "$row[26]"; #
|
|
$email = "$row[27]"; #
|
|
$security = "$row[28]"; #
|
|
$comments = "$row[29]"; #
|
|
|
|
echo "<br>Call information: $first_name $last_name - $phone_number<br><br><form action=$PHP_SELF method=POST>\n";
|
|
echo "<input type=hidden name=end_call value=1>\n";
|
|
echo "<input type=hidden name=DB value=\"$DB\">\n";
|
|
echo "<input type=hidden name=lead_id value=\"$lead_id\">\n";
|
|
echo "<input type=hidden name=dispo value=\"$dispo\">\n";
|
|
echo "<input type=hidden name=list_id value=\"$list_id\">\n";
|
|
echo "<input type=hidden name=campaign_id value=\"$campaign_id\">\n";
|
|
echo "<input type=hidden name=phone_code value=\"$phone_code\">\n";
|
|
echo "<input type=hidden name=phone_number value=\"$phone_number\">\n";
|
|
echo "<input type=hidden name=server_ip value=\"$server_ip\">\n";
|
|
echo "<input type=hidden name=extension value=\"$extension\">\n";
|
|
echo "<input type=hidden name=channel value=\"$channel\">\n";
|
|
echo "<input type=hidden name=call_began value=\"$call_began\">\n";
|
|
echo "<input type=hidden name=parked_time value=\"$parked_time\">\n";
|
|
echo "<table cellpadding=1 cellspacing=0>\n";
|
|
echo "<tr><td colspan=2>Vendor ID: $vendor_id Lead ID: $lead_id</td></tr>\n";
|
|
echo "<tr><td colspan=2>Fronter: <A HREF=\"user_stats.php?user=$tsr\">$tsr</A> List ID: $list_id</td></tr>\n";
|
|
echo "<tr><td align=right>First Name: </td><td align=left><input type=text name=first_name size=15 maxlength=30 value=\"$first_name\"> \n";
|
|
echo " Last Name: <input type=text name=last_name size=15 maxlength=30 value=\"$last_name\"> </td></tr>\n";
|
|
echo "<tr><td align=right>Address 1 : </td><td align=left><input type=text name=address1 size=30 maxlength=30 value=\"$address1\"></td></tr>\n";
|
|
echo "<tr><td align=right>Address 2 : </td><td align=left><input type=text name=address2 size=30 maxlength=30 value=\"$address2\"></td></tr>\n";
|
|
echo "<tr><td align=right>Address 3 : </td><td align=left><input type=text name=address3 size=30 maxlength=30 value=\"$address3\"></td></tr>\n";
|
|
echo "<tr><td align=right>City : </td><td align=left><input type=text name=city size=30 maxlength=30 value=\"$city\"></td></tr>\n";
|
|
echo "<tr><td align=right>State: </td><td align=left><input type=text name=state size=2 maxlength=2 value=\"$state\"> \n";
|
|
echo " Postal Code: <input type=text name=postal_code size=10 maxlength=10 value=\"$postal_code\"> </td></tr>\n";
|
|
|
|
echo "<tr><td align=right>Province : </td><td align=left><input type=text name=province size=30 maxlength=30 value=\"$province\"></td></tr>\n";
|
|
echo "<tr><td align=right>Country : </td><td align=left><input type=text name=country_code size=3 maxlength=3 value=\"$country_code\"></td></tr>\n";
|
|
echo "<tr><td align=right>Alt Phone : </td><td align=left><input type=text name=alt_phone size=10 maxlength=10 value=\"$alt_phone\"></td></tr>\n";
|
|
echo "<tr><td align=right>Email : </td><td align=left><input type=text name=email size=30 maxlength=50 value=\"$email\"></td></tr>\n";
|
|
echo "<tr><td align=right>Security : </td><td align=left><input type=text name=security size=30 maxlength=100 value=\"$security\"></td></tr>\n";
|
|
echo "<tr><td align=right>Comments : </td><td align=left><input type=text name=comments size=30 maxlength=255 value=\"$comments\"></td></tr>\n";
|
|
echo "<tr bgcolor=#B6D3FC><td align=right>Disposition: </td><td align=left><select size=1 name=status>\n";
|
|
|
|
$stmt="SELECT * from vicidial_statuses where selectable='Y' order by status";
|
|
$rslt=mysql_query($stmt, $link);
