514 lines
15 KiB
Perl
514 lines
15 KiB
Perl
#!/usr/bin/perl
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#
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# cm_sc_ccc_lookup_insert.agi version 2.14
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#
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# Designed to work with Call Menus to send a URL defined in a Settings Container
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# for a call with a call_id associated with it for calls coming from an external
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# VICIdial system on a private IAX trunk so that the lead information can be
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# copied to this destination cluster.
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#
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# If container is not found, call will go to the 'C' option in the call menu
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# If call_id is not defined, call will go to the 'D' option in the call menu
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# If lead is not found on external system, call will go to the 'B' option in the call menu
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# If lead is found on external system, call will go to the 'A' option in the call menu
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#
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# Flag Options: (separated by triple-pipe: "---")
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# 1- container_id for settings container with URL to send
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# 2- local list_id to insert lead into(if not populated, will use external list_id)
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#
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# example of what to set in the Call Menu:
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# Set the prompt to "wait-moment|cm_sc_ccc_lookup_insert.agi,ccc_test---8199"
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#
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# The URL that you define in the Settings Container will need to be sent to you
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# by the administrator of the external system. It should look something like this:
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# http://server/vicidial/non_agent_api.php?user=6666&pass=1234&source=test&function=ccc_lead_info&call_id=--A--call_id--B--
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#
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# Copyright (C) 2018 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
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#
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# changes:
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# 170609-1326 - First build
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# 180908-1414 - Added extra logging
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#
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$script = 'cm_sc_ccc_lookup_insert.agi';
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($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
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$year = ($year + 1900);
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$mon++;
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if ($mon < 10) {$mon = "0$mon";}
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if ($mday < 10) {$mday = "0$mday";}
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if ($hour < 10) {$hour = "0$hour";}
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if ($min < 10) {$min = "0$min";}
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if ($sec < 10) {$sec = "0$sec";}
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$secX = time();
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$now_date_epoch = time();
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$now_date = "$year-$mon-$mday $hour:$min:$sec";
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$start_time=$now_date;
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$CIDdate = "$mon$mday$hour$min$sec";
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$tsSQLdate = "$year$mon$mday$hour$min$sec";
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$SQLdate = "$year-$mon-$mday $hour:$min:$sec";
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$SQLdateBEGIN = $SQLdate;
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$state='';
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$CIDlead_id='';
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$US='_';
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$AGILOG=1;
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while (length($CIDdate) > 9) {$CIDdate =~ s/^.//gi;} # 0902235959 changed to 902235959
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# default path to astguiclient configuration file:
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$PATHconf = '/etc/astguiclient.conf';
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open(conf, "$PATHconf") || die "can't open $PATHconf: $!\n";
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@conf = <conf>;
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close(conf);
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$i=0;
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foreach(@conf)
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{
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$line = $conf[$i];
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$line =~ s/ |>|\n|\r|\t|\#.*|;.*//gi;
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if ( ($line =~ /^PATHhome/) && ($CLIhome < 1) )
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{$PATHhome = $line; $PATHhome =~ s/.*=//gi;}
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if ( ($line =~ /^PATHlogs/) && ($CLIlogs < 1) )
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{$PATHlogs = $line; $PATHlogs =~ s/.*=//gi;}
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if ( ($line =~ /^PATHagi/) && ($CLIagi < 1) )
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{$PATHagi = $line; $PATHagi =~ s/.*=//gi;}
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if ( ($line =~ /^PATHweb/) && ($CLIweb < 1) )
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{$PATHweb = $line; $PATHweb =~ s/.*=//gi;}
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if ( ($line =~ /^PATHsounds/) && ($CLIsounds < 1) )
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{$PATHsounds = $line; $PATHsounds =~ s/.*=//gi;}
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if ( ($line =~ /^PATHmonitor/) && ($CLImonitor < 1) )
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{$PATHmonitor = $line; $PATHmonitor =~ s/.*=//gi;}
