40 lines
2.1 KiB
Plaintext
40 lines
2.1 KiB
Plaintext
CALLER ID NAME CODES DOC Started: 2013-07-15 Updated: 2023-02-01
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This document is meant for reference only, and it does not contain all CID name codes possible, but more will be added over time.
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M - Manual Dial Call (M7152249180000855319)
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V - Auto-Dial Call (V7152252280000844707)
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Y - Inbound Call (Y7152252510000822239)
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J - Inbound CLOSER Transfer (J7152252510000822239)
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DC - 3-Way Call (DC943083W0000855319W)
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DV - Dial Override, Send DTMF, Dead Trigger, Blind Monitor Warning (DV191652W1010101010W)
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S - Agent Login Call (S1307152248588600051)
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LP - Park Call (LPvdcW13739432176666)
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FP - Back to agent From Park (FPvdcW14529553216666)
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LX - Park Xfer Call (LXvdcW13739432176666)
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FX - Xfer Back to session From Park (FXvdcW14529553216666)
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VH - Inbound Agent Alert (VH7152252518600051)
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RH - Recording Hangup (RH1234514529553690)
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CX - Consultative Transfer (CXAR2420160116094751)
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XLvdc - Agent Local Closer or ReQueue Call (XLvdcW13739431946666) [epoch + user...]
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XBvdc - Agent blind transfer (XBvdcW14528875091001100110011001) [epoch + user...]
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AGMON - Remote Agent Monitor (AGMON715224918000001)
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HLvdcW - Hangup of customer call from agent screen (HLvdcW1475524272tluc)
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CH123456 - Hangup of all non-agent channels in meetme session(CH1234614755246080)
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ULGC - Hangup of lone channel in left 3way session (ULGC0010420221616133)
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ULGH - Clearing of left 3way session after server rec limit (ULGH0010420221618178)
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ULAL - Clearing of agent session by AST_agent_logout.pl script
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ULFA - Clearing of agent session by force_agent_logout.php admin page
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ULUS - Clearing of agent session by user_status.php admin page
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ULVD - Hanging up agent phone in userLOGout agent screen function
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ULVC - Clearing of agent session in userLOGout agent screen function
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BM - Real-time screen blind monitor (BM149425456200006666)
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BB - Real-time screen blind barge (BB149425456200006666)
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BW - Real-time screen blind whisper (BW149425456200006666)
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E - Inbound Email, tracking only (E0001797980001237995)
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ACagcW - Noone in session call agent phone (ACagcW15167259066666)
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AM - Agent mute of recording (AM273955W0001922575W)
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G - Recording Gateway inbound call (G2010021380000000023)
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