|
|
$statuses_to_print = mysql_num_rows($rslt);
|
|
$statuses_list='';
|
|
|
|
$o=0;
|
|
$DS=0;
|
|
while ($statuses_to_print > $o)
|
|
{
|
|
$rowx=mysql_fetch_row($rslt);
|
|
if ( (strlen($dispo) == strlen($rowx[0])) and (eregi($dispo,$rowx[0])) )
|
|
{$statuses_list .= "<option SELECTED value=\"$rowx[0]\">$rowx[0] - $rowx[1]</option>\n"; $DS++;}
|
|
else
|
|
{$statuses_list .= "<option value=\"$rowx[0]\">$rowx[0] - $rowx[1]</option>\n";}
|
|
$o++;
|
|
}
|
|
|
|
$stmt="SELECT * from vicidial_campaign_statuses where selectable='Y' and campaign_id='$log_campaign' order by status";
|
|
$rslt=mysql_query($stmt, $link);
|
|
$CAMPstatuses_to_print = mysql_num_rows($rslt);
|
|
|
|
$o=0;
|
|
while ($CAMPstatuses_to_print > $o)
|
|
{
|
|
$rowx=mysql_fetch_row($rslt);
|
|
if ( (strlen($dispo) == strlen($rowx[0])) and (eregi($dispo,$rowx[0])) )
|
|
{$statuses_list .= "<option SELECTED value=\"$rowx[0]\">$rowx[0] - $rowx[1]</option>\n"; $DS++;}
|
|
else
|
|
{$statuses_list .= "<option value=\"$rowx[0]\">$rowx[0] - $rowx[1]</option>\n";}
|
|
$o++;
|
|
}
|
|
|
|
|
|
if ($DS < 1) {$statuses_list .= "<option SELECTED value=\"$dispo\">$dispo</option>\n";}
|
|
echo "$statuses_list";
|
|
echo "</select> <i>(with $log_campaign statuses)</i></td></tr>\n";
|
|
|
|
|
|
echo "<tr bgcolor=#B6D3FC><td align=left>Modify agent and vicidial logs </td><td align=left><input type=checkbox name=modify_logs value=\"1\" CHECKED></td></tr>\n";
|
|
|
|
echo "<tr><td colspan=2 align=center><input type=submit name=submit value=\"SUBMIT\"></td></tr>\n";
|
|
echo "</table></form>\n";
|
|
echo "<BR><BR><BR>\n";
|
|
|
|
if ( ($dispo == 'CALLBK') or ($dispo == 'CBHOLD') )
|
|
{
|
|
### find any vicidial_callback records for this lead
|
|
$stmt="select * from vicidial_callbacks where lead_id='" . mysql_real_escape_string($lead_id) . "' and status IN('ACTIVE','LIVE') order by callback_id desc LIMIT 1;";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_query($stmt, $link);
|
|
$CB_to_print = mysql_num_rows($rslt);
|
|
$rowx=mysql_fetch_row($rslt);
|
|
|
|
if ($CB_to_print>0)
|
|
{
|
|
if ($rowx[9] == 'USERONLY')
|
|
{
|
|
echo "<br><form action=$PHP_SELF method=POST>\n";
|
|
echo "<input type=hidden name=CBchangeUSERtoANY value=\"YES\">\n";
|
|
echo "<input type=hidden name=DB value=\"$DB\">\n";
|
|
echo "<input type=hidden name=lead_id value=\"$lead_id\">\n";
|
|
echo "<input type=hidden name=callback_id value=\"$rowx[0]\">\n";
|
|
echo "<input type=submit name=submit value=\"CHANGE TO ANYONE CALLBACK\"></form><BR>\n";
|
|
|
|
echo "<br><form action=$PHP_SELF method=POST>\n";
|
|
echo "<input type=hidden name=CBchangeUSERtoUSER value=\"YES\">\n";
|
|
echo "<input type=hidden name=DB value=\"$DB\">\n";
|
|
echo "<input type=hidden name=lead_id value=\"$lead_id\">\n";
|
|
echo "<input type=hidden name=callback_id value=\"$rowx[0]\">\n";
|
|
echo "New Callback Owner UserID: <input type=text name=CBuser size=8 maxlength=10 value=\"$rowx[8]\"> \n";
|
|
echo "<input type=submit name=submit value=\"CHANGE USERONLY CALLBACK USER\"></form><BR>\n";
|
|
}
|
|
else
|
|
{
|
|
echo "<br><form action=$PHP_SELF method=POST>\n";
|
|
echo "<input type=hidden name=CBchangeANYtoUSER value=\"YES\">\n";
|
|
echo "<input type=hidden name=DB value=\"$DB\">\n";
|
|
echo "<input type=hidden name=lead_id value=\"$lead_id\">\n";
|
|
echo "<input type=hidden name=callback_id value=\"$rowx[0]\">\n";
|
|
echo "New Callback Owner UserID: <input type=text name=CBuser size=8 maxlength=10 value=\"$rowx[8]\"> \n";
|
|