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if ( ($line =~ /^VARserver_ip/) && ($CLIserver_ip < 1) )
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{$VARserver_ip = $line; $VARserver_ip =~ s/.*=//gi;}
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if ( ($line =~ /^VARDB_server/) && ($CLIDB_server < 1) )
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{$VARDB_server = $line; $VARDB_server =~ s/.*=//gi;}
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if ( ($line =~ /^VARDB_database/) && ($CLIDB_database < 1) )
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{$VARDB_database = $line; $VARDB_database =~ s/.*=//gi;}
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if ( ($line =~ /^VARDB_user/) && ($CLIDB_user < 1) )
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{$VARDB_user = $line; $VARDB_user =~ s/.*=//gi;}
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if ( ($line =~ /^VARDB_pass/) && ($CLIDB_pass < 1) )
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{$VARDB_pass = $line; $VARDB_pass =~ s/.*=//gi;}
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if ( ($line =~ /^VARDB_port/) && ($CLIDB_port < 1) )
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{$VARDB_port = $line; $VARDB_port =~ s/.*=//gi;}
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$i++;
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}
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if (!$VARDB_port) {$VARDB_port='3306';}
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if (!$AGILOGfile) {$AGILOGfile = "$PATHlogs/agiout.$year-$mon-$mday";}
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### find wget binary
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$exit_no_wget=0;
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$wgetbin = '';
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if ( -e ('/bin/wget')) {$wgetbin = '/bin/wget';}
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else
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{
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if ( -e ('/usr/bin/wget')) {$wgetbin = '/usr/bin/wget';}
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else
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{
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if ( -e ('/usr/local/bin/wget')) {$wgetbin = '/usr/local/bin/wget';}
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else
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{
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if ($AGILOG) {$agi_string = "Can't find wget binary! Exiting..."; &agi_output;}
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$exit_no_wget=1;
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}
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}
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}
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use DBI;
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use Asterisk::AGI;
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$AGI = new Asterisk::AGI;
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$|=1;
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while(<STDIN>)
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{
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chomp;
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last unless length($_);
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if ($AGILOG)
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{
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if (/^agi_(\w+)\:\s+(.*)$/)
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{
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$AGI{$1} = $2;
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}
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}
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if (/^agi_context\:\s+(.*)$/) {$context = $1;}
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if (/^agi_uniqueid\:\s+(.*)$/) {$unique_id = $1; $uniqueid = $unique_id;}
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if (/^agi_channel\:\s+(.*)$/) {$channel = $1;}
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if (/^agi_extension\:\s+(.*)$/) {$extension = $1;}
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if (/^agi_type\:\s+(.*)$/) {$type = $1;}
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if (/^agi_callerid\:\s+(.*)$/) {$callerid = $1;}
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if (/^agi_calleridname\:\s+(.*)$/) {$calleridname = $1;}
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}
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foreach $i (sort keys %AGI)
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{
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if ($AGILOG) {$agi_string = " -- $i = $AGI{$i}"; &agi_output;}
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}
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$callerid =~ s/\'|\\\\|\\\|\\|\\;|\\\;|\;|;//gi;
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$calleridname =~ s/\'|\\\\|\\\|\\|\\;|\\\;|\;|;//gi;
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$extension =~ s/\'|\"|\\\\|\\\|\\|\\;|\\\;|\;|;//gi;
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$blind_xfer=0;
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$three_way=0;
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$remote_lead_id=0;
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if ($calleridname =~ /^V\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d|^Y\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d|^M\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d|^J\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d/)
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{
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$blind_xfer=1;
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$remote_lead_id = substr($calleridname, 10, 10);
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$remote_lead_id = ($remote_lead_id + 0);
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}
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elsif ($calleridname =~ /^DC\d\d\d\d\d\dW\d\d\d\d\d\d\d\d\d\dW/)
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{
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$three_way=1;
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$remote_lead_id = substr($calleridname, 9, 10);
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$remote_lead_id = ($remote_lead_id + 0);
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}
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else
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{
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if ($AGILOG) {$agi_string = "call_id not set($calleridname), exiting the cm_sc_ccc_lookup_insert.agi app, transferring call to D @ $context"; &agi_output;}
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print "SET CONTEXT $context\n";
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$result = <STDIN>;
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checkresult($result);
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print "SET EXTENSION D\n";
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$result = <STDIN>;
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checkresult($result);
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print "SET PRIORITY 1\n";
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$result = <STDIN>;
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checkresult($result);
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exit;
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}
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if ($exit_no_wget > 0)
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{
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if ($AGILOG) {$agi_string = "wget not found, exiting the cm_sc_ccc_lookup_insert.agi app, transferring call to D @ $context"; &agi_output;}
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print "SET CONTEXT $context\n";
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$result = <STDIN>;
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checkresult($result);
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print "SET EXTENSION D\n";
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$result = <STDIN>;
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checkresult($result);
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print "SET PRIORITY 1\n";
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$result = <STDIN>;
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checkresult($result);
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exit;
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}
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if ($AGILOG) {$agi_string = "AGI Variables: |$unique_id|$channel|$extension|$blind_xfer|$three_way|$callerid|"; &agi_output;}
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$AGI->stream_file('sip-silence');
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$AGI->stream_file('sip-silence');
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$AGI->stream_file('sip-silence');
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$dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass")
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or die "Couldn't connect to database: " . DBI->errstr;
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### Grab Server values from the database
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$stmtA = "SELECT agi_output FROM servers where server_ip = '$VARserver_ip';";
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$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
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$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
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$sthArows=$sthA->rows;
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$rec_count=0;
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while ($sthArows > $rec_count)
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{
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$AGILOG = '0';
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@aryA = $sthA->fetchrow_array;
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$DBagi_output = $aryA[0];
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if ($DBagi_output =~ /STDERR/) {$AGILOG = '1';}
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if ($DBagi_output =~ /FILE/) {$AGILOG = '2';}
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if ($DBagi_output =~ /BOTH/) {$AGILOG = '3';}
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$rec_count++;
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}
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$sthA->finish();
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### begin parsing run-time options ###
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if (length($ARGV[0])>1)
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{
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if ($AGILOG) {$agi_string = "Perl Environment Dump:"; &agi_output;}
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$i=0;
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while ($#ARGV >= $i)
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{
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$args = "$args $ARGV[$i]";
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if ($AGILOG) {$agi_string = "$i|$ARGV[$i]"; &agi_output;}
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$i++;
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}
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### list of command-line array arguments:
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@ARGV_vars = split(/---/, $ARGV[0]);
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$container_id = $ARGV_vars[0];
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$local_list_id = $ARGV_vars[1];
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}
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$no_container=0;
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if (length($container_id) < 1)
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{$no_container=1;}
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else
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{
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$stmtA= "SELECT container_entry from vicidial_settings_containers where container_id='$container_id';";
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$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
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$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
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$sthArows=$sthA->rows;
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if ($AGILOG) {$agi_string = "$sthArows|$stmtA|"; &agi_output;}
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if ($sthArows > 0)
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{
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@aryA = $sthA->fetchrow_array;
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$sc_call_url = $aryA[0];
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}
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else
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{$no_container=2;}
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$sthA->finish();
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}
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if ($no_container > 0)