echo "<input type=submit name=submit value=\"CHANGE TO USERONLY CALLBACK\"></form><BR>\n";
|
|
}
|
|
}
|
|
else
|
|
{
|
|
echo "<BR>No Callback records found<BR>\n";
|
|
}
|
|
}
|
|
|
|
|
|
|
|
|
|
|
|
|
|
}
|
|
else
|
|
{
|
|
echo "lead lookup FAILED for lead_id $lead_id $NOW_TIME\n<BR><BR>\n";
|
|
# echo "<a href=\"$PHP_SELF\">Close this window</a>\n<BR><BR>\n";
|
|
}
|
|
|
|
|
|
|
|
echo "<br><br>\n";
|
|
|
|
echo "<center>\n";
|
|
|
|
echo "<B>CALLS TO THIS LEAD:</B>\n";
|
|
echo "<TABLE width=550 cellspacing=0 cellpadding=1>\n";
|
|
echo "<tr><td><font size=1># </td><td><font size=2>DATE/TIME </td><td align=left><font size=2>LENGTH</td><td align=left><font size=2> STATUS</td><td align=left><font size=2> TSR</td><td align=right><font size=2> CAMPAIGN</td><td align=right><font size=2> LIST</td><td align=right><font size=2> LEAD</td></tr>\n";
|
|
|
|
echo "$call_log\n";
|
|
|
|
echo "</TABLE>\n";
|
|
echo "<BR><BR>\n";
|
|
|
|
echo "<B>CLOSER RECORDS FOR THIS LEAD:</B>\n";
|
|
echo "<TABLE width=650 cellspacing=0 cellpadding=1>\n";
|
|
echo "<tr><td><font size=1># </td><td><font size=2>DATE/TIME </td><td align=left><font size=2>LENGTH</td><td align=left><font size=2> STATUS</td><td align=left><font size=2> TSR</td><td align=right><font size=2> CAMPAIGN</td><td align=right><font size=2> LIST</td><td align=right><font size=2> LEAD</td><td align=right><font size=2> WAIT</td></tr>\n";
|
|
|
|
echo "$closer_log\n";
|
|
|
|
echo "</TABLE></center>\n";
|
|
echo "<BR><BR>\n";
|
|
|
|
|
|
echo "<B>RECORDINGS FOR THIS LEAD:</B>\n";
|
|
echo "<TABLE width=750 cellspacing=1 cellpadding=1>\n";
|
|
echo "<tr><td><font size=1># </td><td align=left><font size=2> LEAD</td><td><font size=2>DATE/TIME </td><td align=left><font size=2>SECONDS </td><td align=left><font size=2> RECID</td><td align=center><font size=2>FILENAME</td><td align=left><font size=2>LOCATION</td><td align=left><font size=2>TSR</td></tr>\n";
|
|
|
|
$stmt="select * from recording_log where lead_id='" . mysql_real_escape_string($lead_id) . "' order by recording_id desc limit 500;";
|
|
$rslt=mysql_query($stmt, $link);
|
|
$logs_to_print = mysql_num_rows($rslt);
|
|
|
|
$u=0;
|
|
while ($logs_to_print > $u)
|
|
{
|
|
$row=mysql_fetch_row($rslt);
|
|
if (eregi("1$|3$|5$|7$|9$", $u))
|
|
{$bgcolor='bgcolor="#B9CBFD"';}
|
|
else
|
|
{$bgcolor='bgcolor="#9BB9FB"';}
|
|
|
|
$location = $row[11];
|
|
if (strlen($location)>30)
|
|
{$locat = substr($location,0,27); $locat = "$locat...";}
|
|
else
|
|
{$locat = $location;}
|
|
if (eregi("http",$location))
|
|
{$location = "<a href=\"$location\">$locat</a>";}
|
|
else
|
|
{$location = $locat;}
|
|
$u++;
|
|
echo "<tr $bgcolor>";
|
|
echo "<td><font size=1>$u</td>";
|
|
echo "<td align=left><font size=2> $row[12] </td>";
|
|
echo "<td align=left><font size=1> $row[4] </td>\n";
|
|
echo "<td align=left><font size=2> $row[8] </td>\n";
|
|
echo "<td align=left><font size=2> $row[0] </td>\n";
|
|
echo "<td align=center><font size=1> $row[10] </td>\n";
|
|
echo "<td align=left><font size=2> $location </td>\n";
|
|
echo "<td align=left><font size=2> <A HREF=\"user_stats.php?user=$row[13]\" target=\"_blank\">$row[13]</A> </td>";
|
|
echo "</tr>\n";
|
|
|
|
}
|
|
|
|
|
|
echo "</TABLE></center>\n";
|
|
|
|
|
|
|
|
|
|
}
|
|
|
|
|
|
$ENDtime = date("U");
|
|
|
|
$RUNtime = ($ENDtime - $STARTtime);
|
|
|
|
echo "\n\n\n<br><br><br>\n\n";
|
|
|
|
|
|
echo "<font size=0>\n\n\n<br><br><br>\nscript runtime: $RUNtime seconds</font>";
|
|
|
|
|
|
?>
|
|
|
|
|
|
</body>
|
|
</html>
|
|
|
|
<?
|
|
|
|
exit;
|
|
|
|
|
|
|
|
?>
|
|
|
|
|
|
|
|
|
|
|