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{
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if ($AGILOG) {$agi_string = "container_id not set($container_id|$no_container), exiting the cm_sc_ccc_lookup_insert.agi app, transferring call to C @ $context"; &agi_output;}
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print "SET CONTEXT $context\n";
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$result = <STDIN>;
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checkresult($result);
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print "SET EXTENSION C\n";
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$result = <STDIN>;
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checkresult($result);
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print "SET PRIORITY 1\n";
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$result = <STDIN>;
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checkresult($result);
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exit;
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}
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$sc_call_url =~ s/--A--call_id--B--/$calleridname/gi;
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$sc_call_url =~ s/ /+/gi;
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$sc_call_url =~ s/&/\\&/gi;
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$external_found=0;
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### insert a new url log entry
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$SQL_log = "$sc_call_url";
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$SQL_log =~ s/;|\||\\//gi;
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$stmtA = "INSERT INTO vicidial_url_log SET uniqueid='$uniqueid',url_date='$now_date',url_type='ccc_look',url='$SQL_log',url_response='';";
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$affected_rows = $dbhA->do($stmtA);
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$stmtB = "SELECT LAST_INSERT_ID() LIMIT 1;";
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$sthA = $dbhA->prepare($stmtB) or die "preparing: ",$dbhA->errstr;
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$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
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$sthArows=$sthA->rows;
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if ($sthArows > 0)
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{
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@aryA = $sthA->fetchrow_array;
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$url_id = $aryA[0];
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}
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$sthA->finish();
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$url = $sc_call_url;
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$url =~ s/'/\\'/gi;
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$url =~ s/"/\\"/gi;
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$secW = time();
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`$wgetbin --no-check-certificate --output-document=/tmp/ASUBtmpD$US$url_id$US$secX --output-file=/tmp/ASUBtmpF$US$url_id$US$secX $url `;
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$secY = time();
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$response_sec = ($secY - $secW);
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open(Wdoc, "/tmp/ASUBtmpD$US$url_id$US$secX") || die "can't open /tmp/ASUBtmpD$US$url_id$US$secX: $!\n";
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@Wdoc = <Wdoc>;
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close(Wdoc);
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$i=0;
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$Wdocline_cat='';
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foreach(@Wdoc)
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{
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$Wdocline = $Wdoc[$i];
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$Wdocline =~ s/\n|\r//gi;
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$Wdocline =~ s/\t|\`|\"//gi;
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$Wdocline_cat .= "$Wdocline";
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$i++;
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}
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if (length($Wdocline_cat) < 1)
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{
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$external_found=0;
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$Wdocline_cat='<RESPONSE EMPTY>';
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}
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if ( (length($Wdocline_cat) > 29) && ($Wdocline_cat !~ /ERROR: ccc_lead_info /) )
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{
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@lead_data = split(/\|/, $Wdocline_cat);
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$LEADstatus = $lead_data[0];
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$LEADuser = $lead_data[1];
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$LEADvendor_lead_code = $lead_data[2];
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$LEADsource_id = $lead_data[3];
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$LEADlist_id = $lead_data[4];
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$LEADgmt_offset_now = $lead_data[5];
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$LEADphone_code = $lead_data[6];
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$LEADphone_number = $lead_data[7];
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$LEADtitle = $lead_data[8];
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$LEADfirst_name = $lead_data[9];
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$LEADmiddle_initial = $lead_data[10];
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$LEADlast_name = $lead_data[11];
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$LEADaddress1 = $lead_data[12];
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$LEADaddress2 = $lead_data[13];
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$LEADaddress3 = $lead_data[14];
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$LEADcity = $lead_data[15];
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$LEADstate = $lead_data[16];
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$LEADprovince = $lead_data[17];
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$LEADpostal_code = $lead_data[18];
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$LEADcountry_code = $lead_data[19];
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$LEADgender = $lead_data[20];
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$LEADdate_of_birth = $lead_data[21];
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$LEADalt_phone = $lead_data[22];
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$LEADemail = $lead_data[23];
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$LEADsecurity_phrase = $lead_data[24];
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$LEADcomments = $lead_data[25];
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$LEADcalled_count = $lead_data[26];
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$LEADlast_local_call_time = $lead_data[27];
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$LEADrank = $lead_data[28];
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$LEADowner = $lead_data[29];
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if (length($LEADlist_id) < 2)
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{$external_found=0;}
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else
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{
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# insert lead into local system
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if (length($local_list_id) > 1)
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{$LEADlist_id = $local_list_id;}
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$stmtA = "INSERT INTO vicidial_list SET status=\"$LEADstatus\",user=\"$LEADuser\",vendor_lead_code=\"$LEADvendor_lead_code\",source_id=\"$LEADsource_id\",list_id=\"$LEADlist_id\",gmt_offset_now=\"$LEADgmt_offset_now\",phone_code=\"$LEADphone_code\",phone_number=\"$LEADphone_number\",title=\"$LEADtitle\",first_name=\"$LEADfirst_name\",middle_initial=\"$LEADmiddle_initial\",last_name=\"$LEADlast_name\",address1=\"$LEADaddress1\",address2=\"$LEADaddress2\",address3=\"$LEADaddress3\",city=\"$LEADcity\",state=\"$LEADstate\",province=\"$LEADprovince\",postal_code=\"$LEADpostal_code\",country_code=\"$LEADcountry_code\",gender=\"$LEADgender\",date_of_birth=\"$LEADdate_of_birth\",alt_phone=\"$LEADalt_phone\",email=\"$LEADemail\",security_phrase=\"$LEADsecurity_phrase\",comments=\"$LEADcomments\",called_count=\"$LEADcalled_count\",last_local_call_time=\"$LEADlast_local_call_time\",rank=\"$LEADrank\",owner=\"$LEADowner\";";
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$affected_rows = $dbhA->do($stmtA);
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$stmtB = "SELECT LAST_INSERT_ID() LIMIT 1;";
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$sthA = $dbhA->prepare($stmtB) or die "preparing: ",$dbhA->errstr;
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$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
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$sthArows=$sthA->rows;
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if ($sthArows > 0)
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{
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@aryA = $sthA->fetchrow_array;
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$new_lead_id = $aryA[0];
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}
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$sthA->finish();
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$PADlead_id = sprintf("%010s", $new_lead_id); while (length($PADlead_id) > 10) {chop($PADlead_id);}
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# YmmddhhmmssLLLLLLLLL
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$YqueryCID = "Y$CIDdate$PADlead_id";
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$callerid = $YqueryCID;
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$VCcallerid = $YqueryCID;
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### set the callerid
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$Ynewcallerid = "\"$YqueryCID <$LEADphone_number>\"";
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$AGI->set_callerid($Ynewcallerid);
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if ($AGILOG) {$agi_string = "callerID changed: $Ynewcallerid"; &agi_output;}
|
|
|
|
$stmtA = "INSERT INTO vicidial_ccc_log SET call_date=NOW(),remote_call_id='$calleridname',local_call_id='$YqueryCID',lead_id='$new_lead_id',uniqueid='$uniqueid',channel='$channel',server_ip='$VARserver_ip',list_id='$LEADlist_id',container_id='$container_id',remote_lead_id='$remote_lead_id';";
|
|
$affected_rows = $dbhA->do($stmtA);
|
|
|
|
$external_found=1;
|
|
}
|
|
}
|
|
|
|
|
|
open(Wfile, "/tmp/ASUBtmpF$US$url_id$US$secX") || die "can't open /tmp/ASUBtmpF$US$url_id$US$secX: $!\n";
|
|
@Wfile = <Wfile>;
|
|
close(Wfile);
|
|
$i=0;
|
|
$Wfileline_cat='';
|
|
foreach(@Wfile)
|
|
{
|
|
$Wfileline = $Wfile[$i];
|
|
$Wfileline =~ s/\n|\r/!/gi;
|
|
$Wfileline =~ s/\"|\`/'/gi;
|
|
$Wfileline =~ s/ |\t|\`//gi;
|
|
$Wfileline_cat .= "$Wfileline";
|
|
$i++;
|
|
}
|
|
if (length($Wfileline_cat)<1)
|
|
{$Wfileline_cat='<HEADER EMPTY>';}
|
|
|
|
|
|
### update url log entry
|
|
$stmtA = "UPDATE vicidial_url_log SET url_response=\"$Wdocline_cat|$Wfileline_cat\",response_sec='$response_sec' where url_log_id='$url_id';";
|
|
$affected_rows = $dbhA->do($stmtA);
|
|
if ($AGILOG) {$agi_string = "$affected_rows|$stmtA"; &agi_output;}
|
|
|
|
|
|
|
|
if ($external_found < 1)
|
|
{
|
|
if ($AGILOG) {$agi_string = "call_id not found on external system, exiting the cm_sc_ccc_lookup_insert.agi app, transferring call to B @ $context"; &agi_output;}
|
|
print "SET CONTEXT $context\n";
|
|
$result = <STDIN>;
|
|
checkresult($result);
|
|
print "SET EXTENSION B\n";
|
|
$result = <STDIN>;
|
|
checkresult($result);
|
|
print "SET PRIORITY 1\n";
|
|
$result = <STDIN>;
|
|
checkresult($result);
|
|
}
|
|
else
|
|
{
|
|
if ($AGILOG) {$agi_string = "call_id found, new lead ID($new_lead_id), exiting the cm_sc_ccc_lookup_insert.agi app, transferring call to A @ $context"; &agi_output;}
|
|
print "SET CONTEXT $context\n";
|
|
$result = <STDIN>;
|
|
checkresult($result);
|
|
print "SET EXTENSION A\n";
|
|
$result = <STDIN>;
|
|
checkresult($result);
|
|
print "SET PRIORITY 1\n";
|
|
$result = <STDIN>;
|
|
checkresult($result);
|
|
}
|
|
|
|
exit;
|
|
|
|
|
|
|
|
|
|
##### SUBROUTINES #####
|
|
|
|
sub agi_output
|
|
{
|
|
if ($AGILOG >=2)
|
|
{
|
|
### open the log file for writing ###
|
|
open(Lout, ">>$AGILOGfile")
|
|
|| die "Can't open $AGILOGfile: $!\n";
|
|
print Lout "$now_date|$script|$agi_string\n";
|
|
close(Lout);
|
|
}
|
|
### send to STDERR writing ###
|
|
if ( ($AGILOG == '1') || ($AGILOG == '3') )
|
|
{print STDERR "$now_date|$script|$agi_string\n";}
|
|
$agi_string='';
|
|
}
|
|
|
|
|
|
sub checkresult
|
|
{
|
|
my ($res) = @_;
|
|
my $retval;
|
|
$tests++;
|
|
chomp $res;
|
|
if ($res =~ /^200/)
|
|
{
|
|
$res =~ /result=(-?\d+)/;
|
|
if (!length($1))
|
|
{
|
|
# print STDERR "FAIL ($res)\n";
|
|
$fail++;
|
|
}
|
|
else
|
|
{
|
|
# print STDERR "PASS ($1)\n";
|
|
$pass++;
|
|
}
|
|
}
|
|
else
|
|
{
|
|
# print STDERR "FAIL (unexpected result '$res')\n";
|
|
$fail++;
|
|
}
|
|
}
|